Motorola 3460 Fast'R User Manual Download

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Motorola

3460 Fast’R User Guide

Summary of Contents for 3460 Fast'R

Page 1: ...Motorola 3460 Fast R User Guide ...

Page 2: ...disclosed to others published or used in whole or in part for any purpose other than that for which it is being made available This document is for information purposes only and is subject to change without notice Writer Christina H Lamkin Publication Specialist Denise Skinner Illustrator Tim Kinch Part No T0022 01 Rev F Publication Code DS First Printing April 1997 This manual is current for Rele...

Page 3: ...4 AC Power Module 1 24 DC Power Module 1 25 Installing a Second DC Power Module 1 29 Installing a Modem Daughtercard Vanguard Enclosure 1 31 Set Up 1 31 Chapter 2 Basic Modem Setup Introduction 2 1 Before You Start 2 1 Vanguard Daughtercard Setup 2 1 Asynchronous Operation 2 2 Entering Commands to the Modem 2 2 Setting Up for Asynchronous Dial Operation 2 2 Leased Line Synchronous Operation 2 3 Fa...

Page 4: ...Checking Device Circuit and Signal Status 4 7 Entering Commands 4 8 Executing Line and Modem Tests 4 10 Using Fast RVu to Communicate With a Remote Modem 4 11 Downloading Modem Software 4 12 Chapter 5 Troubleshooting Problems and Improving Performance Troubleshooting Steps 5 1 Troubleshooting Actions 5 2 Running Diagnostic Tests 5 10 Appendix A Regulatory Information In This Appendix A 1 EEC Direc...

Page 5: ...tors and Interfaces C 8 AccessWay Enclosure Connectors and Interfaces C 8 Vanguard 3460 V 34 Daughtercard Connectors and Interfaces C 12 Stand Alone Modem Connectors and Interfaces C 13 Compatibility C 21 Appendix D Four Button LCD User Interface Introduction D 1 Menu Organization Categories Parameters and Options D 2 Using the Front Panel User Interface D 3 LCD Display D 3 Control Buttons D 3 Sta...

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Page 7: ... Motorola World Wide Web site www mot com MIMS ISG mue The Reference Guide also provides Equipment service repair and return information Contact information for billing and training questions Contact information for ordering additional documentation Special Notices The following notices emphasize certain information in the guide IMPORTANT Emphasizes significant procedural information Caution Warns...

Page 8: ...en posibles daños tanto para el software y el hardware como para ambos Warning Warns you against physical injury Avertissement Un avertissement constitue le message le plus sérieux indiquant que vous pouvez subir des blessures corporelles Warnung Eine Warnung ist der ernsthafteste Hinweis auf Körperverletzungsgefahr Advertencia Una advertencia es un aviso importante que le advierte sobre la presen...

Page 9: ...egistered trademarks of their respective companies or organizations All other brand and product names are trademarks or registered trademarks of their respective owners Mark Company Organization AT Hayes Microcomputer Products Inc Windows Microsoft Corporation ...

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Page 11: ...Customer Support Center 800 544 0062 from the U S A and Canada 508 261 0366 from other locations To Access the Motorola World Wide Web Site Company and product information can be found on our Web site at http www mot com ING To Order Additional Motorola User Documentation To order additional copies of Motorola user documentation call 508 261 5933 ...

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Page 13: ..._____________________________________________________ ___________________________________________________________________ What information if any is missing from the manual ________________________ ___________________________________________________________________ ___________________________________________________________________ Please identify any sections concepts that are unclear or explaine...

Page 14: ...APLE BUSINESS REPLY MAIL FIRST CLASS PERMIT NO 39783 MANSFIELD MA POSTAGE WILL BE PAID BY ADDRESSEE Motorola University East M3 30 20 Cabot Boulevard Mansfield Massachusetts 02048 1193 USA NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES ...

Page 15: ...way enclosure card formation with either A pair of modems that support two wire leased line or dial line connections A modem that supports a two or four wire leased line connection or a dial connection A Vanguard daughtercard formation with a modem that supports a two or four wire leased line connection or a dial connection The 3460 s features include Synchronous and asynchronous communication in ...

Page 16: ... traffic to the PSTN over a two wire dial line for backup of critical leased line applications when a leased line fails or signal quality deteriorates Restoral is available on units that support four wire leased line operation Support for Fax Class 1 Class 2 0 and Group 3 fax standards to enable transmission and receipt of faxes at up to 14 4 KBPS with a fax application installed LCD display and m...

Page 17: ... S A Motorola Customer Administration 20 Cabot Blvd Mansfield MA 02048 508 261 4745 Outside the U S A Motorola distributors are listed on our Web site at http www mot com MIMS ISG 2 Plug the modem power transformer cable into the modem s AC connector and then into a power supply outlet 3 Connect a cable from a computer serial port to the modem s DTE connector This User s Guide Ferrite Beads 2 RJ11...

Page 18: ... an analog dial line telephone cable into the modem s PHONE LINE connector Figure 1 3 and to the telephone wall jack b Ensure that the ferrite bead if included is installed on a leased line cable then plug it into the modem s LEASE connector 6 Set the modem power switch to the On 1 position The modem executes self tests A modem indicates test results as follows Successful completion MR LED steady ...

Page 19: ...3460 Fast R 1 5 Figure 1 2 Ferrite Bead Installation Cable Looped Once Around Bead To Modem Connector Cable 2 4 cm ...

Page 20: ... two wire leased or dial line connections DTE IN OUT NM 1 0 I LINE LEASE PHONE AC DTE IN OUT I LINE PHONE AC B Modems that support two or four wire leased line dial line connections Connect to Fast RVu in either of these ways With NC cables shown in A With data cables using logical secondary channel NM 1 0 Transformer Power Transformer ...

Page 21: ...s Warning Ports that are capable of connecting to other apparatus are defined as SELV To ensure conformity with EN60950 ensure that these ports are only connected to ports of the same type on other apparatus Warning Les ports qui sont susceptibles d être connectés à des équipements sont désignés comme TBTS Pour garantir la conformité à la norme EN 60950 n interconnecte ces ports qu avec des ports ...

Page 22: ...nnent aucun composant électronique pouvant être réparé ou remplacé par un usager Toute tentative de réparation du boîtier du 3460 Fast R ou de l AccessWay 16 par un usager ou toute intervention à l intérieur du 3460 Fast R annule la garantie du produit Warnung Versuchen Sie nicht das Modem oder sein Gehäuse zu reparieren Es sind keine durch den Benutzer wartungs oder austauschfähige Teile darin en...

Page 23: ...iter que le matériel électronique soit endommagé Contactez votre compagnie téléphonique ou un vendeur d accessoires électroniques pour obtenir des renseignements concernant les systèmes de protection contre la foudre Certains usagers confrontés à des problèmes causés par des sautes de tension dues à la foudre ont éliminé ces problèmes en installant des régulateurs de tension appropriés sur les câb...

Page 24: ...nt Contents Site and Power Preparation Ensure that there is sufficient cooling space around the Accessway enclosure according to the following specifications If a part is missing contact Motorola as described in the installation instruc tions Order card modems power cable and telephone cables separately Software Documentation on CD ROM Computer Cable for Fast RVu Ferrite Beads With Some Units DB 2...

Page 25: ...below that produces rising heat a 9 cm space is required between the enclosure and the other equipment to exhaust hot air from below A deflector must be fitted into this space to avoid mixing the air flows Figure 1 5 Figure 1 5 Cabinet Arrangement One or Two Enclosures Cooling for Three or More Enclosures When three or more enclosures are mounted in a rack or cabinet forced air cooling with fans a...

Page 26: ...quirement is 80 CFM 2266230 CCM For example three fans rated 117 CFM 202176 CCM at a static pressure of 0 inches of water provide enough airflow when cooling four enclosures The deflector ensures that hot air from equipment below the enclosures does not mix with enclosure cooling air The cabinet must have venting at the top or rear to let exhaust air escape Figure 1 6 Cabinet Arrangement Three or ...

Page 27: ...ile fhren Selecting a Power Cord The connector should meet the requirements of CEE Pub 22 Standards Sheet V BS 4491 CSA C22 2 DIN 49 457 UL 498 UL 817 and VDE 0625 The entire assembly should meet all safety requirements in the country of use The AccessWay power cord and plug should meet the standards in Table 1 1 and Table 1 2 Table 1 1 Power Cord and Plug Standards Types Group Plug Type Plug Stan...

Page 28: ...lovakia Slovenia Spain Sweden Tunisia Turkey Ukraine Uruguay Uzbekistan 2 Argentina Australia China New Zealand 3 Bahrain Botswana Cyprus Ghana Hong Kong Ireland Kuwait Malaysia Oman Qatar Singapore United Arab Emirates United Kingdom 4 Denmark 5 India Pakistan South Africa Sri Lanka 6 Israel 7a Belize Bermuda Brazil Canada Colombia Costa Rica Ecuador El Salvador Guatemala Honduras Jamaica Japan M...

Page 29: ...s environnements conçus pour des ordinateurs et du matériel électronique Dans les zones susceptibles d être frappées par la foudre prenez des précautions pour éviter que le matériel électronique soit endommagé Contactez votre compagnie téléphonique ou un vendeur d accessoires électroniques pour obtenir des renseignements concernant les systèmes de protection contre la foudre Certains usagers confr...

Page 30: ...lows See Figures 1 7 and 1 8 Cabling an AccessWay Enclosure Step Action 1 In enclosures with mass termination telephone connectors attach ferrite beads Figure 1 7 if they are supplied to the multi line cables from the telephone service outlets to the two mass termination connectors on the AccessWay rear panel Attach the beads within 2 4 cm of the AccessWay panel Pass the cable straight through the...

Page 31: ...s NM IN connector In enclosures with mass termination telephone connectors install a ferrite bead on each NMS cable near the AccessWay panel Pass the cable through the bead twice with one full turn With Fast RVu over a secondary channel connection you do not need a special cable connection 4 Optionally on DC powered enclosures install a second DC power module Installation is described later in thi...

Page 32: ...witch on each enclosure rear panel Refer to Table 1 3 3 Cable the enclosures NM OUT or NC OUT and NM IN NC IN connectors together Figure 1 9 4 Cable a computer s serial communications COM port to the first enclosure s NM IN connector 5 Refer to Chapter 4 for instructions on using Fast RVu Rear View AccessWay Enclosure Shown With Dual Modem Cards Individual RJ 11 Connectors and AC Power Modem Requi...

Page 33: ...ccessWay Enclosures Together IN OUT IN OUT IN OUT IN OUT 1 2 1 2 1 2 1 2 First Enclosure Locations 1 32 Second Enclosure Locations 33 64 Third Enclosure Locations 65 96 Fourth Enclosure Locations 97 128 Computer Off On Off On Off On Off On ...

Page 34: ...est with DIPS at ON ON Slot 1 Position A which is Modem Address 1 Table 1 3 Modem Addresses in AccessWay Enclosure The Enclosure With This DIP Setting Fig 1 9 Has These Modem Addresses Assigned to These Locations DIPs ON ON 1 through 32 1 Slot 1 Position A 2 Slot 1 Position B 3 Slot 2 Position A 4 Slot 2 Position B 32 Slot 16 Position B DIPs ON OFF 33 through 64 33 Slot 1 Position A 64 Slot 16 Pos...

Page 35: ...tabs Figure 1 11 apart Slide the card into a slot s guide rails Press the tabs until it is seated firmly and the tabs are against the rail Ensure that the card front panel is flush with the power module front panel 3 If you plan to use Fast RVu or a Motorola network management system install a card in Slot 9 A card must be present in Slot 9 to transfer network control information to and from modem...

Page 36: ...odem A on dual modem cards The lower connector serves Modem B on dual modem cards Refer to the 3460 Fast R Reference Guide for cable pin outs 5 A modem begins a self test sequence when power is applied A modem indicates test results as follows Successful completion MR LED steady on A problem by setting LEDs in one of these ways MR slowly blinking TR on OH off CD off MR off TR on OH on CD on You ca...

Page 37: ...rom an AccessWay while it is operating Removing a Modem Card from an AccessWay Step Action 1 Press the card ejector tabs apart Figure 1 11 2 Hold the card by its edges Slide it out along the guide rails Front of Enclosure Card Ejector Tabs Hold a card by its front rail and tabs Slide it along the card guide rails Slot 9 ...

Page 38: ...am Netzmodul das Stromkabel abzustecken AC Power Module Refer to the 3460 Fast R Reference Guide for instructions on removing and servicing an AC power module Warning This product employs double pole neutral fusing When fuses are replaced they must be replaced with fuses of the same type and rating Avertissement Ce produit utilise des fusibles bipolaires neutres Lorsque les fusibles doivent être r...

Page 39: ...er terminal block from its connector on the rear of the AccessWay unit It is easier to work with the block when it is removed 3 Strip several lengths of wire to 0 3 7 mm from the ends Use them to make the following connections Ttighten connectors so they are snug 4 Caution Ensure that the DC power source is turned off before making connections To operate with single or dual DC battery or power sou...

Page 40: ...nitor device terminals to the ALARM 1 terminals on the back of the AccessWay 7 If you disconnected the power terminal block from the rear of the AccessWay unit replace it 8 Attach the cable clamp Figure 1 13 provided with the AccessWay to the wire bundle at the rear of the AccessWay Leave a service loop of at least 8 cm between the clamp and the terminal block and secure the clamp to the screw at ...

Page 41: ...3460 Fast R 1 27 Figure 1 12 Power Module Alarm Circuit Switches Open Normal Closed Captive Screws Power Module Enclosure ...

Page 42: ...l Block and Cable Support Tip for Power Module Setup When equipping an AccessWay that has two power modules for remote alarm monitoring you may attach the power modules to separate alarm monitor devices 2 5 4 cm Terminal Block Cable Clamp Tie Wrap ...

Page 43: ...eschulten Wartungstechniker vorzunehmen 2 Remove the blank panel that covers the right power module slot by loosening the screws at the top and bottom Figure 1 14 3 Slide the second power module into the right AccessWay power module slot Ensure that its front rail is flush with the adjacent power module rail Tighten the power module screws 4 Optionally connect a remote alarm monitoring device to t...

Page 44: ...3460 Fast R 1 30 Figure 1 14 Dual DC Power Module Locations Left Power Module Slot Slot 9 Power Module Front of Enclosure Right Power Module Slot Location Two Slots ...

Page 45: ...self as a master modem in Slot 9 to the network management application regardless of its location Set Up The Vanguard 3460 V 34 Daughtercard default option set uses an asynchronous protocol However the 3460 Daughtercard does not have a computer port so it cannot be cabled directly to a personal computer To configure the 3460 Daughtercard the preferred method is to connect a personal computer to th...

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Page 47: ...d a communications program to configure a modem that has the four button LCD front panel If you don t know which type of communications you ll use check with your network administrator Vanguard Daughtercard Setup The Vanguard 3460 V 34 Daughtercard s default option set uses an async protocol However the 3460 Daughtercard does not have a computer port so it cannot be cabled directly to a personal c...

Page 48: ...l Operation Basic Setup for Async Dial Up Operation Step Stage 1 Run a communications program Assign the modem to one of the computer s serial communications COM ports 2 Optionally store one or more telephone numbers in the modem To enter a number use this command AT Zn x CR where n is a Phonebook location and x is the telephone number 3 Optionally enter a default initialization string Example AT ...

Page 49: ...l Communications program commands vary so use this procedure only as a guide Basic Setup for Sync Leased Line Operation Step Stage 1 Run your communications program Assign the modem to one of the computer s serial communications COM ports 2 The modem is pre set to Option Set 1 To set it to Option Set 2 run your communications program and issue the ATZ2 command 3 For information on setting custom c...

Page 50: ...oducts page http www mot com networking products tran html Download the 3460 inf file to your computer 2 In Windows open the Modems Control Panel In the Modems Properties window select Add Follow the directions that appear and select In the Install New Modem window select Don t detect my modem I will install it from a list In the Install New Modem window select Have Disk browse to the location whe...

Page 51: ...hat the 3460 Fast R Modem is the active modem and whether to use it as a Class 1 or Class 2 0 modem Most fax servers require Class 2 0 Optionally set other fax modem parameters 6 Optionally send a test fax If there is a problem refer to the Frequently Asked Questions on the Motorola ING Support web page http www mot com networking support faqs Installing a Modem on a Windows Computer Step Stage ...

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Page 53: ...nnot be cabled directly to a personal computer To configure the 3460 Daughtercard connect a personal computer to the modem card network management port and use Fast RVu to set options Or to configure for async applications only set the modem s Pass Through option To do this establish a call from one Vanguard port e g a CTP or PAD to the 3460 Vanguard daughtercard port and echo AT commands through ...

Page 54: ...odem is in Command Mode or Escape Mode it accepts AT commands The modes are similar but In Command Mode the modem is not connected to a remote modem In Escape Mode the modem is connected to a remote modem Communication between the computer and the modem requires a common command interface such as the AT command set Typically you use communications software on the computer such as HyperTerminal and...

Page 55: ...configurations The modem comes with two option sets You can either Operate the modem with one of these option sets Build on an option set with custom options Option sets do not include such site specific parameters as telephone numbers which you must enter and save ...

Page 56: ...g and Customizing Option Set 1 Manage an asynchronous modem configuration as follows Configuring a Modem for Async Operation Step Stage 1 Issue the ATZ1 command1 to load Option Set 1 2 Optionally set custom parameter options 3 If you set any options in Step 2 issue the AT W1 command to save the configuration as Option Set 1 Refer to Table 3 1 4 Issue the AT Y1 command to make the modem use Option ...

Page 57: ... memory and enters command mode 3 Issue the ATZ2 command to permit changes to Option Set 2 The AT ACU remains active so that you can modify the configuration 4 Optionally set custom parameter options by issuing AT commands Table 3 1 5 If you set any options in the previous step issue the AT W2 command to save the custom configuration as Option Set 2 6 Issue the AT Y2 command to make the modem use ...

Page 58: ...al Remote Access AT RA1 On AT RA1 On DSR Control AT S0 High AT S1 Normal Clock AT X0 Internal AT X0 Internal ACU Protocol AT AC1 AT AT AC0 None Adaptive Rate AT AP1 On AT AP1 On V 34 Asymmetric Rate AT AR1 On AT AR1 On Answer Restoral AT AS0 LL FAIL AT AS0 LL FAIL Break Handling AT BK0 Destructive AT BK0 Destructive1 Mode AT CA0 Orig AT CA0 Orig Direct Mode Async Character Length AT CL2 10 bits AT...

Page 59: ...able AT RR0 Disable RTS Control AT RS1 High AT RS0 Normal Retrains AT RT2 High BER AT RT2 High BER Test Restoral AT TR0 Off AT TR0 Off Data Transfer Mode AT SM3 Auto Reliable AT SM0 Direct Reliable Message AT XC2 Off AT XC0 Off1 EC AT EC0 V 42 AT EC0 V 421 DC AT DC1 On AT DC1 On1 Delay Disconnect AT DB0 Off AT DB0 Off1 No ACU Form AT DM0 Async1 AT DM1 Sync V 25 Character AT VC0 ASCII1 AT VC0 ASCII...

Page 60: ...sequent power ups AT Y0 Save the active configuration into Option Set 1 AT W0 or AT W1 Save the active configuration into Option Set 2 AT W2 Table 3 3 AT Action Commands Command Option Description Enter Local Escape Mode Enter Remote Escape Mode A Re Execute Last Command The contents of the following S registers are not automatically saved when power is removed 0 1 2 3 4 5 41 42 To retain values s...

Page 61: ...mber n times Table 3 4 Dial Modifiers Modifier Description W w Dial Wait K k Pause Delay P p Pulse T t Tone Flash Return to command state after dialing Quiet Answer R Reverse H h Disconnect space period dash parentheses Presentation characters Table 3 3 AT Action Commands continued Command Option Description The contents of the following S registers are not automatically saved when power is remove...

Page 62: ...T4 On AT T5 Off Modulation Options Guard Tone Country specific AT G0 Off AT G1 550 AT G2 1800 EC DC Options Buffers AT NB0 Regular AT NB1 Reduced Automatic Call Unit ACU Options Call Progress ATX0 Modem uses only NO CARRIER and CONNECT result codes ATX1 Modem uses only NO CARRIER CONNECT and CONNECT Rate result codes ATX2 Modem waits for dial tone and uses only NO CARRIER CONNECT CONNECT Rate and ...

Page 63: ...aling ATM0 Always Off ATM2 Always On ATM3 On During Training Speaker Volume ATL2 Medium ATL0 or ATL1 Soft ATL3 Loud Dial Line Filter AT LF2 Short AT LF0 Long AT LF1 Medium AT LF2 Short AT LF3 Not recommended Dialing Options Pause Delay Country specific ATS8 n n value Dial Wait Country specific AT DD0 AT DD9 Dial Mode Country specific AT PT0 AT PT2 Call Timeout Country specific AT TT0 AT TT5 Blind ...

Page 64: ...umber Required AT ZR0 Off AT ZR1 On Group Password AT Z1password AT Z1password Remote Configuration Options Remote Access AT RA1 Enable AT RA1 Enable Option Set Options Load Set at Power Up AT Y0 Last loaded set AT Y1 Set 1 AT Y2 Set 2 Load Option Set ATZ0 or ATZ1 Set 1 ATZ2 Set 2 Restoral Options Answer Restoral AT AS0 LL Fail AT AS1 Always Lease to Dial Threshold AT DI0 Low Fast AT DI1 Low Slow ...

Page 65: ...isable AT RE1 NM Fast RVu Only AT RE2 NM Fast RVu DTR AT RE3 NM Fast RVu DTR ACU AT RE4 NM Fast RVu Auto Restoral Auto Redial AT RR0 Disable AT RR1 Enable Test Restoral AT TR0 Off AT TR1 Daily AT TR2 Weekly AT TR3 Monthly Other Options Display Information None AT I0 Part Number AT I1 Country Code AT I2 Product Code AT I3 NC Address AT I4 Serial Number Table 3 5 Site Specific Parameters continued P...

Page 66: ...k dial restriction the answering modem calls back only stored Phonebook numbers not numbers sent by a calling modem Enabling Password Verification by a Local Modem Step Stage 1 Use the AT ZI command to enter a password in the local modem 2 Use the AT ZV1 command to enable internal password verification in the local modem 3 Use the AT ZI command to enter a password in a remote modem 4 Use the AT ZV...

Page 67: ...r in the device selected in the previous step using the AT Z Enter Phone Number command there 4 If you selected the remote modem as the callback number source use the AT ZR command to specify whether supplying the number is mandatory AT ZR1 or optional AT ZR0 With the Mandatory option the remote modem must supply a callback number during its initial call or the local modem disconnects and does not...

Page 68: ...d a tone when it connects to a call Access Security AT Command Summary Security parameters and factory default option settings are as follows Table 3 6 Security Parameters Default Options Command Default Option Description AT PE AT PE0 Disabled Password protection AT PF None Set Configuration and Phone Number password protection AT PN 0000 Enter password Issue AT PNx where x is a valid password to...

Page 69: ...dem using a communications application as follows Both modems must be set to the RA1 option Running a Remote Configuration Session Step Stage 1 Establish a connection with the remote modem Motorola recommends using a Reliable connection AT SM2 or AT SM3 2 Enter the remote escape command to place the remote modem in escape mode The remote escape command sequence is guard time AT G S Register 42 rem...

Page 70: ...t until the session is ended 6 End the remote configuration session by entering either ATO0 Return to data mode ATO1 Return to data mode and retrain The remote modem responds RC COMPLETE Configuration changes made during the session are in effect Running a Remote Configuration Session continued Step Stage The following commands are not supported in remote configuration mode ATA AT T ATD ATH action...

Page 71: ...ontrols secondary channel operation Zero 0 enables the secondary channel This is the default option One 1 disables the secondary channel You can enable and disable the secondary channel through the AT ACU Fast RVu Commands menu or an NMS The option is saved in non volatile memory Secondary channel communication is available when both modems are in the following modes V 34 modulation mode at any pr...

Page 72: ...the in band secondary channel to pass network management commands Secondary channel transmission is not disruptive of main channel data Managing Remote Modems Step Stage 1 Ensure that a modem card is installed in Slot 9 position B Figure 1 11 It is known as the master and it transfers network management commands to and from other modems in its enclosure through the enclosure backplane Note a maste...

Page 73: ...dem receiving the local modem s commands does not pass them to its NC OUT port NP1 A local modem connected through its network control In NC IN port to a local manager Passes only the NC commands that are addressed to the location local address 100 from its NC IN port to the in band secondary channel Passes only responses that are addressed from a remote modem to the local manager from the seconda...

Page 74: ...the modem answers a dial call only if the leased line fails This parameter does not apply when AT RE 0 Off Lease to Dial Threshold AT DI1 Low Fast The originating modem uses this option to determine the threshold for initiating restoral Low Fast is the most sensitive option if three retrains occur within five minutes the modem initiates restoral Hold Dial Line AT HD0 Off The originating modem uses...

Page 75: ... call each other at the same time which would result in a failed restoral attempt Restoral Auto Redial AT RR0 Disable The RR option determines whether the originating modem can automatically redial while in restoral upon call failure or carrier loss Disable prevents it from redialing Test Restoral Country specific AT TR0 Off The TR option specifies how often the modem checks for loop current on th...

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Page 77: ...odem tests without scopes and meters Upgrade modem software Fast RVu is especially useful for installations of multiple modems but it is not required for modem setup and operation Fast RVu requires a computer with the Windows 95 or Windows NT operating system and a 486DX2 or Pentium class processor Fast RVu is provided with AccessWay enclosures and you can download it from the Transmission Product...

Page 78: ...n multiple Fast RVu windows To exit Fast RVu always close the current window by clicking the RETURN button or the Close icon then any other Fast RVu windows If you close the Fast RVU main window first from the Windows Taskbar you may find that after Fast RVu terminates one or more subordinate Fast RVu windows remain displayed To close such a window select File Exit or click the Close icon Language...

Page 79: ... is preceded by a TAB character Do not replace the English terms in the left column 5 Save the COUNTRY TXT file in text only format 6 Restart Fast RVu The new language option displays in the language selection drop down window Specifying a Modem On Which to Operate Fast RVu Step Action 1 Connect a DIN to DB25 communications cable to a communications COM port on your computer and to a stand alone m...

Page 80: ...TESTS to execute loopbacks and BER tests An option window displays 7 Optionally to configure another modem that isn t already cabled to the computer disconnect a communications cable from a modem or enclosure and connect it to another one Repeat this procedure starting with Step 3 to communicate with the modem You can communicate with modems that are connected to the computer in the following ways...

Page 81: ... 2 In an option window specify the modem location Daughtercard modem in Vanguard enclosure 1 In the Fast RVu main window select ENCLOSURE nest LOCATION 1 2 In an option window specify the modem location Slot 9 Modem B Select an option or parameter Select its label Display current information Select GET Send a selected change to the modem Select SET Monitor fax status Select Commands Dialing View o...

Page 82: ... the Fast RVu main window The Configuration Options window opens 3 Select the SECURITY type The Security Options window opens 4 Select a modem either a stand alone modem by address or a card modem by enclosure nest slot and A B 5 Select GET The modem s current options display 6 In the Select New Options frame click the arrows next to Callback until INTERNAL 2 displays 7 Select SET to save your cha...

Page 83: ...g Device Status Step Action 1 Select STATUS from the Fast RVu main window The Status Options window opens 2 Select the DEVICE type The Device Options window opens 3 Select a modem either a stand alone modem by address or a card modem by enclosure nest slot and A B 4 Select GET The modem device status information displays Fast RVu automatically updates the status display until you select RETURN or ...

Page 84: ... a modem address by entering its serial number SET ADDRESS Change a modem s address Caution Changing the address of a card modem in an AccessWay enclosure is not recommended Fast RVu uses slot A B numbering Table 1 3 to determine addresses If you change an address Fast RVu may not be able to identify the modem SEARCH Display modem serial numbers and addresses REINIT MEMORY Reset a modem to default...

Page 85: ...window opens 2 Select COPY CONFIG from the Commands window The Copy selection information displays 3 In the FUNCTION box select a copy operation type 4 In the FROM Address box select a modem configuration to copy 5 In the TO Address box select a modem to which to copy the configuration 6 Click COPY The configuration is copied to the specified modem ...

Page 86: ...Rate BER Test Step Action 1 Select TESTS from the Fast RVu window The Test Types window opens 2 Select the BER type The BER Test window opens 3 In the NEST MODEM LOCATION MODEM ADDRESS box select a modem either a stand alone modem by address or a card modem by enclosure nest slot and A B 4 In the TEST TIME boxes select a testing interval Example 00 40 for a 40 second test 5 Click the START button ...

Page 87: ...option is 0 disabled When this parameter is enabled a modem ignores network management commands except status requests When you connect to a modem that has Network Override enabled Fast RVu indicates this with the orange OR LED in its display Network Management Override Time Out A modem with this parameter enabled automatically returns its option to 0 disabled after 30 minutes with no AT ACU activ...

Page 88: ...addresses With some modems you can specify multiple modems in AccessWay enclosures refer to the Fast RVu Help window If you specify multiple modems but Fast RVu cannot upgrade them in multiples an error message appears In this case go to Step 6 5 Select UPGRADE Follow the instructions that appear Note the progress messages in the STATUS and ACTIVITY LOG boxes 6 When the upgrade is complete reconne...

Page 89: ...communications port is configured for the data rate character length and parity your software requires Confirm that both the modem and the computer support these options 3 Confirm that all cables are properly connected 4 If the preceding items are OK locate the problem in the left column of Table 5 1 Test your diagnosis with the action in the second column If the diagnosis is correct take the acti...

Page 90: ...se Fast RVu or off line configuration OLC button to check parameters Check options DTE Rate AT DE Form Char Length Parity AT RP Result Code ATQ Use Fast RVu or off line configuration OLC button to ensure ACU is compatible with modem configuration Ensure that the computer is set to a valid character format to operate the modem s autobaud feature If modem still does not respond perform a local analo...

Page 91: ...when ring is present on the line Ensure that the remote modem is dialing the correct phone number Modem won t dial If using DTR dialing check Default dial option AT DA Phone number at stored location DTR option AT D Ensure default dial option is a valid phone number Ensure that a number is stored Ensure DTR 108 1 AT D5 or Tail AT D4 Ensure the computer is supplying DTR Check the dialing environmen...

Page 92: ...option Ensure Mode AutoRel AT SM3 on the local and remote modems Communication package displays On line status before calling or answering Check DCD AT C If DCD is not Normal issue AT C1 command A call is established but not maintained Read the disconnect code Based on the disconnect reason take the appropriate action Cannot hear connection sounds stand alone modems Check Speaker option ATM If the...

Page 93: ...If your communications software s file transfer protocol is used and the software supports RTS CTS Flow control set Flow RTS CTS AT FL3 If the package does not support RTS CTS flow control set Flow Off AT FL0 Verify line quality Run a remote digital loopback RDL or RDL with pattern test After running the RDL if no errors occur the line is good If errors occur perform a manual retrain or retry the ...

Page 94: ...ow control settings Ensure that the computer s flow control is the same as the modem option AT FL If your communications software s file transfer protocol is used and the software supports RTS CTS Flow control set modem Flow RTS CTS AT FL3 If the package does not support RTS CTS flow control set Flow Off AT FL0 Check that the modem s DTE rate AT DE parity AT RP and character length AT CL match the...

Page 95: ...XON XOFF and computer set for hardware flow control Set the modem for hardware flow control AT FL3 The modem connects at a lower rate than Max Rate AT MX option Check CQMS parameters with Fast RVu Ensure that the remote modem supports the modem rates you anticipate Line quality is not sufficient to support higher data rate If line quality improves the modem increases its speed automatically Modem ...

Page 96: ...command Ensure the escape sequence complies with the modem s guard time requirements Check whether the modem is set for AT ACU Set ACU Protocol AT AT AC1 FILE TRANSFER MODE Can t transfer all of a file or aborts during transfer Check the modem s flow control settings Ensure that the computer s flow control is the same as the modem option AT FL File transfer takes longer than expected Determine the...

Page 97: ...you may have line problems contact your telephone company Check the modulation configuration Mode AT MM Max Rate AT MX Min Rate AT MN Ensure that the local and remote modem modulation modes are compatible Check local and remote leased line transmit level AT LX USA if operating on a leased line set to 0 AT LX0 If the transmit level is adjustable in your country and the modems are running back to ba...

Page 98: ... Description AT Command Local Analog Loopback LAL Tests local modem transmit and receive circuitry AT T1 LAL Pattern Tests local modem circuits AT T8 Remote Digital Loopback RDL Tests local and remote modem circuits and the telephone line AT T6 Local Digital Loopback LDL Tests local modem telephone lines and circuits AT T7 Busy Out Lets the modem appear busy to incoming calls ATH1 Retrain Lets you...

Page 99: ... and information for the 3460 Fast R modem and the AccessWay enclosure Compliance with standards allows the modem to Reliably inter work with the network to connect to remote sites saving you time and phone charges Automatically select the highest possible line rate Flexibly communicate with many applications and systems ...

Page 100: ... a region Products that bear the EU Permission to Connect symbol and Notified Body number are designated compliant to the 98 13 EEC Telecommunications Terminal Directive for the following types of connections PSTN All products bearing the EU permission to connect symbol have been approved in accordance with Council Decision 98 482 EC CTR 21 for pan European single terminal connection to the Public...

Page 101: ...tain correct operation when interworking with the PSTN network some restrictions to specific settings are advised These are detailed below For PSTN Operation in Portugal 1 Terminal equipment must answer an incoming call within two minutes from the start of the ringing signal otherwise the exchange may stop providing Ring indication ensures compliance with ATAAB note AN011 The answer on ring count ...

Page 102: ...sion ONP ordinary quality or special quality voice bandwidth two wire leased lines Four Wire Leased Line Products bearing the EU permission to connect symbol that are designed to support both two and four wire leased line have in addition been approved to support CTR 17 for pan European connection to the network termination points of Open Network Provision ONP ordinary quality or special quality v...

Page 103: ...osures and Nest Cards are engineered for compliance to unique sets of regional country specific regulations Each AccessWay enclosure carries all approval markings that the system is certified for when configured with valid combinations of modem cards A summary of the valid AccessWay Enclosure modem card configurations is provided in the Hardware Advisory Notice Part No T0022 06 that accompanies ea...

Page 104: ...ed equipment should be coordinated by a representative designated by the supplier Any repairs or alterations to this equipment made by the user or any equipment malfunctions may give the telecommunications company cause to request the user disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal m...

Page 105: ...ons Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiél brouilleur du Canada 3460 AccessWay This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le materiél brouilleur du Canada ...

Page 106: ... call setup Satisfactory operation of terminal equipment when connected in parallel e g a telephone fax via an adapter cable or via secondary wall socket s is not guaranteed Terminal equipment may be ringer equivalence number REN marked to provide guidance in this area As a general guide the telephone line normally supports devices in parallel with a total REN of 4 To assess your installation sum ...

Page 107: ...a line may result in devices not responding to incoming calls To be certain of the number of devices that can be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area If this device malfunctions it may also cause harm to the telephone network Should malfunction occur disconnect this device from the network until the so...

Page 108: ...ection in Chapter 2 and to your fax application documentation FCC Part 15 Emission Statements This device complies with Part 15 Subpart B of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference which may cause undesired operation Warning Changes or modifications...

Page 109: ... been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 Subpart B of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instru...

Page 110: ...3460 Fast R A 12 Product Safety Regulatory Marking Regulatory labels indicate compliance with safety standards Modems and enclosures carry one of the following labels UL CSA and TUV ...

Page 111: ...modem AT Command Set Command Option Description none Enter local Escape command mode none Enter remote Escape command mode A none Re execute last command ATn x x new value Change S Register n value ATn none Display S Register n value A none Answer Call Dn n number Dial Telephone Number n DS Dial From Phonebook none Modem dials number stored in Entry 1 if any n 1 4 Modem dials number stored in Entr...

Page 112: ...play reason for last disconnect L Speaker Volume L0 or L1 Soft L2 Medium L3 Loud M Speaker Control M0 Speaker always off M1 Speaker on when dialing M2 Speaker always on M3 Security Speaker on only during training O Enter On Line Data Mode Applies when modem is in command mode and attached to remote modem O0 Enter on line data mode O1 Enter on line data mode and retrain AT Command Set continued Com...

Page 113: ...odem uses only NO CARRIER and CONNECT result codes X1 Modem uses only NO CARRIER CONNECT and CONNECT Rate result codes X2 Modem waits for dial tone and uses only NO CARRIER CONNECT CONNECT Rate and NO DIALTONE result codes X3 Modem detects busy signal and uses only NO CARRIER CONNECT CONNECT Rate and BUSY result codes X4 Modem waits for dial tone and detects busy signal Uses only NO CARRIER CONNEC...

Page 114: ...l operation DTR Control Tail or 108 1 AT D4 or AT D5 you must use this option 1 AT ACU 2 V 25bis ACU AP Adaptive Rate 0 Disable 1 Enable The modem monitors telephone line signal quality and negotiates the highest possible rate for a modem s modulation mode You must enable Retrain AT RT to use Adaptive Rate AR V 34 Asymmetric Rate 0 Disable 1 Enable AS Answer in Restoral 0 LL Fail 1 Always AT Comma...

Page 115: ...rates answer back tone when called 2 Auto Answer in Originate Mode modem generates answer back tone when called becomes Originate modem when call established CL Async Character Length in Synchronous Direct No Buffering Mode 0 8 bit Baudot code 1 9 bit ASCII code no parity 2 10 bit ASCII code with parity bit or EBCDIC code without parity bit 3 11 bit EBCDIC code without parity bit CM Select Connect...

Page 116: ... and the timer starts immediately 3 S Register 38 Allows the timer to start immediately upon detection of a disconnect request The request continues to process either its transmit or receive buffers The modem disconnects when the timer expires regardless of the buffer states Note In Direct mode no data buffering occurs However the modem delays a disconnect until the timer expires DC Data Compressi...

Page 117: ...The modem waits 3 seconds for a dial tone 2 The modem waits 4 seconds for a dial tone 3 The modem waits 6 seconds for a dial tone 4 The modem waits 12 seconds for a dial tone 5 The modem waits 15 seconds for a dial tone 6 The modem waits 20 seconds for a dial tone 7 The modem waits 30 seconds for a dial tone 8 The modem waits 40 seconds for a dial tone 9 Dial wait is determined by setting S Regist...

Page 118: ...estoral Low Fast is the most sensitive option if three retrains occur within five minutes the modem initiates restoral 0 Low Fast 1 Low Slow 2 High Fast 3 High Slow 4 Immediate DM Data Mode for Direct Mode 0 Asynchronous with V 14 Async to Sync Conversion and Command Detection 1 Synchronous AT Command Set continued Command Option Description The characters AT or at precede all commands except and ...

Page 119: ...low of data when buffers near their capacity Use some type of flow control when operating in the Normal or Reliable mode Check the computer documentation to ensure that it supports the flow control you select The FL command also controls this value 0 Disable 1 XOn XOff The local modem and computer operate flow control by passing characters embedded in the data stream between them The XOFF characte...

Page 120: ...ne The originating modem uses the HD option to determine how long to hold a dial connection while testing a leased line This parameter works only when the Initiate Terminate Restoral parameter RE is set to NM Fast RVu Auto option 4 0 Off Modem disconnects from the dial line as soon as it connects to the leased line 1 1 minutes 2 2 minutes 3 3 minutes 4 4 minutes 5 5 minutes LE Dial to Leased Thres...

Page 121: ... enter AT LN followed by the entry n of the number you want to link from a comma and the entry m of the number to link Example AT LN2 4 Here 2 is linked to 4 To clear this link enter AT LN2 m n Link number m to number n LS Low Speed Operation Protocol Determines the low speed modulation mode used when a higher V 34 V 32bis V 32 or V 22bis modulation mode connection cannot be made while Mod V 34 Au...

Page 122: ...4 Only 2 V 32bis Auto Dial Only 3 V 32bis Only 4 V 32 Auto Dial Only 5 V 32 Only 6 V 32 Uncoded 7 V 23 Only 8 V 22bis Only 9 V 22 Only 10 212 Auto 11 V 21 Only 12 103 Only 13 V 23 Half Duplex Dial Only MN Minimum Rate Sets the minimum communication rate 0 75 BPS 1 300 BPS 2 600 KBPS 3 1 2 KBPS AT Command Set continued Command Option Description The characters AT or at precede all commands except a...

Page 123: ...e Sets the maximum rate at which the modems communicate over the analog network 0 75 BPS 1 300 BPS 2 600 BPS 3 1 2 KBPS 4 2 4 KBPS 5 4 8 KBPS 6 7 2 KBPS 7 9 6 KBPS 8 12 0 KBPS AT Command Set continued Command Option Description The characters AT or at precede all commands except and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Refer...

Page 124: ...that store data received from a local computer Use this parameter if computer to computer flow control is enabled to reduce the amount of data sent to the remote computer when a flow off condition is received at the local computer 0 Regular Normal capacity buffers 1 Reduced Reduced sized buffers allowing less data to accumulate in the modem ND Display Stored Telephone Number n Telephone Number n w...

Page 125: ...s enabled a modem ignores network management commands except status requests When you connect to a modem that has Network Override enabled Fast RVu indicates this with the orange OR LED in its display For more information refer to the Network Manage ment AT NE section in Chapter 3 0 Off Disables network management override 1 On Enables network management override AT Command Set continued Command O...

Page 126: ...manager from the secondary channel to its NC OUT port A remote modem receiving the local modem s commands does not pass them to its NC OUT port 1 A local modem connected through its NC IN port to a local manager Passes only the NC commands that are addressed to the location local address 100 from its NC IN port to the in band secondary channel Passes only responses that are addressed from a remote...

Page 127: ...password protected modem PT Dial Type 0 Tone 1 Pulse 2 Automatic The auto call unit attempts to tone dial when initiating a call If tone dialing is not possible pulse dialing is used PW Password Change x y Change password x to password y RA Remote Access Determines whether a remote modem can be configured by the local modem 0 Disable 1 Enable RD Redial Last Number n n number of times to try for a ...

Page 128: ...toral upon call failure or carrier loss 0 Disable Prevents modem from redialing automatically 1 Enable RQ Abort Remote Configuration Ends a remote configuration session Remote changes are not saved Both modems return to data mode RS RTS Control Determines how the modem interprets the RTS signal on EIA TIA 232 D Pin 4 V 24 Circuit 105 0 Normal The computer controls data transmission with RTS AT Com...

Page 129: ...smit Rate SM Data Transfer Mode Sets the async application data transfer mode 0 Direct The modem connects to the computer directly It does not use error correction EC DC OPT s menu options are disabled In data mode the computer rate must match the modem rate 1 Normal The modem provides rate translation only no error correction or data compression The break type is standard In data mode the modem u...

Page 130: ...everts to Normal mode if it cannot establish an error corrected link TR Test Restoral Determines how often the modem checks for loop current on the dial line to determine whether the line is available 0 Never 1 Daily 2 Weekly 3 Monthly TT Call Time Out Determines how long the modem waits from the time it completes dialing to the time it detects answer back tone from the remote modem If the modem d...

Page 131: ...t Form Message Code The modem sends a message to the computer when a reliable connection is successful The message indicates the local computer to modem data rate 2 Long Form Message The modem sends a message to the computer when a connection is successful The message indicates the local computer to modem data rate and the error correction and data compression schemes AT Command Set continued Comm...

Page 132: ...nd limitations 0 Level 1 Restriction The auto redial command is not allowed The A command is not allowed if the previous command was a dial command In both cases the modem reports an ERROR message to the computer 1 Level 2 Restriction Same as Level 1 and only stored phone numbers may be dialed ZI Enter Access Security Group Password 0 9 A D Up to ten characters ZR Require Remote Telephone Number S...

Page 133: ...ring dialing DCD is deasserted until both modems train and are ready to pass data DCD is asserted in data mode DCD is deasserted momentarily on a disconnect 3 Remote Applies to simulated half duplex applications works only if the remote modem also supports RTS DCD signaling When the remote computer asserts RTS DCD is asserted at the local modem The local modem can receive data only during this per...

Page 134: ... DTR transition disconnects the modem from the telephone line When configuring the modem for V 25bis synchronous direct dial operation DTR Control 108 1 AT D5 the ACU option must be set to No ACU AT AC0 6 108 2 When the modem is disconnected from the telephone line and the computer asserts DTR the modem responds to all AT commands When the computer de asserts DTR the modem does not respond to dial...

Page 135: ... lines in dial applications only 1 2 Wire Leased The modem operates on a 2 wire leased line The ACU immediately disappears 2 4 Wire Lease The modem operates on a 4 wire leased line The ACU immediately disappears M AT Format Sets the data format when the AT ACU is in effect 0 Async The modem communicates asynchronously in command and data mode 1 Sync Data The modem communicates asynchronously in co...

Page 136: ...always asserted Use this option with RTS CTS or DTR CTS Flow control 1 Normal 2 ACU On 3 AsyncSync CTS is asserted in asynchronous mode CTS is de asserted in synchronous ACU mode If the data transfer mode is synchronous CTS is de asserted during training and follows RTS in data mode When CTS follows RTS in data mode the setting of the RTS CTS Delay option applies if Mode Direct 4 RTS S DSR Control...

Page 137: ...r 2 and changing options enter AT Wn The modem displays Saving Options then Save Completed 0 or 1 Save changes to Option Set 1 2 Save changes to Option Set 2 X Clock Signal Source Sets modem timing Applies to synchronous applications For most dial applications use option 0 0 Internal The modem uses timing signals passed on EIA TIA 232 D Pin 15 V 24 circuit 114 1 External The modem uses external ti...

Page 138: ...d F Commands F commands control fax operation For all fax parameters The AT F parameter command returns the valid options for the parameter or if the parameter is not supported it returns ERROR An example showing the FCLASS parameter is below The AT F parameter command returns the current option for the parameter or if the parameter is not supported it returns ERROR An example showing the FCLASS p...

Page 139: ...mand also controls this value 0 None 1 XON XOFF in either direction 2 RTS CTS FMI Manufacturer ID Requests manufacturer ID from the modem when it is operating in Fax Class 1 mode FCLASS 1 The modem responds as follows Motorola FMM Modem ID Requests modem ID from the modem when it is operating in Fax Class 1 mode FCLASS 1 The modem responds as follows 3460 AT Command Set continued Command Option De...

Page 140: ...BPS 2 4 8 KBPS 3 7 2 KBPS 4 9 6 KBPS 5 12 0 KBPS 6 14 4 KBPS 7 16 8 KBPS 8 19 2 KBPS 9 21 6 KBPS 10 24 0 KBPS 11 26 4 KBPS 12 28 8 KBPS 13 31 2 KBPS 14 33 6 KBPS 16 38 4 KBPS 24 57 6 KBPS 48 115 2 KBPS 96 230 4 KBPS AT Command Set continued Command Option Description The characters AT or at precede all commands except and A Parameters and options shown shaded gray vary by country For your country ...

Page 141: ...n character S4 Line Feed Character ATS4 x 10 Set response formatting character S5 Backspace Character ATS5 x 8 Set command line editing character S6 Wait For Dial Tone ATS6 n 3 Set duration S7 Wait For Data Carrier Country specific for France only ATS7 n AT DD9 AT TT5 30 Set duration Dial Wait S7 Call Timeout S7 S8 Dial Modifiers ATS0 x 3 Set comma character S10 DCD Loss Disconnect ATS10 n 15 Set ...

Page 142: ...uration sec Delay S38 S41 Remote Escape Code ATS41 x 35 Set character S42 Remote Guard Time ATS42 n 50 Set duration 0 02 sec S45 Access Security Tone ATS45 n 5 Set duration sec S46 Access Security Lead Digit Delay Time out ATS46 n 12 Set duration sec S98 User defined bit map ATS98 n 0 Bit 0 0 Disable auto mode sequence to include V 23 1 Enable auto mode sequence to include V 23 S Register Command ...

Page 143: ...able restoral indicator on EIA Pin 22 where asserted means restoral is active Bit 2 7 Reserved S Register Command Cross Reference continued Register Parameter Command Default Value Description Changed values are not automatically stored to non volatile memory To retain changed values save them to an option set ...

Page 144: ...odes Text Form Numeric Form Call Progress Result Codes OK 0 CONNECT 1 RING 2 NO CARRIER 3 ERROR 4 NO DIALTONE 6 BUSY 7 NO ANSWER 8 Connect Message Result Codes Reliable Off CONNECT 300 30 CONNECT 600 31 CONNECT 1200 32 CONNECT 2400 33 CONNECT 4800 34 CONNECT 7200 35 CONNECT 9600 36 CONNECT 12000 37 CONNECT 14400 38 CONNECT 16800 39 CONNECT 19200 40 CONNECT 21600 41 CONNECT 24000 42 CONNECT 26400 4...

Page 145: ...RELIABLE 67 CONNECT 16800 RELIABLE 68 CONNECT 19200 RELIABLE 69 CONNECT 21600 RELIABLE 70 CONNECT 24000 RELIABLE 71 CONNECT 26400 RELIABLE 72 CONNECT 28800 RELIABLE 73 CONNECT 31200 RELIABLE 74 CONNECT 33600 RELIABLE 75 CONNECT 38400 RELIABLE 76 CONNECT 57600 RELIABLE 77 CONNECT 115200 RELIABLE 78 CONNECT 230400 RELIABLE 79 Connect Message Result Codes Reliable Long CONNECT RELIABLE EC x DC y 60 C...

Page 146: ... 19200 RELIABLE EC x DC y 69 CONNECT 21600 RELIABLE EC x DC y 70 CONNECT 24000 RELIABLE EC x DC y 71 CONNECT 26400 RELIABLE EC x DC y 72 CONNECT 28800 RELIABLE EC x DC y 73 CONNECT 31200 RELIABLE EC x DC y 74 CONNECT 33600 RELIABLE EC x DC y 75 CONNECT 38400 RELIABLE EC x DC y 76 CONNECT 57600 RELIABLE EC x DC y 77 CONNECT 115200 RELIABLE EC x DC y 78 CONNECT 230400 RELIABLE EC x DC y 79 Result Me...

Page 147: ...BORTED 16 Miscellaneous Result Codes PASSWORD PROTECTED 18 NETWORK MANAGEMENT INHIB ITED 19 Test Pattern Result Code NO SYNC ACHIEVED 20 Fax Class 1 Result Codes OK 0 CONNECT 1 NO CARRIER 3 ERROR 4 FCERROR F4 FRH 3 RING 2 NO DIALTONE 6 BUSY 7 NO ANSWER 8 Result Messages and Codes Text Form Numeric Form ...

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Page 149: ...stics connectors and interfaces of The 3460 Fast R stand alone modem The 3460 Fast R modem card The AccessWay enclosure backplane and power supply The Vanguard 3460 V 34 DaughterCard modem card For Vanguard 3460 V 34 Daughtercard specifications not shown here refer to the Vanguard documentation ...

Page 150: ...ps for this purpose are included in an accessory kit Physical Properties Property Modem Card AccessWay Stand Alone Vanguard Daughter card Height 6 32 7 1 8 0 9 Width 0 7 19 6 8 2 95 Depth 8 9 9 5 10 2 8 85 Weight 1 lb 20 lb 2 lb 2 lb Heat Output 5 Watt 105 Watt 6 Watt 2 Watt Fully loaded enclosure Includes wall mount transformer 1 Watt 3 4 BTU Hr ...

Page 151: ...point to point Accessway enclosure card modems Vanguard 3460 V 34 Daughtercard modems and stand alone units are fully interoperable Fax Operation Standards EIA 578 Class 1 Fax EIA 592 Class 2 0 Fax Modulation Modes ITU T V 17 ITU T V 27ter ITU T V 29 ITU T V 21 ...

Page 152: ...e National Safe Transit Association Percipient Test Specification requirements The stand alone modem requires locking clips for stacking units to a maximum recommended height of 9 units Non Operating Conditions Condition Modem Card AccessWay Stand Alone Temperature 40 to 158 F 40 to 70 C Relative Humidity 5 to 90 noncondensing Vibration and Shock In approved shipping container conforms to the Nati...

Page 153: ...ard and AccessWay enclosure conform to the following emissions standards FCC PART 15A CLASS A card and enclosure FCC PART 15A CLASS B stand alone modem IEC CISPR 22 and EN 55022 CLASS A card and enclosure IEC CISPR 22 and EN 55022 CLASS B stand alone modem AS 3548 Class B EN 50082 1 ...

Page 154: ...Voltage 100 120 220 240 VAC nominal switch selectable Frequency 50 60 Hz DC Power Supply Module Voltage 48VDC nominal AccessWay Enclosure Power and Modem Operation You can insert and remove modem cards while the enclosure is powered on and operational AccessWay Enclosure Rear View Individual telephone connectors shown Enclosure may have two mass termination connectors instead Modem Required in Thi...

Page 155: ...sure provides a network management interface to a Motorola 9000 NMS Up to four enclosures can be connected to one NMS connection A modem card must be present in Slot 9 of each enclosure to transmit network management information to and from other modems in the enclosure ...

Page 156: ...ne Termination Connectors Interface RJ 21X Connection Type Two Wire Leased or Dial Line Pin Function 1 Slot 1 Modem Card Tip 26 Slot 1 Modem Card Ring 2 Slot 2 Modem Card Tip 27 Slot 2 Modem Card Ring 8 Slot 8 Modem Card Tip 33 Slot 8 Modem Card Ring 9 17 None 34 42 None 18 Slot 9 Modem Card Tip 43 Slot 9 Modem Card Ring 19 Slot 10 Modem Card Tip 44 Slot 10 Modem Card Ring 25 Slot 16 Modem Card Ti...

Page 157: ...ction 2 Four Wire Rx Tip 3 Dial Line Ring Two Wire Ring Four Wire Tx Ring 4 Dial Line Tip Two Wire Tip Four Wire Tx Tip 5 Four Wire Rx Ring LINE B Connectors Interface RJ 11 Connection Type Two Wire Leased or Dial Line Pin Function 3 Two wire Leased Line Dial Line Ring 4 Two wire Leased Line Dial Line Tip Computer Interface Pin outs V 24 Signal Number Pin Circuit Function 103 2 BA 103 TXD 104 3 BB...

Page 158: ...22 CE 125 RI 113 24 DA 113 XTCLK RJ 11 Interface Pin outs Pin Function 3 Ring 4 Tip Pins not listed here are not used Mass Termination Interface Pin outs Pin Function 1 through 25 Tip 26 through 50 Ring Pins not listed here are not used A 50 pin connector provides connections to 16 modems Tip ring pin pairs are 1 and 26 2 and 27 and so on Computer Interface Pin outs continued V 24 Signal Number Pi...

Page 159: ...ace Pin outs Pin NM OUT NM IN 2 TXD TXD 3 RXD RXD 4 RTS RTS 7 Signal Ground Signal Ground 8 DCD DCD Pins not listed here are not used Power Interface Power Type Connector AC Industry Standard DC Barrier strip Changing a Configuration With the OLC Button Step Stage 1 Change one or more configuration options 2 Enter the Save to Option Set command AT Wn where n is 1 or 2 3 Enter the Option Set to Pow...

Page 160: ... Type Dial Line Pin Function 3 Ring 4 Tip LEASE Connector Interface RJ 11 Connection Type Two or Four Wire Leased Line Pin Two Wire Function Four Wire Function 2 Not used Rx Ring 3 Ring Tx Ring 4 Tip Tx Tip 5 Not used Rx Tip Network Management Interface Pin outs Pin Signal 2 TXD 3 RXD 4 RTS 7 Signal Ground 8 DCD Pins not listed here are not used ...

Page 161: ...male DB25 connector to interface to the computer DTE Computer Interface Pin Circuit Function 2 BA 103 TXD 3 BB 104 RXD 4 CA 105 RTS 5 CB 106 CTS 6 CC 107 DSR 7 AB 102 Signal Ground 8 CF 109 DCD 15 DB 114 TXCLK 17 DD 115 RXCLK 20 CD 108 1 2 DTR 22 CE 125 RI 24 DA 113 XTCLK Pins not listed here are not used ...

Page 162: ...wo wire Leased Line Dial Line Ring 4 Two wire Leased Line Dial Line Tip 5 Telset Tip Alternative PHONE Connector Interface RJ 11 Connection Type Telephone Pin Function 3 Telset Ring 4 Telset Tip Pins 2 and 5 are disconnected in some units Pins not listed here are not used Telephone Connectors Modems That Support Two or Four Wire Leased or Dial Connections PHONE LINE Connector Interface RJ 11 Conne...

Page 163: ... Leased Line Pin Function 2 Four Wire Rx Tip 3 Two Wire Ring Four Wire Tx Ring 4 Two Wire Tip Four Wire Tx Tip 5 Four Wire Rx Ring Network Management Interface Pinouts Pin NMS OUT NMS IN 2 TXD TXD 3 RXD RXD 4 RTS RTS 7 Signal Ground Signal Ground 8 DCD DCD Pins not listed here are not used Power Interface Power Type Connector Low Voltage AC Industry standard hollow co axial Telephone Connectors Mo...

Page 164: ...D 4 Power Requirements Characteristic Requirement at Main Supply Requirement at Modem Input Voltage 100 120 230 240 VAC 9 VAC Frequency 50 60 Hz 50 60 Hz Input Current 150 120 80 70 mA 800 mA The power transformer is rated for one of these settings Changing a Configuration With the OLC Button Step Stage 1 Change one or more configuration options 2 Enter the Save to Option Set command AT Wn where n...

Page 165: ... OH CD RD SD 4 8 9 6 14 4 19 2 24 0 28 8 LINE RATE DATA RATE 3460 Fast R 9 6 19 2 38 4 57 6 115 2 230 4 Stand Alone 3460 Fast R Modem Status LEDs Light Bars 3460 Fast R PLUS MR TR OH CD RD SD Status LEDs Control Buttons Stand Alone 3460 Fast R Plus Modem LCD Display ...

Page 166: ...A Off Line Configuration Button Modem A Status LEDs Modem Status LEDs Modem B Off Line Configuration Button MR TR OH CD RD SD MR MODEMA OLC OLC MODEMB TR OH CD RD SD 3460 Modem B Status LEDs MR TR OH CD RD SD 3460 Dial Line Dual Modem Card Single Modem Card Off Line Configuration Button OLC With Dial Line Alternative Status LEDs MRLED OHLED DIAL LEASE NM ...

Page 167: ... Indicator On Regular operation modem is connected to dial line Restoral operation when regular operation is configured for leased line or dial line operation and modem is operating on restoral dial line modem is connected to dial line Flashing modem receiving Active Ring Off In dial configuration no call in progress modem is disconnected from telephone line In leased line configuration modem is c...

Page 168: ...or flashing LED The configured modem receive rate The rightmost steadily lit LED Actual link utilization A slowly flashing LED An under utilized link Configured Data Rate Throughput lower row The rightmost lit or flashing LED The maximum available throughput between modem and computer The rightmost steadily lit LED Actual throughput A slowly flashing LED Actual throughput is lower than the maximum...

Page 169: ... modems 326X Leased Line Operation Note For optimum performance between a 3460 and a 326X in V 34 mode over a leased line Motorola recommends the following configuration Set the 3460 to V 34 Only modulation mode AT MM parameter Set the 326X modulation mode to V 34 Auto if it is set to Originate V 34 Only if it is set to Answer Set the maximum modem DCE rate AT MX parameter to 31 2 on at least one ...

Page 170: ......

Page 171: ...x describes following elements that are present on 3460 Fast R Plus stand alone modem front panels The menu navigation buttons The LCD window The four button LCD user interface lets you set configuration options and monitor modem operation directly through the front panel ...

Page 172: ...mple Enabled The following indicators appear in the LCD window An equals sign indicates a currently selected option A colon indicates that the displayed option is available but is not selected Most parameters have a default option Some defaults are determined by the assigned factory preset option sets preconfigured option sets These defaults are exclusive to an option set Some defaults are indepen...

Page 173: ...ne numbers Initiate and answer calls Display status information Run on line tests Enter passwords and network addresses Control Buttons The control buttons let you access parameters and options Front Panel Control Buttons Button Function Return Steps up through the menu tree from a parameter to a category or from a category to the default display Example from Test pressing displays the TEST OPTS c...

Page 174: ...through categories At a parameter within a category steps through the options Example From Test End Test pressing displays Test LAL Enter In the menu tree selects an option and or initiates an action Allows you to toggle between using a telephone and the modem to establish a telephone connection Front Panel Control Buttons Button Function ...

Page 175: ... Technical Support Center at 800 544 0062 for advice and assistance In Case of Damage If the equipment is damaged in transit contact the shipper If you have additional concerns in case of failure about missing parts or to return equipment contact your nearest Motorola representative To Return Equipment For locations contact Inside the U S A Motorola 20 Cabot Blvd Mansfield MA 02048 1193 Phone 800 ...

Page 176: ... Product name and description Serial number Failure symptoms Packaging Guidelines for Equipment Return Data communications equipment or parts that are to be returned to Motorola for any reason must be properly packaged to prevent damage in shipment and handling If the original packing material and shipping container are available reuse these items to return equipment If these items are not availab...

Page 177: ... 3 12 Access Security Tone Duration B 32 AccessWay enclosure 1 10 AccessWay enclosure ventilation 1 11 AccessWay installation 1 10 AccessWay power module 1 24 AccessWay shipping contents 1 10 Across button D 3 ACU 3 2 5 2 B 25 Adaptive Rate B 4 address 4 8 addresses enclosure 1 20 alarm relay contacts 1 26 Answer Call B 1 Answer command 3 8 Answer Restoral 3 22 B 4 assign address to remote modem 4...

Page 178: ... line 3 22 battery 1 25 Blind dial B 3 Break Signal Receipt Handling B 5 Buffer Delay B 6 Buffer Option B 14 Busy Out test 5 10 B 2 buttons 1 1 buttons control D 3 C cable clamp 1 26 cable connections 1 6 cable communications 4 3 cabling 1 31 2 1 3 1 cabling AccessWay enclosure 1 18 Call Progress Reporting B 3 Call Progress Result Codes B 34 Call Time Out B 20 Call Answering Mode B 5 Callback 2 2 ...

Page 179: ... port selection menu 4 2 configuration and phone number access restriction 3 15 configuration defined 3 2 configuration options front panel D 3 CONFIGURE option of Fast RVu 4 4 configure the Vanguard 3460 Daughtercard 2 1 configuring a modem for async operation 3 4 configuring a modem for leased line sync operation 3 5 Connect Message B 5 Connect Message Result Codes B 34 B 35 connectors C 8 C 9 C...

Page 180: ...3 23 B 10 Dial Type B 17 Dial Wait B 7 Dialing Options 3 11 dimensions C 2 DIP switch 1 20 disconnect a dial call 4 8 Disconnect Buffer Delay B 32 Disconnect symbol 3 9 Display Information 3 13 Display Modem ID 4 8 B 25 display or update phonebook 4 8 Display Result Code B 3 display S Register value B 1 Display Stored Telephone Number B 14 Documentation improving xiii Down button D 3 DSR Control B...

Page 181: ...aracter B 31 Escape Code Guard Time B 32 escape command 3 8 escape mode 3 2 B 1 EU directives A 2 F Factory repair 2 Fast RVu 1 31 2 1 3 1 3 2 3 17 B 15 cable 1 10 Fast RVu windows 4 2 Fast RVu with multiple enclosures 1 18 Fax Class 1 Result Codes B 37 fax control AT commands B 28 fax specifications C 3 fax status 4 5 FCC A 12 Feedback and comments on documentation xiii ferrite bead 1 3 1 4 1 10 ...

Page 182: ...xi interoperability C 3 ITU T C 21 ITU T V 24 C 9 L LAL B 27 language selection menu 4 2 LAPM error correction B 7 B 9 LCD D 2 LCD display 1 1 LDL B 27 LDL test and Reliable mode B 20 LEASE Connector C 12 LEASE connector C 15 Lease to Dial Threshold 3 22 B 8 LEDs 1 4 1 22 C 19 light bars B 19 C 20 LINE A connector C 9 LINE B connector C 9 line conditions 3 22 LINE connector 1 4 C 14 Line Feed Char...

Page 183: ...e 1 20 modem selection menu 4 2 Modulation Mode B 12 Modulation Options 3 10 Motorola Customer Administration 1 3 Motorola distributors 1 3 Motorola network management system 1 2 1 21 Motorola URL xi MR LED C 19 N network administrator 2 1 Network Control NC Address B 14 network management 1 18 network management commands 3 2 3 20 B 16 network management interface C 7 network management interface ...

Page 184: ... Password Protection Unlock B 17 Pause After Dialing B 7 Pause delay symbol 3 9 PHONE connector 1 4 C 14 PHONE LINE connector C 14 Phonebook B 22 B 28 phonebook 2 2 power cable 1 17 power connector C 11 C 15 power module 1 24 1 25 C 6 power module LEDs 1 26 power requirements C 16 power reset 4 8 Power surges 1 9 1 15 power switch 1 4 power transformer 1 3 1 10 C 2 C 16 Power Up in Option Set B 28...

Page 185: ... 3 17 Remote Guard Time B 32 remote modem management 3 20 Remote modem configuration and status 3 17 Repair 1 8 Repeat command 3 8 Require Remote Telephone Number B 22 restoral 3 22 Restoral Auto Redial 3 23 B 18 Restoral Options 3 12 restoraliInitiation termination 3 23 Result Code Format B 3 Result Codes Call Progress B 34 Connect Message B 34 Fax B 37 Miscellaneous B 37 Remote Configuration B 3...

Page 186: ...est 1 4 1 22 Send Longspace Before Disconnecting B 4 serial number 4 8 SET button 4 5 shipping contents 1 3 site specific parameters 3 10 Slot 9 1 18 1 21 3 20 slot addresses 1 20 slots enclosure 1 20 software download 4 12 software information B 2 Speaker Control B 2 Speaker Volume B 2 Special notices description vii specifications C 1 D 1 specifications electromagnetic C 5 Speed Bar Display B 19...

Page 187: ...ed or Dial Connections C 9 telephone connectors Modems That Support Two Wire Leased or Dial Connections C 8 telephone interface C 10 telephone number 3 3 Telephone Number to Dial B 6 temperature C 4 Terminal Inactivity Disconnect B 32 Terminal Options 3 11 Test B 27 Test Options 3 10 Test Pattern Result Code B 37 Test Restoral 3 23 B 20 Test Timer B 32 TESTS option of Fast RVu 4 4 tests executing ...

Page 188: ...tors and interfaces C 12 Vanguard Daughtercard Installation Guide 1 2 1 31 Vanguard Daughtercard setup 2 1 ventilation 1 11 Verify Password B 23 vibration and shock C 4 W Wait For Data Carrier B 31 Wait For Dial Tone B 31 Wait symbol 3 9 Warning double pole neutral fusing 1 24 electrical shock 1 24 Warning notice description viii Warning statement connecting ports 1 7 lightning 1 9 1 15 Power modu...

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Summary of Contents for 3460 Fast'R

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Motorola 3460 Fast'R, User Manual

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Summary of Contents for 3460 Fast'R

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