Kenmore 350 Series User Manual Download

Page: 1 / 48

PRINTED IN U.S.A.

Part No. 7282598 (Rev. D 10/18/06)

• Warranty

• Installation

• Start Up / Setting Timer

• How It Works

• Care Of

• Specifications

• Repair Parts

Water Softeners

With Deluxe Valve

Sears, Roebuck and Co., 3333 Beverly Road, Hoffman Estates, IL 60179 USA

www.KenmoreWater.com

Repair or Parts ? Call toll free 1-800-366-7278

See back cover for other Sears service numbers.

Caution:
Read and follow all safety rules and operating
instructions before first use of this product.

MODEL NOS.

IntelliSoft 350 Series 625.383560

IntelliSoft 350 Series 625.393560

OWNER'S MANUAL

SAVE THIS MANUAL

Use the plastic bag and tie provided, to hang manuals nearby
the softener for future reference.

Questions ?
Visit www.KenmoreWater.com
or call toll free 1-800-426-9345 (M - F, 7AM - 8 PM CST)

Systems Tested and Certified by NSF International against

NSF/ANSI Standard 44 for softener performance.

Summary of Contents for 350 Series

Page 1: ...for other Sears service numbers Caution Read and follow all safety rules and operating instructions before first use of this product MODEL NOS IntelliSoft 350 Series 625 383560 IntelliSoft 350 Series 625 393560 OWNER S MANUAL SAVE THIS MANUAL Use the plastic bag and tie provided to hang manuals nearby the softener for future reference Questions Visit www KenmoreWater com or call toll free 1 800 42...

Page 2: ...re of this product if it is not installed operated or maintained according to the all instruc tions supplied with the product 4 Damage to or failure of this product resulting from accident abuse misuse or use for other than its intend ed purpose 5 Damage to or failure of this product caused by the use of detergents cleaners chemicals or utensils other than those recommended in all instructions sup...

Page 3: ...426 9345 or visit KenmoreWater com For repair or replacement parts call toll free 1 800 366 7278 See back cover for other Sears service numbers Questions Call The Kenmore Water Line 1 800 426 9345 FACTS AND FIGURES TO KEEP Fill in the blanks below and keep this book in a safe place so you always have these facts Water Softener Model No ____________________________________ Serial Number ___________...

Page 4: ...ow to protect from freezing on page 31 CAUTION Please read and comply with the following guides to prevent damage to the sof tener or other property personal injury or possible fatal shock Y This softener works on 24 volts only Be sure to use only the transformer included Plug it into a nominal 120V 60 cycle household outlet that is grounded and properly protected by an overcurrent device such as ...

Page 5: ...ems against the packing list below Note any items lost or damaged in shipment Note any damage to the shipping carton Refer to the exploded view and parts list in the back of the manual for the part names and numbers of missing or damaged items Contact the store where purchased if problems exist PARTS DESCRIPTIONS Nozzle Assembly Valve Assembly Face Plate Cover Main Brinewell Cover Brinewell Brine ...

Page 6: ...OR PVC PLASTIC Hacksaw Adjustable Wrench Primer and Solvent Cement approved for use on potable water ADDITIONAL TOOLS NEEDED FOR THE FOLLOWING INSTALLATIONS Questions Call The Kenmore Water Line 1 800 426 9345 FIG 2 THE PROPER ORDER TO INSTALL WATER TREATING EQUIPMENT Shows sequence of equipment only Seldom if ever would all items be needed Sediment or Taste Odor Cartridge Filter Cold soft water H...

Page 7: ...ot repair or pay for water damage 7 A grounded 120V electrical outlet is needed within 10 feet of the softener See Fig 3 This is to plug in the transformer The softener has a 10 foot power cable Be sure the outlet and transformer are in an inside place to protect from wet weather Use a continuously live outlet which cannot be acci dentally switched off 8 When installing in an outside location you ...

Page 8: ...side hard water heater water in bypass valve Questions Call The Kenmore Water Line 1 800 426 9345 Your House Main Water Pipe Left Right 120V 60Hz Electrical Outlet Valve Outlet Side Valve Inlet Inlet Outlet To Water Softener Raw Water Soft Water Main Water Pipe CROSS OVER In what direction does the water flow Be sure to plan IN and OUT piping so water flow is to the softener valve inlet Plan a cro...

Page 9: ...from galvanized to copper pipe use approved dielectric insulating connectors ALWAYS install the bypass valve that is included with the unit or a three valve bypass See Fig 9 to13 Bypass valves let you turn off water to the softener if needed for repairs but still have water in the house pipes Drain tubing 3 8 inside diameter is needed for the valve and salt tank drains See Fig 16 If a rigid valve ...

Page 10: ...r 125 psi Adding a pressure reducing valve may reduce the flow NOTE Add these readings to the Facts and Figure table on page 3 If you have a well water system look at the pressure gauge to find the water pressure Call your local water department if you have city water They will tell you what the water pressure is where you live NOTE Add these readings to the Facts and Figure table on page 3 Check ...

Page 11: ...and remove any foreign materials from the valve inlet and outlet ports See Fig 9 Carefully remove the two large plastic clips you will use them Check to be sure the turbine and turbine support are firmly in place See Fig 10 BYPASS VALVE 6 Put a light coating of silicone grease on the o ring seals and slide onto the bypass valve 7 Push the bypass valve into the softener valve as far as it will go S...

Page 12: ... or solder all sweat joints 3 VALVE BYPASS TO Softener Inlet FIG 13 Questions Call The Kenmore Water Line 1 800 426 9345 Install Plastic Bypass Valve BYPASS VALVE TURNED DOWNWARD IN OUT Turn bypass valve upside down to connect to floor level plumbing FIG 12 FIG 10 FIG 11 INSTALLING HOLDING CLIPS Black Clip Cross Section of Valve Inlet or Outlet Bypass Valve or Installation Adaptor Clip Snaps into ...

Page 13: ... on a level and smooth surface If needed put a piece of 3 4 plywood at least 17 x 20 under the tank Then put spacers under the plywood to level the softener See Fig 14 NOTE Do not put shims or spacers directly under the tank without the plywood The weight of the sof tener when full of salt and water may cause the tank to puncture or break at the shim or spacer CONNECT THE SOFTENER Refer to your pl...

Page 14: ...Heat from the sun can soften flatten and close up some kinds of tubes To adapt a copper drain tube to the softener buy a compression fitting 1 4 female pipe threads x 1 2 O D tube and tubing from your local hardware store CONNECT SALT TANK OVERFLOW TUBING 1 Locate the rubber grommet tube adaptor and tube clamp see Fig 16 that are in the parts bag 2 Push the grommet into the hole in the salt tank w...

Page 15: ...open the outlet valve Slowly open the inlet valve pausing several times to allow the sof tener to pressurize slowly 5 After about three minutes open a hot water faucet for about one minute or until all air is expelled then close 6 Close both cold water faucets 7 Check your plumbing work for leaks and fix right away if any are found Be sure to observe previ ous caution notes NOTE If this procedure ...

Page 16: ...p kit that is in the parts bag Install across the inlet and outlet cop per tubes See Fig 20 Be sure good contact is made between the pipe and the clamps ELECTRICAL POWER OUTLET FOR YOUR SOFTENER The softener works on 24 volt 60 Hz electric power The included transformer changes standard 120 volt AC house power to 24 volts You must plug the trans former into a grounded 120 volt outlet only Be sure ...

Page 17: ...refer to the Troubleshooting Section SOUND BEEPER A beeper sounds while pressing buttons for timer setup One beep signals a change in the face plate display Repeated beeps mean the timer will not accept a change from the button you have pressed telling you to use another button For example while setting the hardness the beeper sounds repeatedly when the display reaches 1 using the DOWN button or t...

Page 18: ...your water hard ness number in the display The DOWN button moves the display to 1 The UP button moves the display to the high est setting see maximum setting for your model in the specifications NOTE Each press of the UP or DOWN button changes the display by 1 between 1 and 25 Between 25 and the highest number the display changes 5 at a time 25 30 35 etc Holding the UP or DOWN button in changes th...

Page 19: ...from the softener NOTE This recharge takes about 2 1 2 to 2 3 4 hours depending on the salt type setting NOTE During a recharge the water softener bypasses raw water to the home You will not get salty water or affect the regeneration cycle if water is used at this time You can sanitize the softener with or without salt in the storage tank 1 Recommended by the Water Quality Association On some wate...

Page 20: ...eas with temperature fluctuations and high humidity KCI will harden in these environments and may make the softener inoperable 3 Check the brine tank and brine well black tube in salt storage tank monthly If hardening is present pour small amounts of warm water on hardened areas until they loosen 4 If your softener does not have a KCI salt setting you must increase your hardness setting by 25 to e...

Page 21: ...lve placed into the service position ____5 Is the ground clamp installed ____6 Are the drain lines clamped and secured ____7 Is the unit plugged into a continuously live outlet ____8 Has salt been added to the salt tank ____9 Has the unit been sanitized See page 19 Valve Inlet Water Supply FIG 30 3 Valve Plastic Outlet Valve Inlet Valve Note Stem may be installed in either direction The end with w...

Page 22: ...r other pre set recharge time RECHARGE NOW Press the REGENERATION button and hold until RECHARGE Serv and Fill begin to flash in the display Upon reaching fill the first cycle of regeneration the flashing Serv goes off and Fill is on steady RECHARGE continues to flash This regeneration will last for about 2 hours After the 2 hours you will have soft water again NOTE If the CLEAN feature is set to ...

Page 23: ...is pro vides extra cleaning of the resin bed before it is regen erated with the salt brine To conserve water if your water supply does not contain iron or sediments be sure this feature is set to OFF The default is OFF 3 Press SELECT again until the CLEAN TIME display shows Clean feature minutes If you are using this feature the length of the extra backwash cycle automatically is set to 7 minutes ...

Page 24: ...gral part of the IntelliSoft water and salt saving sys tem When this feature is ON the softener will auto matically recharge when 97 capacity has been used at any time of day The default is ON If this feature is not desired turn it off by pressing the DOWN button 6 Press SELECT to show the 12 HOUR display 12 or 24 hour clock All time displays are shown in standard clock time 1 to 12 PM and 1 to 12...

Page 25: ... plate display if a problem occurs in the softener electronics Turn to the Troubleshooting section to resolve the problem and or call the Kenmore Water Line number listed below KENMORE S ULTRA CLEANSING FEATURE The ultra cleansing feature keeps larger particles of sedi ment from entering the home s plumbing system As water passes through the softener the larger sediment particles are collected in ...

Page 26: ...hese are 1 Fill 2 Brining 3 Brine Rinse 4 Backwash 5 Fast Rinse NOTE If the Clean Feature is set to On additional backwash and fast rinse cycles occur before the fill cycle REGENERATION The five steps listed above are described in detail over the next several pages FILL Salt dissolved in water is called brine Brine is needed to clean the hardness minerals from the resin beads To make the brine wat...

Page 27: ...SE After all of the brine is moved into the resin tank the brine valve closes Water keeps flowing the same way it did during brining except the brine flow has stopped Hardness minerals and brine flush from the resin tank to the drain Brining and brine rinse together vary in the length of time they take relative to the fill cycle length See Fig 43 BACKWASH During backwash water flows UP through the...

Page 28: ...hrough the meter it sends electric pulses to the computer The computer changes the pulses to a measure in gallons of water COMPUTER The computer is part of the faceplate timer circuit board It is programmed to know the soft ener s capacity how many grains of hardness miner als it will take out of the water before a regeneration is needed When starting the softener you set it for the grains per gal...

Page 29: ...d be loose all the way to the bottom of the tank Hold a broom handle or like tool up to the softener as shown in Fig 46 Make a pencil mark on the handle 1 or 2 below the top height of the rim Then carefully push it straight down into the salt If a hard object is felt before the pencil mark gets to the top of the tank it s most likely a salt bridge Carefully push into the bridge in a few places to ...

Page 30: ...o control some clear water iron See maximum allowed in the specifications section in this manual With clear water iron water from a faucet is clear when first put into a glass After 15 to 30 minutes the water begins to cloud or turn rust colored A water softener WILL NOT remove any iron which makes the water cloudy or rusty as it comes from the faucet called red water iron To take red water iron o...

Page 31: ...move the large holding clips at the soften er inlet and outlet Separate the softener from the plastic installation adaptors or from the bypass valve 6 Remove the brinewell cover and disconnect the brine valve tubing at the nozzle and venturi assembly Lift the brine valve out of the brinewell Tip the brine valve upside down to drain water 7 Lay a piece of 2 inch thick board near the floor drain Mov...

Page 32: ...correct With the power back on look at the time display and read PROGRAM MEMO RY see page 25 Manual bypass valve s in bypass position Look at Fig 18 19 on page 15 Move the stem in a single valve to service In a 3 valve bypass open the inlet and outlet valve and be sure to fully close the bypass valve Dirty plugged or damaged nozzle venturi Take apart and clean or replace damaged parts see page 30 ...

Page 33: ... bypass valve open inlet outlet valves FOR BYPASS open bypass close inlet outlet push inward for bypass Inlet valve gpm gallons per minute gpg grains per gallon psi pounds per square inch ppm parts per million Capacity to remove clear water iron is substantiated by WQA test data State of Wisconsin requires additional treatment if water supply contains greater than 5 ppm clear water iron Outlet val...

Page 34: ...st data The efficiency rating is only valid at the minimum stated salt dosage These softeners were efficiency rated acocording to NSF ANSI Standard 44 OTHER SPECIFICATIONS MODEL 38356 MODEL 39356 Type of ion exchange material resin high capacity high capacity Amount of resin cu ft 0 92 0 92 Rated Softening Capacity Grains Pounds Salt Dose 14 200 2 8 29 900 8 8 35 600 14 7 14 200 2 8 29 900 8 8 35 ...

Page 35: ... and sharp bends and not elevated over 8 ft above the floor 6 Is there salt in the storage tank 7 Is the brine tubing connected Brine tubing con nects to nozzle venturi and brine valve assembly 8 Is the brine valve float set right 9 Press the SELECT button two times to display the hardness setting Be sure it is the correct setting for the household s water supply Make a hardness test of the raw wa...

Page 36: ...urbine indicator displays three zeros When water is flowing the flow bar scrolls across the display and a 000 to 199 count repeats for each gallon of water passing through the turbine To check for posi tive operation of the turbine if zeros are shown open a nearby soft water faucet and observe the turbine count and flow bar If you don t get a reading in the display with faucet open pull the sensor...

Page 37: ...faceplate since the model code number was entered Press the RECHARGE button to advance the valve to each position and observe the switch and position indicators to verify component operation or to possi bly isolate a defect Press and hold the SELECT button for 3 seconds until either S 32 or S 33 shows in the display see Fig 56 This code identifies the softener nominal capacity size If the wrong nu...

Page 38: ...WASH flow to drain 2 0 7 6 liters MAX FAST RINSE flow to drain 2 0 7 6 liters 4 After observing fill press the REGENERATION but ton to move the softener into brining A slow flow of water to the drain will begin Verify brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable drop in the liquid level NOTE Be sure a salt bridge is not preventing water with ...

Page 39: ...pproved sili cone grease To install the rotor seal first place the seal into the valve groove rounded side down see cross sec tion Apply a light coating of silicone grease to the seal s crossing ribs Then carefully center the wear strip on the seal and push it downward onto the seal Install the nozzle and venturi seal and drain seal Assemble wave washer bearing the wave washer and two o rings onto...

Page 40: ...the brine valve and into the salt storage tank Soft water is still available to the house lines in BRINING AND BRINE RINSE CYCLES After fill timer switch action allows the motor to turn the rotor and disc into BRINING position Water flow is directed to the nozzle Suction creat ed by the nozzle and venturi draws brine from the salt storage tank and injects it into the resin bed via the bottom distr...

Page 41: ... a flow plug in the drain fitting flushes dirt sediments iron deposits remaining brine and hardness to the drain WATER FLOW THROUGH THE SOFTENER VALVE FAST RINSE CYCLE Drain Soft Water To Valve Outlet Position Switch FIG 63 FAST RINSE CYCLE During FAST RINSE the rotor disc is positioned so water flow enters the resin tank through the top distributor and exits through the bottom distributor to the ...

Page 42: ... 1 2 29 5 6 28 27 7 Rating Decal Location 8 26 25 24 23 22 21 20 9 10 11 12 13 14 18 17 16 19 15 Kenmore MODEL Nos 625 383560 and 625 393560 Exploded View Questions Call The Kenmore Water Line 1 800 426 9345 ...

Page 43: ... Salt Level 14 7287140 Salt Storage Drum 15 7284613 Plastic Screw 1 4 x 5 8 16 0900431 Tube Clamp 17 1103200 Tube Adaptor 18 9003500 Grommet 19 7239155 Brine Valve Assembly also see pages 44 45 20 7105047 Replacement Distributor 21 0502272 Resin 22 7287174 Resin Tank including Key No 21 23 7170270 O Ring 2 3 4 x 3 24 7077870 Top Distributor 25 7170254 O Ring 13 16 x 1 1 16 26 7170296 O Ring 2 7 8 ...

Page 44: ...44 Exploded View 19 18 17 1 2 3 4 5 6 7 8 9 16 15 14 13 12 10 20 11 INLET OUTLET GROUNDING CLAMPS Kenmore MODEL Nos 625 383560 and 625 393560 Questions Call The Kenmore Water Line 1 800 426 9345 ...

Page 45: ...8 Guide Cap 7 7170288 O Ring 15 16 x 1 3 16 8 0516211 Seal 9 0516924 Retainer Bottom Seal 10 1205500 Clip 11 7092252 Brine Valve Body 12 7080653 Clip 13 7131365 Screen 14 7094979 Insert 15 7092294 Retaining Ring 16 7176161 O Ring 15 16 x 9 16 17 7221746 Brine Tube 18 7113016 Tubing Assembly includes Key Nos 14 15 16 19 7171349 Cone Screen 20 7248706 Grounding Kit Included in parts bag see page 43 ...

Page 46: ... 47 46 2 3 4 5 6 7 45 8 9 10 11 44 12 13 14 15 16 42 43 41 40 39 38 37 36 35 34 33 32 31 28 29 27 26 22 23 24 25 Seal Wear Strip 17 18 19 20 21 Cross Section View 30 Questions Call The Kenmore Water Line 1 800 426 9345 48 ...

Page 47: ...o Number Part Description 32 7095030 Cone Screen 33 1148800 Flow Plug 3 gpm 34 7114533 Nozzle Venturi Gasket Kit 7204362 Gasket only 35 7084607 Flow Plug 15 gpm 36 7146043 Screen 37 7167659 Screen Support 38 7170262 O Ring 1 1 8 x 1 3 8 39 7199729 Cap 40 7276076 Wire Harness Sensor 41 0900060 O Ring 42 7085263 Valve Cover 43 7074123 Screw 10 14 x 2 5 req 44 7077472 Expansion Pin 45 7030713 Switch ...

Page 48: ... installation of home appliances and items like garage door openers and water heaters 1 800 4 MY HOME 1 800 469 4663 Call anytime day or night U S A and Canada www sears com www sears ca Our Home For repair of carry in items like vacuums lawn equipment and electronics call or go on line for the location of your nearest Sears Parts Repair Center 1 800 488 1222 Call anytime day or night U S A only w...

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