System Overview
25
Aastra 470 as of R1.2
syd-0337/1.2 – R1.2 – 11.2011
2. 6
Applications and application interfaces
A distinction is made among applications between Aastra-specific applications and
certified applications supplied by third parties.
The Aastra applications Open Interfaces Platform (OIP) and Telephony Web Portal
(TWP) run either on the integrated applications server (CPU2) or on a customer
server. Certified third-party applications are always installed on a customer server.
The applications on the customer server communicate with the communication
server via standardised interfaces (see
"Application interfaces", page 27
).
Auxiliary applications for planning and the configuration and park management
are available as a separate software application or web application.
2. 6. 1
Aastra applications
Tab. 10
Aastra applications OIP and TWP
Application
Main features
• Application interface for deep integration of applications by Aastra or
other manufacturers (see
"Application interfaces", page 27
• Simple operation and administration using OIP Toolbox
• Integrates the Office 1560/1560IP and OfficeSuite applications
• Presence-controlled communication coupled with Outlook diary entries
• Integration of contact databases and directories (Outlook, Exchange,
Active Directory, LDAP directories, phone book CD)
• Integration of building automation equipment and alarm systems
• Call centre functions with flexible routing algorithms, skill-based agent
groups and emergency routing
• Unified messaging with notification whenever new voice messages are
received via email (incl. message attachment)
• Partner program for integrating and certifying applications by other
manufacturers
• Pre-installed on the applications card (CPU2) of the Aastra 470 commu-
nication server
• Unified & collaborative communication application with extensive mul-
timedia services
• Call management functions, e-mail, text messaging, chat
• Video conference circuits and desktop sharing
• Video and audio recordings
• Statistics functions
• Team functions such as presence key and abbreviated dialling
• Directory integration
• Pre-installed on the applications card (CPU2) of the Aastra 470 commu-
nication server
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