Samsung DCS Compact User Manual Download

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CONTENTS

Summary of Contents for DCS Compact

Page 2: ...ONS AND WEIGHTS 3 1 3 3 ENVIRONMENTAL LIMITS 3 1 3 4 CABLE REQUIREMENTS 3 2 3 5 SYSTEM TONES 3 2 3 6 KEYSET LED INDICATIONS 3 4 3 7 RESERVE POWER DURATION ESTIMATES 3 4 4 FEATURES 4 1 SYSTEM FEATURE DESCRIPTIONS 4 1 2 4 2 STATION FEATURE DESCRIPTIONS 4 2 1 4 3 DISPLAY FEATURE DESCRIPTIONS 4 3 1 4 4 SAMPLE SMDR PRINTOUT 4 4 1 4 5 SAMPLE SMDR PRINTOUT WITH CALLER ID 4 5 1 5 USER INFORMATION 5 1 RADI...

Page 3: ...RING MACHINE EXTERNAL MUSIC SOURCES DOOR PHONES EXTERNAL PAGING 4 ZONES UPS UNINTERRUPTIBLE POWER SUPPLY 110V AC LOUD BELL TELEPHONE LINES LOOP LINES DISA TIE LINES FACSIMILE VOICE MAIL AUTO ATTENDANT SYSTEMS STANDARD 24B KEYSET 7 BUTTON KEYSET LCD 24B KEYSET AOM COMPUTER SYSTEM PROGRAMMING REMOTE PROGRAMMING COMPUTER TELEPHONY INTEGRATION CONTENTS ...

Page 4: ...e Interface ports The above chart describes configurations using the basic Key Service Unit and 2 x 4 expansion cards However by using the DCS COMPACT s unique keyset daughterboards KDBs which are installed in the base of a digital keyset the capacity of the system can be increased by one station per KDb Installing a KDb DLI adds another digital port while a KDb SLI adds a single line port Mix and...

Page 5: ...URATION NOTES 1 Only one 2 SLI card can be installed in the system 2 Only one MISC card can be installed in the system 3 Only three 2 x 4 cards can be installed in the system 4 Only ten KDbs can be installed in the system ...

Page 6: ... a 16 bit Motorola MC68000 operating at a clock speed of 8 MHz The secondary level of processing is done in the keysets The digital keyset uses a Hitachi H8 processor for data communication within the DCS COMPACT 1 3 PROGRAMMING The DCS COMPACT comes with default data This data provides for operation within seconds after applying power All trunks and stations are assigned according to the de fault...

Page 7: ...C O protection card 4COP l Eight 2B D digital keyset interfaces l One MOH BGM input l One page output l One auxiliary relay l Power failure circuits for the first two C O lines 2 2 EXPANSION KIT The optional expansion kit see Figure 2 2 consists of a backplane PCB with connectors for three 2 x 4 expansion cards and a plastic rack to support the cards The kit is installed inside the basic KSU and c...

Page 8: ...ble loop start C O interfaces and four 2B D DLI ports C The 2 x 4 SLI card provides two Caller ID compatible loop start C O interfaces four SLI ports for industry standard single line telephones and the ability to provide a loop disconnect signal NOTE This card does not provide OPX protection D The 2 E M x 4 DLI card provides two two wire TL11M tie line interfaces and four 2B D DLI ports E The MIS...

Page 9: ...akerphone l 24 programmable keys 16 with tri colored LEDs l Four fixed function keys l UP DOWN buttons for digital control of speaker handset and ringer volumes l Eight selectable ring tones l Desk or wall mounted l Available in almond or charcoal LCD 12B Keyset see Figures 2 6 l 32 character display 2 x 16 with three associated soft keys and a scroll key l Built in speakerphone l 12 programmable ...

Page 10: ...unction keys l UP DOWN buttons for digital control of speaker and ringer volumes l Eight selectable ring tones l Desk or wall mounted l Available in almond or charcoal FIGURE 2 7 FIGURE 2 8 32 Button Add On Module AOM see Figures 2 9 l 32 programmable keys l Two fixed function keys l UP DOWN buttons for digital control of speaker and ringer volumes l Available in almond or charcoal l One or two ca...

Page 11: ...uit for use with the door phone unit l Commonly used to request entry through locked doors interior or exterior or as a room monitoring box l Provides contact control to be used with customer provided electric door lock l Door phone is wall mounted l Door phone is weather resistant FIGURE 2 10 FIGURE 2 11 FIGURE 2 12 ...

Page 12: ...new call and monitor l Data Port selectable to share station extension or utilize a separate extension l On hook dialing l Message Waiting Ring Indicator l Desk or wall mounted l Ring volume control l Four available ring tones l Available in almond and black Note This single line telephone set is FCC approved for direct connection to the public telephone network FCC A3LKOR 24627 TE T REN 0 9B UL L...

Page 13: ...INUTE 5 VOLTS 2 0 AMPS MAX DC OUTPUT 5 VOLTS 0 5 AMPS MAX 48 VOLTS 1 0 AMPS MAX 3 2 DIMENSIONS AND WEIGHTS HEIGHT WIDTH DEPTH WEIGHT DCS COMPACT BASIC SYSTEM 22 5 14 25 5 16 lb SINGLE CABINET EXPANDED SYSTEM 22 5 14 25 5 22 lb DIGITAL KEYSET ALL MODELS 4 25 8 50 9 2 lb 9 oz ADD ON MODULE 4 25 4 25 9 1 lb 3 oz DOOR PHONE 5 3 88 1 25 6 8 oz 3 3 ENVIRONMENTAL LIMITS OPERATING TEMPERATURE 32 104 F 1 4...

Page 14: ...ween the door phone and the DPIM The DPIM can be installed up to 900 cable feet from the KSU 3 5 SYSTEM TONES TONE FREQUENCIES CADENCE DIAL TONE 350 440 Hz CONTINUOUS RING BACK TONE 440 480 Hz 1 sec on 3 sec off BUSY TONE 480 620 Hz 0 5 sec on 0 5 sec off DND NO MORE CALLS 480 620 Hz 0 25 sec on 0 25 sec off ERROR TONE 480 620 Hz 0 25 sec of each tone CONFIRMATION TONE 350 440 Hz Three bursts of t...

Page 15: ...CONTENTS 3 3 SYSTEM TONES ...

Page 16: ...ESERVE POWER DURATION ESTIMATES in minutes NO OF UPS CAPACITY IN VOLT AMPS VA STATIONS 250 400 450 600 900 1250 2000 4 65 160 200 245 360 490 930 8 45 110 135 160 240 320 625 12 40 90 115 140 200 280 535 16 30 75 90 110 160 220 415 24 25 50 70 85 120 175 380 32 20 45 60 75 100 150 330 These are approximate values based on an idle system The greater the C O line activity on the system the lower the...

Page 17: ...usic Interfaces External Page Interfaces Flash Key Operation Flexible Ringing Day Ring Assignments Night Ring Assignments Hot Line In Group Out of Group Incoming Call Distribution Incoming Outgoing Service Individual Line Control Least Cost Routing Live System Programming From any Display Keyset With a Personal Computer Meet Me Page and Answer Memory Protection Message Waiting Instructions Microph...

Page 18: ...L VOICE PAGE Users can page all the internal and all the external paging zones at the same time by dialing the All Page code Keysets may be restricted from making or receiving pages in system programming A maximum of 30 keysets can be programmed to receive page announcements ATTENTION TONE To get your attention a brief tone precedes all page announcements or intercom voice calls There are separate...

Page 19: ...must be provided by your local telephone company The availability of the calling party name or number depends on the type of CID service offered by your local telephone company The Caller ID feature is dependent on having an LCD keyset to show the name or number in the top line of the display NOTE Requires optional hardware and or software Ask your dealer for details NAME NUMBER DISPLAY Each LCD k...

Page 20: ...u can see who was called After investigating you may barge in on the conversation disconnect the call or hang up WARNING Barge in without tone may violate state or federal laws concerning the right to privacy STA is in no way responsible for the misuse of this feature ABANDON CALL LIST 50 The system has a system wide abandon call list that stores CID information for the last 50 calls that rang but...

Page 21: ...er can originate calls as usual FORWARD NO ANSWER This feature forwards calls that are not answered within a preprogrammed time The station user can originate calls as usual and receive calls if present The timer is pro grammable on a per station basis to allow for differences in individual work habits FORWARD DND This feature works with the Do Not Disturb feature This allows calls directed to a s...

Page 22: ... station CALL PARK AND PAGE Each C O line has its own park zone This simple method eliminates confusion and ensures that a park zone is always available Pressing the PAGE key parks the call automatically There are no extra buttons to press and there is no lost time looking for a free zone CALL PICKUP With directed call pickup users can answer calls ringing at any station by dialing a code plus tha...

Page 23: ... CTI Computer Telephone Integration CTI allows integration between the Prostar DCS COMPACT and a personal computer system PC Caller ID service is required on TAPI inbound call applications that use the CID information to display computer records in conjunction with the presentation of the call to the station on the DCS COMPACT Release 2 system TAPI is described below TAPI Jointly developed by Inte...

Page 24: ...eed dial number can have an associated directory name A speed dial number can be selected by scrolling alphabetically through the directory name list This on line directory allows the user to look up and dial numbers in seconds STATION DIRECTORY LIST Each station can have an associated directory name A station can be selected by scrolling alphabetically through the directory name list This on line...

Page 25: ...n to return busy signal to the C O or return ringback to the C O When ringback is selected the called station receives off hook ring Multiple DID numbers can ring the same extension or station group and display keysets show a DID directory name when ringing if a name has been programmed DID calls can be assigned both a day and night ring destina tion This allows routing of DID calls that have one ...

Page 26: ...ny may use E M tie lines to provide DID service See DID EXECUTIVE BARGE IN OVERRIDE The feature allows specially programmed stations with a barge in key to override the automatic privacy of another station Programming will allow barge in with or without a warning tone Stations may also be programmed as secure so that they cannot be barged in on WITHOUT WARNING TONE When the barge in without tone o...

Page 27: ... tone to make a new call FLEXIBLE NUMBERING System programming allows stations to have two three or four digit extension num bers beginning with the digit 2 or 3 Default extension numbers begin with 201 Station hunt group access codes can be two or three digits beginning with the digit 5 These can be changed but doing so will affect other feature access codes All user guides are written using the ...

Page 28: ...he number dialed by any station LCR can become quite complicated to understand and program but does allow highly complex dialing decisions The DCS COMPACT s LCR package includes the following features l Option to use or not use LCR l Programmable LCR access code l Digit analysis table ten digits each with 500 entries l Routing by time of day l Routing according to individual station class l Modify...

Page 29: ...cted each C O line may be programmed to receive one of the two external sources internally generated tones or no music when it is placed on hold If there are no sources installed each line may receive either a 50 ms tone or no music The system generated tone is a beep every 3 5 seconds NIGHT SERVICE The DCS COMPACT provides separate ringing locations for all trunks in both the DAY and the NIGHT mo...

Page 30: ... in progress will be disconnected PRIMELINE SELECTION Any station can be programmed to select a specific line line group telephone number station or station group PRIVATE LINES For private line use stations can be prevented from dialing and or answering any line PROGRAMMABLE LINE PRIVACY Each outside line can be programmed to ignore the automatic line privacy This allows up to four other parties t...

Page 31: ...are provide 1500 speed dial numbers The system list can have up to 500 numbers and each station can have up to 50 numbers Speed dial numbers are assigned in blocks of ten Each speed number may contain up to 18 digits STATION HUNT GROUPS 30 System programming allows for up to 30 station hunt groups One of three ring pat terns are available for each group SEQUENTIAL DISTRIBUTED and UNCONDI TIONAL Ea...

Page 32: ... may be programmed to follow station toll restriction or follow the toll restriction class assigned to it Each station and trunk can have a day dialing class and a night dialing class TOLL RESTRICTION OVERRIDE Program options allow for system speed dial numbers to follow or bypass a station s toll restriction class In addition users may make calls from a toll restricted station by using the toll r...

Page 33: ...eval Be cause of the complex nature of this feature check the DCS COMPACT Technical Manual for more details NOTE Although most voice mail systems will work on the DCS COMPACT the sys tem data has default values set to work with the Starmail Voice Processing System WALKING CLASS OF SERVICE This feature allows users to make calls or use features from a station that is restricted Either use the WCOS ...

Page 34: ...HT INDICATION HANDSET MUTE MICROPHONE HANDSET BGM OFF HOOK RINGING RINGING OFF HOOK VOICE ANNOUNCE STANDARD PAGING OFF HOOK VOICE ANNOUNCE EXECUTIVE SPEAKER ONE TOUCH DIALING KEYS OFF HOOK RING ONE TIME DO NOT DISTURB WALL MOUNTABLE KEYSETS ON HOOK DIALING 4 2 STATION FEATURE DESCRIPTIONS ADD ON MODULE The DCS COMPACT add on module AOM adds to the capability of any keyset or can be used by itself ...

Page 35: ...g busy station and busy trunk BUSY STATION INDICATIONS BLF DSS BLF keys may be assigned to any keyset or add on module These buttons will be off when the station is idle light red when that station is in use and flash distinctively when that station is in DND mode CALL FORWARDING Station users can forward internal and outside calls to other destinations immediately Forward All when busy Forward Bu...

Page 36: ...one When in the DND mode calls may be for warded to another destination See Forward DND option There is also a program mable option to allow a C O line to override DND at its ring destination if that destina tion is a single station DOOR LOCK RELEASE Stations programmed to receive calls from a door phone can dial a code to activate a contact closure for control of a customer provided electronic do...

Page 37: ...essage waiting indications can be left for any station MUTE MICROPHONE HANDSET Any keyset can mute the handset transmitter by pressing a MUTE key In addition keysets can also mute the keyset microphone while in speakerphone mode OFF HOOK RINGING When a keyset is in use the system will provide an off hook ring signal to indicate that another call is waiting The ring signal is a single repeated ring...

Page 38: ...rogrammed for over 25 different uses personalizing each phone Examples of keys include individual outside line individual station group of lines group of stations and one touch speed dial buttons Using these keys eliminates dialing access codes The following keys have extenders that identify what station group or number that feature key applies to SPEED DIAL KEY PAGE DSS DIRECTED PICKUP GROUP PICK...

Page 39: ...ine Key at the remote station RING MODES Each keyset user can select one of three distinct ways to receive intercom calls The phone can automatically answer on the speakerphone voice announce through the speaker or receive ringing When the ring mode is selected keyset users can choose one of eight distinct ring tones Another option is Forced Auto Answer which is in voked by the calling station and...

Page 40: ...s light amber VOLUME SETTINGS Each keyset may separately adjust the volume of the ringer speaker handset re ceiver BGM page announcements and off hook ring tone DCS keysets use UP and DOWN keys to adjust volume levels WALL MOUNTABLE KEYSETS Each keyset add on module and 64 button module can be wall mounted by reversing the base wedge The newest base wedge may not fit all wall mounting scenarios so...

Page 41: ...DENTIFICATION When a call is made to a station group the display will show CALL FOR GROUP and the user s group number These calls can be answered with a different greeting than calls to the user s extension number CALL PROCESSING INFORMATION During everyday call handling the keyset display will provide information that is helpful and in some cases invaluable Displays such as CALL FROM 201 TRANSFER...

Page 42: ...er to select and confirm with the help of the display IDENTIFICATION OF RECALLS Hold recalls and transfer recalls are identified differently Hold recalls show HOLD RECALL 7XX and transfer recalls show RECALL FROM XXX IDENTIFICATION OF TRANSFERS The display will identify who transferred a call to the user TRANSFER FROM XXX MESSAGE WAITING CALLER NUMBER When the message indication is on pressing the...

Page 43: ...hree soft keys and a scroll button These keys allow the user to access features in his her class of service without requiring the keyset to have a designated feature key STOPWATCH TIMER Display keyset users will find this feature very convenient to time meetings calls and other functions Users simply press to start the timer and press again to stop the timer 4 3 3 ...

Page 44: ... and LCD 24B display model keysets have a large easy to read 32 character liquid crystal display Helpful call processing information is provided so everyday call handling is quick and easy Here are just some of the displays you may see 4 3 4 ...

Page 45: ...a tion DROP the call from the system or examine further NND information This display shows the information on the abandoned call list This call came in on May 25 at 9 41 on line 702 The user can CLEAR the entry DIAL the caller back or examine further NND information A M TALKING TO 203 BARGE DROP 13054264100 TRANSFER FM 201 This display shows a call from 1 305 426 4100 that has been transferred to ...

Page 46: ...4 4 1 4 4 SAMPLE SMDR PRINTOUT WITHOUT CALLER ID CONTENTS ...

Page 47: ...4 5 SAMPLE SMDR PRINTOUT WITH CALLER ID 4 5 1 CONTENTS ...

Page 48: ... 4 Plug the Key Service Unit into a different AC outlet so that the KSU and receiver are on different circuits 5 2 FCC REQUIREMENTS The DCS COMPACT electronic telephone system complies with Part 68 of the Federal Communications Commission Rules and Regulations UNAUTHORIZED MODIFICATIONS Any changes or modifications performed on this equipment that are not expressly ap proved in writing by SAMSUNG ...

Page 49: ...ne the maximum REN for the calling area INCIDENCE OF HARM If the terminal equipment the DCS COMPACT causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of ser vice may be required But if advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a c...

Page 50: ...to party line service is subject to state tariffs HEARING AID COMPATIBILITY All models of the DCS COMPACT are hearing aid compatible as specified in Part 68 of the FCC Rules 5 4 SAFETY TESTS The DCS COMPACT system has been tested to comply with safety standards in the United States as listed below This system is listed with Underwriters Laboratories LISTED 83X3 E118093 5 5 MUSIC ON HOLD WARNING IM...

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