HP Flip-Top Cash Drawer User Manual Download

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HP Cash Drawers for Point of Sale

System

User Guide

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Summary of Contents for Flip-Top Cash Drawer

Page 1: ...HP Cash Drawers for Point of Sale System User Guide ...

Page 2: ...The information in this document is provided as is without warranty of any kind including but not limited to the implied warranties of merchantability and fitness for a particular purpose and is subject to change without notice The warranties for Hewlett Packard products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as consti...

Page 3: ... set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information NOTE Text set off in this manner provides important supplemental information iii ...

Page 4: ...iv About This Guide ...

Page 5: ... Drawer 5 Assembling the Heavy Duty Standard Duty and USB Cash Drawers 7 Installing the Flip Top Cash Drawer 9 Maintenance Guidelines 12 Appendix A Troubleshooting 13 Solving Common Problems 13 Online Technical Support 14 Preparing to Call Technical Support 14 Ordering Cash Drawer Accessories 14 Appendix B Technical Specifications 15 HP Cash Drawers 15 v ...

Page 6: ...vi ...

Page 7: ...ers are designed to work with point of sale system hardware and program applications The cash drawers feature Deep inner drawer compartment to hold coin rolls and packaged currency with divided areas for separating various bill and coin denominations Adjustable media slot divider that separates organizes and stores different media types Heavy Duty Cash Drawer only HP Cash Drawers 1 ...

Page 8: ... for the security of the cash drawer Inner drawer divider assembly kit Two security keys are included with the cash drawer when shipped The cash drawer is shipped in the locked open position Heavy Duty Cash Drawer only Removable inner drawer HP POS printer cash drawer interface cable provided USB interface cable provided USB Cash Drawer only For regulatory and safety notices refer to the Product N...

Page 9: ...ty Standard Duty and USB Cash Drawers only Table 1 1 Cash Drawer Components 1 Media divider that snaps in and out of place for several organizational options adjustable on Heavy Duty Cash Drawer only 2 MultiPRO interface that adapts to most POS platforms or USB interface located underneath or on the rear of the cash drawer depending on your model Identifying Cash Drawer Components 3 ...

Page 10: ...eavy Duty Cash Drawer only 5 Latch mechanism provides consistent operation 6 Inner drawer for coin roll storage and configuration compartments 7 Narrow footprint that saves counter top space 8 Till for bills and coins On the Heavy Duty and Standard Duty Cash Drawers only the bill and coin configuration for tills vary by country Refer to the Technical Specifications on page 15 in this guide for ava...

Page 11: ...vided USB interface cable to the USB connector underneath the cash drawer and the other end of the cable to the host computer or to a powered USB hub connected to the host computer 3 Assemble and install the inner drawer divider kit using the installation steps provided in the kit 4 Use the security key supplied with the cash drawer to turn the lock to the online position Refer to the following il...

Page 12: ...cash drawer have been removed The cash drawer is a less attractive target when it is left open and empty or its contents removed Figure 2 2 Lock Options Flip Top Cash Drawer Table 2 2 Lock Options Flip Top Cash Drawer Select This Lock Option To Do This 1 Manual Open Allows manual access to the contents of the cash drawer 2 Online Operation of the cash drawer is driven electronically by the printer...

Page 13: ...until it stops 3 Firmly pull the inner drawer out at an inclined angle 2 NOTE The drawer stop of the inner drawer must pass over the stop plate 3 in the base for removal and or reinsertion Figure 2 4 Removing the Inner Drawer Replacing the Inner Drawer 1 Align the outer slides mounted to the inner drawer with the inner slides mounted to the chassis inside the cash drawer 2 Lift the inner drawer up...

Page 14: ... drawer 1 Turn the cash drawer bottom side up with the drawer front opening toward you 2 Remove the base from the case To remove the base from the Heavy Duty Cash Drawer use a 2 Phillips screwdriver to remove the two screws that secure the base to the case then slide the base assembly out towards the front Figure 2 5 Removing the Case Heavy Duty Cash Drawer 8 Chapter 2 Operating the Cash Drawer ...

Page 15: ... the case 5 Reattach the base and case with the screws Be sure the drawer front is lined up with the front edge of the case Installing the Flip Top Cash Drawer 1 Select a sturdy level work surface to install the Flip Top Cash Drawer ensuring the following the work surface is as flat and level as possible there is at minimum a 0 78 inch 2 mm clearance at the sides of the cash drawer for proper lid ...

Page 16: ... cash drawer to the work surface with the four mounting screws installed through the holes on the inside bottom of the case CAUTION Screw heads should be on the inside of the case and must not interfere with the bottom of the till for the cash drawer to operate properly Figure 2 8 Securing the Cash Drawer 10 Chapter 2 Operating the Cash Drawer ...

Page 17: ...er from the cash drawer by inserting the key into the lock 1 and rotating 90 degrees and lifting the till cover off the cash drawer with the two handles 2 NOTE The cash drawer lock and till cover lock may be different styles and or lock codes CAUTION Breaking coin rolls on the money till may cause the plastic to fracture Figure 2 10 Removing the Till Cover Installing the Flip Top Cash Drawer 11 ...

Page 18: ... latch assembly periodically with a thin layer of lithium based grease Maintain a thin film of lithium based bearing grease on the ball bearings in the slides for Heavy Duty Cash Drawer model Under heavy use inspect clean and lubricate the slide assembly and latch assembly more frequently Do not break coin rolls over the plastic tray or on the drawer front Cleaning the Drawer Every six months the ...

Page 19: ...nnects the cash drawer to the printer to determine if a different cable has the same condition Defective cash drawer If possible change the non functioning cash drawer with a functioning one swap locations and determine if the problem follows the drawer Cash drawer is sticking or binding when opening and closing Heavy Duty and Standard Duty Cash Drawer models Drawer slides are dirty To clean the d...

Page 20: ...ave the following information available when you call If the product is connected to an HP POS computer provide the serial number of the POS computer Purchase date on invoice The spares part number located on the base of the drawer under the till Condition under which the problem occurred Error messages received Hardware configuration Hardware and software you are using Ordering Cash Drawer Access...

Page 21: ...ty cash drawer has a single adjustable media slot that provides configurable under till storage of transaction media packaged bills and coin rolls Flip top cash drawer has a single non adjustable media slot Standard duty cash drawer has dual non adjustable media slots Storage Temperature 30 C to 50 C 22 F to 122 F Operating Temperature Range Heavy Duty Cash Drawer 0 C to 40 C 32 F to 104 F Flip To...

Page 22: ...FK182AA AKC India 4 6 FK182AA ACJ Israel 5 8 FK182AA ABT Jordan 7 8 FK182AA A2N Kazakhstan 7 8 FK182AA ER2 Korea 4 6 FK182AA AB1 KSA 7 8 FK182AA A2N Kuwait 5 8 FK182AA ABV Kyrgyzstan 7 8 FK182AA ER2 Latvia 5 8 FK182AA ACB Lebanon 7 8 FK182AA A2N Lithuania 5 8 FK182AA ACB Macedonia 7 8 FK182AA ER2 Malaysia 4 6 FK182AA AB4 Morocco 7 8 FK182AA A2N Netherlands 7 8 FK182AA ABB Norway 5 5 FK182AA ABN Om...

Page 23: ...ales POS Systems Table B 3 Regional Cash Drawers Standard Duty and USB Cash Drawers only Country Bills Coins Order Part Number Australia 8 8 QT457AA AB4 Belarus 4 8 QT457AA ABB Bosnia 4 8 QT457AA ABB Canada 4 8 QT457AA ABC China 8 8 QT457AA AB4 Croatia 4 8 QT457AA ABB Egypt 4 8 QT457AA ABB Finland 4 8 QT457AA ABB France 4 8 QT457AA ABB Germany 4 8 QT457AA ABB Great Britain Northern Ireland 4 8 QT4...

Page 24: ...457AA ABB Oman 4 8 QT457AA ABB Romania 4 8 QT457AA ABB Russia 4 8 QT457AA ABB Singapore 8 8 QT457AA AB4 Slovakia 4 8 QT457AA ABB Slovenia 4 8 QT457AA ABB South Africa 4 8 QT457AA ABB Spain 4 8 QT457AA ABB Sweden 4 8 QT457AA ABB Switzerland 4 8 QT457AA ABB Taiwan 8 8 QT457AA AB4 Thailand 8 8 QT457AA AB4 United Arab Emirates 4 8 QT457AA ABB United States 5 5 QT457AA ABA To order HP regional tills or...

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