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Reviewing Messages

Messages you’ve already listened to 
(old messages) can be reviewed for a short while
(typically until midnight), be redirected to another
mailbox or archived for a longer time.

REVIEW

Dial 5 to review messages. 
Dial 1 for YES when prompted “You have __
messages to review. Would you like to 
check them?”
Listen to old messages followed by 
day and time recorded.

REDIRECT (COPY TO 
ANOTHER MAILBOX)

Dial 2 while listening to a new or 
old message.
Dial 1 for YES to Redirect the message 
being reviewed.
Dial the mailbox or group to receive the 
redirected message.
Dial 1 to confirm your entry.
Dial 1 for YES if you want to record an 
introduction, otherwise dial 2.
Record your introduction when prompted.
Dial * to end recording.

Dial 1 for YES to set Special Delivery options, 
otherwise dial 2.
Dial 1 for YES to redirect the message to an 
additional mailbox, otherwise dial 2.

NOTE: You can redirect the same message as many 
times as you wish.

ARCHIVE (SAVE)

Dial 1 for YES to Archive the new or old message
being reviewed.

NOTE: Once you listen to an old or archived message, you
must archive it again to keep it from being deleted
immediately.

Changing Your 
Setup Options

You may personalize your mailbox to accommo-
date your current schedule or plans by changing
your Setup Options:

Dial 7 for Setup Options
Follow prompts to change the desired 
Setup Option.

GREETINGS

Dial 4 to change your Greetings.
Dial 4 to listen to the playback of your current
Greeting.
Dial 1 for YES to switch between standard and
alternate Greetings, otherwise dial 2.
Using the handset, begin recording at the beep.
Dial * to end recording and review Greeting. 
Dial 1 to re-record, otherwise dial 2.

CALL TRANSFER SETTING

Dial 6 to change your transfer options.
Dial 4 to change Call Transfer setting.
Dial 1 to turn Call Transfer ON and/or 
leave it ON.
OR 
Dial 2 to turn Call Transfer OFF.
Listen to the phone number your calls are 
currently being transferred to.
Dial 1 and enter a new phone number 
(up to 9 digits), then press *, 
otherwise dial 2 to leave the
current setting.

NOTE: If Call Transfer to your work phone is OFF, calls are
sent directly to your voice mailbox. When Call Transfer to
your work phone is ON, calls are first directed to your
extension. InfoSet Call Forward settings will then apply.

Changing Your
Setup Options
(Continued)

MESSAGE DELIVERY OPTIONS

Dial 6 to change your delivery options.
Dial 5 to set Message Delivery to your work
phone, home phone, pager or spare phone.
Dial 4 for your work phone, 5 for your home
phone, 6 for your pager, 7 for your spare phone.
Dial 1 to turn Message Delivery on and leave 
it on.
OR
Dial 2 to turn Message Delivery OFF.
Follow the prompts for the desired message 
delivery option.

NOTE 1: Message Delivery schedules may overlap.

NOTE 2: It is not necessary to dial a trunk access code
(i.e. 9) when entering an outside telephone number.

Personal Options

SECTION A

Dial 7 to change your Personal Options.
Dial 4 to set your Security Code.
Dial a new Security Code of 3 to 10 digits.
Dial * to complete code entry.
Re-enter your security code, as prompted, 
for confirmation.
Dial * to complete code entry.

Other Personal Options you can change include 
re-recording or re-spelling your name or changing
your directory listing status.

SECTION B
RE-RECORDING YOUR NAME

Dial 7 to change your Personal Options.
Dial 5 to change your Recorded Name.
Dial 1 for YES to change your name.
Enter and confirm new information.

SECTION C
RE-SPELLING YOUR NAME

Dial 7 to change your Personal Options.
Dial 6 to change the Spelling of your name.
Dial 1 for YES to change your name.
Enter and confirm new information.

SECTION D
CHANGING YOUR DIRECTORY STATUS

Dial 7 to change your Personal Options.
Dial 7 to change your Directory Status.
Dial 1 to turn Directory status ON and leave it ON.
OR 
Dial 2 to turn Directory Status OFF.

Transferring a Call
Directly to a Voice
Mailbox

To simplify message taking, outside callers can be
transferred directly into an InfoSet VoiceMail user’s
mailbox, where they will hear the personal greeting
and be prompted to leave a message. 

WITH AN OUTSIDE CALL IN PROGRESS:

Press Transfer.
Dial InfoSet VoiceMail, wait for answer.
Dial the mailbox number of the user the call is to
be transferred to and dial 2.
Replace handset immediately.

Main Menu

Check New Messages = 4

Leave Messages = 5

Review Old Messages = 6

Change Setup Options = 7

KEYPAD SHORTCUTS

Switch between Standard 
and Alternate Greeting = 745

Change your 
Security Code = 774

Change Call Transfer 
Options = 764 

Turn Call Transfer OFF = 7642

Turn Call Transfer ON = 7641 

Change Phone Number for 
Call Transfer = 76414

Change your Recorded 
Name = 775

InfoSet is a trademark of NEC America, Inc. \
NEC America, Inc. Corporate Networks Group • 1555 W. Walnut Hill Lane, Irving, TX 75038-3796 • 1-800-TEAM NEC

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VoiceMail User Guide

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