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This unit is compatible with Caller ID. You must subscribe to the appropriate 
service offered by your service provider/telephone company.

Please read these operating instructions before using the unit and save 
them for future reference.

Charge the batteries for about 7 hours before initial use.

Operating Instructions

Model No.

 

KX-TG8011E

Digital Cordless Phone

KX-TG8012E
KX-TG8013E

Model shown is KX-TG8011.

TG8011E(e).book  Page 1  Tuesday, June 23, 2009  8:50 AM

Summary of Contents for KX-TG8011E

Page 1: ... company Please read these operating instructions before using the unit and save them for future reference Charge the batteries for about 7 hours before initial use Operating Instructions Model No KX TG8011E Digital Cordless Phone KX TG8012E KX TG8013E Model shown is KX TG8011 TG8011E e book Page 1 Tuesday June 23 2009 8 50 AM ...

Page 2: ...alls Making calls 17 Answering calls 18 Useful features during a call 18 Key lock 19 Phonebook Handset phonebook 20 Copying phonebook entries 22 Programming Programmable settings 23 Special instructions for programmable settings 26 Registering a unit 28 Caller ID Service Using Caller ID service 31 Caller list 32 Voice Mail Service Voice mail service 33 Intercom Locator Intercom 34 Transferring cal...

Page 3: ...ns Co Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http www doc panasonic de Contact to Authorised Representative Panasonic Testing C...

Page 4: ...2 AAA R03 batteries for every handset For best performance we recommend using Panasonic rechargeable batteries Model No P03P or HHR 4MRE L Replacement batteries may have a different capacity from that of the supplied batteries No Accessory item Part number Quantity KX TG8011 KX TG8012 KX TG8013 1 AC adaptor for base unit PQLV207EU PQLV207E 1 1 1 2 Telephone line cord PQJA87S for U K 1 1 1 3 Rechar...

Page 5: ...00am 5 30pm Friday 9 30am 5 30pm Excluding public holidays L Or go on line through our Internet Accessory ordering application at www panasonic co uk L Most major credit and debit cards accepted L All enquiries transactions and distribution facilities are provided directly by Panasonic U K Ltd L It couldn t be simpler L Also available through our Internet is direct shopping for a wide range of fin...

Page 6: ... of moisture L Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids de...

Page 7: ... product only in accordance with the instructions and limitations specified in this manual L Only use a compatible base unit or charger to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Important safety instructions When using your product basic safety precautions should always be followed to reduce ...

Page 8: ... less than 0 C or greater than 40 C Damp basements should also be avoided L The maximum calling distance may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc L Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care L Wipe th...

Page 9: ...for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union These symbols 1 2 3 are only valid in the European Union If you wish to discard these item...

Page 10: ...ercom N Microphone O Charge contacts Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing V or To adjust the receiver or speaker volume press to increase the volume or press V to decrease the volume repeatedly while talking Soft keys The handset features 3 soft keys By pressing a soft key you can select the fea...

Page 11: ...s on page 19 Ringer volume page 23 is off f Night mode is on page 27 1 Handset number standby display setting page 24 1 Base unit number standby display setting page 24 z New voice mail message received 2 page 33 Someone is using the line 1 Caller ID subscribers only 2 Voice mail subscribers only Icon Feature j Caller List J Ringer Setup K Time Settings N Handset Setup Base Unit Setup Display Setu...

Page 12: ...or to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected During a power failure The unit will not work during a power failure We recommend connecting a corded type telephone without AC adaptor to the same telephone line or to the same telephone line jack using a T adaptor Your Panasonic sales shop can offer you more information about connection possibiliti...

Page 13: ...r and slide it in the direction of the arrow 2 Insert the batteries negative T end first Close the handset cover Important L If the handset does not automatically turn on after installing replacing batteries press ih for about 1 second or place the handset on the base unit or charger Note L When replacing batteries remove the old batteries Battery charge Place the handset on the base unit or charg...

Page 14: ... and how often it is not in use standby L Even after the handset is fully charged the handset can be left on the base unit or charger without any ill effect on the batteries L The battery level may not be displayed correctly after you replace the batteries In this case place the handset on the base unit or charger and let it charge for at least 7 hours Screen saver mode The backlight goes dark whe...

Page 15: ... Note L If you select a language you cannot read ih i K i N i M i V 2 times i M i V 4 times i M i V Select your desired language i M i ih Available for KX TG8012 KX TG8013 Symbol Meaning The words in the brackets indicate button names on the handset and base unit Example Unit keys C ih i Proceed to the next operation The words in quotations indicate the menu on the display Example Auto Talk 25 4 m...

Page 16: ...5 July 2009 1 5 0 7 0 9 5 Enter the current hour and minute Example 9 30 0 9 3 0 L You can select 24 hour or 12 hour clock format AM or PM by pressing 6 M i ih Note L To correct a digit press or to move the cursor to the digit then make the correction L The date and time may be incorrect after a power failure In this case set the date and time again TG8011E e book Page 16 Tuesday June 23 2009 8 50...

Page 17: ...K 3 Proceed with the desired operation Editing a number before calling V Edit and Call i M i Press or to move the cursor i Edit the number i C Erasing a number V Select Erase or Erase All i M i V Yes i M i ih Storing a number to the phonebook V Add Phonebook i M i To store the name continue from step 3 Adding entries page 20 Note L When editing To erase a number place the cursor on the number then...

Page 18: ...ain Recall flash R E allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note L To change the recall flash time see page 24 For call waiting or Call Waiting Caller ID service users To use call waiting you must first subscribe to the call waiting service of your service provider telephone company This feature allows...

Page 19: ...ther users from joining your conversations with outside callers To allow other users to join your conversations leave this feature off The default setting is Off 1 Press K during an outside call 2 V Privacy i M 3 V Select the desired setting i M L When this feature is turned on z is displayed Note L This feature will turn off after you hang up the call Key lock The handset can be locked so that no...

Page 20: ...ok entries by category Additional category features are available for Caller ID subscribers page 31 Changing category names 1 n left soft key i K 2 V Category i M 3 V Select the desired category i M 4 V Category Name i M 5 Edit the name 10 characters max page 36 i M i ih Finding and calling a phonebook entry Scrolling through all entries 1 n left soft key 2 V Select the desired entry L You can scr...

Page 21: ...3 V Yes i M 4 V Yes i M i ih One touch dial Assigning an entry in the phonebook to a one touch dial key Dial keys 1 to 9 can each be used as a one touch dial key allowing you to dial a number from the phonebook by simply pressing a dial key 1 Find the desired entry page 20 i K 2 V One Touch Dial i M 3 V Select the desired dial key number i M L Where a dial key is already being used for one touch d...

Page 22: ...uses after the number and PIN as necessary page 17 Copying phonebook entries You can copy phonebook entries to the phonebook of another compatible Panasonic handset Note L Category settings for phonebook entries are not copied Copying an entry 1 Find the desired entry page 20 i K 2 V Copy i M 3 Enter the handset number you wish to send the phonebook entry to L When an entry has been copied Complet...

Page 23: ... select the desired setting i M L This step may vary depending on the feature being programmed L To exit the operation press ih Note L For other top menus please refer to each chapter L In the following table indicates the default settings L The current item or setting is highlighted on the display Top menu Sub menu 1 Sub menu 2 Page Handset Setup N Time Settings Set Date Time 1 16 Memo Alarm 26 T...

Page 24: ...ys the base unit number such as 1 5 This feature allows the handset to switch itself to dimmed backlight mode after being placed on the base unit or charger On Backlight is dimmed Off Backlight turns off after 10 seconds of charging 6 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones Handset Setup N Di...

Page 25: ... Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 8 The recall flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary TG8011E e book Page 25 Tuesday June 23 2009 8 50 AM ...

Page 26: ...rm press any dial key or place the handset on the base unit or charger L When the handset is in use the alarm will not sound until the handset is in standby mode L If you select Once the setting changes to Off after the alarm sounds L Even when the ringer volume for outside calls is set to off page 23 the alarm sound is heard at a low level Time adjustment Caller ID subscribers only This feature a...

Page 27: ...re 6 Enter the desired hour and minute you wish to end this feature 7 M i ih Note L To correct a digit press or to move the cursor to the digit then make the correction Turning night mode on off 1 K middle soft key i N i M 2 V Ringer Setup i M 3 V Night Mode i M 4 V On Off i M 5 V Select the desired setting i M i ih L When the night mode is set f is displayed Setting the ring delay This setting al...

Page 28: ... be used If a handset moves out of range of its base unit when Auto is selected on base unit page 29 it looks for another base unit to make or receive calls A base unit and the handsets it communicates with is called a radio cell Note L Calls are disconnected when the handset moves from one radio cell to another Registering a handset to a base unit The supplied handset and base unit are pre regist...

Page 29: ...ase unit are displayed 4 Select the handset s you want to cancel by pressing the desired handset number i M L The selected handset number s flashes L To cancel a selected handset number press the number again The number stops flashing 5 V Yes i M L A confirmation tone sounds as each handset number disappears L The handset does not beep when cancelling its own registration 6 ih Cancelling a base un...

Page 30: ... L Do not use more than one repeater at a time Setting the repeater mode 1 K middle soft key i i M 2 V Repeater Mode i M 3 V Select the desired setting i M i ih Note L After turning the repeater mode on or off w flashes on the handset momentarily This is normal and the handset can be used once w stops flashing TG8011E e book Page 30 Tuesday June 23 2009 8 50 AM ...

Page 31: ...ain Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Category settings for phonebook Category settings can help you identify who is calling by using different ringer tones and display colours for different categories of callers When adding an entry to the phon...

Page 32: ... using another handset L To erase the item press W i V Yes i M Editing a caller s phone number before calling back 1 K middle soft key i j i M 2 V Select the desired entry i K 3 V Edit and Call i M 4 Edit the number L Press dial key 0 to 9 to add C T to delete 5 C Erasing caller information 1 K middle soft key i j i M 2 V Select the desired entry i K 3 V Select Erase or Erase All i M 4 V Yes i M i...

Page 33: ...ilable to answer the phone or when your line is busy Messages are recorded by your service provider telephone company not your telephone When you have new messages z is displayed on the handset depending on your service provider telephone company Please contact your service provider telephone company for details of this service Important L If z still remains on the display even after you have list...

Page 34: ...tercom calls Transferring calls conference calls Outside calls can be transferred between 2 handsets in the same radio cell 2 handsets in the same radio cell can have a conference call with an outside party To make a conference call the following 2 methods are available Another person presses C while one person is talking with an outside party Call share page 19 One person pages another person dur...

Page 35: ...nswer the call within 1 minute the call rings at your handset again Answering a transferred call Press C to answer the page Note L After the paging party disconnects you can talk to the outside caller Handset locator You can locate a misplaced handset by paging it 1 Base unit Press x L All registered handsets beep for 1 minute 2 To stop paging Base unit Press x Handset Press ih Note L Even when th...

Page 36: ... erase the character or number highlighted by the cursor Press and hold C T to erase all characters or numbers Press to switch between uppercase and lowercase To enter another character located on the same dial key press to move the cursor to the next space then press the appropriate dial key Character entry modes Several character entry modes can be used when entering text The characters that can...

Page 37: ...01289 8333 Extended 1 character table N L The following are used for both uppercase and lowercase Extended 2 character table O L The following are used for both uppercase and lowercase Cyrillic character table P TG8011E e book Page 37 Tuesday June 23 2009 8 50 AM ...

Page 38: ... page 21 L The maximum number of base units 4 is already registered to the handset Cancel unused base unit registrations from the handset page 29 No link to base Reconnect AC adaptor L The handset has lost communication with the base unit Move closer to the base unit and try again L Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again L The handset s registration...

Page 39: ... or goes dark when on a call L The handset is in screen saver mode page 14 Activate the handset display again by pressing or when on a call pressing ih at all other times L LCD Dimming is set to Off while on charge Change the setting page 24 L The handset is not turned on Turn the power on page 15 I cannot hear a dial tone L The base unit s AC adaptor or telephone line cord is not connected Check ...

Page 40: ...l and start again after hanging up I cannot register a handset to a base unit L The maximum number of base units 4 is already registered to the handset Cancel unused base unit registrations from the handset page 29 L The maximum number of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 29 L You entered the wrong PIN If you forget your P...

Page 41: ...he connections L You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference Noise is heard sound cuts in and out L You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference L Move closer to...

Page 42: ...his unit Disconnect the other equipment and try again Caller information is slow to display L Depending on your service provider telephone company the unit may display the caller s information at 2nd ring or later L Move closer to the base unit Time on the unit has shifted L Incorrect time information from incoming Caller ID changes the time Set the time adjustment to off page 26 Problem Cause sol...

Page 43: ...ce coding ADPCM 32 kbit s Power source 220 240 V AC 50 Hz Power consumption Base unit Standby Approx 2 1 W Maximum Approx 6 0 W Charger 1 Standby Approx 1 0 W Maximum Approx 5 4 W Operating conditions 0 C 40 C 20 80 relative air humidity dry Dimensions Base unit Approx 44 mm 143 mm 107 mm Handset Approx 155 mm 48 mm 34 mm Charger 1 Approx 51 mm 75 mm 88 mm Mass weight Base unit Approx 140 g Handse...

Page 44: ...llation adaption modification or use in an improper manner or inconsistent with the technical and or safety standards required in the country where this appliance is used or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the appliance are replaced with a part or parts not supplied or approved by us or of an objective qua...

Page 45: ...ntrast 24 Language 15 LCD dimming 24 Standby mode 24 Wallpaper 24 E Error messages 38 H Handset Deregistration 29 Locator 35 Registration 28 I Intercom 34 K Key lock 19 Keytones 24 M Making calls 17 Memo alarm 26 Missed calls 31 Mute 18 N Night mode 27 O One touch dial 21 P Pause 17 Phonebook 20 Phonebook copy 22 PIN 28 Power failure 12 Power on off 15 R Recall flash 18 24 Redialling 17 Repeater 2...

Page 46: ...Notes 46 TG8011E e book Page 46 Tuesday June 23 2009 8 50 AM ...

Page 47: ...Notes 47 TG8011E e book Page 47 Tuesday June 23 2009 8 50 AM ...

Page 48: ...r in part is prohibited without the written consent of Panasonic Communications Co Ltd Panasonic Communications Co Ltd 2009 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Customer Care Helpline Tel No U K 0844 844 3898 R O I 01289 8333 Attach your purchase receipt here Sales Department Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP 1 62 4 c...

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