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Document No. SIB 244 

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 of 

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 July 2008 

 

 

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.  
The information in this technical documentation is advisory in nature and is subject to change.  NEC may make improvements and changes in the products 
described in this documentation without notice.  Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.  
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC 
Australia Pty Ltd. 

 

 

NEC BSG Technical Assistance Centre 

Service Information Bulletin 

 

 

UNIVERGE SV8100 

SMB Communications Server 

 

 

Table of Contents 

 

Table

 

of

 

Contents

 

.....................................................................................................................................................1

 

Introduction

 

..............................................................................................................................................................2

 

What

 

is

 

included

 

in

 

Release

 

1?

 

.................................................................................................................................3

 

System

 

Capacity

 

........................................................................................................................................................4

 

Feature

 

Comparison

 

.................................................................................................................................................5

 

Software

 

Versions

 

..................................................................................................................................................

 

10

 

Documentation

 

......................................................................................................................................................

 

11

 

Customer

 

CD

 

..........................................................................................................................................................

 

12

 

Application

 

CD

 

.......................................................................................................................................................

 

12

 

Licensing

 

................................................................................................................................................................

 

13

 

System

 

Licenses

 

.....................................................................................................................................................

 

16

 

System

 

Hardware

 

..................................................................................................................................................

 

19

 

Terminal

 

Hardware

 

................................................................................................................................................

 

23

 

Installation

 

of

 

IP

 

Terminals

 

....................................................................................................................................

 

28

 

Auto

 

Configuration

 

............................................................................................................................................

 

28

 

IP

 

DECT

 

...................................................................................................................................................................

 

33

 

Voice

 

Mail

 

..............................................................................................................................................................

 

38

 

VM8000

 

InMail

 

..................................................................................................................................................

 

38

 

UM8000

 

Unified

 

Messaging

 

..............................................................................................................................

 

39

 

Specifications

 

....................................................................................................................................................

 

42

 

Voicemail

  

Comparison

 

Chart

 

............................................................................................................................

 

43

 

ACD

MIS

 

Application

 

.............................................................................................................................................

 

47

 

PC

 

Programming

 

 

PCPro

 

......................................................................................................................................

 

48

 

PC

 

Programming

 

 

WebPro

 

...................................................................................................................................

 

51

 

NEC’s

 

UNIVERGE

®

360

 

.............................................................................................................................................

 

52

 

 

Summary of Contents for Univerge SV8100

Page 1: ...yees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd NEC BSG Technical Assistance Centre Service Information Bulletin UNIVERGE SV...

Page 2: ...the next generation SMB communications solution in the UNIVERGE SV8100 Whether your business is small or medium sized NEC s UNIVERGE SV8100 Communications Server provides the flexibility to meet all o...

Page 3: ...ot be reproduced without prior written approval of NEC Australia Pty Ltd What is included in Release 1 Platform o 6 Slot 2RU Chassis up to 4 per stack o Choice of 19 Rack Wall Floor or Stand mounting...

Page 4: ...lots 6 12 18 24 Time Slots 111 222 333 444 TDM Ports 96 192 288 384 512 MLT DLC 80 160 240 320 512 SLT LC 24V 80 176 272 368 OPX DIOP 48V 24 48 72 96 IP MLT Extensions 512 SIP Extensions 512 Analogue...

Page 5: ...IPK II V2000 IPK II V2500 SV8100 R1 SV8100 Comments Account Code Forced Verified Unverified S S S S Account Code Entry S S S S Alarm S S S S Alarm Reports X E S S Alphanumeric Display S S S S Backlit...

Page 6: ...Applications S S S S Conference S S S S Added the ability for Silent Monitor on a Conference Conference Bridge S S S X Planned for Release 2 Conference Voice Call Privacy Release S S S S Continued Di...

Page 7: ...S DT300 DT700 telephones support Headset Ring Hold S S S S Hotel Motel S E S S Hot Keypad X E S S Hotline S S S S Howler Tone Service S S S S In Mail X S S S Intercom S S S S IP MLT ITH MEGACO S E E...

Page 8: ...m Multiline Terminal S S S S Pulse to Tone Conversion S S S S Quick Transfer to Voice Mail S E S S Redial Key S S S S Remote System Upgrade S S S S Repeat Redial S S S S Resident System Program S S S...

Page 9: ...been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Trunk Queuing Camp On S S S S Unified Messagi...

Page 10: ...are 2 3 302311 CD 4DIOP Firmware 2 2 402211 CD 4ODT Firmware 2 1 502111 CD PZ 4BRI Firmware 2 3 602313 602323 602333 CD PRT Firmware 2 4 702413 702423 702433 CD LTA Firmware 2 3 1B2313 1B2323 1B2333 P...

Page 11: ...ation Title Document No SV8100 General Description Manual 10557 SV8100 Features Specifications Manual 10534 SV8100 Hardware Manual 10536 SV8100 Programming Manual 10533 SV8100 System Maintenance Manua...

Page 12: ...tralia Pty Ltd Customer CD The UNIVERGE SV8100 Customer CD is supplied with each SV8100 system Stock Number 4421018 Manuals o IPK II Features Specifications Manual o IPK II General Description Manual...

Page 13: ...or you The system relies on 3 main items An email address for licensing purposes A Hardware Key Code also known as HKC or Key found on a CPU A customer and location of where the system will reside Har...

Page 14: ...every customer location but has a maximum use limit depending on the system There is a limit for the number of times you can get free licenses these vary per product The license server will keep coun...

Page 15: ...f NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Flexible Methods for SV8100 Licensing Automated 24 7 License Download End User SV8100 NEC Lice...

Page 16: ...stem Features Stock No License Code Description 4426035 LK SYS SMDR LIC SMDR License Enables system SMDR Feature 4426084 LK SYS HM LIC Hotel Motel License Enables Hotel Motel system features LK SYS 1S...

Page 17: ...AIL4 LIC InMail 4 Port license Approximate 32 Hours of storage and requires VM8000 InMail CF 512M 4422043 4426022 LKS VM INMAIL8 LIC InMail 8 Port license Approximate 32 Hours of storage and requires...

Page 18: ...Plus VMM Outlook VML Lotus Notes VMG GroupWise and Web Mailbox Manager InACD Stock No License Code Description 4426028 LK SYS ACD LIC Activation key supporting InACD Provides 64 ACD Groups 256 ACD age...

Page 19: ...Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd System Hardware Chassis Mounting Hardware Stock No Model Name Description Picture 8503017 SV8100 Basic Packag...

Page 20: ...llowing functionality External Paging Output Internal MOH tone External MOH BGM Input External Music Control USB Interface Ethernet Interface PZ VM21 Interface PZ ME50 Interface PZ 32 64 128IPLA Inter...

Page 21: ...Interface 4422023 CD 4COTA CO Trunk Loop Start 4422024 PZ 4COTG Expansion CO Trunk Interface 4422025 CD 2BRIA Basic Rate Interface 4422026 PZ 2BRIA Expansion Basic Rate Interface 4422027 CD PRTA Prima...

Page 22: ...td and may not be reproduced without prior written approval of NEC Australia Pty Ltd Battery Backup Stock No Product Name Description Picture 4422010 CHS2U BATT MTG KIT 4422038 CHS2U BATT CA INT 44220...

Page 23: ...s been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Terminal Hardware DT300 Digital Multiline Te...

Page 24: ...re 4424017 APR LA UNIT Analogue Port Adaptor with Ringer 4424018 ADA LA UNIT Analogue Device Adaptor Voice Recording Interface 4424033 WM LA UNIT Wall Mount Unit 4424035 ILPA RA UNIT In Line Power Ada...

Page 25: ...ployees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Modules Stock No Model Name Description Picture 4424032 LCD BL L BK UNIT...

Page 26: ...key model only Line keys on base terminal DESI less LCD 24 32 DESI less 2 6 24 2 6 Line key extension add on modules 8 line key 60 DSS console DESI less console 8 line key 60 DSS console DESI less con...

Page 27: ...iline Terminal with eight programmable line keys four soft keys 8502534 DTR 16D 1A BK TEL Digital Multiline Terminal with sixteen programmable line keys four soft keys 8502535 DTR BA 1A BK TEL Digital...

Page 28: ...onfiguration File Required equipment IP phone manager Free software available for download on NEC s website This software will be used to create the config file for the IP terminals FTP server Free so...

Page 29: ...cument are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be re...

Page 30: ...cument are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be re...

Page 31: ...ment has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd After you click on Save as it will br...

Page 32: ...in that window under ASCII Now type in NECDT700 This should have also added 4E 45 43 44 54 37 30 30 under the binary section Now click on OK and close Highlight the server again then right click and...

Page 33: ...xel 64K colour LCD Backlit display Icon driven menu Seamless handover Memory card optional Standard headset connection Hands free operation 20 ringer melodies with distinction between type of call Per...

Page 34: ...ion Sensitivity typical 90 dBm Dual omni directional internal antennas Typical range indoor 20 50 m outdoor 300 m Physical characteristics Size 235 x 45 x 172 mm WxDxH Weight 540 g incl packaging Hous...

Page 35: ...can toggle between the two parties by pressing the Green phone key To transfer the first call to the enquiry call party press the Red phone key Change the volume During a call press the volume up or...

Page 36: ...hanges in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has...

Page 37: ...without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior writt...

Page 38: ...of dialling options They can direct themselves to the called party without being placed on hold or having their calls dropped Employees can also efficiently manage their calls and messages with easy...

Page 39: ...messages are directed into one inbox This enables users to keep track of all their messages more easily Employees can easily prioritize their messages and streamline their workloads With Unified Messa...

Page 40: ...ntrolled by CD CP00 for the following features o Voice ports o Fax Ports o Number of View App Sessions o Hospitality PMS o AMIS PlusNet o System Languages o Hospitality Languages New Email Features fo...

Page 41: ...ted at initial release of the UM8000 Mail or are in the process of being modified Features that are not supported Live Monitor All Fax Functions o Fax detect from main greeting o Personal Fax Box o Pr...

Page 42: ...Hardware PZ VM21 CD VM00 Storage Compact Flash 512MB 32 Hours 2GB 125 Hours 8GB 550 Hours Voice Ports 2 4 8 12 16 2 4 8 2 4 8 4 8 12 16 Fax Ports NIL NIL 1 2 1 2 3 4 Mailboxes NIL 576 250 1000 Langua...

Page 43: ...Yes Auto Login to voice Mail using Pre defined ANI Number New Yes No No No Auto Time Stamp Yes Yes Yes Yes Automated Attendant Yes Yes Yes Yes Automated Attendant Transfer Yes Yes Yes Yes Automatic Ro...

Page 44: ...hedules Yes Yes Yes Yes Flexible Call Routing Yes Yes Yes Yes Flexible Mailbox Numbering Plan Yes Yes Yes Yes Forced Unscreened Transfer Yes Yes Yes Yes French Canadian User Interface Yes if one of th...

Page 45: ...w messages system wide or per mailbox Yes per mailbox setting Yes system wide setting Yes system wide setting Message Record Yes Yes single destination only Yes Yes Message Reply Yes Yes Yes Yes Messa...

Page 46: ...Yes Yes Yes Yes TeLANophy Capable Yes No Yes Yes Tenant Service No No No No Text to Speech Yes Delayed Release No Yes No Time and Date Stamp Yes Yes Yes absolute Yes absolute Trace Viewer No No No No...

Page 47: ...Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd ACD MIS Application The...

Page 48: ...ject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced witho...

Page 49: ...tly to System Data Programming from the Card Configuration screen 3 Enhanced PCPro download error handling a Previously when PCPro encountered an error on a download it would notify the user and then...

Page 50: ...o modem number PRG 11 15 14 Default 740 On PC install and configure modem with a connection to the PSTN 2 Create a PPP Dialup Connection Account one per destination Access Network Connections via Wind...

Page 51: ...s document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd PC Programming WebPro The WebPr...

Page 52: ...to tailor a communications offering that places the user back in control It allows communications to be tailored to a customer s business process not forcing customers to bend to inflexible technologi...

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