3Com V, Handbook

Page: 210 / 244

Page 202 Frequently Asked Questions
I tried to do a modem
HotSync operation,
but it did not
complete
successfully.
(continued)
Check the following on your organizer:
■
Confirm that the telephone cable is
securely attached to your modem.
■
Make sure the dialing instruction dials
the correct phone number.
■
If you need to dial an outside line prefix,
make sure you selected the Dial Prefix
option on your organizer and entered the
correct code.
■
If the telephone line you are using has
Call Waiting, make sure you selected the
Disable call waiting option under
Modem Sync Phone Setup on your
organizer and entered the correct code.
■
Make sure the telephone line you are
using is not noisy, which can interrupt
communications.
■
Check the batteries in your modem and
replace them if necessary.
I can’t perform an IR
HotSync operation.
■
Be sure the HotSync Manager is
running and the Serial Port for local
operations is set to the simulated port
for infrared communication.
■
On your organizer, be sure the HotSync
application is set to Local, with the
option IR to a PC/Handheld.
■
Be sure the IR port of your organizer is
aligned directly opposite to, and within
a few inches of, the infrared device of
your computer.
■
IR HotSync operations do not work
after you receive a low battery warning.
Check the battery power of your
organizer. Recharge the internal
battery.
My organizer
appears to freeze
when I place it near
my computer. Move your organizer away from the
computer’s infrared port.