Panasonic DBS 824 User Manual Download

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Summary of Contents for DBS 824

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Page 2: ...phone Network and Terminal Equipment l 3 REN Explanation 1 3 Environmental Requirements l 3 Cleaning l 4 Chapter 2 System Overview Cabinet Description 2 3 Configurations 2 4 Printed Circuit Cards 2 5 Processor DeScription 2 6 Chapter 3 Cabinet Installation Wall Mounting the Cabinet 3 3 Guidelines 3 3 Installation 3 3 Grounding 3 5 Guidelines 3 5 Installation 3 5 Card Installation 3 6 Guidelines 3 ...

Page 3: ...n Connector Pinouts 4 6 Digital Extensions 4 8 DSS 72 4 8 Guidelines 4 8 Installation 4 8 EM 24 4 10 Guidelines d 10 Installation 4 10 Analog Extensions 4 11 Guidelines 4 11 Installation 4 11 Chapter 5 Telephones and Peripheral Equipment Key Phone Wall Mounting 5 3 DSLT Wall Mounting 5 4 Local PCAS Terminal or SMDR Device 5 6 Guide1 ines 5 6 Installation 5 6 Background Music Music On Hold 5 8 Guid...

Page 4: ...ernal Ringer Amplifier CPC S 5 19 Installation of External Ringing Device CPC M Only 5 19 Installation of External Ringer Amplifier CPC M 5 2 1 Power Failure Transfer 5 22 Guidelines 5 22 Installation 5 22 Voice Announce Unit VAU 5 24 Guidelines 5 24 Installation 5 24 Door Box Adaptor 5 28 Guidelines 5 28 Installation 5 28 Chapter 6 Specifications Electrical Characteristics_ 6 3 Environmental Requ...

Page 5: ...hment for DSLT wall mounting 5 5 Handset guide insertion for wall mounting DSLT 5 5 SKJ to CPC Connection 5 7 SIU Connections to peripherals 5 7 Installation of music on hold and background music single music source 5 9 Figure 5 1 Figure 5 2 Figure 5 3 Figure 5 4 Figure 5 5 Figure 5 6 Figure 5 7 Figure 5 8 Figure 5 9 Figure 5 10 Installation of music on hold background music separate music sources...

Page 6: ...3 Figure 5 23 Figure 5 25 Voice Announce Unit VAU installation 5 27 Cable punch out plate Door Box Adaptor 5 28 Installation of the door box door opener 5 29 Connections to the Door Box Adaptor __ 5 30 Issued3 l 95 DBS 824 10 300 vii ...

Page 7: ...sistors 5 9 Maximum distances for direct connection to OPX stations 5 13 Maximum distances for OPX Adaptor installation 5 14 Switch settings for SW 1 VAU 5 24 Switch settings for delay answer timing VAU 5 25 Switch settings for DTMF detection timing VAU 5 25 Switch settings for wait timing between dialed digits VAU 5 25 Switch settings for abbreviated dialing digit length VAU 5 25 Input power 6 3 ...

Page 8: ...ripheral Equipment chapterfor instructions on connecting peripheral Trunks and Lines equipment through trunks or lines Describes peripheral equipment installation Some peripheral equipment also requires trunk andlor line inteeaces door Peripheral phones or power failure units for example For information Equipment on trunk and line connections see 4 6 Specifications Contains frequently referenced D...

Page 9: ...ts This chapter includes the DBS 823 model number and FCC information that may be required during installation In addition environmental requirements are included to ensure proper operation Issued 3 l 95 DBS 824 l O 300 l l ...

Page 10: ...ber The FCC registration number will be found on your key service unit Incidence of Harm to Telephone Line Should the Terminal Equipment cause harm to the Telephone Network the Telephone Company shall where practical notify the customer that temporary discontinuance of service may be required However where prior notice is not practical the Telephone Company may temporarily discontinue service fort...

Page 11: ... REN for your calling area Environmental Requirements Temperature The environment should be free from excessive temperatures in order to avoid component damage Room temperatures should be 32 to 104 F 0 to 40 C Humidity The environmknt should_be free from excessive humidity which may rust metallic parts and degrade performance Do not install the system where humidity could condense on its surfaces ...

Page 12: ...idually covered or insulated grounding conductors should have a continuous outer finish that is either green or green with one or more yellow stripes The equipment grounding conductor should be connected to ground at the service equipment The other equipment grounding conductor shall comply with the general rules for grounding contained in Article 250 of the National Electric Code NF PA 70 but its...

Page 13: ...m Overview This chapter provides an overview of the DBS 824 This overview includes descriptions of the DBS 824 cabinet system configurations printed circuit cards and the call processor I Issued 3 l 95 DBS 824 l O 300 ...

Page 14: ...ries are optional Fimre 2 l The DBS 824 cabinet Status LED II I 0 I I I I I I Some early CPC cards have RAM HOLD and RAM CLEAR reversed Check the silk screen RAM CLEAR Erases The CPC card has front connectors for connecting to peripheral equipment such as paging amplifiers external ringers and music on hold background music sources Figure 2 2 on page 2 4 shows trunk and line connections as well as...

Page 15: ...ound Music Music On Hold Input External Page Amplifier Output External Page Zones External Ringer Relay Controls CPC M Only Configurations The basic DBS 824 supports 4 trunks and 8 extensions Systems may be expanded up to a total of 8 trunks and 24 extensions by adding 208 EXP expansion circuit cards as follows Number of 208 EXP VB 42050 Cards 0 1 2 Total Trunks 4 6 8 Total Extensions Notes 8 16 M...

Page 16: ... slot 1 per system Adds additional features over CPC s Serial Interface SIU VB 427 12 2 RS232C Serial Ports Top shelf 1 pei system DTMF MFRU VB 42431 2 circuit DTMF receiver Attaches to 1 per system Circuits CPC card MFR V B 43431 8 circuit DTMF receiver AUX slot lmax Interface API VB 43940 Applications processor interface AUX slot 1 max CPC M Cards required Door Phone DPHA VB 437 11 1 Door Phone ...

Page 17: ...ons available The CPC S Small VB 42450 supports a limited set of features The CPC M Medium VB 4245 1 supports a larger set of features The following table shows same of the major CPC S and CPC M differences Other differences are noted throughout this manual when they apply to specific installation instructions For details on the features provided with each processor see the Feahlre Operation Secti...

Page 18: ...rnal Ringer Aidio Output Auto Busy Redial 8 Circuit MFR Card VB 43431 Support CPC M All CPC S Features Up to 200 System Speed Dials Up to 40 Personal Speed Dials per phone 2 Circuit MFR Card VB 42431 Support with Intenal Music On Hold Separate Background Music and Music On Hold Inputs External Page Zone Control Separate External Page and External Ringer Control Relays API Card Support Caller ID Ca...

Page 19: ...abinet Installation This chapter explains how to install and power up the cabinet Before you begin installation be sure to read the Requirements chapter which begins on page 1 1 Issued 3 I I95 DBS 824 l O 300 3 1 ...

Page 20: ... 824 is shipped with the cover installed to protect components Before wall mounting the cabinet remove the cover l Handle the cabinet carefully to avoid damage Installation Figure 3 l 1 Remove the two screws from the front cover see Figure 3 l 2 Take the front cover off by pulling it from the bottom and lifting it up Cover rem0 val Issued 3 l 95 DBS 824 l O 300 3 3 ...

Page 21: ...he mounting slots to the wall The screws should protrude from the wall 5 16 in gure 3 2 Cabinet wall mounting 4 Hang the cabinet on the wall by placing the mounting openings over the screws 5 Tighten the screws to secure the cabinet_ 6 Install a mounting screw through the lower slot in the cabinet as shown in Figure 3 2 3 4 DBS 824 l O 300 Issued 3 l 95 ...

Page 22: ...S 824 read the Lightning Protection Grounding requirements beginning on page 1 4 The ground cable must be at least 18 AWG Resistance to ground must be 10 Ohms or less Attach the ground cable to the ground screw on the front of the power supply abinet ground screw O5 0 0 O5 n 208 208 PC AUX L 0 Ground Screw Power Supply Issued 3 l 95 DBS 824 l O 300 3 5 ...

Page 23: ...n damage components l Install the cards in the following order 208 EXP in left slot for trunks 5 and 6 and extension ports 9 to 16 208 EXP in 2nd slot from left for trunks 7 and 8 and extension ports 17 to 24 The second 208 EXP card can only be used with the CPC M card CPC See additional information following MFR 8 DTMF circuits in AUX slot l Install cards only in their dedicated slots The slot ty...

Page 24: ...ows use of pooled trunks as opposed to line appearances CPC S and CPC M l Before installing a CPC M card determine if the optional MFRU 2 DTMF Circuit Card is to be installed VB 4243 1 If used attach the MFRU to the CPC Circuit Card as shown below Figure 3 5 MFRU circu card attachment to CPC ADJUSTMENT Note Use VRl also labeled DRT for DISA Ring Tone to adjust the volume for DISA internal ringing ...

Page 25: ...See Figure 3 6 2 Hold the card on the top and bottom edges with both hands and carefully push the card into the slot 3 When the connector at the far end of the card touches the corresponding connector on the backplane press the card in until it is firmly seated Fi re 3 6 Printtedcircuit card installation 3 8 DBS 824 l O 300 issued 3 l 95 ...

Page 26: ...es or outages The battery backup package for the DBS 824 is VB 43 130 The backup batteries are connected in a series circuit using cables provided with the KSU Wth maximum traffic the backup batteries will last up to 40 minutes for a fully equipped DBS 824 The backup batteries should be replaced about every 3 years issued 3 l 95 DBS 824 l O 300 3 9 ...

Page 27: ...ries L Power III1 SUPPlY Power y Switch 2 Connect the positive cable red to the terminal of the top battery 3 Connect the connecting cable white to the terminal of the top battery 4 Connect the connecting cable white from the top battery to the terminal on the bottom battery 5 Connect the negative cable blue to the terminal of the bottom battery 3 10 DBS 824 l O 300 Issued 3 l 95 ...

Page 28: ...to RAM CLEAR Figure W CPC memory clear switch I Status LED II I I Battery IIIII III I CAUTION Some early CPC cards have RAM HOLD and RAM CLEAR reversed 1 Check the silk screen Power Switch CAUTION Setting SW1 to RAM CLEAR Erases Programming Power Supply I 4 Turn the power switch on As the system loads the Status LED lamp on the CPC card flashes 5 Once the Status LED lamp on the CPC card stops flas...

Page 29: ...and line installation Some peripheral equipment also requires uunk and or line interfaces door phones or power failure units for example See Chapter 5 for insactions on connecting peripheral equipment through trunks or lines Issued 3 l 95 DB S 824 l O 300 ...

Page 30: ...eled CN7 and CN9 CN8 is used for Option Port Lines In addition each installed 208 EXP VB 42651 card supports two loop start trunks using an RJ14 trunk connector labeled CN2 Figure 4 l shows the maximum number of trunks that can be used with a DBS 824 OPL USE ONLY Figure 4 I DBS 824 trunk connections MDF issued 3 l 195 DBS 824 l O 300 4 3 ...

Page 31: ...ctor on the the two optional 208 EXP circuit cards Fimre 4 2 DBS 824 trunklOPL pinouts r T CN7 7 BK Y RG II T R II T R Trunk OPL Port 1 Port 1 T R T OPL R Trunk Port 2 J Backplane CN8 CN9 r 31 Leftmost 208 EXP CN2 Trunk Trunk L Port 6 Port 5 7 R Port 2 BK Y RG II T R Trunk Port3 TI Trunk IR Port 4 Second 208 EXP CN2 I I T Trunk Trunk T Port 6 Port 7 7 R 4 4 DBS 824 10 300 Issued3 l 95 ...

Page 32: ...the second 208 EXP card See Chapter 3 for circuit card installation 2 Connect the trunks from the MDF to the RJ14 trunk connectors CN7 and CN9 on the backplane and the RJ 14 trunk connector CN2 on any 208 EXP card installed as shown in Figure 4 l and Figure 4 2 Lines Extension Connectors The number of extension ports on your system depends on the number of 208 EXP cards installed in the DBS 824 Ta...

Page 33: ...nes Fimre 4 3 DBS 824 extension connections MDF Extension Ports l 24 r Extension I Extension 24 Extension Connector Pinouts Table 4 2 provides pinouts and color codes for extension slots 4 6 DBS 824 l O 300 Issued 3 l 95 ...

Page 34: ...ort Connector CN6 Lines DBS 824 KSU First Leftmost 208 EXP Circuit Second 208 EXP Circuit Card No Connection Pon 23 VI GN 48 23T 122 32 J GN VI 23 23R Port 24 VI BR 49 24T 123 33 BR VI 24 24R VI SL 50 Not used SL VI 25 Issued 3 l 95 DBS 824 l O 300 4 7 ...

Page 35: ...ect station selection and busy lamp fields for internal lines The DSS 72 can also be used for text assignment l Up to two DSS 72s can be assigned to attendant phones 1 and 2 l If more than one DSS 72 is assigned to an attendant phone only one of the DSS 72s can be wired from the same wall jack as the attendant phone as shown in Figure 4 4 Additional DW72s must be wired from a separate wall jack l ...

Page 36: ... Conductor Cable Four Conductor Cable Two Conductor Digital Telephone Two Conductor Fiat Head Screw To digital extension pork Ports 1 and 2 are attendant phone s by default Be careful not m reverse DSS and key phone wiring Issued 3 l 95 DBS 824 l O 300 4 9 ...

Page 37: ...key phone using the mounting plate and the four screws as shown in Figure 4 5 Connect the EM 24 to the key phone using the two conductor cable Connect the EM 24 to the wall jack using a four conductor cable Connect the four wires from the key phone and EM 24 to the MDF connector EM 24 connection Four Conductor Cable Two Conductor Mounting Plate b for attachingthe telephone and EM 24 Flat Head Scre...

Page 38: ...ion 1 Remove the cover from the SLTA 2 Remove the cable punch out plate Figure 4 6 to make an opening for the cables coming into the SLTA To remove the plate cut the grooves on either side with diagonal cutters Then bend the plate back and forth with needle nose pliers to remove it Figure 4 6 Cable punch out tie SLTA 3 Mount the SLTA to the wall see Figure 4 7 Note Table 4 3 shows the maximum dist...

Page 39: ... 100 R 1 4 If the DBS 824 is powered up turn off the power 5 Connect the GND and 24V leads on the SLTA to the DBS 824 power supply Be sure the wires do not touch each other or touch the metal frame housing 6 Ifdesired turn on the DBS 824 power 7 Connect the T and R leads to the digital extension ports on the DBS 824 as per Figure 4 7 One digital extension port is required for each SLT 8 Connect th...

Page 40: ...Trunks and Lines Figure 4 7 SLTA in WflcrSo Analog Extensions ToSLTAandB ToSLTCandD To 24V aqd GND 7 111111111 I I CandD Issued3 l 95 DES 824 10 300 4 13 ...

Page 41: ...ter describes telephone peripheral equipment installation Some peripheral equipment requires trunk and or line interfaces door phones or power failure units for example For information on tmnk and line connections see Chapter 4 Issued 3 l 95 DBS 824 l O 300 ...

Page 42: ... a screw inserted in the wall 1 Place the bottom edge of the telephone on a desk or other hard surface 2 Press the wall mount adaptor down until it detaches from the phone Figure 5 1 Figure 5 I Wall mount adaptor removal 3 Turn the wall mount adaptor around and re attach it to the phone Figure 5 2 WaLI mount aabt r removal r II Mount daptor 4 Remove the handset guide with a small screwdriver turn ...

Page 43: ...DSLTs can be modified for wall mounting by removing the desk stand and mounting it on the bottom of the phone The back of the DSLT and the desk stand include slots for attaching the phone to a screw inserted in the wall 1 Press the stand releases in toward the middle of the phone to release the desk stand Figure 5 4 Figure 5 4 Desk stand removal for DSLT wall mounting DBS 824 l O 300 Issue ...

Page 44: ...b guides and sliding it into place Figure S 5 Figure 5 5 Desk stand atbchment for DSLT wallmountinp I Handset Guide 3 Remove the handset guide with a small screwdriver turn it over and reinsert it into the phone Figure S 6 Handset auide I insertion for 1 wall mounting DSLT I J L L I I I r I I I 1 1 Issued 3 l 195 DBS 824 l O 300 5 5 ...

Page 45: ...smitted Data 3 RD 4 CTS 5 GND 6 7 1 8 RTS Received Data Clear to Send Ground No Connection No Connection 1Request to Send I 9 No connection installation 1 If the system is powered up power down the system 2 Install the SILl on the top right shelf Position the SIU with the serial interface connectors up and slide the notched end of the circuit board into the notch opening in the frame 3 Attach the ...

Page 46: ...Crop of DBS 824 Standard O Pin to S Pin or 2S Pin Serial Cable Standard g Pin to O Pm w 25Pin Serial Cable SMDR Winter or Similar Device Standard g Pm to Connector 9 Pin or 25 Pin Connector 25 Pin Cor nec or 6 Connect CN2 to a PC modem or other device if used If connecting to a modem a null modem cable is required since a modem is a DCE device Issued 3 l 95 DBS 824 l O 300 s 7 ...

Page 47: ...it is too close the receiver may not function properly Installation 1 The maximum input impedance of both terminals is 10k ohms The maximum signal level is 10 dB If you re using a single external source for both BGM and MOH connect the source to CN6 on the CPC as shown in Figure 5 9 If you re using separate sources connect the MOH source to CN8 and the BGM source to CN6 on the CPC M as shown in Fi...

Page 48: ... on the CPC card Table 5 2 CPC variable resistors Variable Resistor VRl CTl w GM VR3 MOH CPC M only Purpose Adjusts CO ringing tone volume Adjusts BGM or combined BGM MOH volume Adjusts external source MOH volume Figure 5 9 Instahtion of music on hoki and background music sin music source VR2 MOH BGM Volume Adjust I MOH BGM Issued 3 l 195 DBS 824 l O 300 5 9 ...

Page 49: ...und Music Music On Hold Telephones and Peripheral Equipment Fi pure S 10 IIWLGZJ O of music on hold and backwound music sennr dp VR3 MOH Volume Adjust VR2 BGM Volume Adjust 5 l 0 DBS 824 l O 300 Issued 3 l 195 ...

Page 50: ...answer or originate a call has access to the CO trunk l OPL Port 1 corresponds to CO trunk 1 and OPL port 2 corresponds to CO tmnk 2 Installation 1 Connect the first device to OPL Port 1 on CN8 as shown in Figure 5 l 1 2 If used connect the second device to OPL Port 2 on CN8 as show n in Figure 5 11 The DBS 824 must also be programmed to enable the OPL Ports See the DBS 824 Programming Guide Secti...

Page 51: ... Option Port Line Telephones and Peripheral Equipment kure S 11 OPL installation Option Port Device s Fax Machine Answering Machine etc IUU 0 5 12 DBS 824 l O 300 Issued 3 l 95 ...

Page 52: ...tion l The ringing output of the OPX Adaptor is 225 Vp p peak to peak at 20 _ HZ l When OPX stations are connected through the central office an external ringer supply may be required If required the ringing supply is connected to the OPX Adaptor lnstalla tion he following procedures describe direct OPX connection and OPX connection through a CO Refer to Figure 5 13 when installing the OPX Install...

Page 53: ...tances for OPX Adaptor installation Wiring Max distance in feet between gauge the DBS 824 and OPX Adaptor AWG 22 309 _ AWG 24 194 AWG 26 122 4 5 Connect the 7 and R leads to a digital extension port on the DBS 824 Connect the GND lead on the OPX Adaptor to the DBS 824 Frame Ground screw 6 Connect the IT and TR leads to the OPX station 7 Install the cover on the OPX Adaptor 8 Power the system down ...

Page 54: ...r Install the cover on the OPX Adaptor_ Power the system down then back tip Figure S 13 OPX installation 1 2 3 4 5 6 7 Perform Steps 1 through 5 which begin on page 5 13 Connect the T and TR leads to the central office Note If the central office requests a ground on the tip side of the OPX strap Pins 1 to 2 on CN3 Connect the OPX station to the central office To a DBS digital line c R Poe T 1c E z...

Page 55: ...zone paging terminal on the CN4 Connector Panel Terminals AZ 21 24 is 50 mA the resistance of the relay used for each zone paging terminal must be 2600 to 2800 Ohms The paging amplifier relays and speakers are not provided with the DBS 824 They must be purchased separately The EPA connector CN5 is used to connect the paging amplifier The output impedance of CN5 is 600 Ohms B2 Break 2 C2 Common 2 a...

Page 56: ...Zone3 24 Zone 4 EPA PAGING EN A Zone Paging Installation 1 Connect the paging amplifier to CN5 on the DBS 824 CPC M Circuit Card as shown in Figure 5 15 2 Connect the paging speakers to the amplifier 3 Connect the relays to the amplifier 4 Connect the relays to the 24V and zone paging terminals AZ 21 q on the Connector Panel I Issued 3 l 95 DBS 824 l O 300 5 17 ...

Page 57: ...rnal Paging Telephones and Peripheral Equipment Figure S 15 External zone paging instuliktion CPC M only 24V 0 a Zl Zone1 22 Zone2 23 Zone3 I 24V 1 IT IT IT II EPA PAGING 5 l 8 DBS 824 l O 300 Issued 3 l 95 ...

Page 58: ... connected to a voice activated amplifier to eliminate background white noise l The contact rating for the Cl Cornrnon 1 and Ml Make 1 terminals is 30V DC 1 amp maximum CPC M only l An external ringer device bell buzzer etc is not provided with the DBS 824 It must be purchased separately lln tallation of External Ringer Amplifier CPC S 1 Connect the EPA connector to the audio in connector of the a...

Page 59: ...ephones and Peripheral Equipment F igure 5 16 External ringer C NA device installation usirw an external n nvinv dpvirp _ __ _ ___o_ _ __ I ___ DC Power Supply L 24 Zone 4 L 82 Break 2 EPA PAGING S 20 DBS 824 l O 300 Issued 3 l 195 ...

Page 60: ...separateamplifier device from the paging system connect CN7 ER connector to the amplifier If using the same amplifier device as the paging system connect to the EPA connector jA T 7 eE Y F C C n I Z L PC AUX e R T iI ER H Connector 5 1 AZ All Zones Zl Zone 1 22 Zone 2 CN4 23 Zone 3 24 Zone 4 1 Figure 5 17 External ringer UNA device installation using the External Ringer Output 4UDIO OUT I EPA PAGI...

Page 61: ...be disconnected Ins talla tion 1 Remove the cover from the Power Failure Unit PFU 2 Remove the cable punch out plate Figure 5 18 to make a opening for the cables coming into the PFU To remove the plate cut the grooves on either side with diagonal cutters Then bend the plate back and forth with needle nose pliers to remove it Figure S 18 Cable punch out pk 12 Plower Failure Unit 3 Mount the PFU on ...

Page 62: ...to Trunk B and so on 8 Connect a 24 volt external power source to the 24V and GND terminals on the PFU 9 Install the cover on the PFU Figure j 19 Power Failure Unit PFU instuUafion hndoa Extension Port No A TRK Port No B TRKPonNo C 1TRK Port No D 4 Anabgbt msionPortNo Al Power Failure Unit w43703 To 24V and GND on Poww slqpbg of the hwl Caine1 no pola abn Issued 3 l 195 DBS 824 l O 300 5 23 ...

Page 63: ...ignments cleared before voice messages and abbreviated dial numbers are programmed Installation 1 Remove the cover from the Voice Announce Unit 2 Set SW 1 and SW2 according to the following tables Default settings are italicized See Figure 5 22 for the location of the DIP switches Table S 5 Switch setrings for SWI VAU 1 Dip Switch 2 SWI Switch Function 1 ON Enable blind transfer OFF Disable blind ...

Page 64: ...ON OFF ON T le S 7 Switch settings for DTMF detection timing VAU Dip Switch 1 SWl DTMF Detection Timer Switch 4 ON 80 ms OFF 40 ms Function Table 5 8 Switch settings for waif timing between dialed digits VAU Dip Switch 2 SW2 Wait Time Between Dialed Digits Switches S 6 Switch Time in seconds 2 6 10 14 5 OFF OFF ON ON 6 OFF ON OFF ON Table 5 9 Switch setiings for abbreviated diaiing digit length VA...

Page 65: ...to remove it Figure 5 20 Cable punch out plate Voice Announce Unit L 4 Mount the VAU on the wall using the three screws provided with the unit See Figure 5 22 5 Connect the extension cable from the DBS 824 to CNl on the VAU Note that two inside pins on CNl are port 1 The two pins on either side are port 2 as shown in Figure 5 21 Figure S 21 Extension cord connection to the VAU BK R G Y CNl on the ...

Page 66: ...Telephones and Peripheral Equipment Voice Announce Unit VAU Fimre 5 22 Voice Announce Unit VAU installation SW2 9 SW1 in Issued 3 l 95 DBS 824 l O 300 5 27 ...

Page 67: ...required to install the Door Box Adaptor Phillips screwdriver Needle nose pliers Diagonal cutters lnstalla tion 1 Remove the cover from the Door Box Adaptor 2 Remove the cable punch out plate Figure 5 20 in order to make an opening for the cables coming into the Door Box Adaptor To remove the plate cut the grooves on either side with diagonal cutters Then bend the plate back and forth with needle ...

Page 68: ...ptor Figure 5 24 Zn taikfi n of the door box door opener and Door Opener Doyx tor Contact Ratings for op ener 120V AC 0 3 amps 30V DC 1 amp 4 Connect theextension line to the Door Box Adaptor as shown in Figure s 25 Issued 3 l 95 DBS 824 I O 300 5 29 ...

Page 69: ...lephones and Peripheral Equipment Figure S 25 Connections to the Door Box Adaptor I i oDBS824 ExtPort Door Door Box Opener 5 Connect the Door Box and door opener to the Door Box Adaptor 5 30 DBS 824 l O 300 Issued 3 l 195 ...

Page 70: ...so attainment of some maximums depends on levels of feature usage and optional hardware requirements Though every effort was made to ensure the accuracy of these specifications Panasonic does NOT warrant them in regard to merchantability or fitness for a particular purpose Specifications are subject to change without notice Issued3 l 95 DBS 824 10 300 6 l ...

Page 71: ...tion ISystem Status Power Consumption Mth max traffic Heat Generation 1 with max traffic 130 Watts 1408 BTUs per Hour Table 6 3 Bery backup capacity System IBattery Ptik 1 Cape with maximum tra ic DBS 824 VB 43130 140 KliIlUteS Environmental Requirements Table 6 4 Temperature and humidity requirements 1 Environmental Conditions Requirements 1 Temperature 32t0104 F Oto O C Relative Humidity 1 3Oto9...

Page 72: ...l 2 x 7 l 2 x 9 t 1 EM 24 1 3 3 13 x 3 l 8 x 8 3 8 1 1 Weight Ibs Cabinet VB 43225 Other key phones Approx 24 varies with options 2 3 2 2 DSLT 1 6 DSSl72 1 6 EM 24 9 Resource Maximums Table 6 6 Trunk and line capacities DBS 824 System Resources Trunk ports Extension ports Trunk Extension speech path switching O 208 l 208 2 208 Expansion Expansion Expansion Cards Installed Cards Installed Cards Ins...

Page 73: ... stations in the system CPC S and M 3 four party circuits No of incoming authorization codes No of outgoing authrorization codes No of digitsin each authorization code Hunting 1 1 No of groups _ No of stations in a group Least cost routing No of routing tables 1 Area Code table 1 Office Code table 4 Special Area Code tables 4 Special Office Code tables No of enuies in each routing table 1000 No of...

Page 74: ... office code restriction 4 1000 4000 total table I I Paging No of groups No of stations in a grow 8 No of stations in the svstem Speed dial No of personal speed dial numbers No of system speed dial numbers No of digits per speed dial number personal and system Trunk Queuing No of trunk queuing registrations Standard Mode Add On Mode CPC M Onlv 10 per extension 90 99 40 per extension 900 939 90 00 ...

Page 75: ...34 key speakerphone VB 43233 34 key speakerphone with LCD display Phone Options VB 433 10 24 key expansion module EM24 4 8 12 VB 43320 72 key DSS BLF module SS 72 2 4 4 VB 43884 7 ft handset cord VB 43885 15 ft handset cord VB 43886 25 ft handset cord 8 16 24 VB 43890 K type handset Printed Circuit Cards VB 42450 Call processor card CPC S 1 1 1 CPC M VB 4245 1 Call card CPC M processor only VB 434...

Page 76: ...nly Doorbox Equipment VB 437 11 Door box adaptor 4 4 4 VB 43705 Door box 4 4 4 Optional Equipment VB 43130 1 Built in system backup battery sets 1 1 1 1 VB 43709 1 Single Line Telephone Adaptor 1 SLTA 4 ckts per SLTA 2 4 fj 1 VA 43703 4 line failure unit power 1 2 2 VB 43702 Off premise extension adaptor 8 16 24 VB 43940 Application interface processor 1 1 1 1 API CPC M only 6 8 DBS 824 1O 300 Iss...

Page 77: ...between the DBS 824 and the Doorphone Adaptor Doorphone Loop between the Doorphone Adaptor z dthe y Doorphone Voice Announce Unit Resistance Cable Gauge AWGJ Maximum Cabling Length in Feet Distance from the DBS 824 40 Ohms I 22 I 1239 1 24 I 779 I 26 490 22 619 I 24 I 390 26 245 100 Ohms 22 3097 24 1948 I 1225 10 Ohms 11 900 Ohms E ixlng nd 1 10 Ohms 22 309 24 194 I 26 I 122 40 Ohms ppyy 10 Ohms 1...

Page 78: ...terface 1 RS232 C 1 Baud rate 1 300 1200 4800 or 9600 kbps Parity Stop bit length Data bit length Even odd or none 1 1 5 or 2 5 6 7 or 8 Signaling Characteristics Table i 12 Signaling to CO Specification Dial pulse Break ratio Minimum pause Trunk start 8 to 11 pulses per second PPS 58 to 64 0 7 to 1 0 seconds Loop Table 6 13 S gnaiing levels Item Trunk input DISA Level 40 dBm minimum Distortion Le...

Page 79: ... 600 Ohms CO trunk to analog station OdB Analog station to CO trunk OdB CO trunk to digital station OdB Digital station to CO trunk OdB Digital station to digital station 6dB Digital station to analog station 6dB Analog station to digital station 6dB Analog station to analog station 6dB issued 3 l 95 DBS 824 l O 300 6 11 ...

Page 80: ...off O 5 on 2 5 off 1 on 7 off Continuous Programmable Callback 400 Hz 1 or0off Busy 4801620 Hz 0 5 on O 5 off Busv override 400 Hz 0 25 on O 25 off O 25 on Splash 550 Hz Error 400 Hz Reminder call 550 Hz Call waiting 550 Hz Key press 1kHz Internal Tones SLTs CO Station ringing 20 Hz Hold recall 0 5 on 0 5 on O 5 off 4 on l off 4 on l off 40n I off 4 on silence 0 25 on O 25 off O 25 onl7 25 off Dur...

Page 81: ...able 6 f 6 DTMF frequencies Digit Frequency Hz 1 697 1209 2 697 1336 697 1477 4 770 1209 5 770 1336 6 770 1477 7 1 852 1209 8 852 1336 9 852 1477 I 941 1209 to 1 941 1336 1 j 941 1477 Issued3 l 95 DBS 824 l O 300 6 l 3 ...

Page 82: ...3 CPC description 2 6 RAMCLEAR 3 11 RAMHOLD 3 I 1 E EM 24 4 10 Environmental requirements 6 3 Extensions analog 4 l 1 connectors 4 5 digital 4 8 pinouts 4 6 External ringer 5 19 F Facility interface code 1 2 FCC registration number l 2 Frequencies DTMF 6 13 G Grounding 1 4 3 5 H Heat generation 6 3 I InitialiZation system 3 11 Input power 6 3 Installation Digital Extensions 4 8 M Door box adaptor ...

Page 83: ...ones 4 11 SLTA 4 11 SLTs4 11 SMDR 5 6 Specifications backup batteries 6 3 cabling distances 6 9 communications parameters 6 10 dimensions and weight 6 4 DTMF frequencies 6 13 environmental requirements 6 3 feature related capacities 6 5 hardware maximums 6 7 heat generation 6 3 input power 6 3 power consumption 6 3 signaling 6 10 tone plan 6 12 trunk and line capacities 6 4 T Tone plan 6 12 Trunks...

Page 84: ...Panasonic m CcaRaB Digital Business System DBS 824 Section 400 Programming ...

Page 85: ...ion Display l 5 SMDR Start Timer for CO Calls l 6 Least Cost Routing LCR Access 1 7 Override Toll Restriction With SSD Numbers 1 8 SSD Display Restriction l 9 Auto Flash Redial l 10 One Touch Dial l 11 Onhook Transfer 1 12 Key Bank Hold l 13 Non Appearing Trunk Hold l 14 SLT Flash Control l 15 Extension Number Digits 1 17 Attendant Intercom Calling l 18 Extension Intercom Calling 1 19 Alert Tone f...

Page 86: ...gth SMDR l 48 SMDR Serial Port Flow Control X ON X OFF l 49 SMDR Printing Mode 1 Outbound and Inbound l 50 SMDR Printing Mode 2 Long Distance and Local Calls l 51 SMDR Printing Mode 3 Header Title l 52 PBX Settings 1 53 PBX Access Code s l 53 Automatic Pause Position For PBX Access Codes _ l 54 External UNA Relay Control 1 56 Ring Patterns For UNA Terminals MI Cl Bl l 56 External Page Interface Co...

Page 87: ...Pause Timer l 88 CO Flash Timer l 90 SLT Onhook Flash Timer 1 92 CO Ring Cycle Detection Timer l 93 Inbound Ring Cycle Expansion Timer 1 95 Dial Pause Timer 1 97 PBX Flash Timer l 98 Call Forward No Answer Timer l 99 Attendant Hold Recall Timer for Intercom Calls l 100 Extension Hold Recall Timer for Intercom Calls l 101 Attendant Transfer Recall Timer for Intercom Calls l 102 Extension Transfer R...

Page 88: ...nk Access for Group 9 2 5 Pooled Trunk Access for Groups 8l 86 2 6 Trunk Port Type 2 7 DISA Auto Answer 2 8 Private Trunk Line 3 9 _ 2 10 Automatic Pause for PBX Line Dial Tone Detection 2 11 Outbound DTMF Signal Duration for Auto Dialed Digits 2 12 Unsupervised Trunk Conference 2 13 Inbound Ring Pattern 2 14 Trunk Disconnect Detection Timer 2 15 DISA Start Time 2 16 DISA End Time 2 17 Trunk Circu...

Page 89: ...g a Busy Extension 3 36 Extension Directory Display 3 38 Extension Class of Service Assignment _ 3 39 Ringback Tone From ML Keys 3 40 _ SLT Hookflash 3 41 Extension Ring Pattern 3 42 Digital SLT Receiving Volume 3 44 Auto Set Relocation Code _ 3 45 Perrnanent Call Forward Type 3 47 Permanent Call Forward Extension 3 48 ML MC0 Separation 3 49 VAU Hunting Priority 3 50 SLT Disconnect Signal 3 51 VAU...

Page 90: ...6 Extension Name 6 3 System Speed Dial Names 6 5 Personal Speed Dial Names 6 6 Absence Messages 6 7 Trunk Name Assignment 6 9 Hunt Group Name Assignment 6 10 Call Waiting OHVA Text Reply 6 l 1 Chapter 7 Toll Restrictions FF7 An Overview of Toll Restrictions 7 3 International Calling For TRS Types 3 6 7 5 Dialing Restriction During Inbound Trunk Calls for TRS Types 3 6 7 7 Maximum Dialed Digits For...

Page 91: ...lobal Copy f 7 27 Chapter 8 Least Cost Routing FF8 An Overview of Least Cost Routing 8 3 Least Cost Routing LCR Area Codes 8 7 Least Cost Routing LCR Office Codes 8 8 Special LCR Area Codes 8 9 Special LCR Office Code Tables 8 10 Time Priority Route Tables 8 l 1 LCR Trunk Groups 8 13 LCR Delete Tables 8 15 LCR Add Tables 8 16 Chapter 9 Copy Program Settings FF9 Trunk Copy 9 3 Extension Copy 9 4 FF...

Page 92: ...eys used in programming mode Intro 6 Figure l l Soft key numbering on large display phones l 63 Figure 1 2 Example CO ring cycle detection timing l 93 Figure 5 l DSS 72 key layout 5 6 Figure 6 l DSW2 key usage for name assignment 6 3 Contents 8 DBS 824 l O 400 Issued 3 l 95 ...

Page 93: ...imer values l 82 Extension park hold recall timer values l 83 Attendant call reversion timer values l 84 Unsupervised conference timer values l 86 Automatic pause timer values l 88 CO flash timer values L 90 SLT flash timer values 1 92 Inbound ring cycle expansion timer values l 95 Dial pause timer values l 96 PBX flash timer values 1 98 Call forward no answer timer values l 99 Recall timer values...

Page 94: ...ble 7 2 Maximum number of dialed digits for TRS types 3 6 7 8 Table 7 3 Differences between old and new dialing plans 7 l 1 Table 8 1 lime priority route table 8 4 Table 8 2 LCR table descriptions 8 4 Table 8 3 LCR table 8 5 Table 8 4 LCR time periods and positions used 8 11 Table 8 5 LCR trunk selection 8 13 Table 10 l System Speed Dial ranges I 10 3 _ Table 10 2 DSS key functions in System Speed...

Page 95: ...mming methods see Appendix Bof this manual The following tible summarizes the topics contained in this introduction Understanding FF Key Programming Intro 5 Program Suucture Intro 5 I I I How to Enter the Programming Mode 1 Intro 6 I I I I Example Programming Entry 1 Intro 7 1 1 Default Program Settings 1 Intro 8 1 Issued 3 l 95 DES 824 l O 400 Intro l ...

Page 96: ...escriptions are contained in Feature Operation Section 700 of this manual Confirm that you have the DBS 824 hardware required for the end user Use Forms and Tables Section 450 to record the customer s site data Use the following guidelines when completing Forms and Tables l Be sure to record all program entries l Leave the default values for equipment that is not connected l Pay careful attention ...

Page 97: ...on procedure can also be used when you want to return all changed programs to the default values 1 Power off the DBS 824 set power switch to OFF 2 Slide the CPC s SW1 switch to RAMCLEAR Figure I CPC memorv clear switch POWar Switch Status LED CAUTION Some early CPC cards have RAM HOLD and RAM CLEAR reversed Check the silk screen I CAUTION Settmg SW 1 to RAM CLEAR Erases l_ Programmmg 8 I _ A 0 I P...

Page 98: ... desired group to start programming the entries called addresses of the group DBS 824 program structure F FKey FFl FF2 FF3 FF4 FF5 FF6 IT7 FF8 FF9 FFlO Programming Group System settings CO Trunk settings Extension settings Ring Assignments and Hunt Groups FF Key Assignments Names and Messages on LCD Display Toll Restrictions TRS Least Cost Routing CR Copy Program Settings Speed Dialing system and ...

Page 99: ...s forward increments program address number How to Enter the Programming Mode From the Attendant Port Programming can be performed from the attendant display phone A phone that is connected to extension port 1 with an extension number of 100 is automatically an attendant phone By default extension port 2 extension number 101 is the second attendant phone although this extension can be reprogrammed...

Page 100: ...ime From a Non Attendant Port When programming from a display telephone other than an attendant follow these steps 1 Press ON OFF 2 Dial 98 3 Enter the programming authorization code 9999 by default 4 Press PROG 5 Press the pound sign twice 6 Press the desired FF key and proceed with programming Example Programming Entry If you re unfamiliar with DBS programming use the following example to guide ...

Page 101: ...hese addresses contain number ranges which are shown in parentheses These are the acceptable ranges for trunk numbers extension ports etc in a CPC M configuration with two 208 Expansion Cards In the following chapters of this Programming section the address explanations will also show the acceptable number ranges for the CPC S configuration with one 208 Expansion Card Table 2 Default program selii...

Page 102: ...e for Busy Override OHVA Disabled System Installation Area Code l Area SSD Name Display API SLT Assignment Voice Mail Busy Tone Delayed Ring Second Attendant Position 5 names No assignment Silence _ Disabled Ext 101 Third Attendant Position Fourth Attendant Position Attendant Transfer Extension Attendant Override Extension BLF Delayed Ring Transfer Ring Pattern Page Duration SLT DISA Ring Pattern ...

Page 103: ...18 l 3 Automatic Pause Position for PBX Access Codes None FFl 2 4 External UNA Relay Control FFl 2 4 l Oor l Ring Patterns for UNA Terminals M C B FFl 2 4 2 9 0 or l External Page InterfaceControl for Paging Groups FFl 2 5 Class of Service FFl 2 5 l 8 l 21 Oor Extension Class of Service l 1set on 3 set off Internal paging Classes 1 8 Restrict all features FFl 2 6 Account Codes FFl 2 6 l lOO l OOOl...

Page 104: ...nsion Park Hold Recall Timer Attendant Call Reversion Tier Unsupervised Conference Timer Automatic Pause Tier 20 set 140set 180 set 10min 3 5 set I FFl 3 ll O 15 FJ l 3 12 0 6 CO Flash Tier SLT Ouhook Plash Timer J 1set 200 to 1500ms FFl 3 13 O 3 CO Ring Cycle Detection Timer 6 set J Fl 3 14 O 15 FFl 3 1 O 15 FFl 3 16 O lO FFl 3 17 O 15 FFl 3 18 O 12 FFl 3 19 O 12 FFl 3 20 O 12 Inbound Ring Cycle ...

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Page 113: ...ings SMDR Data Serial Port CNl l 5 l 44 PBX Settings 1 1 53 1 External UNA Relay Control Class of Service Account Codes Custom Screens Caller ID Automatic DISA Maintenance Data Serial Port CN2 System Tiers Remote Programming and DISA Codes Programming Authorization Code l 56 l 58 l 60 l 63 l 70 1 71 1 77 l 117 1 121 New Function Reset 1 122 Door Phones 1 123 Issued 3 l 95 DBS 824 10 400 ...

Page 114: ...S824systemclock ThedayanddateareprintedontheStationMessage DetailRecording SMDR printout ProperLCR LeastCostRouting operatibn depends on conectdatesettings Properoperationof peripheralequipment mayalso depend oncorrectdatesettings Programming FFl l 1 MM DDYY Month day andyearin numericformat for example January1 1995wouldbe entered as010195 Issued 3 l 95 DBS 824 l O 400 Page l 3 ...

Page 115: ...me in the DBS 824 system clock The time appears on key phones that have LCDs and is also included in SMDR call records Note Correct time settings are necessaryfor proper LCR Least Cost Routing operation Programming FFl l 2 HHMM i Time setting in 24 hour format for example 3 00 pm would be entered as 1500 Page 1 4 DBS 824 1O 400 Issued 3 l 95 ...

Page 116: ...utgoing CO calls is normally displayed on telephones with LCDs The DBS 824 can be programmed so that the call duration time is not displayed NOTE This setting doesnot affect SMDR recording of the call Programming FFl 2 I l 0 orl t O Call duration is not displayed l Call duration isdisplayed Related Programming Call Duration Timer FFl 2 1 32 0 1 or 2 Issued 3 l 95 DBS 824 l O 400 Page l 5 ...

Page 117: ...tgoing calls the purpose of this timer is to allow the CO to connect the call or the called party to answer before beginning SMDR timing For incoming calls the purpose of this timer is to limit the number of SMDR records for incoming calls e g if an incoming call lasts for less than 30 seconds and this SMDR Start Timer is setfor 30 seconds an SMDR record will not be generatedfor that call Programm...

Page 118: ...ngs FF8 all tiotes Restriction With Call For w d Outside Feature LCR will not work with the Call Forward Outside feature If LCR is activated the above addressis setto l extensions set to Call Forward Outside must usetrunk groups l 6 trunk group 9 cannot be used SeeSection 700 Feature Operation for more information Required Hardware Setting To useLCR Strap 53 on the CPCcard must be cut See Section ...

Page 119: ...l override toll restrictions In other words all SSD numbers higher than the one entered will also override TRS types 2 6 Programming To set SSD numbers to override TRS settings Enter the SSD number that you want to override TRS types 2 6 All SSD numbers higher than this number will also override TRS types 2 6 System SpeedDial Number Standard Mode 00 thru 89 Add On Mode 000 thru 199 To reset to the...

Page 120: ... will display but the dialed digits will not This addressalso determines whether the LCD shows the dialed digits when theSSD codes are accessedusing the REDIAL key Telephone numbers associated with SSD codes 00 79 Standardmode or 000 159 Add On mode will always display during dialing regardlessof the setting here Programming FFl 2 1 5 0 or l 4 O SSD dialed digits are displayed l SSD dialed digits ...

Page 121: ...S 824 is connected to a PBX sendinga flash may place the line to the PBX on hold in this case Auto Flash Redial should be disabled Programming FFl 2 1 6 O orl O REDIAL doesnot send flash l REDIAL sends flash Related Programming PBX Flash Timer FFl 3 16 Trunk Port Type FF2 Trunk lO Notes Timing The CO Line Flash and the Redial Flash featuresare controlled by the same timer Page l 10 DBS824 10 400 I...

Page 122: ... and higher Address FFl 2 1 7 0 or 1 Description The One Touch Dial feature enablesusersto dial an extension by pressing a single programmable key This feature is enabledregardlessof the program setting One Touch Dial cannotbe deactivated Issued 3 l 95 DBS 824 l O 400 Page l 11 ...

Page 123: ...lated Programming AttendantTransferRecallTimerfor CO Calls FFl 3 4 ExtensionTransfer RecallTier for CO Calls FFl 3 5 AttendantTransferRecalllimer for IntercomCalls FFl 3 20 ExtensionTransferRetail Timerfor IntercomCalls FFl 3 2l Notes CaUTransfers Bothintercomcallsandtrunk callscanbeonhook transferred Transfer Recalls If atransferred call recallsto anextensionandis not answered it will automatical...

Page 124: ... current trunk on hold Also an attendant phone can pressa DSS BLF key to automatically transfer a trunk call to an extension without pressing HOLD first In both of thesescenarios the DBS 824 will automatically place the current trunk call on system hold when the phone user pressesthe FF key or DSS BLF key If Key Bank Hold is disabled default setting the phone usermust press HOLD before accessinga ...

Page 125: ...s placed on hold this program determines whether it is System Hold default setting any other extension phone can pick up the call or Exclusive Hold the call can be retrieved only on the extension where it was placed on hold Programming I FFl 2 l lO 0 or l t O Exclusive Hold is usedfor non appearing trunk calls l System Hold is used for non appearing trunk calls 1 Notes Applicable Phone Types This ...

Page 126: ... another number in 2 The user dials another number in order to transfer the call The dialed order to transfer thecall The dialed number is busy or doesnot answer number is busy so the userneedsto so the userneeds to return to dial get dial tone again in order to dial tone in order to dial another number another number 3 Theuserhook 7ashes asecondtime 3 Theuserhook k shes asecondtime to receivedial...

Page 127: ...SLT Flash Control FFl Programming I I FFl 2 1 11 0 or l f O A secondSLT hookflash results in dial tone l A second SLT hookflash retrieves a held call Page 1 16 DBS 824 l O 400 Issued 3 l 95 ...

Page 128: ... system This dependson your system s configuration l CPC S or CPC M with one 208 EXP Card supports 16 extensions l CPC M with two 208 EXP Cards supports 24 extensions Programming FFl 2 1 12 yrly f 0 2digit numbers 1 3 digitnumbers A second W is required to confirm the new numbering plan Or enter an asterisk to cancel the new numberine Related Programming Extension Numbers FF3 ExtPort l lo 69 or lO...

Page 129: ...one will either ring or it will establish a voice path on the phone s loudspeaker so the attendantcan talk to and hear the extension phone user Programming FFl 2 1 13 0 or l t O Ring tone calling l Voice Calling Related Programming Alert Tone for Voice Calls FFl 2 l 15 Notes Int action With VAU If this addressis set to Voice calling and a VAU is used the VAU will not answer a call from an attendan...

Page 130: ...ll either ring or it will establish a voice path over thephone s loudspeaker so the extension caller can talk to and hear the person being called Programming FFl 2 l 14 0 or l t O Tonecalling l Voice calling Related Programming Alert Tone for Voice Calls FFl 2 l 15 Notes Inferaction With VAU If this addressis setto Voice calling and a VAU is used the VAU will not answer a call from anextension unl...

Page 131: ...on 1 0 and higher Address FFl 2 l 15 0 or l Description An initial splash tonefor voice intercom calls can be sounded for 0 5 secondsbefore the caller s audio path is connected Programming FFl 2 1 15 0 or l t O Alert tone is disabled l Alert tone is enabled Page l 20 DBS 824 10 400 Issued 3 l 95 ...

Page 132: ...y Override and Offhook Voice Announce OHYA calls are preceded by an alert tone This feature is governed by statelaw some statesrequire the alert tone Programming I I FFl 2 1 16 0 or l t O Alert tone is disabled l Alert tone is enabled Related Programming Busy Override Send FF3 ExtPort 9 Busy Override Receive FF3 Ext Port lO PageGroup Extensions FF3 ExtPort 1 thru 2 0 or l Issued 3 l 195 DBS 824 l ...

Page 133: ...ogramming FFl 2 l 17 Oor l t O l is not required before a long distance call l l must be dialed before a long distance call Notes Znteracfiori With TRS and CR If 0 is selectedabove L 1 is not required before a long distance call the system will look at the first three digits of the number dialed whether it s a 1 or not This would severely limit the capability of IRS and LCR which are basedon 3 di ...

Page 134: ... 5 names are displayed default setting themaximum length for eachname is 16 characters When 10 namesare displayed the maximum length for eachname is 7 characters Programming I FFl 2 1 18 0 or I t O Displays5 SSDnames l Displays 10 SSD names Related Programming Override TRS with SSD Ntibers FFl 2 1 4 SSD Display Restrictionf FFl 2 l 5 System SpeedDial Names FF6 2 SSD System Spetid Dial Numbers FFlO...

Page 135: ... M Version 1 0 and higher CPC M Only future Address FFl 2 l 19 ExtPort Description This program is reservedfor future 3rd party applications with the CPC M card and currently has no effect on the DBS 824 system regardlessof its setting Page1 24 DBS824 lo 400 Issued 3 l 95 ...

Page 136: ... CPC S and CPC M Version 1 Oand higher Address FFl 2 1 2O f 0 or l Description The DBS 824 canbe set to sendeither silence default or a busy tone to a voice mail port at the conclusion of a call Programming FFl 2 l 20 0 or l Issued 3 l 95 DBS 824 l O 400 Page 1 25 ...

Page 137: ... ceaseringing Programming FFl 2 l 21 0 or l f Delayed ringing is disabled l Delayed ringing is enabled Related Programming CO Delayed Ring Timer FFl 3 22 0 15 CO Delayed Day Ring Assignments FF4 5 ExtPort Trunk CO Delayed Day Ring Assignments for Hunt Groups FF4 5 HuntGrp Trunk CO Delay Night 1 Ring Assignments FF4 6 ExtPort Trunk CO Delayed Night 1 Ring Assignments for Hunt Groups FF4 6 HuntGrp T...

Page 138: ...s callswill aansferto theAttendantTransfer Extension if assigned Programming To assign a second attendant FFl 2 l 22 101 to 699 Extension Number 101 699 Default lOl To clear the second attendant bosition I FFl 2 1 22 CONF ON OFF I Related Programming ThirdAttendantPosition FFl 2 l 2 lOl 699 FourthAttendantPosition FFl 2 l 24 lOl 699 AttendantTransferExtension FFl 2 l 25 lOl 699 Notes ProgrammingRe...

Page 139: ...transferto theAttendantTransfer Extension if assigned Programming To assign a third attendant FFl 2 l 23 101to 699 t ExtensionNumber 10l 699 Default No third attendant assigned To reset the third attendant position to the default value I FFl 2 l 23 CONF ON OFF I Related Programming Second AttendantPosition FFl 2 l 22 lOl 699 FourthAttendantPosition FFl 2 l 24 lOl 699 AttendantTransferExtension FFl...

Page 140: ...nsferto theAttendantTransfer Extension if assigned Programming To assign a fourth attendant FFl 2 1 24 101 to 699 t ExtensionNumber 101 699 efault Nofourth attendant assignedj To reset the fourth attendant position to the default value FFl 2 1 24 CONF ON OFF Related Programming Second AttendantPosition FFl 2 l 22 lOl 699 Third AttendantPosition FFl 2 l 23 lOl 699 AttendantTransferExtension FFl 2 l...

Page 141: ...d third and fourth attendantsin sequence If all line appearancesare busy on all attendants calls will transfer to the extension assignedin this address Programming To assign an attendant transfer extension Notes FFl 2 l 25 101 to 699 f Extension Number 101 699 Default No transfer extension assigned To reset the attendant transfer extension to the default value I I FFl 2 l 25 CONF ON OFF I Pilot Nu...

Page 142: ...n is engagedin an intercom call or a CO call When a barge in occurs all three parties can hear and talk to each other if the Attendant Override feature is enabled default setting theattendant canbarge into an extension even if theextension has been programmed to block barge ins Programming I O DisablesAttendant Override l EnablesAttendant Override Related Programming Alert Tonefor Busy Override OH...

Page 143: ...nsweredcalls if an incoming call is not answered at one extension the system will sendthe call to another extension NOTE Theextension to which the call is forwarded must have a DSS BLF key Programming FFl 2 l 27 0 or l f O Delayedringing is off l Delayed ringing is on Related Programming Extension Delayed Ring Table FF4 8 TargetExtPort SourceExtPort 0 or l Extension Delayed Ring Timer FFl 3 23 0 1...

Page 144: ...type of phone Digital or Analog connectedto theextension port seetable below for thesering patterns Programming FFl 2 1ff 28 0 6 t Transfer Ring Pattern Number Default O seetable below Table 1 2 Transfer ring patterns Related Programming Terminal Type FF3 ExtPort 2 Extension Ring Pattern FF3 ExtPort 38 Notes Adapter Requirement For Analog Phones Since the DBS 824 hasonly digital extension ports a ...

Page 145: ...aging circuit 60 secondsafter a pageis initiated If this addressis set to leave the paging circuit open indefinitely the system will not automatically close it the paging person will close thecircuit when he she hangs up Programming FFl 2 l 29 0 or l f O Thepagecircuit remainsopenindefinitely l The paging circuit remains openfor 60 secondsbefore the system closesit Page1 34 DBS 824 10 400 Issued 3...

Page 146: ...Aportsthat receiveinboundDISA calls Thepatterncanbesetto aone second on three second off ring burst orit canfollow anyof thepatternsfoundin the normalCentralOffice transferringpatterns see TransferRing Pattern programaddress FFl 2 l 28 Programming O l secondon 3 0seconds off l SameastheCO msfer ringpattern Related Programming TransferRingPattern FFl 2 l 28 0 6 Issued 3 l 195 DBS 824 l O 400 Page l...

Page 147: ...ws quick disconnect from third party voice mail systems The sending of the SLT disconnect signal can be enabled or disabled on an extension by extension basis using program addressFF3 ExPort 45 Programming 1 FFl 2 1 31 O l 5 4 I Disconnect Signal Duration Default O seetable below Table I 3 Disconnect signal durahon values I 300 ms I 1 4 I 400 ms I 500 ms 6 1 600ms t I 7 1700 ms 8 800 ms 9 900 ms 1...

Page 148: ...l 2 l 32 0 l or 2 A 0 5seconds 1 16seconds 2 30seconds Related Programming CallDurationDisplay FF12 l l 0 or l SMDRStaqTimerfor CO Calls FFl 2 l 2 0 l or 2 Notes Interaction With SMDR ThisCall DurationTier only affectsthe display of callduration Thesystembeginstheactualtiming of thecall accordingto theSMDR StartTier address FFl 2 l 2 In orderfor calldurationto bedisplayed SMDRtiming muststartbefor...

Page 149: ...ange PSDNumberRange 90 99 N A Standard Mode Add On Mode 00 89 000 199 90 99 900 939 Proarammina FFl 2 1 33 I 0 or l f O Standard Mode l Add On Mode NOTE Defaultis 0for CPC S defaultis 1for CPC M Related Programming SystemSpeedDial Numbers FFlO l Personal SpeedDial Numbers FFlO 2 Notes Standard Mode for CPC S TheCPC Smodelsupports onlyStandard mode theAdd Onmodesettingis disabled Changing Speed Dia...

Page 150: ...diaithisnumberof times efau lt E Related Programming WaitTrmefor Auto RepeatDialing FRl 3 26 Busy Tone BT DetectionTimer FFl 3 27 Dial Tone DT DetectionTimer FFl 3 28 COBusyTone BT Detectionfor Auto RepeatDialing FF2 Trk 22 Notes Setting theDBS 824fo detectBT Thesystemmustbesetto monitortheCO for busytone FF2 Trunks 22 in orderto enabletheAuto Repeat Dialing feature Thesystemcanmonitorupto 2 trunk...

Page 151: ...rts 1 and 2 Notes Power DownRequirement After enabling an OPL port selecting 1 or 2 in this address reset the system by powering it off then back on Otherwise the OPL extension will constantly ring Port Operationwith OPL While OPL is using the CO port the system will not be able to accessthat port When OPL is not using the CO port the system can accessthat port for trunk calls while the system is ...

Page 152: ...c thedevice plugged into CN6 phono jack on the CPC M card Or it can be theinternal soundsource from the tonegenerator on the CPC M card Or it can have its own sound source plugged into the CNS phono jack on the CPC M card The CPC S card only hasone sound source the BGMMOH phono jack on CN6 Therefore this program addressdoesnot apply to CPC S models Programming FFl 2 1 36 0 l or 2 t Sound Sourcefor...

Page 153: ...her the device is an External Pager or External Ringer This addressdoes not apply to the CPC M card which has two phono jacks one specifically for each external device Programming FFl 2 l 37 0 or l c I O AnExternal Pagingdeviceis installedin EPA phono jack l An External Ringer device is installed in EPA phono iack Related Programming External PageInterface Control For Paging Groups FFl 2 2 9 0 or ...

Page 154: ...ess to Use aconference circuit Programming FFl 2 l d 0 or l f O Connectthe trunks directly Default l Use aconference circuit Relited Programming AutomaticDISA Callers FFl 2 8 l lO l honeNo Unsupervised Conference Timer FFl 3 9 O 15 Unsupervised TrunkConference FF2 Trunk 16 0 or l Un tperv dCorrferencer FF Ext rt f3 O or l Notes Limitation OnAvailabili Of ConferenceCircuits Thesystemcansupport upto...

Page 155: ... SMDR If this address is setto on useFFl 2 2 2 0 or l to selectevenor odd parity Programming FFl 2 i 1 0 or l f O Turnsoff theparitycheck l Turns on the parity check Related Programming Odd EvenParity SMDR FFl 2 2 2 0 or l Notes CheckingCommunicationsParameters Besureto properlysetall communicationprogrammingaddresses whenmodifyinganysingleaddress value Communicationparameters for SMDR aresetwith ...

Page 156: ...itycheckfor SMDR serialportCNl hasbeenset FF12 2 l this optiondetermines whetherthecheckis based onanevencountor anodd count Checking Cortununicaiions Parameters Be sureto properlysetall communication programming addresses whenmodifyinganysingleaddress value Cornmunicqionparameters for MDR aresetwith addressesFF12 2 1through9 Issued 3 l 95 DES 824 l O 400 Page 1 45 ...

Page 157: ...pheral equipment can be setfrom 300 bits per second to 9600 bits per second Programming I 1 300 bps 2 1200 bps 3 2400 bps 4 9600 bps Notes Checking Communications Parameters Be sure to properly set all communication programming addresseswhen modifying any single address value Communication parametersfor SMDR are set with addressesFFl 2 2 1 thrqugh 9 Page 1 46 DBS 824 10 400 Issued 3 l 95 ...

Page 158: ...ngthof thestop bitparameter for transmitteddata overSMDRserialport CNl Programming Notes 14 bit 2 1 5bits 3 2 bits Checking Communications Parameters Besureto properlysetall _ communication programmingaddresses whenmodifyinganysingleaddress value Communication parameters for SMDR aresetwith addresses FF12 2 1through9 Assued 3 l 95 DBS 824 10 400 Pagel 47 ...

Page 159: ...ansmitted data string at 7 or 8 bits over SMDR serial port CNl Programming FFl 2 2 5 I 3 qr 4 3 7 bits 4 8 bits Notes Checking Communications Parameters Be sureto properly set all communication programming addresseswhen modifying any single address value Communication parameters for SMDR are set with addressesFFI 2 2 1 through 9 Page l 48 DBS 824 1O 400 Issued 3 l 95 ...

Page 160: ...S824 ssoftwarewill stop theflow of datawhentheSMDRdevice smemorybufferbecomes full and resumetheflow whenthebufferempties Programming XON XOFF shodd bedeactivated defaultsetting if aflow control mechanism is presentelsewhere in theinterface i e in theprinter or RTS andCTSlines A flow controlmechanism shouldalwaysbepresent inorder to preventdatafrom beinglostduringtransmission FFl 2 2 6 Ogrl t O Tu...

Page 161: ... outgoing calls or for both outbound and inbound calls Programming I O Outbound only Mnbound and outbound Notes Activating SMDR Mode a r Using the Bus Mortitor Mode Lfthe DBS 824 is in Bus Monitor Mode theSMDR Mode must be reactivated to resume SMDR output To reactivate SMDR mode from any extension press ON OFF 90 ON OFF to empty buffer then ON OFF 93 ON OFF to activate SMDR mode Page l 50 DBS 824...

Page 162: ...nd Local Calls Software Version CPC S and CPC M Version 1 Oand higher Address FFl 2 2 8 0 or l Description TheSMDRprintercanrecorddataononly long distance callsor onall types of outbound calls Programming O Longdistance only l Local and long distance i Issued 3 l 195 DBS 824 10 400 Page1 51 _ ...

Page 163: ...k S and CPC M Version 1 Oand higher Address FFl 2 2 9 0 or l Description Titles such as Time Duration and CO areprinted every 60 lines on the SMDR report if this feature is enabled Programming FFl 2 2 9 0 or l O Turnsoff tlie header l Tums on theheader Page l 52 DBS 824 l O 400 Issued 3 l 95 ...

Page 164: ... DBS 824 is installed behind a PBX and hastoll restrictions enabled The feature prevents the DBS 824 from regarding the PBX accesscodedigit s aspart of a dialed number Programming To program an access code FFl 2 3 108 O 999or O 99 Access Code Numb Access CodeRequired To Dial The PBX wildcard pressFFll to enter it To reset access codes to default FFl 2 3 I 8 CONF ON OFF i Access Code Number Related...

Page 165: ... PBX hastime to connect to the central office before theDBS 824 sends the PBX any digits If an adequatepauseis not allowed the DBS 824 will senddigits to the PBX too quickly causing the call attempt to fail Different pausesequencescan be assignedto each PBX accesscode Programming To program an automatic pause FF1 2718 liJ First Digit of PBX Access Code l Pause after 1stdigit seetable below 2 Pause...

Page 166: ...tsthe numbers O 9 FFl 2 3 17 2 This sequencewill insert a pausebetween the 9X and therest of the dialed digits For example 91 PAUSE 404 555 5793 Insetting a pause after the PBX access code 8 To insert a pauseafter the PBX accesscode 8 is dialed enter this address FFl 2 3 16 l This sequencewill insert a pausebetweenthe 8 and the rest of the dialed digits For example 8 PAUSE 404 555 5793 Related Pro...

Page 167: ...g sound source This addressdoesnot apply to the CPC S card which is not equipped with UNA relay terminals However a UNA device can be plugged into the EPA phono jack on the CPC card useaddressFFl 2 l 37 to tell the system the type of device UNA or External Page plugged into EPA The ring pattern choices in this addressare continuous the terminal contacts are continuously energizedto receive CO ring...

Page 168: ...espeakers of extension phonesin thepagegroupselected Externalpaging however is controlledby thesettingof this address If externalpagingis activated anaudiopathis established via the EPA phono jack ontheCPCcard for bothCPC SandCPC Mversions whenever apageis initiated Thefollowingalsohappens in aCPC M configuration 1 the M2 B2 and CT relayterminalsareactivatedwhenany pagegroup isselected for thepage...

Page 169: ...lassof Servicecancontainuniquecombinations of on off settingsfor the21features shownin Tablel 5 below Programming I FFl 2 5 l 8 l 21 0 or l i t Classof Service Classof Service Features see O Off disabled tablebelow l On enabled Note All featuresare defaultedto Off for Classes of Service1 8 Tide I 5 Classof Servicefeatures I 5 8 9 t T Feature Dial ToneOn Off 50 Head Handset Exchange 51 BGM On Off 5...

Page 170: ...lls Related Programming Extension Class of Service Assignment FF3 ExtPort 35 Notes Interaction with ExtensionCibssof Service Assignment The Extension Class of Service Assignment address FF3 Ext Port 3 determines which Class of Service is usedby a particular extension By default every extension is assigned to Class of Service O which provides accessto all 21 of the Class of Service features and can...

Page 171: ...heckall dialedaccountcodesagainstthecodesenteredin thisprogram address If amatchisfound thesystemwill allowtheextensionuserto make anoutgoingcall based ontheTRStypeassignedtotheaccountcode However if thesystemdoesnotfind amatch theextensioncannotmakean outgoingcall If anextension is notsetto useVerifiedForcedAccountCodes theextension usercanstill enteraVerifiedForcedAccountCodeto usea differentTM ...

Page 172: ...ced Account Codes FF3 ExtPort 5 0 or I Toll Restriction Settings FF7 Note Interaction With TRS The default TRS type for Verified Forced Account Codesis 0 which generally allows intercom calling only Therefore if you assign an account code but do not assigna TRS value to it the code will restrict outside dialing Assignment Restriction An account code of 0000 is invalid SMDR Format In the SMDR repor...

Page 173: ...erestrictedbythe TRStypeassigned to theucco nrcode not theTRStypeassigned to the extension Programming I FFl 2 6 I l lOO 2 O 7 t t AccountCodeEntryNumber TRSTypesO 7 Default O Related Programming ForcedAccountCodes FF3 ExtPort 5 0 or l Toll RestrictionSettings FW Notes Interaction Wifh TRS ThedefaultTRS typefor VerifiedForcedAccount Codesis 0 which generallyallowsintercomcallingonly Therefore if y...

Page 174: ...ng the soft key will display a directory of extension numbers Personal Speed Dial numbers or System Speed Dial numbers l One touch initiation of a specific feature The soft keys can also execute any feature operation code except for Conference and Flash which already have their own fixed keys on the phone After thesecustom screensare built you can assignthem to display during different call states...

Page 175: ...ey Number Feature Code seefigure previous page seetable below Tqble l 6 Feature codes that can be assigned tg sofr keys on c tom screens Feature Absence Account Code Answer Key BGM Off 1Codeto beassignedto Soft Key 71 FP12 7 or AUTO FF12 FPll 1 FP12 53 Busy Override Call Forward 1 PRGG PROG 4 172 i Call Forward All Calls Call Forward Busy No Answer Call Forward Busy Call Forward No Answer Call Par...

Page 176: ... Night 2 mode FF12 523 Offhook Voice Announce 1 PROG PROG 5 1 Gffhook Voice Announce Answer FFll 3 Page 00 07 FF12 00 thru FF12 07 Personal SpeedDial Directory 900000 Personal SpeedDial Numbers AUTO 90 99 1900 909 1900 939 Release IFFll2 Reminder FF12 4 Save Number Redial Access AUTO FFll Save Number Redial Set AUTO AUTO FFll SpeedDial System Directory 900001 System SpeedDial Number AUTO 00 89 000...

Page 177: ...m exceptfor FFll andFF12 thephonewill nordisplayanycode for thesekeys althoughit will recognizethem Thisis because FFl 1and FF12represent anasterisk andapoundsign respectively in thefeature code Andsince and areusedfor movingforward backwardin the programming mode FFl 1andFF12areusedinsteadto store and entries in afeaturecode Initial Displays The 15customscreens areblankby default Displaying Featu...

Page 178: ...etextin thisprogramming address Programming FFl 2 7 2 2539 l lO xxxxxxmcr Screen Number 25 CustomScreen1 26 CustomScreen2 27 Custom Screen3 28 Custom Screen4 29 CustomScreen5 3O Custom Screen6 3l CustomScreen7 32 CustomScreen8 33 CustomScreen9 34 Custom Screen10 35 CustomScreen11 36 CustomScreen12 37 CustomScreen13 38 CustomScreen14 39 CustomScreen15 SoftKeyNumber Text upto 8 char seeFigure1 1 onp...

Page 179: ...Custom Screen 1 l Retum to defaultsetting 26 Custom Screen 2 27 CustomScreen3 28 CustomScreen4 29 CustomScreen5 3O Custom Screen6 3l Custom Screen7 32 CustomScreen8 33 CustomScreen9 34 CustomScreen10 35 CustomScreen11 _ 36 CustomScreen12 37 CustomScreen13 38 CuitomScreen14 39 CustoniScreen15 Related Programming CustomScreenfor Soft Keys FFl 2 7 l Screen Key Feature Custom ScreenText FW 2 7 2 Scree...

Page 180: ...ue blank no featuresassignedto soft keys Programming FFl 2 7 4 Oorl t O Donot return to default setting l Retum to default setting Related Programming Custom Screenfor Soft Keys FFl 2 7 lf Screen Key Feature Custom ScreenText FFl 2 7 2 Screen Key Text Custom ScreenDefault FFl 2 7 3 Screen 0 or l Displ ay ScreensDuring Call States FF3 ExtPort 26 33 Screen Issued 3 l 95 DBS 824 10 400 1 69 ...

Page 181: ...stem must have a CPC M card and the Caller ID package installed Programming FFl 2 8 l l 0 PhoneNo f t Phone Number Assignment Caller s PhoneNumber up to 10 digits Related Programming DISA Auto Answer FP2 Trunk 11 0 or l Trunk C Type FF2 Trunk 21 0 or l Notes Ma tchingTheCaller sPhoneNumber Thecaller s phone number entered in the above programming addressmust exactly match the phone number received...

Page 182: ...ntenance If thisaddress is setto on defaultsetting useFFl 2 9 2 0 or 1 to selectEvenor Oaiiparity Programming I 1 I FFl 2 9 1 0 or l 1 O Tumsoff theparity check l Tums cmthe parity check 1 I Related Programming Odd Even Parity Maintenance Port FFl 2 9 2 0 or l Notes CheckingCommunications Pamnefm Besureto properlysetall communication programmingaddresses whenmodifyinganysingleaddress value Communi...

Page 183: ...been set FFl 2 9 l this option determines whether the check is basedon an even count or an odd count Programming FFl 2 9 2 0 or l t O Oddparity l Even parity Notes Checking Communications Parameters Be sure to properly setall communication programmingaddresses whenmodifying anysingleaddress value Communication parameters for Maintenance aresetwith addresses FF12 9 Il through6 l 72 DBS 824 1O 400 I...

Page 184: ...d peripheral equipment can be setfrom 300 bits per secondto 9600 bits per second Programming FFl 2 9 3 194 A 1 300bps 2 1200 bps 3 2400 bps 4 9600 bps Notes Checking Communications Parameters Be sure to properly set all communication programming addresseswhen modifying any single address value Comrnunication parameters for Maintenance are setwith addresses ET1 2 J l through 6 Issued 3 l 195 DBS 82...

Page 185: ...ngthof thestopbit parameter for transmitteddata overMaintenance serialport CN2 Programming FFl 2 9 4 1 3 f l l bit 2 1 5bits 3 2bits Notes CheckingCommunicationsPmawteters Besureto properlysetall communication programming addresses whenmckiifyinganysingleaddress value Communication parameters for Maintenance aresetwith addresses FF12 3 l through l 74 DBS 824 1O 400 Issued 3 l 95 ...

Page 186: ...engthof thetransmitteddatasuingat7 or 8 bits over Maintenance serialportCN2 Programming I FFl 2 9 5 3or4 f 3 7 bits 4 8 bits Notes CheckingCommuniccrtions Pumme rs Besureto properlysetall communication programming addresses whenmodifyinganysingleaddress value Communication parameters for Maintenance aresetwith addresses FF12 9 l through6 issued 3 l 95 DBS 824 10 400 l 75 ...

Page 187: ...mory buffer receives more data than it can process and resume the flow when the buffer empties XON XOFF should be deactivated default setting if a flow control mechanism is presentelsewhere in the interface i e in the printer or RTS and CTS lines A flow control mechanism should always be presentin order to prevent data from being lost during transmission Notes FFl 2 9 6 0 cyI O Turnsoff XON OFF 82...

Page 188: ...sthe24 hourtimeformat Programming To set the automatic Night 1 mode start time FFl 3 l 000012359 f Night 1ModeStartTie in 24 hourformat To disable the automatic Night 1 mode start time FFl 3 1 CONF ON OFF Related Programming Tie Setting FFl l 2 HHMM AutomaticDayModeStartTime FFl 3 25 HHMM AutomaticNight 2Mode StartTime FFl 3 2 HHMM Notes Interclction with theSystem Clock AutomaticNight 1starttimed...

Page 189: ...fore it will recall Programming FFl 3 2 0 12 t RecallTimer Default l seetablebelow Table 1 7 Recall timer values for attendcmt held CO cads Number Value 0 No recall I 1 120 seconds 40seconds 60 seconds I 80seconds 4 5 100seconds 6 120 seconds 7 140 seconds 8 160 seconds 9 180 seconds 10 1 200 seconds 1 t I 11 1 220 seconds 12 1 240 seconds Related Programming AttendantHold RecallTimerfor Intercomc...

Page 190: ...Recall Timer Defauit 7 seethefollowing table Table 1 8 Recall timer values for extension held CO cds Number 0 1 2 3 Value No recall 20 seconds 40seconds 60 seconds 4 80 seconds 5 100seconds 6 120seconds 7 140seconds 8 160seconds 9 180 seconds 10 200 seconds 11 220 seconds 12 240 seconds Related Programming ExtensionHoldRecallTier for IntercomCalls FFl 3 1 0 12 Notes Red2 Treatment If therecallisno...

Page 191: ...if it is not answered This timer determines how long a transferred trunk call will go unanswered before it recalls Programming FFl 3 4 0112 f RecallTimer efault l seethefollowing table Table1 9 Recall timer valuesfor a Mant transferred CO calls Number 0 No recall Value 1 20seconds 2 40 seconds 3 60seconds 4 I80seconds 1100seconds 1120seconds I 140 seconds t I 8 1160seconds 1180seconds Related Prog...

Page 192: ... will gounanswered beforeit recalls Programming FFl 3 5 O 12 t RecallTier efault 7 seethefollowing table Table I 10 Recall timer values for extension transferred CO calls Number 0 No recall Value 1 120seconds 160seconds 4 80seconds 5 100seconds 6 120seconds 1 7 1 140 seconds 1 1160seconds 1180seconds 10 11 12 J 200seconds 220seconds 240seconds Related Programming Extension TransferRecallTimerfor I...

Page 193: ...nFFkey or accessed by placinga callonhold thendialing7501 7509 Thisprogramdetermineshowlongaparkedcall will beheldbeforeit recalls Programming FFl 3 W O 12 f RecallTimer efault l seethefollowingtable Table I 11 Attendant park hold recall timer values Number Value 0 No recall 1 20seconds 2 40seconds 3 60seconds 4 80seconds 5 100seconds 1120seconds I 1140seconds 1160seconds I 1180seconds I 1200secon...

Page 194: ...This program determines how long the parkedcall will be held before it recalls Programming 1 FFl 3 7 042 f RecallTimer Default 7 seethefollowing table Tdle I 12 Extension park hold recall timer values Number Value 0 No recall 1 20seconds t 2 140seconds I 160seconds 180seconds 5 100seconds 6 120seconds I 140seconds 8 160seconds 9 180seconds I 200 seconds t I 11 I 220seconds 1 12 I 240 seconds issue...

Page 195: ... the attendant This timer determines how long an unansweredcall will ring at the last possible answering position before it reverts to the attendant For instance if an extension parks a call the parked call will recall if it is not answered The Attendant Call Reversion limer will determine how long the park recall will ring at the extension before it reverts to the attendant If the Attendant Call ...

Page 196: ...ll Reversion Timer 9 180seconds 10 200 seconds 11 220 seconds 12 240 seconds Notes Night Mode Resfriction This featureis not available when the DBS 824 is in Night 1 or Night 2 mode Issued 3 l I95 DBS 824 l O 400 1 85 ...

Page 197: ...two trunks after a DBS 824 extension drops out of theconference When the timer expires the conferenced trunks automatically disconnect there will be no warning tone to the conferenced parties This timer also determines how long outbound trunk calls made through DISA can last Programming FFl 3 9 O 15 Timer Setting Default 2 seethe following table Table I 14 Unsupervised conference timer values l 86...

Page 198: ...FFl Unsupervised Conference Timer Related Programming Unsupervised Trunk Conference FF2 Trunk 16 Unsupervised Conference FF3 ExtPort 13 Issued 3 l 95 DBS 824 10 400 l 87 ...

Page 199: ...EDIAL key for eachpause sothesystemwill dialthenumberscorrectly Thisprogramaddress determines thelengthof eachpauseinsertedby theREDIAI programming key Programming Timer Setting Default l seethefolIowing table TableI 15 Automade pausetimer values Number 0 1 No pause 5seconds Value 2 1seconds 3 1 5seconds 4 2 seconds 5 2 5 seconds 6 3 seconds 7 3 5 seconds 8 4 0 seconds 9 4 5 seconds 15seconds 15 5...

Page 200: ...ause Timer Related Programming Automatic Pausefor PBX Line FF2 Trunk 13 0 or l PBX Access Codes FFl 2 3 l 8 O 999or 0 9 Automatic Pause Position for PBX Access Codes FFl 2 3 9 18 l 3 Isued 3 l I95 DBS 824 l O 400 l 89 ...

Page 201: ...CO Flash Timer determines how long a flash to a CO will last if the FLASH key or the REDIAL key is depressed pressedand then released Exception If the FLASH key is pressedand held down the flash signal will last aslong asthe key is pressed The flash generatedby pressing REDLAL is always controlled by the CO Flash Tier regardlessof how long REDIAL is held down Programming FFl 3 ll O Timer Setting D...

Page 202: ...Trunk 21 0 or l Notes Circuit CurdRequirements Timersettings11 15areonlyavailablewith the 208Expansion Card PartNo VB 42651 Phoneape Restriction TheFLASH key functionappliesonlyto digital anddigitalsingle line telephones TrunkTypeRestriction Thistimer onlyappliesto loop startm cs SLTFlashOpera z Single line telephones mustpressthehookswitchand dial 87 to activatethisfeatue issued 3 I 95 DBS 824 I ...

Page 203: ...ting Default 4 seethefollowing table Table I 17 SLTf2rzsh timer values Notes Number FlashTreatment No Detection ValidFlash Disconnect 0 Lessthan200ms 200to 500ms Greaterthan500ms 1 Lessthan200ms 200to 700ms Greaterthan700ms 2 Lessthan200ms 200to 1000ms Greaterthan1000ms 3 Lessthan200ms 200to 1200ms Greaterthan1200ms Lessthan 200ms 200to 1500ms Greater than 1500ms Lessthan200ms None Greaterthan200m...

Page 204: ...first off period For example if the ring cycle for an incoming trunk is 2 secondson 4 secondsoff this parameter should be setto at least6 secondsto detectthefull cycle Lfthis timer is set too short the system will not recognize valid central office ring signals SeeFigure l 2 below for an example of proper CO ring cycle detection timing for an incoming pattern of 2 secondson 4 secondsoff Figure I 2...

Page 205: ...O Ring Cycle Detection Timer FF1 Programming FFl 3 13 O 3 0 4 seconds 1 6 seconds 2 8 seconds 3 10 seconds Related Programming InboundRingCycleExpansion Timer FFZ 3 l l 94 DBS 824 l O 400 Issued 3 l 195 ...

Page 206: ...he trunk To eliminate theseshort rings this timer can be used to expand initial ring bursts For example if the timer is set to 350 ms and the first ring burst only lasts 50 ms the first ring burst sent to the extension will be 350 ms If the first ring burst is over 350 ms thetimer is ignored and the DBS 824 emulates the initial CO ring Programming FFl 3 14 0115 f Timer Setting Default 7 seethefoll...

Page 207: ...Inbound Ring Cycle Expansion Timer FF1 13 650 ms 14 700 ms 15 750 ms l 96 DBS 824 10 400 Issued 3 l 95 ...

Page 208: ...nceaCOtrunk is accessed Programming L FFl 3 15 0115 t Timer Setting Default l seethefollowing table Tablel 19 Dial pausetimer values Number Value 0 1 2seconds 1 1 5seconds 2 12seconds j 3 seconds 4 4 seconds 5 5 seconds r 6 16 seconds 7 7 seconds 8 8 seconds 9 9 seconds 10 10seconds 11 11seconds 12 12seconds 13 13seconds 14 14seconds 15 115seconds Issued 3 l 95 DBS 824 10 400 l 97 ...

Page 209: ...mines how long the flash signal will last if the FLASH key is pressedthen immediately released Lfthe FLASH key is pressedand heid down the flash signal will last aslong as the key is pressed Programming FFl 3 16 01lO t Timer Setting Default 7 seethe following table Table I 20 PBX flash timer values Related Programming Auto Flash Redial FFl 2 1 6 0 or l Trunk Port Type FF2 Trunk lO 1 or 2 l 98 DBS ...

Page 210: ...llFonvard NoAnswerpoint Note Separate timersareprovidedfor HuntGroup NoAnswer CO DelayedRinging andExtension DelayedRinging Programming FFl 3 17 0115 f Tier Setting Default 2 see thefollowing table TableI 21 Call forward no answertimer values Number 0 Value After 4 seconds 1After 8 seconds 3 After 16seconds 4 After 20seconds 5 After 24seconds I 6 1After 28seconds I 7 1After 32seconds I 1After 36se...

Page 211: ...ecall timing for attendant held trunk calls is controlled by another program address FFl 3 2 Programming FFl 3 18 0 12 f Timer Setting Default 2 seethefollowing table Table l 22 Recall tier values for attendant held intercom calls Number 0 No recall Value I 20seconds 2 40 seconds 3 60 seconds 4 80 seconds 5 100seconds 6 120 seconds I 14 seconds 8 1160seconds 1 9 180 seconds 10 200 seconds I I 11 1...

Page 212: ...timing for extension held trunk calls is controlledbv another urogram address FFi3 349 I c Programming FFl 3 19 0112 f Timer Setting Default 7 seethe following table Table l 23 Recall timer values for extension held intercom talk Number 0 l No recall 20 seconds Value 2 140 seconds 3 60 seconds 4 80 seconds 5 100seconds 6 1 120 seconds 1 t 7 140 seconds 8 160 seconds I 9 1 180 seconds 1 t 10 200 se...

Page 213: ...notanswered Thistimerdetermines howlong thetransferredcallwill ring theextension beforeit recalls Programming FFl 3 20 0112 TimerSetting Default l seethefollowing table Table I 24 Recall timer values for attendant transferred intercom calls Notes Interaction with Call Forwarding If acallistransferredtoanextension that hasCall Forwardingturnedon thecall will follow thecallforwardingpathif theCall F...

Page 214: ... ring before it recalls FFl 3 21 0112 f Emer Setting Default 7 seethe following table Tabie l 25 Recall timer values for extension hznsfewed intercom calls Notes Number 0 1 2 3 4 No recall 20 seconds 40 seconds 60seconds 80seconds Value 5 I 100 seconds 6 120seconds 7 140seconds 8 160seconds 9 180seconds 10 200seconds 1220seconds 12 240seconds Intetrrction with Call Forwarding Xfacallistransferred ...

Page 215: ...ary phone Whenthesecondary phonebeginsringing theprimary phonewill stopringing Programming FFl 3 22 0115 TimerSetting efault 2 seethefollowingtable Table I 26 Timer values for CO dehpcd ringing Number Value 0 After 4 seconds 1 After 8 seconds 2 1After 12seconds 3 After 16seconds 4 After 20 seconds 1After 24seconds 6 After 28seconds 7 After 32seconds 8 After 34seconds 9 After 36 seconds 10 After 44...

Page 216: ...ng Assignments for Hunt Groups Trunk FF4 5 HuntGrp CO Delayed Night 1 Ring Assignments FF4 6 ExtPort Trunk CO Delayed Night 1 Ring Assignments for Hunt Groups FF4 6 Hunffirp Trunk CO Delayed Night 2 Ring Assignments FF4 9 2 ExtPort Trunk CO Delayed Night 2 Ring Assignments for Hunt Groups FF4 9 2 HuntGrp Trunk Issued 3 l 95 DBS 824 l O 400 l 105 ...

Page 217: ... begins ringing at the secondaryphone Programming FFl 3 23 O Timer Setting efault d seethefollowing table Table l 27 Timer values for extension delayed ringing Number 0 After 4 seconds value 1 After 8 seconds 2 After 12 seconds 3 1 After 16 seconds 4 After 20 seconds 5 After 24 seconds 6 After 28 seconds 7 After 32 seconds 8 After 34 seconds 9 After 36 seconds 10 After 44 seconds 11 After 48 secon...

Page 218: ...FFl Extension Delayed Ring Timer Related Prografm rhg Extension BLF Delayed Ring FFl 2 I 27 0 or l Extension Delayed Ring Table FF4 8 TargetExtPort SourceExtPort Issued 3 l 95 DBS 824 10 400 l 107 ...

Page 219: ...rogramming If a call hasentered a hunt group and the first extension to ring is not answered this timer determines how long theextension will ring before the next idle extension in the hunt group begins ringing FFl 3 24 I 0115 Timer Setting Default 2 seethe following table Table I 28 Hunt group no answer timer values l 108 DBS 824 10 400 l d 3f1I95 ...

Page 220: ...m automatic day mode Enterthetimeusingthe24 hourformat Thefollowingexamplesetsthe time to 8 30 a m FFl 3 25 0830 t TimeSetting 8 30a m in 24 hourformat To turn automatic day mode off FFl 3 25 CONF ON OFF Related Programming Tie Setting FFl l 2 AutomaticNight 1ModeStartTime FE1 3 l AutomaticNight 2ModeStartTime FFl 3 29 Notes Night Key Operation If onlyoneof theAutomodesis turnedon the NIGHT keyis ...

Page 221: ...d on the mode cannot be resetby the NIGHT key until 3 minutes after theAuto mode is activated When both Auto modes are sef the NIGHT key cannot be used Required Intervals Between Auto Day and Night Modes If both Auto modes are set themanufacturer recommends that thestartingtimesof the modesdiffer by at least one hour l 110 DBS 824 10 400 lsstikd 3 l 95 ...

Page 222: ...ogramming _ FFl 3 26 0 15 Timer Setting Default S seethe following table Table l 29 Auto Repeat dialing waii timer values I Number I Value I I 0 1 1 second I 15seconds 2 1 10 seconds 1 3 15 seconds 1 20 seconds I I 5 1 25 seconds 6 1 30 seconds 7 35 seconds 8 40seconds 1 45 seconds I 50seconds 1 55 seconds I 1 60 seconds 13 I 65seconds 14 1 70 seconds 1 15 I 75 seconds I Related Programming Auto R...

Page 223: ...Timer For Auto Repeat Dialing FFl Busy Tone ST Detection Timer FFl 3 27 Dial Tone DT Detection Timer FFI 3 28 CO Busy Tone BT Detection for Auto Repeat Dialing FF2 Trunk 22 l 112 DBS 824 10 400 lssuib 311195 ...

Page 224: ...usy tone is not detected within this amount of time theDBS 824 will not automatically redial the number Programming FFl 3 27 0115 f Timer Setting Default 3 seethefollowing table Table I 30 BT defection timer values Number Value 0 No restriction system will wait indefinitely 1 2 seconds 2 I4 seconds 3 6 seconds 4 8 seconds I 10seconds 6 1 12 seconds 1 14 seconds I 16seconds I 9 1 18 seconds 120 sec...

Page 225: ...ed Programming Auto Repeat Dialing Count FFl 2 I 34 0 15 Wait Timer For Auto Repeat Dialing FFl 3 26 0 15 Dial Tone DT Detection Timer FFl 3 28 CO Busy Tone B Detection for Auto Repeat Dialing FF2 Trunk 22 1 114 DBS 824 10 400 Is id 3 l 95 ...

Page 226: ...eatdialing will not be carried out Programming 1 FFl 3 28 01255 Timer Setting Default 25 seethe following table for values Table l 31 DT detection timer values Number 0 1 2 1200ms 4Oms 80ms Value in milliseconds 3 120ms 4 24 160ms 960ms increments of 40 ms 25 1 1 000ms or 1 second 26 I 1 040ms 1 27 255 11 080ms 10 200ms or 10 2seconds Related Programming Auto Repeat DialingCount FFl 2 l 34 O 15 Wa...

Page 227: ...meformat Programming To set the automatic Night 2 mode start time FFl 3 29 0000 2359 f Night 2 ModeStartTime in 24 hourformat To disable the automatic Night 2 mode start time L FFl 3 29 CONF ON OFF I Related Programming TimeSetting FFl l 2 HHMM AutomaticDay ModeStartTime FF1 3 25 HHMM AutomaticNight 1Mode StartTime FFI 3 l HHMM Notes interaction witir theSystem Clock Automatic Night 2 starttime de...

Page 228: ...he SMDR port CN 1 You can enter the remote programming mode through any of thesethree methods l By dialing into the system through a direct DISA trunk l By dialing into the system through a regular CO trunk then requesting the operator to enter theRemoteProgramming ID Code l By using a local PCand communications packageto connect directly to the DBSserialport Formoreinformationon theterminal progr...

Page 229: ...ll ID Code2 FFl 6 2 0000 9999 DISA StartTime FF2 Trunk 19 DISA EndTime FF2 Trunk 20 DISA Auto Answer FF2 Trunk ll Notes DZSADti Tone Thedefaultsettingof theDBS824suppliesintercomdial toneto aCO trunk definedasaDISA trunk If aDISA ID codeis storedin placeof thedefaultsetting viaremoteprogramming aDISA dial tone fast busytone will beheardinsteadof intercomdial tone The DISA dial toneis a signalto pr...

Page 230: ... give the DISA caller an outside line The purpose of having two Outbound Call ID Codesis to be able to track two groups of DISA callers on SMDR reports Programming To assign the DISA Outbound Call ID Code 1 FFl 6 1 000019999 4 I 4 Digit ID Code Defauit llll To reset the ID code to the default value FFl 6 l CONF ON OFF Related Programming DISA Auto Answer FF2 Trunk ll 0 or l DISA Inbound Call ID Co...

Page 231: ...givetheDISA calleranoutsideline Thepurpose of havingtwo OutboundCall ID Codesis to beableto track two groupsof DISA callersonSMDR reports Programming To assign the DISA Outbound Call ID Code 2 FFl 6 2 CKMO 9999 t 4 Digit ID Code Default 9999 To reset the IDcode to thedefault value I FFl W 2 CONF ON OFF I Related Programming DISA Auto Answer FF2 Trunk ll 0 or I DISA InboundCall ID Code FFl 5 0000 9...

Page 232: ...t phoneto entertheprogramming mode Non attendant extensions entertheprogrammingmodeby dialing 98and thentheID Codeentered in thisaddress Programming To assign the ID code for system programming Notes FFl 7 OOOO 9999 f 4 Digit ID Code Default EW To reset the ID code to the default value FFl 7 CONF ON OFF t Entering the Programming Mode Only onenon attendant extensioncanbe aprogramming extension ata...

Page 233: ... CPC M Version 1 0 and higher Address FFl 8 l O 1 Description Thisfeatureisreserved for future use New Function Reset Confirmation Software Version CPCS and CPC M Version 1 Oand higher Address FFl 8 2 O l Description Thisfeatureis reserved for future use 1 122 DBS 824 10 400 Issued 3 l 95 ...

Page 234: ...ringdoorphone ports assignthem to ring to internal extensionsin the next address FFI 8 3 DoorPhone 2 ExtPon Programming FFl 8 3 1 4 l 3 16 or 3024 t t Door Phone Number l 4 Extension PortNumber CPC S 3 16 CPC M 3 24 Related Programming Door Phone Ring Assignments FFl 8 3 l 4 2 ExtPort 0or 1 Notes Door PhoneImpiementczfion Toactivatedoorphones aftersettingthe program addresses thedoorphonemustbeunp...

Page 235: ...l ExtPort Door Phone ToneType FF1 8 3 DoorPhone 4 0 or l DoorPhoneRingTimer FFl 8 3 DoorPhone 5 0 15 DoorPhoneRingPattern FFl 8 UI DoorPhone 6 0 5 Notes ZnteractibnWithSLT Phones An SLTphone no speaker canreceivea doorphonecall samering patternasanormalintercomcall Zn mc ion With ML Keys 3 ftheextension is programmed asanML key it canreceiveadoorphonecallwhiletheextension isonanothercall thephone ...

Page 236: ...ishesa 4 digit door opener accesscode which is entered on the keypad of theextension where the door phone call was answered Entering this code will buzz and unlock thedoor To determine thenumber of secondsthe door will remain open usethe Door Opener Relay Timer addressFFI 8 3 7 0 5 Programming FFl 8 3 114 3 000019999 f t Door PhoneNumber Door Opener Access Code I 4 Default 9999 ...

Page 237: ...e caller rings to get in Programming FFl 8 3 l 4 4 0 or l Door Phone Number l 4 Tone Type heard by extension O Door Chime 1 slow l Door Chime 2 fast Related Programming Door Phone Ring Assignments FFl 8 3 DoorPhone 2 ExtPort 0 or l Door Phone Ring Timer FFl 8 3 DoorPhone 5 0 1 5 Door Phone Ring Pattern FFl 8 ui DoorPhone 6 0 5 Notes Door Phone implementation Lfchanging the Tone Type setting activa...

Page 238: ...ram sets the amount of time in seconds that a door phone call will ring at its designated extension before it stopsringing If the door phone caller re initiates the call before this timer is up the timer will resetand will begin ringing again FFl 8 3 114 5 O 15 f Door Phone Number l 4 t Ring Timer Default 3 seethe following table Table 1 32 Door phone ring timer values ...

Page 239: ...numberof seconds between rings thering itself hasafixeddurationof approximately3 seconds Programming FFl 8 3 l 4 6 O DoorPhoneNumber Numbe r of Seconds BetweenRings l 4 O Rings onetimeonly norepeatringing 1 4seconds betweenrings 2 6 seconds betweenrings 3 8 seconds between rings 4 10seconds between rings 5 12 seconds between rings Related Pro amming DoorPhaneRingTimer FFl 8 3 DoorPhone 5 0 15 Note...

Page 240: ...door phone userto enter the building Default is 4 seconds This timer beginsimmediately after the inside extension called party enterstheDoor Opener Access Code to unlock the door Programming FFl8 3 14 7 5 Door Phone Number U 4 Number of SecondsDoor Will Remain Open O 2seconds 1 4seconds default 2 6 seconds 3 8 seconds 4 10 seconds 5 12 seconds Related Programming Door Opener Access Code FFl 8 3 oo...

Page 241: ...lled possible only with a CPC M card the 824 will support 8 trunks and 24 extension ports This chapter covers the following topics Topic page Trunk Port Operation 2 3 DTMF Puise Dialing for Trunks Pooled Trunk Access for Group 9 2 4 2 5 I PooledTrunkAccessfor Groups 81 86 12 6 1TrunkPortType I 2 7 I DISA Auto Answer Private Trunk Line I 12 8 I I 2 9 1Automatic Pause for PBX Line I 2 10 I Dial Tone...

Page 242: ...unk in service or remove it from service Programming T FF2 l 6 or l 8 1 0 or l Trunk Number CPC S 1 6 CPC M l 8 OX0 trunk is in service l CO trunk is out of service Notes PrecautiononPutting LinesOut of Service If a trunk is removed from service a new incoming caller on that trunk will hear ringing even though the trunk is not functional Issued 3 l 95 DBS 824 l O 400 2 3 ...

Page 243: ...n CPC S and CPC M Version 1 0 and higher Address FF2 Trunk 2 0 or l Description Usethisfeatureto seta trunkfor DTMF or pulsedialing 10pulsesper second Programming I FF2 l 6 or l 8 2 0 or l Trunk Number CPC s 1 6 CPC M 1 8 O DTMF l Pulsedialing 10pps 2 4 DBS824 lo 400 IssuGd 3 l195 ...

Page 244: ...romthehighesttrunknumberin thegroupto the lowest Programming FF2 l 6 or 1 6 3 0 or l i t TrunkNumber O Tmnkis notincludedin access group 9 CPC S 1 6 l Trunk is included in accessgroup 9 UC M l 8 Notes Zntertrctiun 14 LCR Setthe LCR Access option address PP12 l 3 sothatdialing 9 indicates aPooled Trunkcall If thisoptionis setsothat dialingu9 indicates anLCR call trunk selection will defaultto poole...

Page 245: ...he groupwill beaccessed Thetrunk selectionin aparticulargroupis madefrom thehighestavailable trunknumberto thelowestavailabletrunk number Programming I 1 FF270 8 7 Oojly TrunkNumber CPC S l 6 CPC M l 8 PooledTrunkGroup _ O Thetrunk isnot 4 Group 81 included 5 Group82 l The trunk is included 6 Group83 7 Group84 8 Group85 9 Group86 Notes Placing Trunks In More Than One Group Thesametrunksmayappear i...

Page 246: ...O 1 or 2 Description Eachtrunkport mustbeidentifiedasaregularCO trunkor asaPBXline Programming FF2 l 6 or l 8 lO 1 or 2 t t TrunkNumber CPC S l 6 CPC M l 8 l Regular CO trunk 2 PBXline Notes ToURestrictionInteraction Toll restriction TRS settings FF7 canbe affectedby thisparameter Issued 3 l 95 DBS 824 10 400 2 7 ...

Page 247: ... 8 1 ll Ocy l Trunk Number O DISA tone is not provided CPC S l 6 CPC M l 8 l DISA tone is provided Related Programming Direct Inward System Access DISA ID Code FFl 5 0000 9999 DISA Outbound Call ID Code 1 FFl 6 l 0000 9999 DISA Outbound Call ID Code 2 FFl 2 0000 9999 DISA Start Xme FF2 Trunk 19 HHMM DISA End Tie FF2 Trunk 20 HHMM Notes Interaction With Caller ID If your DBS 824 system supports Cal...

Page 248: ...heextension Programming To assign a private trunk line s to an extension FF2 l 6 or l 8 12 1716 or l 24 f Extension PortNumber TrunkNumber CPC S l 6 CPC M l 8 WC S l 16 CPC M l 24 To cancel private trunk assignment s for an extension FF2 l 6 or l S 12 l 16 or l 24 CONF ON OFF v Related Programming Day TRSTypesO 7for Trunks FF7 7 ExtPort Trunk 0 7 Night TRSTypesO 7for Trunks FF7 8 ExtPort Trunk 0 7...

Page 249: ... is disabled defaultsetting thephoneusermustmanually insertapauseby pressingREDIAL Thelengthof thepause whether inserted manuallyby theuseror automatically by thesystem is determined bytheAutomaticPause Timer whichis setataddress FFl 3 lO Note Beforeassigning theautomaticpause you mustfust designate the trunkasa PBX line FF2 Trunk lO 2 Programming FF2 l 6 or l 8 13 0 or l t TrunkNumber CPC S l 6 C...

Page 250: ...digitsareoutpulsed either according to theDial Pause Timer setting FFl 3 15 orafter the824systemdetects dial tone Programming FF2 l 6or 1 6 14 Oor l f f TrunkNumber CPC S l 6 CPC M l 8 O Digits are outpulsed according to the Dial Pause timer l Digits areoutpulsed afterdialtone is detected Related Programming Dial Pauselimer FFl 3 15 0 15 Issued 3 l 195 DBS 824 l O 400 2 11 ...

Page 251: ...nk 15 l 3 Description This program controls DTMF signal duration when digits are dialed by the system rather than the user Examples of system dialing include Redial Saved Number Redial SpeedDialing and LCR Digit Addition Programming FF2 l 6 or l 8 15 l 3 f Trunk Number 1 75mson 50msoff CPC S 1 6 2 125 ms on 125 ms off CPC M 1 8 3 250 ms on 250 ms off DBS 824 l O 400 Issued 3 l 195 ...

Page 252: ...8 16 0 or l f TrunkNumber CPC S l 6 CPC M l 8 O TheCO trunk cannotbeus dfor anunsupervisedconference l The COtrunk canbeusedfor an unsupervised conference Related Programming Notes Unsupervised Conference Timer FFl 3 9 0 15 Unsupervised Conference FF3 ExtPort 13 0or l Unsupervised Conference Timer Operation A conference call will be automaticallydisconnected if it exceeds thetimesetin theUnsupervi...

Page 253: ...mber Ring Patterns For Inbound Trunk Calls 0 Synchronize the pattern is determined by the C 0 1 3 sec on l sec off 2 2 sec on 2 sec off 3 1sec on l sec off 4 1sec on 2sec off 5 1sec on 3sec off 6 5 sec on 5 sec off 7 5 secon 5 sec off 5 sec on 2 5 sec off 8 5 sec ord3 5 sec off 9 1sec on 7sec off Transferred CauS This settingdoesnot affecttransferredcalls Thering patternfor transferred callscanbes...

Page 254: ...to default an open loop of 350 ms or more will be interpreted asa disconnect signal The standardrange for CO disconnect signals is 350 to 600 ms Programming I I FF2 l 6 or l 8 18 O 15 f t Trunk Nu er Trunk Disconnect Detection Timer CPC S l 6 Default 7 seethe CPC M l 8 following table Table 2 2 Trunk disconnect detection timer Address Number Value 0 Ignoredisconnect 1 Over50 ms 7 Over 100ms 3 Over...

Page 255: ...ample setsthe time to 3 15 D rn FF2 l 6 or l 8 19 1515 I Trunk Number CPC S l 6 CPC M 1 8 Time Setting 24 hour foxmat To clear the DISA start time FF2 l 6 or l 8 19 CONF ON OFF Related Programming Time Setting FFl l 2 HI IMM DISA Inbound Call ID Code FFl 5 0000 9999 DISA Outbound Call ID Code 1 FFl 6 l 0000 9999 DISA Outbound Call ID Code 2 FFl 6 2 0000 9999 DISA Auto Answer FF2 Trunk ll 0 or l DI...

Page 256: ...n thesystemclockreaches 8 16am Programming To set the DISA end time Enterthetimeusingthe24 hourformat Thefollowingexample setsthetime to 8 15a m DISA will actuallyendwhenthesystemclockreaches 8 16am FF2 l 6 qr l 8 2O 0815 TrunkNumber CPC S l 6 CPC M l 8 Time Seui ng 24hourformat To clear me DISAendtime FF2 1 6or1 8 20 CONF ON OFF Related Pro nming TimeSetting FFl l 2 HHMM DISA InboundCall ID Code ...

Page 257: ...ll trunks are loop start Programming FF2 l 8 21 0 or l t t Trunk Number O Loop start CPC M 1 8 l Supports Caller ID Notes CPC Card Requirement This program addressdoes not apply to the CPC S model which doesnot support Caller ID Caller ID is a service offered by local COs that sendscaller information to the DBS 824 system for incoming calls Power Cycling Requirement For changesto this parameter to...

Page 258: ...ns off hook Programming FF2 1 6or l 8 22 0 or l f t Trunk Number O BT detection off CPC S l 6 l BT detection on CPC M 1 8 Related Programming Auto Repeat Dialing Count FFl 2 l 34 0 15 Wait Time for Auto Repeat Dialing FFl 3 26 I 0 15 Busy Tone BT Detection Timer FFl 3 27 0 lS Dial Tone DT Detection Timer FFl 3 28 0 255 Notes Termination of the Auto Repeat Dialing Feature The DBS 824 will terminate...

Page 259: ...TheDBS 824 can monitor up to 2 trunks at the same time for busy tone If a third trunk recefves a busy tone on an outgoing call while 2 other trunks are in Auto Repeat Dialing the system will not perform Auto Repeat Dialing on the third trunk 2 20 DBS824 10 400 Issued 3 l 95 ...

Page 260: ...ride Send 3 12 Busy Override Receive 3 13 Prime Line Pickup 3 14 Auto Pickup RingingLine 3 15 Unsupervised Conference 3 16 Station Message Detail Recorder SMDR Report Offhook Signal Volume Offhook Signal Pattern PSD Name Display on Large Sized LCD Phones PageGroup Extensions 3 17 3 18 3 19 3 20 3 21 IDisdav WhenIdle 13 22 1 1Display During Intercom Dial Tone 13 24 1 Display When Calling an Extensi...

Page 261: ...Relocation Code Permanent Call Forward Type Permanent Call Forward Extension 3 45 3 47 3 48 ML MC0 Separation 3 49 VAU Hunting Priority 3 50 SLT Disconnect Signal 3 51 VAU Port Assignment 3 52 Hot Dial Pad 3 53 Auto Redial on Extensions 3 54 3 2 DBS 824 10 400 Issued 3 l 95 ...

Page 262: ...nsion Number Defaults Port l lO or 100 Port2 11 or 101 Port 3 12 or 102 etc To clear an extension number FF3 l 16 or l 24 1 CONF NOTE After clearing an extension number the port is inoperative until an extension number is reassignedto it and thephone is unplugged from the system and then plugged back in Related Programming Extension Number Digits FFl 277l 12 0 or l Extension Names FF6 l ExtPort CO...

Page 263: ...recognize the new extension number without requiring thephone to be unplugged and then plugged back in afterwards AssigningAn ExtensionNumberAlreadyIn Use If an extension number is already assignedto a port and you assignthe same number to another port the system will automatically clear thefirst port of theextension number The first port would then have to be re assigned a new extension number an...

Page 264: ...iigurationis Auto the systemdefaultsto thephonetype pluggedinto thatport Manual or Auto Terminal T ype Description Configuration 1 Single line telephone SLT Auto 2 16 buttonkey phone Auto 3 22 button key phone Auto 34 button key phone 1Auto 5 Reservedfor future use C WA 6 Digital single line telephone DSLT Auto 7 EM 24 Auto 8 9 OPX pulse station Manual OPX DTMF station Manual OPX or SLTA phone or ...

Page 265: ...uires two port number entries one for the EM 24 terminal and one for thekey phone After the EM 24 is assigned to the key phone thekeyphone s extension port should be used in other program addresses for example when including the phone in a hunt group or call coverage group Programming To assign an EM 24 to a key phone FF3 l 16 or l 24 3 l 16 or I 24 f EM 24 s Extension Port CPC S 1 16 CPC M l 24 K...

Page 266: ...ystem will not accessan outside line until the caller dials an areacode and office code after which the system selectsthe least expensive trunk LCR is an automatic routing feature in which theDBS 824 selects the trunk with the least expensive carrier for outside calls LCR can be basedon time of day the carrier assigned to the trunk and or the dialed number Use the FF8 program addressesto customize...

Page 267: ... TRS type for the extension or trunk If theextension is setfor ForcedUnverified Account Codes a caller can place outside calls after dialing a valid Account Code can be l 10 digits long The DBS 824 will not verify the Account Code and will use the TRS type assignedto the extension to allow or disallow the call If the extension is setfor No ForcedAccountCodes callers can place outside calls without...

Page 268: ...ewill lock the extension Dial 74 and the lockout code again to unlock the extension Programming To assign an extension lockout code I I FF3 1 16 or l 24 6 I 00 0 9999 f 1 Extension Port Extension Lockout Code CPC S 1 16 0000 9999 CPC M l 24 To clear an extension lockout code FF3 l l 6 or l 24 6 CONF ON OFF Extension Port CAUTION Before clearing a lockout code CPC S 1 16 make surethe extension is c...

Page 269: ...mary attendantis 1 on To reset the Offhook Signal to the default value I FF3 l 16 or l 24 7 CONF ON OFF I Related Programming Offhook Signal Volume FF3 ExtPort 15 0 4 Offhook Signal Pattern FF3 ExtPort 16 0 or l Notes Conditions Under Which the Signal Is Not Se The system doesnot send the offhook signal during a conference call while the called extension is on hold or during a call on a trunk for ...

Page 270: ...fhook Voice Announcement OHVA Programming FF3 l 16 or l 24 8 0 or l 7 f Extension Port O Off Call Waiting OHVA disabled CPC S 1 16 CPC M l 24 l On Call Waiting OHVA enabled Notes ConditionsUnder Whichthe ToneIs Not Sent TheCall Waiting notification tone cannot be sent to an extension that hasan absencemessage _ a held call or the extension is engagedin a conference call Issued 3 l 95 DBS 824 l O 4...

Page 271: ...4 Related Programming Alert Tone for Busy Override OHVA FFl 2 l 16 I 0 or l Busy Override Receive FF3 ExtPort lO 0 or l PageGroup Extensions FF3 ExtPort 18 25 0 or I Notes Conditions That Restrict Busy Override Extensions can be set to block barge in calls with the Busy Override Receive address FF3 ExtPort lO O Also a barge in attempt will not work when thecalled extension is participating in a co...

Page 272: ...ed by a barge in CPC M l 24 l Calls on this extension can be interrupted by a barge in Related Programming Alert Tone for Busy Override OHVA FFl 2 l 16 0 or l Busy Override Send FF3 ExtPort 9 0 or l PageGroup Extensions FF3 ExtPort 1 25 0 or l FF3 Busy Override Receive Busy Override Receive Software Version CPC S and CPC M Version 1 Oand higher Address FF3 ExtPort lO 0 or l Issued 3 l 95 DBS 824 1...

Page 273: ...ng up the receiver If the F Fl key is a pooled trunk key an available trunk is accessedin numerical order from the highest trunk number assigned to the key to the lowest FF3 1 16 or l 24 11 0 or l Extension Port O Off CPC S 1 16 CPC M l 24 l On Notes Providing for Zntercom Calling If this feature is enabled intercom calls cannot be made from the extension unless an intercom call key is assignedto ...

Page 274: ...2 0 or l Description Use this program to enable the ability to pick up thereceiver at a ringing extension and connect an incoming CO line call hold recall or transferred call Programming FF3 l 16 or l 24 12 0 or l f t Extension Port O Disable Auto Pickup CPC S 1 16 l Enable Auto Pickup CPC M l 24 issued 3 l 95 DBS 824 10 400 3 l 5 ...

Page 275: ...F3 l 16 or l 24 13 0 or l f f Extension Port O The extension cannot initiate CPC S 1 16 a three party conference CPC M l 24 l The extension can initiate a three partyconference Related Programming Unsupervised Conference Timer EFl 3 9 0 15 Unsupefiised Trunk Conference FF2 Trunk 16 Notes Re entering a Three Party Conference The usercanre entei the conference by pressing either of the two CO trunk ...

Page 276: ...rom that port will not be recorded Programming FF3 1 16 or l 24 14 0 or l f f Extension Port O The extension is not included in the CPC S 1 16 SMDR report CPC M l 24 l The extension is included in the SMDR report Related Programming SMDR Display Start Zmer for CO Calls FFl 2 l 2 0 or l Notes Checking Communication Parameters When you setthis option also check the communications parametersin progra...

Page 277: ...CPC S 1 16 l Next to lowest volume level CPC M l 24 2 Next highestvolume level 3 Next highest volume level 4 Highest volume level Related Programming Alert Tone for Busy Override OHVA FFl 2 l 16 Offhook S ignal FF3 ExtPort 7 0 or l Offhook Signal Pattern FF3 ExtPdrt 16 0 or l Notes Power Do z Requirement If you change thevolume level in this address the extension phone must be unplugged thenplugge...

Page 278: ...on The offhook signaling tone can be sentrepeatedly or only once Programming FF3 l 16 or l 24 16 0 or l Extension Port CPC S 1 16 CPC M l 24 O Repeated tone burst approximately every 6 seconds l Single tone burst Related Programming Offhook Signal FF3 ExtPort 7 0 or l Offhook Signal Volume FF3 ExtPort 15 0 or l Issued 3 l 95 DBS 824 l O 400 3 19 ...

Page 279: ...es depending on this setting Programming FF3 l 16 or l 24 17 0 or l f t Extension Port CPC S 1 16 CPC M l 24 0 5PSDnamesdisplay l lO PSD names display Related Programming Personal SpeedDial Names FF6 3 ExtPort PSD Personal SpeedDial Numbers FFlO 2 ExtPort PSD Notes Maximum Name Lengths When the lo name option is used the maximum length of the names is 7 characters With the 5 name option the namesc...

Page 280: ...0 or l t Extension Port 18 Page group 0 O Exclude from group CPC S 1 16 19 Pagegroup 1 l Include in group CPC M l 24 20 Page group 2 21 Page group 3 22 Page group 4 23 Page group 5 24 Page group 6 25 Page group 7 Notes Interaction with Group Call Pickup Page groups determine which extensions can usethe Group Call Pickup 70 feature Inferaction with Busy Override Pagegroup 0 doesnot allow Busy Overr...

Page 281: ...x A for menu illustrations Table 3 2 Available menus for idle display Menu Selection Menu 0 No change previousmenuselectionis retained 1 Main menu 2 1Personal speeddial 3 System speeddial 4 Extension index 5 Help menu 1 6 Help menu 2 7 Help menu 3 8 Attendant menu 1 9 Attendant menu 2 1Attendant menu 3 11 Function screen 1 fixed 12 Function screen2 fixed 13 Function screen 3 fixed 14 Function scre...

Page 282: ...creen5 user programmable 30 Custom Screen 6 user programmable 31 Custom Screen7 user programmable 32 Custom Screen 8 user programmable 33 Custom Screen 9 user programmable 34 Custom Screen 10 user programmable 35 Custom Screen 11 user programmable 36 Custom Screen 12 user programmable 37 Custom Screen 13 user programmable 38 Custom Screen 14 user programmable 39 Custom Screen 15 user programmable ...

Page 283: ...x A for menu illustrations Table 3 3 Avaihble menus during intercom dial tone Menu Selection Menu 0 No change previous menu selection is retained 1 Main menu 2 1Personal speeddial 3 4 L System speeddial Extension index 5 1Help menu 1 6 i HelD menu 2 7 Help menu 3 8 Attendant menu 1 I 9 IAttendant menu 2 7 10 Attendant menu 3 11 Function screen 1 fixed 12 Function screen 2 fixed 13 Function screen ...

Page 284: ...Custom Screen5 user programmable 30 Custom Screen6 user programmable 31 Custom Screen7 user programmable 32 Custom Screen 8 user programmable 33 Custom Screen 9 user programmable 34 Custom Screen 10 user programmable 35 Custom Screen 11 user programmable 36 Custom Screen 12 user programmable 37 Custom Screen 13 user programmable 38 Custom Screen 14 user programmable 39 1Custom Screen 15 user progr...

Page 285: ... selections seeADDendbi A for menu illustrations Table 3 4 Available menus when calling an extension Menu Selection Menu 0 No change previousmenuselectionis retained 1 Main menu 2 Personal sneeddial 3 System speeddial 4 Extension index 5 Heln menu 1 6 1Help menu 2 I I 7 1Help menu 3 8 Attendant menu 1 9 Attendant menu 2 10 Attendant menu 3 11 Function screen 1 fixed 12 Function screen2 fixed 13 Fu...

Page 286: ...29 Custom Screen5 user programmable 30 Custom Screen6 user programmable 31 Custom Screen7 user programmable 32 Custom Screen8 user programmable 33 Custom Screen9 user programmable 34 Custom Screen 10fuser programmable 35 Custom Screen 11 user programmable 36 Custom Screen 12 user programmable 37 Custom Screen 13 user prop rammable 38 Custom Screen 14 user programmable 39 Custom Screen 15 user prog...

Page 287: ... l 6 or l 24 29 0139 i f Extension Port CPC S 1 16 Soft Key Menu Selection CPC M l 24 seethe following table for menu selections seeAppendix A for menu illustrations Table 3 5 Avaihzble menus when accessing CO dial tone 11 1Function screen 1 fixed 12 Function screen 2 fixed 13 Function screen 3 fixed 14 15 16 17 18 19 20 Function screen 4 fixed Function screen 5 fixed Function screen6 fixed Functi...

Page 288: ...Function screen 11 fixed 22 Function screen 12 fixed 23 Function screen 13 fixed 24 Function screen 14 fixed I 39 1Custom Screen 15 user programmable I Related Programming Custom Screenaddresses FFl 2 7 l thru 4 Issued 3 l 95 DBS 824 10 400 3 29 ...

Page 289: ... selections seeAppendix A for menu illustrations Table 3 6 Available menus when conversing on a CO trunk Menu Selection Menu 0 No change previousmenuselectionis retained 1 Main menu 2 Personal speeddial 3 System speeddial 1Extension index 1Help menu 1 1Helo menu 2 7 1Help menu 3 8 Attendant menu 1 9 Attendant menu 2 10 Attendant menu 3 11 Function screen 1 fixed 12 Function screen 2 fixed 13 Funct...

Page 290: ...29 Custom Screen5 user programmable 30 Custom Screen6 user programmable 31 Custom Screen7 user programmable 32 Custom Screen 8 user programmable 33 Custom Screen9 user programmable 34 Custom Screen 10 user programmable 35 Custom Screen 11 user urogrammable 36 Custom Screen 12 user programmable 37 Custom Screen 13 user programmable 38 Custom Screen 14 user programmable 39 Custom Screen 15 user prog...

Page 291: ...tions seeAppendix A for menu illustrations Table3 7 Avail e menuswhenreceivinga page Menu Selection Menu 0 No change previousmenuselectionis retained 1 Main menu 2 Personal speeddial 3 System speeddial 1Extension index 5 Help menu 1 6 Help menu 2 7 Help menu 3 8 Attendant menu 1 r g 1Attendant menu 2 1 10 Attendant menu 3 11 Function screen 1 fixed _ 12 1Function screen2 fixed 13 Function screen3 ...

Page 292: ...ustom Screen5 user programmable 30 Custom Screen6 user programmable 31 Custom Screen7 user programmable 32 Custom Screen 8 user programmable 33 Custom Screen9 user programmable 34 Custom Screen 10 user programmable 35 Custom Screen 11 user programmable 36 Custom Screen 12 user programmable 37 Custom Screen 13 user programmable 38 Custom Screen 14 user programmable 39 Custom Screen 15 user programm...

Page 293: ... menu selections seeAppendix A for menu illustrations Table 3 8 Available menus after receiving a call waiting tone Menu Selection Menu 0 1No change previous menuselectionis retained 1 Main menu 2 Personal speeddial 3 Svstem sneeddial 4 Extension index 5 Help menu 1 6 Help menu 2 7 Help menu 3 8 Attendant menu 1 9 Attendant menu 2 10 Attendant menu 3 11 Function screen 1 fixed 12 Function screen 2...

Page 294: ...e 29 Custom Screen 5 user programmable 30 Custom Screen 6 user programmable 31 Custom Screen 7 user programmable 32 Custom Screen 8 user programmable 33 Custom Screen 9 user programmable 34 Custom Screen 10 user programmable 35 Custom Screen 11 user programmable 36 Custom Screen 12 user pr ammable 37 Custom Screen 13 user programmable 38 Custom Screen 14 user programmable 39 Custom Screen 15 user ...

Page 295: ...nu selections seeAppendix A for menu illustrations Table 3 9 Available menus when dialing a busy extension Menu Selection Menu 0 No change previousmenuselectionis retained 1 IMain menu 2 1Personal speed dial 1System speeddial 4 Extension index 5 Help menu 1 6 Help menu 2 7 Help menu 3 8 Attendant menu 1 9 1Attendant menu 2 1Attendant menu 3 t 11 1Function screen 1 fixed 12 1Function screen2 fixed ...

Page 296: ...nction screen 11 fixed 22 Function screen12 fixed 23 Function screen13 fixed 38 Custom Screen 14 user programmable 39 Custom Screen 15 user programmable Related Programming Custom Screen addresses FFl 2 7 l thru 4 I Issued 3 l 95 DBS 824 l O 400 3 37 ...

Page 297: ...nd higher Address FF3 ExtPort 34 0 or l Description The large display telephone can be set to display 5 or 10 extension names on the Extension Directory menu Programming FF3 l 16 or I 24 34 0 or l 1 t Extension Port CPC S 1 16 03 namesdisplay CPC M l 24 l lO names display 3 38 DBS 824 l O 400 Issued 3 l 95 ...

Page 298: ...ures which are assignedto the Class of Service in addressFFl 2 5 When you assigna Class of Service to an extension in this address you are assigning all the features of that Class of Service to the extension By default all extensions are assignedClass of Service 0 which allows accessto all features Programming FF3 l 16 or l 24 35 0 8 Extension Port CPC S 1 16 CPC M l 24 Extension Class of Service ...

Page 299: ... tone selectedin this addresswill be heard only if the called party has more than one ML key and one of theML keys is busy Programming FF3 l 16 or l 24 36 0 2 f t Extension Port CPC S 1 16 CPC M l 24 O Ringbacktonefollowed by busytone 1 Busy tone 2 Ringback tone NOTE Enter the extension port that will hear the tone thecalling party not the extension with the ML keys the called party Related Progra...

Page 300: ...ting determines what happens when a single line telephone SLT userhoolcflasheswhen the SLT has one active call and oneheld call Programming FF3 l 16 or l 24 37 0 or l Extension Port CPC S 1 16 CPC M 1 24 O Brokers Hold hookflash toggles between the two parties l Hookflash createsa three party conference Issued 3 l 95 DBS 824 10 400 3 41 ...

Page 301: ... Each addresssetting representstwo different ring patterns the pattern actually used will depend on the type of phone digital or analog plugged into the extension port Programming Settings l 9 in this addresswill override the ring pattern assignedto the trunk FF2 Trunk 17 Setting 0 default will use thering pattern assignedto the trunk FF3 1 l 6 or i 24 36 0 9 t t Extension Port Ring Pattern CPC S ...

Page 302: ...ttern FF2 Trunk 17 0 9 Terminal Type FF3 ExtPort 2 Notes Hardware Requirement For Distinctive Ringing On Extensions An MFR or MFRU cardis required for distinctive ringing assignedto extensions settings 1 9 in this address SeeSection 300 Installation for more information Issued 3 l 95 DBS 824 l O 400 ...

Page 303: ...9 0 or l Description The receiver hearing volume of the handset on a digital single line telephone can be set to normal or loud The loud setting gives a 6 dB gain over the normal setting approximately twice asloud Programming _ FF3 l 16 or l 24 39 0 or l Extension Port t CPC S 1 16 O Normai CPC M l 24 1 Loud 3 44 DBS 824 10 400 l id 3 l 95 ...

Page 304: ...ramming to 103 In order to move the programming an Auto Set Relocation Code must be assignedfor extension 103 Programming To assign an Auto Set Relocation Code Notes FF3 l 1 6 or I 24 40 OOOl 9999 f f Extension Port Destination CPC S 1 16 CPC M l 24 Auto Set Relocation Code 0001 9999 To clear an Auto Set Relocation Code FF3 l 16 or l 24 40 CONF ON OFF Moving An Extension The following procedure ex...

Page 305: ...3 Extension 103 will be placed out of service 6 To return extension 103 to service disconnect thenreconnect the extension cable When extension 103 is returned to service it will have theprogram settings of extension 102 Restrictins Phone settings cannot be exchangedbetween digital and analog SLTA ports 3 46 DBS 824 l O 400 issued 3 l 195 ...

Page 306: ...arding Busy No Answer 2 Permanent Call Forwarding Busy 3 Permanent Call Forwarding No Answer Related Programming Permanent Call Forward Extension _FF3 ExtPort 42 lo 69 or lOO 699 Notes Interaction With User Assigned Call Forwarding Permanent Call Forwarding is assignedthrough systemprogramming rather thanby the user Permanent Call Forwarding is normally usedto forward calls to a voice mail system ...

Page 307: ...umber or an attendant extension number Programming To assign a Permanent Call Forwarding Point FF3 l 1 6 or 1 24 42 1O 69or 1001699 f f Extension Port Permanent Call Forwarding Point CPC s 1 16 Default no extensionassigned CPC M l 24 lo 69 or lOO 699 Extension numbers including attendants and hunt group pilot numbers AUTO 90 99 or 900 939 PSD numbers AUTO 00 89 or OOO 199 SSDnumbers To clear a Per...

Page 308: ...s from another extension will flash on the EXT LED not through the FF key ML on the other hand meansyou can receive either a trunk call or an extension call on an FF key which will flash for either type of call If this addressis setto ML eachFF key must be individually enabledfor ML MC0 using program addressFF5 ExtPort Key FeatureCode Programming FF3 l 16 or l 24 43 0 or l t Extension Port O MCO k...

Page 309: ...n decides to I back into the hunt group is placed before other calls that havejust entered the hunt group queue Without hunting priority the caller loses his or her place in the queue and is placed in the last queue position upon reentry into the hunt group Programming FF3 l 16 or l 24 44 0 or l VAU Port Number CPC S 1 16 CPC M l 24 O Calls transferred from the VAU do not receive priority treatmen...

Page 310: ...ddressis enabled SLT extension ports will senda disconnect signal open loop upon hangup Sending this signal allows quick disconnection from third party voice mail systems Programming FF3 1 16 or l 24 45 0 or l f Extension Port O Disabled CPC S 1 16 l Enabled CPC M 1 24 Related Programming SLT Disconnect Duration FFl 2 l 31 O 15 issued 3 l 95 DBS 824 l O 400 3 51 ...

Page 311: ...l Waiting Notification Tone OHVA option is setto off FF3 ExtPor S l Auto Pickup is set to on FF3 Ext Port 12 l All FF keys for the extension port are cleared Programming r Notes FF3 l 16 or l 24 4W 0 or l VAU Port Number CPC S 1 16 CPC M 1 24 o Off l On defines the port as a VAU Applicable Cc Types When the VAU port assignment is setto on the following call types are routed to the first VAU messag...

Page 312: ...t The extension s dial pad can be hot under theseconditions l when the extension is idle l when the extension is holding a call l when the extension is holding a page The extension s dial pad cannot be hot under theseconditions l when an intercom or trunk call is ringing at the extension l when the extension is on a call Programming I I FF3 I 16 or l 24 47 0 f Extension Port CPC S 1 16 CPC M 1 24 ...

Page 313: ...s enabled pressing the REDIAL key will automatically redial the last number dialed whether it was an outgoing call system will automatically seizea trunk another extension or an SSD or PSD number The Auto Redid feature works on digital single line phones DSLTs and on digital multiple line phones K TELs Programming I I FF3 1 16 or l 24 46 0 or l t Extension Port CPC S 1 16 CPC M l 24 O Auto Rediali...

Page 314: ...ht 1 Ring Assignments CO Night 1 Ring Assignments for Hunt Groups Hunt Group Pilot Numbers Hunt Group Type Transfer Extension Hunt Group Transfer Timer Hunt Group Members 4 13 Page 4 3 4 14 4 4 4 15 4 5 4 6 4 7 4 9 4 11 4 11 4 12 Groups CO Delayed Night 1 Ring Assignments CO Delayed Night 1 Ring Assignments for Hunt Groups Extension Ring Table Extension Delayed Ring Table CO Night 2 Ring Assignmen...

Page 315: ...ber O Trunkdoesnot ring CPC S 1 16 17 CPC S l 6 l Trunk rings CPC M l 24 25 CPC M l 8 NOTE Use port 17 CPC S or port 25 CPC M to assignringing to an external paging or Universal Night Answer UNA device Related Programming Automatic Day Mode Start Time FFl 3 2 HHMM Notes Defaz A endant Ring Assignments All trunks are setby default to ring on ports 1 and 2 thefirst and secondattendants Routing of Ta...

Page 316: ...oup will receive incoming calls from a particular trunk when the DBS 824 system is in Day mode Programming FF4 l 23 26 or 31 34 1 6 or l 8 0 or l f f Hunt Groups 1 thru 4 Trunk Number O Trunk does not ring CPC SCIPC M 7 CPC S l 6 1 Trunk rings 23 31 CPC h l l 8 24 32 2 25 33 3 26 34 4 Related Programming Automatic Day Mode Start Time FFl 3 25 HHMM Hunt Group Members FF4 3 l 4 5 20 loo 699 _I 4 4 D...

Page 317: ...rogramming FF4 2fl l 17 or l 25 l 6 or l 8 0 or l f f Extension Port CPC s 1 16 17 CPC M l 24 25 Trunk Number CPC S l 6 CPC M l 8 O Trunk doesnot ring l Trunk rings Note Use port 17 CPC S or port 25 CPC M to assignringing to an external paging or Universal Night Answer UNA device Related Programming Automatic Night 1 Mode Start Time FF1 3 l HHMM Notes Default AttendantRingAssignments All trunksare...

Page 318: ...group will receive incoming calls from a particular trunk when the DBS 824 system is in Night 1 mode Programming FF4 2 23 26 or 3 34 1 6 or 1 8 0 or I f I Hunt Groups 1 thru 4 Trunk Number CPC SCPC M O Trunk does not ring 1 Trunk 23 31 7 cpc s l t3 rings CPC M l 8 24 32 2 25 33 3 26 34 4 Related Programming Automatic Night 1 Mode Start Time FFl 3 l HHMM Hunt Group Members FF4 3 l 4 5 20 loo 699 4 ...

Page 319: ...roups call transfers to hunt groups etc Note This addressrequires an extension number entry rather than an extension port entry In fact the hunt group pilot number cannot also be assigned to an extension port double check the FF3 ExtPort l ExtNumber program addressto be suretheextension number is not assigned to a port Programming To assign a hunt group pilot number I FF4 3 l 4 l 11 69 or 10 699 f...

Page 320: ...l 4 3 loo 699 Hunt Group Members F F4 3 l 4 77 520 loo 699 CO Delayed Day Ring Assignments For Hunt Groups FF4 5 23 26 or 31 34 l 6 or l S 0 or l CO Delayed Night 1 Ring Assignments For Hunt Groups FF4 6 I 23 26 or 31 34 l 6 or l 8 0 or l CO Night 2 Ring Assignments For Hunt Groups FF4 9 l 23 26 or 3 l 34 l 6 or l 8 0 or l CO Delayed Night 2 Ring Assignments For Hunt Groups FF4 9 2 23 26 or 31 34 ...

Page 321: ...on to become idle Distributed Hunt Group Operation In a distributed hunt group thehunt begins at the extension after the last one to pick up a call and continues in a circular manner for successive calls Longest Idle Hunt Group Operation In a longest idle hunt group the hunt begins at the extension in the group that hasbeenidle for the longest period of time and progressesthrough the other extensi...

Page 322: ...a different hunt group the attendant or an SLT device Note This addressrequires an extension number entry rather than an extension port entry Programming To assign an overflow extension FF4 3 114 3 1O 69 or l OO 699 f t Hunt Group Number Overflow Extension Number CPC S and CPC M 1 4 efault OOO CPC S and CPC M loo 699 To clear an overflow extension FF4 3 I 4 3 CONF ON OFF Hunt Group Number l 4 Rela...

Page 323: ... maximum amount of time that passesbefore a call being routed through a hunt group overflows to an extension or additional hunt group Programming Hunt Group Number CPC S and CPC M l 4 Transfer Timer 0 No transfer call will remain in samehunt group l 32 No of seconds Default 2 seconds Related Programming Transfer Extension FF4 3 l 4 7 3 loo 699 Issued 3 l 95 DBS 824 l O 400 4 11 ...

Page 324: ...hunt group feature to work However do not include the pilot number here in Hunt Group Members Programming To assign an extension number to a position in a hunt group FF4 3 I l 4 520 lo 69 or lOO 699 Hunt Group Number CPC S and CPC M l 4 Hunt Group Position 5 20 Extension Number 5 Position 1 13 Position 9 lo 69 or loo 699 6 Position 2 14 Position 10 7 Position 3 15 Position 11 8 Position 4 16 Posit...

Page 325: ...the appropriateFF key assignedto the extension or if no FF keys for extensions areassigned the secretarycan useDirected Call Pickup to take the call Member calls will not ring or display 0 the secondsecretary sphone unless the first secretary is 1 set to DND Do Not Disturb 2 set to Call Forward 3 set to sendan Absence Message or 4 busy on all MCO ML keys Programming Notes To assign an extension to...

Page 326: ...sfers the unansweredcall is setin the CO Delayed Ring Timer address FFl 3 22 FF4 5 Y l 17 or l 25 l 6 or l 8 0 or l Y Extension Port Trunk Number CPC S 1 16 17 CPC S l 6 O Donot ring this extension if the trunk call is CPC M l 24 25 CPC M l 8 unansweredelsewhere l Ring this extension if the trunk call is unanswered elsewhere NOTE Use port 17 CPC S or port 25 CPC M to assign ringing to an external ...

Page 327: ...oup that receives an incoming trunk call during Day mode is setin the CO Day Ring Assignments address FF4 1 ExtPort HuntGrp Trunks The period of time that passesbefore the system transfersthe unansweredcall is set in the CO Delayed Ring Timer address FFl 3 22 Programming FF4 5 23 26 or 3 34 1 6 or I 8 0 or l f t Hunt Groups 1 thru 4 Trunk Number O Donot ring this hunt CPC SC1PC M CPC S l 6 group i...

Page 328: ...unanswered call is setin the CO Delayed Ring Timer address FFl 3 22 Programming FF4 6 1 17 or l 25 1 6or l 8 0 or I f Extension Port Trunk Number O Donot ring thisextension CPC S 1 16 17 CPC S l 6 ifthe trunk callis CPC M l 24 25 CPC M l 8 unansweredelsewhere l Ring this extension if the trunk call is unanswered elsewhere Note Use port 17 CPC S or port 25 CPC M to assignringing to an external pagi...

Page 329: ... an incoming trunk call during Night 1 mode is set in theCO Night 1 Ring Assignments address FF4 2 ExtPort HuntGrp Trunks The period of time that passesbefore the system transfers the unanswered call is setin the CO Delayed Ring Timer address FFl 3 22 Programming I FF4 6 23 26 or 31934 l 6 or i 8 0 or l Hunt Groups 1 thru 4 f Trunk Number O Donot ring this hunt CPC SCPC M 23 31 fQy c c y8 group if...

Page 330: ...pressing the DSS BLF key that represents the extension s This program addressrequires two extension port entries the first entry being the DSS BLF key phone and the secondentry being the absent extension receiving calls Programming FF4 7 l 16 or l 24 1 16 or l 24 0 or l f i t Extension Port Extension Port O Donot ring With DSS BLF Keys Receiving Calls the DWBLF Absent extension l Ring the DSS CPC ...

Page 331: ...e second extension useranswersthe call by accessingthe DSS BLF key that represents the other extension s The first extension in the addressis the target extension and the secondis the sourceextension The timing for extension delayed ringing is controlled by the Extension Delayed Ring Timer FFl 3 Programmin I Related Programming Extension BLF Delayed Ring FFl 2 l 27 0 or l Extension Delayed Ring Ti...

Page 332: ...ogramming FF4 9 I l 17or l 25 l 6 or l 8 0 or l f t Extension Port Trunk Number CPC S 1 16 17 O Trunk does not ring CPC S l 6 CPC M l 24 25 1 Trunk rings CPC M l 8 Note Use port 17 CPC S or port 2 5 CPC M to assignringing to an external paging or Universal Night Answer UNA device Related Programming Automatic Night 2 Mode Start Time FFl 3 29 HHMM Notes Default Attendant Ring Assignments All trunks...

Page 333: ...unt group will receive incoming calls from a particular trunk when the DBS 824 system is in Night 2 mode Programming I FF4 9 1 23 26 or 3 34 l 6 or l 8 0 or l f t Hunt Groups 1 thru 4 Trunk Number O Trunk doesnot ring cEczsC1PC M l Trunk rings 23 31 CPC M l 8 24 32 2 25 33 3 26 34 4 Related Programming Automatic Night 2 Mode Start Time FF1 3 29 HHMM Hunt Group Members FF4 3 l 4 5 20 loo 699 Issued...

Page 334: ...sweredcall is setin the CO Delayed Ring Timer address FFl 3 22 Programming FF4 9 2 1 17 or l 25 1 6 or l 8 0 or l f f Extension Port Trunk Number O Donot ring this extension CPC S 1 16 17 CPC S 1 6 if the trunk call is CPC M l 24 25 CPC M l 8 unansweredelsewhere l Ring this extension if the trunk call is unanswered elsewhere Note Use port 17 CPC S or port 25 CPC M to assign ringing to an external ...

Page 335: ...Night 2 mode Delayed ringing works like an automatic transfer if an incoming trunk call is unanswered at one extension after a certain period of time thesystem will sendthe call to ring at another extension the first extension will stopringing The original extension or hunt group that receives an incoming trunk call during Night 2 mode is setin theCO Night 2 Ring Assignments address FF4 9 l ExtPor...

Page 336: ...s provide phone users with one touch activation of features which normally require several keystrokes User features are explained in detail in Section 700 Feature Operation This chapter covers the following topics Topic FF Key Assignments for Extensions Page 5 3 I FF Key Assignments for DSS or EM 24 Consoles t 5 6 issued 3 l 95 DBS 824 10 400 5 l ...

Page 337: ...ted with the code Programming To assign a feature to an FF key Note If an FF key has already been assigned to a trunk line the DBS 824 system will not allow you to assign a feature codeto it you must first clear the trunk assignment from the FF key before assigning the feature code FF5 1 16 or 1 24j l 24 Feature t t Extension Port CPC S 1 16 CPC M l 24 Key Number Feature Code l 24 seetable next pa...

Page 338: ...ut Group Call Pickup Headset I 70 FF12 51 Intercom Key 1FF12 8 Internal Call 1PRGG lo 69 or loo 699 Internal Dial Tone MC0 or ML Keys FF12 50 81 thru86or89 Meet Me Answer Message Waiting Answer MU Night 1 Mode Night 2 Mode Note See ML MC0 Separation programming addressFF3 ExtPort 43 to determine which type of key is available with your software 77 AUTO REDIAL FFll FF12 FF12 522 FF12 523 5 4 DBS 82...

Page 339: ... 939 cl211 3 I1 11 L AUTO 00 thru 89 or 000 thru 089 or 000 thru 199 cl211 2 01 thru 06 for CPC S 01 thru 08 for CPC M 78 Related Programming FF Key Copy FF9 3 ExtPort ExtPort Notes Restriction on Trunk LED Indications Only the first 24 FF keys will light for trunks that are assignedto them Trunks can be assignedto theremaining keys from the phone rather than through programming mode but the LEDs ...

Page 340: ...ription Each FF key on a DSS or EM 24 console can be programmed with a feature code During normal phone operation not in programming mode pressing the FF key performs the feature associatedwith thecode Figure 5 l below shows the key layout of a DSST 2 console Table 5 l on page 5 4 shows the feature codesthat can be entered Figure 5 I DSSl72 key layout 5 6 DBS 824 l O 400 Issued 3 l 95 ...

Page 341: ...les 1and3 are assigned by defaultasMC0 keys DSSconsoles 2 and4 donothavedefault key assignments Restriction oit Trunk LED Indications Only thefirst 24FFkeyswill light for trunksthatareassigned to them Trunkscanbeassigned to theremaining keysfrom thephone ratherthanthroughprogrammingmode but theLEDs will not light Entering Asterisk and Pound Signs Whenassigning featurecodesin this address useFFll a...

Page 342: ...ppearon the LCD displays of DBS 824 phones This chapter covers the following topics Topic Page Extension Name 6 3 System SpeedDial Names 6 5 1 Personal SpeedDial Names I6 6 I Absence Messages 16 7 1 Trunk Name Assignment Hunt Group Name Assignment 6 9 6 10 1 Call Waiting OHVA Text Reply 16 11 Issued 3 l 95 DBS 824 10 400 6 l ...

Page 343: ... appearson the top line of the display The following description explains how to assign extension namesfrom the programming mode Assigning names through the programming mode requires a DSS 7 2 Figure 6 l below shows the DSS 72 keys usedfor name assignments Extension names can also be assignedfrom the attendantphone without entering the programniing mode For instructions on this method of name assi...

Page 344: ...xtension name FF6 I l 16 or l 24 CONF NNNNNNNNNN t Extension Port CPC S 1 16 CPC M l 24 Text Name up to 10 characters To clear an extension name FF6 1 I 16 or 1 24 CONF ON OFF t Extension Port CPC S 1 16 CPC M l 24 6 4 DBS 824 10 400 Issued 3 l 95 ...

Page 345: ...ningSSDnames throughtheprogrammingmode requiresaDSW2 Figure6 l onpage6 3showstheDSS 72keysusedfor SSDnameassignments SSDnamescanalsobeassigned from theattendant phonewithout entering theprogrammingmode Forinstructionsonthismethodof nameassignment seeSection 700 Feature Operation Programming To assign SSD names FF6 2 SSD CONF NNNNNNNNNNNNNNNW t t SSDNumber TextName CPC S Standard Mode 00 89 upto 16...

Page 346: ...72 Figure 6 l on page 6 3 shows the DSS 72 keys usedfor name assignments Users can also assigntheir own PSD namesfrom their display phones without entering the programming mode For instructions on this method of name assignment seeFeature Operation Section 700 Programming To assign PSD names FF6 3 Y l 16 or I 24 PSD CONF NNNNNNNNNNNNNNNN f t f Extension Port PSD Number Text Name CPC S 1 16 CPC S S...

Page 347: ...ecallingextension s LCD if it hasone Whenuserssettheirphonesto sendabsence messages theycanselectwhich message will bedisplayedonthecallingextension s phone TheDBS824 systemsupports upto 10differentabsence messages 5of thesearepresetand 5canbecreatedusingthisprogramaddress Thepresetmessages areas follows Table 6 l Preset Absence Messages O 4 At Lunch Outof Office 3 c I Vacation I A I dnnthet mficl...

Page 348: ...Absence Messages FF6 To clear a custom absence message FF6 4 59 CONF ON OFF 4 Custom Absence MessageNumber 5 9 6 8 DBS 824 l O 400 Issued 3 l 95 ...

Page 349: ...urceof calls Whenaninboundcallringsat anextension thetrunknameappears on thetopline of theextension s display Trunknamescanonlybeassigned throughtheprogramming modeusinga DSS 72 SeeFigure6 1onpage6 3for DSSfl2keysusedfor text assignment Programming To assign a trunk name FF6 5 l 6 or l 8 CONF NNNNNN t TrunkNumber TrunkText CPC S l 6 upto 6 characters CPC M 1 g CPC M l 8 Issued 3 l 95 DBS 824 l O 4...

Page 350: ...he sourceof trunkcallstransferred from thehuntgroup Hunt groupnamescanonlybeassigned throughtheprogrammingmode usingaDSSn2 SeeFigure6 1 onpage6 3for DSS 72keysusedfor text assignment Programming To assign hunt group names FF6 6 114 CONF NNNNNNNNNN t f Hunt GroupNumber Hunt GroupText CPC SandCPC M l 4 fun to 10 characters To clear hunt group names FF6 W 114 CONF ON OFF t _ Hunt GroupNumber l 4 6 10...

Page 351: ...a Call Waiting tone followed by Offhook Voice Announce This addressallows you to change the default messages The following table shows the default messages Table 6 2 Default call waitinglOHVA text reply messages 2 1PleaseHold 8 3 1Will Call Back 4 Transfer 5 Unavailable Changing thesedefault text messagesin the programming mode requires a DSS 72 console Figure 6 l on page 6 3 showsthe DSS 72 keys ...

Page 352: ...Call Waiting OHVA Text Reply FF6 To clear call waiting OHVA text reply messages FF6 7 l CONF ON OFF t Messagk Number l 5 6 12 DBS 824 10 400 Is id 3 l 95 ...

Page 353: ...1 Operator Access 7 12 International Calling on Extensions 7 13 Country Code Table 7 14 Equal Access Code Format 7 15 Office CodeRestriction Table For TRS Tvpes 2 6 7 16 Area Code Table For TRS Types 3 6 7 17 Office Code Table For TRS Types 3 6 7 18 Spe cialArea Code Table For TRS Types 3 6 7 19 Special Office Code Table For TRS Types 3 6 7 20 Special 7 Digit Table For TRS Types 2 6 7 21 Day TRS T...

Page 354: ...alcalls l Full restrictionof operatorcalls old dialing plan l Selectablerestrictionof operatorcalls newNANP dialing plan l Selectablerestrictionof speeddial numbers l Selectablerestrictionof Nil codes 211 811 l Restriction ofup to 10three digitoffice codes newNANP dialing plan l Restrictionof up to 50 seven digitnumbers l Inter digit timing is setto 6 seconds l l 800 calls arepermitted l 911calls ...

Page 355: ...ea code and or office code dialed When a number is dialed the system first checks arealofice code combinations entered in the Special Area Code Office Code Tables FF7 4 and 5 If it doesn t find any restrictions there the system then checks the office codes assigned to TRS types2 6 as a group FF7 l 21 if the system is programmed to use the new NANP dialing plan If not or if the system doesn t find ...

Page 356: ...tional Calling For TRS Types 3 6 program determines whether international calling is allowed or restricted system wide This program only applies to those trunks that are assignedTRS types 3 6 International calls are always restricted for TRS types 1 and 2 and always allowed for TRS type 7 Programming I FF7 l l 0 or l t Old Dialing Plan OrInternational calls are restricted 1 Intemational calls are ...

Page 357: ...ialingplanis used individualextensions canbesetfor allowing restictig internationalcallsbasedon theCountryCodeTable usingprogramaddress FF7 l 18 Including 011 in Office Code Tablesfor International Calling If internationalcallsarepermitted 011shouldbepermittedin officecodetables for TRS types3 6 7 6 DBS824 10 400 Is d 3 l 95 ...

Page 358: ...n the following manner l The user receives an outside call l During the outside call the userpressesFLASH causing the phone to releaseand reseize the trunk l The user dials an outside number on the trunk thuscircumventing the restriction To prevent circumvention of the restriction usethis program to resnict dialing during inbound trunk calls for TRS types 3 6 Programming I FF7 l 2 0 or l t O When ...

Page 359: ...or it can be unlimited Programming FF7 1 3 1015 f Maximum Number of Digits That Can Be Dialed Note The default setting is unlimited To change the setting to a limited number of digits enter 1 15 seethefollowing table for values To revert to the default Dress FF7 l 3 CONF Table 7 2 Maximum number of dialed dig for TRS types 3 6 Setting Maximum Number of Digits 1 15 2 16 3 17 4 18 5 19 20 7 21 8 22 ...

Page 360: ...ion 1 0 and higher Address IT7 l 4 10 0 or l Description Use this program to restict dialing of special 3 digit numbers 211 811 on trunks assignedTRS types 2 6 911 is permitted in all cases Programming FF7 7 0 0 jr l Special Numbers O Permit 4 211 l Restrict 5 311 6 411 7 511 8 611 9 711 10 811 Issued 3 l 95 DBS 824 l O 400 7 9 ...

Page 361: ...ystem checks the number dialed against a table of restricted 7 digit numbers see Special 7 Digit Table For TRS Types 2 6 on page 7 21 Programming I FF7715 0 g l TRS Types ll TRS type 2 12 TRS type 3 13 TRS type 4 14 TRS type 5 15 TRS type 6 O Doesnot check the 7 digit table l Checks the 7 digit table Notes Analysis of Final Digits Seven digit toll restriction considers the last seven digits dialed...

Page 362: ...esin this chapterapply only to the new NANP dialing plan this is noted in the explanations for theseaddresses Other FF7 addressesapply to both dialing plans but thevalue of their settings differs depending on the dialing plan selected this too is noted in the explanations of theseaddresses Programming FF7 1 16 f 0 or l t O Old dialing plan l New NANP dialing plan Table 7 3 Differences between old ...

Page 363: ...ircumvent a TRS restriction by asking the operator to place a long distance call If this switch is setto Restrict default and an extension user accessesa trunk and dials the operator the system will wait 6 secondsbefore automatically disconnecting the call if the userdials additional digits within 6 seconds the system will check other switches if programmed to allow or restrict the call such as In...

Page 364: ...al Calling For TRS Types 3 6 FF7 l l to seeif the dialed country code should be checked against the Country Code Table IV7 l 19 before allowing the call If so and if the dialed country code is included in the table the call is allowed Programming FF7 1 16 l 16 or l 24 0 or l r f Extension Port O Restrict CPC S 1 16 l Check the International CPC M l 24 Calls Switch FF7 l l Related Programming Inter...

Page 365: ...triction in FF7 l l to seeif international calling is allowed or if the Country Code Table should be checked fust If so and if the country code is included in the table the call is allowed If the country code is not included in the table theuserwill hear a busy tone and Restricted will be displayed on the phone Programming FF7 1 19 l lO 0 T Table Entry Country Code Entry Related Programming Dialin...

Page 366: ...XXX indicates the carrier identification code CIC In the new North American Numbering Plan thepreferred carrier format is being changed to 101xXxX the CIC code is expanded to 4 digits and 10 is replaced with 101 Programming FF7 l 20 0 or l f O Old Format 10XxX l New Format 1OlXXXX Related Programming Dialing Plan Switch FF7 l 16 0 or l Notes Allowing Both CIC Formats During Transition Period The p...

Page 367: ...up to 10 offrce codes to be restricted system wide for all trunks assignedTRS types 2 6 The system will check this table before checking the individual office code s assignedto individual TRS type s in F F 73 These office codesare not tied to any areacodes Therefore whenever one of theseoffice codes is dialed it is restricted regardless of the areacode Applications for this feature include 555 950...

Page 368: ...to TRS types 3 6 are allowed or denied accessto specific areacodes according to the settings in this program Programming FF7 2 3 6 000 999 0 or l t t TRS Type 3 6 Area Code O Permit dialing l Restrict dialing Note The default for TRS types 3 and 4 is 1 The default for TRS types 5 and 6 is 0 Related Programming System Installation Area Code FFl 2 1 17 0 or l Day TRS Types O 7for Trunks FF7 7 ExtPor...

Page 369: ...ion Table FF7 l 21 is that this Office Code Table assignsindividual office codes to individual TRS types 3 6 and applies to both dialing plans The Office Code Restriction Table on the other hand assignsup to 10 office codes to TRS types 2 6 as a group and applies only to the new NANP dialing plan Programming I FF7 3 316 0001999 0 or l f t TRS Type 3 6 Office Code O Permit dialing l Restrict dialin...

Page 370: ...e combinations that are exceptions to the rule for example restricting calls to 800 976 xXxX numbers while allowing 800 9xX xxxx nknbers These special area office code combinations will apply to TRS types 3 6 Programming To enter a special area code FF7 4 p 4 000 999 Special Area Code Number l 4 Special Area Code To clear a special area code FF7 4 194 000 999 CONF ON OFF f t Special Area Code Numb...

Page 371: ...s These special area office code combinations will apply to TRS types 3 6 NOTE If at a later date you wish to reset all the special office codes assignedto a special area code to permit or restrict you can usethe Global Copy address FF7 9 13 16 to do it all at once instead of resetting eachindividual office code here Programming FF7 5 1 4 000 999 0 or l f f z Special Area Code l 4 Special Office C...

Page 372: ...bers for trunks assignedTRS types 2 6 These 7 digit numbers are restricted for all areacodes 7 Digit Toll Restriction For TRS Types 2 6 on page 7 10 determines whether the numbers held in this table are checked Programming To assign a special 7 digit number FF7 6 l 50 OOOOOOO 9999999 t t Special 7 Digit Number l 50 7 Digit Number To clear a special T digit number I FF7 6 l 50 CONF ON OFF I t Speci...

Page 373: ...g FF7 7 l 16 or l 24 l 7 or l 9 0 7 t t Extension Port Trunk Number T 3 Type O 7 CPC S 1 16 CPC S l 6 7 efault 7 CPC M l 24 CPC M l 8 9 Note Enter 7 CPC S or 9 CPC M to apply all trunks on the extension to theTRS type Day TRS Types O 7 for Trunks FR Day TRS Types O 7 for Trunks Software Version CPC S and CPC M Version 1 Oand higher Address FF7 7 ExtPort Trunk 017 7 22 DBS 824 l O 400 Issued 3 l 95...

Page 374: ...unks on an extension when the DBS 824 is in Night 1 or Night 2 mode See An Overview of Toll Restrictions on page 7 3 for a review of the TRS types Programming FF7 8 l 16 or l 24 l 7 or l 9 0 7 f t f Extension Po t CPC S l 16 CPC M l 24 Trunk Number CPC S l 6 7 CPC M l 8 9 TRS Type O 7 efault 7 Note Enter 7 CPC S or 9 CPC M to apply alJ trunks on the extension to the TRS type Issued 3 l 95 DBS 824 ...

Page 375: ...Description Use this program to permit or restrict all areacodes for TRS types 3 6 Programming FF7 9 I 4 0 or l TRS Types O Permit dialing l Type 3 l Restrict dialing 2 Type 4 Note The default for TRS 3 Type 5 types 3 and 4 is 1 4 Type 6 The default for TRS types 5 and 6 is 0 Related Programming System Installation Area Code FFl 2 l 17 0 or l 7 24 DBS 824 1O 400 Issued 3 l 95 ...

Page 376: ... Description Use this program to permit or restrict all office codesfor TRS types 3 6 Programming TRSTzp w Of l O Pexmit dialing 5 Type 3 l Restrict dialing 6 Type 4 Note The default for TRS type 3 7 Type 5 is 1 restrict 8 Type 6 The default for TRS types 4 5 and 6 is 0 permit Related Programming System Installation Area Code FFl 2 l 17 0 or l Issued 3 l 195 DBS 824 l O 400 7 25 ...

Page 377: ...cription Use this program to permit or restrict all areacodesand office codesfor TRS types 3 6 Programming FF79 12 0 jr l TRS Types O Permit dialing 9 Type 3 l Restrict dialing lO Type 4 Note The default for TRS 1l Type 5 types 3 and 4 is 1 The 12 Type 6 default for TRS types 5 and 6 is 0 Related Programming System Installation Area Code FFl 2 l 17 0 or l 7 26 DBS 824 10 400 Issued 3 l 95 ...

Page 378: ...ddress is normallyusedto resetall officecodesassigned to aspecial areacodeatonce insteadof resettingtheofficecodesindividuallyinFF75 Specialarea officecodecombinations applytoTRStypes3 6 Programming FF7 9 13 16 0 or l f t SpecialAreaCodes O Permitdialing 13 Special AreaCode1 l Restrictdialing 14 Special AreaCode2 15 Special AreaCode3 16 Special AreaCode4 Related Programming SpecialAreaCodeTableFor...

Page 379: ...topics Topic 1 Page bAn Overview of Least Cost Routing 8 3 LeastCost Routing LCR Area Codes 8 7 Least Cost Routing LCR Office Codes 8 8 Special LCR Area Codes 8 9 Special LCR Office Code Tables 8 10 Time Priority Route Tables 8 11 LCR Trunk Groups 8 13 1LCR Delete Tables LCR Add Tables 7S T51 t 18 16 Issued 3 l 95 DBS 824 10 400 8 l ...

Page 380: ...ute Tables LCR uses6 Time Priority Route Tablesto determine which LCR trunk groups are selectedduring a certain time of theday Each Tie Priority Route Table hasthree elements The elements are l TableNumber Time priority Route Tables are identified by numbers l 6 In DBS 824 programming the tables are referred to by number l T e Position andPrioriiy The position of a Time Priority Route Table indica...

Page 381: ...3 4 8 OOam 459 pm 5 00 7 59 pm pm 8 OOpm 11 59 pm 12 00am 6 59 am 5 6 7 8 9 lO ll 12 13 14 15 16 17 18 19 20 weekend 21 22 23 24 LCR Tables LCR uses 10 tables of up to 1000 numbers each to determine how to route specific numbers These are the Area Code Office Code Special LCR Area Code and Special LCR Office Code tables Entries in the tablesconsist of a route table number l 6 and an area or office...

Page 382: ...re designed for 6 digit LCR dialing analysis The Office Code Table is usedfor all 7 digit dialing 1 7 digit dialing searchesthe Area Code Table or the Special Office Code Tables when the System Location program address FFl 2 l 17 is configured with a 1 If this program addressis improperly set the LCR may search incorrect tables Table 8 3 LCR hzbie Call Processing Flow LCR processescalls according ...

Page 383: ...d LCR proceedsto the next trunk group Each group is searchedtwice before the tone is issued If no trunks are available in any trunk group theuser can dial 2 to havethe DBS 824 call back when a trunk becomes open When the DBS 824 recalls the useraccessesa line and the DBS 824 automatically redials the previously dialed phone number 4 When a trunk is found digits are added to or deletedfrom the numb...

Page 384: ...ute Table Otherwise the call is routed out on a trunk in pooled trunk group 9 Programming FF8 I l 6 OOO 999 0 or l f t Time Priority Route Area Code O Removefrom table Table Number l 6 l Add to table Related Programming Time Priority Route Tables FF8 5 Table Position TrunkGrp Notes FLASH Key Interaction Once a trunk is accessedthrough LCR the FLASH key cannot be used to get a seconddial tone The f...

Page 385: ...Route Table Otherwise the call is routed out on a trunk from pooled trunk group 9 Programming FF8 2 l 6 0001999 0 or l f t t Time Priority Route Office Code O Remove from table Table Number l 6 l Add to table Related Programming Time Priority Route Tables FF8 5 Table Position TrunkGrp Notes FLASH Key Interaction Once a trunk is accessedthrough LCR the FLASH key cannot be used to get seconddial ton...

Page 386: ...ows a broad range of numbers to be dialed by the least costly route This operation keys off the first six digits dialed where thefirst threedigits representan areacode and the secondthreedigits representan office code Programming To assign a special LCR area code FF87 OOOT I Special Area Code Number l 4 Area Code I To clear a special LCR area code FF8 3 114 CONF ON OFF Special Area Code Number l 4...

Page 387: ...ce codes associatedwith a special areacode The office codetables can contain an unlimited number of office codes This arrangementallows a broad range of numbers to be dialed by the least costly route This operation keys off the first six digits dialed where thefirst three digits representan areacode and the second three digits represent an office code Programming To assign a special LCR office cod...

Page 388: ...LCR providesupto 24positionsfor TimePriority RouteTables The24positionsaredividedamong6 timeperiods eachtimeperiod uses4trunkgroups Forexample trunk groupsassigned to positionsl 4 areusedbetween7 00a m and7 59a m Thetimeperiodsand positionsusedaredescribed in thefollowingtable Table 84 LCR time periods and positions used TimePeriod PositionsUsed 7 00am 7 59am l 4 8 00am 4 59p m 5 8 5 00p m p m 7 5...

Page 389: ...riority Route Table Programming To create Time Priority Route Tables FF85 6 j24 Jf y I Time Priority Route Table l 6 Position T nk Group 1 4 To reset a position in a Time Priority Route Table to default FF8 5 116 1024 CONF ON OFF t z Time Priority Route Position Table l 6 I Related Programming Least Cost Routing LCR Access FFl 2 l 3 0 or l LCR Trunk Groups FF8 6 TrunkGrp Position Trunk 8 12 DBS 82...

Page 390: ...ss FF8 5 LCR selects trunks from trunk groups in priority order the most cost effective trunks receive the highest priority so that LCR tries to use them first The priority of a trunk is determined by its position in the trunk group A trunk in position 1 hasthe highestpriority in the group A trunk in position 4 hasthe lowest priority in the group LCR trunk selection is illustrated in the following...

Page 391: ...LCR Trunk Groups FF8 Programming I FF8 6 194 114 1 6 or l 8 f f LCR Trunk Group Position Trunk Number CPC S l 6 CPC M 1 8 8 l 4 DBS 824 l O 400 Is d 3 l 95 ...

Page 392: ...igits If thebeginning digits match the deletion digits they are automatically deleted from thedialed number The deleted digits are never outpulsed Programming To create an LCR Delete Table NNNNNNNNNNNNNNNN t LCR Trunk Group Deletion Digits up to 16 digits To clear an LCR Delete Table FF8 7 l 4 CONF ON OFF t LCR Trunk Group Notes Deletion First Addition Next If digits are being added and deletedfro...

Page 393: ... dialed number After the digits are added the numbers are outpulsed Programming To create an LCR Add Table FF8 8 l 4 NNNNNNNNNNNNNNNN t LCR Trunk Group Addition Digits up to 16 digits To clear an LCR Add Table FF8 8 114 CONF ON OFF t LCR Trunk Group Related Programming Outbound DTMF SignalDurationfor Auto DialedDigits FF2 Trunk 15 l 3 Notes Deletion First Addition Next If digits are being added an...

Page 394: ...9 Use the FF9 program addressesin this chapterto copy settings among trunks extensions and FF keys This chapter covers the following topics 1Trunk Copy I g 3 I Extension Copy 9 4 FF Key Copy 9 5 Issued 3 l 95 DBS 824 10 400 9 l ...

Page 395: ...osttrunk numberin this address is thetrunk beingcopiedfrom thesource andthesecond trunk numberis thetrunk beingcopiedto the target Programming Note Youmustentertwo pound signs kB attheendof thisaddress FF9 1 I 6 or l 8 l 6 or 198 f z Source TrunkNumber Target TrunkNumber C i l 8 Notes Resb iction Regarding Priv Trunks Thisprogramcopiesall tmnk attributesexceptthe PrivateTrunkLine attribute Issued ...

Page 396: ... Extension Port z Target Extension Port CPC s 1 16 CPC M l 24 Notes Copying Restrictions This program copies all extension attributes except the extension number telephone type extension lockout code and EM 24 port number BLF port setting Consideration for Call Forward ID Codes Do not use this program to copy settingsfrom an extension with a Call Forward ID Code If thecopied extension settings inc...

Page 397: ... only copies the settings of FF keys that areequipped with LEDs Settings for F F keys without LEDs are not copied Clearing FF Keys Before Using the Copy Program Before you copy the FF keys to an extension that is setto the defaults you must clear the key settings of the target phone To clear key settings use addressFF5 ExtPort Key CON FON OFF Setting Up FF Keys on Multiple Phones To setup multiple...

Page 398: ...FlO Use the FFlO program addressesin this chapter to program speeddial L numbers This chapter covers thefollowing topics I Topic Page System SpeedDial Numbers 10 3 Personal SpeedDial Numbers 10 5 Issued 3 l 95 DBS 824 10 400 10 l ...

Page 399: ...mmed in Add On mode up to 200 SSD numbers Table 10 l System Speed Dial ranges CPC Card StandardMode CPC s 00 89 CPC M 00 89 Add On Mode not available ooo 199 Programming To assign a System Speed Dial number I FFlO 1 SSD NNNNNNNNNNNNNNNN f t I SSD Code PhoneNumber Sent To CO seeTable lo 1 above up to 16 digits To clear a System Speed Dial number FFlO 1 SSD CONF ON OFF t SSDCode Related Programming ...

Page 400: ...e trunk group number The C is required for an SLT to use SSD A 9 can also be usedto accessthe pooled trunk capability DSS Key Functions DSS keys can be usedfor several different tasks in speeddial programming The keys are described in the following table Table IO 2 DSS key funcfions in System Speed Dial programming 1 DSSKey 1Function 1 CONF 1Clears entered data I 1 Backspaces BS 7 Backspaces Forwa...

Page 401: ...grammed in Add Onmode up to40 PSDnumbers Table 10 3 Personai Speed Dial ranges CPCCard Standard Mode Add On Mode CPC s 90 99 notavailable CPC M 90 99 900 939 Programming To assign a Personal Speed Dial number NNNNNNNNNNNNNNNN t Extension Port PSDCode PhoneNumber CPC S 1 16 seeTable10 3above SentToCO CPC M l 24 upto 16digits To clear a Personal Speed Dial number FFlO 2 l 16 or l 24 PSD CONF ON OFF ...

Page 402: ...Key Functions DSS keys can be usedfor several different tasks in speeddial programming The keys are describedin the following table Table IO 4 DSS key functions in Personal Speed Dial programming I BS 1Backspaces For example ClP5551212 will accesspooled trunk group 81 then pause and then dial 555 1212 10 6 DBS 824 10 400 l d 3 i 95 ...

Page 403: ...essto a directory during the call statewhen the screenappears There are a total of 39 screens Screens1 thru 24 arefixed pre programmed screenswhich cannot be changed Screens25 thru 39 can be custom designedusing program addressesFFl 2 7 l thru 4 All of these screenscan be assigned to different call statesusing program address FF3 ExtPort 26 33 0 39 Note Some screenscannot be set to display during ...

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Page 408: ...erator enter the Remote Programming ID Code This appendix gives an overview of theseprogramming methods Terminal Programming Through a Direct Connection To program the system through a PC or terminal connected to the DBS 824 s CN2 serial port 1 Make certain the cables are configured and connected asdescribed in Section 300 Installation 2 Make certain the DBS 824 is in the Maintenance mode Dial the...

Page 409: ...dem 4 After theDBS 824 displays the Remote Programming banner screenon the computer type P then pressENTER 5 Follow the directions on the screento accessthe desired program Terminal Programming Commands Use the following commands to navigate terminal programming Table B l Terminal programming comma Command Description 01 Access System parameters 02 AccessTrunkparameters 03 AccessExtension paramete...

Page 410: ...al Programming 99xXxX the other function stops When finished the SMDR or Bus Monitor function resumes The DBS 824 can be reset to the desired SMDR or Bus Monitor mode by entering or having someoneat the site enter one of the following codes at an extension or attendantposition Table B 2 Codes for switching SMDRIBus Monitor modes Command Function 90 Normal Bus Monitor on SIU Maintenance Port CN2 91...

Page 411: ...BT CO busy tone detection 2 19 Detection timer 1 113 Bus monitor mode l 50 Busy override receive 3 13 Index Busy override send 3 12 Busy tone detection timer l 113 C Call coveragegroup members 4 13 Call duration display l 5 Call duration timer 1 37 Call forwarding permanent 3 47 Call forward no answertimer l 99 Call waiting OHVA notification tone 3 11 Call waiting OHVA text reply 6 11 Caller ID Au...

Page 412: ...g a page 3 32 Door phones Door opener accesscode l 125 Door opener relay timer I 129 Extensions 1 123 Ring assignments 1 124 Ring pattern 1 128 Ring timer 1 127 Tone type l 126 DSS key assignment 5 6 DSS 72 key usagefor name assignment 6 3 DT Detection timer 1 115 DTMF pulse dialing for trunks 2 4 E EM 24 port assignment 3 6 Entering programming Intro 6 EPI audio control l 42 Equal accesscode form...

Page 413: ...astcost routing add tables 8 16 areacodes8 7 call processing flow 8 5 delete tables 8 15 LCR table 8 5 LCR trunk groups 8 3 office codes8 8 overview 8 3 special areacodes 8 9 special office codes 8 10 time priority route tables 8 3 8 11 trunk group tables 8 13 M Maintenance serial port flow control 1 76 Maintenance serial port parameters Baud rate 1 73 Data length 1 75 Odd even parity l 72 Parity ...

Page 414: ...s 1 38 display 10 6 DSS key functions in 10 6 R RAMCLR switch Intro 4 Recall timer for attendantpark hold calls l 82 Recall timer for attendant held CO calls 1 78 Recall timer for attendant held intercom calls l 100 Recall timer for attendant transferredCO calls l 80 Recall timer for attendant transferredintercom calls l 102 Recall timer for extension park hold calls 1 83 Recall timer for extensio...

Page 415: ...etimer 1 97 Dial tone detection timer l 115 Extension delayedring timer l 106 Hunt group no answertimer l 108 Hunt group transfertimer 4 11 Inbound ring cycle expansion timer l 95 Night 1 mode starttimer l 77 Night 2 mode start timer 1 116 PBX flash timer 1 98 Recall timer for attendantpark hold calls l 82 Recall timer for attendant held CO calls l 78 Recall timer for attendant held intercom calls...

Page 416: ...account codes 1 62 Trunk circuit type 2 18 Trunk copy 9 3 Trunk disconnect detection timer 2 15 Trunk name assignment 6 9 Trunk port operation 2 3 Trunk port type 2 7 Two digit numbering l 17 U UNA terminals ring patterns l 56 Unsupervised conference 3 16 Unsupervised conference timer 1 86 Unsupervised trunk conference 2 13 V VAU hunting priority 3 50 VAU port assignment 3 52 Verified forced accou...

Page 417: ... 3a s Digital Business System Section 450 Programming DBS 824 Forms and Tables lc Pant No 5E ...

Page 418: ...9 ExtensionProgramming Features 13 Section 4 Ringing and Hunt Groups FF4 n I7 Table10 Trunkto Extension RingAssignments 17 Table11 TJXI to Hunt GroupRing Assignments 18 Table12 Hunt G p Assignments 19 Table13 Call Coverage GroupMember 20 Table14 Extension Ring LF Table 21 Section 5 FF Key Programming FF5 m 22 Table15 FFKey Assignment for ExtensionPorts y 22 Table16 DSSKeyTelephone Assignments 23 T...

Page 419: ... Table32 Special AreaCodeTablefor TRSTypes3 6 36 Table33 TRSAreaCode OfficeCodeTable 000 249 37 Table34 TRSAreaCode OfficeCodeTable 250 499 38 Table35 TRSAreaCode OfficeCodeTable 500 749 39 Table36 TRSAreaCode OfficeCodeTable 750 999 40 Section 8 Least Cost Routing FF 8 4 1 Table37 LCR TrunkGroupAssignments 41 Table38 TimePriority RouteTable 42 Table39 LCR AreaCode Mice CodeTable 000 249 43 Table4...

Page 420: ...ers are grouped together not in programming order For easeof reference a limited number of programmin g items are referencedin more than oneplace Be sureto write the samevalue in eachplace For instance the Hunt Group No Answer Tier setting appearswith system parametersand also in the Hunt Group Assignment Table When spacepermits therelated programmin g addressis listed with theitem In some cases t...

Page 421: ...by certified DBS Dealers and Technicians Section 1 System Settings FFl Table1 SystemParameters Part I SSD 66 89or160 199 dialeddi AutoFlashRedial Redialdoesnotsendflash 0 SLTFlashControl 2ndSLThookflashresultsin intercomdialtone 2 DBS 824 10 450 Issued 8 l 95 ...

Page 422: ...Al 2 2 5 ISMIR SerialPortFlowControl otf 0 son 1 XofQxoFF Al 2 2 6 I SMDRPrintingMode1 Outboundandinbound OutboundOnly 0 inboundandOutbound 1 Al 2 2 7 SvlDRPrintingMode2 LongDistance Only 0 Localandlong Distance 1 FF12 2 8 Long Distance andLocalCalls SfvlDR PrintingMode3 HeaderTRe Clff 0 Dn 1 FF12 2 9 MaintenanceData SerialPortCN2 FFI 2 9 ParityCheck Maint Odd Even Parity Maint BaudRzte Maint Stop...

Page 423: ... FF12 3 17 Al 2 3 18 RingPatternsfor UNATeninak lntermlllenf 1 sec on 3 sec off O ff12 4 1 Ml CI Bl Continuous 1 f temalPageInterfaceControlfor NoExlemalPageandRelayOperation 0 FF12 4 2 PagingGroup0 External Pageand Relay Operation 1 External PageInterfaceControlfor NoBtemal Pageand RelayOperation 0 FFl2 4 3 PagingGroup1 External Pageand Relay Operation 1 I I External PageInterfaceControlfor NoExt...

Page 424: ...e CZXUIOt be cancelled for example if BGM isremovedfrom COS while in use BGM cannotbe turned off Table2 ExtensionClassOf Service I Extension Featuie Default is Disabled 0 Class of Service FFl 2 5 1 8 CallWaiting 3 IT1 2 5 COS 17 O 1 8 OffhookVoiceAnnounce 5 Al 28 5 COS 188 O l CentralOfficeCallQueuing 2 FFl 2 5P COS 19 O l SLTTransfer 8 Al 2 55 COS 20 O l CallForwarding External FFl 28 58 COS 21 O...

Page 425: ...t TRS I Type t Code Tme r 11114999 O 7 Y n t Clcme r 1111 9999 O 7 1 Y I E n 4 Digit t Account TRS Code Type 1111 9999 O 7 I J I II 1 I I I 51i I I ri 41 42 43 44 45 46 22 I 23 24 25 VerifiedForcedAccountCode I33 2 6 Entry l lOO 1 OOOl 9999 TRS Typefor Verifkd ForcedAccountCode FF12 6 Entry l lOO 2 O 7 Note that TRStypes0 and1donot allow outgoingcalls 6 DBS 824 10 450 Issued8 l 95 ...

Page 426: ...creen Number Feature Code Text Feature Code Text FFl 2 7 1 FFl 2 7 2 25 Soft Key FFl 2 7 1 FFl 2 7 2 25 Soft Key 2539 Soft 39 Soft Key 2539 Soft 39 Soft Key Key Code Text Key Code cTeM t 1 6 2 7 3 8 4 9 5 10 Screen Number Feature Code S t Key FFl 2 7 1 25 39 Soft Key Code 1 I 2 I 3 I Text FF1 2 7 2 25 39 Sofl Key cT W Feature Code Text Soft Key ffl 2 7 1 FFl 2 7 2 25 25 39 Soft 39 Soft Key Key Cod...

Page 427: ... 8 lO Phone No I Table6 SystemParameters Timers Access Codes r PARAMETER POSSIBLE ENTRY 5 3 4 Attnd CallReversionTimer SeeSection400 180 sec 9 A 13f 8 O l2 u 4 Attnd Hold RecallTimerfor intercom SeeSection400 40 sec 2 Rl 3 18 O 12 R Calls Attnd TransferRecallTjmer for Inter SeeSection400 20 sec 1 Rl 3P20 O l2 cornCalls ExtHoldRecallTimerfor COCalls SeeSection400 140 sec 7 FFl3 3 O l2 ExtTransferRe...

Page 428: ...ese forms may be reproduced asneeded by certified DBS Dealers and Technicians IITimerfor intercom Powerdown andrestartthe system IDCodefor SystemProgramming 4digit IDcode 9999 FFl 7 0000 9999 Issued 8 l 95 DBS 824 10 450 9 ...

Page 429: ...ension Port s Rl 88 3 l 4 2 l 24 1 0 or 1 Door Opener Access Code Defautt 9999 FFl 88 3t l 4 8 3P 0000 9999 Door Phone Tone Type Slow Chime 0 Fast Chime 1 FF18 3 1 4 4 Oorl Door Phone Ring Timeout 20 sec 3 FF18 38 1 4 5 0 15 P Door Phone Ring Pattern 4 sec between rings 1 FFl 8 38 l 4 f 6 O 5 8 Door Opener Relay Xmer 4 sec 1 FFl 8 35 l 4 8 7 O 5 R Note Seealso Door OpenerAccessCodeRequired setting...

Page 430: ... 0 Included 1 R2 I 8 3 0 1 PoolAccessGroup81 Notincluded 0 lncluded 1 R2 l 8 4 0 1 PoolAccessGroup82 Notincluded 0 Included 1 R2 l 8 5 0 1 PoolAccessGroup83 Notincluded 0 Included 1 R2 l 8 6 0 1 PoolAccessGroup84 Not included 0 lncluded 1 R2 l 8 78 0 1 1 PoolAccessGroup85 Notincluded 0 Included 1 R2 l 8 S O l PoolAccessGroup86 Not included 0 lncluded 1 R2 l 8 9 0 1 TrunkPortType CD l PBX 2 R2 l 8 ...

Page 431: ... ms on 50 ms off 1 125 ms on 125 ms off 2 250 ms on 250 msoff 3 FF2 l 8 8 15 l 3 UnsupervisedTrunkConf No 0 Yes 1 FF2 1 8 16 0 l Inbound Ring Pattern Syncwith CO 0 1 g FF2 l 8 R17 0 9 Trk Disconn Detect Timer O 15 350ms default 7 FF2 l 8 18 O l5 DISA StartTime FF2 l 8 19 HHMM DISA EndTime FF2 l 8 2P HHMM X Trunk CircuitType LS 0 CallerID 1 FF2 l 8 f 21 O l COBusyToneDetection I Off 0 On 1 FF2 l 8 ...

Page 432: ...outing Off 0 or On 1 FF3 l 24 4 0 or l ForcedAccount Codes None 0 Verified 1 Forced Unverified 2 F3 1 24 f 5 0 1 or 2 Extension Lockout Code 4 digits No default F3 l 24 6 0000 9999 Xfhook Signal CO 3ft O On 1 F3 l 24 7f 0 or I Call Waiting OHVA Off O On 1 FF3 l 24 8 0 or l Busy Override Send Cannot barge in 0 can barge in 1 F3 I 24 f 9 0 or l 3usy Override Receive Cannot receive barge in 0 Zan rec...

Page 433: ...4 185 0 or I PageGroup Member Exclude 0 Include 1 FF3 l 24 19 0 orl PageGroup2Member Exclude 0 Include 1 FF3 l 24 20 0 or 1 f PageGroup Member Exclude 0 Include 1 FF3 1 24 21 0 orl PageGroup Member Exclude O include 1 FF3 l 24 22 0 or l PageGroup Member Exclude 0 Include 1 FF3 l 24 23 0 orl PageGroup Member Exclude 0 Include 1 FF3 l 24 2 0 orl PageGroup7Member Exclude 0 Include 1 FF3 l 24 25 0 or ...

Page 434: ...CO Trunk No Change 0 FF3 l 24 308 0 39 Display when Receiving a Page No Change 0 FF3 l 24 31 0 39 Display After Receiving a CWTone I No Change 0 FF3 1 24 32 0 39 Display When Dialing a Busy Ext No Change 0 FF3 1 24 33 0 39 Extension Directory Display 5 names 0 10 names 1 FF3 l 24 34 0 or I Extension COSAssignment O 8 FF3 l 24 f 35 0 8 Ringback Tone from ML Keys Ringback followed by busy 0 Busy ton...

Page 435: ...o Answer 3 FF3 I 24 441 0 3 Permanent Call Forward Extension Default no extension assigned FF3 I 24 42f 1069 or 100 699 ML MC0 Separ MC0 0 ML 1 FF3 1 24 43 0 or l VAU Hunting Priority No Priority 0 Priority 1 FF3 l 24 44f 0 or l SLTDisconnect Signal Disabled 0 Enabled 1 FF3 1 24 4 0 or l VAU Port Assignment Not VAU 0 VAU 1 FF3 l 24 46 0 or 1 Hot Dial Pad Disabled 0 Enabled 1 FF3 l 24 47 0 or I Aut...

Page 436: ...sion Ports No ring 0 Ring 1 FF455 Ext Port l 8 8 OM CO Night 1 Ring Extension Ports No ring 0 Ring 1 FF428 Ext Port l 8 O l CODelayed Night 1 Ring Extension Ports No ring 0 Ring 1 FF46 Ext Port a O l CONight 2 Ring Assignments Extension Ports No ring 0 Ring 1 FF49 lf ExtPort l 8 0 1 CODelayed Night 2 Ring Assignments Extension Port No ring 0 Ring 1 FF49 28 Ext Port l 8 011 f Notes With CPC S use1 ...

Page 437: ...6 No ring 0 Ring 1 CPC M FF4 2 Hunt Group I 8 0M f 31 CPC M 32 CPC M 33 CPC M 34 CO Delayed Night 1 Ring Assignment Hunt CPC S 23 CPC S 24 CPC s 25 CPC S 26 Groups No ring 0 Ring 1 FF46P Hunt Group l 8 O i CPC M 31 CPC M 32 CPC M 33 CPC M 34 CO Night 2 Ring Assignments Hunt Groups No ring 0 Ring 1 FF4 9 2 Hunt Group l 8 O l CO Delayed Night 2 Ring Assignments Hunt Groups No ring 0 Ring 1 FF49 2 Hu...

Page 438: ...438 I 4 7 lo 69 or lOO 699 Hunt GroupMember Position4 Extension FF43 l 4 R 88 lo 69 or lOO 699 Hunt GroupMember Position5 Extension iF4 3 l 4 P 9 lo 69 or lOO 699 Hunt GroupMember Position6 Extension FF43 l 4 8 lO 10 69 or IOO 699 Hunt GroupMember Position7 Extensionie FF435 1 4 1l 1O 69or 1OO 699 Hunt GroupMember Position8 Extension FF43 1 4 P 12 10 69 or lOO 699 HuntGroupMember Position9 Extensi...

Page 439: ...mber FF4 4 1 4 3 10 69 or lOO 699 Position4 member f F4 4 1 4 4 10 69 or lOO 699 Position5 member FF44 1 4 5 10 69 or lOO 699 f Position 6 member FF4 4 1 4 6 10 69orlOO 699 Position7 member FF4 4 1 4 7 10 69 or lOO 699 Position 8 member FF44 1 8 10 69 or lOO 699 Note Position 2 secretary does not cover until position 1 secretary is set to Do Not Disturb Call Forward Absence Message or Busy on all ...

Page 440: ...ELAYED RING Extension Port Receiving Call Extension Port s with DSS Extension Port s Wii BLF Keys Target Extension Delayed DSS BLF Keys Source Extension FF4 7 Target Ext Port Target Extension Source Ext Port O l FF4 8 Target Ext Port Source Ext Port O l Example Port 5 Port 6 7 i POlmi Port 1 Port 2 Port3 Port4 Port5 Issued 8 l 95 DBS 824 10 450 21 ...

Page 441: ...o Feature Code PSD Keys FF Keys Feature K Feature K Feature K Feature K Feature K Feature e e e e e e Y Code y Code y Code y Code y Code y Code 1 2 2 2 2 2 9 0 1 2 3 4 1 1 1 1 1 1 3 1 4 5 6 7 8 7 8 9 1 1 1 0 1 2 1 2 3 4 5 6 16KeyTelephone VB 42210 42211 42213 FFKeys 1to 6 22 KeyTelephone VB 43220 43221 43223 43225 FFKeys 1to 12 34Key Telephone VB 43230 43231 43233 FFKeys 1to 24 22 DBS 824 10 450 I...

Page 442: ...dant FF5 1 CPC S or26 CPC M Key No Feature Code 1st DSS 72 Console for 2nd Attendant FF 5 19 CPC S or27 CPC M Key No Feature Code 2nd DSS 72 Console for 2nd Attendant FIT 5 2 CPC Sor2 CPC M KeyNo Fearwe Code Table 16 DSS Kev Teienhone Asnirmmentc L l L 1 L l L l L 1 L 1L l L 1 3m33 3m33 251126 1271128 QDQIln 3m3m 3333 L 1 L 1 L lL l Q Ll n I 3333 33cc i Y 1 L 1 L 1 L l i Ll cl Ll 3333 333c Issued ...

Page 443: ...le for 1stAttendant 2nd DSS 72 Console for 1stAttendant No Default 1stDSS 72 Console for 2nd Attendant 2nd DSS 72 Console for 2nd Attendant No Default Default DSS72KevAssignments 3 Ditiit Wumherinrr EM 24 Extension Port Related Key PhoneExtension Port 41 J L l L l L 1 L 1 l 1 i J L 1 3333 3333 24 DBS 824 10 450 Issued 8 l 95 ...

Page 444: ...rms may be reproduced asneeded by certified DBS Dealers and Technicians Table 17 EM Z4 Key Assignments FF5 Ex t Port Key No Feature Code I I I i 1 1 I ll lf 1 123 7 115 5 Jl1 21 r T 1 1 1 II9 1117 Issued 8 l 95 DBS 824 10 450 25 ...

Page 445: ...Site Date Page of These forms may be reproduced as needed by certified DBS Dealers and Technicians Default EM 24 Key Assignments 333 33 33 33 J 2 iE2 u 10 3 33 L 26 DBS 824 10 450 Issued 8 l 95 ...

Page 446: ...oduced as needed by certified DBS Dealers and Technicians Section 6 Name and Message Assignments FF6 Table18 ExtensionNames p to 10 Characters 17 18 I 20 I 21 22 23 Note Nameassignments requireaDSW2 for progmmming Issued8 l 95 DBS 824 10 450 27 ...

Page 447: ...fied DBS Dealers and Technicians Notes Table19 SystemSpeedDials Number Up to 16 Digits FFl 0 I SSD Phone No Nameassignments requireaDSW72for programming With CPC M seeatsoSpeed Dial ModeAssignment FFI 2 l 33 Standard Mode 0 Add OnMode 1 28 DBS 824 10 450 Issued8 l 95 ...

Page 448: ...umber 90 900 91 901 921902 93f903 r I 941904 195 905 I 961906 I I 97i907 I I 198 908 1 I 99 909 I System Speed Dial 2 digits 90 99 or 3 digits 900 939 920 921 922 923 924 925 926 927 928 929 930 931 932 933 934 935 936 937 938 939 Name Up to 16 Characters Number Up to 16 FF6 3 Ext Digits Port PSD FFlO 2 Ext CONF Name ort PSD Phone Number Notes Name assignments require a DSS 72 For CPC M seealso Sp...

Page 449: ...runk4 FW6 41 CONF Name Trunk5 FF6 S 5 CONF Name Trunk6 FF66 6 CONF Name Trunk7 FW5 7 CONF Name Trun k8 FW514 8RCONF Name Table23 Hunt Group Name Assignment Hunt Group Hunt Group1 FF66 1 CONF Name Hunt Group2 FF66P2 CONF Name Hunt Group3 FF66R3 CONF Name Hunt Group4 FF6684 CONF Name Name Text Up to 10 Characters Requires DSS 72 i Table24 Call Waiting OHVA TextReply Message Message Text Up to 15 Cha...

Page 450: ...tdialed 0 DTMFcanbe outdialed FR II 2 Oll MaximumDialedDigitsfor TPSTypes3 6 from 15 1 to 29 15 digits FF7l 3 l 15 indicates no limit useCONFto clearentry andchangeto nolimit 3 DigitTollRestrictionsfor TRSTypes2 6 211 Allow 0 Deny 1 R7 1848 O 1 8 311 Allow 0 Deny 1 FF7l 5P O l 411 Allow O Deny l FL l 6 0 1 511 Allow 0 Deny 1 Ff l 7 OM I I I 611 Allow 0 Deny1 Fl l 81 O l I I 711 Allow 0 Deny 1 FF71...

Page 451: ... 450 sued S 1 95 Table26 TRS Restrictions for ExtensionPorts 1 Operator Access International Calling on Extensions Extension Port Restrict 0 or Permit 1 Restrict 0 or Check international FR 1 17 Ext Port O l Calls Switch 1 FF7 1 18 Ext Poti O l 1 2 3 4 5 6 7 8 I 9 10 11 12 13 14 i 15 16 17 18 19 20 21 22 23 24 L ...

Page 452: ...999 9 FF7 1 19 9 0 999 10 FP l 19 iO 0 999 Issued 8 l 95 Set FF7 1 I O for InternationalCaller FF7 l 16 l for New NANF Table28 TRS Office CodeRestrictionsfor Types2 6 Denied Office Code I 3 Digits 1 FF7 1 21 l 000 999 2 FF7 l 21 2 OOO 999 3 FF7 l 21 3 OOO 999 4 FV l 21 4 OOO 999 5 FR 1 21 5 000 999 6 FF7 l 21 6 000 999 1 7 FF7 1 21 7 000 999 1 1 8 FR l 21 8 000 999 1 I 1 9 FF7 l 21 9 000 999 1 1 1...

Page 453: ... Digit TollRestrictionfor TRSTypes2 6 I Donot check7 Digit table 0 CheckSpecial 7digit table for TITS Types 2 6 1 See below FF7l 11for Type2 to 15for Type6 O l Table30 Special7 Digit Tablefor TRS Types2 6 I 28 I I 29 I 1 30 I 31 I I 32 I 33 34 35 36 t I 37 I 38 I 39 I I 40 41 I 42 I I 43 I I 44 I I 45 I I 46 I I 47 I 48 I 49 I I 50 I DBS 824 10 450 Issued8 l 95 ...

Page 454: ...rms may be reproduced as needed by certified DBS Dealers and Technicians Day FF7 7 Ext Port Trunk TRS Qpe Night FF7 8 Ext Port Trunk TRS Type Table 31 Day Night TRS Types for Trunk Extension Port Issued 8 l 95 DBS 824 10 450 35 ...

Page 455: ...ling The defaults for the TRS Types are asfollows TRSTrpe 3 Defaults TRSType4 Defaults TRSType5 Defaults TRSType6 Defaults All AreaCodesRestricted All Office CodesRestricted AU AreaCodesRestricted All OfficeCodesAllowed All AreaCodesAllowed AU Office CodesAllowed All AreaCodesAllowed All Office CodesAllowed When planningSpecjalAreaCodes usehighernumberedSpecialAreaCodesfor lessrestrictive calling ...

Page 456: ...Code Office Code Table 000449 240 241 242 243 244 245 246 247 248 249 Notes IRS Type 3 Area CodeandOffice Codedefaults restrict dialing TRS Type 4 Area Code defaults restrict dialing and Office Codedefaultsallowdialing TRS Type 5 Area Code defaults allow dialing andOf e Codes defaults allow dialing TRSType6 AreaCodedefaultsallow dialingandOfficeCodesdefaultsallowdialing SpecialOffice CodeTable1and...

Page 457: ...53 254 255 256 263 264 265 266 273 274 275 276 283 284 285 286 257 258 259 267 268 269 277 278 279 287 288 289 1 480 481 482 483 484 485 486 487 486 489 490 491 492 493 494 495 496 497 498 499 L Notes TRSType3 AreaCodeandMice Codedefaultsrestrictdialing TRSType4 AreaCodedefaultsrestrictdialingandOffice Codedefzhltsallowdiali TRSType5 AreaCodedefaultsallowdialingandOfficeCodesdefaultsallowdialing T...

Page 458: ...6 000 999 O l Table35 TRS Area Code OfficeCodeTable 500 749 ryotes TRSType3 AreaCodeandOffice Codedefaultsrestrictdialing TRSType4 AreaCodedefaultsrestrictdialingandOffice Codedefaultsallowdialing TRSType5 AreaCodedefaultsallowdialingandOffice Codesdefaultsallowdialing TRSType6 AreaCodedefaultsallowdialingandOffice Codesdefaultsallowdialing SpecialOffice CodeTable1and2 defaultsrestrictdialing Spec...

Page 459: ...ice CodeTable 750 999 I Allow Circle or Deny X Out I I 990 991 992 993 994 995 996 997 998 999 Notes TM Type3 Area CodeandOffice Codedefaultsrestict dialing TRSType4 Area Code defaultsrestrictdialingandOffice Codedefaultsallowdialing TRSType5 AreaCodedefaultsallow dialingandOffice Codesdefaultsallowdialing TRSType6 AreaCodedefaultsallow dialingandOffice Codesdefaultsallowdi ng SpecialOffice CodeTa...

Page 460: ...4 for Long Distance Local or Backup or or Priority1TrunkPort FF86 LCRTrunkGroup No l TrunkPort Priority Priority2 TrunkPort FF86 LCRTrunkGroup No 2 TrunkPort Priority3 TrunkPort R8 6 LCRTrunkGroup No 3 TrunkPort Priority4 TrunkPort FFB6 LCRTrunkGroup No f 4 TrunkPorl DeletionDigits Upto 16 Digits FF87 LCRTrunkGroup Add Delete No B DeletionDigits Digits Addition Digits Upto 16 Digits FFB 8 LCRTrunk...

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Page 467: ...Panasonic Section 700 Digital Business System Feature DBS 824 Operation MumuM Dot Part No 550X03601 ...

Page 468: ...pensewill be required to take necessarymeasuresto correct the interference Battery Recycling Statement The following statement applies if you purchasedbackup batterieswith your system The product you have purchased contains rechargeablebatteries The batteries are recycla ble At the end of their useful life under various stateand local laws it may be illegal to dis pose of thesebatteries into the m...

Page 469: ...og 1 13 Centrex PBX Compatibility l 14 Direct Inward System Access DISA 1 14 Direct Trunk Access I 17 Distinctive Ringing 1 17 Door Box 1 18 DP to DTMF Signal Conversion l 20 Hunting Priority for VAUs I 1 21 Independent Timers l 22 Least Cost Routing LCR 1 23 Music on Hold 1 24 Night Service 1 25 Off Premises Extension l 27 Paging 1 28 Power Failure Transfer l 29 Remote Maintenance l 31 Remote Pro...

Page 470: ... 7 Attendant Groups 2 9 Dial Tone Disable 2 10 DSSl72 2 11 Headset Operation 2 13 Key Bank Hold 2 14 One Touch VM Transfer 2 14 Station Lockout Code Assignment 2 17 System Time and Date Control 2 18 Traffic Measurement 2 20 Walking COS Confirmation 2 22 Chapter 3 Key Telephone Features Key Phone 3 3 Absence Message 3 3 Auto Redial 3 6 Auto Repeat Dial 3 7 Busy Override 3 7 Call Coverage Groups 3 8...

Page 471: ...ppearances 3 47 DSS BLF Appearances 3 48 Multi CO MCO Appearances 3 51 Multi Line ML Appearances 3 53 ML MC0 Separation 3 54 Meet Me Answer 3 54 MessageWaiting Callback Request 3 55 Non Appearing Outside Lines 3 58 Offhook Signaling 3 59 Offhook Voice Announce OHVA 3 60 One Touch Keys 3 62 One Touch VM Access 3 65 Onhook Dialing 3 67 Pooled Trunk Access 3 68 Prime Line Preference 3 70 Private Line...

Page 472: ...4 21 Do Not Disturb DND 4 22 Intercom Calling 4 23 Last Number Redial 4 24 Meet Me Answer 4 25 Message Waiting Callback Request _ 4 26 Off Hook Voice Announce OHVA 4 21 Onhook Dialing 4 29 Pooled Trunk Access 4 29 Reminder Call 4 30 SavedNumber Redial 4 31 SpeedDialing 4 32 Personal SpeedDialing 4 32 System Speed Dial 4 33 Chapter 5 SLT Features Absence Message 5 3 Auto Redial 5 5 Auto Repeat Dial...

Page 473: ...or Attendant 5 21 DTMF Stations 5 22 Direct Trunk Access 5 22 Do Not Disturb DND 5 23 Intercom Calling 5 24 Last Number Redial 5 25 Meet Me Answer 5 26 Message Waiting Callback Request 5 27 Offhook Voice Announce OHVA 5 28 Pooled Trunk Access 5 29 Speed Dialing 5 30 Personal SpeedDial 5 30 System Speed Dial _ 5 31 Issued 3 l 95 DBS 824 l O 700 vii ...

Page 474: ... Code for Voice Mail Caller ID Direct Inward System Access DISA Direct Trunk Access l 10 1 12 1 12 1 13 1 14 I 1 17 Distinctive Ringing 1 17 Door Box l 18 1DP to DTMF Signal Conversion I l 20 I DP to DTMF Signal Conversion l 20 Hunting Priority for VAUs I 1 21 Independent Timers l 22 Least Cost Routing LCR l 23 Music on Hold l 24 Night Service l 25 Off Premises Extension l 27 Paging 1 28 Power Fai...

Page 475: ...Page Trunk Name Assignment 1 41 Trunk Queuing Universal Night Answer Voice Mail Ringing l 42 l 43 l 44 VAU VAU Port Assignment Walking TRS Class of Service 1 45 l 45 l 46 1 2 DBS 824 l O 700 Issue Date 3 l 95 ...

Page 476: ...e before accessingan outside line Non verified account codes can be assignedto incoming and outgoing calls To assign an account code to an outgoing call theuser enters theaccount code before making the call or during the call To assign an accountcode to an incoming call the user enters the accountcode during the call To enter an Account Code before dialing 1 Press theON OFF key l The phone issues ...

Page 477: ...ount codes during a call Verified Account Codes CPC S and CPC M Description Extensions with the Verified Account Codesfeature enabled are restricted from making outside calls without the userfirst entering a valid Account Code After a valid Account Code is entered the Toll Restriction Service TRS type assigned to the code is substituted for the extension TRS type thus temporarily allowing calls ba...

Page 478: ...Verified Account Code TRS type remains in effect until the call is completed Related Programming l FFl System Verified Forced Account Codes l FFl System Toll Restriction for Verified Forced Account Codes l FF3 Extension Forced Account Codes FF7 TRS Toll Restictions Hard ware Requirements l An SMDR printer or external call accounting system is required to collect account coderecords Considerations ...

Page 479: ...systems Sending ananswersignalprovidesquickerresponse time betweentheDBS824andthevoicemail system Thefollowing programmingcanbeperformedfrom anattendantphoneor anyotherphonethathasenteredtheprogrammingaccess code To assign an answer signal code 1 PresstheON OFF key l The phoneissuesintercomdial tone l TheON OFF LED lights 2 PressthePROG key 3 Enter 94 4 Enterthe AnswerSignalCode 1to 5 digits 5 Pre...

Page 480: ...2 key is usedto turn off the auto mode For instance if night mode has been activated automatically the attendantmust pressthe DAY NIGHTl NIGHT2 key or DAY to go into day mode Note You must wait at least 3 minutes delay after the automatic mode is activated before manually changing the mode Otherwise the system will immediately revert back to the automatic mode If only one of the auto modes is turn...

Page 481: ...ade work areas For example if Extensions A and B are going to switch office locations Auto Set Relocation enables them to switch telephone settings without re programming Operation Before a phone can be relocated it must be assignedan Auto SetRelocation code See Related Programming for the program addressusedto setup the Auto Set Relocation Code The following example illustrates how the program se...

Page 482: ...on Code Considerations l The following types of datacan be transferred using this feature TRS type settings Ring settings trunk line remote ringing day night FF key data Extension numbers and names Absence messages Call forward settings Message waiting All settings and data defined by programming l Settings may not be transferred between extensions of different types In other words an SLT and a KT...

Page 483: ...ground Music sourceor a separatemusic source If Music on Hold is provided callers automatically hear music when they are placed on hold Seepage l 24 for more information on Music on Hold Operation To turn Background Music on 1 Press the ON OFF key l The phone issues intercom dial tone l The ON OFF LED lights 2 Dial 53 BGM I appearson thedisplay 3 Press the ON OFF key The ON OFF LED goesoff To turn...

Page 484: ...d background music the music sourceconnectsto CN6 on the front of the CPC card If a separatemusic sourceis usedfor background music and music on hold background music connectsto the CN6 on the CPC M card and music on hold connects to CN8 on the CPC M card SeeInstallation Section 300 for instructions l The input impedance for the music source is 10k ohms l The maximum input level is 10 dB Battery A...

Page 485: ... CPC SandCPC M Description Call ForwardID Codefor VoiceMail allowsusersto callforward to athird partyvoicemail system TheID Codesends thedigitsthatarerequiredbythe voicemail to identify theDBS 824extensionandallowit to retrieve messages ID Codescanbesetfrom anykeyphone Operation To set a Call Forward ID Code for Voice Mail 1 PressthePROG key 2 PresstheAUTO key 3 Press 4 Entertheextensionnumber 5 E...

Page 486: ... extension 300 can retrieve 200 s messages Extension 300 can retrieve 200 s messagesbecausethe Call Forward ID Code for 200 is also assignedto 300 Caller ID CPC S and CPC M Description The DBS 824 supports Caller ID CID a service offered by local central offices sendscalling number information from the local CO to the DBS 824 Users who havedisplay telephonescan seeCID information asincoming calls ...

Page 487: ...x or a PBX These accesscodesallow the DBS 824 SMDR output to exclude the number dialed to reach a centrex or PBX line The DBS 824 also supports transmission of a flash signal over the centrex or PBX link Re ated Programming l FFl System PBX Access Code s l FF2 Trunks Trunk Type l FF8 LeastCost Routing LCR Add Tables Considerations l The LCR Add Table can be usedto prefix digits for outgoing calls ...

Page 488: ...igned proceedto thenextstep 3 Dial theextensionnumber To makea DISA call to an outsidenumber 1 DialtheDISAtrunk number 2 OnceyouhearDISA tonefrom theDBS824 enterthe4 digitDISA de if anincomingDISA codeis assigned If theincomingDISA codeisnot assigned proceedto thenextstep 3 Dial 7plusthe4 d outgoingDISA code TwooutgoingDISA codesareassigned Eithermaybeusedafter the 7 4 Dial thenumberof the trunkgr...

Page 489: ...cuit CardVB 42431or the g circuitMFR Circuit CardVB 43431 TheMFR cardis required to detect DTMF tonesenteredvia theDISA connection l CT1 CO Tone1 alsolabeledVRl controlstheringingvolumeof DISA callsto extensions whentheMFR g circuitVB 43431circuit cardis used VRl alsolabeledMOH controlstheringingvolumeof DISA callsto extensions whenthe2 circuitMFRU VB 42431circuit cardis used See theDBS 824Install...

Page 490: ...utside dial tone l CO TALK XX where XX is the line number appearson the display Dial the telephone number The number appears on the display Complete the call and replace the handset l You cannot usethe Direct Trunk Access feature if you are holding a cdl that does not appear on a CO line key Distinctive Ringing CPC S and CPC M Description Distinctive trunk call ringing patterns can be setup for ea...

Page 491: ...rs to announce their presencefrom the office door The door openerenables a userto unlock the door using a telephone Door openersare not sold by Panasonic they can be purchased separately from an electronics dealer The Door Box is installed through the Door Box Adapter VB 437 11 connected to a digital port Operation To Open a Door When Talking to the Door Box 1 Answer the Door Box Door Box calls ri...

Page 492: ...or Box Door Phone VA 43709 and door opener The door opener can be purchasedfrom an electronics dealer One Door Box can be connected to a Door Box Adaptor Each Door Box Adaptor usesone digital extension port The Door Box extension cannot take partin conferencecalls or be oveniden Door Box calls cannot be call forwarded or be hunting or coverage group members The Door Opener can be setto open for 2 ...

Page 493: ...n be senteither during the call or while the call is being dialed Operation To switch from dial pulse to DTMF dialing press or I Related Programming l FF2 Trunk DTMF Pulse Dialing for Trunks Considerations l DTMF dialing remains in effect for the duration of the call Pulse dialing is restored when the handsetis replaced l Once DTMF dialing is invoked the usercannot switch back to pulse dialing wit...

Page 494: ...dial back into the hunt group he or sheis placed before other calls that havejust entered the hunt group queue For an illustration of the flow of calls seeFigure l 1 1 l VAlJ huntine rbritv Direct b Trunk Call to the Hunt Group Pilot Number Hunt 0 Group Queue 0 0 Hunt Group Calls that transfer back into the hunt group are placed at the top of the queue 4 vAu I Related Programming l FF3 Extension V...

Page 495: ...nt Group NoAnswer TheCall Forwarding NoAnswertimerdetermines howlongacallwill ring anextensionbeforeforwarding TheCO DelayedRing andExtensionDelayedRing timersdetermine how longacall will ring anextension beforeringingotherextensions assigned the delayedringing TheHunt Group NoAnswertimerdetermines how longacallwill ring an idlememberof a huntgroupbeforehuntingto thenextidle groupmember Related Pr...

Page 496: ...RouteTables l FF8 LCR LCR Trunk Group Tables l FF8 LCR Least Cost Routing Area Codes l FF8 Lm Special LCR Area Codes l FF8 LCR Least Cost Routing LCR Office Codes l FF8 CR Special LCR Office Codes Tables Other Program Areas 0 FF8 LCR LCR Add Tables FF8 LCR LCR Delete Tables Considerations If LCR is enabled ML and MC0 keys can be assignedfor trunk group 89 However the FP keys will not light If the ...

Page 497: ... background music themusic sourceconnects to the CN6 on the CPC If a separate music sourceis usedfor background music CPC M only it connects to CN6 and music on hold connects to CN8 SeeInstallation Section 300 for instructions l The input impedance for the music sourceis 10k ohms l The maximurn input level is 10 dB A Important A license may be required from the American Society of Composers Author...

Page 498: ...wer point Universal Night Answer UNA is usedto allow calls to be picked up from any extension Seepage l 43 for information on setting a UNA point See Auto Day Mode page l 6 for information that allows automatic switching between day and night modes Operation To switch to a Night Mode 1 Press the ON OFF key l The phone issues intercom dial tone l The ON OFF LED lights 2 Dial S22 for Night1 mode or ...

Page 499: ... not provided with the DBS 824 they must be purchasedseparately Considerations l Day Night and Night 2 modes can be assigned to F F keys on an attendant phone The attendant can switch between Day Night and Night 2 modes simply by pressing the appropriate key The FF key lights red when the system is in the assigned mode Alternatively a DAY NTGHTl NIGHTZ toggle mode kay can be assigned Pressing thek...

Page 500: ...ications seeInstallation Section 300 Feature operation for OPXextensions isthesameasfor localSLTsconnected to theDBS 824 Related Programming l FF3 Extension TerminalType Hardware Requirements l OneOPXAdaptor VB 43702 is requiredfor eachOPXextension l WhenOPXextensions areconnected throughthecentraloffice an externalringersupplymayberequired If required theringingsupplyis co eztd to theOPX Adaptor ...

Page 501: ...aturecanalsobeprogrammedtotime outaftersixty seconds Whenapagecalltimesout abusytoneis sentto theextension thatinitiated thepage Operation Tousethe Pagingfeature 1 Pickup thehandset 2 Press thenenterthenumberof thedesired PagingGroup 00 07 TheEXT LED lights 3 Makeyour announcement 4 Replacethehandset Related Programfling l FFl System PageDuration l FFl System ExternalPageInterfaceControlfor Paging...

Page 502: ...Do Not Disturb Call Forwarding or Absence Messagefeature is activated l You can answer Paging from an idle extension by dialing the Meet Me Answer code 77 l The Meet Me Answer feature cannot be usedat an extension that is off hook at the time of the Paging Call even if the extension later goes onhook l The Meet Me Answer featurecannot be usedwith Paging Group 00 Power Failure Transfer CPC S and CP...

Page 503: ...a call is in progressthrough the PFU when the power is restored the call will be disconnected l For added protection against power outages backup batteries can be installed in the DBS 824 Backup batteries provide full telephone service and system features to all DBS 824 extensions for a limited amount of time With maximum traffic thebackup batteries last up to 40 minutes l 30 DBS 824 l O 700 Issue...

Page 504: ...rogrammingfrom aterminalconnecti to theRS 232C Maintenance porteitherdirectlyor via amodem perform thefollowing steps 1 Makecertainthatanycablesandmodemsareconfiguredandconnected asoutlinedin Section300 2 Ent er your terminalcommunications programandmakesureyour PC s icatiqns settingsmatchthoseof theDBS824 _ _ __ z _ 31 If com chg r ely usingmodems dialuptheDB S824Maintenance portmodemfollowing th...

Page 505: ...ng code at an extension or attendant position Command Function I o INormal Bus Monitor on SIU Maintenance Port I 91 I2 Register Bus Monitor on SlU Maintenance Port Poll Bus Monitor on SIU Maintenance Port 1 SMDR Output on SIU SMDR Port Terminal Programming Commands Use the following commands to navigate terminal programming Command Description 01 Access System parameters 02 Access Trunk parameters...

Page 506: ... extensions are assignedto this class of service Classesof Service l 8 can be modified to allow and restrict accessto specific features The following table shows the features that can be enabled disabled for stationclasses of service Table l l Station Classes of Service 1 Class of Service Features I Related Programming l FFl System Extension Class Of Service Setting l FF3 Extension Extension Class...

Page 507: ... until the Transfer Timer expires If none of the members is free when the timer expires the call is transferred to the transfer extension Distributed Hunt Groups When the Distributed method is selected calls are distributed through the hunt group basedon which extension in the group received a call in the last search The incoming call begins its searchat the next available extension in the group a...

Page 508: ...unt Groups RingingAssignments all l FFl System Hunt GroupNo AnswerTimer Considerations l Up to4 StationHunt Groupscanbeprogrammed asingleHunt Groupcan containup to 16extensions plusapilot extension number l Thetransferdestinationof anyHunt Groupcanbesetto thepilot number of thenext group thepilot number 0 of theAttendantGroup thepilot numberof thesamegroup orarealextension Thetransferdestination c...

Page 509: ...ed intercom calls Incoming CO calls Transferred CO calls DISA calls l In order for an extension to be permanently call forwarded to the pilot number of a hunt group the hunt group pilot number must be 244 or above If extension 200 is assigned asthe pilot number of a hunt group hunting will work properly when 200 is dialed However permanent call forwarding will not work for any extension thatis per...

Page 510: ...ration HI hours MM minutes SS seconds 5 Extension number 10 69 lOO 699 extensions CO number DISA C Dialed digits or Caller ID DD digits O 9 or symbols or See Note 2 7 Account code A O 9999999999 E Verified account code or walking COS code VOOOO V9999 verified account codes WOOOO W9999 walking COS codes 9 Trunk Number NN number 01 64 Notes 1 Transferred calls include direct and group call pickups a...

Page 511: ...sor after hours calls canbeassigned to specificextensions or CO linesusingtheToll Restrictionfeature Thisminimizesnon business relatedcallsandreduces phonebills by onlyallowinglongdistance callsoverdesignated lines Thefollowing access levelsareavailable Table I 2 Toll Restriction Types Toll Restriction Type 0 1 Characteristics Restriction of outbound dialing except 911 Inbound ringing trunks can b...

Page 512: ...No restriction of outbound dialing Notes For TRS types 3 6 operator calls are allowed if FF7 l l is set to on The office code tables are used to restrict all 0 plus dialing the next two digits will also be analyzed For TRS types 3 6 area code and office code restrictions can be changed using Area Code Table For TRS Types 3 6 Office Code Table For TRS Types 3 6 Special Area Code Table For TRS Types...

Page 513: ...llow System SpeedDialing to override Toll Restrictions Trunk Groups CPC S and CPC M Description Trunks canbe placed in trunk groups When a trunk group is accessed the DBS 824 automatically selectsan open trunk from the group Operation To accessa trunk group do one of the following l Dial a trunk group accesscodebefore dialing the telephone number Trunk group accesscodesare 9 81 82 83 84 85 and 86 ...

Page 514: ...vidual s name or the department s name will appear on the display immediately identifying the person for whom thecall is intended While you are speaking on the extension CO TALK m will appear on the LCD XXXXXX representsthe six characters of the Trunk Name While the extension is ringing INCOMING m will appear While the extension is ringing and you are speaking on the extension at the same time INC...

Page 515: ...ine key or dial a trunk accesscode The phone issues busy tone 3 Press 2 In CO Queuing appears on the display 4 Press theON OFF key _ 5 Wait for the Trunk Callback alert tone To respond to the Trunk Callback alert tone Pick up the handset l The outside line is automatically accessed l The phone issues dial tone l CO TALK XX where XX is the line number appearson the display Related Programming l FFl...

Page 516: ...TheTrunkQueuingfeaturemayalsobeusedif youhearabusytonewhen trying tomakeacall usingthePooledTrunkAccessfeature l Trunk Queuing canbeusedby SLTs Universal Night Answer CPC SandCPC M Description During nightmode UniversalNight Answer UNA incomingcallscanbe indicatedonanexternalspeaker systemWiththeCPC M callscan alternativelybeindicatedonanexternalringer suchasanightbell UniversalNightAnswercallscan...

Page 517: ...cs dealer An externalamplifier andspeakers arenotprovidedwith theDBS 824 theymustbepurchased separately Extensionport 17 CPC S orport 25 CPC M is usedto assignringingto anexternalUNA interface Voice Mail Ringing CPC SandCPC M Description TheVoiceM l Ringingfeatureallowscallsfrom aDBS 824Automated Attendantorfrom anACD port toring anextension with thesamering tone asaCO trunk Thering patternis sele...

Page 518: ... Callers overflowing from either of thesepositions hear a messageand can then dial a number or wait to be transferredback to the operator or hunt group The VAU canbe usedto provide a variety of other services to callers such as a menu of dialing options or transfer to an answering machine VAU Port Assignment CPC S and CPC M Operation A digital port can be assignedasa VAU through system programming...

Page 519: ...other extension To enter a Walking Class of Service code 1 Pick up the handset The phone issuesintercom dial tone 2 Dial 12 3 Enter the four digit Walking Class of Service code 0001 9999 Operation To enter a Walking Class of Service code 1 Pick up the handset The phone issuesintercom dial tone 2 Dial 12 3 Enter the four digit Walking Class of Service code 0001 9999 4 Press Vi 5 Replace the handset...

Page 520: ... handset The phone issuesintercom dial tone Dial 12 Enter the original Walking Class of Service code Press Replace the handset To confirm a walking Class of Service code Attendant Phone only 1 Rick up the handset The phone issues intercom dial tone 2 Press theCONF key 3 Dial 12 4 Enter the extension number The Walking Class of Service code for that extension appearson the display Considerations l ...

Page 521: ...ervice System Features l If an extension is locked out the Walking Class of Service feature will override the lockout l LCR and TRS dialing privileges follow the Walking Class of Service l 48 DBS 824 l O 700 Issue Date 3 l 95 ...

Page 522: ... topics I Topic Page Attendant Assignment of SpeedDialing 2 3 Attendant Busy Override 2 4 Attendant Call Park 2 5 Attendant Control of Absence Messages 2 6 Attendant Controlled Text Assignment 2 7 1Attendant Groups I 2 9 I Dial Tone Disable 2 10 DSS 72 2 11 HeadsetOperation 2 13 Key Bank Hold 2 14 One Touch VM Transfer 2 14 Station Lockout Code Assignment 2 17 System Time and Date Control 2 18 Tra...

Page 523: ... 2 2 DBS 824 10 700 Issued 3 l 95 ...

Page 524: ...isplay PressAUTO FA appears onthedisplay Enterthe Speed Dial code 00 89or000 199 Enter SSDXX appears onthedisplay where X is theSystem Speed Dial code Dial thetelephone numberto bestored Thenumberappears on thedisplay Pressthe HOLD key SSDXX where XX istheSpeed Dial code andthestoredtelephone numberappearonthedisplay Repeatsteps 2 6 to storeadditionalnumbers Considerations l Storinga newnumbereras...

Page 525: ... extension feature Busy Override cannot break into an extension that has Busy Overridden turned off System programming determines whether the override is precededby an alert tone By default Attendant Override doesnot soundan alert tone Operation To override a busy extension Press 4 CONP XXX YYY where XXX and YYY are the extension numbers appears on the display Related Programming l FFl System Atte...

Page 526: ...into an FF key on a telephone or a DSS console makes one touch Call Park possible Operation To park an outside call 1 Pressthe HOLD key l The outside call is placed on hold l CO HOLD XX where XX is the trunk number appears on the display 2 Dial 75 3 Enter de ed Park Number 00 09 PARK HOLD 01 appearson thedisplay if you selectedPark Number 01 To release a parked call after receiving the Park Number...

Page 527: ... attendant Attendant Control of Absence Messages Call Forwarding and DND CPC S and CPC M Description An attendantphone can cancel the Absence Message Call Forwarding and Do Not Disturb DND features activated on any extension Operation To cancel an Absence Message Call Forwarding or DND 1 PresstheON OFF key l The phone issues intercom dial tone l The ON OFF LED lights 2 PresstheCONF key 3 Dial the ...

Page 528: ...HVA text replies without using a DSS 72 or entering the programming mode Text is assignedthrough the dial pad on the attendantphone Operation To assign names to extensions 1 Pick up the receiver or pressthe ON OFF key 2 PressPROG 3 IIial 2 4 Enter the extension s port number 5 PressAUTO to backspaceand erasetheexisting name 6 Use the dialpad sequencesshown in Table 2 l on page 2 8 to enter letters...

Page 529: ...s and letters 8 To storeyour entry pressHOLD To assign text to Call Waiting OHVA Text Replies 1 Pick up the handsetor press ON OFF 2 PressPROG 3 Dial 4 Dial l 5 depending on which text messageyou want to change 5 PressAUTO to backspace and erasethe existing name 6 Use the dialpad sequencesshown in Table 2 l to enter letters and or numbers PressFLASH after eachletter PressCONF to switch between num...

Page 530: ...ilot number of 0 When all Multi Line keys on the first attendantphone are busy calls are forwarded to the second third and fourth attendantphones in that order Related Programming l FFl System Second Attendant Position l FFI System Third Attendant Position l FFl System Fourth Attendant Position l FFl System Attendant Transfer Extension Considerations l If all four phones are busy calls are transfe...

Page 531: ...o ring thefirst attendantuntil the caller hangsup Dial Tone Disable CPC S and CPC M Description The intercom dial tone can be turned off at an attendantphone Dial tone is turned off when a headsetis used Operation To disable the intercom dial tone 1 Press the ON OFF key i The phone issues intercom dial tone l The ON OFF LED lights 2 Press 5 0 3 Press the ON OFF key The ON OFF LED goesoff To reacti...

Page 532: ...also provide busy 1 p fields to assistthe attendantin monitoring the status of extensions The attendantcan perform a simplified call transfer by pressing a DSS key while connectedto an outside line The outsideline is placed on hold and the extension is dialed automatically When the attendantis placed in theprogramming mode the DSS can be used for inputting text names Figure 2 l shows which keys ar...

Page 533: ... Attendant4 DSS 72Assignments El DSSf72 L DSS 72 TheDSSf72cannotbeassigned TheDSS 72cannotbeassigned l TheDSSkey LED informstheattendantof thestatusof assigned extensions TheLED lightsredwhentheextensionisbusyandgreenwhen Absence Message CallWaiting or DND is activated l Pressing aDSSkey while connected to anoutsideline placesthelineon hold 2 12 DBS 824 10 700 Issued 3 l 95 ...

Page 534: ...is connected Operation To use a headset 1 Connect a headsetto the telephone 2 Pressthe ON OFF key 3 Press 51 The ON OFF LED remains lit To stop using a headset Repeatthe preceding steps Hardware Requirements l Headsetsare not provided with the DBS 824 they must be purchased separately l Most commercially available headsets with ECM mike transducers can be used Issued 3 l 95 DBS 824 10 700 2 13 ...

Page 535: ...g a secondtrunk or transferring a call Related Programming l FFl System Trunk Line Automatic Hold Key Bank Hold One Touch VIVITransfer CPC S and CPC M Operation The VM key can also be usedby attendantsto easily transfer incoming callers to an extension s voice mailbox When a userpressesa voice mail key and then pressesa DSS BLF key thedigits programmed for theDSS BLF key are transmitted to the voi...

Page 536: ...sion number 7 If the key is for personal messageretrieval enter a password XXX or AUTO Op 99 if desired If the key is for attendanttransfer to voice mail do not enter a password but include any special codes or for example if they are required by the voice mail system Note The length of thepassword and theVM extension number cannot exceed six digits If the VM number and the passwordtotal more than...

Page 537: ...s on the DSSI72 always light red when an extension is active they do not flash red when an extension is ringing or light green when an extension is forwarded Note If an attendantwants one VM key for a personal mailbox and one for transferring to voice mail the personal VM key must be assignedto the lowest numbered FF key For example if DSS keys 60 and 61 are assignedas VM keys key 60 should be use...

Page 538: ...on To program a Station Lockout code 1 Pressthe ON OFF key l The phone issuesintercom dial tone l The ON OFF LED lights 2 Pressthe CONF key 3 Dial 8 4 Dial theextension number 5 Enter the desiredkey code four digits 6 Pressthe HOLD key STORE XXXX where XxXx is the key code appears on the display 7 Pressthe ON OFF key The ON OFF LED goesoff Considerations l A locked extension can be usedfor Interco...

Page 539: ... The current date and time are displayed on your LCD Press the PROG key F appearson the display Dial b Program Mode appearson the first line of the display MAIN MODE appears on the secondline Presst he FFl key SELECT SUB MODE appearson the secondline of thedisplay Dial l 1 DATE 2 TlME appears Dial l MONTH DAY YEAR appears Enter six digits for the month day and year For example to set the date to M...

Page 540: ... re synchronize theminutes setting to 00 provided the current minutes display is between 55 and 05 1 Pressthe ON OFF key l The phone issues intercom dial tone l The ON OFF LED lights 2 Pressthe PROG key F appears on the display 3 Dial 4 Time Adjusted appearson the display 4 Press the ON OFF key The ON OFF LED goesoff Considerations l The month is entered in numeric form but is displayed asthe name...

Page 541: ...oing calls made on an outside line 1 Pressthe ON OFF key l The phone issuesintercom dial tone l The ON OFF LED lights 2 Pressthe CONF key C appearson the display 3 Dial WO then enter thenumber of the outside line you want to check If 1234 outgoing calls have beenmade on line 01 OutGoing 01234 appears on the display Pressing the key stepsthrough the trunk numbers and system speeddial numbers 4 Pres...

Page 542: ...gedata I93 Clear All Inform Notes NN CO line number 01 08 SS System SpeedDial number 0049 or 000 199 Considerations l The Traffic Measurement feature can be accessedfrom any display phone l Usage datacannot be cleared item by item l All data is retained until it is deleted or until 65 536 entries are made at which point the figures are reset to zero l A backup battery protects memory contents in c...

Page 543: ...PC S and CPC M Description The attendant can check the Walking Class of Service ID code of any extension Operation 1 Press ON OFF 2 PressCONF 3 Dial 12 plus the extension number The Walking Class of Service ID code appearson the display Issued 3 l 95 DBS 824 l O 700 2 22 ...

Page 544: ...ion Display 3 10 _ Call Forwarding 3 10 Call Hold 3 14 Call Park 3 17 Call Pickup I 3 19 1Call Transfer 1 3 21 1 1 Call waiting 1 3 25 1 I 3 28 Call Waiting OHVA Text Reply Camp on 1 3 29 1 I CO Line Key Trunk Access Conference Calls Delayed Ringing I 3 30 1 3 31 3 33 1Dial 0 for Attendant I EM 24 Console Do Not Disturb DND I I 3 34 1 1 3 36 1 3 35 Flexible Function FF Keys 3 37 HandsfreeAnswerbac...

Page 545: ...eys One Touch VM Access 1 3 59 1 3 60 1 1 3 62 1 1 3 65 1Onhook Dialing 1Pooled Trunk Access 3 67 1 1 3 68 1 Prime Line Preference I 3 70 1Private Line 1 3 71 1 Reminder Call 3 72 Rineng Line Preference 3 73 1SavedNumber Redial I 3 74 I SpeedDialing I 3 75 Istation Lockout 1 3 81 1 1Trunk to Trunk Transfer 1 3 82 1 3 2 DBS 824 l O 700 Issued 3 l 95 ...

Page 546: ...e display that includes one touch accessto speeddial numbers telephonefeatures and help screens Figure 3 1 VB 43225 key phone Absence Message CPC S and CPC M Des p tion Extension userscan leave text messageson their phones when they are away When the unattended extension is dialed the text messagedisplays on the caller s phone Issued 3 l 95 DBS 824 l O 700 3 3 ...

Page 547: ...er Defined User Defined User Defined Operation To set an Absence Message 1 Pressthe ON OFF key l The phone issuesintercom dial tone l The ON OFF LED lights 2 Dial 7 1 Enter Msg Code appearson the display 3 Enter a messagecode between 0 and 9 See Table 3 l Enter Parameter appearson the display 4 Enter the time you will return 0ptiona I SeeTable 3 2 for examples 5 PresstheON OFF key l TheDND CF LED ...

Page 548: ...tension Class of Service Setting l FF3 Extension Extension Class of Service Assignment l FF6 Names and Messages Absence Messages Considerations l Calling parties without a display get a busy signal rather than the Absence Message l If a messagecodenumber that hasnot been programmed is selected Absence followed by the code number appearson the display l Absence Messagereturn times can be input as s...

Page 549: ...trunk calls are routed to the extension defined in perrnanent call forwarding The following types of incoming trunk calls follow permanent call forward settings Direct trunk calls Transferred trunk calls l Callback to an incoming CO call on a Private Line is available if the Absence Message feature is activated Auto Redial CPC S and CPC M Description If the Redial key is pressedwhen the extension ...

Page 550: ... Auto Repeat Dialing Count l FFl System Wait Timer for Auto Repeat Dialing l FFl System Busy Tone Detection Timer l FFl System Dial Tone Detection Timer l FE2 Trunk CO Busy Tone Detection Busy Override CPC S and CPC M Description Extensions in thesame Paging Group l 7 can break into one another s outside calls or intercom calls to relay urgent information or to create three party conference calls ...

Page 551: ...hree party conferencecalls l Attendants can be prevented from using busy override l The default for the override alert toneis off If the override alert tone is enabled the tone will be sentto both parties when a call is overridden l Overridden doesnut appearon the display of an extension that has been broken into l Call Waiting must be activated for Busy Override to operate on hunt groups calls Ca...

Page 552: ...and Hunt Groups Call CoverageGroup Member Table Considerations l Up to four Call Coverage Groups can be programmed into your system A Call Coverage Group can haveup to two covering phones and up to six extensions l A member of one Call CoverageGroup cannot belong to another Call Coverage Group or to a Hunting Group l A single line telephone SLT can be a member of a coverage group but it cannot be ...

Page 553: ...ystem Call Duration Timer l FFl System SMDR Start Timer for CO Calls Call Forwarding CPC S and CPC M Call Forwarding allows usersto send their calls to another extension to an outside line or to voice mail The following table shows the call forwarding features available Table 3 3 DBS 824 Call Forwarding features Feature I 1 Call Forwarding All Calls 1 Call Forwarding No Answer 1 1 Call Forwarding ...

Page 554: ...n by the user Permanentcall forwarding is normally usedto forward calls to a voice mail system An extension usercan invoke other forrns of call forwarding no answer busy all calls to temporarily override the permanent call forwarding destination Permanent call forwarding can be used with busy no answer or busy no answer When Permanent Call Forwarding is assigned the DSSand or BLF keys are not lit ...

Page 555: ...s selected If a name is assignedto theextension the name appears instead of the extension number To cancel Call Forwarding 1 PressON OFF 2 Dial 72 3 Hang up Related Programming l FFl System Call Forward No Answer Timer l FFl System Extension Class of Service Setting l FF3 Extension Extension Class of Service Assignment l FF3 Extension Permanent Call Forward Type l FF3 Extension Permanent Call Forw...

Page 556: ...at prohibits outside calls l To forward to an outside number the number must be pre programmed in personal or system speeddialing Forwarding to an outside number requires useof pooled accesstrunks Dial 9 81 86 However Dial 9 is not available when using Least Cost Routing mode I l Calls can be forwarded to a third party voice mail using the Call Forward ID Code described on page 1 12 l In order for...

Page 557: ...rcom dial tone Hold TRK XX where XX is the outside line number appears on the display To retrieve a dall from Exclusive Hold Pressthe line key on which the call is held The line LED stops flashing and remains green CO TALK TRK XX where XX is the outside line number appearson the display if thecall held on the line was released Related Programming l FFl System Attendant Hold Recall Timer for CO Cal...

Page 558: ...sthe HOLD key during a conference with two outside lines both outside lines will be placed on hold l If your system is setfor onhook transfer and you haveplaced an outside call on hold and you then make an Intercom Call make surethe other extension hangs up before you do If you hang up before the other extension theheldoutsidelinewill betransferredto that extension Pressing FLASH releasesthe exten...

Page 559: ...sflashing l CO TALK TRK XX where XX is theoutsidelinenumber appears onthedisplay Reiated Programming l FFl System AttendantHold RecallTimerfor CO Calls l FFl System AttendantHoldRecallTimerfor IntercomCalls l FFl System ExtensionHold RecallTimerfor CO Calls l FFl System ExtensionHold RecallTimerfor IntercomCalls FF1 System KeyBankHold l FFl System Non AppearingTrunkHold Considerations l Whenusinga...

Page 560: ... the other extension theheldoutsidelinewill betransferredto thatextension l If there is no responseto the Hold Recall thetone is issued at the Attendant Phone extension 100 or 10 However no tone is issued at the Attendant Phone if Night Mode is activated or if the call is on a Private Line l An error tone is issued if you attempt to place more than one intercom call on hold at the same time l The ...

Page 561: ...hat parked the call canretrieve it by simply picking up the handset If no one retrieves the call after the Recall Timer expires a secondalarm will sound at an attendantphone s l You cannot park more than one outside line at a time l The Attendant Phone cannot use this feature The Attendant must use the Attendant Call Park feature l The Call Park Recall Timer is similar to theRecall Timer except th...

Page 562: ...he number of theringing extension l The extension number or the outsideline number of the caller appears on the display l The EXT LED lights on the MC0 or ML key 4 Complete thecall and replace thehandset The EXT LED goes off Related Programming l FFl System Extension Class of Service Setting l FF3 Extension Extension Class of Service Assignment Considerations l If more than one caller is attemptin...

Page 563: ... also be programmed into an FF key Operation 1 Pick up the handset The phone issuesintercom dial tone 2 Dial 70 l The extension number or the outside line number of the caller appears on the display l The EXT LED lights 3 Complete the call and replace the handset The EXT LED goes off Related Programming l FFl System Extension Class of Service Setting l FF3 Extension Extension Class of Service Assi...

Page 564: ...ind transfer allows the transfer of a call directly to an extension without waiting for thecalled extension to answer Operation 1 Pressthe HOLD key to place the outside call on hold The line LED for the outside line on hold flashes green 0 The phone issues intercom dial tone l Hold XX where XX is the line number appearson the display 2 Dial the extension number to which the call is to be transferr...

Page 565: ...and then going onhook l If Onhook Transfer is enabled userscan transfer calls by pressing PROG before going onhook l The Attendant can transfer calls while the handsetis still in place evenif the system is not setfor Onhook Transfer l You cannot transfer a call to an extension that hasDo Not Disturb or Absence Message activated l You can transfer a call to an extension that hasCall Forwarding acti...

Page 566: ...e LED for the outside line on hold flashes green l The phone issuesintercom dial tone l Hold TRK XX where q is the line number appears on the display 2 Dial the extension number to which the call is to be transferred 3 When your call is answered inform the third party of the transfer l The EXT LED stopsflashing and remains lit l Talk EXT XXX where XXX is the extension appearson the display 4 Hang ...

Page 567: ...YY where XXX is the extension and Yy is the line appearson thedisplay l The third party need only pick up the handsetto speak to the outside line 5 Hang up to complete the transfer Related Programming l FFl System Onhook Transfer l FFl System Extension Transfer Recall Timer for CO Calls l FFl System Extension Transfer Recall Timer for Intercom Calls l FFl System Attendant Transfer Recall Timer for...

Page 568: ...hen appear on your display and the call is returned to your extension For example if you transfer an outside call on line 1 to extension 135 and that extension is busy or doesnot answer the call will return to your extension and Recall 135 Ol will appear on the display Call Waiting CPC S and CPC M Description You can senda Call Waiting signal followed by a brief LED message to a busy extension The...

Page 569: ...The corresponding messagedisplays on the called party s phone If the called party doesnot have a display theparty continues to hear a call waiting signal 5 Remain on the line until the called party picks up To answer Call Waiting 1 The EXT LED flashes indicating Call Waiting has been sent Call Wait XXX where XXX is the extension number appearson the display 2 Replace the handset l The current call...

Page 570: ...ED of the Talk Back key goes off Related Programming l FFl System Extension Class of Service Setting l FF3 Extension Extension Class of Service Assignment l FF3 Extension Call WaitingjOHVA l FF5 FF Key Settings FF Key Assignments for Extensions Considerations l Message code 8 cannot be usedfrom an SLT The digit 8 is used to transfer calls on SLTs l Call Waiting can be usedwithout the userentering ...

Page 571: ...rty can respond by sending a text messageback to the caller The text messagecanbe sent after any of theseintercom call indications l Call waiting tone l Call waiting tone followed by a text message l An offhook voice announce Operation When you are on a call and receive an indication of a incoming intercom call pressCONF and then dial 1 5 The following table shows the default text associatedwith m...

Page 572: ...vate the Camp on feature 1 Pickupthehandset 2 Dial thedesired extension number If theextension is busy yourphoneissuesbusytone 3 Press 3 l Thephoneissues ringbacktone l If theCamp onfeaturecannotbeset thephonecontinuesto issuebusy tone I 4 Replace thehandset afteryou heartheringbacktone 5 Waitfor theextension callbackring To answer the callback ring 1 Pickupthehandset whenyouhearthecallbackring l ...

Page 573: ...nsion 153 another extension cannot camp on to 153 as long as 152 is camped on l An extension that has initiated a camp on cannot receive a camp on For instance if Extension 200 has camped on to Extension 300 another extension cannot camp on to 200 CO Line Key Trunk Access CPC S and CPC M Description You can accessan outside line by pressing a CO line key Operation 1 Pressan unlit line key l The ph...

Page 574: ...y Assignments for Extensions Considerations l Thedurationof acall appears onthedisplaywhile thecallisin progress l TheSMDR StartTimercanbesetto startat 5 16 or 30seconds seconds afterthelastdigit of thetelephone numberisdialed Conference Calls CPC SandCPC M Descfip tion l Two outsidelinesandoneextension l Oneoutsidelineandthreeextensions l Two outsidelinesandtwo extensions l Threeextensions l Four...

Page 575: ...l The number appears on the display 4 Pressthe CONF key when your call is answered If you are now conducting a three way Conference Call involving two outside lines CONF XX YY where XX is the first line and YY is the secondline appearson the display 5 Repeatsteps l 4 to add a fourth party to a three party Conference Call To add an extension to an outside call 1 Pressthe CONF key during the outside...

Page 576: ...ingingcauses anincomingoutsidecallto ring at adesignated extensionor extensions if it is notanswered within acertainperiodof time COdelayedringingis alsoavailable for huntgrouppilot numbers Extensiondelayedringingcauses any type of call outsideorintercom to ring atadesignated extension or extensions if it is notanswered within acertain periodof time Thephones receivingthedelayed callmusthaveaDSWLF...

Page 577: ...peration 1 Pick up the handsetor press ON OFF The phone issuesintercom dial tone 2 Press 0 l Talk EXT 100 appearson the display if your extension is setfor Voice Calling l Call EXT XXX where XXX is the extension appears on the display if your extension is setfor Tone Calling Related Programming l FFL System SecondAttendant Position l FFl System Third Attendant Position l FFl System Fourth Attendan...

Page 578: ...y tone Operation To activate DND 1 Pressthe ON OFF key l The phone issuesintercom dial tone l The ON OFF LED lights 2 Dial 73 l TheDND CF LEDlights l DND Set appearson the display 3 PresstheON OFF key The ON OFF LED lights l The phone issuesintercom dial tone l The ON OFF LED lights 2 Dial 73 l The DNDKF LED lights l DND Canceled appears on thedisplay 3 PresstheON OFF key The ON OFF LED goes off I...

Page 579: ... defined in permanent call forwarding The following types of incoming trunk calls will follow permanent call forward settings Direct trunk calls Transferred trunk calls l Attendant Phonescan activate DND l The Attendant can activate or cancel this feature on an extension using FF key LEDs on a DSS console l The DND feature cannot be activated from anextension selectedto receive call forwarding EM ...

Page 580: ...edin thekey YoucanalsostorethePROG CONE AUTO REDIAL for redialingonly notfor insertingapause andFLASH features Also youcanassignExternalCallForwarding combined with eithera Personal Speed Dial codeor aSystemSpeed Dial code to anFFkey Youcan alsoassignapilot extensionnumberasaCallForwardingdestination by storingCallForwarding combined with thepilot extension number O lO 69 or lOO 699 in anFF key Op...

Page 581: ... Pressthe PROG key 3 PresstheFFkeyto beprogrammed Enter Code appears onthedisplay 4 Pressthe PROG key 5 Enterup to six digits 6 Pressthe HOLD key To assign Cali Forwarding external to an FF key 1 2 3 4 5 6 7 Pressthe ON OFF key PressthePROG key PresstheFFkey to beprogrammed Enter Code appears onthedisplay Enter 72 Entertheforward type 0 All calls l Busy NoAnswer BUSY NO Answer PresstheAUTO key Ent...

Page 582: ...Enter the Call Forwarding code 0 i 2 or 4 6 Enter the Hunt Group pilot number or an extension number 7 Pressthe HOLD key To erase a code stored in an FF key Note FF keys assignedasCO lines cannot be cleared using the following procedure CO line keys can only be cleared through system programming 1 PresstheON OFF key 2 Pressthe PROG key 3 Pressthe FF key to be programmed Enter Code appearson the di...

Page 583: ...ons can be assigned to FF keys Table 3 5 Feature access codes for FF key assignmenfs Feature Codeto beentered Call Attendant 0 1Intercom Call 1 Extension number 10 69 or 100 699 Outside Line Pooled Trunk Access 88 outside line number 01 08 Outside line group number 9 81 86 Note 9 can used asan outside line group number if it is not usedfor LCR Paging 1 Paging Group number 00 07 1 CallPark 1 Caller...

Page 584: ...com 8 Message Clear AUTO FLASH Message Call AUTO REDIAL HeadsetOn Off 51 BGM On Off 53 Answer Key 1 ReleaseKey 2 Talk Back Key 3 Paging Meet Me 77 Answer Universal Answer 78 Pickup Save Dial Call AUTO Register Save Dial AUTO AUTO MUTE Key FLASH key FLASH One Touch VM Access PROG AUTO NNN XXX or AUTO 00 99 t Voice mail pilot number Password optional Note If a password is used it can be from 1 to 3 ...

Page 585: ... feature Handsfree Answerback CPC S and CPC M Description Use the Handsfree Answerback feature to answer a call without lifting the handset Your extension must beprogrammed for Voice Calling for you to use this feature If your extension is not setfor Voice Calling the caller must press 1 during a call to switch from Tone Calling to Voice Calling Operation 1 Confii that the MUTE LED is off If it is...

Page 586: ...e offhook and provides accessto thefull range of calling features Headset Operation CPC S and CPC M Qescription Headsetoperation allows you to handle calls with a headsetinstead of with the handsetor speakerphone Operation 1 Pick up the handsetor pressON OFF 2 Dial 53 Lfheadsetmode is already on thesestepsturn it off if headsetmode is off these stepsturn it on Intercom Calling CPC S and CPC M Desc...

Page 587: ...f you are calling from an extension programmed for Prime Line Preference press the FF key programmed for intercom operation 2 Dial the extension number 10 69 or 100 699 3 If the system default is tonecalling dial 1 l Talk EXT XXX where Xxx is the extension appearson the display If the extension name has been stored that name appearson the display after Talk instead of EXT XX l The EXT LED lights 4...

Page 588: ... name appears rather than the extension number l The called extension rings and the EXT LED flashes l When the call is answered Talk EXT XXX where XXX is the extension appears on the display If the extension name hasbeen stored that name appearson the display after Talk instead of EXT xxx 4 Complete the call and replace the handset The EXT LED goes off To transfer a call using Tone Calling 1 Press...

Page 589: ...stem programming determines if the splash toneis provided If an extension is offhook it will receive tone calls Calls to OPX and analog SLT extensions arealways tone calls regardless of system programming The voice calling feature is not available for incoming DISA calls Voice calls do not forward if Cover No Answer is turned on Last Number Redial CPC S and CPC M Description The last outside numbe...

Page 590: ...s long l A maximumof five Speed Dialingcodes canberedialed Line Appearances CPC SandCPC M TheDBS 824providesupto four typesof lineappearances Thefollowing tablesummarizes how eachtypeof lineappearance is used Table3 6 MC0 and ML keydefinifions Key Jlefiirition DSS BLFAppear DSS BLFkeysprovideone touch dialing directstationselection antes DSS andbusylampfields BLF for extensions 1Direct Line DL 1DL...

Page 591: ...n the DSS BLF key of extension B Ringing can be set on either one or both extensions If the extensions are not setfor ringing the LED of the DSS BLF key will flash red If the extensions are setfor ringing the LED will flash green When extension A is in use theLED of theDSS BLF key on extension B will light red If one extension has the Absence Message Call Forwarding or Do Not Disturb feature activ...

Page 592: ...queued and ring onafirst in first out basis You cannotassignthesameDSS BLFappearance to more thanoneDSS _ BLF key __a Direct Line DL Appearances CPC SandCPC M Description Direct Linekeysfor makingandreceivingoutsidelinecallscanbeassigned to anyoneof eightCOlines DirectLinekeyshavepriority overMulti Line _ keysfor outgoingandincomingoutsidelinecalls _ _ TheLED for aDirect Linekeywill flashgreenonan...

Page 593: ...r Group 9 l FF2 Trunks Pooled Trunk Access for Group 8 l 86 l FF3 Extension Forced Least Cost Routing FF3 Extension Extension Class of Service Assignment l FF3 Extension Busy Override Send l FF3 Extension Busy Override Receive l FF3 Extension Page Group O 7 Extensions l FF5 Keys FF Key Assignments all l FF8 CR LCR Setting all Considerations l Users can barge into a busy Direct Line DL and create a...

Page 594: ...ldinga trunk thatdoesnotappearon anFFkey Multi CO MCO Appearances CPC SandCPC M Description MC0 keyswill onlyring for incomingcallsif programed usingthe Ring Assignments Whenoutsidecallscomein theMC0 key flashesgreen If a second outdisecalcomesin the asecondMC0 keyflashesgreen If another extensions answersanoutsidecall thentheMC0 key will stopflashingand becomes idle YoucanmakeandreceiveCO linecal...

Page 595: ... Access for Groups 8 l 86 FF3 Extension Forced Least Cost Routing FF4 Ringing Ringing and Hunt Groups all FF5 Keys FF Key Assignments all FFS LCR LCR Settings all Considerations When all trunks in a group are busy all of the corresponding MC0 keys light red If LCR is enabled MC0 keys can be assignedfor trunk group 89 However the FF keys will not light Trunk lines flash red There are seven groups o...

Page 596: ...29 Toplaceacall onSystemHold page3 15 Totransferacall PresstheMC0 key Press theHOLD key Press HOLD dial thedestinationexten sion thenpressPROG i Related Programming l FFl System LeastCostRouting LCR Access l FF2 Trunks PooledTrunkAccessfor Group 9 l F FS LCR LCR Settings all Considerations l A Multi Line keywill ring for incomingCOcalls IntercomCalls recall calls andcall forwardcalls l WhenaCO cal...

Page 597: ...held extension does not respond before the Recall Timer expires the extension rings and the Multi Line key flashes green l If LCR is enabled ML keys can be assignedfor trunk group 89 However the FF keys will not light ML MC0 Separation CPC S and CPC M Description Each extension can have either MC0 or ML keys l FF3 Extension ML MC0 Separation l FF5 Keys FF Key Assignments all Considerations l The i...

Page 598: ...Answerfeaturecannotbeusedwith PagingGroup00 _ YoucanonlyusetheMeet MeAnswerfeatureatanextensionthatdoes nothaveanincomingcall If anexternalpaging systemor aUniversalAnswersystemhasbeen installed useGroupCall Pickupto respondto thePagingcall If youareat aspeakerphone youcanpresstheON OFF keyinsteadof pickingupthehandset to answerthePagingCall Youcanthenspeakto thepartytrying to reachyouusingthephon...

Page 599: ...key l Your telephone automatically dials extension that left Callback Request l If extension 135 left the Callback Requestand your extension is set for Tone Calling Call EXT XXX where XXX is the number of the extension that left the Callback Request appearson thedisplay l If extension 135 left the Callback Requestand your extension is setfor Voice Calling Talk EXT XXX where XXX is the number of th...

Page 600: ...FLASH key Call Back Cancel appearson the display 4 Pressthe ON OFF key The ON OFF LED goesoff Related Programming l F Fl System Extension Class of Service Setting l FF3 Extension Extension Class of Service Assignment Considerations l When your extension hasreceived severalCallback Requests the number of requestsappearson the left side of the display l Up to four CallbackRequests canbesentto anyone...

Page 601: ...unks that are not assigned to a dedicated FF key or to a trunk group key on your extension The DBS 824 allows you to usenon appearing outside lines Operation Answering a Non Appearing Outside Line Call To answer a non appearing outside line call at your extension lift the receiver or pressON OFF Selecting a Non Appearing Outside Line 1 Pick up thereceiver or pressON OFF 2 Dialss 3 Dial the outside...

Page 602: ... key for the CO line of the incoming call For details about handling multiple calls see Call Hold on page 3 14 Related Programming l FF3 Extensions Offhook Signal l FF3 Extensions Offhook Signal Volume l FF3 Extensions Offhook Signal Pattern Considerations l The system doesnot send the offhook signal under thefollowing conditions During a conference call While the called extension is on hold Durin...

Page 603: ...tension is busy your phone issuesbusy tone 3 Press 5 l CONFXXX YYY where XXX is the calling extension and YYY is the receiving extension appearson the display if you call a busy extension l CONF XX YYY where XX is the line number and YYY is the extension appears on the display if you call an extension that is speaking with an outside line l The EXT LED flashes l Voice Announce appearson thecalled ...

Page 604: ...Attendant console phones transfer by pressingthe RELEASE key To answer a call after it has been announced using OHVA 1 Replace the handset Your extension rings 2 Pick up the handset Related Programming l FFl System Extension Class of Service Setting l FF3 Extension Extension Class of Service Assignment 4 FF3 Extension Call Waiting OHVA Considerations l The held call is transferred as soon asthe ex...

Page 605: ...he user goesoffhook and pressesthe desired key Operation To program a One Touch key for Pooled Access 1 Pressthe ON OFF key l Thephoneissues intercomdial tone l The ON OFF LED lights 2 Pressthe PROG key 3 PresstheOne Touch key to beprogrammed 4 Pressthe CONF key 5 Enterthenumberof theoutsideline groupto bestored SeeTable3 7 6 Enterthetelephone numberto stored 7 Pressthe HOLD key To assign System S...

Page 606: ...FF key l Thephoneissuesintercomdial tone l TheON OFF LED lights 2 Pressthe PROG key 3 Press theOne Touch key tobeprogrammed 4 PresstheAUTO key 5 EntertheSpeed Dial numberfor theaccess code 6 PresstheREDIAL key Thisinsertsapausebetweentheaccess codeandthetelephone number 7 Pressthe AUTO key 8 EntertheSpeed Dial numberfor thetelephone number 9 PresstheHOLD key Boththeaccess codeandthetelephone numbe...

Page 607: ...ne number 6 Pressthe HOLD key 7 Pressthe ON OFF key TheON OFF LED goesoff To check a programmed One Touch key 1 2 3 4 Considerations Pressthe ON OFF key l Thephoneissuesintercomdial tone l TheON OFF LED lights PresstheCONF key C appears in thedisplay PresstheOneTouchkey to bechecked Theprogrammeddataappears onthedisplay Pressthe ON OFF key l TheON OFF LED goesoff l Thedateandtime appears onthedisp...

Page 608: ...ouch keys cannot be checked while Station Lockout is set One Touch VM Access CPC SandCPC M Description One Touch VM Accesssimplifiesvoicemessage retrievalfor personal mailboxes aswell asattendanttransferof incomingcallsto extension mailboxes Forinstructionson attendant usageof theVM key see One TouchVM Access onpage3 65 One Touch VM Accessallowsauserto programanFFkey DSSkey or One Touchkeyto autom...

Page 609: ...hefollowingprocedures to assignthe VM key 1 PresstheON OFF key l Thephoneissuesintercomdialtone l TheON OFF LED lights 2 PressthePROG key 3 PresstheFFkey DSSkey or One Touch key 4 PresstheCONF key 5 PresstheAUTO key 6 Dial thevoicemail pilot number 7 If thekeyis for personalmessage retrieval enterapassword XXX or AUTO 00 99 if desired If thekeyisfor attendant transferto voicemail donot enterapassw...

Page 610: ...ice mail you must make surea voice channel is assignedfor messagewaiting control in order for the MSGE lamp and VM key to light l The FF Key Copy program FF9 3 l 8 l S should not be usedto copy VM keys that include passwords becausethe passwordsaswell as the voice mail extension number will be copied In addition pressing a key containing someone else s password will result in an invalid password m...

Page 611: ...roup number Group numbers 9 and 8l 86 are available Operation To select a Pooled Trunk group using a pre programmed FF key 1 Pressthe ON OFF key l The phone issuesintercom dial tone l The ON OFF LED lights 2 Pressthe ML or MC0 key l The LED of the Pooled Trunk key lights green l The phone issuesoutside dial tone l CO TALK XX where XX is the line number appears 3 Dial the telephonenumber The number...

Page 612: ...FF2 Trunks PooledTrunkAccessfor Group 8 l 86 FF3 Extension ForcedLeastCostRouting l FF5 Keys FFKeyAssignment l FF8 LCR LCR Settings all Considerations l TheLED of theML or MC0 keylightsredandthephoneissues busytone whenalllinesin thesamegrouparebusy Thoselinescannotbe accessed l If aML or MC0 keyis assigned line groupnumber9 andLCR hasbeen activated LCR is selected automatically l PresstheML orMC0...

Page 613: ...dedialtone l TheLED of theaccessed line keylightsgreen l CO TALK XX where XX is thelinenumber appears on the display 2 Dial thetelephone number Thenumberappears on thedisplay Related Programming l FFl System LeastCost Routing LCR Access l FF2 Trunks PooledTrunkAccessfor Group 9 l FF2 Trunks PooledTrunkAccessfor Groups 8l 86 l FF3 Extension ForcedLeastCostRouting l FF5 Keys FFKeyAssignment l FF3 Ex...

Page 614: ...Pressthe CO line key designatedasa Private Line l The phone issues outside dial tone l The line LED lights green l CO TALK XX where XX is the line number appearson the display 2 Dial the telephone number The number appearson the display 3 Complete the call and replace the handset The line LED goes off Related Programming l FF2 Trunks Private Trunk Line l FFl System Least Cost Routing LCR Access l ...

Page 615: ...on the Toll Restriction assignment for theprivate line changesto 0 for all other extensions Ringing assignments for theprivate line are also removed from all other extensions Reminder Call CPC S and CPC M Des p tion Your telephone can act asan alarm clock with the Reminder Call feature Operation Td set the Reminder Call feature 1 Pressthe ON OFF key l The phone issuesintercom dial tone l The ON OF...

Page 616: ...of thedisplay Considerations l A sixteen second alarmtonewill beissuedatthe specifiedtime l OneReminderCallmaybesetfor each telephone l Tochange theReminderCall simplyenteranewtime l If theextension isin usewhentheremindercall isscheduled thereminder callis issuedassoonastheextensionbecomes available Ringing Line Preference CPC S and CPC M Description RingingLinePreference enables anextension to a...

Page 617: ...n numbers Operation To save a number 1 Press the AUTO key twice before replacing the handset 2 Press Dial Stored will appear on the display and the number will be saved 3 Replace the handset To redial a saved number 1 Pressan unlit line key l The phone issuesoutside dial tone l The line LED lights green l CO TALK XX where XX is the line appearson the display 2 PresstheAUTO key 3 Press The dialed n...

Page 618: ...umbers at eachextension 90 99 With CPC M setin the add on mode userscan store up to 40 Personal SpeedDial numbers at each extension 900 939 Users canalso enter names of up to sixteen charactersfor eachof the Speed Dial numbers This allows Personal SpeedDial numbers to be confirmed by name rather than by number Extension userscan program their own personal speeddial numbers using One Touch keys or ...

Page 619: ...re pressing the SpeedDial key l The phone issues outside dial tone l The line LED lights green l CO TALK XX where XX is the line number appears on the display 2 Complete your call and replace the handset The line LED changesfrom green to red and then goesoff To check a programmed Personal Speed Dial key 1 Pressthe ON OFF key l The phone issues intercom dial tone l The ON OFF LED lights 2 Press the...

Page 620: ...O to backspace anderasetheexistingname 7 Usethedialpadsequences shownin Table2 l onpage2 8to enterletters and ornumbers l PressFLASH aftereachletter l PressCONF to switchbetween numbers andletters 8 Tocompletetheentry pressHOLD To delete a Personal Speed Dial number 1 Press ON OFF 2 PressPROG 3 PresstheOne Touch key 4 PressHOLD 5 PressON OFF again Related Programming l FF7 Toll Restrictions TollRe...

Page 621: ... called party s number and name are storedin the PersonalSpeedDial code that information appearson the display when you usethe speeddial code l SpeedDial numbers cannot be checked while Station Lockout is activated System Speed Dial CPC S and CPC M Description Frequently called numbers can be storedusing the System SpeedDial feature System SpeedDial numbers are programmed from the Attendant Phone ...

Page 622: ... greentoredandthengoesoff To check a programmed System Speed Dial key 1 PresstheON OFF key l Thephoneissuesintercomdial tone l TheON OFF LED lights 2 PresstheCONF key C appears in thedisplay 3 PressAUTO 4 PressaSystem Speed Dial key Theprogrammeddataappears onthedisplay 5 PresstheON OFF key l TheON OFF LED goesoff l Thedateandtime appearon thedisplay Related Programming l FFl System OverrideToll R...

Page 623: ...is activated Speed Dial Linking CPC S and CPC M Description You can link together up to five SSD or PSD numbers to handle telephone numbers longer than 16 characters Operation Complete the following stepsto chain speeddial numbers 1 Pick up the receiver or pressON OFF 2 If necessary accessan outside line 3 Do one of the following Irf 1Then 1 I You are using a PSD num 1Press theone touch key ber fo...

Page 624: ...al a Station Lockout code that prevents other usersfrom using your phone To activate Station Lockout 1 Press the ON OFF key l The phone issuesintercom dial tone The ON OFF LED lights 2 Dial 74 Enter Code appears on the display 3 Dial the Station Lockout code 4 Press the ON OFF key Set Sta Lock appears on the display To deactivate Station Lockout 1 Pressthe ON OFF key l The phone issuesintercom dia...

Page 625: ...vated If you enter an incorrect key code and then try to dial thephone will issue a busy tone Trunk to Trunk Transfer CPC S and CPC M Description Trunk to trunk transfer allows an extension to transfer one outside party to another outside party Before completing the transfer the extension canhold a three way conference with the two outside parties Operation 1 Pressthe HOLD key during an outside ca...

Page 626: ...e connected l Hold XX YY where XX is the first line and YY the second line appearson the display Related Programming l FFl System Unsupervised Conference Tier l FF2 Trunks Supervised Trunk Line Conference l FF3 Extensions Unsupervised Conference Considerations l After theTrunk to Trunk Transfer is completed you cannot add another party to create a three party Conference Call l When the call is fin...

Page 627: ...all Transfer 1 CallWaiting 1Camp on 1 4 10 I 1 4 12 1 1 4 14 I 4 16 I 1 4 18 I I Conference Calls 1 4 20 1 Dial 0 for Attendant 1 4 21 1 Direct Trunk Access 4 21 Do Not Disturb ND 4 22 Intercom Calling 4 23 Last Number Redial 4 24 Meet Me Answer 4 25 MessageWaiting Callback Request 4 26 Off Hook Voice Announce OHVA 4 27 Onhook Dialing 4 29 Pooled Trunk Access 4 24 Reminder Call 4 30 1 SavedNumber ...

Page 628: ...scan leave text messageson their phones when they are away When the unattendedextension is called by a display phone the text message appearson thecaller s phone One of thefollowing messagescan be selected Messages5 to 9 can be changed through system programming Table 4 L Absence Messages MessageNo Message Text 0 In Meeting 1 1 At Lunch 2 I Out of Office I 3 1 Vacation I 4 Another Office 5 User De...

Page 629: ...dset orpressON OFF 2 Dial 71 3 Replace thehandset or pressON OFF Related Programming l FFl System ExtensionClassof ServiceSetting l FF3 Extension ExtensionClassof ServiceAssignment l F F6 NamesandMessages AbsenceMessages Considerations l Extensions without displaysgetabusysignal ratherthantheAbsence Message l If anextensionuserselectsamessage codenumber5 9thathasnot been setupwith amessage Absence...

Page 630: ...lls Intercomcallsreceivebusy tone trunkcallsareroutedto theextension definedin Permanent Call Forwarding Thefollowing typesof incomingtrunkcallsfollow Permanent CallForwardsettings Direct trunkcalls Transferred trunk calls Busy Override CPC SandCPC M Description Extensions in thesamePagingGroup l 7 canbreakinto one another s outsideorintercomcallsto relayinformationorto createthree party Conferenc...

Page 631: ...s off If theoverridealerttoneis enabled thetoneis sentto bothpartieswhenacallis overridden Call Forwarding CPC SandCPC M Description Call Forwardingallowsusersto sendtheircallsto anotherextension to an outsideline or to voicemail Thefollowing tableshowsthecallforwarding featuresavailable Table 4 3 DBS 824 Call Forwarding ares Feature CallForwarding AllCalls Call Forwarding NoAnswer CallForwarding ...

Page 632: ...calls to a voice mail system Extension usercan invoke other forms of call forwarding no answer busy all calls to override the permanent call forwarding destination Permanent call forwarding can be usedwith busy no answer or busy no answer Any system speeddial number 00 89 or 000 199 or personal speeddial number 90 99 or 900 939 can be usedto storean outside number for call forwarding Operation To ...

Page 633: ...g SystemSpeed Dial Numbers l FFlO Speed Dialing Personal Speed Dial Numbers Considerations l Callscanbeforwardedto extensions thathavecallforwardingactivated Forexample phone A canbeforwardedto phone B evenif phone B is forwardedtovoicemail l Extensions receivingforwardedtrunkcallsdisplay CFWD NNN XXXXXX where NNN theextensionthatforwardedthecalland XXXXXX thetrunk nameor number Callsto anextensio...

Page 634: ...oice mail by using the Call Forward ID Code described on page 1 12 l For an extension to be permanently call forwarded to the pilot number of a hunt group the hunt group pilot number must be 24 4or above For example if extension 200 is assignedas thepilot number of a hunt group hunting will work properly when 200 is dialed However permanent call forwarding will not work for any extension thatis pe...

Page 635: ...laced an outside call on hold and then made an Intercom Call make surethe other extension pressesthe FLASH key or hangsup before you do If you hang up before the other extension theheldoutsidelinewill betransferredto thatextension l An error tone is issued if you attempt to hold more than one call at once l The DBS can provide Music on Hold to callers placed on hold See Music On Hold page l 24 for...

Page 636: ... Timer An alarm tone is issued if a parked call is not releasedbefore thePark Recall Timer expires If this happens the user that parked the call can retrieve it by picking up the handset If no one retrieves thecall after the Park Recall Tinnerexpires a secondalarm is issued at the attendant phone s You cannot park more than one outsideline at a time The Call Park Recall Timer is similar to the Rec...

Page 637: ...ExtensionClassof ServiceSetting l FF3 Extension Extension Classof ServiceAssignment Considerations l If morethanonecallerisattemptingtoreachtheringingextension the Direct Call Pickupfeatureanswers thecall that arrivesfirst Oncethecallhasbeenpickedup otherextensions that attemptto pick up thecallreceivebusytone l Youcananswerincomingcalls intercomcalls bothtoneandvoice call waiting paging transferr...

Page 638: ...ivingatthePagingGroup theGroupCall Pickupfeaturewill answerthecallto thelowest numbered port first l If thecalledextension belongsto morethanonePagingGroup theGroup Call PickupFeaturewill answerthecallto thelowest numbered Paging Groupfirst l Youcananswerincomingcalls IntercomToneCalling orIntercomVoice CallingusingtheGroupCallPickupfeature YoucannotanswerPagingor Callbackwith thisfeature l GroupC...

Page 639: ... handsetbefore the other party answers l You can also replace the handset after the third party answers The third party need only pick up the handsetto speak to the outside line Related Programming l FFl System Onhook Automatic Transfer l FFl System Extension Transfer Recall Timer for CO Calls l FFl System Attendant Transfer Recall Timer for CO Calls Considerations l For users to transfer calls by...

Page 640: ...ct a third party and announce the call before transferring it To use Screened Transfer when your system is set for Onhook Transfer 1 Pressthe HOLD key to place the call on hold The phone issuesintercom dial tone 2 Dial theextension number to which the call is to be transferred 3 When your call is answered inform the third party of the transfer 4 Replace the handset The third party need only pick u...

Page 641: ...erredcallwill follow thecallforwardingpathof theextension it is transferredto Forexample if phone A iscoveredto phone B callsthatare transferredtophone A will beforwardedto phone B l Whenyoutransferacall to anextension thatdoesnotansweranddoesnot haveCall Forwardingactivated thetransferrecallstoyour extension after theTransferRecallTimerexpires Call Waiting CPC SandCPC M Description YoucansendaCal...

Page 642: ...hemessage appears onthecalledparty sphoneif thecalledpartyhasa displayphone If theextension doesnothaveadisplay it will continueto issueacall waiting tone 5 Remainontheline until thecalledpartypicksup To answer Call Waiting after disconnecting the current call 1 Replace thehandset Thecurrentcallis disconnected 2 Pickup thehandset Youareautomaticallyconnected to theextensionsendingtheCall Waiting T...

Page 643: ...all or is engagedin a conference call cannot receive Call Waiting messages l An extension that hascall forwarding activated cannot receive call waiting messagesunless it has an available ML key Camp on CPC S and CPC M Description If you reach a busy extension you can usethe Camp on feature to alert you with a ring when the extension becomes free You can then to pick up your handsetto automatically...

Page 644: ...e activated by an extension that hascall forwarding turned on An extension can only have one call camped on at a time For example if Extension 152 camps on to ExtensiorJ53 another extension cannot camp on to 153 aslong as 152 is camped on An extension that hasinitiated a camp on cannot receive a camp on For instance if Extension 200 hascamped on to Extension 300 another extension cannot camp on to...

Page 645: ...l Threeextensions IntercomConference Call Operation To add an extension 1 PresstheHOLD key to placethecurrentcallonhold 2 Dial thenumberof theextensionyou wishto addto thecall 3 PressCONF hen your callis answered To add an outside number 1 PresstheHOLD key to placethecurrentcallonhold 2 Call theoutsidenumber 3 PressCONF whenyour call is answered Considerations 6 PresstheFLASH keyto exit aConferenc...

Page 646: ...ndant group if necessary A maximumof four attendants canbeassigned Operation 1 Lift thehandset 2 Press 0 Related Programming l FFl System Second AttendantPosition l FFl System Third AttendantPosition l FFl System FourthAttendantPosition l FFl System AttendantTransferExtension Direct Trunk Access CPC SandCPC M Description Extension userscanaccess specifictrunksfor outgoingcalls Extension users cana...

Page 647: ...the handset or press ON OFF 2 Dial 73 3 Replace the handset or pressthe ON OFF key To cancel DND 1 Lift the handset or press ON OFF 2 Dial 73 3 Replace the handset or pressON OFF Related Programming l FFl System Extension Class of Service Setting l FF3 Extension Extension Class of Service Assignment Considerations l Callback Queuing can ring an extension in DND l DND and Absence Messagescancel Cal...

Page 648: ...DBS 824 provides two methods of intercom calling voice calling and tone calling Voice Calling With voice calling intercom calls are connected immediately without a ringing tone Tone Calling with tone calls a ringing tone is sentto the called extension System programming determines whether the DBS 824 usesvoice or tone calling asa default If voice calling is thedefault dialing a 1 after the extensi...

Page 649: ...iceAssignment Considerations l Whenanextension scallingmodeis setto voicecalls a splash tonecan besentto alerttheextensionto thevoicecall Systemprogramming determines if thesplashtoneisprovided l If anextensionis onhook it will receivetonecalls l Thevoicecallingfeatureis notavailablefor DISA incomingcalls l Voicecallsdonot forwardif CoverNo Answeris turnedon Last Number Redial CPC SandCPC M Descri...

Page 650: ...Meet Me Answer CPC S and CPC M Des p tion You can answer a Paging call from any extension using theMeet Me Answer feature Operation 1 Pick up the handsetfrom any extension at which you hear a Paging call 2 Press 77 Paging ceasesand you are connected to the paging party Related Programming l FFl System Extension Class of Service Setting l FF3 Extension Extension Class of Service Assignment Consider...

Page 651: ...a return call Operation To leave a Callback Request 1 Lift the handset 2 Dial the extension number 3 Dial 2 at the busy tone or while the telephoneis still ringing 4 Replace the handset To answer a Callback Request 1 Pick up the handset The phone issues intercom dial tone 2 PresstheAUTO key 3 PresstheREDIAL key Your telephone automatically dials the extension that left the Callback Request To canc...

Page 652: ...tomatically forwarded to the designated extension l You can senda Callback Requestto an extension that has Do Not Disturb or Absence Message activated l Making a blind transfer to an extension to which you have previously sent a callback request doesnot cancel your callback request Off Hook Voice Announce OHVA CPC S and CPC M Description You can usethe Off Hook Voice Announce OHVA feature to inter...

Page 653: ... party 2 PressCOM againtodisconnect theannouncing partyandreturnto the originalcall Related Programming l FFl System Onhook Automatic Transfer l FFl System Alert Tonefor BusyOverride OHVA l FFl System ExtensionClassof ServiceSetting l FF3 Extension ExtensionClassof ServiceAssignment l FF3 Extension Call WaitingjOHVA Considerations l If OnhookTransferisenabled theheldcallis transferredassoonasthe e...

Page 654: ...side lines These lines can be divided into sevenPooled Trunk groups The groups are numbered 9 and 8l 86 To select a free outside line choosea pooled trunk group number The DBS automatically selects a free line from the group Operation 1 Lift the handset The phone issuesan intercom dial tone 2 Dial the desired trunk group number 8 l 86 or 9 3 Dial the outside number Related Programming l FFl System...

Page 655: ...ReminderCallfeature your telephone canactasanalarmclock Operation To Set the Reminder Call feature 1 Lift thehandsetorpressON OFF Thephoneissuesintercomdial tone 2 PressWL 3 Enterthetimeyouwish theReminderCallto beissued Enterthedesired time in 1Zhour format followed by a 1 for am ora 2 for p m 4 Replacethehandsetor pressthe ON OFF key To Cancel the Reminder Call feature 1 Lift thehandsetorpressON...

Page 656: ...l CPC S and CPC M Description You can savea previously dialed number for later redialing Unlike the Last Number Redial feature the Saved Number Redial feature allows you redial the stored number even if it is not the last number dialed Saved Number Redial can only be usedfor outside numbers Operation To save a number 1 Press theAUTO key twice before replacing the handset 2 Press 3 Replace the hand...

Page 657: ... can be programmed at individual extensions With the CPC M in the add on mode up to 40 PersonalSpeedDial numbers can be programmed at individual extensions Extension userscan program their own personal speeddial numbers or they can be programmed from a key phone Operation To assign Personal Speed Dial Numbers 1 Lift the handset or pressON OFF 2 Press 3 Dial 80 4 Dial a personal speeddial code 90 9...

Page 658: ... be entered from an attendantphone l Personal SpeedDial numbers cancontain up to sixteen digits l Storing a new number erasesany previously storeddata l SpeedDialing cannot be checkedwhile Station Lockout is enabled System Speed Dial Description Frequently called numbers canbe storedusing the System SpeedDial feature With the CPC S and the CPC M in standardmode up to 90 System Speed Dial numbers 0...

Page 659: ...r 1 Pick up the handset 2 If necessary accessan outside line 3 PressAUTO 4 Dial the system speeddial code 00 89 or 000 199 Related Programming l FFl System Override Toll Restriction with SSD Numbers l FFlO SpeedDialing Systern SpeedDialing 4 34 DBS 824 l O 700 lSS 3 l 195 ...

Page 660: ...his chapter covers the following topics Absence Message Topic Page 5 3 1Busy Override 1 5 6 1 Call Forwarding Call Hold 5 7 5 10 1CallPark 1 5 11 1 Call Pickup Call Transfer 5 12 5 14 1CallWaiting 1 5 17 1 Camp on Conference Calls 5 19 5 20 I Dial 0 for Attendant 1 5 21 I Direct Trunk Access 5 22 Do Not Disturb DND 5 23 Intercom Calling 5 24 Last Number Redial 5 25 Meet Me Answer 5 26 MessageWaiti...

Page 661: ...of the following messagescan be selected Messages5 to 9 can be changed through system programming Table S l Absence Messages Message No Message Text 0 In Meeting 1 At Lunch I 2 1Out of Office 1 9 User Defined Operation To Set an Absence Message 1 Lift the handset 2 Dial 71 3 Enter a messagecode between 0 and 9 SeeTable 5 l 4 Enter the time you will return optional SeeTable 5 2 for examples 5 Repla...

Page 662: ...splay l Absence Message returntimescanbeenteredasshownin Table5 2 Table 5 2 Example Return Times for Absence Messages IInput I Display I No input 9 Return Return9 00 I 11 1615 1Return 11 00 1 1 1Return6 15 1 11035 1ReturnIO 35 I Four digitnumberscanalsobeentered 0000 9999 Hours Minutesor Month Date l DND andAbsence Messages cancelCallForwarding Callsto extensions with DND or Absence Message turned...

Page 663: ...of Service Setting l FF3 Extension Extension Class of Service Assignment Auto Repeat Dial CPC S and CPC M Description When a called outside party is busy pressing the REDIAL key while hearing busy tone automatically redials the number The system will keep redialing the number until the called party answers you hang up or the Auto Repeat Dialing Count is reached Related Programming l FFl System Aut...

Page 664: ...e An alerttoneisissuedat bothphones Related Programming l FFl System Alert Tonefor BusyOverride OHVA l FFl System ExtensionClassof Service l FF3 Extension ExtensionClassof ServiceAssignment l FF3 Extension BusyOverrideSend l FF3 Extension BusyGvenideReceive l F F3 Extension ExtensionPageGroup Considerations l Youcannotbreakin onthree partyconference calls l Thedefaultfor theoverridealert toneis of...

Page 665: ...ires When thetimer expires theunanswered callisforwarded Call Forwarding Busy Whenthisfeatureis activated all incomingcalls to abusyextensionareforwardedto adesignated extension Call Forwarding Busy No Answer Whenthisfeatureis activated all incomingcallsto anextension thatis off hook ordoesnotanswerare forwardedto adesignated extension Similarly if theextension is busy the callsareforwardedto thed...

Page 666: ...riate speed dial number Note Toforward to anoutside number youmusthavealready programmed thenumberintopersonalor systemspeed dialing Youcan forwardto anyspeed dialnumber systemorpersonal Thisrequires pooledtrunkaccess 9 81 86 However dial 9 trunk access cannotbe usedwhenLeastCostRoutingis active 5 Replace thehandset To cancel Call Forwarding 1 Lift thehandset 2 Dial 72 3 Replace thehandset Related...

Page 667: ...y are trunk or intercom calls Intercom calls receive busy tone trunk calls are routed to the extension defined in permanent call forwarding The following types of incoming trunk calls follow permanent call forward settings Direct trunk calls Transferred trunk calls l Voice calls do not forward when Call Forwarding No Answer is used l Extensions for which Call Forwarding to an external number hasbe...

Page 668: ...itchhook To release the call Flashtheswitchhookagain Related Programming l FFl System Non appearing CentralOfficeLine Hold l FFl System ExtensionHold RecallTimerfor CO Calls l FFl System ExtensionHold RecallTimerfor IntercomCalls l FFl System SLTOnhookFlashTimer Considerations l A heldcallrecallsif it is notretrievedbeforetheHold RecallTier expires l If thereisnoresponse to theHoldRecall thecalltr...

Page 669: ... and CPC M Description Use the Call Park function to transfer an outside call when you cannot locate the intended recipient of the call Park the call and then page the person to whom you want to transfer the call That person can answer the call from any extension by dialing the number of the extension that parked thecall Operation To park an outside call 1 Flash the switchhook 2 Dial 75 To retriev...

Page 670: ...mer is similarto theRecallTrmer exceptthatwhenthe ParkRecallTimeris setfor 0 callsareautomatically recalledin three minutes Call Pickup CPC SandCPC M SLTscanusebothdirectandgroupcallpickup Direct Call Pickup Qescrip tion A call to anextensioncanbeanswered from anyotherextension with the Direct Call Pickupfeature Operation 1 Lift thehandset 2 Dial 79 3 Enterthenumberof theringingextension Related P...

Page 671: ...Description Using the Group Call Pickup feature you can answercalls to other extensions within your Paging Group 01 07 without entering the number of theringing extension Operation 1 Lift the handset 2 Dial 70 Related Programming l FFl System Extension Class of Service l FF3 Extension Extension Class of Service Assignment l FF3 Extension Extension PageGroup Considerations l If more than one call i...

Page 672: ...thods blindtransferandscreened transfer SLTscantransfertrunkandintercomcalls Blind Transfer Description Blindtransferallowsthetransferof acall directly to anextension without waitingfor thecalledextension to answer Operation 1 Flashtheswitchhookto placethecall onhold 2 Dial thenumberof theextensionto which thecallis to betransferred 3 Replacethehandset beforetheotherparty answers l Youcanalsorepla...

Page 673: ...xtension A will beforwardedto extension B l Whenyoutransferacall to anextensionthatis busyor doesnot answer anddoesnothaveCall Forwardingactivated thetransferwill recallyour extension after theTransferRecallTier expires Screened Transfer Description UsingtheScreened Transferfeature you cancontactathird partyvia an extension beforetransferringacallto that party Operation Transfer To use Screened Tr...

Page 674: ...fer FFl System ExtensionTransferRecallTimerfor CO Calls FFl System ExtensionTransferRecallTimerfor IntercomCalls Considerations l Youcannottransferacallto anextensionthathasDo Not Disturbor Absence Message activated l Youcantransferacall to anextensionthathasCall Forwardingactivated Thetransferredcall will follow thecallforwardingpathof theextension it is transferredto Forexample if phone A is cov...

Page 675: ... Text Messages Message Code 5 Message Visitor Here 1 I 6 Need Help 7 Important 9 Emergency Messagecodes O 4 are not available Operation To Set Call Waiting 1 Lift the handset 2 Dial the extension number 3 Upon hearing busy tone press 3 4 If you wish to send a text message dial the desired messagecode 5 7 or 9 The messagedisplays on the called party s phone if thecalled party hasa key phone If the ...

Page 676: ...onnected l The new call is connectedautomatically 2 Flash the switchhook again to retrieve the original call Related Programming l FFl System Extension Class of Service l FF3 Extension Extension Class of Service Assignment l FF3 Extension Call Waiting OHVA Considerations l Call Waiting can be usedwithout entering a messagecode l Extensions that haveDND activated haveacallonhold areringing from ano...

Page 677: ...3 l The phone issuesringback tone l If the Camp on feature is not available the phone continues to issue a busy tone 4 Replace the handsetafter you hear the ringback tone 5 Wait for thecallback ring To answer the callback ring Pick up the handsetwhen you hear the callback ring The system automatically dials the called extension Related Programming l FF3 Extension Call WaitingjOHVA Considerations T...

Page 678: ...00 l Callbacks are not forwarded For example if Extension 200 is call forwarded to Extension 300 Extension 200 can register a callback request to Extension 400 When the callback requestis returned it rings Extension 200 and doesnot follow call forwarding Conference Calls CPC S and CPC M Description Conference Calling allows extension usersto add a party to an existing conversation SLT userscan cre...

Page 679: ...d during a conferencecall l Calls forwarded externally cannot createa conference l The Hold feature cannot be usedduring a three partyconference Dial 0 for Attendant CPC S and CPC M Des p tion Users can call the Attendant from any extension by pressing 0 If multiple attendants are assigned a dial 0 call goes to Attendant 1 first If attendant 1 is busy the call goesto Attendant 2 The call continues...

Page 680: ...seextensions arenotsupported by theSLTA Related Programming l FF2 Trunk DTMF PulseDialingfor Trunks Considerations l DP to DTMF SignalConversion allowsDTMF extensions to useeither dialpulseorDTMF trunks Direct Trunk Access CPC SandCPC M Description Extensions canaccess aspecifictrunkfor outgoingcalls Extensions canalso useDirect TrunkAccessto testtrunksor to access datatrunks Operation 1 Lift theh...

Page 681: ...onreceivebusy tone Operation To activate DND 1 Lift thehandset 2 Dial 73 3 Replace thehandset To cancel DND 1 Lift thehandset 2 Dial 73 3 Replace thehandset Related Programming l FFl System Extension Classof Service l FF3 Extension Extension Classof ServiceAssignment Considerations l CallbackQueuingwill notring anextension in DND WhenDND is cancelled thecallbackqueuingrequestis indicatedby stutter...

Page 682: ...l Forwarding Intercom Calling CPC S and CPC M Descriptions The DBS 824 provides two methods of intercom calling voice calling and tone calling Voice Calling With voice calling intercom calls are connected immediately without a ringing tone Tone Calling With tone calls a ringing tone is sent to the called extension System programming determines whether the DBS 824 usesvoice or tone calling as a def...

Page 683: ...rations l When an extension s calling mode is setfor voice calls a splash tone can be sentto alert the extension to the voice call System programming determines if the splash tone is provided l If an extension is onhook it will receive tone calls l The voice calling feature is not available for DISA incoming calls l Voice calls do not forward if Cover No Answer is turned on Last Number Redial CPC ...

Page 684: ...extension at which you hear the Paging call 2 Press 77 Paging ceasesand you are connected to theparty trying to reach you Related Programming l FFl System Extension Class of Service l FF3 Extension Extension Class of Service Assignment Considerations l The Meet Me Answer feature cannot be usedwith Paging Group 00 l You can only usethe Meet Me Answer feature at an extension that does not have an in...

Page 685: ...ber 3 Dial 2 at thebusytoneor whilethetelephone is stillringing 4 Replacethehandset To answer a Callback Request 1 Pickup thehandset Thephoneissuesintercomdialtonefrom thehandset 2 Dial Yw Your telephone automatically dialstheextension thatleft theCallback Request To cancel a Callback Request 1 Lift the handset 2 Dial 3 Replacethehandset Related Programming l FFl System ExtensionClassof Service l ...

Page 686: ... activated l Making a blind transfer to an extension to which you have previously sent a callback request will not cancel your callback request Offhook Voice Announce OHVA CPC S and CPC M Description Use the Offhook Voice Announce OHVA feature to interrupt a busy extension and then make an announcementthat only the called party can hear Operation To make an OHVA 1 Lift the handset 2 Dial the desir...

Page 687: ...n Offhook Voice Announcement to an SLT the SLT userand the other party will hear theannouncement Pooled Trunk Access CPC S and CPC M Des p tion The DBS 824 system is designedto acceptfrom 4 to 8 outside lines These lines can be divided into sevenPooled Trunk groups The groups are numbered 9 and 81 86 Selecting a pooled trunk accessnumber automatically selects a free trunk from the group Operation ...

Page 688: ... l Dialing 9 activatesLCR if theLCR optionis enabled Speed Dialing CPC SandCPC M Personal Speed Dial Description Frequently callednumberscanbestoredusingthePersonal Speed Dial feature Personalspeed dialnumbersareassigned to SLTsfrom attendantor keyphones Operation To dial a Personal Speed Dial number 1 Pickup thehandset 2 If necessary access anoutsideline 3 Dial 80 4 Dial thetwo digit personalspee...

Page 689: ...sion With CPC M in add on mode up to 200 System SpeedDial numbers 000 199 can be programmed at theAttendant Phone and can be usedby any extension Operation To dial a system speed dial number 1 2 3 4 Pick up the handset If necessary accessan outside line Dial 80 Dial the two digit system speeddial code 00 89 or 000 199 Related Programming l FFl System Override Toll Restriction with SSD Numbers l FF...

Page 690: ...Auto Redial 3 6 Auto Repeat Dial 3 7 C Call coverage groups 3 8 duration display 3 10 forward ID code for voice mail 1 12 forwarding attendant control 2 6 DSLT 4 6 key telephone 3 10 SLT 5 l hold DSLT 4 9 key telephone 3 14 SLT 5 10 wk B Background music l 10 Barge into busy line 5 6 Battery backup 1 12 Blind transfer DSLT 4 14 key telephone 3 21 SLT 5 14 Busy override attendant 2 4 DSLT 4 5 atten...

Page 691: ... busy override 4 5 call forwarding 4 6 call hold 4 9 call park 4 10 call pickup 4 12 call transfer 4 14 call waiting 4 16 camp on 4 18 conference calls 4 20 dial 0 for attendant 4 2 1 direct call pickup 4 12 direct trunk access 4 21 DND 4 22 group call pickup 4 13 illustration 4 3 intercom calling 4 23 last number redial4 24 meet me answer 4 25 message waiting callback request 4 26 OHVA 4 27 onhoo...

Page 692: ...pearances 3 49 direct trunk access 1 17 DND 3 35 DSS BLF appearances 3 48 EM 24 console 3 36 exclusive hold 3 14 FF keys 3 37 group call pickup 3 20 handsfree answerback 3 42 handsfree operation 3 43 headset operation 3 43 illustration 3 3 intercom calling 3 43 last number redial346 line appearances 347 meet me answer 3 54 message waiting callback request 3 55 ML MC0 separation 3 54 multi CO MC01 ...

Page 693: ...key telephone 3 60 SLT 5 28 OHVA call waiting text reply 3 28 One touch keys 3 62 voice mail access 3 65 voice mail transfer 2 14 Index Onhook dialing DSLT 4 29 key telephone 3 67 OPX adaptor l 27 Override busy line 5 6 P Paging 1 28 meet me answer 3 54 4 25 5 26 Park attendant 2 5 DSLT 4 10 key telephone 3 17 SLT 5 I 1 PBX centrex compatibility I 13 Personal speed dialing DSLT 4 32 key telephone ...

Page 694: ...hunting ah versions l 34 distributed l 34 longest idle l 34 Station lockout 3 8 1 code assignment 2 17 3 81 Station messagedetail recording see SMDR l 37 System hold 3 15 speeddialing DSLT 4 33 key telephone 3 78 SLT 5 31 tune and date control 2 18 System features l l account codes 1 3 answer supervision for voice mail l 6 auto day mode l 7 auto set relocation l 8 background music 1 10 battery bac...

Page 695: ...3 82 Trunk access CO line key 3 30 direct l 17 4 21 5 22 pooled 3 68 4 29 529 groups l 40 name assignment 141 queuing 142 Trunk to trunk transfer 3 82 U UNA l 43 Universal night answer I 43 VAU 145 hunting priority l 2 1 port assignment 145 Verified account codes 14 Voice announce unit see VAU l 45 Voice mail answer supervision l 6 call forward ID 1 12 ringing 144 w walking COS confirmation 2 22 I...

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Panasonic DBS 824, Installation Manual

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