Toshiba 4679 User Manual Download

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Point-of-Sale Receipt Printer for China

4679 Model GCS Printer User's Guide

G362-0604-00

Summary of Contents for 4679

Page 1: ...Point of Sale Receipt Printer for China 4679 Model GCS Printer User s Guide G362 0604 00 ...

Page 2: ...DOT PRINTER SP712 742 SERIES Hardware Manual ...

Page 3: ...C Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area...

Page 4: ... Roll Paper Guide 18 6 Control Panel and Other Functions 21 6 1 Control Panel 21 6 2 Basic Indicators 21 6 3 Errors 22 6 4 Adjustment Mode 24 7 Preventing and Clearing Paper Jams 30 7 1 Preventing Paper Jams 30 7 2 Removing Paper Jam 30 7 3 Releasing a Locked Cutter Auto Cutter Mode only 31 8 Peripheral Unit Drive Circuit 33 9 General Specifications 35 9 1 General Specifications 35 9 2 Power Suppl...

Page 5: ...ce Specifications 50 13 2 Ethernet Interface Specifications 50 13 3 Wireless LAN Interface Specifications 50 14 Memory Switch Settings 51 15 Release History 52 Please access the following URL http www star m jp eng dl dl02 htm for the latest revision of the manual ...

Page 6: ...ral equipment etc SP7 1 2 M D Color None Standard color off white GRY Gray Rewinder None Without rewinder Standard R With rewinder Interface D Serial interface RS 232C C Parallel interface U USB E Ethernet W Wireless LAN Paper feed M Friction paper feed method Mechanism 2 Reserved Printer type 1 Tear bar type 4 Auto cutter equipped type SP700 series printer ...

Page 7: ...ur printer configuration Fig 1 1 Unpacking If anything is missing contact the dealer where you bought the printer and ask them to supply the missing part Note that it is a good idea to keep the original box and all the packing materials just in case you need to pack the printer up again and send it somewhere at a later date Printer Switch blind Power cord Roll paper guide Ribbon cartridge Setup sh...

Page 8: ...nd free of dust P Make sure that the printer is connected to a reliable power outlet It should not be on the same electric circuit as copiers refrigerators or other appliances that cause power spikes P Make sure that the room where you are using the printer is not too humid P This device employs a DC motor and switches that have an electrical contact point Avoid using the device in environments wh...

Page 9: ...ipment but should be treated with a modicum of care in order to avoid malfunctions For example 1 Keep your printer in a comfortable environment Roughly speaking if you feel comfort able then the environment is suitable for your printer 2 Do not subject the printer to physical shocks or excessive vibration 3 Avoid over dusty environments Dust is the enemy of all precision mechanical devices 4 To cl...

Page 10: ...l Features one control switch and two indicators to indicate printer status Interface connector Connects the printer with host computer Power switch Turns printer power on and off Peripheral unit drive circuit connector Connects to peripheral units such as cash drawers etc Do not connect this to a telephone Power connector For connection of the power cord ...

Page 11: ... cable to a parallel port of your PC 4 1 2 RC 232 Interface Cable Connect the RC 232 interface cable to a RS 232 port of your PC 4 1 3 USB Interface Cable Connect the USB interface cable to a USB port of your PC 4 1 4 Ethernet Interface cable Connect the ethernet interface cable to a ethernet port of your PC ...

Page 12: ...o make sure the power cable plug is disconnected from the AC outlet 4 2 1 Parallel Interface Cable 1 Make sure the printer is turn off 2 Affix the ferrite core onto the cable as shown in the illustration 3 Pass the fastener through the ferrite core 4 Loop the fastener around the cable and lock it Use scissors to cut off any excess 5 Connect the interface cable to the connector on the rear panel of...

Page 13: ... the printer is turned off Also make sure the power cable plug is disconnected from the AC outlet 2 Connect the interface cable to the connector on the rear panel of the printer 3 Tighten the connector screws 4 2 3 USB Interface Cable Affix the ferrite core onto the USB cable as shown in the illustration below and make sure to pass the cable through the cable support as shown in the illustration ...

Page 14: ...nfeature Iftheprinteristurnedonwhen an Ethernet cable is not connected to it the POWER and ERROR lamps are simultaneously turned on and off at 2 second intervals to indicate the disconnection Be sure to connect the Ethernet cable from a PC or hub to the printer and then turn the printer on Ethernet Interface Board IFBD HE06 Ethernet Interface Board IFBD HE08 4 2 4 Connecting Ethernet Cable If a fe...

Page 15: ...Windows 7 1 Turn ON the power to your PC to start Windows 2 Insert the supplied CD ROM Drivers and Utilities into the CD ROM drive 3 Follow the instructions that appear on the screen 4 The dialog shown in the illustration indicates that the procedure has been completed Click Finish The dialog that appears on the screen varies with your system This completes the installation of the printer software...

Page 16: ...ur needs Important Make sure that the printer is turned off and unplugged from the AC outlet and that the computer is turned off before making connections 1 Connect the peripheral drive cable to the connector on the rear panel of the printer Important Do not connect a telephone line into the peripheral drive connector Failure to observe this may result in damage to the printer Also for safety purp...

Page 17: ...s voltage matches that of the AC outlet Also make sure the plug on the power cord matches the AC outlet 2 If the power cord is not attached to the printer plug the appropriate end into the AC inlet on the back of the printer 3 Plug the power cord into a properly grounded AC outlet Important If the voltage shown on the label on the of your printer does not match the voltage for your area contact yo...

Page 18: ...at you unplug the printer from the power outlet whenever you do not plan to use it for long periods Because of this you should locate the printer so that the power outlet it is plugged into is nearby and easy to access When an Switch blind is affixed to the printer above the power switch the ON OFF marks of the power switch may be hidden If this occurs remove the power cord from the outlet to turn...

Page 19: ...ated by mistake Ensuring that other people can not easily operate the power switch Install the switch blind as shown in the diagram below The power switch can be turned ON and OFF O by inserting a narrow instrument ball pen etc in the holes in the switch blind Important We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods Because of thi...

Page 20: ...ld you not put your hand in the paper outlet slot while printing is in progress never put your hand into the outlet even when printing is not in progress 3 Place the ribbon cartridge in the direction shown in the figure and press it down to load it If loading of the ribbon cartridge is not satisfactory press down the cartridge while rotating the ribbon feed knob in the direction of the arrow 4 Tur...

Page 21: ...per outlet slot Not only should you not put your hand in the paper outlet slot while printing is in progress never put your hand into the outlet even when printing is not in progress 2 While observing the direction of the roll set the paper roll into the hollow and pull on the leading edge of the paper toward you 3 Push down both sides of the printer cover to close Note Make sure that the printer ...

Page 22: ...o Cutter Model If the printer cover is closed after turning on the power the cutter operates automatically and the front end of the paper is cut Note When the paper end mark appears on the paper replace the roll paper before it runs out ...

Page 23: ... the attached roll paper guide in the groove in the printer The setting for memory switch 2 A and 2 B must be changed to change the print width For instructions on setting the memory switch please refer to the separate Specification Manual 69 5 mm width Roll paper guide 57 5 mm width Roll paper guide ...

Page 24: ...t produces smoke a strange odor or unu sual noise Immediately unplug the equipment and contact your dealer for advice P Never attempt to repair this product yourself Improper repair work can be dangerous P Never disassemble or modify this product Tampering with this product may result in injury fire or electric shock P Do not touch the cutter blade There is a cutter inside the paper outlet slot No...

Page 25: ...t connect wiring to the external drive connector if there is a chance it may carry peripheral voltage P Do not operate the cover open lever while pressing on the printer cover with your hand P Do not pull the cover open lever and open the printer cover when printing is in progress or when the auto cutter is operating P Do not pull out paper while the printer cover is closed P If liquids foreign ob...

Page 26: ...ED 1 POWER lamp Green LED 1POWER lamp Green LED Lights when the power is ON 2FEED button Press the FEED button to feed roll paper 3ERROR lamp Red LED Indicates various errors in combination with POWER lamp 6 2 Basic Indicators POWER lamp ERROR lamp Buzzer Power On Off On Off No Error On Off ...

Page 27: ... 13 sec 0 5 sec 7 Mechanical error other than cutter error On Flashes On 0 25 sec Off 0 25sec 2shortbeeps 0 13 sec 0 5 sec 8 Blackmarkdetec tion error On Flashes On 0 5 sec Off 0 5 sec 3shortbeeps 0 13 sec 0 13 sec 0 13 sec 9 Link disconnec tion detection Flashes at 2 sec ond intervals Flashes at 2 sec ond intervals 10 1 Automatically recovered by loading a new paper roll then closing the printer ...

Page 28: ...ENQ n command when in the ESC POS mode When the error occurs STAR Mode Non recoverable error ESC POS Mode Recoverable error 9 For paper jam errors Clear the jammed paper and change the paper roll if necessary For incorrect paper format errors Change the paper roll and use a paper roll with the correct black mark 10 Connect an Ethernet cable For details see section 3 2 5 Ethernet Interface Cable Et...

Page 29: ... down for 2 more seconds 4 The Black Mark Sensor Alignment Mode is entered by releasing the FEED switch after the buzzer sounds four times Refer to Section 6 4 4 Holding down for 2 more seconds 5 The Near End Sensor Adjustment Mode is entered by releasing the FEED switch after the buzzer sounds five times Refer to the separate Specifications Manual for details Holding down for 2 more seconds 6 The...

Page 30: ...e performed to print the Ver No and printer settings ASCII printing will be repeatedwhentheFEEDswitchisheldcontinuouslyattheendofASCII printing Theself printing mode will end automatically when the FEED button is released at the end of ASCII printing ...

Page 31: ...ollowing This is caused when mechanical parts of the printer get out of alignment This happens only rarely and you may never experience it at all throughout the life of the printer If you do have problems use the following procedure to correct it 1 Enter the Dot Alignment Adjust Mode according to the procedure described in Section 6 4 2 After entering the DotAlignmentAdjust Mode a printout of the ...

Page 32: ...hanged Then repeat step 3 Backward Press and hold the FEED switch for 2 to 4 seconds The buzzer will beep and the printer will print a pattern in which the forward is adjusted more leftward of the pres ently indicated pattern and the backward is adjusted more rightward Forward Press and hold the FEED switch for 4 seconds or longer The buzzer will beep beep and the printer will print a pattern in w...

Page 33: ...ode This function allows you to check if a control code sent to the printer by the program being used is correct or not The last line is not printed if its data is less than one full line However if the FEED switch is pressed the last line will be printed To turn off the mode it is necessary to turn off the printer completely ...

Page 34: ...aced on its side 3 Since it is adjusted by rotating the volume VR2 check the position of the volume Prepare a small slotted screwdriver that will fit in the hole 4 Set the roll paper not for black mark 5 Enter the black mark sensor adjustment mode according to the procedure described Section 6 4 6 Rotate the volume VR2 using micro screwdriver to adjust it to a position whereat both the ERROR red L...

Page 35: ...auto cutter to the home posi tion by following the instructions provided in Section 7 3 3 Remove the jammed paper CAUTION Take care not to damage the printer when removing the jammed paper 4 Position the roll paper straight and close the printer cover gently Note 1 Make sure that the paper is positioned straight If the printer cover is closed with the paper skewed a paper jam may result Note 2 Loc...

Page 36: ... after printing be sure not to touch it On an auto cutter model a paper cutter is located at the paper outlet slot Be careful not to touch the cutter blade 4 Open the front cover by holding the finger grips on both ends of the cover and lifting it up 5 Remove the two screws to remove the tear bar Front cover Screws Tear bar Caution Symbol This symbol is placed near the print head to indicate that ...

Page 37: ...tter is locked insert a Phillips screwdriver into the Phillips screw hole on the side of the cutter and turn it in the direction of the arrow shown below in order to return the cutter to its normal position 8 Reinstall the printer cover by tightening its screws 9 Reinstall the tear bar by tightening its screws Screws Printer cover ...

Page 38: ... cables which meet the following specifications Peripheral Drive Connector Drive circuit The recommended drive unit is shown below Drive Output 24V Max 1 0A TR1 TR2 Transistor 2SD1866 or equivalent R1 10k W R2 33k W Reference 2SD 1866 Circuit Configuration 1 6 Wire lead Modular plug MOLEX 90075 0007 AMP641337 or FCI B 66 4 Shield User side 6 1 1 2 3 4 5 6 F G D1 D2 TR1 TR2 TR3 R2 24V 7824 R1 5V R3...

Page 39: ...wires red black 3 Never use the external buzzer command if you connect a device such as a cash drawer other than an external buzzer It could damage the connected device and the printer circuit Refer to the separate Specifications Manual for details on commands 4 The status of the compulsion switch can be known from the status command Refer to the separate Specifications Manual for details 5 Minimu...

Page 40: ...default n 144 inch programmable by command Paper feed method Friction feed Paper feed speed Approx 141 mm sec Paper specifications Paper type Ordinary bond and carbonless copy paper Paper width 76 0 5 mm 3 0 inches 57 5 0 5 mm 2 25 inches 69 5 0 5 mm 2 75 inches Roll diameter 85mm 3 35 inches max Core 12 1 mm Inner dia 18 1 mm Outer dia Note Paper rolls with the end of the paper glued or taped to ...

Page 41: ... between 65 and 100 µm RH 90 80 60 40 20 10 0 10 20 30 40 50 Relative humidity Operating ambient range Ambient temperature Weight Approx 3 0 kg Tear bar model Approx 3 2 kg Auto cutter model Interface Parallel interface or RS 232C interface or USB Interface or Eth ernet Interface or Wireless LAN Interface Peripheral unit drive circuit 2 circuits 24V max 1A Ambient temperature humidity Operating te...

Page 42: ... 37 9 2 Power Supply Specifications Power Supply Input 100 to 240V AC 50 60Hz Consumption Current Conditions Excluding perpheral unit driving Operating Approx 36 W at ASCII printing Stand by Approx 10 W ...

Page 43: ... will become effective when the power switch is set to on again The following is the procedure for changing the settings on DIP switches 1 Make sure the printer is turned off 2 Remove the screw from the DIPswitch cover Then take off the DIPswitch cover as shown in the illustration below 3 Set the switches using a pointed tool such as a pen or flat blade screwdriver 4 Replace the DIP switch cover T...

Page 44: ...nvalid 1 7 Reserved 1 8 Print head model 3 18 pin wire 9 pin wire 1 The factory settings for enabling disabling the auto cutter are as follows Models without auto cutter Invalid Switch 1 2 on Models with auto cutter Valid Switch 1 2 off Note Do not enable the auto cutter for models without the auto cutter i e models with a tear bar A mechanical error will occur 2 USB interface model only 3 Do not ...

Page 45: ...erial interface board unit Then secure it with the screws 6 Turn on the printer and all components connected to it The factory settings of DIP switch are all on except for switches 7 and 8 DIP SW 2 Switch Function ON OFF 2 1 Baud Rate See table below 2 2 2 3 Data Length 8 bits 7 bits 2 4 Parity Check Disabled Enabled 2 5 Parity Odd Even 2 6 Handshake DTR DSR XON XOFF 2 7 Pin 6 DSR reset signal Val...

Page 46: ...ch for one to five seconds while running under normal operating mode The green and red LEDs will flash with a regular pattern After that push the switch once again in that state to turn OFF both of the red and green LEDs This will return the settings of the interface board to their default or ex factory settings After the interface board has been initialized the printer will automatically reboot i...

Page 47: ...itch are all off LED Display Green Lights when pockets are received Note This product contains a built in wireless device and can only be used in the following countries USA UK France Ireland Belgium Germany Austria Switzerland Italy Denmark Norway Sweden Portugal Spain Estonia Finland Greece Liechtenstein Luxem burg Netherlands Canada Slovakia Slovenia Czech Hungary Poland Latvia and Lithuania No...

Page 48: ...ll the ferrite core onto the peripheral drive cable to prevent radio interference Use the fer rite core only for the wireless LAN model in the EU 1 Install the ferrite core onto the peripheral drive cable as shown in the illustration 2 Pass the fastener through the holes in the ferrite core as shown in the illustration 3 Loop the fastener around the cable and then pull the end of the fastener tigh...

Page 49: ... 44 Connecting the peripheral drive cable Connect the peripheral drive cable to the connector on the printer Then connect the other end of the cable to the peripheral drive circuit Except for EU EU only ...

Page 50: ...ynchronous serial interface 2 Baud rate Selectable from 4800 9600 19200 38400 bps Refer to 10 DIP Switch Setting 3 Word length Start bit 1 bit Data bit 7 or 8 bits selectable Parity bit Odd even or none selectable Stop bit 1 bit length 4 Signal polarity RS 232 MARK Logic 1 3V to 15V SPACE Logic 0 3V to 15V A B C D b0 b1 b2 b3 b4 b5 b6 b7 SPACE 0 ...

Page 51: ...F communication mode status of this signal is not checked Dip switch 2 7 ON This is an externally reset signal A mark above 1 ms pulse width engages reset 7 SG Signal ground 8 19 N C Not connected 20 DTR OUT Indicates whether data receive from host is enabled or disabled DTR DSR Communication Mode Space when receive is enabled Printer status Memory switch 6 9 0 1 1 During the period from when the ...

Page 52: ...d Dip switch 2 8 ON This is an externally reset signal A space above 1 ms pulse width engages reset 11 3 Interface Connections Refer to the interface specifications of the host for details on connecting to its interface con nector The following illustration shows a typical connection configuration Printer side PC side 1 2 3 4 6 1 2 3 4 5 6 7 8 2 0 F G N D T X D R X D R T S D S R 2 0 7 S G N D D T ...

Page 53: ...1 Data1 4 In Data2 Data2 5 In Data3 Data3 6 In Data4 Data4 7 In Data5 Data5 8 In Data6 Data6 9 In Data7 Data7 10 Out nAck PtrClk 11 Out Busy PtrBusy Data3 7 12 Out PError AckDataReq Data2 6 13 Out Select Xflag Data1 5 14 In nAutoFd HostBusy 15 N C 16 GND GND 17 Flame GND Flame GND 18 Out Logic High Logic High 19 GND GND 20 GND GND 21 GND GND 22 GND GND 23 GND GND 24 GND GND 25 GND GND 26 GND GND 2...

Page 54: ...he nInit signal 31 pin Reset can be made from 31 pin nInit signal of the interface by memory switch setting Factory setting is reset In addition when reset has been enabled by 31 pin nInit signal it can be set to reset when the following conditions have been established memory switch set tings for 6 D and 6 E have been changed 36 pin nSelectIn 1284 active signal is low and 31 pin nInit signal is l...

Page 55: ...in modular Note Factory set login password for administrator One of the following protocols may be used for changing the settings on this product HTTP web TELNET or FTP To do so it is necessary to log in using an adminis trator account for the product Use the following administrator account information on HTTP web TELNET or FTP Administrator account name root required Password public required The ...

Page 56: ...memory switches see the separate Specification Manual The table below shows the factory settings for the memory switches Memory Switch Hexadecimal Code 0 0000 1 0000 2 0000 3 0000 4 0000 5 0000 6 0000 7 0000 8 0000 9 0000 WARNING Changing the memory switch settings can cause the printer to fail to operate correctly ...

Page 57: ... 52 15 Release History Rev No Date Month Day Year Contents Rev 1 0 08 30 2009 New Release Rev 1 1 07 30 2010 Page 9 Added the description about the Ethernet interface board IFBD HE08 Rev 1 2 09 29 2011 ...

Page 58: ...URL http www starmicronics com support ...

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