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 Copyright © 2015 Nortek Security & Control

LED Indicators

The LED indicators display the following status:

LED Indicator

Description

GREEN LED

Lights GREEN when pigtail cable is 
correctly a  ached to the Control 
Panel or Wireless Touchscreen

RED LED

Lights RED when pigtail cable is 
plugged into the system backwards 
or pins are misaligned. The GC2 
Firmware Easy Updater for GC2 will 
not func  on in this state

NO LED

Check cable installa  on for 
misaligned or incorrect pin alignment

Status Messages

The 4-segment display reveals the following status messages:
Press bu  on to start update.

Messages

Descrip

Ɵ

 on

X.XX XXXX

Displays the 

fi

 rmware version and 

build number running on the device 
and indicates the device is ready to 
update the Control Panel or Wireless 
Touchscreen Keypad
Where X.XX = 

fi

 rmware version and 

XXXX=build number

 F <X %>

Indicates the percentage complete 
of the current 

fi

 rmware update 

on the Controll Panel or Wireless 
Touchscreen Keypad. Where X=0 - 
100%.

donE

Firmware update successful

CANT UpdAtE

 - - no change

Indicates the Control Panel or 
Touchscreen is running the same 
version as the Easy Updater for GC2

CANT UPDATE

 - - older

Indicates the Control Panel or 
Touchscreen is running a newer 
version than the Easy Updater for GC2 
See How to Update the Easy Updater 
for GC2 below

Error n

 - -   

yyyyy

Indicates a device error. Where yyyyy 
= error number

C <X %>

Indicates 

fi

 rmware diagnos  cs 

procedure occurring

Updating Errors

All upda  ng errors will show 

CAnt UPdAtE

 - - 

HHHH

 (xxxx = speci

fi

 c update 

failure reason).

Possible Reasons:

 

bAd tArGEt

 - - connected panel does not correspond to an 

updatable device

 

no chAnGE

 - - same 

fi

 rmware in panel and 

fi

 rmware updater

 

OLdEr

 - - panel 

fi

 rmware is newer than in the 

fi

 rmware updater

 

bAd bUild

 - - 

fi

 rmware updater build is invalid or has been erased 

(please use the Firmware Updater Tool to download the image again).

 

bad build during updating

 

- - 

fi

 rmware updater build was found 

invalid during 

fl

 ashing (internal check)

 

IntErnAL bUiLd

 - - the UPDV cannot be used to update internal 

(test) builds, or no 

fi

 rmware payload is present

 

build not found -- 

no 

fi

 rmware payload detected on UPDV 

Device

 

buildis good -- 

fi

 rmware updater build was validated as correct 

and complete

 

build erased -- 

fi

 rmware payload has been erased

 

build is bad -- 

corrupt payload or no 

fi

 rmware payload is 

present

All Other Errors

All other errors will show 

Error n -- yyyyy

 (n = error number, yyyyy = error 

label)
While other errors are very unlikely they are diagnos  c in nature

 

• (1) Get Version Info Max Retries

 

• (2) Get Resource Table Max Retries

 

• (3) Get Build Info Resource Max Retries

 

• (4) Bad Build Info

 

• (5) Get Build Info Max Retries

 

• (6) Set Baud Rate Max Retries

 

• (7) High Baud Rate no I/O

 

• (8) SPI Flash no I/O

 

• (9) SPI Flash bad

 

• (10) Build Not Found

 

• (11) Erase Bootloader Max Retries

 

• (12) Flash Bootloader Max Retries

 

• (13) Erase Main Program Max Retries

 

• (14) Flash Main Program Max Retries

 

• (15) Resource Table Bad

 

• (16) Code Bad (Firmware is corrupted) displays the 

fi

 rmware version 

also

 

• (17) Failed to update target, the Control Panel or TSI Keypad firmware is corrupted

IMPORTANT: 

(16) Code Bad is a Fatal Error. If this is displayed, the device will 

need to be replaced. Contact Technical Support for approval of RMA.

Start Button Functions

 

Start Update 

- Single Bu  on Press - (0.5 second) - - Starts the update. 

Firmware installa  on begins when 2GIG UPDV device is properly 
con

fi

 gured and connected to a Control Panel or TSI Touchscreen 

Keypad

 

Payload Diagnos

Ɵ

 c Check

 - Press and Hold - (3 seconds) - -  A single 

"beep" will be heard and the 2GIG-UPDV device will perform a 

fi

 rmware payload diagnos  c check. The 2GIG-UPDV must be powered 

ON to perform this check.

 

Erase Firmware Payload

 - Press and Hold - (10 seconds) - -  Three 

"beeps" will be heard. - 

be- 

shows bulk erase occurring. Build erased.

SPECIFICATIONS

USB Port

Micro-B socket

Dimensions (W x H x D)

2.32 x 3.70 x 1.00 in.

Weight

.2 lbs.

Housing Material

ABS Plas  c

Color

Black

LIMITED WARRANTY

This Nortek Security & Control LLC product is warranted against defects in material and workmanship for two 
(2) years. This warranty extends only to wholesale customers who buy direct from Nortek Security & Controll 
or through Nortek Security & Control LLC's normal distribu  on channels. Nortek Security & Control LLC does 
not warrant this product to consumers. Consumers should inquire from their selling dealer as to the nature 
of the dealer's warranty, if any.
There are no obliga  ons or liabili  es on the part of Nortek Security & Control LLC for consequen  al damages 
arising out of or in connec  on with use or performance of this product or other indirect damages with respect 
to loss of property, revenue, or  pro

fi

 t, or cost of removal, installa  on, or reinstalla  on. All implied warran  es 

for func  onality, are valid only un  l the warranty expires. This Nortek Security & Control LLC Warranty is in 
lieu of all other warran  es expressed or implied.

Nortek Security & Control LLC

1950 Camino Vida Roble, Suite 150
Carlsbad, CA 92008-6517 USA

For technical support in the USA and Canada:

Dial: 855-2GIG-TECH (855-244-4832)
Email: [email protected]
Visit www.2GIG.com or dealer.2gig.com 

For technical support outside of the USA and Canada:

Contact your regional distributor
Visit www.nortekcontrol.com for a list of distributors in your region

10007501 A

Easy Updater for GC2| Installa  on Instruc  ons

Summary of Contents for EASY UPDATER

Page 1: ... Site at dealer 2gig com and download the UPDV Update Tool Kit This kit includes a firmware update for the device as well as the latest firmware release for the GC2 Panel and Wireless Touchscreen Keypad Figure 2 Micro USB USB Power and Data Transfer Type Cable Connec on Next connect the Easy Updater for GC2 to the computer using a micro USB cable not supplied then run the update package to automa ...

Page 2: ...pdater Tool the following events will change on the display be bulk erasing the SPI flash fe individual erasing of SPI flash sectors 0000 flashing address goes up to 0x1000 Figure 11 Bulk Erase Old Firmware is being erased The 2GIG UPDV has the ability to flash a Control Panel as well as a TS1 Firmware for both products will be loaded into the 2GIG UPDV Figure 12 Loading Control Panel Firmware Fig...

Page 3: ...the Wireless Touchscreen Keypad For instruc ons see the 2GIG Wireless Touchscreen Keypad Installa on Instruc ons 2 Power OFF the Wireless Touchscreen Keypad 3 The UPDV Device will connect to the 2GIG TSI keypad using one 1 of the following FOR EARLY PRODUCTION MODELS Fully insert the 4 Pin Cable Adapter into the device s pigtail cable Then connect it to the four 4 holes on the printed circuit boar...

Page 4: ... 3 Get Build Info Resource Max Retries 4 Bad Build Info 5 Get Build Info Max Retries 6 Set Baud Rate Max Retries 7 High Baud Rate no I O 8 SPI Flash no I O 9 SPI Flash bad 10 Build Not Found 11 Erase Bootloader Max Retries 12 Flash Bootloader Max Retries 13 Erase Main Program Max Retries 14 Flash Main Program Max Retries 15 Resource Table Bad 16 Code Bad Firmware is corrupted displays the firmware...

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