Issue 9 24.11.14
Basic Call Handling
Answer a call
Lift receiver or press Spkr key to answer call handsfree
Make a call
Lift receiver and dial 9 and telephone number or dial number without lifting receiver
for a handsfree call
Dial by name
Press “Mode” in the display, select the type of search (E.G. int. = internal directory)
then type the name using the dial pad. Press find to search for name, press “Call” to
call number in display or “Next/Prev” to search through other names.
Hold a call
Press fixed hold key once [This will put the call on system hold]
Press fixed hold key twice [This will put the call on exclusive hold – only retrieve from
your Phone]
Retrieve a held call
Press the green flashing line key
Transfer a call
To announce the call:- Press the key [Conference / transfer], dial the extn
number, announce call and replace receiver
To transfer without announcing:- Press the Mode key underneath TRNS in the display,
dial the extn number and replace receiver.
Retrieve a call
If you are announcing the call and there is no response from the extn, press the green
flashing line key, or press the scroll key underneath RTRN in the display
Transfer a caller to a mailbox
Whilst on a call, press the key, dial # 407 and mailbox number [extn number],
press # and hang up
Redial Last number
Press the [Redial] key this will redial the last number you have dialled [Int or
ext]
Further Telephone Features
Auto busy redial
Only available on digital ISDN lines – When you have dialled a busy external number
press the soft key underneath ABR in the display. The system will try the number for you
normally once a minute for a maximum of 15 times (Dependent upon your system
settings)
Cancel Auto busy redial
Dial #442
CTX IPT 1010/1020F-SD
Quick Guide
