NEC Attendant Xen IPK User Manual Download

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ATTENDANT USER GUIDE

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Summary of Contents for Attendant Xen IPK

Page 1: ...ATTENDANT USER GUIDE ...

Page 2: ... or Station Outgoing Lockout Station Outgoing Lockout Paging Set Relocation Mode Direct Inward System Access DISA Pages 4 6 Automated Attendant Recording Voice Prompts Programming System Speed Dial Pages 7 8 Programming Forced Verified Account Codes Clock Calendar Setting Conference Bridge Setup Pages 9 10 System Speed Dial Directory Speed Dial Name Input Pages 11 12 ...

Page 3: ... Add On Console Refer to the Xen IPK Digital Telephone User Guide for additional information on telephone operation All operational instructions assume Prime Line Pickup is assigned to intercom dial tone Ringing Line Preference is assigned a Call Appearance and Call Arrival key is assigned to all multiline telephones and only a single tenant has been assigned in the system All access codes listed ...

Page 4: ... unanswered press the flashing Line key Call Appearance key or Conf key internal calls to return to the original party NOTE 3 Unanswered camp ons and unsupervised transfers will recall to the attendant telephone After answering the recall pressing Feature 86 will transfer the call to the personal voice mailbox of the station number dialled PLACING INTERNAL CALLS Lift handset Press DSS BLF key on t...

Page 5: ...fer SET CANCEL USING CONSOLE SET CANCEL USING ACCESS CODE Press NT key Press Feature Dial Night Transfer code 80 Press Feature NOTE When programmed for Automatic Day Night Transfer the system will enter exit night mode at the preprogrammed times Trunk to Trunk Transfer With an outside call in progress Press Transfer Dial trunk access code i e 0 Dial telephone number wait for answer Press Feature P...

Page 6: ...CEL Press MSG Station Lockout Key Press desired DSS BLF key NOTE 1 An Attendant Add On Console can be assigned with Message Waiting OR Station Outgoing Lockout capability NOTE 2 A green LED at the associated DSS BLF key indicates that a message or Station Outgoing Lockout has been set Station Outgoing Lockout To cancel Station Outgoing Lockout and default the password on a per station basis Press ...

Page 7: ...ace handset PAGING USING ACCESS CODE Lift handset Dial Paging code INTERNAL EXTERNAL All Zones 51 All Zones 55 Zone A 52 Zone A 56 Zone B 53 Zone B 57 Zone C 54 Zone C 58 All Int Ext 59 Page Wait for Meet me Answer or replace handset Set Relocation Mode SET CANCEL USING ACCESS CODE Press Feature Dial Set Relocation Mode code 84 ...

Page 8: ...d that DISA passwords be 10 digits and changed frequently to prevent unauthorized use NOTE 3 Resetting DISA Passwords will return them to the default value of 0000000000 10 zeros CONFIRMING DISA PASSWORDS Lift handset Dial DISA Password confirmation access code ___________ Dial DISA ID code of station to be confirmed ___________ Confirm password Replace handset DISA SET CANCEL Press Feature Dial D...

Page 9: ...UTOMATED ATTENDANT SET CANCEL Press Feature Dial VRS Voice Message access code Set 81 Cancel 82 Dial trunk number to be set cancelled for Automated Attendant Individual trunks 01 64 All trunks 00 Press Feature Lift handset Dial VRS Voice Message access code ___________ Dial operation Verify message 2 Delete message 3 Dial 1 Dial Automated Attendant message number 1 8 Dial operation Verify delete d...

Page 10: ...Dial trunk access code i e 0 Dial telephone number to be stored 24 digits maximum Press Hold if entering name and dial name of party 13 characters maximum Press Feature NOTE 1 Press Redial to insert a pause or Recall to store a hookflash NOTE 2 Refer to Speed Dial Name Input table when entering names of party Lift handset Dial VRS Voice Message access code ___________ Dial operation Verify message...

Page 11: ...ay be entered Each Forced Account Code must be assigned a number 001 500 NOTE 2 The length of the Forced Account Code can be up to 13 digits as assigned in system programming The default is 10 digits Clock Calendar Settings Press Feature Dial 9 Enter hour and minute via dialpad Press Recall to change AM PM setting Press Hold to change to calendar setting OR Press Feature to exit this feature Press...

Page 12: ...ASSWORDS Set the Supervisor Password if necessary Call a Conference Bridge extension When the Conference Bridge extension answers dial the Supervisor Password and Skip the steps by pressing until the Conference Setup mode is available for conference 1 or conference 2 Follow the voice prompt and set the conference 1 or the conference 2 password 4 8 digits RECORD CUSTOMISED GREETING Set the Supervis...

Page 13: ...40 01 41 02 42 03 43 04 44 05 45 06 46 07 47 08 48 09 49 10 50 11 51 12 52 13 53 14 54 15 55 16 56 17 57 18 58 19 59 20 60 21 61 22 62 23 63 24 64 25 65 26 66 27 67 28 68 29 69 30 70 31 71 32 72 33 73 34 74 35 75 36 76 37 77 38 78 39 79 ...

Page 14: ...o 6 Back to M 7 P Q R S p q r s 7 Back to P 8 T U V t u v 8 Back to T 9 W X Y Z w x y z 9 Back to W 0 0 Back to 0 Back to Set Space Back to Set Conf Clear and back 1 character before cursor Speed Dial Name Input To add a name to each speed dial entry press the dial pad number corresponding to the alpha character desired i e 2 A B D a b c or 2 3 D E F d e f or 3 4 G H I g h i or 4 For the name Bob ...

Page 15: ...Notes ...

Page 16: ...5 Version 1 DPA June 2003 Copyright 2003 NEC Business Solutions Ltd Document No NEC 8050 The material contained herein is subject to change without prior notice at the sole discretion of NEC Business Solutions Ltd ...

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