3Com VCX V7000, Maintenance Manual

Page: 58 / 344

58 C
HAPTER
3: M
ANAGING
VCX S
ERVERS
Restarting a Service To restart the Accounting service or the Authentication and Directory
service:
1 Log in to the server hosting the service you want to restart using the root
account.
2 Enter the following commands:
cd /opt/3com/VCX/scripts/rc3.d
./<back-end server> restart
For
< back-end server >
, enter one of the following identifiers:
■
For an Accounting service enter
S40acctxml
■
For an Authentication and Directory service enter
S20vcxdata
Enabling Message
Tracing
The files acctxmlconfig.xml (Accounting service) and vcxdataconfig.xml
(Authentication and Directory service) each have a setting to enable
message tracing through formatted Abstract Symbolic Notation (ASN.1).
This produces an understandable output that can be used for trouble
locating and clearing.
ASN.1 is a message formatting and encoding standard which is the basis
of the 3Queue protocol used between Tier 2 and Tier 3.
To enable message tracing:
1 Log in to the server hosting the service using the root account.
2 Stop the service (see Stopping a Service ).
3 Enter the following command to change directories:
cd /opt/3com/VCX/<schema>/conf
For
<schema>
, enter
acctxml
for the Accounting service or enter
vcxdata
for the Authentication and Directory service.
4 Edit the acctxmlconfig.xml file or the vcxdataconfig.xml file, and enable
Formatted ASN Packet Tracing.
Example:
<!-- Formatted ASN packet Tracing-->^M
<!-- 0 = OFF, 1 = ON -->^M
<ASNTRACE VALUE = "1"/>
5 Start the service (see Starting a Service ).
The logs are written to the directory that the back-end server is run from:
/opt/3com/VCX/<schema>/log