F
T
ECHNICAL
S
UPPORT
3Com provides easy access to technical support
information through a variety of services. This
appendix describes these services.
Information contained in this appendix is correct at
time of publication. For the very latest, we recom-
mend that you access 3Com Corporation’s World
Wide Web site.
Online Technical Services
3Com offers worldwide product support 24 hours a
day, 7 days a week, through the following online
systems:
■
World Wide Web site
■
3Com Bulletin Board Service (3ComBBS)
■
3ComFacts
SM
automated fax service
■
3ComForum on CompuServe
®
online service
World Wide Web Site
Access the latest networking information on 3Com
Corporation’s World Wide Web site by entering our
URL into your Internet browser:
http://www.3Com.com/
This service features news and information about
3Com products, customer service and support,
3Com Corporation’s latest news releases,
NetAge
®
Magazine, technical documentation and more.
3Com Bulletin Board Service
3ComBBS contains patches, software, and drivers
for all 3Com products, as well as technical articles.
This service is available via modem or ISDN 24 hours
a day, 7 days a week.
Access by Analog Modem
To reach the service by modem, set your modem to
8 data bits, no parity, and 1 stop bit. Call the
telephone number nearest you:
Country
Data Rate
Telephone Number
Australia
up to 14400 bps
61 2 9955 2073
Brazil
up to 14400 bps
55 11 547 9666
France
up to 14400 bps
33 1 6986 6954
Germany
up to 28800 bps
4989 62732 188
Hong Kong
up to 14400 bps
852 2537 5608
Italy (fee required) up to 14400 bps
39 2 27300680
Japan
up to 14400 bps
81 3 3345 7266
Mexico
up to 28800 bps
52 5 520 7853
P. R. of China
up to 14400 bps
86 10 684 92351
Singapore
up to 14400 bps
65 534 5693
Summary of Contents for SuperStack II Switch 3000 10/100
Page 14: ...1 6 CHAPTER 1 GETTING STARTED Figure 1 2 Increasing port density with the Switch 3000 10 100 ...
Page 15: ...Unit Overview Front 1 7 Unit Overview Front Figure 1 3 Switch 3000 10 100 front view ...
Page 17: ...Unit Overview Rear 1 9 Unit Overview Rear Figure 1 4 Switch 3000 10 100 rear view ...
Page 22: ...1 14 CHAPTER 1 GETTING STARTED ...
Page 25: ...Configuration Rules with Full Duplex 2 3 Figure 2 1 Fast Ethernet configuration rules ...
Page 112: ...6 12 CHAPTER 6 STATUS MONITORING AND STATISTICS ...
Page 128: ...C 6 APPENDIX C TROUBLE SHOOTING ...
Page 129: ...D PIN OUTS Null Modem Cable 9 pin to RS 232 25 pin PC AT Serial Cable 9 pin to 9 pin ...
Page 130: ...D 2 APPENDIX D PIN OUTS Modem Cable 9 pin to RS 232 25 pin RJ45 Pin Assignments ...
Page 142: ...6 GLOSSARY ...