Samsung OFFICESERV 500 Series User Manual Download

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Every effort has been made to eliminate errors and ambiguities in the information contained in this booklet. Any ques-
tions concerning information presented here should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA. SAM-
SUNG TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising from erroneous interpretation or
use of information presented in this manual.

Office

Serv

TM

500

General Description

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Summary of Contents for OFFICESERV 500 Series

Page 1: ...Any ques tions concerning information presented here should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA SAM SUNG TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising from er...

Page 2: ...e to make changes in design or components of equipment as engineering and manufacturing may warrant Copyright 2006 Samsung Telecommunications America All rights reserved No part of this manual may be...

Page 3: ...CARDS 2 1 2 2 2 PROCESSOR CARD DAUGHTER BOARDS 2 4 2 2 3 SMARTMEDIA CARDS 2 5 2 2 4 INPUT OUTPUT MODEM IOM BOARD 2 5 2 2 5 MODEM DAUGHTER BOARD 2 5 2 3 INTERFACE CARDS 2 5 2 3 1 TRUNK CARDS 2 5 2 3 2...

Page 4: ...ISTICS 4 47 4 8 UCD AGENT STATISTICS 4 49 4 9 SAMPLE TRAFFIC REPORT 4 50 4 10 TRAFFIC REPORT OVERVIEW 4 51 5 GENERAL USER INFORMATION 5 1 RADIO FREQUENCY INTERFERENCE 5 1 5 2 FCC REQUIREMENTS 5 1 5 3...

Page 5: ...et DS 5007S Keyset DS 5014D Keyset Door Phone System Programming Remote Programming Computer Telephony Integration Integrated Voice Mail Auto Attendant Telephone Lines Loop Start with Caller ID E M Ti...

Page 6: ...ture keys Expanding the OfficeServ 500 system is both economical and easy Begin with a single cabinet configured as a basic Key Service Unit and then add up to two more cabinets as your business grows...

Page 7: ...cabinet and therefore does not deplete the number of universal card slots Note The first power supply slot in each cabinet must be occupied by a PSU B to supply sufficient power to all 10 slots 9 uni...

Page 8: ...Limited by IP Address Table MMC 820 Media Gateway Ports 240 Required to connect an IP phone to a TDM device including paging and background music and ports used for net working or trunking Conferenci...

Page 9: ...Slot 7 Slot 8 Slot 9 SCP2 MCP2 LCP2 POWER BATTERY SIO1 SIO2 SIO3 SIO4 LAN 1 5 BAYFACE LAYOUT SINGLE CABINET SYSTEM q q w e r t u u u u u u u u q Power Supply Slots 2 w A C Power Switch e Battery Backu...

Page 10: ...ATTERY SIO1 SIO2 SIO3 SIO4 LAN PSU B PSU B PSU60 Cabinet 2 Slot 1 Cabinet 2 Slot 2 Cabinet 2 Slot 3 Cabinet 2 Slot 4 Cabinet 2 Slot 5 Cabinet 2 Slot 6 Cabinet 2 Slot 7 Cabinet 2 Slot 8 Cabinet 2 Slot...

Page 11: ...ering plan is flexible and may be changed to suit customer requirements The installing technician customizes this default data to meet the end user s requirements The system can be programmed from any...

Page 12: ......

Page 13: ...ccupied by either a PSU 60 or a PSU B Do not install a PSU 40 in any PSU slot 2 2 COMMON CONTROL CARDS 2 2 1 PROCESSOR CARDS The OfficeServ 500 requires a processor card or cards in order to operate I...

Page 14: ...s The first daughter board posi tion SCP2 D1 can support one of three types of daughter board a Multi Frequency Module MFM a Switch Conference Module SCM or an R2 CID Module RCM2 The second daughter b...

Page 15: ...ter board a Multi Frequency Module MFM or an R2 CID Module RCM The second daughter board position LCP2 D2 can support the MFM the RCM or the MISC The third daughter board position LCP2 D3 can support...

Page 16: ...cards The main purpose of the MFM daughter board is to provide DSPs for DTMF and tone detection The receivers are also used for DID trunks E M trunks DISA DNIS and ANI Twelve 12 DSPs for DTMF and tone...

Page 17: ...RD The Input Output Modem board installs in the first cabinet and provides access to the two serial I O ports on the Main Control Processor MCP2 card Ports 1 and 4 are not used on a Release 2 system T...

Page 18: ...eServ 500 and OfficeServ 100 systems over IP networks Note There is a maximum of 5 MGI cards per cabinet 15 per system All 5 can be MGI2 or a combination of MGI2 and MGI3 cards as long as there is no...

Page 19: ...The 16SLI does not contain any over voltage protection and is not qualified as OPX It also does not contain DTMF receivers but shares system DSP resources It can be inserted in any universal card slo...

Page 20: ...self contained system is connected directly to the system data bus and communicates with the system processor This design means that installation time is minimized operation is streamlined and many fe...

Page 21: ...ey 14 programmable keys with tri colored lights Five fixed function keys Terminal Status Indicator Built in speakerphone Optional Full Duplex Speakerphone Module Eight selectable ring tones UP DOWN bu...

Page 22: ...DS KDBF This is a daughter board that can be installed only in the DS 5021D or DS 5014D keysets The standard speaker phone mode of operation for a DS 5000 keyset is half duplex This means that you can...

Page 23: ...i colored lights Four fixed function keys Terminal Status Indicator Built in speakerphone Eight selectable ring tones UP DOWN buttons for digital control of speaker handset and ringer volumes Desk or...

Page 24: ...it can use the second B channel Each port on this card is intended for connection to one telephone Connecting multiple telephones to a port may result in incorrect operation or damage to the card Not...

Page 25: ...pe applications These microphones require an EXTMIC key programmed on the keyset to activate or deactivate them Note Only one KDB can be installed on a keyset DOOR PHONE INTERFACE MODULE DPIM DOOR PHO...

Page 26: ...a scroll key Built in speakerphone 7 programmable keys with tri colored LEDs Five fixed function keys UP DOWN buttons for digital control of speaker handset and ringer volumes Eight selectable ring to...

Page 27: ...ghts of SMT R2000 Features Two radios WLAN access point Radio 1 5GHz IEEE 802 11a 54 Mbps and Radio 2 2 4 GHz IEEE 802 11b g 54 Mbps 8 voice calls per AP Wireless data stations or handsets associated...

Page 28: ...aiting Voice mail indication Hot key for voice mail access System hold Call transfer Call forward Call mute Call pick up Do not disturb Dynamic soft keys Hard keys for TRANSFER HOLD and CONFERENCE Red...

Page 29: ...he PSU60 will support 56 stations SEPUs when used in this slot 3 1a ELECTRICAL SPECIFICATIONS PSU 60 AC INPUT 120 88 132 VAC 48 63 Hz 220 180 260 VAC 48 63 Hz POWER CONSUMPTION MAX 120 WATTS MAX PER P...

Page 30: ...D 4 10 5 8 25 2 340 lb ITP 5112L 4 10 5 8 5 2 570 lb iDCS 14B Strip 5 1 625 8 5 5 lb iDCS 64B AOM 4 5 25 9 1 1 lb DS 5021D DS 5014D 4 10 5 8 25 2 340 lb DS 5007S ITP 5107S 4 9 25 8 25 1 9 lb DS 64B AO...

Page 31: ...0 05 sec off ERROR TONE 480 620 Hz 0 05 sec of tone 1 0 05 sec of tone 2 Intercom Dial Tone A steady tone that indicates you can begin dialing Ringback Tone Indicates the station you dialed is ringin...

Page 32: ...S RLS DND RED 112 IPM for 500 ms 500 ms ANS RLS HANDSET MODE RED STEADY TRSF FORWARD ALL RED STEADY Transfer Conference Tone Indicates your call is being held and you can dial another party Confirmati...

Page 33: ...onfiguration cannot charge batteries of this capacity 3 7b RESERVE POWER DURATION ESTIMATES in hours No of PSUs BATTERY CAPACITY IN AH 40 80 120 160 200 240 1 15 x x x x x 2 7 5 15 x x x x 3 5 3 7 5 1...

Page 34: ...AA Translation Tables 12 12 AA Translation Entries 100 x 12 100 x 12 CID Review Buffers 2000 2000 Samsung OfficeServ 500 Table Size Comparison M VERSION L VERSION CID Abandon Lists 100 100 CID Name T...

Page 35: ...nswer Busy No Answer Forward DND Follow Me External To Voice Mail Preset Destination Preset Forward Busy Call Hold Exclusive System Remote Call Park and Page Call Pickup Directed Groups Established Ca...

Page 36: ...eview Remote Programming PC Ring Modes Time Based Routing Plans Automatic Manual Holiday Schedule Temporary Override Ring Over Page Secretary Pooling Single Line Connections Speed Dial Numbers Station...

Page 37: ...case account codes are not required to make outgoing calls but may be used if desired This is also the method used to assign an account code to incoming calls These account codes can contain the digit...

Page 38: ...to the user Alternatively System programming can define an external music source to be played when the Appointment Reminder is answered AUTHORIZATION CODES Authorization codes are used to give permis...

Page 39: ...ources are installed Each user may adjust this level by the use of a volume control program at the selected keyset BRANCH GROUP This feature allows stations included in a branch group to answer a ring...

Page 40: ...and out of a UCD group This allows an agent to move from location to location and retain their productivity records There are a total of 300 PIN numbers available in the system Agent Login Logout At...

Page 41: ...provides over a dozen different historical reports to provide detailed statistics on call volume and call times as well as agent activity Also included is a detailed Abandoned Call list to define eac...

Page 42: ...PRI type circuits as described below BRI On BRI circuits the OfficeServ 500 only supports Number delivery and like ANI a name can be attached to the telephone number of frequent callers via the CID AN...

Page 43: ...who was called After investigating you may barge in on the conversation discon nect the call or hang up Abandon Call List The system has a system wide abandon call list that stores Caller ID informat...

Page 44: ...usly provided the destinations have already been entered in the usual manner Forward DND This feature works with the Do Not Disturb feature This allows calls directed to a station in Do Not Disturb or...

Page 45: ...station by dialing a code plus that station s extension number or by pressing the feature button and then dialing the extension There is a system option to allow a DSS key to perform a pickup function...

Page 46: ...uding the command for hook flash FLASH can be stored under one touch buttons Toll restriction pro gramming can ignore PBX or CENTREX access codes so that toll calls can be controlled when using these...

Page 47: ...r can support up to 20 OfficeServ Operators Consoles simultaneously OfficeServ Softphone Samsung OfficeServ Softphone is a software based application that turns your computer into a full featured Sams...

Page 48: ...done either on site or remotely A complete database or specific data blocks may be obtained DAYLIGHT SAVING TIME AUTOMATIC The system has a table that can be programmed with the daylight savings chan...

Page 49: ...NK SELECTION Each station can be allowed access to or denied access from a trunk or trunk group by access code when LCR is activated When restricted the station user must use a trunk key or a route ke...

Page 50: ...able See DID Translated E M tie line calls have Ring Plan routing capabilities EXECUTIVE BARGE IN OVERRIDE The feature allows specially programmed stations with a barge in key to override the automati...

Page 51: ...n ter minate on the T1 circuit on the iDCS TEPRI TEPRIa GROUP BUSY SETTING This feature provides a busy signal to intercom callers that ring to a station group when all logged in stations are busy The...

Page 52: ...n high speed call setup and disconnect are among the benefits of ISDN calling The 23 D configuration of ISDN allows call information to be delivered via the data channel the D of 23B D thus leaving th...

Page 53: ...r a user makes a Meet Me Page the user may remain off hook to allow the paged party to meet the user for a private conversation MEMORY PROTECTION In the event that power is lost to the system all cust...

Page 54: ...ation music on hold DID MOH and UCD MOH Each UCD group can have a designated music source to be played while a caller is in queue Each entry in the DID translation table can have a designated music so...

Page 55: ...t be muted Call Offer Call Waiting Camp On This feature operates in the same manner as in a non networked switch When a called station is busy the caller can press a camp on key and appear as a ringin...

Page 56: ...the Network Calls to a station group in one Node may overflow after a program mable time to another station group in another Node Intercom Calling Discrete Dialing Plan Station to station and station...

Page 57: ...an be a station or station group located in that system OVERRIDE CODES This feature allows users to make emergency outside calls from a station that has a forced code such as Account code or authoriza...

Page 58: ...ogram mable timers Calls recalling to buttons with tri colored LEDs will flash amber RECALL TO OPERATOR This function will allow the call to recall the operator instead of to the transferring station...

Page 59: ...able secretary assigned to that executive If the sec retary must communicate with the executive while he she is in DND pressing the corresponding executive button on the secretary s keyset results in...

Page 60: ...f the system The SMDR format contains many options that allow it to be customized for a company s individual needs Options to print include incoming calls outgoing calls in and out of group status cha...

Page 61: ...strictions and Class H stations cannot make outside calls Any outside line may be programmed to follow station toll restriction or follow the toll restriction class assigned to it Each station and tru...

Page 62: ...OfficeServ 500 system uses DTMF tones inband signalling to communicate with any compatible voice mail system Stations can call forward to a voice mail system When answered the system will send DTMF to...

Page 63: ...determines the compression method for each call setup There is also a certain amount of frame packet overhead in each compression channel 64K of bandwidth can support 6 7 calls simultaneously This ca...

Page 64: ...ne Station Lock Terminal Status Indicator Tri Colored Lights Volume Settings Wall Mountable Keysets 4 2 STATION FEATURES DESCRIPTIONS ADD ON MODULES iDCS 14 BUTTON AOM The 14B AOM attaches to the righ...

Page 65: ...e allowed at one time including busy station and busy trunk BUSY STATION INDICATIONS BLF DSS BLF keys may be assigned to any keyset or add on module These buttons will be off when the station is idle...

Page 66: ...tation or pickup group The OfficeServ 500 has 99 programmable pickup groups DIRECT STATION SELECTION DSS Programmable keys can be assigned as DSS keys and associated with extension numbers Users press...

Page 67: ...trunk LINE SKIPPING When the user is talking on an outside line and the automatic hold feature is turned off he she may press an idle line key and skip to that line without causing the previous call...

Page 68: ...ls to a station when the user is on an outside line and does not want to be disturbed for the duration of the call Upon completion of the call DND is canceled and the station is returned to normal ser...

Page 69: ...ain This operation can be manually repeated for a limited number of attempts as defined by system programming available to keyset users only MEMO REDIAL When you are calling directory assistance you c...

Page 70: ...ibility of your keysets status than the indi vidual key LEDs The terminal status indicator provides the following indications Busy Off Hook Steady Red Intercom Ring Flashing Red Outside Call Ring Flas...

Page 71: ...IDENTIFICATION When a call is made to a station group the display shows CALL FOR GROUP and the user s group number These calls can be answered with a different greeting than calls to the user s extens...

Page 72: ...ls that were answered and calls that rang the user s station but that were not answered When reviewing this list the user can press one button to dial the person back The system must be using LCR to d...

Page 73: ...an outside call is made digits are displayed as the user dials them If the display indicates an incorrect number was dialed the user can quickly hang up before billing begins ENHANCED STATION PROGRAMM...

Page 74: ...continuing to talk and listen to your outside party The other station can view this message and take the appropriate action or respond back with another text message Up to 100 display station users c...

Page 75: ...station is receiving an off hook voice announcement from station 203 This station is on a conference call with John extension 203 Assume other parties will hear your conversation This station is on a...

Page 76: ...r examine further NND information This display shows the information on the abandoned call list This call came in on May 25 at 9 41 on line 702 The user can CLEAR the entry DIAL the caller back or exa...

Page 77: ...lls today There are six members in the group Four of the members are currently logged in 202 Sondra STATUS OUT longest wait time is 02 24 The longest call on hold waiting to be answered was for two mi...

Page 78: ...IN 1 219 726 03 21 13 56 11 00 05 38 T 1 296 725 03 21 13 54 40 00 07 06 O 3055922900217 1 219 717 03 21 14 03 57 00 00 15 O 19544530000 1234567890 Call Type Flag Definitions 0 Outgoing Call DE DISA...

Page 79: ...3055556420 PIZZA DELIVERY 1 235 03 21 13 57 50 DND OFF 1 279 6398 701 03 21 13 57 32 13 25 O 3056401066 1 219 03 21 14 00 45 GROUP IN 1 219 726 03 21 13 56 11 00 05 38 T 13055922900 SAMSUNG TELECOM 1...

Page 80: ...NG ANSWERED CALL TIME TIME 01 210 JOHN 0002 01 55 00 05 02 211 SAM 0001 02 18 00 06 03 208 MIKE 0003 01 22 00 04 04 207 PETER 0001 03 16 00 05 UCD GROUP 515 SUPPORT FROM MON 03 Jan 08 30 TO SUN 02 Jan...

Page 81: ...ogged out although the condition of the group is now all agents busy the check has been made and the agent busy statistic does not increment Also if a call comes into a group with all agents busy and...

Page 82: ...ns when a caller starts to hear the first UCD message b Queue time ends when a caller is either Answered by an agent System gets disconnected from C O or Caller is transferred to final destination LON...

Page 83: ...D The total number of calls answered by the agent This does not include ring no answer to an agent station If this total number is less than the calls received by the group it is possible that calls w...

Page 84: ...USED 35 EXTERNAL PAGE USED 79 ALL PAGE USED 231 TRUNK GROUPS GROUP OUTGOING BUSY 9 1245 18 800 521 3 801 20 3 802 0 0 INDIVIDUAL TRUNKS TRUNK TRUNK NAME ATTA ANSD NOT ANSD OUTGOING BUSY 701 LOCAL 1 0...

Page 85: ...se are the same calls that would be flagged as abandoned in SMDR 5 OUTGOING TRUNK CALLS These are all outgoing trunk calls that were originated by any station or through the DISA feature Outgoing trun...

Page 86: ...it C INDIVIDUAL TRUNKS 1TRUNK 2TRUNK NAME 3ATTA 4ANSD 5NOT ANSD 6OUTGOING 7BUSY 701 0000 0000 0000 0000 0000 702 0000 0000 0000 0000 0000 703 0000 0000 0000 0000 0000 704 0000 0000 0000 0000 0000 705...

Page 87: ...in the system to the specific group number 6 ANSD This is a count of how many times an intercom call was answered by any group member of that spe cific group E INDIVIDUAL STATIONS 1 11 OUTSIDE CALL IN...

Page 88: ...sferred to another trunk tie line This is called a trunk to trunk transfer This field gets pegged every time the station completes a trunk to trunk transfer 10 PICKUP This is a count of the outside ca...

Page 89: ...AUTHORIZED MODIFICATIONS Any changes or modifications performed on this equipment that are not expressly approved in writing by SAM SUNG TELECOMMUNICATIONS AMERICA could cause noncompliance with the F...

Page 90: ...company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary CHANGES TO TELEPHONE COMPANY EQUIPMENT OR FA...

Page 91: ...ested to comply with safety standards in the United States as listed below This system is listed with Underwriters Laboratories LISTED C US 51Y7 E149091 I T E 5 5 MUSIC ON HOLD WARNING IMPORTANT NOTIC...

Page 92: ......

Page 93: ...via this same link Station status can be changed via these PMS and POS PC terminals Message lights can be activated Do Not Disturb can be set etc across the PMS link The system s design makes it opera...

Page 94: ...Answered Cancelled With Auto Attendant Announcement BI DIRECTIONAL PMS The OfficeServ 500 offers a bi directional PMS link This link allows for the integration of a PC with a PMS soft ware package ins...

Page 95: ...es This feature offers 64 Button Module support Meaning that the associated DSS key assigned to a 64 Button Module can be used to enter the room number that the deposit is being posted to DSS KEY USE...

Page 96: ...Code table The staff ID code will be verified from the table and if an incorrect code is entered an error tone will be returned and the station will return to idle The room number will also be verifie...

Page 97: ...tail all wake up call information related to a specific room since check in The printout includes the time a wake up call was set the requested wake up time the time the call was answered unan swered...

Page 98: ...o methods to update the status of each guest or meeting room Automatic The hotel manager informs the system technician of the preprogrammed time he wants all rooms to auto matically change from Occupi...

Page 99: ...ests that do not use a credit card These guests will need to make a cash deposit for their phone calls When the credit warning threshold has been reached the guest will receive two beeps in their ear...

Page 100: ...pts and a programmable time interval between attempts WITH AUTO ATTENDANT ANNOUNCEMENT The system can be programmed to play one of the 64 auto mated attendant messages when a guest answers a wake up c...

Page 101: ...2 ROOM STATUS PRINTOUTS AVAILABLE OCCUPIED NEEDS CLEANING NEEDS MAINTENANCE HOLD ALL 6 3 3 TRANSACTION RECORD OUTPUT SAMPLE 6 3 4 INDIVIDUAL GUEST PHONE BILL 6 3 5 ALL GUEST PHONE BILL SMDR 6 3 6 INDI...

Page 102: ...ails column Staff code of employee performing function Duration of phone calls Time wake up call was set for Room and or phone deposits Total room charges Automatically increments the daily room charg...

Page 103: ...14 55 05 STATE TAX 30 210 01 27 14 55 TEL 18008764782 00 02 03 25 210 01 27 14 58 01 PH Deposit 1234 2 50 210 01 27 14 58 TEL 3055922900 00 02 18 1 25 210 01 27 15 01 92 W UP CANCL 000 00 210 01 27 15...

Page 104: ...is updated by either the administrator access automatic room update or maid codes By default the printout will print a header followed by 50 lines per page Printout size is adjustable through program...

Page 105: ...LE 215 AVAILABLE 217 AVAILABLE 219 AVAILABLE 220 AVAILABLE 221 AVAILABLE 223 AVAILABLE 225 AVAILABLE 226 AVAILABLE 227 AVAILABLE 228 AVAILABLE 301 AVAILABLE 302 AVAILABLE 303 AVAILABLE 304 AVAILABLE 3...

Page 106: ...updated by either the administrator access automatic room update or maid codes By default the printout will print a header followed by 50 lines per page Printout size is adjustable through programmin...

Page 107: ...M STATUS 211 OCCUPIED 212 OCCUPIED 214 OCCUPIED 216 NEED MAINTENANCE 218 OCCUPIED 222 OCCUPIED 224 OCCUPIED 305 OCCUPIED 308 NEEDS CLEANING 309 HOLD 310 NEEDS MAINTENANCE 401 NEEDS CLEANING 402 NEED M...

Page 108: ...updated by either the administrator access automatic room update or maid codes By default the printout will print a header followed by 50 lines per page Printout size is adjustable through programmin...

Page 109: ...11 NEEDS CLEANING 212 NEEDS CLEANING 214 NEEDS CLEANING 215 NEEDS CLEANING 218 NEEDS CLEANING 220 NEEDS CLEANING 222 NEEDS CLEANING 224 NEEDS CLEANING 303 NEEDS CLEANING 305 NEEDS CLEANING 310 NEEDS C...

Page 110: ...updated by either the administrator access automatic room update or maid codes By default the printout will print a header followed by 50 lines per page Printout size is adjustable through programmin...

Page 111: ...ROOM STATUS PRINTOUT NEED MAINTENANCE 14 01 11 02 ROOM STATUS ROOM STATUS ROOM STATUS 216 NEED MAINTENANCE 308 NEED MAINTENANCE 402 NEED MAINTENANCE Sunshine Suites 6 19...

Page 112: ...updated by either the administrator access automatic room update or maid codes By default the printout will print a header followed by 50 lines per page Printout size is adjustable through programmin...

Page 113: ...ROOM STATUS PRINTOUT HOLD 11 58 12 02 ROOM STATUS ROOM STATUS ROOM STATUS 212 HOLD 214 HOLD 309 HOLD 401 HOLD Sunshine Suites 6 21...

Page 114: ...updated by either the administrator access automatic room update or maid codes By default the printout will print a header followed by 50 lines per page Printout size is adjustable through programmin...

Page 115: ...NEEDS CLEANING 221 AVAILABLE 222 NEEDS CLEANING 223 AVAILABLE 224 NEEDS CLEANING 225 AVAILABLE 226 AVAILABLE 227 AVAILABLE 228 OCCUPIED 301 OCCUPIED 302 OCCUPIED 303 NEEDS CLEANING 304 AVAILABLE 305...

Page 116: ...ith Updated room status Room related charges and applicable taxes Daily room charge updates Room phone deposits Maid maintenance room status updates Phone calls and charges Wake up calls time set for...

Page 117: ...09 01 29 12 00 02 BED TAX 1 50 209 01 29 12 00 97 Clean Room 000 00 210 01 29 12 00 02 RM Charge 100 00 210 01 29 12 00 02 STATE TAX 6 00 210 01 29 12 00 02 BED TAX 1 50 210 01 29 12 00 97 Clean Room...

Page 118: ...ally applies phone credits to the bill Phone bills are printed out on a per room basis Phone bill information may be Printed and saved in memory Printed and cleared from memory By default printout wil...

Page 119: ...TE TIME ITEM DESCRIPTION DETAILS CHARGE 211 02 10 15 30 TEL 3055922900 01 01 00 35 211 02 10 20 44 TEL 18008764782 00 01 45 25 211 02 11 06 34 TEL 18008764782 00 02 00 25 211 02 11 13 15 TEL 305592290...

Page 120: ...5 702 01 02 17 31 06 00 03 00 TT 13055556420 PIZZA DELIVERY 1 209 702 01 02 17 33 24 00 02 18 T 13055556420 PIZZA DELIVERY 1 701 01 02 17 41 45 00 00 30 A 13055553426 TERRY PRUITT 1 701 01 02 17 42 15...

Page 121: ...ke up call is set for W UP ANS Wake up call answered W UP N ANS Wake up call not answered W U CANCEL Wake up call cancelled Displays all wake up call activity since room was checked in Wake up activit...

Page 122: ...BER 213 ROOM DATE TIME ITEM DESCRIPTION DETAILS CHARGE 213 01 23 12 22 89 W UP SET 05 30 000 00 213 01 23 12 25 92 W UP CANCL 000 00 213 01 24 11 51 89 W UP SET 05 30 000 00 213 01 25 05 30 91 W UP N...

Page 123: ...nction to an authorized STA Dealer within the war ranty period and not later than 30 days after the date of the malfunction whichever occurs first If the USER is unable to identify an authorized STA D...

Page 124: ...N O T E S...

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