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        CRT Touch Monitor User Guide 

 CAUTION 

To avoid the potentially hazardous situations associated with the use 
of alcohol which may result in minor or moderate injury or property 
damage: 

• 

Follow all instructions and recommendations in the manufacturer's 
Material Safety Data Sheet and product label. 

• 

It is important to avoid using any caustic chemicals on the touch screen.  
Do not use any vinegar-based solutions. 

• 

Apply the cleaner with a soft, lint-free cloth.  Avoid using gritty cloths. 

• 

Always dampen the cloth and then clean the screen.  Be sure to spray 
the cleaning liquid onto the cloth, not the screen, so that drips do not 
seep inside the display or stain the bezel. 

• 

Always handle the touch screen with care.  Do not pull on or stress 
cables. 

Monitor Installation Problems 

Problem  Possible Causes and Solutions 

No image 
displayed 
(blank 
screen) 

Is the monitor receiving power?

 

• 

Check that the computer’s power cable is connected 
properly and securely in a grounded electrical outlet. 

• 

Check that the monitor power cord is connected properly 
and securely to an electrical outlet.  Check that the LED is 
lit on the monitor. 

• 

Try using another power cable. 

• 

Try using another electrical outlet. 

Is the monitor receiving a valid video signal from the PC?

 

• 

Check that the computer is powered on. 

• 

Check that the video cable is connected properly and 
securely to the computer. 

• 

Check that no pins are bent in the video cable connector. 

• 

Check that the video card is firmly seated in the card slot in 
your computer. 

• 

Check that the video input from the video card falls within 
the operating range of the display.  Refer to Table 2 for 
details. 

 

Summary of Contents for CRT Touch Monitor

Page 1: ...15 and 17 CRT Desktop Touch Monitor User Guide 3M Touch Systems Read and understand all safety information contained in this document before using this product...

Page 2: ...cal equipment some of which factors are uniquely within User s knowledge and control it is essential that User evaluate the 3M Touch Systems Product and software to determine whether it is suitable fo...

Page 3: ...ent manufacturing operations or assemblies by anyone other than 3M Touch Systems 3M Touch Systems shall not be liable in any action against it in any way related to the Products or software for any lo...

Page 4: ......

Page 5: ...e and Resistive Options 14 System Requirements 15 Unpacking Your Touch Monitor 16 Installing the Video Card and Video Driver 16 CRT Monitor Setup 17 Access to the Video Controls 18 Configuring the Dis...

Page 6: ...nnected properly After you installed TouchWare did you restart your PC to activate the touch screen driver Are the communication settings correct Is the touch screen trying to use the COM port or IRQ...

Page 7: ......

Page 8: ...Do not pull on or stress cables Monitor Installation Problems Problem Possible Causes and Solutions No image displayed blank screen Is the monitor receiving power Check that the computer s power cabl...

Page 9: ...tor to rain or other sources of water steam or moisture Do not place foreign objects on the monitor or its cables Do not remove the cover or back of the monitor To avoid the risk of glass breakage whi...

Page 10: ...example nearby manufacturing equipment may produce strong vibrations The vibrations may cause the display to exhibit picture discoloration or poor video quality Ensure any metal enclosure does not co...

Page 11: ...d to rain or water The product does not operate properly when the operating instructions are followed The product has been dropped or the case has been damaged The product exhibits a distinct change i...

Page 12: ...al Support US only Eastern Standard Time by sending email calling the hot line or sending a fax Technical Support Hot Line 978 659 9200 Technical Support Fax 978 659 9400 Toll Free 1 866 407 6666 Emai...

Page 13: ...to complete the following tasks Unpack the components Connect the video touch screen and power cables Power on the monitor and test your setup Install the touch screen software Calibrate the touch sc...

Page 14: ...o driver refer to your computer documentation for instructions Your PC must have a unique interrupt request IRQ available to the touch screen COM port The touch screen cannot share an IRQ with another...

Page 15: ...is supplied by the video card manufacturer and may be found on the disks that came with your computer If you need information on installing a video card or video driver refer to your computer documen...

Page 16: ...d insert the Tilt Swivel Stand into the slots 2 Push the Tilt Swivel Stand firmly toward the front of the monitor until the latch clicks into the locked position Connecting the Touch Monitor 1 Turn of...

Page 17: ...e away from sources of electromagnetic and radio frequency interference WARNING To avoid the risk of electric shock which could result in serious injury or death Do not use a power cord that is frayed...

Page 18: ...these display settings The ideal settings for the 15 and 17 monitors are as follows Display mode also called desktop area or video resolution 1024 x 768 Refresh rate also called vertical scan rate or...

Page 19: ...monitor 3 Make sure the video image is centered within the screen area Use the monitor controls to adjust the image if necessary You can adjust the horizontal and vertical position contrast and brigh...

Page 20: ...our touch monitor make sure you calibrate the touch screen Calibrating the Touch Screen After you connect your touch monitor and install TouchWare you must calibrate the touch screen Calibration serve...

Page 21: ...isplay a test image or pattern whenever you adjust the video Adjusting the 15 and 17 CRT Desktop Video Display Figure 2 15 and 17 CRT Video Display Controls Your CRT desktop monitor has a power switch...

Page 22: ...u Select or up or down adjust buttons for a user defined time the monitor adjustment program times out and hides the menu options You can specify this time out duration through the OSD controls You ca...

Page 23: ...Bottom corrects the bottom corner to a rectangle COLOR TEMPERATURE Adjusts color temperature to 9300K 6500K factory default is 9300K Or for a custom color mode select USER and push the select button...

Page 24: ...izes the CRT This can be used if the display becomes discolored Allow a minimum of 20 minutes to elapse between each degauss The monitor also will automatically degauss when power is applied OSD Posit...

Page 25: ...oard patterns V MOIRE Reduces the optical effect of vertical wavy lines on the display These effects are more noticeable on large grey areas or black and white checkerboard patterns INFORMATION Displa...

Page 26: ...nd screen clean Adjust the monitor video controls Refer to Chapter 2 for more information Do not install the display in a place where ventilation may be hindered Always maintain adequate ventilation t...

Page 27: ...Do not pull on or stress cables Monitor Installation Problems Problem Possible Causes and Solutions No image displayed blank screen Is the monitor receiving power Check that the computer s power cabl...

Page 28: ...nnected properly After you installed TouchWare did you restart your PC to activate the touch screen driver Are the communication settings correct Is the touch screen trying to use the COM port or IRQ...

Page 29: ...ature if you do not use the touch screen mouse or keyboard for a user defined period of time To restore the video image simply touch the screen press a key or move the mouse CRT Regulatory Agency Appr...

Page 30: ...the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada This device complies with...

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