3M SST, Manual

Page: 81 / 90

SST Transport and Burster Mechanism Manual 75-0302-1450-8, Version 1 Appendix C Getting Additional Support • 71
Appendix C: Getting Additional Support
If you have a product question that is not addressed in the documentation, contact your 3M
Parking Value Added Reseller (VAR). If you are a VAR or you do not have a VAR, call 3M
Product Support at one of the telephone numbers listed in the table below.
Whether you call, write, or fax, please have the following information available:
- A description of the events and the order in which they occurred
- The type of hardware you are using, with serial number and model number
- Firmware version, if applicable
- The type and configuration of software you are using
- Original sales order number
- Any messages that appear on your display screen and the exact wording
- Project name
- Returned Materials Authorization (RMA) number, if applicable
Table 10.1 3M Product Support Phone Numbers
Location Phone Fax
United States (877) 777-3571 (512) 984-3367
Canada (877) 777-3571 (512) 984-3367
Central America
South America (512) 984-9255 (512) 984-3367