168
A
PPENDIX
A: U
PGRADING
VCX S
ERVER
S
OFTWARE
F
ROM
V7.0
TO
V7.1
Preliminary Steps
Prior to performing any upgrade, you should check the following:
■
Check the configuration type of the system you are going to upgrade.
The upgrade procedure you need to perform depends on your VCX
system configuration (see
and
). You can use the
vcx-showconfigtype
command to verify the configuration type. Your configuration
determines the correct tar file (or files) required for the upgrade.
■
You must stop database replication before starting the upgrade
process. On replicated systems, check replication status to make sure it
is normal. To check replication status, execute the following steps on
the server hosting the Authentication and Directory services database:
Log in using the
cworks
account.
Enter:
cd /opt/3com/VCX/vcxdata/bin
Enter:
./checkReplication
The returned status should be
NORMAL
. If replication errors need to
be cleared:
Enter:
./deleteReplicationErrors
CAUTION:
Do not attempt an upgrade if there are replication errors that
cannot be deleted.
CAUTION:
If you are upgrading a multi-site VCX system, you
must
ensure that phone extensions are unique throughout the system. In a
VCX v7.0 multi-site system, it was possible to configure duplicate
extensions in different regions. This included not only extensions assigned
to a user but extensions assigned to hunt group, page groups, and call
pickup groups. A VCX v7.1 multi-site system uses the Global Directory
(which combines the local user directories on each region) to enable call
routing between regions. See the
VCX Administration Guide
, version 7.1,
for information on managing phone extensions.
Post-Upgrade
Considerations
In versions of VCX software prior to VCX v7.1, phone attributes (such as
dial plan, ring tones, voicemail number) are configured for each phone
extension. VCX v7.1 software includes a new feature called a phone
profile.
A phone profile includes a set of attributes that are common to all phone
extensions that are assigned to the profile.
Summary of Contents for VCX V7000
Page 26: ...26 CHAPTER 1 VCX SYSTEM MAINTENANCE OVERVIEW ...
Page 68: ...68 CHAPTER 3 MANAGING VCX SERVERS ...
Page 78: ...78 CHAPTER 4 BACKING UP AND RESTORING A VCX CONFIGURATION ...
Page 88: ...88 CHAPTER 5 MANAGING AUTHENTICATION AND DIRECTORY SERVICE DATABASES ...
Page 100: ...100 CHAPTER 6 MANUALLY CONFIGURING MULTI MASTER REPLICATION ...
Page 140: ...140 CHAPTER 8 MANAGING UNINTERRUPTIBLE POWER SUPPLIES ...
Page 250: ...250 APPENDIX B UPGRADING VCX SERVER SOFTWARE FROM V7 1 X TO V7 1 Y ...
Page 290: ...290 APPENDIX C UPGRADING VCX SERVER SOFTWARE FROM V6 0 TO V7 0 ...
Page 328: ...328 APPENDIX D DOWNGRADING VCX SERVER SOFTWARE ...
Page 339: ...CLI Command Descriptions 339 ...