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2GIG-TS2-E  

WIRELESS TOUCH SCREEN KEYPAD

INSTALLATION INSTRUCTIONS

The Wireless Touch Screen Keypad (2GIG-TS2-E) is a wall-mounted, full-color, touch screen interface 

that provides many of the same easy-to-use keypad functions available on the control panel. It is 

designed for indoor use only and gives users the ability to control lights, thermostats, and door locks, as 

well as to view the status of every sensor zone. 
When the 900 MHz Transceiver Module (2GIG-XCVR2-345 / 2GIG-XCVR2E-345) is installed in the 

control panel, the system can be programmed to communicate with up to four (4) Wireless Touch 

Screen Keypads. 

IMPORTANT: 

This keypad does not support UL 985 installations.

Box Contents

Verify that the package includes the following:

 

1—Wireless Touch Screen Keypad

 

1—A C Adapter

 

1—A C Adapter Bracket (with adhesive-backing)

 

1—Plastic Zip Tie

 

3—Plastic Wall Anchors and Phillips Head Screws

TIP: 

The box contents will vary depending on whether the keypad was purchased as part of a kit or not.

Figure 1 

— Wireless Touchscreen Keypad

A

B

C

Emergency Button 

. Displays Panic, Fire, and Emergency alarm activation (each has 

programmable options and can be enabled or disabled).

Home Button 

. Changes the screen display to the Home screen.

Secret Duress Button.

 Users can press the button while the system is armed or disarmed and then 

enter a Duress User Code to send a silent duress report to the central station. To learn more, see the 

control panel’s User Guide.

TIP: 

The Secret Duress button does not provide installers with the ability to access the Installer 

Toolbox from the keypad. The Installer Toolbox is only available on the control panel.

Minimum Requirements

For successful communications, the system must meet these minimum requirements:

 

A 900 MHz Transceiver Module (2GIG-XCVR2e-345) must be installed in the control panel.

 

The 2GIG Panel must be running the minimum Firmware version as shown below based on the 

platform of the panel or higher.

 

The TS2-E keypad must be running Version 1.16 or later. See 

Verifying the Firmware Version on 

Both Devices

.

Installing the Keypad

Ideally, the keypad should be mounted to a wall at about eye level. In addition:

 

The location must have AC power available and nearby.

 

Avoid locations with studs, electrical wires, and/or pipes.

Recommended Tools

The following tools are recommended when  

mounting the keypad to the wall:

 

#6 Insulated Spade Terminals

 

Drywall Saw (or equivalent)

 

Ladder

 

Pencil

 

Screwdriver

 

Staple Gun

 

Wire (for details, see 

Determining the Wire 

Gauge and Maximum Length

)

 

Wire Stripper

Mounting the Keypad to the Wall

To mount the keypad to the wall:

Remove the screw from the back cover (see A in Fig. 2).

Flip open the back cover.

Remove the plastic hanging strap (see C in Fig. 3) from the 

inside of the back cover. You will use the back cover as the 

mounting plate.

Temporarily detach the Hanging Strap from the mounting 

plate (see C in Fig. 3).

Leave the other end of the plastic strap attached to the 

circuit board (see D in Fig. 3).

Figure 4 

— Mounting Holes

Figure 5 

— Mounting Plate

A

B

B

B

B

A

B

B

B

A

Figure 2 

— Back Cover

Attach the mounting plate to the 

wall using the three screw holes 

(see B in Fig. 5).

Hold the back cover at the desired location 

on the wall. Then use pencil to mark the 

location of the power wire (see A below) 

and screw holes (see B in Fig. 4).

Use a drywall saw to cut an access hole 

for the power wire (see A in Fig. 4).

Determining the Wire Gauge and Maximum Length

To determine the appropriate wire gauge and length to use, measure the voltage output of the control 

panel’s power terminals. The terminals are located on the back of the control panel.

TIP: 

To avoid the reporting and display of nuisance “AC Power Loss” messages, the measured voltage 

must not fall below 14 Volts DC.

Use the table below as a guide for selecting the gauge for the power wires. To ensure proper operation, 

do not exceed the following maximum length for the wire gauge installed:

Wire Gauge

Maximum Length

22 AWG

55 feet (16.8 meters)

20 AWG

85 feet (25.9 meters)

22 AWG 2-pairs (19 AWG equivalent)

110 feet (33.5 meters)

18 AWG

135 feet (41.1 meters)

IMPORTANT:

 In the United States, wiring routed inside walls, ceilings, and floors must be in compliance 

with the requirements for 

NFPA 70: National Electric Code

 and local building codes. To satisfy these 

requirements, it is recommended that the wiring from the AC Power Adapter output be rated CL2, CL2X, 

CL2R, or PLTC. When installing wiring in a plenum space (e.g., a pathway used to facilitate air circulation 

for heating and air conditioning systems) the wire must be plenum-rated (CL2P).

Connecting the Power to the Keypad

There are two ways to provide power to the keypad. If you are using wires, see section above for 

appropriate wires to be applied. If you will be connecting power using the barrel connection option, skip 

down below to Barrel Power Connection Option section. Only one power connection type is required. 

NOTE:

 These keypads include a built-in, 90-degree, four (4)-pin header for use with the Firmware 

Update Cable (2GIG-PCBL2).

To connect the power to the Keypad using power wires:

Reconnect the plastic hanging strap to the inside of the back 

cover (see A in Fig. 6a).

Route the power supply wire to the power terminals on the 

Keypad 1 (see B in Fig. 6a).

Use #6 Insulated Spade Terminals (not provided) to connect 

the power wires to the keypad. The connections are polarity 

sensitive. Always observe the (+) and (-) markings on the unit 

(see B in Fig. 6a).

Move ahead to step 8 & 9 to reattach the back cover to the 

keypad.

To connect power using the Barrel Power Connection Option:

NOTE:

 (2GIG-AC2-PLUG / 2GIG-AC2-INT sold separately).

Route barrel connector cable through the back panel opening  

(see C in Fig. 6b below).

Locate the barrel connector port (see D in Fig. 6b below), and 

insert the connector to the port.

Follow steps 8 and 9 below to reattach the back cover to the 

keypad.

Figure 3 

— Remove Hanging Strap

C

D

Align and snap the back cover closed (see A in Fig. 7).

Reattach the screw to the back cover(see B in Fig. 7).

Figure 7 

— Close Back Cover

B

A

10 

Connect the other side of the power wiring to the AC 

Adapter (provided). The connections are polarity sensitive. 

Always observe the (+) and (-) markings as follows:

 

Left Terminal 14 VDC (+). See A in Fig. 8.

 

Right Terminal 14 VDC (-). See B in Fig. 8.

NOTE:

 The power wire (see C in Fig. 8) goes to the keypad.

A

B

C

Figure 8 

— AC Adapter

C

D

Figure 6b

 — Power with Barrel Connector

B

A

Figure 6a

 — AC Adapter

Platform

XCVR Model

FW Version**
(Minimum Required)

GC2e

2GIG-XCVR2e-345*

1.23

2GIG-XCVR2-345

1.23

GC2***

2GIG-XCVR2-345

1.16

* – XCVR2e model is not compatible with GC2

** – FW for GC2/GC2e must be at the minimum or higher

*** – TS2 FW may require downgrading to 1.16 for use with GC2

See section above “Verifying the FW Version on Both Devices” for further details.

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