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tilotrikes.com • 800-524-3555

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ASSEMBLY INSTRUCTIONS

HARDWARE & TOOLS

BALANCE BIKE

Customer Care

We guarantee the quality and 

workmanship of the products we sell 

and we strive for your complete 

satisfaction! If for any reason you are 

not satisfied with our products or 

services, please contact our customer 

care center so we may resolve the 

issue to your satisfaction. Our team of 

dedicated professionals is available 

Monday through Friday, from 8:00 am 

to 8:00 pm (ET) at 800-524-3555.

Materials

Tilo trikes are made of welded steel 

tubing; powder coated for durability 

and longevity.  Plastic components 

include: weather resistant 

polyethylene, thermo plastic 

polyurethane, and thermo plastic 

rubber.   

5 Year Warranty

Our commitment to provide our customers with 

a high quality, durable and safe product is 

reinforced by our warranty. Tilo offers a five 

year warranty on all trike frames.

Your product is warranted to be free from 

defects in material and craftsmanship. This 

warranty does not apply to damage caused by 

abuse, misuse, improper care or altered 

product. This warranty is provided to the 

original purchaser with proof of purchase, and 

is nontransferable.  

The manufacturer's liability under this warranty 

is limited to the repair or replacement of the 

defective product, at the manufacturer's sole 

option. This express, limited warranty is granted 

in lieu of all other warranties, including implied 

warranties of merchantability and fitness for a 

particular purpose.

For information on warranty claims, please 

contact customer care at 800-524-3555 with 

your item name, item number, and date of 

purchase. 

• Continuous adult supervision required.

• Never use near motor vehicles, streets, alleyways, 

swimming pools, hills, steps, or sloped driveways.

• Always wear shoes and protective equipment when 

using the tricycle.

• Never allow more than 1 rider at a time.

• Maximum weight limit 75 lbs. Ages 3+.

• Riders should always wear properly fitted helmet

 that complies with U.S. Consumer Product Safety

Commission (CPSC) Standard 16 CFR 1203.

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Age Rating

Pusher Trike .............

Toddler Trike ............ 

10" Trike ................... 

12" Trike ...................  

14" Trike ...................  

14” Lowrider .............  

3 Whl Scooter .......... 

Balance Bike ............  

2 Whl Scooter Sm ....  

2 Whl Scooter Lg ..... 

Storage

Always store trikes indoors when 

not in use.

Cleaning Instructions

Use mild soap and water on a 

damp cloth. Do not use window 

cleaners or abrasive products as 

they may damage the finish.

Replacement Parts

For replacement parts, please 

contact customer care. Reference 

your item name and number.

1-3 years 

1-3 years 

3-4 years 

3-6 years 

3-8 years 

3-8 years 

3-7 years 

3-5 years 

3-5 years 

5-8 years 

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