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User Guide

DCT3400 Series
High-Definition
DVR Set-Top Box

Summary of Contents for DCT3400 Series

Page 1: ...User Guide DCT3400 Series High Definition DVR Set Top Box ...

Page 2: ...ence of important operating and maintenance servicing instructions in the literature accompanying the appliance Product identification and supply rating are provided on the label found on the bottom of the unit REPAIRS If you find the unit in need of repair call Motorola Support at 1 866 668 2271 or 1 866 MOT BCS1 NOTE TO CATV SYSTEM INSTALLER This reminder is provided to call the CATV system inst...

Page 3: ... prong The wide blade or the third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer...

Page 4: ...he party responsible for compliance could void the user s authority to operate the equipment Declaration of Conformity According to 47 CFR Parts 2 and 15 for Class B Personal Computers and Peripherals and or CPU Boards and Power Supplies used with Class B Personal Computers Motorola Inc 6450 Sequence Drive San Diego CA 92121 1 800 225 9446 declares under sole responsibility that the product identi...

Page 5: ...e Software to make it operate on non compatible hardware 4 Remove alter or cause not to be displayed any copyright notices or startup message contained in the Software programs or documentation 5 Export the Software or the Product components in violation of any United States export laws The Product is not designed or intended for use in on line control of aircraft air traffic aircraft navigation o...

Page 6: ...ovides this guide without warranty of any kind either implied or expressed including but not limited to the implied warranties of merchantability and fitness for a particular purpose Motorola may make improvements or changes in the product s described in this manual at any time MOTOROLA and the Stylized M Logo are registered in the US Patent Trademark Office Dolby Digital manufactured under licens...

Page 7: ...R 9 Optimizing Your Cable Terminal For HDTV 10 On Screen Graphics 14 ADDITIONAL HDMI SETTINGS 15 Connecting Your Cable Terminal 17 Video Connection Options 18 Important Safety Considerations 19 Connecting to an HDTV Video Only 20 Connecting to an HDTV Audio Only 22 Connecting to an A V Receiver Audio Only 24 Connecting to a Stereo TV 26 Connecting to a Stereo TV and Stereo VCR 28 Connecting to an ...

Page 8: ...2 Optional IR Blaster 32 Installing the Optional IR Blaster 32 Connecting the IR Blaster 34 Recording Your Connections 35 Data Devices 36 Troubleshooting 37 ...

Page 9: ...direct digital connection to consumer audio and video devices through IEEE 1394 DTV and HDMI interfaces It contains a hard drive for hours of DVR functionality including recording high definition HD programs and watch and record functionality This User Guide introduces the basic features outlines important safeguards and provides options for integrating your cable terminal into your entertainment ...

Page 10: ...mote control is lost or is temporarily out of service Certain functions such as those requiring a numeric entry require a remote control Figure 2 1 Front panel DCT3412 I Dual Tuner DVR HDTV Capable INFO MENU POWER CURSOR MSGS ON OPTION GUIDE SELECT CHANNEL REMOTE RECORD 4 5 6 7 8 9 1 3 2 ...

Page 11: ... MSGS the DCT3412 has received messages for you to read ON the DCT3412 is powered on RECORD the DVR is recording REMOTE the remote control is in use 3 OPTION Reserved for future use 4 CURSOR Moves the cursor around the program guide and menu screens 5 POWER Turns the unit on or off 6 MENU Displays the main menu 7 GUIDE Displays the program guide 8 SELECT Selects menu options or programs from the p...

Page 12: ...s an unswitched power outlet connectors for video audio and RF cabling data output and modem and data interface connectors Some connectors USB ETHERNET are not enabled and require the support of application software Figure 2 2 Rear panel ...

Page 13: ... audio output 10 AUDIO OUT L and R left and right RCA type stereo audio output jacks 11 HDMI HDMI video output to an HDTV can connect to a DVI input using an HDMI to DVI converter cable 12 USB USB 2 0 connector for devices such as keyboards joysticks scanners disk storage PCs printers or digital cameras 13 SATA Connector for optional external hard drive 14 IEEE 1394 IEEE 1394 connector for connect...

Page 14: ...ing the Volume Press VOLUME or on the remote control to adjust the volume When you adjust the volume the volume scale is displayed on the screen Press MUTE on the remote control to turn the sound off and on again For best audio quality use the remote control to set the cable terminal to approximately of the maximum volume level and then adjust the audio levels on external devices such as your TV o...

Page 15: ...apacity and setting type digital analog or HD at which you record Maintain a Personal Program Library Maintain a personal library of recorded programming accessed using the interactive program guide IPG Control Live TV Pause rewind or fast forward live TV Simultaneously Watch Two Programs Watch two programs and easily switch between them using the SWAP key on your remote control dependent upon pro...

Page 16: ...ds using HDMI cables less than 65 feet long for optimal performance You can configure the TV type HDMI and or Y Pb Pr video output and closed captioning For the best standard and HD viewing 1 Power off the DCT3412 and then immediately press the MENU key on the front panel If the TV is on the on screen menu lists the settings you can configure USER SETTINGS TV TYPE 16 9 HDMI YpbPr OUTPUT 1080I 4 3 ...

Page 17: ... indicates the type you select Defaults to 16 9 Options are 16 9 for widescreen TVs or 4 3 LETTERBOX or 4 3 PAN SCAN for standard TVs 4 3 LETTERBOX fits widescreen programming on the screen by placing black bars at the top and bottom 4 3 PAN SCAN fills the screen by cropping the left and right edges of widescreen programming HDMI YPbPr Output Sets the video display format for the HDMI or component...

Page 18: ... Check the TV user manual for more information Stretch automatically stretches all standard definition programming to fill your widescreen display Stretch can only be selected if you have the TV Type set to 16 9 Additional HDMI Settings If an HDMI TV or home theater receiver is connected to the HDMI port this option is available It displays a screen of HDMI specific settings For information see Ad...

Page 19: ... TRANSPARENT TRANSLUCENT SOLID or FLASHING Settings Sets the default settings for closed captions AUTO or the settings you have configured USER Defaults to AUTO Options are AUTO or USER Restore All Defaults To reset all User Settings to their defaults select this option and press the key For HDMI only when you first connect a TV to the DCT3412 using the HDMI connection the TV and the DCT3412 excha...

Page 20: ... screen Common examples include on screen menus such as the User Setting menu closed captions and interactive program guides The cable terminal overlays these graphics whenever you display a menu enable closed captions or scroll through a program grid On screen graphics are available for all DCT3412 video outputs except IEEE 1394 ...

Page 21: ...AL HDMI SETTINGS NOTE CHANGING THESE VALUES MAY RESULT IN LOSS OF AUDIO AND OR VIDEO HDMI DVI MODE HDMI COLOR SPACE RGB AUDIO OUTPUT AUTO RETURN TO MAIN PAGE RESTORE AUTOMATIC SETTINGS CAUTION We recommend not changing the Additional HDMI Settings unless you have problems with your HDMI connection Changing these settings may cause the loss of audio and video These settings are established automati...

Page 22: ...ular color space RGB most HDMI devices prefer this color space YCC 4 4 4 Audio Output Sets the audio mode for the HDMI connection Auto the set top supplies audio in the format supported by the HDMI device L PCM two channel digital audio format similar to a compact disc Pass Through the audio formats received by the set top are automatically passed out of the HDMI port even if the HDMI device has n...

Page 23: ...d VCR Before you move or change components on your entertainment system review the following For basic cable connections use 75 ohm coaxial cables equipped with F type connectors Disconnect power from the cable terminal before connecting or changing cable connections For information on connecting for HDTV see Video Options on the next page CAUTION Do not place anything on top of the cable terminal...

Page 24: ...n HDMI input use the HDMI output instead of IEEE 1394 For optimal performance Motorola recommends using HDMI cables less than 65 feet long HDMI and IEEE 1394 are video and audio connections If you use HDMI or IEEE 1394 no separate audio connection to your TV is required HDMI is compatible with DVI If your TV has a DVI input you can use an HDMI to DVI converter cable to connect to the DCT3412 HDMI ...

Page 25: ...p of the cable terminal Do not position the cable terminal in an enclosed space that would restrict airflow around the unit Do not position the cable terminal near any external heat source that could raise the temperature around the unit Do not place the terminal on top of another heat producing electronic device Allow for adequate ventilation around the cable terminal to maintain normal operating...

Page 26: ...20 CONNECTING TO AN HDTV VIDEO ONLY ...

Page 27: ...DMI input connect an HDMI cable less than 65 feet long to the HDMI OUT connector on your HDTV and the DCT3412 If you use the TV as the primary audio source or your home theater receiver has an HDMI input and output the HDMI connection carries video and audio If your TV has a DVI input you can use an HDMI to DVI converter cable to connect to the DCT3412 HDMI connector For information on configuring...

Page 28: ...22 CONNECTING TO AN HDTV AUDIO ONLY ...

Page 29: ...IF or coaxial digital SPDIF outputs instead of the AUDIO R and L outputs In most cases SPDIF offers better audio quality including support for Dolby 5 1 Surround Sound HDMI and IEEE1394 carry video and audio If you connect the DCT3412 to your HDTV using HDMI or IEEE1394 no additional audio connections to the TV are necessary For information on configuring your DCT3412 settings see Optimizing Your ...

Page 30: ...24 CONNECTING TO AN A V RECEIVER AUDIO ONLY ...

Page 31: ...e terminal and the corresponding connector on the A V receiver Stereo audio R and L Connect the stereo audio cable to the AUDIO R and L connectors on the cable terminal and the corresponding connectors on the A V receiver If your A V receiver supports it use the OPTICAL SPDIF or coaxial SPDIF outputs on the cable terminal instead of its stereo AUDIO R and L outputs In most cases SPDIF offers bette...

Page 32: ...26 CONNECTING TO A STEREO TV ...

Page 33: ...inal 2 Connect the stereo audio cable to the AUDIO R and L connectors on the cable terminal and the corresponding connectors on the stereo TV 3 Connect an S video cable to the S VIDEO connectors on the cable terminal and the TV or Connect a video cable to the VIDEO OUT connector on the cable terminal and the VIDEO IN connector on the TV OR 1 Connect an RF coaxial cable to the cable wall outlet and...

Page 34: ...28 CONNECTING TO A STEREO TV AND STEREO VCR ...

Page 35: ...reo VCR 3 Connect a video cable to the VIDEO OUT connector on the cable terminal and the INPUT VIDEO connector on the stereo VCR 4 Connect a stereo audio cable to the OUTPUT AUDIO R and L connectors on the stereo VCR and the INPUT AUDIO RIGHT and LEFT connectors on the stereo TV 5 Connect a video cable to the OUTPUT VIDEO connector on the stereo VCR and the INPUT VIDEO connector on the stereo TV T...

Page 36: ...30 CONNECTING TO AN A V RECEIVER TV AND VCR ...

Page 37: ... VCR and the VCR AUDIO IN R and L connectors on the A V receiver 6 Connect a video cable to the INPUT VIDEO connector on the stereo VCR and the VIDEO VCR OUT connector on the A V receiver 7 Connect a video cable to the OUTPUT VIDEO connector on the stereo VCR and the VIDEO VCR IN connector on the A V receiver 8 Connect a video cable to the INPUT VIDEO connector on the stereo TV and the TV MONITOR ...

Page 38: ...t the end of the cord connects the IR Blaster to the terminal The IR Blaster is sold separately as an accessory item The availability and functionality of the IR Blaster depends on the installed application software Some IPGs may not support the IR Blaster Figure 2 3 IR transmitter installed in mounting bracket Once installed the IR Blaster is activated automatically through the electronic program...

Page 39: ...y at it and stand close enough to reduce the possibility that the receiver will see IR reflections Note the blocked area where the VCR is unresponsive to the remote control This region contains the sensor and can be marked by loosely taping the index card to the area Because the IR Blaster radiates in an area approximately 40 degrees wide you do not need to be precisely on target with the receiver...

Page 40: ...ng bracket 4 Position and press firmly to attach the mounting bracket to the IR receiver on the VCR Be careful to route the wire so that it does not prevent loading tapes Checking the IR Blaster The IR Blaster is now located near the receiver and the VCR can be controlled through the cable terminal As a final check operate the VCR using the remote control from various positions in the room If the ...

Page 41: ...etween your home entertainment components You can use this diagram to reconnect your system if you move the equipment or add new equipment Disconnect the power from the cable terminal before connecting or changing cable connections Do not place another component or object on top of the cable terminal ...

Page 42: ...he proper application and network infrastructure to operate In addition to high quality audio and video the DCT3412 can deliver high speed data services such as Internet access e mail IP Telephony E Commerce and home banking The functionality of the illustrated interfaces depends on the services offered by your service provider ...

Page 43: ... connected to a switched outlet on another unit verify that that unit is powered on Press the POWER button on the cable terminal front panel instead of the remote control The batteries in the remote control may be depleted The remote control does not work Verify that the remote control is in Cable mode Verify that there are no obstructions between the remote control and the cable terminal Aim the ...

Page 44: ...ct audio cables for the ports Verify that the audio cables are firmly connected between the cable terminal and the audio playback device TV receiver DVD player etc There is no audio from the center and or surround speakers of a home theater receiver connected to the cable terminal Not all Dolby Digital programs feature full 5 1 surround sound In some cases the programs may only contain left and ri...

Page 45: ...erminal Wait one second and then power on the devices Not all HDTVs can display every output format 1080i 720p 480p or 480i available on the cable terminal To select a different format 1 Ensure that your cable terminal is plugged into a power outlet and is turned off 2 Press the MENU key on the front panel Your settings are displayed on the cable terminal front panel display 3 Press the and keys t...

Page 46: ...roadcast in 16 9 HD formats even though the video is not 16 9 There are black bars above and below the picture All 4 3 HDTVs display HD programs in letterbox format black bars above and below the picture because of the shape of the display screen Turn on the 4 3 OVERRIDE feature in the User Settings menu This enables most standard screen TVs to display a full screen picture when the cable terminal...

Page 47: ... You can minimize this by activating the zoom feature on the TV A broadcaster may include black bars on either side of a widescreen broadcast This is called a hybrid aspect ratio and results in a black border surrounding the video on a 4 3 TV Because this is part of the broadcast the cable terminal cannot correct the video You may be able to minimize the border using the zoom feature on the TV The...

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