Motorola 16C-H5PRO-B User Manual Download

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Installation Guide

Avigilon™ H5 Pro High Definition Professional IP Camera
Models:

61C-H5PRO-B, 40C-H5PRO-B, 26C-H5PRO-B, 16C-H5PRO-B
and 8C-H5PRO-B

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Summary of Contents for 16C-H5PRO-B

Page 1: ...Installation Guide Avigilon H5 Pro High Definition Professional IP Camera Models 61C H5PRO B 40C H5PRO B 26C H5PRO B 16C H5PRO B and 8C H5PRO B ...

Page 2: ...nly If used outdoors an approved outdoor mounting adapter or enclosure is required Consult with Avigilon for more information l Installation must be performed by qualified personnel only and must conform to all local codes l This product is intended to be supplied by a UL Listed Power Unit marked Class 2 or LPS or Limited Power Source with output rated 12 VDC or 24 VAC 18 W min or Power over Ether...

Page 3: ...d to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does c...

Page 4: ...uct reaches its end of life take it to a collection point designated by local authorities Some collection points accept products for free The separate collection and recycling of your product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment iv ...

Page 5: ...sign trademark patent or other intellectual property rights of Avigilon Corporation or its licensors Disclaimer This document has been compiled and published using product descriptions and specifications available at the time of publication The contents of this document and the specifications of the products discussed herein are subject to change without notice Avigilon Corporation reserves the ri...

Page 6: ...ssigning an IP Address 8 Accessing the Live Video Stream 9 Aiming and Focusing the Camera 9 Optional Configuring Onboard Storage 10 For More Information 10 Cable Connections 11 Connecting External Power 11 Connecting to External Devices 11 Connection Status LED Indicator 13 Troubleshooting Network Connections and LED Behavior 13 Resetting to Factory Default Settings 14 Setting the IP Address Using...

Page 7: ... 3 EF S mount index A white mark on the lens mount to help you align an EF S lens to the camera 4 EF mount index A red mark on the lens mount to help you align the EF lens to the camera 5 Camera mounts Provides mounting points for the camera Mounts accept 1 4 20 UNC bolts commonly found on tripods and mounting brackets Overview 1 ...

Page 8: ... connection in the Ethernet port 4 Ethernet port Accepts an Ethernet connection to a network Server communication and image data transmission occurs over this connection Also receives power when it is connected to a network that provides Power over Ethernet 5 Connection status LED indicator Provides information about device operation For more information see Connection Status LED Indicator on page...

Page 9: ... used instead of the Ethernet port for network connection Server communication and image data transmission occurs over this connection Ethernet communication is disabled when an SFP module is installed 8 Audio I O connector Accepts a mini jack connector 3 5 mm Rear View 3 ...

Page 10: ... Analytics Cameras When installing an Avigilon video analytics camera follow the listed mounting and aiming recommendations to maximize the camera s analytics capabilities l The camera should be installed above 274 cm 9 l The camera should tilt downwards no more than 45 degrees l The camera image should be level with the horizon line l The camera should be mounted to a stable surface to minimize t...

Page 11: ...aximum weight of the lens is 1050 g 2 31 lb Any lens that is heavier shall be supported by a separate mounting bracket for the lens supplied by the lens manufacturer To mount a lens to the camera complete the following steps 1 Do not connect power to the camera until after the lens is mounted 2 If the lens includes a collar install the collar to the lens first 3 Remove the dust cap from the lens m...

Page 12: ...nting the Camera 1 Use the 20 UNC threaded holes to mount the camera on to a bracket tripod or in an enclosure as required o Mount the camera using the tripod collar on the lens o If the lens does not have a tripod collar use the threaded hole at the bottom of the camera Consult the installation instructions provided with the bracket tripod or enclosure for detailed mounting instructions CAUTION A...

Page 13: ...ilable the LEDs will turn on If you are connecting to the network using the SFP port the Ethernet port and PoE will be disabled b External Power Connect an external 12 V DC or 24 V AC power source to the power connector block Use this power connection when connecting to the network using the SFP port Note The lens must be mounted before you power the camera 4 Connect to the network using one of th...

Page 14: ...gilon High Definition H4 and H5 IP Camera Web Interface User Guide l Camera Configuration Tool version 1 4 4 or later cameras discovered in the factory default state will be identified by Select the Admin Users tab to create the first user For more information see the Avigilon Camera Configuration Tool User Guide l Avigilon Control Center software version 7 4 or later or version 6 14 12 or later w...

Page 15: ... these cameras do not have a default username or password and will be in a factory default state You must create a user with administrator privileges before the camera is operational For more information see Initializing a Camera Username and Password on the previous page l Cameras manufactured before January 1 2020 login to the camera using the default username of administrator with no password I...

Page 16: ...orage may suffer and result in the loss of frames or footage Ensure the microSD card is designed for continuous video recording or the microSD card life expectancy may be adversely affected 1 Insert the microSD card into the camera CAUTION Do not force the microSD card into the camera or you may damage the card and the camera The card can only be inserted in one direction 2 Access the camera s web...

Page 17: ...ires 3 Insert the two power wires into the two terminals on the power connector block The connection can be made with either polarity Use a small slotted 5 64 or 2 mm blade width screwdriver to loosen and tighten the terminals 4 Attach the power connector block back into the camera WARNING This product is intended to be supplied by a UL Listed Power Unit marked Class 2 or LPS or Limited Power Sour...

Page 18: ...ion can be used to energize a relay coil with up to 200 mA If more than 200 mA is required an external power supply up to 25 VDC at 120 mA can be used The pinout for the connector is shown in the following diagram The wiring for the connector pinout is shown in the following table Pin Purpose Wire 1 Audio IN Red 3 GND Yellow Connecting to ExternalDevices 12 ...

Page 19: ...cted to the Network Video Management software or an ACC Server The default connected setting can be changed to Off using the camera s web user interface For more information see the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide Troubleshooting Network Connections and LED Behavior LED Behavior Suggested Solution l Green LED is off and amber is on l Both LEDs are off l Both L...

Page 20: ...irmware revert button is shown in the following diagram 1 Disconnect power from the device 2 Using a straightened paperclip or similar tool gently press and hold the firmware revert button 3 While continuing to hold the button power the device Release the button after three seconds CAUTION Do not apply excessive force Inserting the tool too far may damage the camera Resetting to Factory Default Se...

Page 21: ...rence 2 Open a Command Prompt window and enter the following commands a arp s New Camera IP Address Camera MAC Address For example arp s 192 168 1 10 00 18 85 12 45 78 b ping l 123 t New Camera IP Address For example ping l 123 t 192 168 1 10 3 Reboot the camera 4 Close the Command prompt window when you see the following message Reply from New Camera IP Address Setting the IP Address Using the AR...

Page 22: ...ective glass is still not clean obtain an image sensor cleaning swab and solution Follow the cleaning instructions provided by the manufacturer CAUTION l Never touch the image sensor or any glass elements inside the lens mount Only clean the image sensor with the recommended cleaning tools l Do not allow dust moisture or any other foreign debris to enter the lens mount l Avoid leaving the image se...

Page 23: ...t Avigilon warranty terms for this product are provided at avigilon com warranty Warranty service and technical support can be obtained by contacting Avigilon Technical Support avigilon com contact Limited Warranty and TechnicalSupport 17 ...

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