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Siemens Healthcare Diagnostics 

 

 

 

Urgent Field Safety Notice

10813924, Rev. A

November 2012

ADVIA Centaur

®

 

ADVIA Centaur

®

 XP 

System Misinterprets Wash 1 Fluid Signals 

Our records indicate that you have received the ADVIA Centaur

®

 or ADVIA Centaur XP system 

(catalog number: 078-A001-xx ADVIA Centaur system, 078-A002R02 ADVIA Centaur 
refurbished , 078-A011-03 ADVIA Centaur XP system, 078-A011R03 ADVIA Centaur XP 
refurbished). 

Reason for Voluntary Correction 

Siemens Healthcare Diagnostics is conducting a voluntary field correction for the  
ADVIA Centaur and ADVIA Centaur XP system.   

Through investigation of customer complaints, Siemens Healthcare Diagnostics has confirmed 
occurrences of the system either: 

 

Failing to detect that the Wash 1 bottle and reservoir is empty, or  

 

Incorrectly indicating that the Wash 1 bottle and reservoir is empty when it is actually full.  

If the system fails to detect an empty Wash 1 bottle and reservoir it can continue to process 
samples and produce erroneous but believable results which are falsely high or low (depending 
if the assay architecture is direct or indirect). This issue potentially affects only those assays that 
use Wash 1 (Table 1).  

Table 1.  Assays Potentially Affected 

Assay Type 

Assay 

Auto-immune ANA 

Bone VitD 

Cardiovascular 

BNP, DDimer,  TnIUltra 

Torch and Special ID 

RUBG2, RubM, ToxG, ToxM 

Reproductive Endocrinology  

DHEAS, eE2, SHBG 

Infectious Disease 

aHAVM, aHAVT/HAVT, aHBcM, aHBcT/HBcT, aHBe, aHBs, aHBs, aHBs2, 
aHCV, CHIV, CMVG, Conf, EHIV, HBeAg, HBs, HIV, PCT, SYPH 

Immunosuppressant CsA 

Liver Fibrosis 

HA,  PIINP, TIMP1 

Tumor Markers / Oncology 

CA153, CA19-9, CA199A, FreePSA 

                                                         511 Benedict Ave.                 
                                                         Tarrytown, NY 10591                          www.siemens.com/diagnostics

 

Page 1 of 5

Siemens Healthcare Diagnostics    All rights reserved. 

10813924, Rev. A

GPF-003 -11 V1.0 Effective: September 21, 2012 
Related Procedure:  GP-003 DX- Field Correction Action 

Summary of Contents for ADVIA Centaur

Page 1: ...eservoir is empty when it is actually full If the system fails to detect an empty Wash 1 bottle and reservoir it can continue to process samples and produce erroneous but believable results which are falsely high or low depending if the assay architecture is direct or indirect This issue potentially affects only those assays that use Wash 1 Table 1 Table 1 Assays Potentially Affected Assay Type As...

Page 2: ...age indicating that fluid is depleted and the system is going to stop sampling This case has no affect on results Actions to be Taken by the Customer Please use the actions below to address the following issues 1 The system fails to detect that the Wash 1 bottle and reservoir are empty and continues to process samples 2 The system stops processing samples even though there is sufficient Wash 1 pre...

Page 3: ...nterconnect PCB is malfunctioning or if there is another system problem Please call your local support representative to report the problem after attempting to clear the status or error message Clearing a Yellow Supplies Status Button a Lift the lid of the Wash 1 bottle b Close the lid of the Wash 1 bottle The system displays Did you refill the Wash 1 Bottle c Select Yes d Prime the Wash 1 fluid b...

Page 4: ...e who may have received this product We apologize for the inconvenience this situation has caused If you have any questions please contact your Siemens Technical Solutions Center or your local Siemens technical support representative ADVIA Centaur is a trademark of Siemens Healthcare Diagnostics Urgent Field Safety Notice 10813924 Rev A November 2012 Page 4 of 5 GPF 003 11 V1 0 Effective September...

Page 5: ... of the enclosed Siemens Healthcare Diagnostics Urgent Field Safety Notice dated November 2012 regarding System Misinterprets Wash 1 Fluid Signals 10813924 Please read each question and indicate the appropriate answer Fax this completed form to Siemens Healthcare Diagnostics at the fax number indicated at the bottom of this page I have read and understood the Urgent Field Safety Notice instruction...

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