NEC 870 - SuperScript B/W Laser Printer User Manual Download

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UPER

CRIPT

™

870

Online
User’s Guide

April 1998

Summary of Contents for 870 - SuperScript B/W Laser Printer

Page 1: ...1 3 SUPERSCRIPT 870 Online User s Guide April 1998 ...

Page 2: ...customer and is not warranted by NEC Technologies To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior approval of NEC Technologies is prohibited Microsoft Windows Windows 3 1x Windows 95 Windows 98 PowerPoint and MS DOS are registered trademarks of Microso...

Page 3: ...n 14 Printer Operating Environment 14 Printer Operating Requirements 14 System Requirements 15 Minimum Requirements 15 Unpacking the Printer 16 Installing the Multi purpose tray 18 Loading Paper in the Multi purpose Tray 19 Turning ON the Printer 20 Testing the Printer 21 Switching OFF the Printer 21 Connecting the Interface Cable 22 Installing the Face up Output Tray 22 Printer Safety 23 Ordering...

Page 4: ...s 98 35 Installation for Windows 3 1x 36 Installation for Windows NT 36 Uninstalling SuperScript 870 Software for Windows 95 and Windows 98 37 Uninstalling the SuperScript 870 Software for Windows 3 1x 38 Uninstalling the SuperScript 870 Software for Windows NT 38 SuperScript 870 Windows Printer Driver 38 Accessing the SuperScript 870 Windows Printer Driver 39 Using the SuperScript 870 Windows Pri...

Page 5: ...Alerts 63 The Maximized Status Monitor 64 Accessing the Maximized Status Monitor 64 General Tab 64 Change Printer Tab 66 Alerts Tab 67 Preferences Tab 69 Chapter 5 DOS Printing The DOS Printing Utilities 72 Printing from DOS Programs 72 Installing DOS Software Only 72 DOS Printer Control Panel 73 Main Menu 73 Control Printing Menu 74 Change Printer Settings Menu 75 Change LaserJet IIP Emulation Se...

Page 6: ...84 Using the Manual Feed Tray 85 Loading Paper and Envelopes into the Manual Feed Tray 85 Loading Transparencies and Adhesive Labels 86 Transparencies 86 Adhesive Labels 86 Chapter 7 Printer Options Printer Options 88 The 500 Sheet Cassette 88 Loading Paper into the 500 Sheet Cassette 89 Memory Expansion Module SIMM 90 Chapter 8 MaintainingYour Printer Introduction 96 The Imaging Modules 96 Redist...

Page 7: ...intaining Print Quality 112 Print Quality Problems 112 Chapter10 Getting Service and Support Service and Support 118 Warranty Return Process 121 SuperScript 870 Printer Limited Warranty 122 AppendixA Selecting Print Media Selecting Paper and Media 126 Care of Printer Supplies 126 Paper Properties 127 Additional Paper for Use in This Printer 127 Paper and Print Media You Should NOT Use in This Prin...

Page 8: ...ne Emission 134 UL Standards for Ozone 134 Employer Responsibilities 134 Recommendations for Minimizing Ozone Exposure 134 Laser Safety 135 CDRH Regulations 135 FCC Statement 135 Appendix C Specifications Technical Specifications 138 Appendix D Status Monitor Icons Status Monitor Icons 141 Index ...

Page 9: ...r printer load paper and begin printing It includes Selecting a location for your printer Printer dimensions Location of printer parts Printer requirements Unpacking the printer Getting started and printing a test page Installing the Face up output tray Printer safety Ordering supplies and accessories ...

Page 10: ... Sheet cassette combine to hold up to 650 sheets of letter size paper The SuperScript 870 has been designed to support all major personal computer operating systems including DOS Windows 3 1x Windows 95 Windows 98 and Windows NT 4 0 Macintosh System 7 x and 8 x are supported with the optional 10 100 Base T network interface card NIC The optional NIC also allows users or workgroups on a TCP IP Nove...

Page 11: ...nd furniture Likewise allow 12 of space at the back of the printer and 16 at the top Side View of the SuperScript 870 14 3 4 371mm 12 1 4 313mm approx 5 125mm approx 3 1 4 77mm approx 22 3 5 573mm approx 14 3 4 372mm approx 13 1 4 334mm PrinterDimensions FrontView The illustrations below show standard dimensions for the NEC SuperScript 870 printer Caution Do not block the ventilation fan outlet th...

Page 12: ...l 500 Sheet cassette approx 19 3 4 372mm approx 18 1 4 334mm 14 3 4 371mm approx 5 125mm approx 3 1 4 77mm approx 22 3 5 573mm Front View 1 Face up output tray 2 Paper destination switch Selects the Main or Face up output tray 3 Main output tray Holds as many as 80 face down printed pages 4 Manual feed tray Doubles as cover for the Multi purpose tray 5 Multi purpose tray Holds up to 150 pieces of ...

Page 13: ...onnection to the computer s parallel interface connector 15 Operator panel Used to monitor printer status Imaging Modules Toner module The replaceable Toner module that shipped inside your new SuperScript 870 has a 3 000 page capacity at 5 coverage typical business letter Two replacement modules are available The 3 000 page module NEC part number 20 120 The 6 000 page module NEC part number 20 122...

Page 14: ...ave a temperature range of 50 F to 95 F 10 C to 35 C Extreme temperature changes may result in a buildup of condensation inside the printer causing print quality problems and paper jams If there are wide temperature variations within the printer environment allow one hour for the printer to stabilize before using it Install the printer in an area that has a relative humidity range of 15 to 85 with...

Page 15: ...is required to connect with the SuperScript 870 printer through a high quality bidirectional IEEE 1284 parallel cable recommended length 6 ft Note Because of the SuperScript 870 s high speed interface it is important to use a properly manufactured parallel cable Use of a poor quality parallel cable may affect your output MinimumRequirements To use the SuperScript 870 Windows software you will need...

Page 16: ...ipt 870 Printer Multi purpose tray Face up output tray Toner module inside printer Photoconductor module inside printer AC power cord Quick install foldout ServiceXpress brochure User s guide SuperScript 870 Solutions CD Contains driver software and SuperScript 870 On Line User s Guide Note It is very important to install the driver software in order for this printer to work properly Follow the in...

Page 17: ...on a stable surface and remove any packing or tape from the printer and carefully follow the steps below 1 Press the Top cover release button and lift the Top cover 2 Remove the tape and packing from inside the printer 3 Gently lift out the Toner module 4 Rock the Toner module gently five or six times to redistribute the toner ...

Page 18: ...fully close the Top cover of the printer InstallingtheMulti purposetray Referring to the external printer parts figure on page 12 attach the Multi purpose tray as shown Pull out any visible packing tabs from inside the unit first 1 Holding the Multi purpose tray with both hands use the left and right slots in the printer as guides and gently push the tray in until it cannot be inserted any further...

Page 19: ...ray paper guides 2 Extend and flip up the extension guides 1 then flip up the small Paper stop 2 if you have letter size paper loaded 3 Pull out the Multi purpose tray extension 3 4 Center a stack of paper into the Multi purpose tray Using both hands adjust the paper guides to fit snugly against the sides of the paper Note To avoid jams do not load additional paper until all the paper in the tray ...

Page 20: ...on the rear panel of the printer 2 Connect the power cord to a wall outlet or UL inspected power strip surge protector and press the power switch ON I Warning This printer is intended to be electrically grounded The NEC Super Script 870 comes with a three wire grounding plug a plug that has a third grounding pin This plug will fit only a grounded AC outlet This is a safety feature If you are unabl...

Page 21: ...ng procedure to print a test page and check that the printer is working correctly 1 Make sure there is paper in the Multi purpose tray 2 Check that both the PAPER and ERROR lights are off and the ON LINE light is on This indicates there is no existing error condition and no data remaining to be printed 3 Press the Operator panel button until all lights cycle and the ON LINE light only starts flash...

Page 22: ...o the parallel port connector on the back of the printer Secure the lock springs on the port connection InstallingtheFace upOutputTray The Face up output tray receives printed pages printed side up as they are output to the rear of the printer For uses of this tray see Chapter 6 Using the Printer The maximum capacity of this tray is 50 sheets 1 Remove the Face up output tray from its packaging 2 G...

Page 23: ... requirements of your printer see page 14 If you are not going to use the printer for long periods of time turn the printer off and unplug it from the AC wall outlet Remove all of the paper from the paper tray and cassettes Never place flammable liquids or materials near the printer Do not install the printer in a dusty or dirty area If the printer makes an unusual sound or begins to smoke immedia...

Page 24: ...the printer during all modes of customer operation To avoid accidental contact with the laser beam perform all printer procedures exactly as described in this user s guide and never attempt to dismantle the printer or to operate the printer with the Top cover open Do not attempt printer repairs on your own To reduce the risk of personal injury Be careful when lifting the printer Do not install the...

Page 25: ...25 2 OperatorPanel Overview This chapter describes the Operator panel and its functions It explains LED operation Operator panel button Factory default settings ...

Page 26: ...he cover You can also use the button to print a Settings page exit Energy Saving Mode or reset the printer to factory defaults LEDOperation When the printer is first turned on all LEDs light immediately and then cycle in sequence The blinking lights indicate that the printer is initializing and performing an internal test When the printer is ready to accept a job the green On Line LED stays steadi...

Page 27: ...ll lit then cycle all LEDs Power on When you power on the printer all the LEDs light then cycle through beginning with the On Line LED The lights continue to cycle until initialization is complete The On Line light will continue to blink until the printer is warmed up sufficiently to print Factory default reset During power up press the Operator panel button until the lights stop cycling then rele...

Page 28: ...print the jammed page Exit paper jams will reprint if Jam Recovery is set to On see page 76 and 57 for more information on Jam Recovery You can also refer to Chapter 9 Troubleshoot ing for more information on paper jams Error red blinks On Line green steady Page too complex This indicates errors like page too complex It will be affected by the auto continue setting If auto continue is on the Windo...

Page 29: ...e Action Reprint the document making sure the correct size paper is loaded Manual feed amber blinks Waiting for manual feed This condition occurs when the printer is waiting for paper to be fed from the Manual feed tray Corrective Action Insert a piece of paper into the Manual feed tray Then momentarily press the Operator panel button If the button is pressed without supplying paper the printer wi...

Page 30: ...ne green blinks In use The on line LED blinks while the printer is processing a job from your computer or while finishing printer warm up and initializa tion This includes waiting for the computer to send additional data or waiting for the printer engine to move paper Pressing the Operator panel button causes the printer to pause printing The printer s memory cache can accept and process data duri...

Page 31: ...sed off line Momentary Resumes printing from pause or to on line from off line Energy saving Momentary Takes printer out of Energy Saving Mode No paper cover open paper jam Momentary Loads the paper or resets the error condition after corrective action Paper size error Momentary Resumes printing OperatorPanelButton Printer functions associated with the Operator panel button are not executed until ...

Page 32: ...ergy Saving Mode On 30 minutes Toner Saving Mode Off Manual Feed Off Jam Recovery Off Manual Feed Timeout 255 seconds Wait Time out 200 seconds for DOS 40 seconds Auto Continue On Horizontal Offset 0 Vertical Offset 0 Paper Size Letter Lines of Text 60 Orientation Portrait Copies 1 Printer Port LPT1 Printer Name NEC SuperScript 870 DOS Status Monitor Hot Key Ctrl Alt S Font Courier 12 Point medium...

Page 33: ... the NEC SuperScript 870 Printer Driver in order to successfully print from Windows This chapter explains The printer software and accessories Installing the software on your computer Uninstalling the software on your computer Options such as resolution poster and N up printing Watermarks 2 Sided or duplex printing Paper source selections Halftone features Memory information ...

Page 34: ...aving your printer s operator panel always available from your desktop For DOS users there are two utility programs The DOS Printer Control Panel and the DOS Status Monitor These programs let you change printer settings and monitor printer status in the DOS environment This user s guide explains how to install and use these programs The Windows printer driver is covered in this chapter See Chapter...

Page 35: ...on forWindows 95 andWindows 98 The SuperScript 870 supports multiple installation paths in Windows 95 98 The printer may be installed by selecting Start Run from the task bar The printer may be detected with Plug Play if it is locally connected The printer may be installed with Add Printer Wizard in the Printers folder under My Computer The recommended way to install the software is by selecting S...

Page 36: ...rom the Run dialog box type D Setup exe and click OK 3 Continue following the directions on your screen Installation forWindows NT Use Windows Add Printer Wizard to install the SuperScript 870 Windows NT Printer Driver 1 Select Start Settings Printers from the task bar 2 Double click the Add Printer icon 3 Follow the Add Printer Wizard instructions on your screen 4 When you finish the icon for you...

Page 37: ... the Windows Control Panel as usual by clicking Start Settings Control Panel 2 Double click on the Add Remove Programs icon 3 Select NEC SuperScript 870 from the list Click Apply then click OK Uninstalling the SuperScript 870 Software for Windows 3 1x To uninstall the SuperScript 870 software in Windows 3 1x double click the uninstall icon in the NEC SuperScript 870 program group ...

Page 38: ...en for proofs Poster printing one page enlarged to print on multiple sheets Note Many Windows programs allow you to change printer settings such as number of copies paper size or printer resolution For some of these settings the changes you make in Windows programs will override the settings specified in the SuperScript 870 Windows Printer Driver This documentation will make note of printer settin...

Page 39: ...us Monitor select Printer Setup from the control menu Using the SuperScript 870Windows Printer Driver The features of the SuperScript 870 Windows Printer Driver are arranged on the tabs Setup Paper Source Destination Image Control Accessories and Advanced To access one of the tab dialog boxes click the tab at the top of the window each tab is described in one of the following sections The Windows ...

Page 40: ...e number of copies you want to print You can select from 1 to 99 copies Note This setting may be overridden by the copies setting in some Windows programs Resolution Select from the available settings to set the maximum resolution for your print jobs as measured in dpi dots per inch Choose 150 dpi draft 300 dpi faster output or 600 dpi best quality output In some instances higher resolutions may t...

Page 41: ...so create a watermark with your own text and or graphic Pressing the Watermark Options button brings up the Watermark Options dialog box You can choose a watermark from either of the lists on the left If none is selected no watermark will print As you move the highlight down the list of watermarks the preview area at the right shows the text size and position of each watermark on the page In the W...

Page 42: ...OK to add the new watermark to the list on the Watermark Options dialog To edit one of the watermarks on the list from the Watermark Options dialog box highlight the watermark you want to change Click Edit to bring up the Edit Watermark dialog box The Edit dialog box is similar to the Add Watermark dialog box When your changes are complete click OK Graphic Watermark To create a graphic watermark c...

Page 43: ...osition of your graphic watermark Press the OK button when done If you try to print using a bitmap watermark and the driver cannot locate the bitmap file at print time it may have been moved renamed or deleted the screen displays an alert You can then choose to either print without the graphic or cancel the print job Choosing Actual Size will place the graphic on the page at 100 If the graphic is ...

Page 44: ...he right shows the effect of the present settings Enlarge for Poster Printing This feature enables you to print large multiple sheet versions of your page You can print a poster that is 2 x 2 3 x 3 4 x 4 5 x 5 or 6 x 6 sheets in size The preview area at the right shows the effect of your choice When assembling your poster print job you will notice a small unprintable area around the edges of each ...

Page 45: ... have an instruction page printed before the first page of your print job This page will indicate how to re feed the pages i e the orientation and direction for printing on the second side NEC recommends that you select this option because it is very important that the second printing pass be handled correctly Choose Display help messages to get detailed on screen help as the 2 Sided printing proc...

Page 46: ...hen it is printed on the second side If this happens roll the paper in the reverse direction of the curl before you reinsert the paper into the printer to print the second side Note During 2 Sided printing the SuperScript 870 Windows Printer Driver stores the whole print job on your hard disk The amount of disk space required depends on the size of the print job and the amount of graphic data it i...

Page 47: ...see Step 7 below Instructions For Using the Booklet Printing Feature 1 Click the Booklet Printing button The Booklet Printing dialog box appears 2 Select the Booklet paper size you want to use from the list of Booklet Sizes You have a choice of three Booklet paper sizes Booklet on Letter Booklet on Legal or Booklet on A4 Choose the paper size that matches your paper As you highlight different Book...

Page 48: ...he sheet it is printed on and you may not want the same size margins as when you print on a full sheet For example if you select booklet on letter your page size will be 5 1 2 X 8 1 2 You may want to select 1 4 margins to allow space for the text of your document If you are printing an existing document as a booklet your document will be automatically reformatted when you select the booklet paper ...

Page 49: ...e pages to complete the booklet Paper SourceTab The settings in the Paper Source tab allow you to control the paper size and paper source that will be used for your print jobs The Paper Source tab includes these settings Paper Source Selection Paper size Paper type Note If you have purchased additional accessories for your printer like the 500 Sheet cassette you must select this option from the Ac...

Page 50: ...r sizes Use the Paper Sizes setting in the Advanced tab Selecting a paper size from the list that starts with Booklet such as Booklet on Letter activates the SuperScript 870 Windows Printer Driver s Booklet printing feature For information on this feature see Booklet Printing in the Setup Tab section above Note The paper size setting in a Windows program may override the paper size setting in the ...

Page 51: ...Automatic is adequate and no specific user action is required DestinationTab The Destination Tab allows you to choose the output of your print job Output Settings If the Output Settings is set to Printer the print job is sent to your printer If you want to send the print job to a file for printing later click Print to file You will be prompted for a file name when you print Note that the file you ...

Page 52: ...put tray is useful for thicker paper labels and transparencies because the paper path runs straight through the printer The summary area at the bottom of the dialog box reports current settings such as paper size and source ImageControlTab The settings on the Image Control tab allow you to fine tune your image quality and to balance print quality and print speed The Image Control tab includes thes...

Page 53: ...quality In this mode everything except for fonts is sent as graphic data This reduces the amount of data sent to the printer for complex pages and may produce better output in some instances Choose Image entire page as graphic to ensure the best possible match between what you see on the screen and what is printed When this option is selected the entire page including fonts is sent as a single gra...

Page 54: ...ble elsewhere in the driver To install an option you highlight it and click the Add button The option is added to the Options installed for your printer box When an option is installed the picture at the right updates appropriately All other pictures of the printer in other tabs will automatically update and your new options will now be selectable To remove an option from the installed options lis...

Page 55: ...log box that changes your printer settings such as Energy Saving timeout The settings available on the Advanced tab are described below Printer Memory Adobe Memory Booster Technology Your SuperScript 870 features Adobe Memory Booster an advanced printer technology that effectively triples your printer s memory allowing you to print complex documents that traditional printer architectures would fai...

Page 56: ...s to be available for printing Choose Filter the paper size list and Only U S sizes e g Letter or Only International sizes e g A4 B5 to limit the paper size options that are available This is useful for example if you only print on U S sizes it allows the driver to display only the sizes you use Multilanguage Font Support Windows 95 only Select Multilanguage font support for proper printing of a c...

Page 57: ...isabled A printer message appears on the Operator panel and Windows Status Monitor Printing stops until you correct the problem Note When a SuperScript 870 is connected to a network Auto continue should be enabled in order to prevent jobs from backing up in the print queue Jam recovery Jam recovery is a feature that allows the printer to reprint a page after it has jammed Jam recovery can be set t...

Page 58: ...be manually fed before pulling paper from the tray or cassette It may be set to OFF to tell the printer to wait indefinitely The default setting is 255 seconds and should be left on if the printer is connected to a network Energy Saving Checking Enable Energy Saving allows your printer to reduce power consumption to a minimum during inactive periods It will set your printer to power down after a s...

Page 59: ...ter explains the Status Monitor for the NEC SuperScript 870 laser printer it includes Loading the Status Monitor The minimized views of the Status Monitor The Maximized Status Monitor Changing the Windows default printer Visual and audible alerts ...

Page 60: ...inter status reported through various sound alerts A Note About Bidirectional Communication The level of features and the level of status information available from the Status Monitor depends on the type of connection established with your printer If your SuperScript 870 printer is directly connected to your computer you should be able to establish bidirectional com munication by using a high qual...

Page 61: ...aring device less detailed but still very useful printer status information is available including printer error paper out busy or ready If a non SuperScript 870 printer is connected no status information is available LoadingtheStatusMonitor During installation the SuperScript 870 Status Monitor is set to load automatically whenever you run Windows If after installing the SuperScript 870 Status Mo...

Page 62: ...int as described in the File Manager Explorer or other program s documentation FeaturesofMini WindowView The mini window reports the current printer and port on the bar at the bottom as illustrated below Clicking the bar at the bottom of the window once brings up a list of all of the available Windows printers including the SuperScript 870 To select one of the printers on the list as the default W...

Page 63: ...to go to the printer chooser or the printer setup dialog box for the current default printer If you are directly connected to your SuperScript 870 you will also have the option of pausing and resetting the printer from the control menu Click on Change Printer to bring up the printer chooser which displays a list of all available Windows printers You can select a different printer as the default by...

Page 64: ...r in the task bar in Windows 95 98 or single click on the mini window The full range of status reporting and printer control features is described below GeneralTab The General tab provides several frequently used features including Detailed information about your printer status Quick access to the default printer driver s Setup dialog box and Windows Print Manager in Windows 3 1x if it is currentl...

Page 65: ...g to continue the print job Note The Pause Printer Resume Printer buttons are only available for SuperScript 870 printers that are connected directly to your computer Reset Printer Click this button to reset your printer or clear the current print job If no job is printing the printer s memory will be cleared If a job is printing it will be cleared that is the current page will be printed and the ...

Page 66: ...Printer Details Area The area at the upper left gives you information on your printer for example name manufacturer and usage history this information will be more detailed if the default printer is a SuperScript 870 connected directly to your computer Print Demo Page Click the Print Demo Page button to print a page highlighting your printer s features capabilities and benefits Print Settings Page...

Page 67: ...printer is shown in the Status area below the list of available printers Set as Default Click the Set As Default button to make the currently highlighted printer the Windows default printer Status Area This area reports the status of the currently highlighted printer on the list of available printers AlertsTab The Alerts tab lets you control how and when the SuperScript 870 Status Monitor alerts y...

Page 68: ...bar will report it Never pop up on alerts If you select this option the mini window or icon will not pop up to alert you Have icon flash on alert Choose this option if you want the icon to flash when there is an alert Sound Alerts This area provides options for the SuperScript 870 Status Monitor sound alerts Choose Enable if you want sound alerts You must have a sound card and driver or a software...

Page 69: ...oad automatically on Windows start up Preferences Tab in Windows 95 98 Preferences Tab in Windows 3 1x Minimized Status Display in Windows The currently selected minimized view is shown on the right of the tab These are the available choices Display as Mini Window Choose this option if you prefer the mini window as your minimized SuperScript 870 Status Monitor view The mini window provides more ro...

Page 70: ...e this option if you prefer the SuperScript 870 Status Monitor viewed on the taskbar Automatically Load Status Monitor When Windows Starts Up Choose this option if you want the SuperScript 870 Status Monitor to load automatically when Windows starts If selected the SuperScript 870 Status Monitor icon is added to your Windows startup group About Click this button to get copyright and version inform...

Page 71: ...printing from your SuperScript 870 printer while in the DOS environment It includes the following subjects The DOS printing utilities Printing from DOS Installing DOS software DOS printer control panel DOS Status Monitor Using the DOS Status Monitor ...

Page 72: ...Note Some of the printer settings can only be changed using the DOS Control Panel These settings include default font default symbol set lines per page horizontal offset and vertical offset These settings will not override your application settings and are explained in the section below called Change Printer Settings Menu The DOS Status Monitor and Printer Control Panel are designed to work seamle...

Page 73: ...el is a DOS program that lets you change a number of printer settings print sample pages and change the settings of the DOS Status Monitor To run the Printer Control Panel if you installed the NEC SuperScript 870 software through Windows From the DOS prompt type n870cp and press e To run the Printer Control Panel if you installed the NEC SuperScript 870 software through DOS 1 Go to your NEC DOS di...

Page 74: ...you print two sample pages one showing your printer s internal settings and the other showing your printer s internal fonts Change Status Monitor Settings This menu lets you change the Hot key used by the DOS Status Monitor and choose whether you want the DOS Status Monitor to provide audible warnings of printer problems Change Printer Port If you have multiple printers connected to your computer ...

Page 75: ...al communication not under Windows Reset Printer Selecting this option sends a reset command to the printer This cancels all jobs being processed by the printer Any fonts downloaded to the printer will be cleared Eject a Page Selecting this option ejects a page from the printer You can use this feature if there is data left in the printer after printing a text job or doing a print screen Return to...

Page 76: ...ting is off Wait Timeout This setting determines how long the printer will wait for data before ejecting a partially printed page You may want to set a longer time if you use software that pauses for processing for extended periods during printing such as some database programs The default setting is 40 seconds You can deactivate the wait timeout by setting it to off Manual Feed Timeout This setti...

Page 77: ...ngs on this menu set as you want The current settings will be sent to the printer and you will return to the Main Menu If you do not want to store the current settings you can press to return to the Main Menu without saving your settings You can also press p to restore all settings to their default values Change LaserJet IIP Emulation Settings This menu lets you specify a number of settings that a...

Page 78: ... bold Courier 10pt medium italic bold and Line printer 8 5pt For a detailed description of the PCL printer language the LaserJet IIP Printer Technical Reference Manual is available through the Hewlett Packard Company Call Hewlett Packard s Direct Marketing Division toll free at 1 800 538 8787 or direct at 408 720 2428 In Canada call 905 206 4383 Return to Main Menu This option returns you to the M...

Page 79: ...you want them The current settings will be saved and you will return to the Main Menu If you do not want to keep your changes press to return to the Main Menu without saving your settings Press pto restore the default settings Change Printer Port Menu This menu lets you specify which parallel port your SuperScript 870 printer is connected to The port you select is also the port that the DOS Status...

Page 80: ...pt 870 software through DOS 1 Go to you NEC DOS directory and type cd necdos and press e 2 Then type 870sm and press e To run the DOS Status Monitor if you installed the NEC SuperScript 870 software from Windows 1 To load the DOS Status Monitor into memory Type n870sm and press e 2 To pop up the DOS Status Monitor press its hot key combination By default the hot key is b a S If you need to change ...

Page 81: ...ng If a job is printing it will stop after the current page If no job is printing the printer will not accept any more data until you press C to Continue Pause Printing is only available for SuperScript 870 printers that are connected directly to your computer C Continue Printing If your printer has already been paused or if it is waiting for you to take some action pressing C will continue restar...

Page 82: ...82 Chapter 5 DOS Printing ...

Page 83: ...you the information you need when loading specific kinds of media into your SuperScript 870 printer The chapter has information about Using the Multi purpose tray Using the Manual feed tray Loading envelopes Loading transparencies and adhesive labels ...

Page 84: ...nter Note Do not mix paper types or overfill the tray Do not load envelopes with transparent windows into the printer Loading Paper into the Multi purposeTray Please refer to Chapter 1 Setting Up the Printer of this user s guide for directions on loading paper into the Multi purpose tray Loading Envelopes into the Multi purpose Tray 1 Remove the cover from the Multi purpose tray 2 Open the paper g...

Page 85: ...ging from 16 pound to 43 pound Load paper envelopes transparencies and label sheets one at a time into the Manual feed tray Loading Paper and Envelopes into the Manual Feed Tray 1 Make sure the Multi purpose tray cover is properly attached 2 Open the Manual feed tray guides 3 Add the paper or envelope to be printed face up Adjust the paper guides with both hands so that the sides of the paper are ...

Page 86: ...ng the film surface of the first transparency Only use transparencies that are designed for laser printers Adhesive Labels NEC recommends that adhesive labels be fed manually through the Manual feed tray to the Face up output tray However these may also be loaded into the Multi purpose tray like regular paper Note If you change media in the Multi purpose tray and you have selected Manual feed as y...

Page 87: ...nterOptions Overview This chapter explains the various printer options available for the NEC Superscript 870 laser printer It includes Printer options Adding the 500 Sheet cassette Adding memory to the printer ...

Page 88: ...ndows TCP IP and Apple EtherTalk The SuperScript 870 NIC package includes drivers for Windows 3 1x Windows 95 Windows 98 Windows NT 4 0 and Mac OS through EtherTalk Memory Expansion Module SIMM Use industry standard 1MB 4MB or 16MB SIMMs to add memory to your printer See page 90 of this user s guide The 500 Sheet Cassette The optional 500 Sheet cassette consists of the Feeder unit and the Paper ca...

Page 89: ...ce 4 Place the Feeder unit on a stable surface and make sure to align the coupling pins of the Feeder unit with the holes located underneath the printer Coupling pins 5 Insert the cassette into the tray unit Be sure to use both hands Loading Paper into the 500 Sheet Cassette 1 Press down on the paper lifting plate located inside the paper cassette until it locks ...

Page 90: ...r in the cassette is completely used up 3 Install the cassette cover and push the cassette into place Note In order to select options on your screen you must first select the option from the Accessories tab See Chapter 3 SuperScript Software of this user s guide MemoryExpansionModule SIMM SuperScript 870 memory can be expanded by adding an industry standard 72 pin SIMM See page 91 for expansion SI...

Page 91: ... a 1 MB 4 MB or 16MB SIMM Follow these steps to install the memory expansion module 1 Turn off the printer power Note To protect your printer from possible damage make sure it is powered down prior to installation of the module 2 Pull the power cord from the rear of the printer and disconnect the parallel printer cable 3 Press the Top cover release button and open the Top cover 4 With a phillips h...

Page 92: ...ace Caution Do not touch any part of the controller board with your hands 5 Locate the memory socket on the controller board Hold the module so that the metal edge faces toward the memory socket 6 Hold the module at an angle and push it firmly into the socket being careful not to touch the connection points along the edge of the SIMM ...

Page 93: ...ndard 72 pin full page mode SIMMs with an access time of at least 80 NS If the printer is directly connected to your computer the printer driver will see the additional RAM automatically Information will show up on the Accessories tab of the Windows printer status monitor after clicking on Printer Setup If the printer is not directly connected use the Printer Setup on the Accessories tab to tell t...

Page 94: ...Chapter 7 Printer Options 94 ...

Page 95: ...cleaning procedures you must follow to maintain high print quality and efficient operation of your NEC SuperScript 870 printer The Imaging modules Redistributing the Toner module Replacing the Toner module Replacing the Photoconductor module Cleaning the printer Transporting the printer ...

Page 96: ...SuperScript 870 printer The Toner module lasts for approximately 3 000 pages at 5 toner coverage average business letter The Photoconductor module lasts for approximately 20 000 pages Both modules are replaceable and available through your dealer or by calling NEC at 1 800 632 2326 There is also a high capacity Toner module available that will print approximately 6 000 pages at 5 toner coverage Re...

Page 97: ...to the guides and match the markings inside the printer 6 Gently but firmly close the Top cover of the printer 3 Gently lift out the Toner module Warning Do not touch the Fuser unit It may be extremely hot The Fuser unit is clearly labeled and located behind the Toner module area 4 Rock the Toner module gently five or six times to redistribute the toner ...

Page 98: ...rder an NEC SuperScript 870 Toner module contact your NEC printer dealer or call 1 800 632 2326 1 Turn OFF the printer press the Top cover release button and open the Top cover 2 Remove the used Toner module from the printer 3 Remove the new Toner module from the shipping carton and the foil wrapper Save the foil wrapper you will want to recycle it with your used Toner module Simply put your used ...

Page 99: ...rinter Replacing the Photoconductor Module After about 20 000 pages print images might start to become faint and blurred When this happens use the following procedure to replace the Photoconductor with a new one To find out your current page count print out a Settings page press the Operator panel button for 4 seconds and wait for the lights to cycle through 1 Turn OFF the printer and open the Top...

Page 100: ...ter Line up the blue and green markings on the inside of the printer with the blue and green markings on the imaging modules Then align the guides of the modules with the grooves inside the printer Note Make sure the Photoconductor module is inserted inside the printer as far as it will go 5 Close the Top cover of the printer CleaningthePrinter Clean the printer at regular intervals to avoid the b...

Page 101: ...Open the printer by pressing the Top cover release button and lifting the cover 2 Remove the Toner and Photoconductor modules Note Immediately wrap the Photo conductor module with a soft cloth to protect it against overexposure to light 3 Using a soft cloth wipe the Image transfer roller while rotating its drive gear The black Image transfer roller is located directly beneath and behind the Photoc...

Page 102: ...ipe the Paper transport roller 6 Reinstall the Toner and Photoconductor modules Note Make sure the blue and green markings on the imaging modules line up with the blue and green markings on the inside of the printer 7 Carefully close the Top cover of the printer ...

Page 103: ...located some distance away repack the printer in its original shipping box 1 Switch OFF the printer power 2 Unplug the power cord from the wall outlet 3 Remove the power cord from the back of the printer 4 Disconnect the interface cable from the parallel printer cable connector on the back of the printer 5 Remove any paper from the Multi purpose tray 6 Uncover and remove the Multi purpose tray 7 F...

Page 104: ...Chapter 8 Maintaining Your Printer 104 ...

Page 105: ...roubleshooting Overview This chapter tells you how to resolve problems with your printer s operation Topics include Simple troubleshooting Print quality maintenance Clearing paper jams Output quality problems ...

Page 106: ...o the output tray Check for a paper jam or misfeed Paper does not stack correctly Check that the paper is between 16 and 43 pounds base weight When turning on the printer all the LEDs are steadily lit Reset the printer to factory defaults See page 27 of this manual If the LEDs are still all lit call NEC Technical Support at 1 800 632 4650 InstallationProblems If you have problems installing the pr...

Page 107: ...ecommends that you configure your port to bidirectional mode to ensure maximum compat ability Since each system is unique you should review the documentation for your BIOS Setup utility program in your computer s user guide Insufficient Disk Space The NEC SuperScript 870 driver software requires at least 3 megabytes of free disk space Free enough disk space on your hard disk before beginning insta...

Page 108: ...e the paper is not crooked when loaded into the tray by snugging up the paper guides on either sides of the paper Do not overfill the paper cassette The paper size you specified does not match the paper size you loaded in the printer The paper transparencies or labels used are sticking together Be sure to fan the media before loading it into the paper tray See page 86 The printer is not on a stabl...

Page 109: ...o remove jammed paper from the printer 1 Press the Top cover release button and lift the Top cover 2 Remove the imaging modules from inside the printer Immediately wrap the Photoconductor module with a cloth to protect it against light 3 Gently remove any paper that may be caught in the output rollers or the output trays Caution Do not touch the Fuser unit It is extremely hot Photoconductor module...

Page 110: ...l feed trays Note You must open the Top cover in order to clear any paper jam If not the red Error light will continue to stay lit 5 If you have partially fed paper jammed in the 500 Sheet cassette remove the cassette cover and push down on the paper stack inside the tray Gently pull the paper straight out ...

Page 111: ...ures try the following steps 1 Make sure the printer is turned off 2 Reinstall the Toner module and carefully close the printer s top cover 3 Turn the printer On and Off The rollers inside the printer move slightly as the printer restarts and may loosen the small piece of paper 4 Repeat the third step several times until the small piece of paper can be removed by hand 7 Reinstall the Imaging modul...

Page 112: ...n sharp crisp characters and maximum contrast Refer to Appendix A Selecting Print Media for detailed specifications Clean the appropriate parts of the printer Refer to Chapter 8 Maintaining Your Printer PrintQualityProblems This section has information to help you resolve print output quality problems Light Page Clean the inside of the printer Refer to Chapter 8 Maintaining Your Printer Redistribu...

Page 113: ...nk prints to help clear the paper path The Toner module may be damaged and need replacing Repeating Marks on Page The paper path may be contaminated Open the Top cover remove the Toner module and check for loose pieces of paper jammed in the paper path Remove the paper and print several blank sheets to help clear out the contamination The Toner module may be damaged ...

Page 114: ...cing Black or White Vertical Bands on Page The Toner module or Photoconductor module may be defective Remove the modules and replace if necessary Black Page The Toner module may be defective Remove the Toner module and check it for damage Replace the Toner module if necessary see page 98 of this user s guide ...

Page 115: ...and check it for damage Replace the Toner module if necessary Smeared Image The Toner module may be unevenly distributed inside the Toner module Remove the Toner module and redistribute the toner see page 96 of this user s guide The Toner module or Photoconductor module may be defective Remove the modules and check them for damage Replace modules if necessary see Chapter 8 of this user s guide The...

Page 116: ...ose pieces of paper jammed in the paper path Remove the paper and print several blank sheets to help clear out the contamination Make sure your paper is not damp Make sure the paper is loaded into the printer correctly Blurred Image Make sure only recommended paper is used Make sure only fresh dry paper is being used There may be a problem with the paper feeding mechanism Call NEC Printer Technica...

Page 117: ...rent resources for information and technical support including How to reach NEC Technical Support by voice fax mail and on line for technical assistance Finding supplies options and spare parts for your printer How to obtain NEC service contracts SuperScript 870 Printer Limited Warranty ...

Page 118: ...he appropriate NEC support staff if needed Getting Help fromYour Dealer The dealer from whom you purchased your printer is backed by complete support resources and programs from NEC Your dealer can provide you with details on all available support options Getting Help from NEC NEC Technical Support is available to answer your questions Monday through Friday 8 30 a m to 8 00 p m Eastern Standard Ti...

Page 119: ... where NEC can telephone or fax a response Using FastFacts NEC s Information Retrieval System NEC s technical support staff have created technical notes and tips for using NEC products You can order these documents by touchtone menu and have these automatically sent to your fax machine To use NEC FastFacts in the US call 1 800 366 0476 To use NEC FastFacts in Canada call 630 775 7999 Follow instru...

Page 120: ...treet Littleton MA 01460 2004 Finding Supplies Printer Options and Spare Parts To order printing supplies such as Toner modules or printer options available for your printer contact your SuperScript 870 dealer or call 1 800 632 2326 to locate the NEC supplies dealer nearest you See Ordering Supplies and Accessories in Chapter 1 of this manual for more information Contact NEC at www nec com nectech...

Page 121: ...furnish or install said items NEC reserves the right to modify or update SuperScript software as it deems necessary and to determine distribution policies for such changes to existing owners WarrantyReturnProcess The SuperScript 870 is warranted for two years from date of purchase under the NEC SuperScript 870 Limited Warranty The warranty works as follows The customer calls Printer Technical Supp...

Page 122: ...or workmanship in this Product The following are not covered by this warranty 1 Any Product which is not distributed in the U S A or Canada by NECTECH or which is not purchased in the U S A or Canada by the first consumer purchaser 2 Any Product on which the serial number has been defaced modified or removed 3 Damage deterioration or malfunction resulting from a Accident misuse abuse neglect fire ...

Page 123: ...TECH s expense within the United States or Canada upon receipt of your defective printer or upon receipt of a major credit card number to guarantee receipt of the defective printer The warranty period on any replacement printer shall be either 1 the remaining balance of the original two 2 year term or 2 ninety 90 days whichever is longer With the exception of the duration the terms and conditions ...

Page 124: ... 800 632 4650 Note All Products returned to NECTECH for service MUST have prior approval this may be obtained by calling the above number Any unit shipped to NECTECH without authorization may be returned freight collect This Product is warranted in accordance with the terms of this limited warranty Consumers are cautioned that Product performance is affected by system configuration software the ap...

Page 125: ...g paper and other media for your NEC SuperScript 870 printer The appendix covers Selecting paper and media Taking care of printer supplies Descriptions of the properties of different kinds of paper Paper and media not recommended for this printer Guidelines for the storage of your media Guidelines for printing with various media 3 ...

Page 126: ...rScript 870 printer You must judge the quality and performance of any paper We strongly recommend that you test any paper for compatibility with your Super Script 870 printer before you make a large purchase Note the following media guidelines Check that the media meets all specifications noted in this chapter Order a small quantity to test with your printer and your work environment Some paper ve...

Page 127: ...te the following considerations Smoother surface paper generates sharper output resolution and detail Coated paper can melt discolor or release hazardous emissions at temperatures greater than 392 F 200 C The acceptable range of media weight for use is 16 to 43 lb Use only letter size plain paper in the optional 500 Sheet cassette Note The media weight limit for the optional 500 Sheet cassette is ...

Page 128: ...hat is stapled or clipped Paper that is labeled NOT recommended for use in laser printers Label stock with the backing sheets exposed between the individual labels Multiple copy perforated checks Envelopes with thick or uneven edges Envelopes with transparent windows Envelopes with clasps attached to them Embossed envelopes Envelopes that contain more than 25 cotton fiber PrintAreas The print area...

Page 129: ...s must not be affected by the resin components found in toner Care must be taken to avoid changing the moisture content of paper being preprinted or using materials that change the electrical or handling properties of the paper Forms should be sealed in moisture proof wrapping after pre printing to prevent moisture changes during storage Heavy Print Stock Heavy thick paper stock can generate misfe...

Page 130: ...ed and be no thicker than two paper thicknesses As a rule the larger the envelope is the more difficult it is to feed properly You should load envelopes with the flap edge to the left The address side must face up and the flap side must face down Adhesive Labels Adhesive labels consist of a top print surface sheet an adhesive layer and a liner peel away backing The top sheet is usually xerographic...

Page 131: ...prevents scratching the film surface of the first transparency The transparency must be able to withstand temperatures of 392 F 200 C for 0 1 second For best results load transparencies one at a time through the manual feed tray In the on screen menu direct transparencies to print to the rear Face up output tray and remember to flip the Paper destination switch toward the back of the printer See p...

Page 132: ...132 Appendix A Selecting Print Media ...

Page 133: ...133 B SafetyInformation Overview This chapter provides safety information and product specifications for the SuperScript 870 printer It covers Ozone safety Laser safety FCC Declaration of Conformity ...

Page 134: ... the amount of ozone to which employees may be exposed The employer is responsible for providing a work environment that meets recommended safety standards Recommendations for Minimizing Ozone Exposure Almost all ozone concerns arise from abnormal site or operating conditions The following conditions may generate an ozone complaint Installation of multiple laser printers in a confined area Extreme...

Page 135: ...ched to laser products marketed in the United States Caution Use of controls adjustments or performance of procedures other than those specified in this user s guide may result in hazardous radiation exposure FCC Statement For United States Use Only Federal Communications Commission Radio Frequency Interference Statement WARNING Changes or modifications to this unit not expressly approved by the p...

Page 136: ...ss B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications Le présent appareil numerique n émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B presentes dans le règlement sur le brouillage radioélectrique édicaté par le Ministère des Communications ...

Page 137: ...ications Overview This appendix provides product specifications for your SuperScript 870 laser printer It covers such information as Print speed Power consumption Administrative compliance Technical specifications ...

Page 138: ...ommended Usage 6 000 pages per month maximum Random Access Memory RAM 2 MB RAM standard Uses industry standard 72 pin 2 MB standard FPM SIMMs with an access time of 80 NS or better Accepts parity and non parity DRAM SIMM of 1 4 or 16 MB Printer Languages Adobe PrintGear 4 5 PCL 4 HP LaserJet IIP compatible emulation mode Interface Ports Bidirectional parallel printer cable connector Ethernet 10 10...

Page 139: ... Tray Width 14 in 354 mm Depth 13 75 in 415 mm Height 11 in 279 4 mm Weight 17 6 lb 8 kg without Imaging modules Noise Level Operating 48 dB A Operating with optional 500 Sheet cassette 50 dB A Idle 30 dB A Administrative Compliance UL 1950 3rd Edition CSA C22 2 950 95 FCC Class B Average Life 150 000 pages or 5 years ...

Page 140: ...140 Appendix C Specifications ...

Page 141: ...141 D 870StatusMonitorIcons Overview The following table shows the status icons and sample associated messages as they are displayed on the SuperScript 870 Status Monitor ...

Page 142: ...ge to reflect current printer conditions Ready green light steady Printing green light blinks Busy yellow light blinks Off line Paper Jam Error red light Job Complete Add Paper Manual Feed Energy Saving green light blinks Print to File Print to Network Printer Print to Fax 2 Sided Job Pause ...

Page 143: ...and typeface Auto Continue A setting you use to specify how the printer responds if it senses a paper size discrepancy memory overflow or printer overrun Autoswitching A setting that allows the printer to detect and use the feeder that has the appropriate size paper for the print job Then if the first paper feeder tray runs out of paper the printer will use the next feeder with the same paper size...

Page 144: ...nown as pitch curl The amount of curvature in a sheet of paper when laid on a surface In ream curl is the amount of curvature the sheet has at the time it is loaded into the paper tray before printing Post image curl is the curvature resulting from the fusing and delivery operations Any in ream curl toward the side to be printed is undesirable while a small amount of curl on the opposite side is g...

Page 145: ...bbreviation of Graphical Device Interface This is a library of core functions in Windows that processes graphical data for display and printing grain The position of the paper fibers During the manufacturing process most fibers are oriented with their length running parallel to the long dimension of the cut sheet Once manufactured paper can be cut into sheets with the grain running either parallel...

Page 146: ...ng it then reweighing it The calculated result is expressed as a percent value N up printing Allows for printing multiple reduced size pages on one sheet of paper offline The state in which the printer cannot accept or print out data opacity The amount of printed matter that shows through on the reverse side of a sheet of paper operating system The computer program or group of programs that contro...

Page 147: ...t displays any print job currently under way When printer errors occur the printer status is shown in this window which also includes the steps that should be taken PrintGear Adobe s innovative printing technology on which the NEC SuperScript 1260 is built PrintGear provides unprecedented performance quality network ease of use and features Program Manager When Windows is started the Program Manag...

Page 148: ...hat can pop up in applications test page An informational page the printer issues that displays text and graphic samples for verifying print quality This page prints out when you first install your printer software It can also be printed out by going into the Windows Status Monitor clicking the Printer Info box and choosing Print Demo Page toner The plastic powder in the cartridge that serves as t...

Page 149: ...rinter with exactly the same attributes It means that what is displayed on the screen will be output exactly the same by the printer xerographic paper A grade of paper suitable for copying by the xerographic process It is characterized by a smooth finish heat stability non curling qualities and good aesthetic properties such as color brightness and cleanliness ...

Page 150: ...150 Glossary ...

Page 151: ...r 10 34 138 Advanced tab 54 Alerts tab 67 AppleTalk network 10 Audible warnings 63 Auto continue 56 under DOS 76 B Bidirectional communication 10 60 BIOS 60 107 Bitmap 42 Blank page 115 Blurred image 116 Booklet printing 46 48 C CDRH regulations 135 Change printer 63 Change printer port in DOS 79 Change printer tab 66 67 Cleaning printer inside 101 102 outside 103 Color smoothing 53 Continue print...

Page 152: ...nergy saving 57 Energy saving mode 30 Energy saving timeout 56 Enhanced mode 15 Envelopes loading 130 printing on 129 sizes 129 EtherTalk 88 F Face up output tray 12 installing 22 Fanning paper 86 FCC Statement 135 Feeder unit 89 Fuser area paper jams 108 Fuser unit 97 101 G General tab 64 Graphic watermark 42 H Halftone features 52 Horizontal offset under DOS 76 I Image control tab 51 Image trans...

Page 153: ...n 29 Manual feed timeout 56 under DOS 76 Manual feed tray 12 loading envelopes 85 using 85 Media to avoid 128 Memory 10 insufficient disk space 107 Memory currently installed 54 Memory expansion module 88 90 Memory socket 92 Microsoft PowerPoint 48 Moving the printer 103 Multi purpose tray 12 103 capacity 19 installing 18 loading 19 20 loading envelopes 84 using 84 Multi purpose tray cover replaci...

Page 154: ...e setting in applications 50 Paper source selection 49 Paper source tab 48 Paper stop 19 Paper transport roller 101 Paper type setting 50 Paper wrinkling 108 Parallel cable 15 Parallel port 13 setting 107 Parallel printer port 15 Pause printer 65 Pause printing 81 PCL data left in printer 30 PCL emulation 15 PCL font page from DOS 78 Photoconductor module 96 101 life 13 96 ordering 24 part number ...

Page 155: ...nter info button 66 Printer languages 138 Printer memory 55 Printer options 88 Printer parts 12 Printer port no printer port 107 problems 107 Printer setup button 65 Printer software 34 Printer status 60 Printer status area 65 Printer technical support 115 Prints reducing 43 44 Proofs 38 Proprietary notice 2 R RAM 93 138 recommended 15 Rear output slot 13 Reset printer under DOS 75 Reset printer b...

Page 156: ... 36 37 uninstalling 38 SuperScript 870 Windows Status Monitor 34 SuperScript software removing previous 107 System requirements 15 T Taskbar 35 Technical support contacting 118 Test page printing 21 Thumbnails 43 Timeout settings 56 Toner module 101 defective 115 life 13 96 ordering 24 part number 24 recycling 98 redistributing the toner 17 98 removing 17 replacing 98 Toner usage 40 Top cover 13 c...

Page 157: ...k options 40 Windows 3 1x Print Manager 66 software installation 36 Windows 95 software installation 35 Windows 98 15 installing software 35 system requirements 15 Windows NT 15 Windows Printer Driver 60 Windows Status Monitor 34 World Wide Web reaching NEC on 119 ...

Page 158: ...158 Index ...

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