Panasonic BL-C20 User Manual Download

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Troubleshooting

Network Camera

Model No.

BL-C20

Indoor Use Only

Table of Contents

Troubleshooting................................................................... 3

Indicator Display Troubleshooting ............................................................. 3

Camera Setup Troubleshooting................................................................. 5

Wireless Communication Troubleshooting ................................................ 7

Camera Image/Page Display Troubleshooting .......................................... 9

Operation Bar Troubleshooting................................................................ 15

Image Buffer/Transfer Troubleshooting.................................................... 15

Miscellaneous Troubleshooting ............................................................... 17

Summary of Contents for BL-C20

Page 1: ...s Troubleshooting 3 Indicator Display Troubleshooting 3 Camera Setup Troubleshooting 5 Wireless Communication Troubleshooting 7 Camera Image Page Display Troubleshooting 9 Operation Bar Troubleshootin...

Page 2: ...Microsoft Corporation in the United States and or other countries All other trademarks identified herein are the property of their respective owners Abbreviations UPnP is the abbreviation for Univers...

Page 3: ...s mode Set the switch to the corresponding mode The wireless settings do not match those of the router Set the same SSID Communication mode and WEP as those of the router The indicator continues blink...

Page 4: ...M Confirm that the standard AC adaptor Order No PQLV206CEY for use in countries areas other than the United Kingdom PQLV206EY for use in the United Kingdom is being used The indicator continues blinki...

Page 5: ...is not sent Your registered E mail address is incorrect Register your correct E mail address on the Viewnetcam com website at http www viewnetcam com Setup Program does not list any cameras Your firew...

Page 6: ...by one UPnPTM port forwarding setup fails UPnPTM is disabled on the router Enable UPnPTM on the router following the router manual The camera was turned on before the router was turned on Turn the ro...

Page 7: ...r SSID and Encryption settings must be identical for both the camera and wireless router Wireless communication can be disconnected depending on the environment Click Refresh on the web browser tool b...

Page 8: ...een on when set to wired connection Electrical waves will stop after about 5 minutes Please wait The camera cannot communicate with the wireless terminal Radio waves may not be reaching the wireless t...

Page 9: ...S server address Especially when the DynamicDNS service is used the IP address must be set correctly see page 45 of the Operating Instructions on the CD ROM The connection type is wrong see page 49 of...

Page 10: ...P address when using a DynamicDNS service To access a camera on the same LAN use the address for its local network address The camera can be accessed on the LAN but cannot be accessed from the Interne...

Page 11: ...not be displayed immediately Wait for a moment The web browser is accessing a proxy server Set the web browser to access the Internet directly see page 141 of the Operating Instructions on the CD ROM...

Page 12: ...PEG Reduce the number of users accessing the camera to below 20 or change the video to still images Operation time has been specified A gray screen is displayed outside the operation time This is norm...

Page 13: ...contains interference or horizontal lines or the image may be white The camera transmits a dark scene Make the scene brighter When the camera transmits a dark scene the camera image may become white o...

Page 14: ...ng Instructions on the CD ROM The camera is in color night view mode When enabling color night view mode the image refreshes slowly Disable color night view mode or make the area around the camera bri...

Page 15: ...es are not assigned correctly Assign them correctly see page 45 of the Operating Instructions on the CD ROM Your login ID and password for the E mail or FTP are invalid Make sure that you enter your c...

Page 16: ...ity to Mobile Phone Some mobile phones do not support 320 240 resolution Set the resolution to 160 120 The image is slowed down on the Buffered Image page or the camera transfers an old image The tran...

Page 17: ...ructions on the CD ROM about updating firmware The shortcut icon is not displayed in the My Network Places folder The UPnPTM Windows component is not installed in Windows XP or Windows Me Install the...

Page 18: ...ions Co Ltd All Rights Reserved The information in this document is subject to change without notice Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for...