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Installation Guide

Avigilon™ H4 PTZ Dome Camera Models:

1.0C-H4PTZ-DP45 and 2.0C-H4PTZ-DP30

Summary of Contents for Avigilon 1.0C-H4PTZ-DP45

Page 1: ...Installation Guide Avigilon H4 PTZ Dome Camera Models 1 0C H4PTZ DP45 and 2 0C H4PTZ DP30 ...

Page 2: ...ourcing Equipment PSE or60 W PoE PSE l Any external power supply connected to this product may only be connected to another Avigilon product of the same model series External power connections must be properly insulated l Do not connect directly to mains power for any reason CAUTION Failure to observe the following instructions may result in injury to persons or damage to the device l Do not insta...

Page 3: ...rporation or parties authorized by Avigilon Corporation could void the user s authority to operate this equipment Disposal and Recycling Information When this product has reached the end of its useful life please dispose of it according to your local environmental laws and guidelines Risk of fire explosion and burns Do not disassemble crush heat above 100 C 212 F or incinerate European Union This ...

Page 4: ...ment and the specifications of the products discussed herein are subject to change without notice Avigilon Corporation reserves the right to make any such changes without notice Neither Avigilon Corporation nor any of its affiliated companies 1 guarantees the completeness or accuracy of the information contained in this document or 2 is responsible for your use of or reliance on the information Av...

Page 5: ...name and Password 11 Assigning an IP Address 12 Accessing the Live Video Stream 13 For More Information 13 Cable Connections 14 Connecting External Power 14 Connecting to External Devices 14 Setting the Home Preset Position 17 Manually Returning to the Home Position 17 Automatically Returning to the Home Position 17 Connection Status LED Indicator 19 Resetting to Factory Default Settings 20 Settin...

Page 6: ... onboard storage 2 Connection status LED indicator Provides information about device operation For more information see Connection Status LED Indicator on page 19 3 Link LED indicator Indicates if there is an active connection in the Ethernet port Overview 1 ...

Page 7: ... prevent the camera from falling during installation 3 Ethernet port Accepts an Ethernet connection to a network Server communication and image data transmission occurs over this connection Also receives power when it is connected to a network that provides Power over Ethernet 4 External I O Provides connections to external input output and audio devices Top View 2 ...

Page 8: ... Tamper resistant screws Star captive screws to fix the dome camera to the mounting adapter 2 1 1 2 NPT mount adapter Standard 1 1 2 NPT adapter for mounting the dome camera to a pendant mount bracket Pendant Mount Adapter 3 ...

Page 9: ...nt CM MT WALL1 package contains the following l Pendant wall mount l Mounting template sticker l T20 Pin In star shaped driver l 4 concrete anchors 8 10 l 4 screws 8 x 1 25 l RJ 45 grommet piercing cap l Teflon sealing tape Installation Steps Complete the following sections to install the device Removing Protective Material Inside Dome Cover The PTZ dome camera is packaged with protective material...

Page 10: ...ckage Note Be careful not to scratch or touch the dome bubble The resulting marks or fingerprints may affect the overall image quality Keep the protective covers on the outside of the dome bubble until the installation is complete 2 Remove the protective material inside the dome cover Removing Protective MaterialInside Dome Cover 5 ...

Page 11: ... SD card into the camera or you may damage the card and the camera The SD card can only be inserted in one direction 2 Access the camera s web interface to enable the onboard storage feature For more information see the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide Installing the Pendant Wall Mount 1 Determine where the cables will enter the pendant wall mount l If the cabl...

Page 12: ...ng tabs 5 Pull the required cables through the preferred cable entry hole on the pendant wall mount l If you are using the pipe entry hole pull the cables through the pipe conduit then the wall mount Next apply thread seal tape to the pipe conduit and screw it into the pipe entry hole Installing the Pendant WallMount 7 ...

Page 13: ...to create a water tight seal around the camera connection There should be three to five turns around the entire threaded surface When applying the thread sealing tape wrap the tape clockwise This will ensure the tape does not unravel when installing the mating parts together Tip Always apply thread sealing tape to threaded mounts to help prevent the threads from binding Installing the Pendant Wall...

Page 14: ...diagrams in the Overview section for the location of the different connectors To connect the cables required for proper operation complete the following 1 Make sure the safety lanyard is connected to the PTZ dome camera 2 If there are external input or output devices that need to be connected to the camera for example door contacts relays analog video speakers etc connect the devices to the camera...

Page 15: ...connector The Link LED indicator will turn on once a network link has been established 5 Check that the Connection Status LED indicator indicates the correct state For more information see Connection Status LED Indicator on page 19 Securing the PTZ Dome Camera After the cable connections have been made secure the PTZ dome camera to the mount 1 Attach the dome to the NPT adapter a Push the PTZ dome...

Page 16: ...te a user with administrator privileges before the camera is operational The first user can be created using any of the following methods l Camera s Web Interface enter the camera s IP address in a web browser to access the web interface If the camera is in the factory default state you will be redirected to the Add a new user page to create the first user For more information see the Avigilon Hig...

Page 17: ...nformation see the Avigilon Blue Subscriber or Dealer User Guides Tip If you are connecting your Avigilon camera to a 3rd party VMS you will need to set up the first user through the camera s Web Interface Camera Configuration Tool or USB Wifi Adapter before you connect to the 3rd party VMS Assigning an IP Address The camera automatically obtains an IP address when it is connected to a network Not...

Page 18: ...for the first time l Cameras manufactured after January 1 2020 these cameras do not have a default username or password and will be in a factory default state You must create a user with administrator privileges before the camera is operational For more information see Initializing a Camera Username and Password on page 11 l Cameras manufactured before January 1 2020 login to the camera using the ...

Page 19: ...e power connector to the receptacle on the camera The power connector pin details are 1 Brown Power accepts either polarity 2 Not used 3 Blue Power accepts either polarity WARNING This product is intended to be supplied by a UL Listed Power Unit marked Class 2 or LPS or Limited Power Source with output rated 24 V AC 10 80 VA min or 24 V DC 10 57 W min Connecting to External Devices External device...

Page 20: ...nk Relay output 1 6 Blue Relay output 2 l Relay l Switch Note The 12 V connection can be used to energize a relay coil with up to 50 mA If more than 50 mA is required an external power supply up to 25 VDC at 120 mA can be used l White Audio video analog ground return l Brown Analog audio input l Green Analog audio output Connecting to ExternalDevices 15 ...

Page 21: ...vel mono audio input and an NTSC or PAL video output The video output signal is determined by the camera flicker control setting When the camera flicker control is set to 60 Hz the video output signal is NTSC When the flicker control is set to 50 Hz the video output signal is PAL Use the Camera Installation Tool to configure the camera s flicker control in the Image and Display setup Connecting to...

Page 22: ...you can configure the required video analytics events in the ACC Client software Manually Returning to the Home Position After the home preset position has been configured you can set the PTZ camera to return to the configured field of view by clicking Automatically Returning to the Home Position You can also configure the PTZ camera to automatically return to the home preset position after the ca...

Page 23: ...l On the Select Rule Event s page select PTZ idle l On the Select Rule Action s page select Go to Home Preset Automatically Returning to the Home Position 18 ...

Page 24: ...tempting to obtain an IP address Discoverable Two short flashes every second Obtained an IP address but not connected to the Network Video Management software Upgrading Firmware Two short flashes and one long flash every second Updating the firmware Connected On Connected to the Network Video Management software or an ACC Server The default connected setting can be changed to Off using the camera ...

Page 25: ...ure 2 The firmware revert button between the status LEDs 1 Ensure the camera is powered on 2 Remove the dome cover by loosening the screws that fix the cover to the base The Torx key included with the dome camera can be used to loosen the screws 3 Using a straightened paperclip or similar tool gently press and hold the firmware revert button for two seconds 4 Re install the dome cover CAUTION Do n...

Page 26: ...rence 2 Open a Command Prompt window and enter the following commands a arp s New Camera IP Address Camera MAC Address For example arp s 192 168 1 10 00 18 85 12 45 78 b ping l 123 t New Camera IP Address For example ping l 123 t 192 168 1 10 3 Reboot the camera 4 Close the Command prompt window when you see the following message Reply from New Camera IP Address Setting the IP Address Using the AR...

Page 27: ...erprints l Use a microfiber cloth or non abrasive fabric to dry the dome bubble Important Failure to use the recommended cleaning materials may result in a damaged or scratched dome bubble A damaged dome bubble may negatively impact image quality and cause unwanted IR light reflecting into the lens Body l Use a dry or lightly dampened cloth to clean the camera body l Do not use strong or abrasive ...

Page 28: ... digest authentication WS authentication user access log 802 1x port based authentication Streaming Protocols IPv4 HTTP HTTPS SOAP DNS NTP RTSP RTCP RTP TCP UDP IGMP ICMP DHCP Zeroconf ARP LLDP RTP UDP RTP UDP multicast RTP RTSP TCP RTP RTSP HTTP TCP RTP RTSP HTTPS TCP HTTP Mechanical Dimensions Ø x H 226 mm x 299 77 mm 8 9 x 11 8 Weight 3 9 kg 8 6 lbs Dome Bubble Nylon Body Aluminum Housing Penda...

Page 29: ... 3at Class 4 PoE power Storage Temperature 10 C to 70 C 14 F to 158 F Humidity 0 95 non condensing Certifications Certifications UL cUL CE ROHS WEEE RCM EAC KC Safety UL 60950 1 CSA 60950 1 IEC EN 60950 1 Environmental IEC 60529 IP66 and IP67 rating Electromagnetic Emissions FCC Part 15 Subpart B Class B EN 55022 Class B EN 55032 Class B IC ICES 003 Class B EN 61000 6 3 EN 61000 3 2 EN 61000 3 3 K...

Page 30: ... Avigilon warranty terms for this product are provided at avigilon com warranty Warranty service and technical support can be obtained by contacting Avigilon Technical Support avigilon com contact us Limited Warranty and TechnicalSupport 25 ...

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