CUT STRAND AT 45° ANGLE
Try cutting off the tip of a new
piece of plastic at a 45° angle.
Insert that plastic into the pen
and run it through, pushing and
turning as necessary.
PROBLEM SOLVED?
PLEASE CONTACT
CUSTOMER SERVICE
Troubleshooting Guide
LED Lights Cheat Sheet
Before You Begin, Note the Following Steps:
1
2
3
Begin by charging your 3Doodler
Start to ensure the motor is able to
run at full power. This will take 45
minutes to 2 hours.
Do not use the
3Doodler Start while charging.
The light will flash orange while
charging, and will turn solid orange
once it is fully charged.
Once you turn the pen on, and click
the feed button, it takes 30-40
seconds for extrusion to begin after
first inserting a plastic strand.
Push the plastic down the pen and
gently twist it clockwise to get it to
engage with the pen’s gears. You will
feel it lock into place.
NO
NO
REVERSE PLASTIC OUT
Try reversing the plastic by
double clicking on the feed
button, and pulling the
filament out of the Feed Port.
PROBLEM SOLVED?
Have Fun
Doodling!
YES
YES
YES
YES
YES
YES
REMOVING SHORT FILAMENT
Put the pen in reverse mode while
gently knocking the pen (with the
Feed Port facing down) on a surface
to dislodge the plastic strand.
PROBLEM SOLVED?
NO
NO
NO
YES NO
START
Let your 3Doodler Start
charge fully before use.
Do not use the pen while
charging. Once it is charged,
turn the pen on.
DOES THE LIGHT TURN ON?
WAIT TO FEED
Insert a strand of plastic in the
Feed Port, and click the Feed
Button once to begin feeding
the filament. It takes 30-40
seconds for the plastic to
feed through.
INSERT PLASTIC
Feed the plastic and gently turn
it a quarter turn clockwise,
ensuring the plastic is gripped
by the gears. If the strand is
too short, insert another and
push it through.
PROBLEM SOLVED?
x2
IS THE PLASTIC EXTRUDING?
Insert a strand of plastic in the
Feed Port, and click the Feed
Button once to begin feeding the
filament.
IS THE CABLE WORKING?
If lights aren’t displaying while
charging, please try another micro
USB cable to see if it is an issue
with the cable or the pen.
Your pen is
warming up
Pen is
heated up / idle
N/A
N/A
Please Contact
Customer Service
Please Contact
Customer Service
Plastic is
feeding
Your Pen is
low on battery
RED
GREEN
ORANGE
SOLID
LED LIGHT
COLOR
LED LIGHT
SLOWLY
FLASHING
QUICKLY
FLASHING
Plastic is
reversing
Still having issues?
Please have your serial number ready for us. You can find
it printed on the bottom of your pen.
(US) 718.618.9904
LED Lights Cheat Sheet
Your pen is
warming up
Pen is
idle
Pen is fully
charged
Pen charging
Please Contact
Customer Service
Please Contact
Customer Service
Plastic is
feeding
Your Pen is
low on battery
RED
GREEN
ORANGE
SOLID
LED LIGHT
COLOR
LED LIGHT
SLOWLY
FLASHING
QUICKLY
FLASHING
Plastic is
reversing
45°
NO
3Doodler Start Tips
Clogs and feed issues may be
prevented by clearing out all filament
from the pen in between uses, either
by reversing the filament out or by
finishing the strand you’re using. We
strongly recommend this as a best
practice.
How-to and help videos on our
YouTube Channel:
YouTube.com/3DoodlerStart
