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ST7000 Feature User
Guide

Mobile Release 18.5

*MN002958A01*

MN002958A01-AF

APRIL 2019

©

 2019 Motorola Solutions, Inc. All rights reserved

Summary of Contents for ST7000

Page 1: ...ST7000 Feature User Guide Mobile Release 18 5 MN002958A01 MN002958A01 AF APRIL 2019 2019 Motorola Solutions Inc All rights reserved ...

Page 2: ...ving the SIM Card 17 2 2 5 MicroSD Card 18 2 2 5 1 Installing the MicroSD Card 19 2 2 5 2 Removing the MicroSD Card 20 2 2 6 Installing the Battery 22 2 2 7 Removing the Battery 22 2 2 8 Charging the Battery 23 2 2 9 Battery Charging Indications 23 2 2 10 Low Battery Indication 24 2 3 Controls and Indicators 25 2 4 Powering On the Radio 27 2 5 Writing Text 27 2 5 1 Text Entry Icons 27 2 5 2 Keys U...

Page 3: ...2 2 Exiting Local Site Trunking 39 3 3 Direct Mode Operation 39 3 3 1 Entering DMO Mode 39 3 3 2 Making Group Calls in DMO 40 3 3 3 Receiving Group Calls in Idle 40 3 3 4 Selecting DMO Communications Options 40 3 3 5 DMO Private Priority Call 41 3 3 6 Talkgroup for Individual Calls 41 3 3 7 Communication through Repeaters 41 3 3 8 Communication through Gateways 42 3 3 9 Gateway and Repeater Synchr...

Page 4: ...ing New Messages 54 4 4 2 2 Opening the Inbox 54 4 4 2 3 Using Submenus in Inbox and Outbox 54 4 4 2 4 Embedded Number 56 4 4 2 5 Calling Numbers from Messages 56 4 4 2 6 Making Group Calls on the Talkgroup of the Message Sender 56 4 4 3 Outbox 56 4 4 3 1 Opening the Outbox 57 4 4 4 Templates 57 4 4 4 1 Sending User Defined Templates 57 4 4 4 2 Managing User Defined Templates 58 4 4 5 Predefined T...

Page 5: ...8 4 2 Managing Devices 65 4 8 5 Disconnecting All Devices 65 4 8 6 Setting Indoor Location 66 4 8 6 1 Viewing Detected Beacons 66 4 8 7 Connecting Firearms Devices 66 4 9 Scan 67 4 9 1 Activating Talkgroup Scanning 67 4 10 Security 67 4 10 1 Air Encryption 67 4 10 1 1 Viewing Air Encryption State 68 4 10 1 2 Deleting User Keys 68 4 10 2 K Validity 68 4 10 2 1 Verifying K Validity 68 4 10 3 SCK Air...

Page 6: ...rk Operation Mode 75 4 14 Crypto Menu 75 4 14 1 Enabling or Disabling SIM Card End to End Encryption 76 4 14 2 Enabling or Disabling CRYPTR Micro End to End Encryption 76 Chapter 5 Features 77 5 1 Ambience Listening AL Call 77 5 2 Bluetooth 77 5 2 1 Bluetooth Interactions 78 5 2 2 Discoverable Mode 78 5 2 3 Add Bluetooth Devices 78 5 2 4 Bluetooth Smart Proximity Pairing 79 5 2 5 Bluetooth Sensor ...

Page 7: ...rminal Temporary Disable or Enable 84 Appendix A Tones 85 Appendix B LED Indications 87 Appendix C Troubleshooting 88 Appendix D Maintenance 91 D 1 Extending Battery Life 91 D 2 Battery Charging Temperature 91 D 3 Additional Battery Warnings Cautions 91 MN002958A01 AF Contents 7 ...

Page 8: ...Opening the SIM Connector Door 17 Figure 8 Removing the SIM Card 18 Figure 9 Closing the SIM Connector Door 18 Figure 10 SIM microSD Door Latch 18 Figure 11 Charger Mode Screen 24 Figure 12 ST7000 Controls and Indicators 25 Figure 13 Default Home Screen with Icons 28 Figure 14 Trunked Mode Operation 36 Figure 15 Direct Mode Operation 39 Figure 16 Communication through Repeaters 41 Figure 17 Commun...

Page 9: ...cons 30 Table 10 During the Call 33 Table 11 One Touch Button Features 34 Table 12 Menu Icons 48 Table 13 Description of Delivery Report Notification 52 Table 14 Inbox Icons 54 Table 15 Outbox Icons 56 Table 16 Contact Types 61 Table 17 Radio Interactions 80 Table 18 Interactions between Radios with and without SIM Cards 83 Table 19 Radio Tones 85 Table 20 LED Status Indications 87 Table 21 Batter...

Page 10: ...egulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication This radio transmitter ha...

Page 11: ...operation of law in the sale of a product Disclaimer Please note that certain features facilities and capabilities described in this document may not be applicable to or licensed for use on a specific system or may be dependent upon the characteristics of a specific subscriber unit or configuration of certain parameters Please refer to your Motorola Solutions contact for further information Tradem...

Page 12: ...ent NOTICE NOTICE contains information more important than the surrounding text such as exceptions or preconditions They also refer the reader elsewhere for additional information remind the reader how to complete an action when it is not part of the current procedure for instance or tell the reader where something is on the screen There is no warning level associated with a notice 1 2 Using this ...

Page 13: ...d Acces sories Internal Audio Power Headphone Jack RMS 1 W Single Ended Load 32 Ω RMS approximately equals to 26 mW Stereo RMS approximately equals to 52 mW Operating Time Duty Cycle 2200 mAh Battery 05 05 90 05 35 60 20 h 17 h NOTICE The system SwMI determines radio transmit and receive times which affect the actual radio operating time If the radio overheats due to high ambient temperature or ot...

Page 14: ... for the radio Use of other antennas can result in significant range loss due to poor RF performance You can identify the antenna frequency range from the ring at the screw in base of the antenna 2 2 2 Removing and Attaching the Battery Cover Procedure To remove the battery cover 1 Detach the battery cover from both top corner slots one after the other using the tool provided 2 Lift the battery co...

Page 15: ...r into the slot 5 Press down on the middle part follow by the top part of the battery cover until it clicks 2 2 3 Installing the SIM Card Prerequisites Ensure that your radio is either MicroSD card enabled or SIM card enabled The SIM card feature is only available for SIM card enabled radios Procedure 1 Remove the battery cover and battery 2 Flip open the SIM microSD door of the radio MN002958A01 ...

Page 16: ...2 Opening the SIM Connector Door 5 Insert the SIM card into the SIM connector slot ensuring that the gold contact area is facing down Figure 3 Inserting SIM Card 6 Close the SIM connector door and slide it to lock as indicated by the arrow engraved on the SIM connector door Figure 4 Closing the SIM Connector Door 7 Close the SIM microSD door MN002958A01 AF Chapter 2 Getting Started 16 ...

Page 17: ...e SIM Card Procedure 1 Remove the battery cover and battery 2 Flip open the SIM microSD door of the radio Figure 6 Opening the SIM microSD Door 3 Slide up and unlock the SIM connector door as indicated by the arrow engraved on the SIM connector door 4 Flip open the SIM connector door Figure 7 Opening the SIM Connector Door 5 Remove the SIM card from the SIM connector slot MN002958A01 AF Chapter 2 ...

Page 18: ...icroSD door is locked in place before placing the battery into the radio Figure 10 SIM microSD Door Latch 8 Install the battery and attach the battery cover 2 2 5 MicroSD Card The microSD card is supported only by radios equipped with a microSD card slot The slot is located under the battery at the back of the radio If the microSD card slot is not available the radio uses its internal flash memory...

Page 19: ...an 6 MB s slow down the performance of the radio 2 2 5 1 Installing the MicroSD Card Prerequisites NOTICE Your radio is either MicroSD card enabled or SIM card enabled This feature is only available for MicroSD card enabled radio Procedure 1 Remove the battery 2 Flip open the metal cover door of the radio 3 Slide to unlock the microSD card holder as indicated by the marking engraved on the microSD...

Page 20: ... radio 8 Install the battery NOTICE Due to a delicate construction of the SIM microSD card slot do not insert or remove the microSD card unnecessarily as it may damage the mechanism of the reader For copying files from the radio use the USB Mass Storage Mode 2 2 5 2 Removing the MicroSD Card Procedure 1 Remove the battery 2 Flip open the metal cover door of the radio MN002958A01 AF Chapter 2 Getti...

Page 21: ...oSD card holder door 5 Remove the microSD card from the microSD card holder 6 Close the microSD card holder and slide it to lock 7 Close the metal cover door IMPORTANT Please ensure that the latches on the metal cover door is locked in place before placing the battery into the radio MN002958A01 AF Chapter 2 Getting Started 21 ...

Page 22: ...ry into the compartment as illustrated until the contacts align and the battery hooks in place 2 Press the battery downward until it clicks 2 2 7 Removing the Battery Prerequisites Turn off the radio Procedure 1 Pull the clip upwards MN002958A01 AF Chapter 2 Getting Started 22 ...

Page 23: ...ndicating that charging is in progress If the radio with the battery attached is inserted the Charge Indicator LED on the radio illuminates instead Travel chargers connect the charger to the radio with the battery attached Ensure that the charger is firmly connected to the radio and that the radio display is indicating that charging is in progress NOTICE If a multi unit charger LED indicates an er...

Page 24: ...er Indicator See LED Indications on page 87 Figure 11 Charger Mode Screen Charging 70 Table 3 Battery Icons Battery Capacity 0 5 5 15 15 25 25 40 40 60 60 80 80 100 Battery Charge Progress 0 5 5 15 15 25 25 40 40 60 60 80 80 100 2 2 10 Low Battery Indication The radio indicates low battery level by playing an audible alert when the battery charge falls to a preset level The default setting is 5 Th...

Page 25: ...tton Supports the One Touch Button feature or the Emergency Operations feature Both functions on this button are mutually exclusive 4 Push to Talk PTT button Used to initiate a simplex call NOTICE Pressing PTT activates the backlight for three seconds 5 Volume button Increases or decreases the volume by pressing or 6 P2 Programmable Button Supports the One Touch Button feature Changes the input ch...

Page 26: ...the coverage status while the radio is transmitting and receiving over the network 13 Earpiece The Earpiece is active during low audio simplex or duplex calls 14 Proximity Sensor Disables the display and Touch User Interface during full duplex calls to avoid unintended presses on the touch buttons 15 PMOLED Display The 1 54 inch screen features a monochrome display with a resolution of 128 x 64 pi...

Page 27: ...On the Radio Procedure Press and hold On button until the status LED blink Your radio performs a self check and registration routine After successful registration your radio is in service NOTICE Your radio powers on without visible and audible notification if Covert Solution is activated 2 5 Writing Text This section provides information on entering texts on your radio 2 5 1 Text Entry Icons In th...

Page 28: ... the entire main text area Menu OK menu icon Press once to select the highlighted alpha numeric character Press and hold to show the dialing menu while in the dialing editor Talkgroup Selector Toggle to scroll through the text in the dialing and messaging editor 2 6 Display This section presents the default home screen elements of the radio Figure 13 Default Home Screen with Icons Test Group 1 2 T...

Page 29: ...ve activated certain features Table 7 Trunked Mode Operation TMO Icons Icon Description In Service No Service Signal Strength The more bars the stronger the signal Migration Radio is registered to a foreign network Scan Talkgroup scanning is activated in the radio Table 8 Direct Mode Operation DMO Icons Icon Description Direct Mode Call Radio is receiving a Direct Mode call The more bars the stron...

Page 30: ... Battery Charging Indicates that the battery is charging Emergency Radio is in Emergency Operation Bluetooth Connected Bluetooth is enabled and at least one device is connected Bluetooth Disconnected This icon has the following states Solid Bluetooth is enabled but no device is connected Blinking Bluetooth is enabled and the radio is in Discoverable Mode or connection with a remote device is being...

Page 31: ...n is not available when the radio Is in the Local Site Trunking Mode Attempts to connect to a gateway Non Secured Call Air Encryption Unavailable Blinking Indicates that Air Encryption is not available in DMO Mode The icon appears after the PTT button is pressed 2 8 Holding Your Radio Your radio has two microphones a top microphone for simplex dispatcher private calls and a bottom microphone for d...

Page 32: ...eaker Speaker LOW indicates that audio is routed to the earpiece or PHF earpiece and not to the main speaker 2 9 1 Using High Audio When and where to use Placing or receiving a Phone PABX or Duplex Private call Procedure 1 Hold your radio in a vertical position with its top microphone 5 cm to 10 cm away from your mouth 2 Speak into the top microphone and listen through the internal speaker Keep th...

Page 33: ...orite folders 2 12 Selecting Talkgroups Follow these procedures to select talkgroup manually If the selected talkgroups is an InterSystem Interface ISI talkgroup your radio can migrate to another talkgroup linked network changing the talkgroup automatically Prerequisites Talkgroups are pre set by your service provider Procedure From the home screen use one of the following methods Toggle the Talkg...

Page 34: ...e Displays universal time on the home screen Enable Disable Howling Suppression Enables or disables Howling Suppression Hi Low Audio Toggles audio between the external earpiece and the main speaker Private Call Initiates a simplex or duplex private call to a predefined entry in the contact list or to the last group call originator Send Status Message Sends a dedicated status message to a dedicated...

Page 35: ... Toggles the RF Power Class between high and normal Toggle Speaker During Call Enables or disables the loudspeaker during a call Turn On Off Bluetooth Turns Bluetooth on or off Unassigned The radio displays Unassigned Button when no feature is as signed to this button MN002958A01 AF Chapter 2 Getting Started 35 ...

Page 36: ...lated features such as packet data Figure 14 Trunked Mode Operation 3 1 1 Entering TMO Mode Procedure 1 From the home screen press the Menu OK key 2 Select Networks 3 Select Trunked Mode 3 1 2 Making Group Calls in TMO The Group Call is received by all members of the selected group who have their units turned on and are connected through the network Procedure 1 Press and hold the PTT button 2 Wait...

Page 37: ...A Reception When a DGNA message is received your radio plays a tone and displays a message Talkgroup list updated When your service provider deletes de assigns the currently selected talkgroup depending on the settings your radio can perform one of the following actions Enter the No Group state your radio does not attach to any talkgroup automatically Attach to the last selected TMO talkgroup If t...

Page 38: ...ode Operation TMO The Phone PABX Speed Dial feature allows you to dial a shortened number of up to three digits instead of the full number The Phone PABX Speed number is assigned when the dialed number is added in the contact list 3 2 Local Site Trunking This mode is also called as Fallback Mode and it allows more than one radio from the same site to communicate when the link between the site and ...

Page 39: ...Local Site Trunking tone Any call in progress during Local Site Trunking is dropped NOTICE Your service provider can turn on off all the visual and audio indications when you exit Local Site Trunking Mode 3 3 Direct Mode Operation Direct Mode Operation DMO is a mode of simplex operation where radios communicate directly without the need of a network Figure 15 Direct Mode Operation 3 3 1 Entering D...

Page 40: ...s MS MS Your radio can communicate only with other radios within its range Gateway Your radio uses a gateway to communicate with the infrastructure Automatic Your radio uses the first available gateway for that talkgroup Specific Your radio uses only the Gateway with the specified Gateway address for that talkgroup Repeater Uses the first available repeater for that talkgroup GW Rep Uses the first...

Page 41: ...kgroup for Individual Calls your radio is not able to receive or initiate any group or broadcast calls with priority lower than Emergency When you have selected a Talkgroup for Individual Calls and press the PTT button to start a Group Call the radio Rejects the call Plays a tone Displays the Individual Calls Only message 3 3 7 Communication through Repeaters Radios that are out of range and canno...

Page 42: ...ce signals it stays synchronized with the gateway or the repeater which sends the signals If a radio fails to receive a presence signal it does not immediately lose synchronization The radio waits for another successful presence for a time defined by your service provider This function ensures that communications are not dropped due to temporary reception issues If a gateway or a repeater is unava...

Page 43: ...XI mode when the radio is camped on a cell it sends a specially designated Short Data Service SDS status message This SDS message indicates to the SwMI that the radio is entering or exiting TXI mode Mobility procedures that do not require the radio to send an uplink transmission are performed except for cell reselection In TXI mode the radio joins group calls for any group that the radio is monito...

Page 44: ...rgency group call can be configured as A non tactical call initiated on a talkgroup preprogrammed by your service provider When in non tactical emergency mode you cannot switch talkgroups A tactical call initiated on the currently selected talkgroup Pressing the programmable Emergency button during an ongoing emergency broadcast call has no effect No new call is started and no emergency alert is s...

Page 45: ...dual Calls initiated to an MSISDN address the default dialing method is configured to hook and it cannot be modified During an emergency individual call the radio rejects all incoming individual calls with non emergency priority These rejected calls are shown as missed calls after the emergency individual call has ended 3 5 5 Emergency SDS Status The radio sends a status message with a preprogramm...

Page 46: ... the Alternating Hot Microphone 3 5 8 Invisible Emergency It is possible for the service provider to disable visual and audible indications when performing Emergency Operation on the radio known as Invisible Emergency Invisible Emergency provides an extra layer of safety when using Emergency Operation in a critical situation for example during a direct attack on the user 3 5 9 Emergency Mode by Di...

Page 47: ...1 Exiting Emergency Operations Prerequisites Make sure that your radio is engaged in Emergency Operations Procedure Press the Back key Your radio exits Emergency Operations MN002958A01 AF Chapter 3 Modes 47 ...

Page 48: ...tify the menu items at first glance Table 12 Menu Icons Menu Icon Description Main Menu Items Context Sensitive Menu It is assigned to Menu when the main menu items context sensitive menu are active Dialer Allows you to dial a number to initiate a private phone or Private Automatic Branch Exchange PABX call The default icon shown is the private call icon This icon changes as you change the call ty...

Page 49: ... pre configured One Touch Button See Controls and Indicators on page 25 for the keys functions to dial a number Similar to the icons used in Contacts on page 61 the Private Phone or PABX icon indicates the selected type of call Pressing and holding the Menu OK key in the dialing editor invokes the dialing menu Depending on your operating mode and the type of call the following options are availabl...

Page 50: ...select it 4 Depending on the mode perform one of the following actions If Then If you are making a MSISDN Simplex Call a Press the PTT button b Wait for the Talk Permit tone before talk ing If you are making a PABX or PSTN Call a Press and hold the Menu OK key b Select Call You hear a ringing tone until the called party answers the call 5 To end the call press the Back key 4 4 Messages The message...

Page 51: ...ber of the recipient is not dis played perform the following actions a Press and hold the Menu OK button b Select a contact from the contact list NOTICE The radio displays the number of the contact c Press and hold the Menu OK button 4 4 1 2 Sending Messages to Groups Procedure 1 From the home screen press the Menu OK key 2 Select Messages New Message 3 Enter your message 4 Press and hold the Menu...

Page 52: ...Report upon sending a message to an individual recipient You can define the type of Delivery Report your radio requests or turn this feature on and off If the radio receives the Delivery Report shortly after the message is sent the radio displays the following results Displays one of the following notifications Table 13 Description of Delivery Report Notification Notification Description Message S...

Page 53: ...s the Menu OK key 2 Select Messages Inbox 3 Select the required message and press the OK button 4 Select Delivery Status 4 4 1 4 2 Configuring Delivery Reports Prerequisites Ensure that your service provider enables the delivery report configuration Procedure 1 From the home screen press the Menu OK key 2 Select Messages New Message 3 Enter your message 4 Press and hold the Menu OK key and select ...

Page 54: ...ead Old Encrypted Message Unread New Encrypted and Protected Mes sage Read Old Encrypted and Protected Message 4 4 2 1 Receiving New Messages When you receive a new message your radio displays the New Message icon You can view the new message in the Inbox folder 4 4 2 2 Opening the Inbox Procedure 1 From the home screen press the Menu OK key 2 Select Messages Inbox The radio displays the status of...

Page 55: ...following actions a Select Resend and edit the text b To send press and hold the Menu OK button and then select Send If you want to invoke the edit screen with an old message and send it to a different recipient perform the following actions a Select Forward and edit the text b To send press and hold the Menu OK button and then select Send If you want to display the date and time of the message wh...

Page 56: ...adio displays a list of numbers including the number of the sender 5 Scroll to the required number and press the PTT button 6 Press the P2 Programmable button to select one of the following type of calls Private Phone PABX 7 Press the PTT button to initiate the call 4 4 2 6 Making Group Calls on the Talkgroup of the Message Sender The Embedded Number feature is enabled by your service provider Pro...

Page 57: ...dure 1 From the home screen press the Menu key 2 Select Messages Outbox The radio displays the status of the outbox for a few seconds if any No Messages Outbox Full This status is displayed if it is enabled by your service provider 4 4 4 Templates A template box stores user defined message templates 4 4 4 1 Sending User Defined Templates Procedure 1 From the home screen press the Menu OK key 2 Sel...

Page 58: ...dure 1 From the home screen press the Menu OK key 2 Select Messages Predefined 3 Select the required template 4 4 5 2 Sending Predefined Templates Procedure 1 From the home screen press the Menu OK key 2 Select Messages Predefined 3 Select the required template 4 Perform one of the following actions If Then If you want to send the predefined tem plate press the Menu OK key and select Send If you w...

Page 59: ... option can be enabled at a time Prerequisites If sending statuses to talkgroups is enabled switch to the talkgroup to which you want to send a status message If sending statuses to private numbers is enabled no action is needed The private number is set up by your service provider Procedure 1 From the home screen press the Menu OK key 2 Select Messages Send Status 3 Select the required status mes...

Page 60: ...ed RMS messages and LIP reports are also sent to that address 4 4 7 1 Enabling or Disabling Additional Address Procedure 1 From the home screen press the Menu OK key 2 Select Messages Add Address Enable 3 Select one of the following options To activate the feature select On To deactivate the feature select Off 4 4 7 2 Selecting Additional Address Procedure 1 From the home screen press the Menu OK ...

Page 61: ...available when enabled by your service provider This menu stores all your contact numbers pre set by your service provider Each contact entry requires the following information Name Shows the name for a contact pre set by the service provider Type Each contact is assigned to one of the following types Table 16 Contact Types Contact Icon Description Private Mobile Home Work PABX Other number Number...

Page 62: ...rvice provider Procedure 1 From the home screen press the Menu OK key 2 Select TGs Folders 3 Select the required folder and press Menu OK key NOTICE You can use the Talkgroup Selector button to scroll through the talkgroups of selected folder 4 7 2 Setting Extended Talkgroup Folders This menu consists of extended talkgroup folders pre set by the service provider Procedure 1 From the home screen pr...

Page 63: ...ch for discoverable devices for pairing Disconnect All disconnect all connected remote devices Audio determines the audio connection mode for headsets You can select one of the following options Power Optimized the Bluetooth audio link is released when there is no active call This option increases the battery life time but causes a delay in the call setup time for group calls This delay may result...

Page 64: ... disconnected including file transfer and scanning for remote devices is not performed 4 8 3 Pairing Bluetooth Devices with Your Radio Pairing is a process that creates a link between two Bluetooth enabled devices Once paired devices remember each other and every subsequent connection between them is authenticated automatically When and where to use To scan for available Bluetooth enabled devices ...

Page 65: ... 8 4 2 Managing Devices Procedure 1 From the home screen press the Menu OK key 2 Select BT Devices 3 Highlight the required device and press the Menu OK key Connect Disconnect connect or disconnect the device Access defines how the radio behaves during a reconnection attempt after losing connection to this device Automatic the radio connects with the device automatically Ask the radio asks you for...

Page 66: ... is now able to detect Bluetooth location beacons when Indoor Location is activated NOTICE The use of the Indoor Location feature may have a negligible impact on other Bluetooth functions on your radio 4 8 6 1 Viewing Detected Beacons Prerequisites Turn on Indoor Location If Indoor Location is turned off the screen displays Service Restricted Procedure 1 From the home screen press the Menu OK key ...

Page 67: ... group call as long as this group is defined in the scan list and scan is turned on 4 9 1 Activating Talkgroup Scanning When and where to use If you want to monitor any TMO Group Call in the defined talkgroup list Procedure 1 From the home screen press the Menu OK key 2 Select Scanning 3 Do one of the following On Off activate or deactivate scanning Select List displays the available scan lists NO...

Page 68: ...ucture uses to authenticate the radio in the system It is part of the authentication that provides service confidentiality between your radio and the system 4 10 2 1 Verifying K Validity Procedure 1 From the home screen press the Menu key 2 Select Security K Validity 3 Your radio displays K is Valid the infrastructure can authenticate your radio K is Invalid the infrastructure is unable to authent...

Page 69: ...ays TMSCK is Valid the radio can work encrypted in TMO TMSCK is Invalid the radio cannot work encrypted in TMO Please contact your service provider to restore SCKs to your radio 4 10 3 2 DMO SCK Your service provider can enable SCKs in DMO The SCKs used in DMO are called DMSCKs 4 10 3 2 1 Verifying DMSCK Validity When and where to use To ensure that the DMSCKs in the radio are valid and can be use...

Page 70: ... screen is disabled All buttons are disabled except for the following buttons PTT Emergency Covert Solution One touch button to exit Covert Solution The LED indicator is disabled When the Covert Solution is turned off the following settings remain Volume TXI Emergency 4 11 Setup This sub menu allows you to change your radio configuration 4 11 1 Vibrate This sub menu allows you to determine if your...

Page 71: ... radio 4 11 3 1 Setting Language Prerequisites The list of available languages is set by service provider Procedure 1 From the home screen press the Menu OK key 2 Select Setup Language 3 Select desired language 4 11 4 Tones This field allows you to activate or deactivate the tones set NOTICE The radio has two tone packs Classic Tones default and New Tones Your service provider decides which tone p...

Page 72: ...tivates deactivates D PTT tone Tone Style Indicates how many times the D PTT tone is played 4 11 4 3 D PTT Preempt Group Call The D PTT Preempt Group Call is a paid feature that allows superiors to take over and speak in an ongoing group call or to make higher priority calls NOTICE Your radio can only support either the D PTT Tone feature or D PTT Preempt Group Call feature at a time By pressing t...

Page 73: ...k 4 11 5 3 Setting Time Offset Procedure 1 From the home screen press the Menu OK key 2 Select Setup Time Date Set Offset 3 Enter time offset using Navigation keys To set the next value press Menu OK To go back to the previous value press Back NOTICE You can adjust the offset value with 15 minute steps up to 14 hours ahead or behind 4 11 5 4 Setting Automatic Updates for the Time and Date Procedur...

Page 74: ...nnector 4 11 6 1 Selecting CORE Other Secondary Accessories Procedure 1 From the home screen press the Menu OK key 2 Select Setup Accry Setup 3 Select one of the following options CORE RSM PHF select an accessory from the list of the CORE accessories CORE Earpiece select an earpiece from the list of the CORE accessories Other RSM PHF select an accessory from the list of the non Motorola Solutions ...

Page 75: ...elect Networks 3 Select one of the following options Trunked Mode Switches to the mode using infrastructure Direct Mode Switches to the mode without using infrastructure DMO Config Only available in Direct Mode See Selecting DMO Communications Options on page 40 TXI Mode Select Activate to stop sending any radio transmission NOTICE If the radio is in TXI Mode it is not possible to switch from Dire...

Page 76: ...le or En cryption Off to disable encryption Your radio displays prompts indicating your current encryption state an appropriate status icon and the Encryption On or Encryption Off message 4 14 2 Enabling or Disabling CRYPTR Micro End to End Encryption Prerequisites NOTICE Your radio is either MicroSD card enabled or SIM card enabled This feature is only available for MicroSD card enabled radio Ens...

Page 77: ...e The usable range may be reduced when you connect the radio with devices that support more limited ranges or if physical obstacles such as walls appear between devices Five separate Bluetooth features available Bluetooth Audio includes Bluetooth Audio and Fast Push to Talk PTT Bluetooth Connectivity includes Bluetooth Dial Up Networking DUN and Bluetooth Serial Port Profile SPP Bluetooth Radio Co...

Page 78: ...dio accessories If both types of devices are connected to the radio it disconnects the Bluetooth audio device When a wired audio device is already connected to the radio scanning for Bluetooth audio devices is disabled 5 2 2 Discoverable Mode When the radio is in the Discoverable Mode it is visible to other Bluetooth enabled devices Also it accepts connection requests from other devices attempting...

Page 79: ...d sensors Heart Rate Sensor If a heart rate sensor with the Energy Expended feature is paired and connected to the radio two values are displayed Heart Rate in bpm Energy Expended in kJ Sensor Alarm A radio paired with appropriate sensors increases the security of the radio user by making the user more aware of their surroundings If the collected values exceed limits set by your service provider t...

Page 80: ... to End Encryption 5 5 Global Navigation Satellite System GNSS Location Service NOTICE This feature is a selling feature The Global Navigation Satellite System GNSS Location Service feature uses information from GNSS satellites orbiting the Earth to determine the approximate geographical location of your radio The GNSS Location Service availability accuracy and the position calculation time vary d...

Page 81: ...o visual notifications upon sending the Location Reports 5 5 1 Enhance Performance Sometimes the GNSS feature is unable to complete a location calculation successfully To maximize the ability of your radio to determine a location fix please note the following guidelines Stay in the open The GNSS feature works best where there is nothing between your radio and a large amount of open sky If possible...

Page 82: ...tion Backlog Recording in Transmit Inhibit Mode TXI When the radio is in TXI mode location reports are generated and recorded but not sent out Once the radio exits TXI mode and is within TMO coverage the location reports are uploaded to the server 5 5 3 GNSS Accuracy The GNSS Location Service accuracy depends on the GNSS coverage and the selected accuracy mode In good GNSS coverage at least 137 dB...

Page 83: ...number of up to three digits instead of the full number The Phone PABX Speed number is assigned when the dialed number is added in the contact list 5 6 3 Receiving Individual Calls Procedure 1 Use one of the following methods to answer a private phone or Private Automatic Branch Exchange PABX call Press the PTT button Press the Menu OK key 2 To end the call press the Back key 5 7 SIM Card End to E...

Page 84: ...s provided with a feature that allows your service provider to disable it permanently in case it is stolen or lost When your radio is disabled permanently it becomes inoperable After a Permanent Disable your service provider cannot enable your radio It is recommended to Permanent Disable your radio only when you do not expect to recover it If it is recovered then a Permanent Disable radio can be r...

Page 85: ...ts status from out of range to in service The radio returns to the home network Toggling between TMO and DMO modes System Error Examples The radio changes its status from in service to out of range Call disconnected General Notification Examples Entering Local Site Trunking Entering Transmit Inhibit Mode Talk Permit The radio user is allowed to transmit after pressing the PTT button Emergency Emer...

Page 86: ...yed on the initiating phone when Private Call is being set up Ringtone 1 Ringtone 2 Ringtone 3 Ringtone 4 Ringtone 5 Simplex Volume Set Played when adjusting simplex volume Duplex Volume Set Played when adjusting duplex volume MN002958A01 AF Appendix A Tones 86 ...

Page 87: ...ing Short Data Service SDS that is unread Blinking orange Incoming call No indication Radio powered down Radio in Covert Solution Table 21 Battery Charging LED Indications Indication Status Solid green Battery fully charged Blinking green Battery charged at 90 Solid red Rapid or trickle charge Blinking red Faulty or invalid battery Blinking orange Battery is waiting to charge NOTICE When you charg...

Page 88: ...feature is active but the channel transmit grant has been given to another Emergency call on the same talkgroup Your radio microphone is not ac tive during this time but it automatically tries to regain talk permit after a predetermined time Emgcy Mic Ended The Hot Microphone timer automatically expired or you pressed the PTT button to cancel the Hot Microphone fea ture Emergency Mic On The Hot Mi...

Page 89: ... talkgroup Displayed when you are out of the normal coverage area of your selected talkgroup Please select a new talkgroup that is valid for your working location Indicates a favorite group was removed from the My Groups folder No List The network list is empty No Selected Scan List You selected an empty network list No Service Your radio is out of coverage Not Allowed To Initiate Call You are not...

Page 90: ...nt network Service Restricted This service or feature is restricted by your service provid er it has not been purchased or it is not available Try Again Later The requested service is temporarily unavailable Radio Disabled Check with your service provider Unit is OK Warn Self test error A minor fault has been detected Your radio is still fully operative If this error recur note the error code and ...

Page 91: ...with a genuine Motorola Solutions replacement D 2 Battery Charging Temperature If during charging the temperature is out of range the battery might not be fully charged since the charging is temporarily stopped until the temperature becomes suitable The temperature range of battery operation is from 0 C to 45 C in charger mode D 3 Additional Battery Warnings Cautions To prevent injury do not allow...

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