AAD Vigil Cuatro, User Manual

Page: 38 / 48

VIGIL Cuatro
3 4
7.3 Service Card
When the replacement of a subpart has been done, it is mandatory to proceed as follows:
1. Fill out the Service Card.
2. Send a copy of the Service Card to A.A.D. nv/sa. by fax +32 2 7360627 or via e-mail to service@vigil.aero
3.
This procedure is important for our After Sales Service, as it allows us to update our files and to guarantee the replacement
part with a 2 year warranty.
Hand it to the owner of the Vigil
®
. Make sure that the owner keeps the original Service Card with the
original Test Certificate card and the documents of the rig.
Every replacement part comes with a Service Card ( Vigil
®
AAD Service Card) with a hologram number and a date of
manufacture (DOM) for the cutters, the software version for the control units. Others can be for example a software
upgragde.The card is identified with a hologram sticker with a new number.
7.4 RMA (return merchandise authorization)
If your Vigil
®
Cuatro needs to be returned for repair, firmware upgrade, battery replace or other reasons, please follow the
instructions on www.vigil.aero/wp-content/uploads/New-RMA-procedure.pdf and complete the online RMA form @
www.vigil.aero/rma