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Quick Setup Guide

 -  The colour and the appearance may differ depending on the product, and the specifications 

are subject to change without prior notice to improve the performance.

 -  Download the user manual from the website for further details. 

http://www.samsung.com/displaysolutions

UD55E-P UD55E-S

BN68-07328J-00

Reverse Side

IR

 OUT

CONTROL IN

DP IN

HDMI IN 1

HDMI IN 2

DVI IN

(MAGIC INFO)

AV / 

COMPONENT

AUDIO

OUT

IN

RS232C OUT

RS232C OUT

RS232C OUT

RS232C OUT

RS232C IN

RS232C OUT

RGB IN

RJ45

USB

DP OUT

(LOOPOUT)

Connects to MDC using an RS232C cable.

 -  For details on how to use the MDC programme, refer to Help after 

installing the programme. 
The MDC programme is available on the website.

2  

Receives the remote control signal via the external sensor board and 
outputs the signal via LOOP OUT.

3  

Supplies power to the external sensor board or receives the light sensor signal.

4  

Connects to a PC using a DP cable.

Connects to a source device using an HDMI cable.

6  

Connects to another product using a DP cable. 
-  To use old and new models together, first contact the dealer the 

product was purchased from to check if they are compatible.

7  

DVI IN: Connects to a source device using a DVI cable or HDMI-DVI cable.

 MAGIC INFO: Use the (dedicated) DP-DVI cable when connecting a 
network box (sold separately).

Connects to a source device using a D-SUB cable.

Connects to a source device using the AV/Component adapter.

Connects to the audio of a source device.

Receives sound from a PC via an audio cable.

Connects to MDC using a LAN cable.

Connect to a USB memory device.

Issues

Solutions

The screen keeps 
switching on and off.

Check the cable connection between the 
product and PC, and ensure the connection is 
secure.

No Signal

 is displayed 

on the screen.

Check that the product is connected correctly 
with a cable.
Check that the device connected to the 
product is powered on.

Not Optimum Mode

 is 

displayed.

This message is displayed when a signal 
from the graphics card exceeds the product’s 
maximum resolution and frequency.
Refer to the Standard Signal Mode Table and 
set the maximum resolution and frequency 
according to the product specifications.

The images on the 
screen look distorted.

Check the cable connection to the product.

The screen is not clear. 
The screen is blurry.

Adjust 

Coarse

 and 

Fine

Remove any accessories (video extension 
cable, etc) and try again.
Set the resolution and frequency to the 
recommended level.

The screen appears 
unstable and shaky.

Check that the resolution and frequency of the 
PC and graphics card are set within a range 
compatible with the product. Then, change the 
screen settings if required by referring to the 
Additional Information on the product menu 
and the Standard Signal Mode Table.

There are shadows or 
ghost images left on the 
screen.

Issues

Solutions

The screen is too bright. 
The screen is too dark.

Adjust 

Brightness

 and 

Contrast

.

Screen colour is 
inconsistent.

Go to 

Picture

 and adjust the 

Colour Space

 

settings.

White does not really 
look white.

Go to 

Picture

 and adjust the 

White Balance

 

settings.

There is no sound.

Check the connection of the audio cable or 
adjust the volume.

Check the volume.

The volume is too low.

Adjust the volume. 

If the volume is still low after turning it up to 
the maximum level, adjust the volume on 
your PC sound card or software programme.

The remote control does 
not work.

Make sure that the batteries are correctly in 
place (+/-).

Check if the batteries are flat. 

Check for power failure. 

Make sure that the power cord is connected.

Check for any special lighting or neon signs 
switched on in the vicinity.

Troubleshooting Guide

Checking the Components

External sensor KIT

POWER

1

2

3

4

5

1  

Remote Control Sensor 
Aim the remote control towards this spot on the LCD Display.

2  

Light sensor 
Automatically detects the intensity of ambient light around a 
selected display and adjusts the screen brightness.

3  

 

Power indicator 
 The power indicator will turn off when the product is turned on. It 
will blink in power-saving mode.

4  

 POWER  button 
Use this button for turning the LCD Display on and off.

5  

 SOURCE  button 
Switches from PC mode to Video mode. 
Selects the input source that an external device is connected to.

Contact the vendor where you purchased the product if any 
components are missing.

Quick Setup Guide

Warranty card 

(Not available in some 

locations)

Regulatory guide

+

+

-

-

 

MagicInfo Software 

DVD

Power cord

Batteries 

(Not available in some 

locations)

Remote Control

DP cable

AV/Component 

adapter

AUDIO adapter

Holder-Ring (4EA) / 

Screw (4EA)

The terms HDMI and HDMI High-Definition Multimedia Interface, and the 
HDMI Logo are trademarks or registered trademarks of HDMI Licensing 
LLC in the United States and other countries.

[UD55E-P_S-India-QSG]BN68-07328J-00.indd   1

2015-06-30     10:34:29

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