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A.O. Smith HSE, User Manual, Page: 1 / 24

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EXPERT COMPANY SERVICE

www.aosmithindia.com

Toll Free No.: 

1800-103-2468

 or

SMS us: 

+91 99410 32468

 or 

E-mail us: 

[email protected]

Monday to Friday: 9 am to 8 pm.
Saturday & Sunday: 9 am to 6 pm.

#  For calls registered at A. O. Smith call centre before 4 pm only. Not available on public 

holidays and under unavoidable circumstances. Available in select cities only.

T
S
E

A. O

. SMITH

A. O

. SMITH

S E RVICE

S E RVICE

POWER 

OF

POWER 

OF

HOUR

 RESPONSE

#

DAY

 RESOLUTION

TIME

 FIX

HOUR

 RESPONSE

#

DAY

 RESOLUTION

TIME

 FIX

Water Heater

HSE-HAS 15 and 25 Litres

Superior quality.
Longer warranties. 

User Guide

Summary of Contents for HSE

Page 1: ...pm For calls registered at A O Smith call centre before 4 pm only Not available on public holidays and under unavoidable circumstances Available in select cities only T S E A O SMITH A O SMITH SER V...

Page 2: ...own as A O Smith India Water Heating Private Limited Plot 300 Phase II KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District Karnataka 562 112 India CIN U31909KA2006PTC040282 A O Smith...

Page 3: ...i function Safety Valve 8 Connecting to Water Supply 10 Operation 11 Troubleshooting 14 Circuit Diagram 15 Warranty 16 Jurisdiction 17 Expert Company Service 17 Service and Maintenance 19 Contents Dis...

Page 4: ...a shipment has been delivered to you in apparent good condition but upon opening the packaging if any loss or damage has taken place while in transit inform the carrier s agent A O Smith representati...

Page 5: ...tion instructions 1 Inspect the water heater and its component parts for possible damage Do Not install or attempt to repair any damaged component parts If you detect any damage in the water heater pl...

Page 6: ...al product Figure 1 Model HSE HAS 15 HSE HAS 25 HSE HAS 15 LHS HSE HAS 25 LHS Volume L 15 25 Power W 2000 Voltage Frequency V Hz 230 50 Actual Stdg Loss kWh 24h 45 C diff 0 507 0 618 Reheating Time fo...

Page 7: ...inlet pipe with diffuser 2 Hot water outlet pipe 3 Multi function Safety valve Insulated 4 Temperature Control Knob 5 Thermostat 6 Blue sticker 7 Red sticker 8 Anode 9 Heating element 10 Thermal Cut o...

Page 8: ...lining is stronger and more corrosion resistant than any other in the industry Multi function Safety Valve The Multi function safety valve is designed to automatically relieve and discharge water in...

Page 9: ...shes on the water heater Figure 4 Safety Precautions Installation Before installing ensure that the following tools are available Figure 5 Tools Required CAUTION Bubble Level Indicator Measuring Tape...

Page 10: ...GULOO ELW ZLWK GLDPHWHU RI PP WR drill 2 holes at least 90mm deep in the wall Step 3 The two holes should be aligned horizontally The distance D between 2 holes is given in the below table Step 2 QVH...

Page 11: ...ction Safety valve to cold water inlet pipe and rotate it in clockwise direction till it gets fixed DANGER Hot Water is dangerous especially for the young children the aged or the disabled The water h...

Page 12: ...s to the user This will also make the warranty null and void LVFKDUJH WXEH VKRXOG EH LQVWDOOHG GRZQZDUGV ZLWKRXW DQ ORRSV IROGV RU NQRWV Ensure that the free end of the Discharge tube is placed over a...

Page 13: ...ZDWHU SLSH WR WKH RXWOHW 5HG 6WLFNHU WWDFK WKH LVFKDUJH WXEH WR 0XOWL IXQFWLRQ 6DIHW YDOYH DV VKRZQ LQ QVWDOODWLRQ LDJUDP Fig 14 Connecting to Water Supply CAUTION Make sure a suitable Teflon tape is...

Page 14: ...bited to connect the earth wire to neutral wire or faucet water pipe Filling the Water Heater Tank Operation 1 Open a nearby hot water faucet to permit air to escape 2 Open the cold water inlet valve...

Page 15: ...f the Temperature control knob is turned clockwise Temperature can be adjusted from 25 C to maximum 75 C Recommended to keep Temperature control knob notch position always in medium or above level Mod...

Page 16: ...and drain it 1 SwitchOFFtheelectricsupplytothewater heater 2 Openthehotwaterfaucetuntilthewater runscool 3 Closecoldwatersupply 4 DrainthewaterbyliftingtheDischarge LeveroftheMulti functionSafetyvalve...

Page 17: ...er Thermal cut out switch open Call Customer care centre No power supply to the Check the power socket water heater Control circuit or internal Call Customer care centre wiring error Water temperature...

Page 18: ...15 Circuit Diagram Figure 22 Element Red L PE N Red Brown Green Black Thermostat Green Yellow Black Tank Body Thermal Cutout Green light Red light...

Page 19: ...occurring because of abuse faulty care or maintenance and repairs alterations to product or the parts by unauthorised person 6 The water heater should not be operated without water inside the tank Th...

Page 20: ...e by paying the Labour Cost and Spares needed to attend to that Service or Complaint Call at the prevailing Company rates Such service will be rendered by the Company in towns or places where the Com...

Page 21: ..._________ Ph _______________ Mobile _____________________ E mail ___________________ Warranty Card Company Copy to be sent back to the Company Dealer s Stamp and Signature Invoice Number _____________...

Page 22: ...II KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District Karnataka 562 112 India Toll Free No 1800 103 2468 Website www aosmithindia com CIN U31909KA2006PTC040282 For Service needs Ple...

Page 23: ......

Page 24: ...as A O Smith India Water Heating Private Limited Plot 300 Phase II KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District Karnataka 562 112 India Toll Free 1800 103 2468 Website www aos...

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