Motorola avigilon 12L-H4PRO-B User Manual Download

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Installation Guide

Avigilon™ High Definition Professional IP Camera Models:

30L-H4PRO-B, 24L-H4PRO-B, 16L-H4PRO-B, 12L-H4PRO-B
and 8L-H4PRO-B

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Summary of Contents for avigilon 12L-H4PRO-B

Page 1: ...Installation Guide Avigilon High Definition Professional IP Camera Models 30L H4PRO B 24L H4PRO B 16L H4PRO B 12L H4PRO B and 8L H4PRO B ...

Page 2: ...with Avigilon for more information l Installation must be performed by qualified personnel only and must conform to all local codes l This product is intended to be supplied by a UL Listed Power Unit marked Class 2 or LPS or Limited Power Source with output rated 12 VDC or 24 VAC 13 W min or Power over Ethernet PoE rated 48 VDC 13 W min l Any external power supply connected to this product may onl...

Page 3: ...d to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does c...

Page 4: ...ion protects its innovations with patents issued in the United States of America and other jurisdictions worldwide see avigilon com patents Unless stated explicitly and in writing no license is granted with respect to any copyright industrial design trademark patent or other intellectual property rights of Avigilon Corporation or its licensors Disclaimer This document has been compiled and publish...

Page 5: ...word 6 Assigning an IP Address 7 Accessing the Live Video Stream 8 Aiming and Focusing the Camera 8 Optional Configuring Onboard Storage 9 For More Information 9 Cable Connections 10 Connecting External Power 10 Connecting to External Devices 10 Connecting to Microphones and Speakers 11 Connection Status LED Indicator 13 Resetting to Factory Default Settings 14 Setting the IP Address Using the ARP...

Page 6: ...n the camera 3 EF S mount index A white mark on the lens mount to help you align an EF S lens to the camera Note This mark may appear on models 30L H4PRO B and 24L H4PRO B EF S lenses are not supported by these models 4 EF mount index A red mark on the lens mount to help you align the EF lens to the camera Overview 1 ...

Page 7: ... or DC power connection DC input can be either polarity Only required when Power over Ethernet is not available 4 Ethernet port Accepts an Ethernet connection to a network Server communication and image data transmission occurs over this connection Also receives power when it is connected to a network that provides Power over Ethernet 5 Link LED indicator Indicates if there is an active connection...

Page 8: ...onnection Status LED Indicator on page 13 7 Audio I O connector Accepts a mini jack connector 3 5 mm 8 Serial number tag Device information product serial number and part number label 9 I O connector block Provides connections to external input output devices Rear View 3 ...

Page 9: ...k Installation Steps Complete the following sections to install the device Mounting and Aiming Video Analytics Cameras When installing an Avigilon video analytics camera follow the listed mounting and aiming recommendations to maximize the camera s analytics capabilities l The camera should be installed above 274 cm 9 l The camera should tilt downwards no more than 45 degrees l The camera image sh...

Page 10: ...the lens is mounted 2 If the lens includes a collar install the collar to the lens first 3 Remove the dust cap from the lens mount 4 Align the lens to the appropriate index marker on the lens mount o Red mark EF mount index o White mark EF S mount index 5 Turn the lens clockwise until it locks into place To detach a lens complete the following steps 1 Disconnect power from the camera 2 While press...

Page 11: ...ed for proper operation complete the following 1 If external input or output devices are part of the installation for example door contacts relays etc connect the devices to the I O connector block 2 If an external microphone or speaker is required connect the devices to the audio connector 3 Connect power using one of the following methods o Power over Ethernet PoE Class 3 If PoE is available the...

Page 12: ... in the factory default state the client software will ask you to create a new user For more information see the Avigilon Control Center Client User Guide l Avigilon Blue service v3 0 or later when adding a camera you will be asked to create a new user for cameras in the factory default state For more information see the Avigilon Blue Subscriber or Dealer User Guides Tip If you are connecting your...

Page 13: ...http IP address l Network video management software application for example the Avigilon Control Center software Note Depending on the manufacture date of your camera you will have one of the two options below to log in for the first time l Cameras manufactured after January 1 2020 these cameras do not have a default username or password and will be in a factory default state You must create a use...

Page 14: ...e the SD card is designed for continuous video recording or the SD card life expectancy may be adversely affected 1 Insert an SD card into the camera CAUTION Do not force the SD card into the camera or you may damage the card and the camera The SD card can only be inserted in one direction 2 Access the camera s web interface to enable the onboard storage feature For more information see the Avigil...

Page 15: ...ires 3 Insert the two power wires into the two terminals on the power connector block The connection can be made with either polarity Use a small slotted 5 64 or 2 mm blade width screwdriver to loosen and tighten the terminals 4 Attach the power connector block back into the camera WARNING This product is intended to be supplied by a UL Listed Power Unit marked Class 2 or LPS or Limited Power Sour...

Page 16: ... at 120 mA can be used Connecting to Microphones and Speakers The camera can be connected to an external microphone and speaker through the mini jack 3 5 mm audio video connector Avigilon part number CM AC AVIO1 The camera only supports line level mono audio input The pinout for the connector is shown in the following diagram The wiring for the connector pinout is shown in the following table Pin ...

Page 17: ...Pin Purpose Wire 3 GND Yellow 4 GND Green Connecting to Microphones and Speakers 12 ...

Page 18: ...tempting to obtain an IP address Discoverable Two short flashes every second Obtained an IP address but not connected to the Network Video Management software Upgrading Firmware Two short flashes and one long flash every second Updating the firmware Connected On Connected to the Network Video Management software or an ACC Server The default connected setting can be changed to Off using the camera ...

Page 19: ...in the following diagram Figure 2 The firmware revert button on the rear of the camera 1 Disconnect power from the device 2 Using a straightened paperclip or similar tool gently press and hold the firmware revert button 3 While continuing to hold the button power the device Release the button after three seconds CAUTION Do not apply excessive force Inserting the tool too far may damage the camera ...

Page 20: ...rence 2 Open a Command Prompt window and enter the following commands a arp s New Camera IP Address Camera MAC Address For example arp s 192 168 1 10 00 18 85 12 45 78 b ping l 123 t New Camera IP Address For example ping l 123 t 192 168 1 10 3 Reboot the camera 4 Close the Command prompt window when you see the following message Reply from New Camera IP Address Setting the IP Address Using the AR...

Page 21: ...ective glass is still not clean obtain an image sensor cleaning swab and solution Follow the cleaning instructions provided by the manufacturer CAUTION l Never touch the image sensor or any glass elements inside the lens mount Only clean the image sensor with the recommended cleaning tools l Do not allow dust moisture or any other foreign debris to enter the lens mount l Avoid leaving the image se...

Page 22: ... Avigilon warranty terms for this product are provided at avigilon com warranty Warranty service and technical support can be obtained by contacting Avigilon Technical Support avigilon com contact us Limited Warranty and TechnicalSupport 17 ...

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