Motorola V551 User Manual Download

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Level 1 and 2 Service Manual

V551/V555 GSM

Quad-Band Wireless Telephone

GSM 850/900/1800/1900 MHz

EDGE

Summary of Contents for V551

Page 1: ...Level 1 and 2 Service Manual V551 V555 GSM Quad Band Wireless Telephone GSM 850 900 1800 1900 MHz EDGE ...

Page 2: ......

Page 3: ...the SIM Card 18 Removing and Replacing the Antenna 19 Removing and Replacing the Rear Housing 20 Removing and Replacing the Transceiver PC Board 21 Removing and Replacing the Keypad 22 Removing and Replacing the Microphone 23 Removing and Replacing the Flip Assembly 24 Removing and Replacing the Front Flip Cover 25 Removing and Replacing the Metal Flip Shield 26 Removing and Replacing the Camera 2...

Page 4: ...2 September28 2004 6809490A38 O Contents V551 GSM PRELIMINARY ...

Page 5: ...n the housing Use the entire model number when inquiring about the product Numbers are also assigned to chassis and kits Use these numbers when requesting information or ordering replacement parts Product Names Product name included in V551 V555 telephone is listed on the front cover Product names are subject to change without notice Some product names as well as some frequency bands are available...

Page 6: ...Motorola product About this Service Manual Using this service manual and the suggestions contained in it assures proper installation operation and maintenance of the V551 V555 telephone Refer questions about this manual to the nearest Customer Service Manager Audience This manual aids service personnel in testing and repairing the V551 V555 telephone Service personnel should be familiar with elect...

Page 7: ...al phone will be repaired but not refurbished as standard Appointed Motorola Service Hubs will perform warranty and non warranty field service for level 2 assemblies and level 3 limited PCB component The Motorola High Technology Centers will perform level 4 full component repairs Customer Support Customer support is available through dedicated Call Centers and in country help desks Product Service...

Page 8: ... related major assembly along with a description of the related major assembly and of the component in question In the U S A to contact Motorola Inc on your TTY call 800 793 7834 Accessories and Aftermarket Division AAD Replacement parts test equipment and manuals can be ordered from AAD To order spare parts in EMEA region call 49 461 803 1638 To order spare parts in Asia region call 65 648 62995 ...

Page 9: ...rrent 310 mA max Average Stand by Current 4 0 mA max DRX2 3 0 mA max DRX9 Dimensions 108mm x 46mm x 20 5mm 4 25 inches x 1 81 inches x 0 81 inches Size Volume 89 cc 5 43 in3 Weight 110 gm 3 5 oz with cell Temperature Range 10 C to 55 C 15 F to 130 F Battery Life 790 mAh Li Ion Battery Talk time 220 425 mins Standby time 180 225 Hrs All talk and standby times are approximate and depend on network c...

Page 10: ...ng Function Specification Speech Coding Type Regular pulse excitation linear predictive coding with long term prediction RPE LPC with LTP Bit Rate 13 0 kbps Frame Duration 20 ms Block Length 260 bits Classes Class 1 bits 182 bits Class 2 bits 78 bits Bit Rate with FEC Encoding 22 8 kbps Receiver Specification ...

Page 11: ...nd voice button The standard 790 mAh Lithium Ion Li Ion battery fits behind a removable back cover The phone accepts both 1 875V and 3V mini subscriber identity module SIM cards which fit into the SIM holder underneath the battery The antenna is a fixed stub type antenna Inexpensive direct connection to a computer or handheld device via RS232 or USB for data and fax calls and for synchronizing pho...

Page 12: ...phone contains a built in datebook with alarm reminders message center and a phonebook Other Features Detailed descriptions of other features available for the V551 V555 wireless telephone are in the appropriate V551 V555 GSM User s Guide listed in the Related Publications section toward the end of this manual ...

Page 13: ...ly through menus Liquid Crystal Display LCD The V551 V555 phone features a 176 x 220 color display offering 3 lines of text 1 line of icons and 1 line of prompts The display provides constant graphical representations of battery capacity and signal strength as well as the real time clock Figure 1 Controls and Indicators 040488a Left Soft Key Perform function in lower left display Volume Keys Camer...

Page 14: ...te shows the current date 4 Soft Key Labels provide selectable options in screen display User Interface Menu Structure Figure 3 shows the V551 V555 telephone menu structure Whether a phone displays all indicators depends on the programming and services to which the user subscribes Figure 2 V551 V555 Display Idle Screen e n à s Date Messages Browser Clock Right Soft Key Label Menu Indicator Recent ...

Page 15: ...res may be available on your phone l Personalize Home Screen Main Menu Skin Greeting Wallpaper Screen Saver Quick Dial t Ring Styles Style style Detail L Connection Bluetooth Link Sync H Call Forward Voice Calls Fax Calls Data Calls Cancel All Forward Status U In Call Setup In Call Timer Call Cost Setup My Caller ID Talk and Fax Answer Options Call Waiting Z Initial Setup Time and Date 1 Touch Dia...

Page 16: ...r example partially entered phonebook entries or outgoing messages Operation For detailed operating instructions refer to the appropriate User s Guide listed in the Related Publications section toward the end of this manual E All batteries can cause property damage and or bodily injury such as burns if a conductive material such as jewelry keys or beaded chains touch exposed terminals The conducti...

Page 17: ...caused by electrostatic discharge ESD 6680388B67 Disassembly Tool plastic with flat and pointed ends manual opening tool Used during assembly disassembly 6680388B01 Tweezers plastic Used during assembly disassembly RSX4043 A Torque Driver Used to remove and replace screws Torque Driver Bit T 6 Plus Apex 440 6IP Torx Plus or equivalent Used with torque driver HP34401A2 Digital Multimeter Used to me...

Page 18: ... it off see Figure 4 3 To replace align the battery cover with the rear housing 4 Place the battery cover on the rear housing and gently slide the battery cover up into position until it snaps into place G Many of the integrated devices used in this phone are vulnerable to damage from ESD Ensure adequate static protection is in place when handling shipping and servicing any internal components G A...

Page 19: ...rt the bottom of the battery into the battery compartment with contacts facing downward 5 Press the top of the battery into the battery compartment 6 Replace the battery cover as described in the procedures Figure 5 Removing and Replacing the Battery E There is a danger of explosion if the Lithium Ion battery is replaced incorrectly Replace only with the same type of battery or equivalent as recom...

Page 20: ...de the SIM card clip forward and lift the SIM card out 3 To replace insert the SIM card into the SIM card holder with the cut corner located as shown and slide the SIM card clip back down locking the SIM card in place 4 Replace the battery and battery cover as described in the procedures Figure 6 Removing and Replacing the SIM Card SIM Card Clip SIM Card Cut Corner ...

Page 21: ...the battery cover battery and SIM card as described in the proce dures 2 Unscrew the antenna counterclockwise as shown in Figure 7 3 To replace insert the antenna and screw it in clockwise 4 Replace the SIM card battery and battery cover as described in the proce dures Figure 7 Removing and Replacing the Antenna Antenna ...

Page 22: ...s 4 Carefully separate the rear housing from the front housing and lift the rear housing up and away from the front housing to remove 5 To replace align the rear housing on the front housing and gently press the 2 housings together until the 2 side housing latches snap securely 6 Insert and torque the 4 screws to 2 6 in pounds 7 Replace the 2 rubber screw covers over the top screws 8 Replace the a...

Page 23: ... transceiver PC board out of the front housing 5 To replace insert the top of the circuit board into the top of the front housing and gently press the bottom of the circuit board into the front housing 6 Align the flip flex connector onto the transceiver board connector and gently press it into place 7 Replace the rear housing SIM card battery antenna and battery cover as described in the procedur...

Page 24: ...in the procedures 2 Using plastic tweezers gently lift up the keypad and remove it from the front housing as shown in Figure 10 3 To replace align the keypad with the front housing and press it into place 4 Replace the transceiver PC board rear housing SIM card antenna battery and battery cover as described in the procedures Figure 10 Removing and Replacing the Keypad Keypad Plastic Tweezers ...

Page 25: ...c tweezers to unplug the microphone from the transceiver board as shown in Figure 11 4 To replace align the 2 microphone pins into the microphone contact holes Press the microphone firmly in place 5 Replace the microphone grommet over the microphone 6 Replace the transceiver PC board in the front housing replace the rear housing SIM card antenna battery and battery cover as described in the proced...

Page 26: ...ully lift the flip assembly away from the front housing assembly 5 Carefully thread the flip assembly flex cable through the slot in the front housing assembly 6 To replace carefully thread the display flex cable through the slot in the front housing 7 Insert the side of the hinge of the flip assembly with the flex cable into the knuckle 8 Gently slide the other end of the flip hinge into position...

Page 27: ...f the flip Retain the screws for reassembly See Figure 13 4 Using a small screw driver gently pry the front flip cover off of the flip assembly 5 To replace align the 2 hooks at the hinge side of the front flip cover on the flip assembly and snap it into place Replace the 4 screws and tighten to a final torque setting of 1 5 inch pounds Do not over tighten 6 Replace 4 rubber screw covers 7 Replace...

Page 28: ...pry the metal flip shield off of the flip assembly exposing the rubber gasket 3 Remove the rubber gasket 4 To replace align the rubber gasket onto the flip assembly and press in place 5 Align the metal shield over the gasket and snap it in place 6 Replace the flip front cover flip assembly transceiver board assembly rear housing antenna SIM card battery and battery cover as described in the proced...

Page 29: ...onnector lock tab and unplug the camera flex from the connector 3 Remove the camera and camera grommet 4 To replace align camera with the grommet and press it in place 5 Plug the camera flex into the flex connector and press down the flex connector lock tab securing the flex connection 6 Replace the rubber gasket metal shield flip front cover flip assembly transceiver board assembly rear housing a...

Page 30: ...he flip vibrator motor flex connector fro the display board 3 Remove the flip vibrator motor flex from the flip assembly 4 To replace insert the flex through the slot in the flip hinge align the flex connector with the display connector and press it in place 5 Replace the camera flex rubber gasket metal shield flip front cover flip assembly transceiver board assembly rear housing antenna SIM card ...

Page 31: ...or flex as described in the procedures 2 Using the disassembly tool gently pry up the display assembly from the flip housing 3 To replace insert the display assembly into the flip housing large display screen down and press it in place 4 Replace the flip vibrator motor flex camera flex rubber gasket metal shield flip front cover flip assembly transceiver board assembly rear housing antenna SIM car...

Page 32: ... Identification Label MOTOROLA INC FCC ID IHDT5UV1 EE 3 CANADA 109 182 230A TYPE UVKA 832 2412 CHANNEL OPERATION SWF3001A H7 25821A2 VY SN D414AF0EYAA A56 G6 Mfg by Type approval information NAMPS info analog Transceiver model code 39 Transceiver model Board tracking ID G6VYY Radio SN ESN year month of mfg warranty code APC Code Radio serial no ESN yr month of mfg warr code Code 39 D414AF0E8AA Wee...

Page 33: ...he SIM slot 5 Replace the battery as described in the procedures 6 Turn the phone ON Manual Test Mode Commands Table 2 Manual Test Commands Key Sequence Test Function Name Remarks Menu 048263 Enter manual test mode End Key Exit manual test mode 54 Suspend Required for all Test Mode Operations 0 0 0 Select tone 0 0 0 1 Select tone 1 0 0 2 Select tone 2 0 0 3 Select tone 3 0 0 4 Select tone 4 0 0 5 ...

Page 34: ...DCS 1800 10 0 5 10 0 6 Set dual band GSM 900 1800 10 1 0 Read band 3 GSM 4 DCS 5 PCS 6 GSM DCS 18 0 Initialize non volatile memory Master Reset 18 1 Initialize non volatile memory Master Clear 55 2 001 Test Display All pixels ON 55 2 000 Test Display All pixels OFF 55 2 002 Test Display Checkerboard pattern A 55 2 003 Test Display Checkerboard pattern B 55 2 004 Test Display Border pixels ON 06 IM...

Page 35: ...ply to the battery connectors Press and hold the PWR button If unit turns on and stays on disconnect the dc power source and reassemble with the new keyboard assembly 2 Telephone exhibits poor reception or erratic operation such as calls frequently dropping or weak or distorted audio a Antenna assembly defective Check to make sure that the antenna pin is properly connected to the transceiver board...

Page 36: ...ip assembly If flex connector is at fault proceed to d If connection is not at fault proceed to b b Flip assembly defective Temporarily replace the flip assembly with a known good assembly If fault has been cleared reassemble with the new flip assembly If fault not cleared proceed to c c Antenna assembly defective Check to make sure the antenna is installed correctly If the antenna is installed co...

Page 37: ...Charger not working Faulty charger circuit on transceiver board assembly Test a selection of batteries in the rear pocket of the desktop charger Check LED display for the charging indications If these are charging properly then the internal charger is at fault Replace the transceiver board assembly refer to 1c Verify that the fault has been cleared and reassemble the unit with the new transceiver ...

Page 38: ... following section provides a reference for the parts associated with V551 V555 telephones Exploded View Diagram Figure 19 V551 V555 Exploded View Diagram 1 19 18 4 3 39 11 12 10 15 14 13 2 5 7 16 8 6 9 17 20 21 26 23 38 40 22 24 25 43 42 30 32 31 27 41 33 34 28 36 35 37 29 ...

Page 39: ...d 31 0987921N02 Audio Jack 10 0188869N01 Flip Inner Housing 32 1589156N01 Audio Jack Bracket 11 3987819M02 Earpiece Speaker Elastomeric 33 3889146N01 50 Ohm Plug 12 5089081L01 Inside Base Housing 34 3889149N01 Screw Hole Plug 13 0389001N04 Flip Tall Head Screws 35 0188927N01 Battery 14 3889187N02 Cover Screws 36 0387791L01 Torx 6 Screws 15 0389001N03 Flip Standard Screws 37 1588972N07 Battery Cove...

Page 40: ...U S SPN4940 Travel Charger Rapid U S SPN5049 In Vehicle Solutions Bluetooth car kit US EMEA Hang Up Cup HUC S9642C S9643B SYN0689 Bluetooth Quadrant Speakerphone SYN0736 Retractable Self Install Car Kit SNY0613 Universal Self Install Egret Style Base Unit Razorbill Style Base Unit Adapter Motorola CE Bus SYN0890 SYN0888 SYN1004 Vehicle Power Adapter SYN0707 Audio Connectivity Bluetooth Headset HS8...

Page 41: ...6809490A38 O September 28 2004 39 Level 1 and 2 Service Manual Part Numbers Related Publications V551 User Guide 6809486A96 ...

Page 42: ...40 September 28 2004 6809490A38 O Part Numbers V551 GSM ...

Page 43: ...ucture 12 microphone removing and replacing 23 N names product 3 O operation 11 alert settings 14 battery 14 controls indicators and I O connectors 11 icons 12 alarm 12 real time clock 12 LCD 11 menu navigation 11 menu structure 12 operations icons soft keys 12 overview product 9 P parts exploded view diagram 36 exploded view parts list 37 product identification 3 names 3 product overview 9 public...

Page 44: ...e 4 conventions 5 scope 4 service policy 5 customer support 5 out of box failure 5 product support 5 shut down upon battery removal 14 specifications 7 support customer 5 product 5 T test equipment 15 tools disassembly 15 transceiver board removing and replacing 23 troubleshooting 31 manual test mode 31 manual test mode commands 31 troubleshooting chart 33 W warranty service 5 ...

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Page 46: ...ther trademarks indicated as such herein are trademarks of Motorola Inc Reg U S Pat Tm Off 2004 Motorola Inc All rights reserved Personal Communications Sector 789 International Parkway Room S2C Sunrise FL 33325 6220 6809490A38 6809490A38 O ...

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