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PCX5000  

Wireless

 

Cable Modem Gateway 

Owner’s Manual 
 

 

 

 

 
 
 
 
 

 

Summary of Contents for P000233790

Page 1: ...1 PCX5000 Wireless Cable Modem Gateway Owner s Manual ...

Page 2: ...ted Product and company names in this Owner s manual are trademarks or trade names of their respective companies Copyright 2002 Toshiba Corporation All rights reserved This manual may not be reproduced in part or in whole without the permission of Toshiba Corporation The content of this manual is subject to change without notice in the future Toshiba Corporation assumes no liability for damages re...

Page 3: ...PCX5000 11 Mounting the PCX5000 on a Wall 13 Configuring Your Computers 14 Installing the Ethernet Connections 14 Installing the USB Drivers 15 Configuring the Computer for Wireless Operation 16 Windows Network Configuration 17 Network Configuration for Windows 98SE and Windows Me 17 Network Configuration for Windows 2000 18 Network Configuration for Windows XP 19 Macintosh Ethernet and Wireless N...

Page 4: ...e with Built in antenna 64 and 128 bit encryption USB Interface for Microsoft Windows 98SE 2000 Me and XP Built in Configurable Firewall and Router with Network Address Translation NAT Stateful Packet Inspection DMZ Support Pin hole Functionality for Networked Applications DHCP Server for up to 25 Clients Embedded HTTP Management and Administration Interface Compatible with Microsoft Windows 98SE ...

Page 5: ... PCX5000 Check Ventilation Slots and openings in the enclosure are provided for ventilation to ensure reliable operation of the PCX5000 and to protect it from overheating Do not block or cover these openings Never block these openings by placing the PCX5000 on a bed sofa rug or other similar surface Never place the PCX5000 near or over a radiator or heat register or any other heat source including...

Page 6: ...illed or objects have fallen into the PCX5000 If the PCX5000 has been exposed to rain or water If the PCX5000 does not operate normally as per the operating instructions If the PCX5000 has been dropped or the case has been damaged When the PCX5000 exhibits a distinct change in operation such as the inability to complete its self test Require Safety Check Upon completion of any service or repairs t...

Page 7: ... wireless connection used in this device are emerging as the most popular means of networking computers together and to the Internet How does the PCX5000 differ from a stand alone DOCSIS cable modem The standalone cable modem is designed to connect one computer The PCX5000 is designed to connect multiple computers using 10 100 Ethernet USB and 802 11b wireless interface For standalone cable modems...

Page 8: ...nctioning with your computer Package Contents for the PCX5000 Wireless Cable Modem Gateway Make sure that you have received the following items Contact your dealer immediately if any item is missing or damaged l One Toshiba PCX5000 Wireless Cable Modem Gateway l One 10 100BaseT LAN Cable 6 feet l One USB Cable 5 feet l One AC Power Adapter l One CD ROM containing l One Quick Start Guide l One Warr...

Page 9: ...ce Indicator for USB interface Indicator for TEST function Indicator for Cable interface Power indicator Front View figure 1 USB interface connector type B RESET Switch Note This switch is used to re set the PCX5000 parameters to factory default values 10 100Base T interface connectors ports 1 through 4 DC IN 5V 2 4A TV coaxcable input connector Power connector Rear View figure 2 ...

Page 10: ...this CD ROM into a music CD player as that may cause damage to your ears or the music CD player Viewing the Owner s Manual This owner s manual is in the PDF format To view this manual perform the following steps 1 Insert the CD ROM into your computer s CD drive 2 Open the file PCX5000 pdf in the folder Manual 3 The Adobe Acrobat Reader Software should launch automatically The Acrobat Reader must a...

Page 11: ...tter 3 Connect a coaxial cable from one of the output connectors of the splitter to the input connector of the television set 4 Connect a coaxial cable from the other output connector of the splitter to the cable TV coax input connector marked RF on the PCX5000 rear panel 5 Connect the 10 100 Ethernet and or USB cable s from your computer s to the 10 100 Ethernet and or USB connector s on the PCX5...

Page 12: ...described by the notes above you may refer to the Diagnostics LEDs section in the appendix of this manual for more information If the PCX5000 appears to be operating correctly you may now proceed to the next step 7 If you are using the USB interface install the USB driver following the instructions described in the Installing the USB Drivers section of this manual before proceeding to the Windows ...

Page 13: ...lows referring to figure 5 below Place the screws level with each other at a distance of 4 3 4 inches Leave the head of screw rising 3 16 s of an inch out of the wall Mount the PCX5000 on the screws Note Wall mounting hardware is not included with the PCX5000 Please select screws and anchors suitable for the wall Take extra precautions to mount the PCX5000 securely If the PCX5000 is not mounted se...

Page 14: ...rs Each port can be shared with more than one computer by connecting an Ethernet hub or switch in between the PCX5000 and multiple computers Each computer must have an Ethernet port or card to connect directly or indirectly to the PCX5000 Note that the PCX5000 is a stand alone device and requires no special Ethernet driver to be installed on your computers Your computer may already be configured w...

Page 15: ...ble into the back of the PCX5000 4 Plug the Type A end of the USB cable into the USB port of your computer 5 Turn on your computer Installing the USB Drivers After following the instructions described in Preparation on this page your Windows PC should finish its boot process and display a window identifying the PCX5000 as a new device and requesting its driver In general follow these steps for ins...

Page 16: ...hoose the tab on the top of the screen for Device Manager 6 Click the next to Universal Serial Bus Controllers 7 Click USB Composite Device to select it and choose Remove 8 Once the USB Composite Device is removed restart your computer and follow the instructions starting with the Preparation section of this page Configuring the Computer for Wireless Operation Please refer to the specific configur...

Page 17: ...he Network icon Step 3 In the Network panel window scroll down to the TCP IP network adapter in your computer Select the TCP IP line item and click on the Properties button Step 4 In the TCP IP Properties panel choose the Obtain an IP address automatically button and then press the OK button Step 5 Once you have completed the steps above a notice to restart your computer will come up Restart your ...

Page 18: ...ions panel window select and right click on the Local Area Connections icon then select and click on the Properties menu item Step 4 In the Local Area Connection Properties panel select the Internet Protocol TCP IP item and then click on the Properties button Step 5 In the Internet Protocol TCP IP Properties panel select Obtain an IP address automatically Close each panel by pressing the OK button...

Page 19: ...ep 4 In the Network Connections window click on the Local Area Connection icon for your Ethernet adapter Then click on the Properties button in the Local Area Connection Status panel In the Local Area Connections Properties panel select the Internet Protocol TCP IP item and then click on the Properties button Step 5 In the Internet Protocol TCP IP Properties panel select Obtain an IP address autom...

Page 20: ...el Step 2 In the TCP IP Setup Ethernet panel select the Ethernet port you are using to connect your Macintosh to the PCX5000 in the Show choice box The default port is Built in Ethernet Then select Using DHCP Server in the Configure choice box Close the panel by clicking on the top left corner You will be prompted to save the configuration Step 3 You should now be able to access the PCX5000 Config...

Page 21: ...ill scan for nearby 802 11b wireless base stations If the PCX5000 is in range it will respond with a message announcing it has joined the network If the AirPort Assistant cannot find a wireless network verify the Macintosh is in range of the PCX5000 and that the PCX5000 has had the wireless option turned on Step 3 If the AirPort Setup Assistant is successful in finding the PCX5000 wireless base st...

Page 22: ...to verify your networking interfaces Built in Ethernet Add on Ethernet or AirPort are active Step 3 Then select the Ethernet port you are using to connect your Macintosh to the PCX5000 in the Show choice box The default port is Built in Ethernet Click on the TCP IP tab and select Using DHCP in the Configure choice box Step 4 Click the Apply Now button at the bottom right corner of the menu Step 5 ...

Page 23: ...Assistant cannot find a wireless network verify the Macintosh is in range of the PCX5000 and that the PCX5000 has had the wireless option turned on see PCX5000 Wireless Configuration Step 3 At the Macintosh desktop select the Apple icon at the top right of the screen click on System Preferences and select and click on the Network icon at the top of the panel Then select AirPort in the Show choice ...

Page 24: ...nded These web pages are password protected to prevent unauthorized changes The PCX5000 configuration options are available in these web page locations Configuration Option PCX5000 Web page location Turn the firewall On Off default On see Security Firewall Web page Setup access rules Security Allow Setup DMZ Demilitarized Zone Security DMZ Setup host name System Internet Advanced Setup Setup fixed...

Page 25: ...l settings Note Write down the password in a secure place as you will need it again to make changes to the PCX5000 configuration If you forget your password you may reset your PCX5000 to factory defaults using the Reset button see figure 2 The Reset button is located behind the PCX5000 and should be pressed for at least 10 seconds until the modem reboots If you have accessed the PCX5000 configurat...

Page 26: ... of the web page is used to navigate to a particular configuration section Main Menu Side Bar Detail Welcome The initial start up screen Security Firewall configuration pages System Router and password configuration and status Wireless Wireless access point configuration Status PCX5000 status information Help Simple references Logout Exit the PCX5000 administration site ...

Page 27: ...on see Glossary The PCX5000 automatically obtains a single IP address from the CSP Cable Service Provider and shares this IP address with all of the computers on the home network If the firewall is turned Off The Stateful Inspection firewall engine will be disabled The PCX5000 will operate in bridge mode which will disable the internal DHCP Server and NAT network address translation It is not reco...

Page 28: ...ocumentation for port numbers and protocols that are used by that application Enter the port and protocol information as well as the IP address of the computer running the application The Security DMZ page is used to allow unlimited access from the Internet to a computer in your home network The default setting for this page is all computers are protected The DMZ IP Address is used to identify a s...

Page 29: ...tus If you have successfully connected to the Internet the Status field should display Connected and the IP address of the PCX5000 will be displayed If you are having trouble making an Internet connection you may need to specify a Host Name Some CSP s Cable Service Providers require you to enter a host name to access their network With a Windows PC you may identify the host name of your computer b...

Page 30: ...r gateway and DNS Server s In this case your cable operator will provide you with these addresses and they may be entered on the Advanced Setup page To access this page uncheck the Get configuration automatically using DHCP box Note You must enter the IP Address Subnet Mask Default Gateway and Preferred DNS Server when manually entering the router settings IP Address This is the fixed address of t...

Page 31: ...resses for your LAN if you are using the DHCP function in the PCX5000 The default setting for the DHCP server is Enabled The DHCP server works only when the Firewall NAT is turned On as described in the Security Firewall web page If you already have a DHCP server on your LAN set the DHCP server setting to Disabled If you are using a different address with your DHCP server enter that internal netwo...

Page 32: ... Web pages System Upgrade page is used to upgrade the PCX5000 security features Additional security features are available through the SofaWare upgrade option Clicking this button will display current upgrade options To upgrade your PCX5000 1 Select the Upgrade by entering a new product key 2 Click Next ...

Page 33: ...t key that you bought beforehand at the SofaWare Web site 5 Click Next 6 Then the new screen appears 7 Click Finish 8 The new screen appears For more information upgrade options please access the following Web site http www sofaware com pc x5000 upgrade ...

Page 34: ...the one entered into the Wireless Net Name entry box Wireless devices whose network name does not match willnot be allowed to connect to the network When unchecked the PCX5000 allows wireless devices whose network name matches and wireless devices whose network name is ANY to connect All other network names will be rejected Wireless Channel selection box Selects the wireless channel to use Valid s...

Page 35: ...nnection Key Entry Mode selection box Encryption keys may be entered as alphanumeric characters select Key Entry Mode Alpha or Hexadecimal numbers use entry mode Hex Encryption Key entry box The PCX5000 can decrypt up to four separate encryption keys Enter up to four encryption keys in these entry boxes Typically only one key is used This key may be entered into any entry box Transmit Using Keysel...

Page 36: ...ireless interface Serial Number The serial number of the unit Operational Status The current status of the PCX5000 Uptime The time since the last PCX5000 reset Last Status prior reboot The status of the PCX5000 prior to the last reboot Power Level Received The power of the downstream signal in dBmV Power Level Transmitted The power of the upstream signal in dBmV Received SNR The signal to noise ra...

Page 37: ...d security reporting and diagnostics for your home network High medium and low settings for firewall security Simplified specification of ports and protocols needed by applications such as mail ftp and http servers that you may host at home Reports Pages The reports pages are a set of screens that display a history of events concerning your home network Event Log a list of computers active on the ...

Page 38: ...ts all computers on your home network that have been recognized by the PCX5000 and are allowed to access the internet Pressing the Licenses button will list the number of licensed users authorized with the SofaWare Safe Home upgrade ...

Page 39: ...the IP addresses of the sites they are connected with ports used for the connection and the protocols WHOIS information dialog The Destination IP address on Active Connection is linked to WHOIS dialog You can confirm who owns the IP address which you accessed on this dialog This information is not provided by PCX5000 and is furnished without responsibility for accuracy ...

Page 40: ...ed except for ICMP echo s ping Medium All outbound traffic is allowed except for Windows file sharing NBT ports 137 138 139 and 445 All inbound traffic is blocked High Restrictions apply to outbound traffic allowing only Web traffic HTTP HTTPS Email IMAP POP3 SMTP FTP NNTP Telnet DNS IKE 2746 UDP and 256 TCP traffic out All inbound traffic is blocked Important Information When you turn on off the ...

Page 41: ...cify computers on your home network to serve as web ftp mail or other servers You need not know the port numbers needed for each service The remaining configuration pages operate in the same manner as the standard version of the PCX5000 software ...

Page 42: ...ot on the Virtual Servers list or block outbound communications for specific port ranges If you wish to permit incoming access from the Internet to your internal network for specific port ranges you must create a new Allow rule If you wish to block outgoing access from your internal network to the Internet for specific port ranges you must create a new Block rule ...

Page 43: ...rical lightning storm Q How do I share my Internet connection between several PCs A Simply connect your computers to the PCX5000 and set assign IP address automatically in each of the computer s local network settings The PCX5000 runs a DHCP server that will automatically assign unique IP addresses to all your computers and allow them to connect to the Internet at the same time Q Can I change the ...

Page 44: ...spection firewall protection The PCX5000 uses SofaWare technology based on Check Point Software Technologies enterprise strength firewall Running this advanced firewall enables the PCX5000 to Enforce a strict security policy on all inbound and outbound Internet traffic allowing into the network all authorized traffic and only that Support numerous common consumer applications and protocols Protect...

Page 45: ... will need to register a domain name with your provider to make it easy for external users to find your site otherwise they will need to use an IP address Q How is the configuration and management performed for the PCX5000 A The PCX5000 is managed locally from its Web based interface or centrally by the service provider Q What additional subscription services are available for my PCX5000 A Select ...

Page 46: ...shipped with bridge mode disabled Q What should I do if the PCX5000 configuration pages are not displayed properly A Follow these steps 1 Make sure you are using browser versions IE 5 0 or Netscape 4 5 or later 2 If you are using Internet Explorer click on Tools menu and then Internet Options In the General menu under Temporary Internet files click on the Settings button In the Settings menu click...

Page 47: ...data TEST Amber dark for initial self test of the PCX5000 OK or power off flashing for initial self test of the PCX5000 in progress or software down loading of the PCX5000 in progress on for self test failure of the PCX5000 USB Green dark for no USB link has been detected on for USB link and no activity flashing for user data going through USB Interface WLAN Green dark for no WLAN link has been de...

Page 48: ... to 31 set by MIB LLC 16 Filtering IP 32 Subnet Mask 192 168 100 xx 255 255 255 0 factory default Lease Address Range 192 168 100 2 to 192 168 100 127 factory default DHCP Server Reserved Addresses 192 168 100 128 to 192 168 100 253 factory default Gateway Address 192 168 100 254 factory default HTTP Web Server LAN Side Address 192 168 100 1 Frequency Cache 4 entries Frequency Search Channel Plan ...

Page 49: ...armful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this unit does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the re...

Page 50: ...d or NIC takes parallel data from the computer converts it to serial data puts it into a packet format and sends it over the 10 100 LAN cable F connector A type of coaxial connector labeled RF on the rear of the Toshiba PCX5000 that connects the modem to the cable system Firewall A program or a set of related programs located on a network gateway server protecting your private network resources fr...

Page 51: ...Subscriber A computer user in the home who accesses a data service using the Toshiba PCX5000 Subnet A network subdivision When subnetting is used the IP Internet Protocol address is divided into a subnet number and a host number Hosts and gateways identify the bits used for the network and subnet number using a subnet mask TCP IP communication stack Software in the subscriber computer that process...

Page 52: ... within thirty 30 days after discovering that the Product does not comply with its specifications Product proof of purchase may be required in order to validate warranty eligibility If the Product requires service you will be given a return authorization number and instructions for shipping the Product to TAIS or the location of the nearest TAIS Authorized Service Provider You must pre pay all tra...

Page 53: ... Transfer The Customer may permanently transfer all of the Customer s rights under this Agreement to any third party provided that the Customer retain no copies and the recipient agrees to the terms and conditions of this Agreement 5 Export The Customer agrees not to export license or otherwise transfer the Sof tware to any country where such transfer is prohibited by the United States Export Admi...

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