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NSTRUCTIONS

 

Part Number 09-0700-002

The following information will help you install the 3Com

 

 

 

 

Impact

 

 

 ISDN External digital modem models 3C871, 3C872, 

3C876, or 3C877. Refer to the 

 

3Com Impact ISDN External 

Digital Modem User Guide

 

 for additional information.

 

Site Preparation

 

The Basic Rate ISDN line and computer serial port must be 
properly configured.

 

Ordering, Installing, and Configuring the ISDN Line

 

3Com has determined the optimal ISDN line configurations 
for the 3Com Impact digital modem and has provided that 
configuration data to many telephone companies. To simplify 
the ordering process for an ISDN digital line, use the following 
simplified ISDN ordering code:

 

3ComA * J6

 

If your digital modem has an internal analog fax modem 
(Models 3C872 and 3C877), then two directory numbers 
(telephone numbers) will be required to allow a voice call and 
a fax modem call to occur at the same time. When you tell the 
telephone company the ISDN ordering code (3ComA * J6) let 
the representative know that you will need two directory 
numbers.

If your telephone company does not support simplified ISDN 
ordering codes, refer to Table 1 for ISDN ordering information. 

An internal Network Termination Type 1 device (NT1) is built 
into the 3Com Impact digital modem, so an external NT1 is 
not usable. When the telephone company installs the ISDN 

 

09-0700-002  Page 1  Sunday, December 22, 1996  3:40 PM

Summary of Contents for 3C871

Page 1: ...a to many telephone companies To simplify the ordering process for an ISDN digital line use the following simplified ISDN ordering code 3ComA J6 If your digital modem has an internal analog fax modem Models 3C872 and 3C877 then two directory numbers telephone numbers will be required to allow a voice call and a fax modem call to occur at the same time When you tell the telephone company the ISDN o...

Page 2: ...______________ SPID 2 Service Profile Identifier Number 2 ___________________ ISDN Switch Type ISDN Line Configuration Parameter AT T 5ESS Custom AT T 5ESS National ISDN 1 Northern Telecom DMS100 National ISDN 1 Siemens EWSD National ISDN 1 Line Code 2B1Q no NT1 required 2B1Q no NT1 required 2B1Q no NT1 required 2B1Q no NT1 required Directory Numbers 1 1 2 1 Channels 2B alternate circuit switched ...

Page 3: ...enhanced 16550 UART expansion card in your PC If you have a nonupgradable PC with a slower UART 16450 or 8250 the 3Com Impact digital modem can operate at lower data rates since it automatically adjusts to the PC serial COM port data rate The COMM DRV driver for Windows 3 1 only allows data rates of up to 38 4 Kbps If you have a UART that supports higher rates than this for example 16550 you must ...

Page 4: ...3 Connect the other end of the 3Com Impact digital modem to PC serial signal cable to a serial communications COM port on the back of your PC and tighten the connector screws 4 Connect the 3Com Impact digital modem power cable to the connector marked 12V AC on the back panel of the digital modem 5 Plug the transformer end of the power cable into a standard 117V ac wall outlet 6 Connect the RJ 45 8...

Page 5: ...om Impact digital modem for your computer Installing the Digital Modem in an Apple Macintosh Computer To install the 3Com Impact digital modem in an Apple Macintosh computer follow these steps 1 Turn off the computer 2 Insert the 9 pin male end of the 3Com Impact digital modem to Macintosh serial signal cable into the connector labeled Computer on the digital modem s back panel and tighten the con...

Page 6: ...log telephone jack or to an external NT1 device Make sure that it is connected to the ISDN jack 8 Turn on the 3Com Impact digital modem by toggling the power switch on the back panel to the On position 9 Turn on the computer s power switch and restart 10 Go to the section Configuration for Apple Macintosh Computer to configure the 3Com Impact digital modem for your computer Configuring the 3Com Im...

Page 7: ... the installation instructions that came with the TurboCom software This software is required only for IBM PC or compatible computers running Windows 3 X Configuration for IBM PC or Compatible Computer You can configure the 3Com Impact digital modem for an IBM PC or compatible using either the Windows based installation program or the MS DOS based installation program Configuration Using Windows T...

Page 8: ... digital modem is not connected to COM1 the COM Port Provisioning dialog box appears Choose the COM port to which the digital modem is connected Click Connect The 3Com Impact Configuration dialog box appears as shown in Figure 2 Figure 2 Configuration Dialog Box A status bar below the Help Tools Configure and Exit buttons provides the following ISDN status information Layer 1 status Service Profil...

Page 9: ...hone Company Switch drop down list box 6 Click in the Telephone Number field in the Number 1 area and enter the telephone number to which your digital modem is connected 7 Click in the Service Profile Identifier SPID field and enter the corresponding SPID for the telephone number you entered in the previous step You should have received this SPID from your telephone company CAUTION If the ISDN lin...

Page 10: ...switch off and then on 13 Verify the configuration Check the status bar located beneath the Help Tools Configure and Exit buttons of the Configuration dialog box to verify correct configuration If the parameters were configured accurately and the digital modem is ready to send and receive calls the status bar fields will appear as shown below Note that the TEI number s are not configured by the us...

Page 11: ...prompt type md c dddd To copy all files from the diskette to a directory dddd at the A DOS prompt type copy a c dddd 2 Execute INSTALL from the hard drive At the C DOS prompt type INSTALL The configuration program launches and presents the Port Settings screen To move the cursor around the screen use the Up Arrow and Down Arrow keys To select a parameter use the Space Bar 3 Use the Space Bar to se...

Page 12: ...line has been configured with only one telephone number Point to Point do not include the SPID 7 Specify which device should receive the calls coming to Phone 1 You can select Phone Port or Internal Fax Modem If your model has the internal analog fax modem Models 3C872 and 3C877 you can select both The Phone Port and Internal Fax Modem check boxes associated with Phone 1 appear to the right of Pho...

Page 13: ...mains lit see Chapter 3 Troubleshooting in the 3Com Impact ISDN External Digital Modem User Guide 13 Press Esc to return to the main menu Once in the main menu exit the program 14 Go to the section Placing and Receiving Calls in Chapter 2 of the 3Com Impact ISDN External Digital Modem User Guide to place your first call Configuration for Apple Macintosh Computer To configure the digital modem for ...

Page 14: ...int do not include the SPID 5 Specify which device should receive the calls coming to Phone Number 1 You can select Phone Port or Internal Fax Modem If your model has the internal analog fax modem installed Models 3C872 and 3C877 you can select both If both boxes are checked the internal analog fax modem and the phone will both ring enabling you to answer using either device 6 If you have a second...

Page 15: ...pany ISDN switch the D channel LED lights for a few minutes flashes for several seconds and then turns off If the LED continues to flash or remains lit see Chapter 3 Troubleshooting in the 3Com Impact ISDN External Digital Modem User Guide 11 Go to the section Placing and Receiving Calls in Chapter 2 of the 3Com Impact ISDN External Digital Modem User Guide to place your first call ...

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