Nokia 7368 ISAM CPE A-240Z-A User Manual Download

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7368 Intelligent Services Access
Manager CPE

7368 ISAM CPE A-240Z-A Product Guide

3FE-46615-AAAA-TCZZA

Issue: 01

Nokia — Proprietary and confidential
Use pursuant to applicable agreements

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Summary of Contents for 7368 ISAM CPE A-240Z-A

Page 1: ...Access Manager CPE 7368 ISAM CPE A 240Z A Product Guide 3FE 46615 AAAA TCZZA Issue 01 Nokia Proprietary and confidential Use pursuant to applicable agreements All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 2: ...nformation presented is subject to change without notice No responsibility is assumed for inaccuracies contained herein 2017 Nokia Contains proprietary trade secret information which is the property ofNokia and must not be made available to or copied or used by anyone outside Nokia without its written authorization Not to be used or disclosed except in accordance with applicable agreements All man...

Page 3: ...operators and maintenance personnel involved in installing upgrading or maintaining the CPEs 1 3 Required knowledge The reader must be familiar with general telecommunications principles 1 4 Acronyms and initialisms The expansions and optional descriptions of most acronyms and initialisms appear in the glossary 1 5 Assistance and ordering phone numbers Nokia provides global technical support throu...

Page 4: ...fety information For safety information see the appropriate safety guidelines chapter 1 8 Documents Documents are available using ALED or OLCS Procedure 1 To download a ZIP file package of the customer documentation 1 Navigate to http support alcatel lucent com and enter your user name and password If you are a new user and require access to this service please contact your Nokia sales representat...

Page 5: ...title and part number You can filter this list using the Release drop down menu 4 Click on the PDF to open or save the file 1 9 Special information The following are examples of how special information is presented in this document Danger Danger indicates that the described activity or situation may result in serious personal injury or death for example high voltage or electric shock hazards Warni...

Page 6: ...his step offers two options You must choose one of the following a This is one option b This is another option 2 You must perform this step Procedure 4 Example of required substeps in a procedure At step 1 you must perform a series of substeps within a step At step 2 you must do what the step indicates 1 This step has a series of substeps that you must perform to complete the step You must perform...

Page 7: ...DF files in which you search must be in the same folder Procedure 5 To search multiple PDF files for a common term 1 Open Adobe Acrobat Reader 2 Choose Edit Search from the Acrobat Reader main menu The Search PDF panel appears 3 Enter the search criteria 4 Click on the All PDF Documents In radio button 5 Select the folder in which to search using the drop down menu 6 Click on the Search button Acr...

Page 8: ...8 3FE 46615 AAAA TCZZA Issue 01 Preface 7368 ISAM CPE A 240Z A Product Guide All manuals and user guides at all guides com ...

Page 9: ... 4 Resistibility requirements compliance 20 2 2 5 Acoustic noise emission standard compliance 20 2 3 Electrical safety guidelines 20 2 3 1 Power supplies 20 2 3 2 Cabling 21 2 3 3 Protective earth 21 2 4 ESD safety guidelines 21 2 5 Environmental requirements 21 3 ETSI environmental and CRoHS guidelines 23 3 1 Environmental labels 23 3 1 1 Overview 23 3 1 2 Environmental related labels 23 3 1 2 1 ...

Page 10: ...ng TLS and CA certificates 39 5 2 3 TR 104 parameter extension support for voice service 40 5 3 A 240Z A software and installation feature support 40 5 4 A 240Z A interfaces and interface capacity 40 5 4 1 A 240Z A connections and components 41 5 5 A 240Z A LEDs 42 5 6 A 240Z A detailed specifications 43 5 7 A 240Z A functional blocks 44 5 8 A 240Z A standards compliance 45 5 8 1 Responsible party...

Page 11: ... GUI configuration 57 8 2 1 Login 57 8 2 2 Device and connection status 58 8 2 3 Network configuration 73 8 2 4 Security configuration 90 8 2 5 Application configuration 100 8 2 6 Maintenance 110 8 2 7 RG troubleshooting counters 122 8 2 8 Smart Home configuration 124 8 3 IOT application software package download 129 All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 12: ...7368 ISAM CPE A 240Z A Product Guide 12 3FE 46615 AAAA TCZZA Issue 01 All manuals and user guides at all guides com ...

Page 13: ...0Z A Australian AU safety label 46 6 Install an A 240Z A CPE 49 Figure 13 A 240Z A CPE connections 51 7 Replace an A 240Z A CPE 53 Figure 14 A 240Z A CPE connections 55 8 Configure an A 240Z A CPE 57 Figure 15 Web login window 58 Figure 16 Device Information window 59 Figure 17 LAN status window 61 Figure 18 WAN status window 63 Figure 19 WAN status IPv6 window 65 Figure 20 Dongle Status window 67...

Page 14: ...ow 108 Figure 47 Voice setting window 109 Figure 48 Password window 111 Figure 49 Speed Test window 112 Figure 50 Device management window 113 Figure 51 Uplink Management window 114 Figure 52 Dongle management window 115 Figure 53 Backup and Restore window 116 Figure 54 Firmware upgrade window 117 Figure 55 Reboot window 118 Figure 56 Factory default window 119 Figure 57 Diagnostics window 120 Fig...

Page 15: ...1 Table 15 WAN status parameters 63 Table 16 WAN status IPv6 parameters 65 Table 17 Dongle Status parameters 68 Table 18 Home networking parameters 69 Table 19 Voice Information parameters 72 Table 20 LAN network parameters 74 Table 21 LAN IPv6 network parameters 76 Table 22 WAN network parameters 78 Table 23 WAN DHCP parameters 80 Table 24 Wireless 2 4GHz network parameters 81 Table 25 Wireless 5...

Page 16: ...agement parameters 113 Table 43 Dongle management parameters 115 Table 44 RG Troubleshooting Counters parameters 123 Table 45 Smart Home Status parameters 126 Table 46 Smart Home Configuration parameters 127 Table 47 Smart Home maintenance parameters 128 All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 17: ... that the described activity or situation may pose a threat to personal safety It calls attention to a situation or procedure which if not correctly performed or adhered to may result in death or serious physical harm Do not proceed beyond a Danger box until the indicated conditions are fully understood and met The following is an example of the Warning box Warning 1 Possibility of equipment damag...

Page 18: ...e Note box provides information that assists the personnel working with CPEs It does not provide safety related instructions 2 1 2 Safety related labels The CPE equipment is labeled with the specific safety instructions and compliance information that is related to a variant of the CPE Observe the instructions on the safety labels Table 1 provides sample safety labels on the CPE equipment Table 1 ...

Page 19: ...ollowing EMC EMI and ESD requirements EN 300 386 V1 5 1 Electromagnetic Compatibility and Radio Spectrum Matters ERM Telecommunications Network Equipment Electromagnetic Compatibility EMC requirements Electrostatic Discharge ESD requirements EN 55022 2006 Class B Information Technology Equipment Radio Disturbance Characteristics limits and methods of measurement EN 55024 2010 Information Technolog...

Page 20: ...pment complies with EN 300 753 acoustic noise emission limit and test methods 2 3 Electrical safety guidelines This section provides the electrical safety guidelines for the CPE equipment Note 1 The CPEs comply with the U S National Electrical Code However local electrical authorities have jurisdiction when there are differences between the local and U S standards Note 2 The CPEs comply with BS EN...

Page 21: ...protection at both the exit and entry points for the wire 2 3 3 Protective earth Earthing and bonding of the CPEs must comply with the requirements of local electrical codes 2 4 ESD safety guidelines The CPE equipment is sensitive to ESD Operations personnel must observe the following ESD instructions when they handle the CPE equipment Caution This equipment is ESD sensitive Proper ESD protections...

Page 22: ...e and humidity Nokia recommends The door of the CPE not be opened until temperature inside and outside the enclosure has stabilized If the door of the CPE must be opened after a rapid change in temperature or humidity use a dry cloth to wipe down the metal interior to prevent the risk of condensation When high humidity is present installation of a cover or tent over the CPE helps prevent condensat...

Page 23: ...manufactured or sold and imported in the territory of the mainland of the People s Republic of China EIP refers to products and their accessories manufactured by using electronic information technology including electronic communications products and such subcomponents as batteries and cables 3 1 2 Environmental related labels Environmental labels are located on appropriate equipment The following...

Page 24: ...V label Figure 3 shows the label that indicates a product is above the maximum concentration value as defined by standard SJ T11363 2006 Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information Products Thenumbercontainedinside thelabel indicates the Environment Friendly User Period EFUP value The label may be found in this documentation or on the product Al...

Page 25: ...d according to the intended use conditions See Hazardous Substances Table HST for more information 3 2 Hazardous Substances Table HST This section describes the compliance of the OLT and CPE equipment to the CRoHS standard when the product and subassemblies contain hazardous substances beyond the MCV value This information is found in this user documentation where part numbers for the product and ...

Page 26: ...19 1 2 Class 2 3 transportation of the OLT equipment must be in packed public transportation with no rain on packing allowed 3 3 4 Stationary use According to EN 300 019 1 3 Class 3 1 3 2 3 E stationary use of OLT equipment must be in a temperature controlled location with no rain allowed and with no condensation allowed 3 3 5 Thermal limitations When the OLT is installed in the CO or CEV install ...

Page 27: ...se of Certain Hazardous Substances in Electrical and Electronic Equipment RoHS2 With the process equipment is assessed in accordance with the Harmonised Standard EN50581 2012 CENELEC on Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances 3 3 7 End of life collection and treatment Electronic products bearing or ref...

Page 28: ...r states of the European Union In compliance with legal requirements and contractual agreements where applicable Nokia will offer to provide for the collection and treatment of Nokia products bearing the logo shown in Figure 4 at the end of their useful life or products displaced by Nokia equipment offers For information regarding take back of equipment by Nokia or for more information regarding t...

Page 29: ...injury The Danger box indicates that the described activity or situation may pose a threat to personal safety It calls attention to a situation or procedure which if not correctly performed or adhered to may result in death or serious physical harm Do not proceed beyond a Danger box until the indicated conditions are fully understood and met The following is an example of the Warning box Warning 1...

Page 30: ...riant of the CPE Observe the instructions on the safety labels Table 2 provides examples of the text in the various CPE safety labels Table 2 Safety labels Description Label text ETL compliance Communication service equipment US listed Type 3R enclosure Rainproof TUV compliance Type 3R enclosure Rainproof ESD warning Caution This assembly contains electrostatic sensitive device FCC standards compl...

Page 31: ...AUTION This Assembly Contains Electrostatic Sensitive Devices 18533 4 2 Safety standards compliance This section describes the CPE compliance with North American safety standards Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 4 2 1 EMC EMI and ESD standards compliance The CPE equi...

Page 32: ...ment into an outlet on a circuit different from that to which the receiver is needed Consult the dealer or an experienced radio TV technician for help 4 2 2 Equipment safety standard compliance The CPE equipment complies with the requirements of UL60950 1 Outdoor CPEs to Communication Service Equipment CSE and Indoor CPEs to Information Technology Equipment ITE 4 2 3 Environmental standards compli...

Page 33: ... following are the guidelines regarding cables used for the CPE equipment Use only cables approved by the relevant national electrical code Use cables suitable for outdoor use for outdoor installation of CPEs The CPEs have been evaluated for use with external POTS wiring without primary protection that may not exceed 140 ft 43 m in reach However the power cable must not exceed 100 ft 31 m 4 3 3 Pr...

Page 34: ...ion documentation for temperature ranges for CPEs During operation in the supported temperature range condensation inside the CPE caused by humidity is not an issue To avoid condensation caused by rapid changes in temperature and humidity Nokia recommends The door of the CPE not be opened until temperature inside and outside the enclosure has stabilized If the door of the CPE must be opened after ...

Page 35: ... identification 5 2 A 240Z A general description 5 3 A 240Z A software and installation feature support 5 4 A 240Z A interfaces and interface capacity 5 5 A 240Z A LEDs 5 6 A 240Z A detailed specifications 5 7 A 240Z A functional blocks 5 8 A 240Z A standards compliance 5 9 A 240Z A special considerations All manuals and user guides at all guides com ...

Page 36: ...Ethernet interfaces and 802 11ac 4x4 and 802 11n 2x2 WiFi radio with on off switch This CPE has 2 USB 2 0 ports This CPE has integrated ZigBee and Z Wave AUS band chip sets for use in wireless home automation systems 3FE 46614 AA 3FE 46615 AA CPE with 1 GE uplink 2 POTS ports 4 10 100 1000 Base T Ethernet interfaces and 802 11ac 4x4 and 802 11n 2x2 WiFi radio with on off switch This CPE has 2 USB ...

Page 37: ...tates ANSI municipality United States Canada Common European Union countries 12V 36W 3A 6kV surge protection 5 2 A 240Z A general description The A 240Z A CPE is the answer for home networking delivered by Gigabit Ethernet The device is a fully integrated residential gateway with the latest Wi Fi technology that allows for a full gigabit experience toward every device with limited wiring and boxes...

Page 38: ...interfaces Concurrent 802 11n 2x2 MIMO in 2 4GHz and 802 11ac 4x4 MIMO in 5GHz auto negotiation for speed and duplex on a port by port basis Bridged mode or routed mode per LAN port Advanced data features VLAN tag manipulation classification and filtering Traffic classification and QoS capability Analog Telephone Adapter ATA function integrated based on SIP RFC3261 and H 248 with various CLASS ser...

Page 39: ...sible to all LAN devices support for AIS with DOWN MEP remote software image download 5 2 1 TR 069 object support for WiFi parameters The ONT supports the status retrieval and configuration of the following Wi Fi parameters via TR 069 channel SSID password for WPA and WEP Tx power transmission rate in dBm These are the same TR 069 object parameters that are supported in the GUI For more informatio...

Page 40: ...40Z A CPE Replace an A 240Z A CPE For information on the following topics see the 7368 ISAM CPE Product Overview Guide CPE and MDU general descriptions of features and functions Ethernet interface specifications POTS interface specifications Wi Fi specifications SLID entry via Ethernet port CPE management using a CPE interface 5 4 A 240Z A interfaces and interface capacity Table 5 describes the su...

Page 41: ... provided through Ethernet RJ 45 connectors Up to four 10 100 1000 Base T Ethernet interfaces are supported The Ethernet ports can support both data and in band video services on all four interfaces USB ports This connection is provided through 2 USB 2 0 ports The maximum combined current is 1000mA The throughput for each port is 90 Mbps The CPE supports external USB hard drives that can be made a...

Page 42: ...ailed on startup for example corrupt flash or self test failed on startup or self test failed during regular operation INTERNET Green solid Green flashing Off HSI WAN is connected a the device has an IP address assigned from IPCP DHCP or static and no traffic has been detected b the session is dropped due to idle timeout but the PON link is still present PPPoE or DHCP connection in progress HSI WA...

Page 43: ... CPE WPS error or session overlap WLAN 2 4G and 5G Green solid Green flashing Off WLAN link is enabled up Traffic is passing on the WLAN link WLAN link is disabled down 2 of 2 5 6 A 240Z A detailed specifications Table 8 lists the physical specifications for A 240Z A CPEs Table 8 A 240Z A CPE physical specifications Description Specification Width 10 8 in 273 5 mm Height 6 8 in 173 mm Depth 3 0 in...

Page 44: ...nctional blocks A 240Z A CPEs are single residence CPEs that support Wireless Wi Fi service Wi Fi service on these CPEs is compliant with the IEEE 802 11 standard In addition to the Wi Fi service these CPEs transmit Ethernet packets to four RJ 45 Ethernet ports and voice traffic to two RJ 11 POTS ports These CPEs also feature USB and power connectors Figure 9 shows the functional blocks for A 240Z...

Page 45: ...rnet standard IEEE 802 11ac 4x4 WiFi 5G and 802 11b g n 2x2 WiFi 2 4G G 711 G 722 G 723 G 726 G 729 A B voice ITU T 1 552 for POTS ports Figure 10 shows the US safety label for the A 240Z A CPE Figure 10 A 240Z A US safety label Figure 11 shows the European EU safety label for the A 240Z A CPE Figure 11 A 240Z A European EU safety label Figure 12 shows the Australian AU safety label for the A 240Z...

Page 46: ...arty in the US responsible for this CPE Table 11 Responsible party contact information Legal Company name Nokia USA Inc Address 2301 SUGAR BUSH RD STE 300 RALEIGH NC 27612 Phone Fax 1 919 850 6000 5 8 2 Energy related products standby and off modes compliance Hereby Nokia declares that the A 240Z A CPEs are in compliance with the essential All manuals and user guides at all guides com a l l g u i ...

Page 47: ...ique subi même si le brouillage est susceptible d en compromettre le fonctionnement To satisfy IC RF exposure requirements a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation To ensure compliance operations at closer than this distance is not recommended Les antennes installées doivent être situées de facon à ce que la ...

Page 48: ...our les dispositifs utilisant la bande de 5 725 à 5 850 MHz doit être conforme à la limite de la p i r e spécifiée pour l exploitation point à point et l exploitation non point à point selon le cas iv where applicable antenna type s antenna models s and worst case tilt angle s necessary to remain compliant with the e i r p elevation mask requirement set forth in section 6 2 2 3 shall be clearly in...

Page 49: ... is connected Consult the dealer or an experienced radio TV technician for help 5 8 5 FCC Radiation Exposure Statement This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules This equipment must be installed and operated in accordance with provided instructions and the antenna s used for this transmitte...

Page 50: ...Table 12 A 240Z A CPE considerations and limitations Considerations and limitations Call History Data collection CPECALLHST is supported except for the following parameters RTP packets discarded far end RTCP and RTCP XR participation RTCP average and peak round trip delay MOS average jitter number of jitter buffer over runs and under runs Some voice features are configurable on a per CPE basis inc...

Page 51: ...6 2 General The steps listed in this chapter describe mounting and cabling for an A 240Z A CPE 6 3 Prerequisites You need the following items before beginning the installation all required cables 6 4 Recommended tools You need the following tools for the installation 2 Phillips screwdriver 1 4 in 6 mm flat blade screwdriver wire strippers RJ 45 cable plug crimp tool voltmeter or multimeter drill a...

Page 52: ...company before connecting the enclosure to the utilities Caution Keep indoor CPEs out of direct sunlight Prolonged exposure to direct sunlight can damage the unit Note 1 Observe the local and national laws and regulations that may be applicable to this installation Note 2 Observe the following The CPE should be installed in accordance with the applicable requirements of the NEC or CEC Local author...

Page 53: ...es 13 Figure 13 A 240Z A CPE connections ON OFF TEL1 TEL2 WAN LAN1 LAN2 LAN3 LAN4 USB USB UPS LED POWER ON OFF button TEL1 and TEL2 POTS ports RJ 11 WAN port RJ 45 LANports 4 RJ 45 USB 2 0 ports 2 Power supply connector LED on off button Power connector Reset button 26018 3 Connect the Ethernet cables to the RJ 45 ports see Figure 13 for the location of the RJ 45 ports 4 Connect the WAN cable to t...

Page 54: ...1 25 A 8 Power up the CPE unit by using the power switch 9 Verify the CPE LEDs and voltage status see the 7368 Hardware and Cabling Installation Guide 10 Activate and test the services see the 7368 Hardware and Cabling Installation Guide 11 If necessary reset the CPE i Locate the Reset button on an A 240Z A CPE as shown in Figure 13 ii Insert the end of a straightened paper clip or other narrow ob...

Page 55: ... an A 240Z A CPE 7 2 General The steps listed in this chapter describe mounting and cabling for an A 240Z A CPE 7 3 Prerequisites You need the following items before beginning the installation all required cables 7 4 Recommended tools You need the following tools for replacing the CPE 2 Phillips screwdriver 1 4 in 6 mm flat blade screwdriver wire strippers RJ 45 cable plug crimp tool voltmeter or ...

Page 56: ...an damage the unit Note 1 Observe the local and national laws and regulations that may be applicable to this installation Note 2 Observe the following The CPE should be installed in accordance with the applicable requirements of the NEC or CEC Local authorities and practices take precedent when there is conflict between the local standard and the NEC or CEC The CPE must be installed by qualified s...

Page 57: ...tton 26018 3 Disconnect the POTS WAN Ethernet and power cables from the CPE see Figure 14 for the connector locations on the A 240Z A CPE 4 If applicable disconnect the UPS 5 Replace the CPE with the new unit The CPE can be placed on any flat surface such as a desk or shelf 6 Connect the Ethernet cables directly to the RJ 45 ports see Figure 14 for the location of the RJ 45 ports 7 Connect the WAN...

Page 58: ...um output rate of 12 V dc 1 25 A 11 Power up the unit by using the power switch 12 Verify the CPE LEDs and voltage status see the 7368 Hardware and Cabling Installation Guide 13 Activate and test the services see the 7368 Hardware and Cabling Installation Guide 14 If necessary reset the CPE i Locate the Reset button on an A 240Z A CPE as shown in Figure 14 ii Insert the end of a straightened paper...

Page 59: ... a variety of features for the home network including routing and firewall capability By using the GUI users can connect all smart equipment in their home including personal computers set top boxes mobile phones and other consumer electronics devices to the Internet 8 2 1 Login Use the procedure below to login to the web based GUI for the A 240Z A Procedure 6 Login to web based GUI 1 Open a web br...

Page 60: ...5 s and the default values for the username and password will be recovered at startup 3 Click Login The Device Information screen appears Note To help protect the security of your Internet connection the application displays a pop up reminder to change both the Wi Fi password and the CPE password To increase password security use a minimum of 10 characters consisting of a mix of numbers and upper ...

Page 61: ...Information from the top level menu in the Ethernet Gateway window as shown in Figure 16 Figure 16 Device Information window Table 13 describes the fields in the Device Information window Table 13 Device Information parameters Field Description Device Name Name on the CPE Vendor Name of the vendor Serial Number Serial number of the CPE Hardware version Hardware version of the CPE 1 of 2 All manual...

Page 62: ...E Software version Software version of the CPE Chipset Chipset of the CPE Lot Number Production date of the CPE Device Running Time Amount of time the device has run since last reset in hours minutes and seconds 2 of 2 2 Click Refresh to update the displayed information 3 STOP This procedure is complete All manuals and user guides at all guides com ...

Page 63: ...level menu in the Ethernet Gateway window as shown in Figure 17 Figure 17 LAN status window Table 14 describes the fields in the LAN status window Table 14 LAN status parameters Field Description Wireless Information Wireless Status Indicates whether the wireless is on or off Wireless Channel Wireless channel number 1 of 2 All manuals and user guides at all guides com ...

Page 64: ...r of the wireless transmission in mW Ethernet Information Ethernet Status Indicates whether the Ethernet connection is on or off Ethernet IP Address IP address of the Ethernet connection Ethernet Subnet Mask Subnet Mask of the Ethernet connection Ethernet MAC Address MAC address of the Ethernet connection Ethernet Rx Packets Number of packets received on the Ethernet connection Ethernet Tx Packets...

Page 65: ... WAN status window Table 15 describes the fields in the WAN status window Table 15 WAN status parameters Field Description WAN connection list Drop down menu listing all WAN connections The connection shown is the connection for which WAN status will be shown Connection Mode Connection mode of the WAN connection Enable Disable Select this checkbox to enable the WAN connection VLAN VLAN ID 1 of 2 A...

Page 66: ...ndary Domain Name Server Ethernet Link Status Whether the PON link is up or down Tx Packets Number of packets transmitted on the WAN connection Rx Packets Number of packets received on the WAN connection Tx Dropped Number of packets dropped on the transmit WAN connection Rx Dropped Number of packets dropped on the receive WAN connection Err Packets Number of errored packets on the WAN connection 2...

Page 67: ...status IPv6 window Table 16 WAN status IPv6 parameters Field Description WAN connection list Drop down menu listing all WAN connections The connection shown is the connection for which WAN status will be shown Enable Disable Select this checkbox to enable the WAN connection VLAN VLAN ID WAN Link Status Whether the WAN link is up or down IPv6 Address IPv6 address that identifies the device and its ...

Page 68: ...Packets Number of packets transmitted on the WAN connection Rx Packets Number of packets received on the WAN connection Tx Dropped Number of packets dropped on the transmit WAN connection Rx Dropped Number of packets dropped on the receive WAN connection Err Packets Number of errored packets on the WAN connection 2 of 2 2 Click Refresh to update the displayed information 3 STOP This procedure is c...

Page 69: ... TCZZA 67 Procedure 11 Dongle status retrieval 1 Select Status Dongle Status from the top level menu in the Ethernet Gateway window as shown in Figure 20 Figure 20 Dongle Status window Table 17 describes the fields in the Dongle Status window All manuals and user guides at all guides com ...

Page 70: ...B dongle information USB Dongle Status IMEI Access Technology Network in Use RSSI dBm SIM card Displays the SIM card information Status IMSI ICCID MSISDN Statistics Displays the number of bytes sent and received and the packet sent and received 2 Click Refresh to update the displayed information 3 STOP This procedure is complete All manuals and user guides at all guides com ...

Page 71: ...e 21 Home networking information window Table 18 describes the fields in the Home networking window Table 18 Home networking parameters Field Description Local Interface Ethernet Table displays the number of Ethernet connections and their settings Wireless Table displays the number of wireless connections and their settings Wireless Settings Network Name Name of the wireless network 1 of 2 All man...

Page 72: ...hardware address and IP address allocation of each connected local device 2 of 2 2 Click Delete to delete a particular local device connection 3 Click Refresh to update the displayed information 4 STOP This procedure is complete Procedure 13 Statistics retrieval 1 Select Status Statistics from the top level menu in the Ethernet Gateway window Statistics are available for LAN ports and WLAN ports F...

Page 73: ...SAM CPE A 240Z A Product Guide Configure an A 240Z A CPE Issue 01 3FE 46615 AAAA TCZZA 71 Figure 22 LAN ports statistics window 2 STOP This procedure is complete All manuals and user guides at all guides com ...

Page 74: ...on Line Select the POTS line 1 or 2 Line Status Status of the selected POTS line IDLE Off Hook or On Hook Softswitch 1 Proxy IP address blank if the line is not registered Phone number 1 Phone number configured for the selected telephone line Register Status Registration status of the selected POTS port registered or unregistered Register Error Code Error code for the unregistered POTS port Regist...

Page 75: ...ck Refresh to update the displayed information 3 STOP This procedure is complete 8 2 3 Network configuration A 240Z A CPEs also support network configuration including LAN LAN IPv6 WAN WAN DHCP Wireless 2 4G Wireless 5G wireless schedule routing DNS TR 069 All manuals and user guides at all guides com ...

Page 76: ...LAN network window Table 20 describes the fields in the LAN network window Table 20 LAN network parameters Field Description IPv4 Address IP Address of the CPE Subnet Mask Subnet mask of the CPE DHCP enable Select this checkbox to enable DHCP DHCP Start IP Address Starting DHCP IP address DHCP End IP Address Ending DHCP IP address DHCP Lease Time DHCP lease time in min 1 of 2 All manuals and user ...

Page 77: ...CP MAC Address MAC address to associate to the LAN Static DHCP IP Address IP address to associate to the bound MAC address 2 of 2 2 Configure the LAN 3 Click Save 4 Bind a MAC address to the LAN by entering the MAC and IP addresses in the Static DHCP Entry fields and then clicking Add Repeat for all MAC addresses to be bound 5 STOP This procedure is complete All manuals and user guides at all guid...

Page 78: ... parameters Field Description DNS Server Choose a DNS server from the drop down menu prefix config Choose a prefix config option from the drop down menu either WANConnection prefix will be obtained from the WAN or Static enables you to enter the prefix prefix This field appears if you selected the Static option for the prefix config field Type a connection Interface This field appears if you selec...

Page 79: ... of other information through DHCP Maximum interval for periodic RA messages Enter the maximum interval in seconds for periodic Router Advertisement messages The interval range is from 4 to 1800 Minimumintervalforperiodic RA messages Enter the minimum interval in seconds for periodic Router Advertisement messages The interval range is from 4 to 1800 2 of 2 2 Choose a DNS server prefix config and i...

Page 80: ...Connection List Choose a WAN connection from the drop down menu to set the connection parameters Access Type Choose an access type from the drop down menu Connection Type Select a connection type IPoE or PPPoE IP Mode Choose an IP mode from the drop down menu IPv4 or IPv6 Enable Disable Select this checkbox to enable the WAN connection NAT Select this checkbox to enable NAT Service Select the chec...

Page 81: ...nual DNS Enter a DNS 2 of 2 2 Configure a specific WAN connection 3 Click Save 4 STOP This procedure is complete Procedure 18 WAN DHCP configuration 1 Select Network WAN DHCP from the top level menu in the Ethernet Gateway window as shown in Figure 27 Figure 27 WAN DHCP window Table 23 describes the fields in the WAN DHCP window All manuals and user guides at all guides com a l l g u i d e s c o m...

Page 82: ... persistent Select this checkbox to enable DHCP Option 50 Enable DHCP Option 60 Select this checkbox to enable DHCP Option 60 vendor class identifier Vendor Class Identifier 60 Enter the identifier for the vendor class Enable DHCP Option 61 Select this checkbox to enable DHCP Option 61 client identifier 2 Configure a WAN DHCP option 3 Click Save 4 STOP This procedure is complete All manuals and us...

Page 83: ...ork Wireless 2 4GHz from the top level menu in the Ethernet Gateway window as shown in Figure 28 Figure 28 Wireless 2 4GHz network window Table 24 describes the fields in the Wireless 2 4GHz network window Table 24 Wireless 2 4GHz network parameters Field Description Enable Select this checkbox to enable WiFi 1 of 2 All manuals and user guides at all guides com ...

Page 84: ...ID name Enable SSID Enable or disable SSID from this drop down menu SSID Broadcast Enable or disable SSID broadcast from this drop down menu Port Mode Choose a port mode from the drop down menu Route Bridge Encryption Mode Choose an encryption mode from the drop down menu OPEN WEP WPA WPA2 Personal WPA WPA2 Enterprise WPA Version Choose a WPA version from the drop down menu WPA1 WPA2 WPA1 WPA2 WPA...

Page 85: ...edure is complete Procedure 20 Wireless 5G networking configuration 1 Select Network Wireless 5GHz from the top level menu in the Ethernet Gateway window as shown in Figure 29 Figure 29 Wireless 5GHz network window Table 25 describes the fields in the Wireless 5GHZ network window All manuals and user guides at all guides com ...

Page 86: ...l number of MAX users DFS re entry Select this checkbox to enable or disable DFS re entry SSID Select Choose the SSID from the drop down menu SSID Name Change the name of the selected SSID Enable SSID Choose Enable or disable SSID from this drop down menu SSID Broadcast Choose Enable or disable SSID broadcast from this drop down menu Port Mode Choose Route or Bridge from the drop down menu MAX Use...

Page 87: ...e Procedure 21 Wireless scheduling 1 Select Network Wireless Schedule from the top level menu in the Ethernet Gateway window as shown in Figure 30 Figure 30 Wireless Schedule window 2 Select the Schedule Function checkbox to turn the wireless signal off for the configured period 3 Click the plus sign to add a scheduling rule A separate panel displays for configuring wireless schedule rules All man...

Page 88: ...6 If you chose Individual Days select the checkboxes for the desired days The Recurrence Pattern shows the rules created to date 7 If desired click the plus sign to add more rules 8 Click Save Changes 9 STOP This procedure is complete Procedure 22 Routing configuration 1 Select Network Routing from the top level menu in the Ethernet Gateway window as shown in Figure 31 Figure 31 Routing network wi...

Page 89: ...e routing Destination IP Address Enter the destination IP address Destination Netmask Enter the destination network mask Gateway Enter the gateway address IPv4 Interface Choose a WAN connection previously created in the WAN network window from the drop down menu Forwarding Policy Choose a forwarding policy from the drop down menu 2 Enter the routing information 3 Click Add 4 STOP This procedure is...

Page 90: ... in Figure 32 Figure 32 DNS network window Table 27 describes the fields in the DNS network window Table 27 DNS network parameters Field Description DNS Proxy Select this checkbox to enable DNS proxy Domain Name Domain name IPv4 Address Domain IP address Origin Domain Origin domain name New Domain New domain name 2 Enter the domain name and IP address and click Add All manuals and user guides at a...

Page 91: ...t Gateway window as shown in Figure 33 Figure 33 TR 069 network window Table 28 describes the fields in the TR 069 network window Table 28 TR 069 network parameters Field Description Periodic Inform Enable Select this checkbox to enable periodic inform updates Periodic Inform Interval s Time between periodic inform updates in seconds URL URL of the auto configuration server Username Username used ...

Page 92: ...uration server Connect Request Password Password used to log in to the auto configuration server 2 of 2 2 Configure TR 069 by entering the required information 3 Click Save 4 STOP This procedure is complete 8 2 4 Security configuration A 240Z A CPE also supports security configuration including firewall MAC filter IP filter URL filter parental control DMZ and ALG access control All manuals and use...

Page 93: ...ient SSH Telnet TFTP TR 069 and VoIP At the Medium level pre routing is supported port forwarding DMZ host application and host drop Also supported are application services DDNS DHCP DNS H248 IGMP NTP client TFTP TR 069 and VoIP The following types of ICMP messages are permitted echo request and reply destination unreachable and TTL exceeded Other types of ICMP messages are blocked DNS proxy is su...

Page 94: ...ainst DoS or DDoS attacks Choose enable or disable attack protect from the drop down menu The default is disable 2 Configure the firewall 3 Click Save 4 STOP This procedure is complete Procedure 26 MAC filter configuration 1 Select Security MAC Filter from the top level menu in the Ethernet Gateway window as shown in Figure 35 Figure 35 MAC filter window Table 30 describes the fields in the MAC fi...

Page 95: ... in the text field MAC Filter Mode Choose the MAC filter mode from this drop down menu Blocked or Allowed 2 Click Refresh to update the information 3 Configure a MAC filter 4 Click Add 5 STOP This procedure is complete Procedure 27 IP filter configuration 1 Select Security IP filter from the top level menu in the Ethernet Gateway window as shown in Figure 36 Figure 36 IP filter window Table 31 des...

Page 96: ... Choose an internal client from the drop down menu Customer setting uses the IP address input below IP uses the connecting devices IP to the CPE Local IP Address Local IP address Source Subnet Mask Source subnet mask Remote IP Address Remote IP address Destination Subnet Mask Destination subnet mask Protocol Choose an application protocol or all from the drop down menu 2 Configure the IP filter 3 ...

Page 97: ...ilter window Table 32 describes the fields in the URL Filter window Table 32 URL Filter parameters Field Description Enable URL filter Select the checkbox to enable the URL filter URL filter type Select the checkbox for Exclude URL or Include URL URL Address Type the URL address Port Number Type the port number the default is 80 2 Configure the URL Filter 3 Click Add Filter 4 STOP This procedure i...

Page 98: ...rol policy or choose a policy from the list MAC Address Enter the MAC address or choose a MAC address from the list IPv4 Address Enter the IPv4 address for the device or choose an IPv4 address from the list Days of the week Choose Every Day or Individual Days and select the checkboxes for the days of the week for which the policy applies From To Enter the times for the policy to be in effect 2 Sel...

Page 99: ...iguration 1 Select Security DMZ and ALG from the top level menu in the Ethernet Gateway window as shown in Figure 39 Figure 39 DMZ and ALG window Table 34 describes the fields in the DMZ and ALG window Table 34 DMZ and ALG parameters Field Description ALG Config Select the checkboxes to enable the protocols to be supported by the ALG FTP TFTP SIP H323 RTSP L2TP IPSEC PPTP DMZ Config 1 of 2 All man...

Page 100: ...own menu Enable DMZ Select this checkbox to enable DMZ on the chosen WAN connection DMZ IP Address Choose Customer Setting and enter the DMZ IP address or choose the IP address of a connected device from the drop down menu 2 of 2 2 Configure ALG 3 Click Save ALG 4 Configure DMZ 5 Click Save DMZ 6 STOP This procedure is complete All manuals and user guides at all guides com ...

Page 101: ...ared for all WAN connections it is not applied individually to a WAN connection 1 Select Security Access Control from the top level menu in the Ethernet Gateway window as shown in Figure 40 Figure 40 Access Control window Table 35 describes the fields in the Access Control window Table 35 Access control parameters Field Description WAN Choose a connection from the drop down menu Trusted Network En...

Page 102: ... the drop down menu 3 Click to enable or disable Trusted Network 4 Select an access control level for each of the six protocols ICMP Telnet SSH HTTP TR 069 and HTTPS for both the WAN and the LAN side 5 Click Save 6 Optionally add one or more subnet trusted networks The maximum number of entries is 32 You can also use the Source IP fields to delete a previously created entry for a subnet trusted ne...

Page 103: ...t forwarding parameters Field Description Application Name Choose an application name from the drop down menu WAN Port WAN port range LAN Port LAN port range Internal Client Choose a connected device from the drop down menu and enter the associated IP address Protocol Choose the port forwarding protocol from the drop down menu TCP UDP TCP UDP Enable Mapping Select this checkbox to enable mapping W...

Page 104: ... Application Port Triggering from the top level menu in the Ethernet Gateway window as shown in Figure 42 Figure 42 Port Triggering window Table 36 describes the fields in the Port Triggering window Table 37 Port triggering parameters Field Description Application Name Choose an application name from the drop down menu Open Port Enter the open port range 1 of 2 All manuals and user guides at all g...

Page 105: ...protocol from the drop down menu TCP UDP TCP UDP Trigger Protocol Choose the triggering port protocol from the drop down menu TCP UDP TCP UDP Enable Triggering Select this checkbox to enable port triggering WAN Connection List Choose a WAN connection from the drop down menu Note only active devices are shown on this menu 2 of 2 2 Configure port triggering 3 Click Add 4 STOP This procedure is compl...

Page 106: ...43 DDNS window Table 38 describes the fields in the DDNS window Table 38 DDNS parameters Field Description WAN Connection List Choose a WAN connection from the drop down menu Enable DDNS Select this checkbox to enable DDNS on the chosen WAN connection ISP Choose an ISP from the drop down menu Domain Name Domain name Username Username Password Password 2 Configure DDNS All manuals and user guides a...

Page 107: ...P This procedure is complete Procedure 35 NTP configuration 1 Select Application NTP from the top level menu in the Ethernet Gateway window as shown in Figure 44 Figure 44 NTP window 2 Select the Enable NTP Service checkbox 3 Click Save 4 STOP This procedure is complete All manuals and user guides at all guides com ...

Page 108: ...9 describes the fields in the USB window Table 39 USB parameters Field Description Enable FTP server Select this checkbox to enable using an FTP server Username Username for FTP server Password Password for FTP server Re enter Password Password for FTP server Enable SFTP server Select this checkbox to enable using an SFTP server Enable SFTP for Remote Access Select this checkbox to enable SFTP for...

Page 109: ...or Samba server Re enter Samba Password Password for Samba server Enable Printer Sharing Select this checkbox to enable printer sharing Printer sharing is disabled by default Connected USB devices For each printer that is connected to the ONT the following fields are displayed Host NUM for example Printer1 Printer2 Dev NUM name or identification for the printer Format printer format for example ra...

Page 110: ...P and DLNA configuration 1 Select Application UPnP and DLNA from the top level menu in the Ethernet Gateway window as shown in Figure 46 Figure 46 UPnP and DLNA window 2 Select the Enable UPnP checkbox to enable UPnP 3 Click Save Apply 4 STOP This procedure is complete All manuals and user guides at all guides com ...

Page 111: ...window as shown in Figure 47 Figure 47 Voice setting window Table 40 describes the fields in the Voice Setting window Table 40 Voice setting parameters Field Description Outbound Proxy Enter the SIP outbound proxy Outbound Proxy Port Enter the outbound proxy port Proxy Server Enter the proxy server Proxy Port Enter the proxy port 1 of 2 All manuals and user guides at all guides com a l l g u i d e...

Page 112: ... drop down menu Enable Choose Enabled or Disabled from the drop down menu Directory Number Enter a directory number AuthUserName Enter an authorized user name AuthPassword Enter a password for the user URL Enter the URL 2 of 2 2 Configure voice setting 3 Click Save 4 STOP This procedure is complete 8 2 6 Maintenance A 240Z A CPE also supports maintenance tasks including password change WAN speed t...

Page 113: ...eway window as shown in Figure 48 Figure 48 Password window Table 41 describes the fields in the password window Table 41 Password parameters Field Description New Password New password Re enter password Password must match password entered above Prompt message Password prompt message 2 Configure the new password 3 Click Save 4 STOP This procedure is complete All manuals and user guides at all gui...

Page 114: ...eed test 1 Select Maintenance Speed Test from the top level menu in the Ethernet Gateway window as shown in Figure 49 Figure 49 Speed Test window 2 Click Start to start the speed test Enter the URL for the test server in the pop up window 3 STOP This procedure is complete All manuals and user guides at all guides com ...

Page 115: ...way window as shown in Figure 50 Figure 50 Device management window Table 42 describes the fields in the Device management window Table 42 Device management parameters Field Description Host Name Choose a host from the drop down menu Host Alias Enter an alias for the chosen host 2 Configure an alias for a specific host 3 Click Add 4 STOP This procedure is complete All manuals and user guides at al...

Page 116: ...ect Maintenance Uplink Management from the top level menu in the Ethernet Gateway window as shown in Figure 51 Figure 51 Uplink Management window 2 Select a Work Mode Ethernet Only or Ethernet with 3G 4G Dongle Backup 3 Click Save 4 STOP This procedure is complete All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 117: ...re 52 Figure 52 Dongle management window Table 42 describes the fields in the Dongle management window Table 43 Dongle management parameters Field Description USB Dongle Choose a connection type from the drop down menu SIM card Choose a SIM card from the drop down menu Access Point Enter the APN username password and dialing number for the access point 2 Configure the USB dongle 3 Click Save All m...

Page 118: ...ure the access point 7 Click Save 8 STOP This procedure is complete Procedure 44 Backup and restore 1 Select Maintenance Backup and Restore from the top level menu in the Ethernet Gateway window as shown in Figure 53 Figure 53 Backup and Restore window 2 Click Select File and choose the backup file All manuals and user guides at all guides com ...

Page 119: ...E configuration to the backup file 4 STOP This procedure is complete Procedure 45 Upgrade firmware 1 Select Maintenance Firmware Upgrade from the top level menu in the Ethernet Gateway window as shown in Figure 54 Figure 54 Firmware upgrade window 2 Click Select File and choose the firmware file 3 Click Upgrade to upgrade the firmware 4 STOP This procedure is complete All manuals and user guides a...

Page 120: ...ZZA Issue 01 Procedure 46 Reboot CPE 1 Select Maintenance Reboot Device from the top level menu in the Ethernet Gateway window as shown in Figure 55 Figure 55 Reboot window 2 Click Reboot to reboot the CPE 3 STOP This procedure is complete All manuals and user guides at all guides com ...

Page 121: ... in the Ethernet Gateway window as shown in Figure 56 Figure 56 Factory default window Note A factory reset also removes the IoT software image that was installed separately see IOT application software package download 2 Click Factory Default to reset the CPE to its factory default settings 3 STOP This procedure is complete All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 122: ...n in Figure 57 Figure 57 Diagnostics window 2 Choose a WAN connection to diagnose from the drop down menu 3 Enter the IP address or domain name 4 Select the test type ping traceroute or both 5 Enter the number of ping attempts to perform 1 1000 the default is 4 6 Enter a ping packet length 64 1024 the default is 64 7 Enter the maximum number of trace hops 1 255 the default is 30 All manuals and us...

Page 123: ...esults will be displayed at the bottom of the window 9 Click Cancel to cancel the test 10 STOP This procedure is complete Procedure 49 View log files 1 Select Maintenance Log from the top level menu in the Ethernet Gateway window as shown in Figure 58 Figure 58 Log window All manuals and user guides at all guides com ...

Page 124: ...he bottom of the window 5 STOP This procedure is complete 8 2 7 RG troubleshooting counters The Troubleshooting Counters feature enables service providers and end users to monitor the performance of their broadband connection Tests are run to retrieve upstream and downstream throughput latency and DNS response time The Troubleshooting Counters window also displays upstream and downstream packet lo...

Page 125: ...ction from the list US Throughput This test is used to determine the upstream throughput speed Click US Speed Test to specify the time for the upstream test The default is weekly performed at idle to a public server DS Throughput This test is used to determine the downstream throughput speed Click DS Speed Test to specify the time for the downstream test The default is weekly performed at idle to ...

Page 126: ...r Click DNS Response Test to specify the time for the test The default is weekly performed at idle to a public server Port Mirror Select Source Port Destination Port Direction Up or Down and Status Enable or Disable 2 of 2 2 Configure the test times if desired 3 Click Refresh to update the data 4 STOP This procedure is complete 8 2 8 Smart Home configuration The Smart Home configuration feature is...

Page 127: ...Z A Product Guide Configure an A 240Z A CPE Issue 01 3FE 46615 AAAA TCZZA 125 Figure 60 Smart Home Status window Table 45 describes the fields in the Smart Home Status window All manuals and user guides at all guides com ...

Page 128: ...entifier if applicable IOT GW Status IOT gateway status active or inactive or disabled Zwave Interface Status Zwave interface status up or down Zigbee Interface Status Zigbee interface status up or down IOT Config backup restoration status IOT Config Backup Status Status of IOT configuration backup IOT Config Restore Status Status of IOT configuration restoration Zwave Config Restore Status Status...

Page 129: ... 46 Smart Home Configuration parameters Field Description Enable IOT GW Select this checkbox to enable IOT gateway Enable IOT LED Select this checkbox to enable IOT LED Enable Zwave Module Select this checkbox to enable Zwave Enable Zigbee Module Select this checkbox to enable Zigbee 2 Configure the Smart Home parameters 3 Click Save 4 STOP This procedure is complete All manuals and user guides at...

Page 130: ... fields in the Smart Home Maintenance window Table 47 Smart Home maintenance parameters Field Description Factory Default Click to reset the device to its factory default values Backup and Restore Select File Select a file from the drop down menu Import Config File Click Import to import the configuration file Export Config File Click Export to export the configuration file Firmware Upgrade Select...

Page 131: ...3FE46043FFEB38 Procedure 54 Downloading the IOT application software package 1 Log into the ACS with your username and password 2 Select the Download RPC method for upgrading the CPE 3 Provide the HTTP URL and file size to be downloaded 4 Initiate the download process 5 Verify that the software package has been downloaded successfully a On the ACS execute the GetParameterValue command on the CPE o...

Page 132: ...gure an A 240Z A CPE 7368 ISAM CPE A 240Z A Product Guide 130 3FE 46615 AAAA TCZZA Issue 01 This will start the IOT application 6 STOP This procedure is complete All manuals and user guides at all guides com ...

Page 133: ...ct support Customer documentation Customer Documentation Welcome Page Technical Support Customer Documentation Technical Support Documentation feedback Customer Documentation Feedback All manuals and user guides at all guides com ...

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