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LG-E971

 User Guide

Some of the contents of this manual may not apply to your phone, depending on the software and your 
service provider.
This handset is not suitable for people who have a visual impairment due to the touch screen 
keyboard.
Copyright ©2012 LG Electronics, Inc. All rights reserved. LG and the LG logo are registered trademarks 
of LG Group and its related entities. All other trademarks are the property of their respective owners.
Google™, Google Maps™, Gmail™, YouTube™, Google Talk™ and Play Store™ are trademarks of 
Google, Inc.

ENGLISH

This guide helps you to get started using your phone.

Summary of Contents for LG-E971

Page 1: ...impairment due to the touch screen keyboard Copyright 2012 LG Electronics Inc All rights reserved LG and the LG logo are registered trademarks of LG Group and its related entities All other trademarks are the property of their respective owners Google Google Maps Gmail YouTube Google Talk and Play Store are trademarks of Google Inc ENGLISH This guide helps you to get started using your phone ...

Page 2: ...tion drawer 23 Viewing the status bar 23 Onscreen keyboard 25 Entering accented letters 25 Google account set up 26 Connecting to Networks and Devices 27 Wi Fi 27 Connecting to Wi Fi networks 27 Bluetooth 27 Sharing your phone s data connection 28 To rename or secure your portable hotspot 28 Using the Wi Fi Cast 29 Enabling Wi Fi Direct to share through SmartShare 29 Using SmartShare 30 Calls 32 M...

Page 3: ...lders 37 Composing and sending email 38 Camera 39 Getting to know the viewfinder 39 Taking a quick photo 40 Once you ve taken the photo 40 Using the advanced settings 40 Video camera 42 Getting to know the viewfinder 42 Shooting a quick video 43 After shooting a video 43 Using the advanced settings 43 Adjusting the volume when viewing a video 44 Video Wiz 45 Multimedia 46 Video Player 46 Playing a v...

Page 4: ...51 Adding an event to your calendar 51 Tasks 51 Polaris Office 52 FileShare 52 Backup 52 Back up your smart phone data 53 Scheduling automatic backups 53 Restoring smart phone data 53 The web 55 Internet 55 Using the web toolbar 55 Using options 55 Settings 56 WIRELESS NETWORKS 56 DEVICE 57 PERSONAL 58 SYSTEM 59 Phone software update 60 DivX HD 61 DTS 61 Dolby Mobile 61 Accessories 62 Troubleshooti...

Page 5: ...er the power output of the device Before a phone model is available for sale to the public compliance with the European R TTE directive must be shown This directive includes as one essential requirement the protection of the health and the safety for the user and any other person The highest SAR value for this device when tested for use at the ear is X XXX W kg This device meets RF exposure guidel...

Page 6: ...e user s authority to operate the equipment Product care and maintenance WARNING Only use batteries chargers and accessories approved for use with this particular phone model The use of any other types may invalidate any approval or warranty applying to the phone and may be dangerous Do not disassemble this unit Take it to a qualified service technician when repair work is required Repairs under w...

Page 7: ...remely prolonged direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns Therefore use care when handling your phone during or immediately after operation Efficient phone operation Electronic and medical devices All mobile phones may receive interference which could affect performance Do not use your mobile phone near medical equipment without requesting ...

Page 8: ...s is of particular importance when near roads Avoid damage to your hearing Damage to your hearing can occur if you are exposed to loud sound for long periods of time We therefore recommend that you do not turn on or off the handset close to your ear We also recommend that music and call volumes are set to a reasonable level When using headphones turn the volume down if you cannot hear the people s...

Page 9: ...t could compromise the battery s performance Use only LG batteries and chargers LG chargers are designed to maximise battery life Do not disassemble or shortcircuit the battery pack Keep the metal contacts of the battery pack clean Replace the battery when it no longer provides acceptable performance The battery pack may be recharged hundreds of times before it needs replacing Recharge the battery...

Page 10: ... configuration product settings usage patterns battery and environmental conditions Make sure that no sharp edged items such as animal s teeth or nails come into contact with the battery This could cause a fire Guidelines for safe and efficient use ...

Page 11: ...f lead All batteries accumulators should be disposed separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities The correct disposal of your old batteries accumulators will help to prevent potential negative consequences for the environment animal and human health For more detailed information about disposal of your old batt...

Page 12: ...adio communications you are not using If you are not using Wi Fi Bluetooth or GPS turn them off Reduce screen brightness and set a shorter screen timeout Turn off automatic syncing for Gmail Calendar Contacts and other applications Some applications you have downloaded may reduce battery power To check the battery power level Touch Apps tab Settings About phone from the SYSTEM Status The battery s...

Page 13: ...u through how to draw a screen unlock pattern You have to create a Backup PIN as a safety measure if you forgot pattern lock Caution Create a Google account before setting an unlock pattern and remember Backup PIN you created while creating Pattern lock WARNING Precautions to take when using pattern lock It is very important to remember the unlock pattern you set You will not be able to access you...

Page 14: ...ortant data before performing a Hard Reset 7 Opening and switching applications Multitasking is easy with Android because you can keep more than one application running at the same time There s no need to quit an application before opening another Use and switch between several open applications Android manages each application stopping and starting them as needed to ensure that idle applications ...

Page 15: ...XP 32 bit Service pack 2 Windows Vista 32 bit 64 bit Windows 7 32 bit 64 bit CPU 1 GHz or higher processors Memory 512 MB or higher RAMs Graphic card 1024 x 768 resolution 32 bit color or higher HDD 100 MB or more free hard disk space More free hard disk space may be needed depending on the volume of data stored Required software LG integrated drivers Windows Media Player 10 or later NOTE LG Integ...

Page 16: ...on to disconnect the phone To disconnect your phone from the computer Open the notification drawer and touch Charge only to disconnect your phone from the computer safely 11 Hold your phone upright Hold your mobile phone vertically as you would a regular phone The LG E971 has an internal antenna Be careful not to scratch or damage the back of the phone as this may affect performance While making r...

Page 17: ...ack key Return to the previous screen NOTE Proximity sensor When receiving and making calls the proximity sensor automatically turns the backlight off and locks the touch screen by sensing when the phone is near your ear This extends battery life and prevents you from unintentionally activating the touch screen during calls WARNING Placing a heavy object on the phone or sitting on it can damage th...

Page 18: ...he home screen Control ringer volume During a call Control your earpiece volume When playing a track Control volume continuously SIM card slot Getting to know your phone QuickMemo Hotkey Camera lens Speaker Flash WARNING Encloses the battery compartment Please do not open the back cover ...

Page 19: ...he current screen 3 NOTE Please use a fingertip while using the QuickMemo function Do not use your fingernail Using the QuickMemo options While using the QuickMemo function you can easily use the QuickMenu options Select if you want to use the background screen or not Undo or Redo Select the pen type and the colour Erase the memo that you created Send or share the current QuickMemo to others Save ...

Page 20: ...Cover by Pin Slide the Micro USIM card into the Micro USIM card slot Make sure the Gold contact area on the card is facing downwards Charging your phone The charger connector is at the top of the phone Insert the charger and plug it into an electrical outlet NOTE The battery must be fully charged initially to improve battery lifetime 1 2 Getting to know your phone ...

Page 21: ...en You can lock your screen so that only you can unlock it to access your phone To set an Unlock Pattern PIN or Password for the first time Touch Apps tab Settings Lock screen Select screen lock None Swipe Face Unlock Pattern PIN or Password NOTE Precautions to take when using pattern lock It is very important to remember the unlock pattern you set You will not be able to access your phone if you ...

Page 22: ... screen you can view menu icons at the bottom of the screen Menu icons provide easy one touch access to the functions you use the most Touch the Phone icon to bring up the touch screen dialpad to make a call Touch the Contacts icon to open your contacts Touch the Notebook icon to open your notebook function Touch the Messaging icon to access the messaging menu This is where you can create a new me...

Page 23: ...n to your previous screen Notification drawer The notification drawer runs across the top of your screen Touch and slide the notification drawer down with your finger Touch to manage the Notifications Here you can check and manage Sound profile Wi Fi Bluetooth NFC GPS Accounts sync Airplane mode Auto rotate screen Brightness Data enabled or Portable Wi Fi hotspot Viewing the status bar The status ...

Page 24: ...voicemail Ringer is silenced NFC is on Vibrate mode Battery fully charged Battery is charging Phone is connected to PC via USB cable Downloading data Icon Description Uploading data GPS is acquiring Receiving location data from GPS Data is syncing New Gmail New Google Talk message New message Song is playing USB tethering is active Portable Wi Fi hotspot is active Both USB tethering and portable h...

Page 25: ... caps Tap to switch to the numbers and symbols keyboard You can also touch and hold this tab to view the Settings menu Tap to enter a space Tap to create a new line in the message field Tap to delete the previous character Entering accented letters When you select French or Spanish as the text entry language you can enter special French or Spanish characters e g á For example to input á touch and ...

Page 26: ... account If you have a Google account touch Existing enter your email address and password then touch Sign in Once you have set up your Google account on your phone your phone automatically synchronises with your Google account on the web Your contacts Gmail messages Calendar events and other information from these applications and services on the web are synchronised with your phone This depends ...

Page 27: ...als Ask your network administrator for details After connecting to a Wi Fi network the status bar displays icon that indicate Wi Fi status Bluetooth You can use Bluetooth to send data by running a corresponding application as on most other mobile phones TIP With LG E971 you can enjoy Bluetooth high speed If the device you want to share files which also supports high speed Bluetooth the files will ...

Page 28: ...he WIRELESS NETWORKS Portable Wi Fi hotspot Choose options that you want to adjust TIP If your computer is running Windows 7 or a recent distribution of some flavours of Linux such as Ubuntu you don t usually need to prepare your computer for tethering But if you re running an earlier version of Windows or another operating system you may need to prepare your computer to establish a network connec...

Page 29: ...from the WIRELESS NETWORKS Wi Fi Direct Touch the Wi Fi Direct checkbox to turn on Select a device to connect from the scanned device list Touch Connect Enabling Wi Fi Direct to share through SmartShare Wi Fi Direct automatically scans nearby Wi Fi Direct devices and the searched devices are listed as they are found and you can select a specific device to share multimedia data through SmartShare W...

Page 30: ...your renderer devices Let your renderer device e g TV play multimedia contents from your remote content library e g PC NOTE Make sure that the DLNA functionality of your devices is properly configured e g TV and PC Touch Apps tab SmartShare Touch the To button and select the device from the renderer device list Touch the From button and select the device of the remote content library You can brows...

Page 31: ...ry Touch and hold a content thumbnail and then touch Download NOTICE A few types of contents are not supported To upload contents from the remote content library NOTE Make sure that the microSD card is correctly mounted and the Receive files option in the Settings menu is checked Touch Apps tab SmartShare Touch the From button and select My phone You can browse the local content library Touch and ...

Page 32: ... a message TIP Quick msg You can send a message quickly using this function This is useful if you need to reject a call with message during a meeting Adjusting call volume To adjust the in call volume during a call use the Volume up and down keys on the left hand side of the phone Making a second call During your first call touch Menu Add call and dial the number Also you can go recent dialled list...

Page 33: ...ing to and managing your voicemail Save unknown numbers Add unknown numbers to contacts after a call Call reject Allows you to set the call reject function Choose from Disabled Reject calls on list or Reject all calls Quick messages When you want to reject a call you can send a quick message using this function This is useful if you need to reject a call during a meeting Call forwarding Choose whe...

Page 34: ...elect from Gallery Select the contact type by touching Touch a category of contact information and enter the details about your contact Touch Save Favourite contacts You can classify frequently called contacts as favourites Adding a contact to your favourites Touch to open your contacts Touch a contact to view their details Touch the star to the right of the contact s name The star turns yellow co...

Page 35: ...to device Import contacts A popup window to select the file type and a file to import will appear On the popup click the Select a file and Windows Explorer will appear Select the contacts file to import in Windows Explorer and click the Open Click OK A Field mapping popup to link the contacts in your device and new contacts data will appear If there is a conflict between the data in your PC contacts an...

Page 36: ...screen As you view and send additional messages a message thread is created WARNING The 160 character limit may vary from country to country depending on the language and how the SMS is coded WARNING If an image video or audio file is added to an SMS message it is automatically converted into an MMS message and you are charged accordingly Threaded box Messages SMS MMS exchanged with another party ...

Page 37: ...t Touch Apps tab E mail in the account screen touch Delete account touch an account you want to delete Delete OK Email account screen You can touch an account to view its Inbox The account from which you send email by default is indicated with a tick Touch to open your Combined Inbox with messages sent to all of your accounts Messages in the Combined Inbox are colour coded on the left by account u...

Page 38: ... Touch to attach files if required Enter the text of the message Touch the If you aren t connected to a network for example if you re working in airplane mode the mes sages that you send are stored in your Outbox folder until you re connected to a network again If it contains any pending messages the Outbox is displayed on the Accounts screen TIP When a new email arrives in the inbox you will recei...

Page 39: ...shot Touch this icon to capture the missing moment before pressing the shutter Scene mode Choose from Normal HDR Panorama or Continuous shot Settings Touch this icon to open the Settings menu Video mode Touch this icon to switch to video mode Taking a photo Gallery Touch to view the last photo you captured This enables you to access your gallery and view saved photos within camera mode Camera ...

Page 40: ...o edit the name of the selected picture Rotate left right To rotate left or right Crop Crop your photo Move your finger across the screen to select the area Edit View and edit the picture Select the photo resolution If you choose the high resolution the file size will increase which means you will be able to store fewer photos in the memory Improves colour qualities in different lighting condition...

Page 41: ... the pictures Set a delay after the capture button is pressed This is ideal if you want to be in the photo Activate to use your phone s location based services Take pictures wherever you are and tag them with the location If you upload tagged pictures to a blog that supports geotagging you can see the pictures displayed on a map NOTE This function is only available when GPS is active Select one of...

Page 42: ...mount of sunlight entering the video Live effect Live effect provides various visual effects when taking a video Settings Touch this icon to open the settings menu Camera mode Touch this icon to switch to camera mode Start recording Gallery Touch to view the last video you recorded This enables you to access your gallery and view your saved videos from within video mode Video camera ...

Page 43: ... Rename Tap to edit the name of the selected video Details Tap to see a detailed information such as the name date time size and type Using the advanced settings Using the viewfinder touch to open all the advanced options Touch if you want to change the viewfinder menu Switch between the rear facing camera lens and the front facing camera lens Zoom in or zoom out This defines and controls the amou...

Page 44: ...44 Adjusting the volume when viewing a video To adjust the volume of a video while it is playing use the volume keys on the right hand side of the phone Video camera ...

Page 45: ...ch Delete selected or Delete all Add Style Touch this icon to select the desired movie style Touch the up or down arrow to scroll through and select the style you want Added image video Displays all of the selected image s and or video s for your movie Save Touch this icon to save the movie file Edit Touch this icon to edit the movie file Swipe left and right to select the footage to edit Touch th...

Page 46: ... connected with headset jack Touch Speed controller icon and drag the progress bar to control playback speed Touch Preview frame icon and drag the handler of seek bar to explore the content with a preview screen Touch to lock a video screen Touch the direct list icon to see the list of videos To change the volume while watching video press the up and down volume keys on the righthand side of the p...

Page 47: ...revious song Touch to manage the music volume Touch to set repeat mode Touch to set shuffle mode Touch to see the current playlist Touch to see lyrics This option is on only if the song includes the lyrics To change the volume while listening to music press the up and down volume keys on the right hand side of the phone Touch and hold any song in the list It displays Play Add to playlist Set as ri...

Page 48: ...settings can be set Using Tag reading When touching the set tag mode will be activated right away Media Home Using media home Touch Apps tab Media Home Select the desired function among of videos photos music Setting media home Touch Apps tab Media Home Settings You can change the settings based on your preferences Tip Once you connect your device to a TV or monitor via a MHL cable media home apps...

Page 49: ...y or edit mode Undo or Redo Tap this button to write Select the Pen type Thickness Opacity and Colour Erase the memo that you created Touch to attach the files using Picture Capture picture Video Capture video Audio Record voice Location Sticker and Date and time Share the current note to others via Gmail E mail Social Bluetooth Messaging Picasa Google Memo Save the note with the current screen Se...

Page 50: ...martWorld www lgworld com and select your country 2 Download LG SmartWorld App 3 Execute and install the downloaded file 4 Access LG SmartWorld by tapping the icon How to use LG SmartWorld Participate in monthly LG SmartWorld promotions Search Content Find contents by category e g Games Edudation Entertainment etc List of downloaded to be updated contents Try the easy Menu buttons to find what you...

Page 51: ...nt to your calendar Touch Apps tab Calendar On the screen you can find the different view types of the Calendar Day Week Month Agen da Tap on the date you want to add event on and touch Touch Event name then enter the event name Touch Location and enter the location Check the date and enter the time you want your event to start and finish If you want to add a note to your event touch Description and...

Page 52: ... Videos Music and Document Backup About backing up and restoring smart phone data It recommends that you regularly create and save a backup file on the Internal Storage especially before you update any software Maintaining a current backup file on Storage memory might allow you to recover smart phone data if your smart phone is lost stolen or corrupted by an unforeseen issue This Backup applicatio...

Page 53: ...our device data and settings and select Continue Select the check box next to the data you want to back up and then select Continue to finish the schedule set Restoring smart phone data To restore data that is in your on board device memory mass storage mode must be turned off NOTE All files that are stored on your smart phone are deleted before the backup file is restored Touch Apps tab and then s...

Page 54: ...e Menu from the Backup screen and select Settings Security Enable encryption and select the check box To restore synchronised organizer data you must have an activation password NOTE You can also enable automatic delete old backups and only keep the most recent backup Press the Menu from the Backup screen and select Settings Scheduled backup Auto delete old backups to select the number of schedule...

Page 55: ...own the icon tilt the device toward body to zoom in or reverse to zoom out Touch to add a new window Touch to access bookmarks Using options Press to view options Refresh Update the current web page Save to bookmarks Add the current web page as bookmark Go to Homepage Allow you to go to a homepage Share page Allows you to share the web page with others via Bluetooth E mail Gmail Google Messaging S...

Page 56: ...onnection directly with Wi Fi devices without any Access Point Portable Wi Fi hotspot Allows you to share mobile network via Wi Fi and you can configure the portable Wi Fi hotspot settings NFC Your LG E971 is NFC enabled mobile phone NFC Near Field Communication is a wireless connectivity technology that enables two way communication between electronic devices It operates over a distance of a few ...

Page 57: ...k for calls and notifications Quiet time Set times to turn off all sounds except alarm and media Dial pad touch tones Allows you to set the phone to play tones when using the dialpad to dial numbers Touch sounds Allows you to set your phone to play a sound when you touch buttons icons and other onscreen items that react to your touch Screen lock sound Allows you to set your phone to play a sound w...

Page 58: ...hold item and tilt device to move item within home screens or applications Tilt sensitivity Test and adjust sensitivity of tilt sensor for home screen and applications Silence incoming calls Flip device to mute incoming call Snooze or stop alarm Flip device to snooze or stop alarm Pause video Flip device to pause playing video Help Help for gesture functions Storage INTERNAL STORAGE View the inter...

Page 59: ...uage for the text on your phone and for configuring the on screen keyboard including words you ve added to its dictionary Backup reset Change the settings for managing your settings and data Back up my data Set to back up your settings and application data to the Google server Backup account Set to back up your account Automatic restore Set to restore your settings and application data when the ap...

Page 60: ... only be available if and when LG makes a newer firmware version available for your device As the mobile phone firmware update requires the user s full attention for the duration of the update process please make sure you check all instructions and notes that appear at each step before proceeding Please note that removing the USB data cable during the upgrade may seriously damage your mobile phone...

Page 61: ...onvert your files into DivX videos ABOUT DIVX VIDEO ON DEMAND This DivX Certified device must be registered in order to play purchased DivX Video on Demand VOD movies To obtain your registration code locate the DivX VOD section in your device setup menu Go to vod divx com for more information on how to complete your registration DivX Certified to play DivX video up to HD 720p including premium con...

Page 62: ...lot Pin Rubberdium Pen NOTE Always use genuine LG accessories Failure to do this may void your warranty Accessories may vary in different regions Accessories Notice You can use more convenient if you are use the Rubberdium Pen for homescreen touch However the bottom button back home recently apps menu button is not run to Rubberdium Pen Please use your finger directly WARNING Do not touch strongly...

Page 63: ...ths old If so change your Micro USIM at your network provider s nearest branch Contact your service provider Codes do not match To change a security code you will need to confirm the new code by re entering it If you forget the code contact your service provider The two codes you have entered do not match Any application cannot be set Not supported by service provider or registration required Cont...

Page 64: ...enu and turn the function off Impossible to receive send SMS picture Memory full Delete some messages from the phone Files not opening Unsupported file format Check the file formats that can be supported The screen does not turn on when I receive a call Proximity sensor problem If you use any protection tape or case check to see if it has covered the area around the proximity sensor Make sure that...

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