P
erforming
T
roubleshooting
and
D
iagnostic
T
ests
This chapter explains how to isolate and solve EtherLink III
adapter problems.
few
Make sure that the adapter is correctly installed and configured
3^
in an Industry Standard Architecture (ISA) or Extended Industry
Standard Architecture (EISA) bus. (See Chapter 2 for installation
instructions and Chapter 3 for configuration instructions.)
Troubleshooting with the Diagnostic Tests
The three diagnostic tests on the
EtherDisk
diskette check the
adapter's overall operation and permit the isolation of faults.
You can run the diagnostic tests after installing one or more
EtherLink III adapters, or you can run them when a fault is
suspected. If the tests in their default configuration do not
isolate the problem, you can change the test parameters to
meet specific situations.
few
Always run diagnostic tests with no device drivers or memory
3^
managers installed. Whenever you plan to run the diagnostic
tests, you must first boot your system from a DOS diskette
containing no device drivers.
If you are using DOS 6.x in a plain DOS environment, you can
bypass the CONFIG.SYS and AUTOEXEC.BAT files by holding
down the right shift key while booting the system. If you are
running under DOS 6.2, pressing [F5] while booting the
system will also bypass the same tw o files.
The diagnostic tests are divided into three groups, designated
Group 1, Group 2, and Group 3.
Group 1 tests check the physical components, connectors,
and circuitry on the adapter.
