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User Guide

User Guide

EXPERT COMPANY SERVICE

www.aosmithindia.com

Toll Free No.: 

1800-103-2468

 or

SMS us: 

+91 99410 32468

 or 

E-mail us: 

[email protected]

Monday to Friday: 9 am to 8 pm.
Saturday & Sunday: 9 am to 6 pm.

#  For calls registered at A. O. Smith call centre before 4 pm only. Not available on public 

holidays and under unavoidable circumstances. Available in select cities only.

T
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E

A. O

. SMITH

A. O

. SMITH

S E RVICE

S E RVICE

POWER 

OF

POWER 

OF

HOUR

 RESPONSE

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DAY

 RESOLUTION

TIME

 FIX

HOUR

 RESPONSE

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DAY

 RESOLUTION

TIME

 FIX

Water Heater

HSE-SBS 6, 10, 15 and 25 Litres

Higher energy rating.

Handy remote control.

Higher energy rating

Summary of Contents for Fit it & Forget it HSE-SBS-006

Page 1: ...6 pm For calls registered at A O Smith call centre before 4 pm only Not available on public holidays and under unavoidable circumstances Available in select cities only T S E A O SMITH A O SMITH SER V ICE SER V ICE POWER OF POWER OF HOUR RESPONSE DAY RESOLUTION TIME FIX HOUR RESPONSE DAY RESOLUTION TIME FIX Water Heater HSE SBS 6 10 15 and 25 Litres Higher energy rating Handy remote control Higher...

Page 2: ......

Page 3: ... Factory Address A O Smith India Water Products Private Limited formerly known as A O Smith India Water Heating Private Limited Plot 300 Phase II KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District Karnataka 562 112 India CIN U31909KA2006PTC040282 A O Smith India Water Products Private Limited was established in 2006 Since then the A O Smith team has conducted numerous focus group...

Page 4: ...oting 17 Circuit Diagram 18 Warranty 19 Jurisdiction 20 Expert Company Service 20 Service and Maintenance 22 Contents What s in the box HSE SBS 6 and 10 Litres HSE SBS 15 and 25 Litres Discharge Tube User Guide Wall Mounting Accessories User Guide Discharge Tube Wall Mounting Accessories Electric Water Heater Electric Water Heater with wired Remote control Remote Accessories and Battery ...

Page 5: ...n a shipment has been delivered to you in apparent good condition but upon opening the packaging if any loss or damage has taken place while in transit inform the carrier s agent A O Smith representative immediately About this manual This manual is a guide to good practice for operating and periodic maintenance of the A O Smith HSE SBS water heater Do not operate the water heater before reading th...

Page 6: ...s component parts for possible damage Do Not install or attempt to repair any damaged component parts If you detect any damage in the water heater please contact the Dealer where the water heater was purchased or call A O Smith Customer care 2 Verify that the voltage being supplied corresponds to that which is marked on the water heater manual WARNING DO NOT use this water heater if any part has b...

Page 7: ...50 Actual Stdg Loss kWh 24h 45 C diff 0 350 0 445 0 500 0 560 Reheating Time for 35 C rise in min 5 11 18 29 Temperature range C 25 75 5 Rated water N cm2 80 pressure Water head metres 80 Inlet Outlet connections inch BSP Net Weight kgs 6 3 8 2 9 8 13 Dimensions Model HSE SBS 006 HSE SBS 015 HSE SBS 025 HSE SBS 025 A mm 317 373 373 444 B mm 317 373 373 444 C mm 100 100 100 100 D mm 85 95 125 125 E...

Page 8: ...l Models 2 Hot water outlet pipe All Models 3 Safety Valve All Models 4 Temperature Control Knob HSE SBS 006 HSE SBS 010 4A Wired Remote control HSE SBS 015 HSE SBS 025 5 Decorative Front Panel All Models 6 Blue Cap All Models 7 Red Cap All Models 8 Anode All Models 9 Heating Element All Models 10 Thermal Cut out All Models 11 Thermostat HSE SBS 006 HSE SBS 010 12 Wall Mount Slot All Models Figure...

Page 9: ...Valve The safety valve is designed to automatically relieve pressure and discharge water in case the pressure overshoots the preset limits Thermal Cutout If the water temperature exceeds the highest preset level the thermal cutout cuts off the power supply to assure safety Glass Coated Heating Element Scale and sediment build up on the surface of the element can lead to prema ture failure A O Smit...

Page 10: ...n 6 Do not install the water heater where water splashes on the water heater Figure 3 Figure 4 Safety Precautions Installation Before installing ensure that the following tools are available Figure 5 Tools Required Hammer Bubble Level Indicator Measuring Tape Impact Drill Tool Adjustable Wrench Teflon Tape Ruler CAUTION CAUTION ...

Page 11: ...er heater when completely filled with water Figure 7 Figure 8 8VH D GULOO ELW ZLWK GLDPHWHU RI PP WR drill 2 holes at least 90mm deep in the wall Fig 8 Step 3 The two holes should be aligned horizontally The horizontal distance between the 2 holes should be 73 6mm Fig 8 Step 2 QVHUW WKH SDQVLRQ QFKRUV LQWR WKH holes Fig 9 Step 1 3ODFH WKH DQJLQJ VFUHZV RYHU WKH expansion anchors and tighten the Ha...

Page 12: ... a minimum pressure rating of 8 Bar and hoses should be compatible for hot water applications RQQHFW WKH FROG ZDWHU SLSH WR WKH LQOHW Blue Cap RQQHFW WKH KRW ZDWHU SLSH WR WKH RXWOHW Red Cap WWDFK WKH LVFKDUJH WXEH WR 6DIHW 9DOYH as shown in Installation Diagram Fig 11 Figure 11 Installation Diagram 2kW C kWh HE ATING SET ON OFF ENERGY METER DANGER Hot Water is dangerous especially for children ag...

Page 13: ...o the users and damage nearby objects if not properly routed to a drain W LV UHFRPPHQGHG WR RSHUDWH WKH LVFKDUJH HYHU LQ WKH 6DIHW 9DOYH RQ D UHJXODU EDVLV WR ensure that there are no blockages and also to remove any lime deposits that would have been formed inside the water heater QVXUH WKDW WKH ZDWHU KHDWHU LV LQ SRZHU 2 FRQGLWLRQ ZKHQ WKH LVFKDUJH HYHU LV EHLQJ operated Ensure that the water is...

Page 14: ...rol on the wall near the water heater The length of the wire for wired remote control is approximately 8 feet For HSE SBS 015 and HSE SBS 025 models 1 Mark the holes on the wall The 2 holes should be aligned vertically The vertical distance between the 2 holes should be 24mm Fig 13 2 Drill 2 holes of 30mm depth on the wall by using an electric Impact Drill tool Fig 8 of diameter 6mm bit 3 Fix the ...

Page 15: ...Mounting Safety valve Plumbing and Water filling is completed then only the power supply should be switched ON Figure 14 Connecting to Electrical Supply Figure 15 The power cord and plug are connected with this water heater Find a separate socket for power plug and make sure the socket is in firm contact with the plug Ensure that reliable earthing has been done CAUTION Connect the water heater usi...

Page 16: ...e set temperature The Heating indicator lamp will glow The set temperature increases if the Temperature control knob is turned clockwise Temperature can be set in the range of 25 C to 75 C Recommended to keep Temperature control knob notch position always in medium or above level Heating indicator lamp Power indicator lamp Figure 17 Heating mode Standby mode When the actual temperature of the wate...

Page 17: ... heater is ready for heating the water The Wired Remote control will perform the diagnosis function and all LED indicators will glow and then switch off as shown in Fig 20 Power ON OFF To turn the Wired Remote control on or off press the Power button While heating the display shows actual temperature of water inside the tank and the LED indicators glow as shown in Fig 21 2kW C kWh HEATING SET ON O...

Page 18: ...FF ENERGY METER Figure 25 Energy Meter This is used to display the energy consumed by water heater for 5 seconds in kWh The new value will be added to the consumed value and displays the total consumed value The Energy Meter value displayed is cumulative The LED display glows as shown in Fig 25 Reset function Press and hold the ENERGY METER and T button simultaneously for 5 seconds the changed set...

Page 19: ... the power supply to the water heater prior to draining the water heater CAUTION A O Smith Colour Match System NOTICE The product of your choice comes with either white or ivory body colours along with the same coloured front panels The A O Smith ColourMatch System allows your water heater to match the colours of your bathroom Call the A O Smith Customer Care Centre 1800 103 2468 to registerb your...

Page 20: ...r HSE SBS 015 and HSE SBS 025 models Figure 29 1 Remove the cap using the flat screw driver 2 Unscrew the screw on the Decorative Front Panel 3 Remove the Decorative Front Panel to change Please ensure to switch off the power supply while changing the Decorative Front Panel and pull out the power plug from the socket An insulation layer is provided below the front panel which should not be replace...

Page 21: ...ply to the Turn ON electrical switch For HSE SBS 015 and HSE water heater SBS 025 models Thermal Cut out trips Call Customer care centre LED display glows but no hot Heating element breakdown Call Customer care centre water For HSE SBS 015 and or internal wiring error HSE SBS 025 models No hot water All models Thermal Cut out switch open Call Customer care centre No power supply to the Check the p...

Page 22: ...age protection Switch off the water heater and Switch on 100 V and the water heater when voltage returns High voltageprotection to normal 275 V If the problem still persists switch off the water heater and call Customer care centre Circuit Diagram Figure 30 For HSE SBS 006 and HSE SBS 010 models Element d e R d e R Black Thermostat Green Yellow Black Thermal cutout Green light Red light Brown Gree...

Page 23: ...ited only to defects which occur under conditions of proper installation normal operation and under proper use It excludes defects occurring because of abuse faulty care or maintenance and repairs alterations to product or the parts by unauthorised person 6 The water heater should not be operated without water inside the tank This will make the warranty null and void 7 In case of dry heating water...

Page 24: ...i e by paying the Labour Cost and Spares needed to attend to that Service or Complaint Call at the prevailing Company rates Such service will be rendered by the Company in towns or places where the Company has its Authorised service providers 3 In case of product repair after warranty by Authorised service provider all expenses of transporting the goods to and from the Authorised service provider ...

Page 25: ..._____________ Ph _______________ Mobile _____________________ E mail ___________________ Warranty Card Company Copy to be sent back to the Company Dealer s Stamp and Signature Invoice Number ___________________________ Dated _________________________ Unit Serial Number __________________________________ Model _________________________ Capacity ______________________ Customer s Name and Address ___...

Page 26: ... Phase II KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District Karnataka 562 112 India Toll Free No 1800 103 2468 Website www aosmithindia com CIN U31909KA2006PTC040282 For Service needs Please contact our A O Smith Toll Free Number 1800 103 2468 SMS us 91 99410 32468 E mail us aosmithcs aosmithindia com Service and Maintenance ...

Page 27: ......

Page 28: ... as A O Smith India Water Heating Private Limited Plot 300 Phase II KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District Karnataka 562 112 India Toll Free 1800 103 2468 n Website www aosmithindia com CIN U31909KA2006PTC040282 Part No 331319 000_R0 Date 21 10 2014 ...

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