Honeywell Genesis Touch User Manual Download

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User Manual

Genesis Touch

Remote Patient Monitor

Summary of Contents for Genesis Touch

Page 1: ...User Manual Genesis Touch Remote Patient Monitor ...

Page 2: ...rals The Genesis Touch is a pre configured medical device DO NOT MAKE UNAUTHORIZED CHANGES TO THE DEVICE SET TINGS as it may result in damage to the functionality of the medical device DO NOT REMOVE THE SIM CARD Video Visits should NOT be used for diagnosis or treatment An additional license is required Additional user terms and conditions may apply Warning Risk of ELECTRICAL SHOCK DO NOT spray cl...

Page 3: ...ster link from the login screen for authorization Purpose of this Document This document is intended for the person installing and setting up the Genesis Touch monitor and peripheral medical devices It is not intended for patients Inspecting Equipment Always inspect the monitor and accessories for damage or improper setup when in use Check for the following examples Power cord is not frayed or con...

Page 4: ...Authorization RMA number from Customer Service Clean the monitor and all accessories prior to shipping equipment to prevent contamination Carefully pack the equipment in a sturdy box the original box if possible with at least one inch clearance around the equipment for protective packing materials Do NOT ship material with evidence of an infestation and consult a local exterminator Fees will be ch...

Page 5: ...ng an A D UC 355PBT Ci Scale 19 Pairing an A D UC 321PBT Scale 22 Pairing a Blood Pressure Monitor 24 Pairing an A D Blood Pressure Monitor 24 Pairing with a Legacy UA 767PBT Blood Pressure Monitor 28 Pairing with a Welch Allyn Blood Pressure Monitor 28 Pairing an Oximeter 30 Pairing a Glucometer 33 Pairing an Entra Health Systems myglucohealth Glucometer 33 Pairing an H3 System Glucometer Adapter...

Page 6: ...bling Device Capabilities 78 Download Genesis Touch Updates 80 Communicating With LifeStream 83 Advanced Settings 85 Enabling Disabling All Education 86 Enabling Disabling All Video Education 86 Downloading the Video Education Content Library 87 Connecting to a Wi Fi Network 88 Disabling a Network Connection 89 Verifying Communication Settings 90 Setting Date and Time 91 Enabling Video Visits 92 M...

Page 7: ...herals and checking for a remote configuration from LifeStream Patient Health Monitor Instructions are also available Online to help patients report and log their vital sign measurements Need a manual translation or an older document revision for specific Genesis Touch software Check the Life Care Solutions website for an archive of manual revisions and translations With the release of Genesis Tou...

Page 8: ...ll features we encour age customers to print and copy portions of the guide you need Samsung Tablet Monitor The Genesis Touch is now available on the Samsung Galaxy Tab A running Android 8 1 New monitors will begin with a serial number starting with A5 A Samsung Tablet manual has been added to our online archive for reference Electronic versions of manufacturer user manuals for each device in your...

Page 9: ...facturer s instructions for additional information Operating the Monitor Place the monitor on the stand or on a flat stable and uncluttered surface where seating is available A location near a window on an outside wall usually works best for transmission purposes The monitor can be run on batteries just as a cellular phone does however the preferred method is to keep it plugged in Plug the moni to...

Page 10: ...tton on the top left side of the monitor until the monitor displays startup images and sounds When powered on a Vitals Now Home screen similar to the following appears As highlighted below the power button is on the top left of a monitor posi tioned horizontally so that the SAMSUNG logo is vertical Turning the Monitor Off The monitor should always remain on while in use You must be within a passwo...

Page 11: ...d from the monitor frame Button Function Power Allows you to turn the monitor s power on or off or wake up the monitor If you have entered a password protected area this button also allows you to turn off the monitor Volume Allows you to adjust the monitor s volume Button Icon Description Function Vitals Now Begins manual vitals acquisition process Forward Allows you to move forward to the next sc...

Page 12: ... this monitor to have the ability to join a video visit If this doesn t appear on the home screen the monitor has not been set up for video Education Allows this monitor to provide education to patients as scheduled or as a list of self guided general health questions to review on demand With the introduction of video education patients may also press to view video education If a number appears on...

Page 13: ...droid Operating System 8 1 and display a white menu bar on the bottom of the screen when swiping up from the bottom of the monitor screen During normal patient use this menu is overridden by Genesis Touch software settings by design and cannot be used by patients However a care provider accessing settings on the Genesis Touch may see this navigation menu and accidentally pin the bar to the bottom ...

Page 14: ...e video education library from The Wellness Network or to conduct Video Visits without a video over cellular data plan A Wi Fi password is required to connect to a wireless network It is the Wi Fi net work administrator s responsibility to verify Internet connectivity and provide a network password to enable access Refer to the Other Settings chapter for more configuration information Settings Men...

Page 15: ...htness and volume of the monitor from the Settings menu 1 Select Brightness Volume A screen similar to the following appears 2 Place your finger on the light bulb button and slide it to the left or right to select the brightness 3 To set the volume of the monitor place your finger on the speaker button and slide it to the left or right to get the volume you want 4 Press Back to return to the Setti...

Page 16: ...ion updates from LifeStream and apply them A message indicates retrieval status Note If the Retrieval button is gray or does not work check that the Internet status menu item does not indicate the monitor is disconnected You may need to use the down arrow to display the Internet menu item shown here Confirm cellular or Wi Fi connectivity See additional information in Troubleshooting the Status Scr...

Page 17: ...r more information check the Upgrade Instructions available from https www honeywelllifecare com customer service genesis touch manuals The following may be verified in the About menu The Genesis Touch software version number The detailed Genesis Touch software version number Minor software releases are listed after the letters GTT after the second decimal point The Android Operating System softwa...

Page 18: ...12 Genesis Touch User Manual ...

Page 19: ...d assigned to a patient these peripherals must be paired with the Genesis Touch The peripheral pairing process is different for each device Reference the manufacturer user manual of each peripheral device you use with the Genesis Touch These instructions refer to the pairing procedures needed to set up a wireless device with the monitor ...

Page 20: ...neral Settings Menu 1 From the Vitals Now Home screen select the Settings button The Set tings menu appears 2 Select General The Enter Password screen appears 3 Type 4237and select the Forward button The General Settings menu appears ...

Page 21: ... following appears when you enter the peripherals menu Pairing Peripheral Devices 1 To add a peripheral device select the Add button A screen similar to the following appears 2 From the Select Peripheral menu you may select the type of peripheral you want to set up by tapping it in the list Slide your finger up on the touch screen in order to scroll down through the list 3 Pairing instructions for...

Page 22: ...chnology Scale Power up the HomMed scale by either inserting batteries or plugging the AC adapter into an electrical outlet and into the scale connector under the scale han dle Wireless Scales HomMed Scale A D UC 321PBT Precision Health Scale NCI Technologies Accuro HRS305 Handrail Scale Scale not for sale in Canada A D UC 355PBT Ci Precision Health Scale Welch Allyn RPM Scale100 Scale Peripheral ...

Page 23: ...e Scale menu select Device The Device button is highlighted 4 Select the No Device Paired check box 5 Select either the HomMed or NCI Technology scale type from the menu that appears and then tap OK 6 Wait for the Genesis Touch to discover nearby devices If no device is found try pressing Scan to allow more time to find a device Ensure the HomMed or NCI Technology scale is powered on 7 Select the ...

Page 24: ... If a measurement has been taken remove all batteries and reinsert them 3 On the Genesis Touch select the Add button from the Peripherals menu 4 Select Scale in the menu that appears 5 In the Scale menu select Device The Device button is highlighted 6 Select the No Device Paired check box 7 Select the Welch Allyn scale type from the menu that appears and tap OK The Genesis Touch displays a pairing...

Page 25: ...irm your scale type look at the letters and numbers under the scale display which will read UC 355PBT Ci If you see UC 321PBT printed on the front of the scale please refer to the instructions following this section 1 Insert 4 AA batteries and place the scale on the ground If the ground is car peted use the included carpet stand See the manufacturer s user manual for more information 2 Pr is displ...

Page 26: ...enu that appears and tap OK 10 In the Scale menu select Start Pairing 11 Select Yes in the Bluetooth Permission Request window that appears 12 Messages similar to the following will start to appear 13 At this time step on the scale Remain still while standing on the scale and do not step off until the unit beeps and a circle is displayed in the top left of the scale display ...

Page 27: ...onfirm pairing to the scale select Yes When the scale is paired messages similar to the following appear on the screen ending with Pairing Succeeded 16 Press the Back button The Scale menu indicates a scale has been paired 17 Press the Back button The Peripherals screen appears showing the Bluetooth identification number of the scale that has been paired the last six letters digits of the second b...

Page 28: ...nt that came with your scale for more detailed information 3 To add a peripheral device select the Add button 4 Select Scale in the menu that appears 5 In the Scale menu select Device The Device button is highlighted 6 Select the No Device Paired check box 7 Select the A D scale type from the menu that appears and tap OK 8 In the Scale menu select Start Pairing 9 Select Yes in the Bluetooth Permis...

Page 29: ...zero 12 Step on the scale 13 Watch the messages on the screen Select Yes if you are asked to approve a pairing request When the scale is paired messages similar to the following appear on the screen ending with Pairing Succeeded 14 Press the Back button The Scale screen appears showing the scale that has been paired 15 Press the Back button The Peripherals screen appears showing the Bluetooth iden...

Page 30: ...be different Pairing an A D Blood Pressure Monitor If you have an A D Blood Pressure monitor model UA 767 PBT Ci please follow these directions to pair your blood pressure unit with your monitor Wireless Blood Pressure Monitors A D Digital Blood Pressure Monitor UA 767PBT A D Digital Blood Pressure Monitor UA 767PBT Ci Welch Allyn H BP100SBP and Welch Allyn RPM BP100 Blood Pressure Monitors Periph...

Page 31: ...on the Blood Pressure unit to bypass this timeout sequence and continue 3 When you are ready to begin press and hold the Start button until uPr is displayed on the blood pressure monitor 4 Quickly press and release the Start button while uPR is displayed 5 The Blood Pressure monitor will display END and turn off You may now ready the Genesis Touch for pairing If err10 or err11 is displayed try ste...

Page 32: ...n down longer than one second Note You do not need to establish a valid blood pressure reading or connect the blood pressure cuff in order to pair with the monitor 15 Wait approximately 30 seconds as the blood pressure monitor begins to run 16 An error screen will appear on the blood pressure monitor Tap Start on the blood pressure monitor to clear the screen but do NOT hold the button down 17 Aft...

Page 33: ...ond barcode printed on the back of the monitor 20 Select Back again Remove the blood pressure cuff Be careful not to accidentally hold down the Start button when transporting the blood pressure monitor To retry pairing the blood pressure monitor 1 If pairing has not succeeded hold the Start button down on your A D unit until you see uPr displayed on the screen 2 Briefly press the Start button agai...

Page 34: ...e cuff inflates and messages appear on the Genesis Touch as your blood pressure reading is recorded A valid blood pressure reading will need to be established on the unit and the cuff may feel tight on your arm Follow the manufacturer instructions for taking a proper measurement 11 Watch the messages on the screen When the devices are paired messages similar to the following appear on the screen e...

Page 35: ...device screen 8 Pairing is complete when the Blood Pressure screen appears on the Genesis Touch showing the model and an identifying number of the paired blood pressure monitor Select Back to return to the Peripherals menu 9 The Peripherals screen appears showing the Bluetooth identification number of the scale that has been paired This matches the last six letters and numbers from MAC ID on the b...

Page 36: ...the last 6 letters and numbers of the BDA identification number imprinted on the side of the device For Contec devices this is the number dis played where the patient inserts a finger to take a reading The numbers you see will be unique Wireless Pulse Oxygen Meters Pulse Oximeters Nonin Onyx II 9560 Pulse Oximeter NoninConnect Model 3230 Pulse Oximeter Contec CMS 50E and CMS50EW Pulse Oximeters Ch...

Page 37: ...ghlighted 6 Place the oximeter on the middle finger of your left hand like you would to take a reading with the Genesis Touch shown below Do not remove the oximeter from your finger until the device is paired If you are using a Contec device press the Power button on the pulse oximeter to turn it on 7 On the Genesis Touch select the No Device Paired check box 8 Select the type of oximeter you are ...

Page 38: ...a communication error Depending on the type of oximeter you are using you may be asked to confirm the oximeter to pair with as the monitor searches for all pulse oximeters in the area Tap the empty check box beside the listed oximeter to select and continue pairing to the listed device 10 A series of Bluetooth Pairing Request windows appear and a check mark appears in a Pulse Oximeter menu when pa...

Page 39: ...this chart as an example of the unique ID and how it may be displayed The numbers you see will be different Pairing an Entra Health Systems myglucohealth Glucometer If your kit includes a blood glucose meter please read the manufacturers instruc tions to 1 Insert the batteries 2 Set the time and date 3 Select the date average 4 Set the alarm function 5 On the Genesis Touch from the Peripherals men...

Page 40: ... 9 Select the Up arrow on the glucometer to initiate the pairing process The unit will beep and the glucose meter will display a count when you are successful 10 A Glucometer menu similar to the following appears with a device name and a blank check box Check the box by touching it and the glucose meter finishes pairing with the Genesis Touch Note that one or more glucometers may appear ...

Page 41: ...other Bluetooth devices 11 When the pairing process is successful you will see a P appear in the glucometer screen as seen below 12 At this time press the Power button on the meter to place it in sleep mode 13 The Glucometer screen appears showing your device has been paired to the Genesis Touch ...

Page 42: ...box similar to the following 16 Match the last six letters and digits with what appears in the Genesis Touch Peripherals screen to the right of the Glucometer label Pairing an H3 System Glucometer Adapter If your kit includes a blood glucose meter adapter you are able to connect the Gen esis Touch to a variety of glucometers Read the manufacturers instructions of the H3 System adapter and each glu...

Page 43: ... After inserting the batteries turn the unit over and you will notice a blinking red light that confirms the unit is receiving power as shown on the right Batteries should be changed approximately every three months according to the device manufacturer If the red light on your H3 adapter is flashing continuously change the batteries It is recommended to use fresh batteries whenever the adapter is ...

Page 44: ...ontinues flashing you may not be able to pair Change the batteries 8 Wait 5 seconds and tap the No Device Paired box on the Genesis Touch 9 You will see a spinning circle as the monitor looks for an adapter and when found you will see the line item below Remember to press the Scan button if you need more time to search for the adapter 10 Tap the empty box to pair the device and you will see the fo...

Page 45: ...monitor and you want to pair a different one you will need to unpair the first one To unpair a device 1 Select the device from the Peripherals menu The row is highlighted 2 Select the Edit Schedule button A menu similar to the following appears 3 Tap the Paired to check box A confirm action window appears ...

Page 46: ...evice select the No Device Paired row and then select the Edit Schedule button to begin the pairing process Turn Off Vital Sign Acquisition from a Paired Device The Delete button turns off the acquisition schedule for a selected vital sign measurement This button does NOT unpair devices When you select Delete from the Peripherals menu vital signs acquisition will not be allowed for the selected ro...

Page 47: ...The configuration of patient entered vital sign data collection may also be accom plished via the monitor and it is similar to the pairing procedures in the previous section The following vital sign measurements may be collected via this method To configure patient entered vital sign measurement collection 1 From the Peripherals menu select Add 2 A screen similar to the following appears Here you ...

Page 48: ...similar to the following appears with thermometer selected for example 4 Select Patient to enable patient entered measurement A screen similar to the following appears 5 Press the Back button 6 The Peripherals menu appears showing all of your configured Patient Entered devices ...

Page 49: ...th all peripherals Monitors with serial numbers beginning with A1 may upgrade to v3 2 5 Refer to the following May not be available for sale in Canada Genesis Touch Software v3 2 5 v3 4 1 to 3 6 3 v3 7 Serial Number Tablet Model A1 SCH i705 Tab 2 A2 SM T337V Tab 4 A3 A4 SM T377V SM T378V Tab E A5 SM T387V Tab A Android Operating System 4 x x 4 4 4 5 1 6 0 1 7 1 x 8 1 x Android Upgrade Eligibility ...

Page 50: ...ply extension cables and much more These items may be ordered online through an accessory order form or by calling customer service To order accessories use the following web link www honeywelllifecare com ordernow Genesis Touch Software v3 2 5 v3 4 1 to 3 6 3 v3 7 Serial Number Tablet Model A1 SCH i705 Tab 2 A2 SM T337V Tab 4 A3 A4 SM T377V SM T378V Tab E A5 SM T387V Tab A Android Operating Syste...

Page 51: ... at 1 888 353 5404 or at www honeywelllifecare com More information at www andonline com 1 800 726 3364 A D321PBT Scale not available for direct purchase legacy support only NCI HRS 305 Accuro Scale Contact NCI Technologies at www accurofit com 1 630 705 1898 Scale not for sale in Canada Welch Allyn RPM Scale100 Weight Scale Subject to availability additional limitations may apply Contact Life Car...

Page 52: ...blood pressure cuff requires a manual bleed rate adjustment Contact the manufacturer for information Cuff size selection and improper bleed rate adjustment may impact the accuracy of NIBP measurements Scale Model Min Max Accuracy Power Notes HomMed Scale 10 lbs 4 5Kg 500 lbs 227Kg 0 5 lb 0 2 Kg Battery AC Native Genesis Touch Support A D 321PBT Scale 10 lbs 4 5Kg 440 9 lbs 200Kg 0 2 lb 0 1 Kg Batt...

Page 53: ... to the manufacturer s user manuals and instructions for more infor mation Welch Allyn H BP100SBP Cuff Size Diameter Not for sale in Canada Extra Small 5 9 9 4in 15 24cm Standard Wide included 8 7 16 5in 22 42cm Extra Large 15 7 21 3in 40 54cm Welch Allyn RPM BP100 Cuff Size Diameter Standard Wide included 8 7 16 5in 22 42cm ...

Page 54: ...ww nonin com Contact Life Care Solutions at 1 888 353 5404 or visit www honeywelllifecare com NoninConnect Model 3230 Pulse Oximeter Contec CMS 50E or Contec CMS50EW Pulse Oximeter Contact Life Care Solutions at 1 888 353 5404 or visit www honeywelllifecare com More product information at 1 888 769 4827 http www contecmed com ChoiceMMed MD300C318T Pulse Oximeter www choicemmed com Not available fo...

Page 55: ...osable Lancet Tip Entra Health Systems 1 877 458 2646 www myglucohealth net If you have a It looks like this Manufacturer Information H3 Systems Glucometer Adapter for Bayer Glucometers Order this adapter from Life Care Solutions Compatible glucose meters must be purchased from the manufacturer Bayer CONTOUR NEXT EZ Bayer CONTOUR More information for US customers www contournext com 1 800 348 8100...

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Page 57: ...onfiguration updates from LifeStream and apply them 5 Once you are finished select the Back button Synchronizing Genesis Touch Settings The following scheduling configurations are accessible from the General Settings menu of LifeStream Whenever you attempt to exit the General Settings screen you may be prompted to sync with LifeStream If you answer Yes to this question the manual configura tions y...

Page 58: ... up specific days and times when measurements from each peripheral device or patient entered reading may be collected Note Weekly schedules created at the monitor may be overridden if an Advanced Schedule is assigned to the patient s monitor from LifeStream Always check for a configuration from LifeStream prior to setting a schedule from the monitor Setting the Reading Schedule This is the first s...

Page 59: ...o add a new scheduled time select the Add button The Edit Schedule screen appears 6 You may leave All checked if you wish to schedule a measurement every day Or tap a box under a day to uncheck it indicating vital signs acquisition will not occur on that day A check mark will appear in the boxes for scheduled days 7 Select the Change Time button The Schedule Time screen appears 8 Type in the first...

Page 60: ... measurement from the peripheral to be selected any time the Vitals Now button is pressed Readings from the paired peripheral may also be assigned a unique schedule independently of the overall schedule of when the monitor turns on to collect readings These settings may be remotely managed in LifeStream by a clinician Before pro ceeding always retrieve a monitor configuration from the Status menu ...

Page 61: ...erals screen sim ilar to the following appears 2 Select a row from the list of paired peripherals or patient entered vital sign measurements The selected row is highlighted 3 Select the Edit Schedule button A screen appears with the current acquisition schedule on the lower half of the screen ...

Page 62: ...ding of the day every day of the week Tap this button again to display empty bars You may now customize the schedule for each day of the week If you do not choose a day to schedule as instructed below readings from the device may still be collected when a patient takes a reading from Vitals Now but no schedule will be set Customized readings for each day Press the button below each Day label until...

Page 63: ...lar to the following appears 3 Reference this chart to schedule questions Selecting Questions and Reminders For each patient you can select questions reminders and assign the days and number of times per day that they will be asked To select questions and reminders Button Name Function Up Moves the highlighted question reminder up in the list Down Moves the highlighted question reminder down in th...

Page 64: ... allows you to view all of the ques tions and reminders by an assigned number 2 Select the category of the questions you want to view or at the bottom of the list select Numeric Listing A screen appears showing the questions available in that category or by number 3 Select the check box next to the questions you want to configure for a patient A check mark appears in the check box to indicate that...

Page 65: ...question is highlighted 7 Make a selection as noted below To scroll through the list swipe up and down across the menu To Select Move the highlighted question up in the list Up to elevate to a higher order from first to last Move the highlighted question down in the list Down to demote to a lower order in the list Delete the highlighted question Delete The question is removed from the list Schedul...

Page 66: ...nfirming the schedule 3 Repeat this for all questions you have selected When you have scheduled all of your questions select Back If you no longer want to schedule a question tap the question and then tap Delete 4 Select a question or reminder and use the Up or Down arrow to reorder them and adjust the order in which they are asked including any Custom Questions and Reminders assigned from LifeStr...

Page 67: ...d or the process of taking vital signs measurement may be used for self measurement To take vital signs manually a patient may have to touch the screen first to wake up the device The Vitals Now Home screen appears and a patient selects Vitals Now to begin 1 Tap Vitals Now The Select Vitals menu appears 2 Tap Select All to take a measurement from all paired devices and configured patient entered v...

Page 68: ... device wait for the monitor to time out Consult the troubleshooting section of this manual Taking Vital Sign Measurements This section is intended as an overview for clinicians working with patients For more information on using peripheral devices refer to all manufacturer instructions Taking Blood Oxygen Measurements Pulse oximeters should be fully charged or loaded with new batteries prior to a...

Page 69: ...ng on the device so the neighboring fingers can support the device The oximeter LED sensor should be on the nail bed with the display facing toward the patient To assist patients when tak ing a reading a Nonin CorrectCheck icon pictured here will display when a finger has not been correctly inserted If this symbol appears slide your finger further into device Clinical Notes As with any oximetry de...

Page 70: ...rease the accuracy of the data If using an oximeter place the cuff on the arm opposite the oximeter While taking blood pressure the cuff inflation pressure appears in the systolic top area of the monitor screen When the reading is complete both the systolic top and diastolic bottom results appear on the monitor screen Patients should be instructed that their position movement talking physiological...

Page 71: ...f arm To help verify placement with a palm up the air hose from the blood pressure cuff should be able to rest above the fourth pinky finger Taking a Blood Pressure Reading After a patient has placed their cuff they are ready to continue with taking their vital signs measurement A D Monitor Patients will press the blue circular START button on an A D blood pressure unit shown on the left Patients ...

Page 72: ... monitor near the Genesis Touch As a general practice new batteries should be used prior to monitor assignment to a new patient Remove batteries from a blood pressure monitor after it has been unassigned When storing the monitor ensure the hose is not kinked compressed or snagged A D Monitor If the small cuff will be used or has been used make sure to follow all manufacturer instructions If a moni...

Page 73: ...off the scale Note Patients must be able to stand on a scale without support for the time it takes the monitor to collect your weight approximately 15 20 seconds without movement Consider placing a walker nearby if additional support may be needed Alterna tively the NCI Technologies handrail scale may be an option for some patients requiring stabilization Taking measurements with an A D Scale A D ...

Page 74: ...n the monitor acquires a reading a reading is displayed and the monitor will ask the patient to step off of the scale Using the A D 355PBT Ci Scale When the monitor begins the process of acquiring weight a screen similar to the following appears A patient should step on the scale and look down at the scale display The patient will hear a beep and see a series of dashes appears indicating that the ...

Page 75: ... to determine if carpet pads or a carpet tray must be used with the weight scale Carpet feet are available for the Welch Allyn scale A carpet tray is available for the A D scale While taking weight measurements have the patient stand as still as possible for about five to ten seconds so that the scale can obtain a weight measurement If a patient requires additional support instruct them to have a ...

Page 76: ...ient usage Confirm date and time settings are correct when new batteries are installed Follow all manufacturer instructions When a patient is prompted to enter vital signs the following screen appears A patient only needs to press the up button on the glucometer as instructed by the Genesis Touch The glucometer will beep and the last reading will be displayed on the Genesis Touch screen H3 System ...

Page 77: ...ink 3 times and power off The glucometer will also automatically power off Clinical Notes Wash hands before drawing a blood sample for testing Shake hands below the waist to help bring blood into the fingertips For a black H3 Adapter plug into the right side of the Bayer glucometer For a blue H3 Adapter plug into the bottom of the Johnson Johnson glucometer After the glucometer has been plugged in...

Page 78: ... send all readings Additional information has been included with all H3 Adapters Please review this information or check the Genesis Touch manuals section of the following website www honeywelllifecare com genesistouchhelp Clearing the H3 Adapter Memory Once the adapter s memory of readings from a connected glucometer has been cleared the H3 Adapter may re send all readings from the newly connecte...

Page 79: ...al point when needed left Manual entry screens specify the range of values within an acceptable range to report right Manually Entering Time Sensitive Vital Signs Measurements It is recommended to always report readings immediately after taking them Once patients have taken time sensitive readings they will need to report the date and time they were taken Take note of the images below Type in the ...

Page 80: ... picked Understanding Questions and Reminders When questions are scheduled as part of the vitals acquisition a patient will be asked a series of questions prior to their regular vital signs collection When the questions are completed the monitor continues to the next vitals acquisition Questions may also be selected from the Select Vitals screen If Patient Health Questionaires PHQ 2 9 have been sc...

Page 81: ... at the bottom after the transmission has been made A patient may wait touch the screen or press the Back button and the Vitals Now Home screen appears This screen will remain visible until a transmission is successfully made If there is a Transmission Error indicated the screen will time out after 10 minutes Consider a better placement for the Genesis Touch near an exterior window or connect the ...

Page 82: ...entire video that begins to play Video clips are about 5 minutes long You may lightly tap the screen after the video plays to bring up a menu showing how much time is remaining With this menu displayed press Pause if you need to temporarily stop the video and press Play to continue If you need to adjust the volume use the Volume buttons on the top of the monitor 4 Answer all questions displayed af...

Page 83: ...on and refer to your organization policies and procedures for more detailed information For sample clinical templates standard operating procedures and other telehealth tools consult the Care Providers Resources sec tion of the support website listed on the cover of this guide Scan the code on the right for quick access or visit the following web site http www honeywelllifecare com lifestream serv...

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Page 85: ...r to retrieving configurations from LifeStream it will overwrite any pending configurations in LifeStream If you do not want the configuration from the monitor to overwrite the pending LifeStream con figuration you must answer No to this question Setting Up Language and Units The Genesis Touch may be programmed to speak in U S English U K English Canadian French or Spanish Additionally the monitor...

Page 86: ... in that box to indicate that it has been selected 4 Select Back Note If you have changed the language from English proceed to instructions on Setting the Vitals Collection Notification Volume from Enabling Device Capabilities to perform a test This test is recommended after the language settings of the monitor have been changed in order to limit the possibility of patient monitoring disruption Af...

Page 87: ...rone to adjusting the volume of their monitor A louder volume for notifica tions may also help patients hear when their device turns on To set the volume for vitals collection notification 1 From the Device menu tap Vitals Collection Notification Volume the second button from the top A screen similar to the following appears 2 Select Vitals Collection Notification Volume A window similar to the fo...

Page 88: ...ing a Vitals Collection When enabled a user may hold down the Return key for five seconds during vital signs collection to exit and return to the Home screen For this reason is rec ommended that this feature remains off unless needed for troubleshooting and support See the entry for Enabling Exit During Vitals Collection in the Trouble shooting section for more information Download Genesis Touch U...

Page 89: ...ttings menu 1 Select Download 2 A screen similar to the following appears 3 Select Download again If there are currently no updates for the monitor a screen similar to the following appears 4 If a download is available a status bar will begin to indicate the download progress A popup window appears on the monitor when the installation process is ready to begin Follow all directions in the upgrade ...

Page 90: ...ed Upgrades to the Android OS may be periodically released as a third party upgrades after you have received your tablet It is recommended to defer these upgrades until Life Care Solutions approves the upgrade and tests for Genesis Touch software compatibility You may use the fol lowing chart to determine if you are eligible to upgrade Android To identify your Android version number check the Abou...

Page 91: ...th your work Press the Return button to dismiss a popup if you are unable to defer the notice Upgrade eligibility for Genesis Touch or Android operating system software upgrades are communicated via email If you are new to your telehealth program or have not received an email from Life Care Solutions please contact customer service to be added to our database Communicating With LifeStream From the...

Page 92: ... to this question Verifying Communication To verify that communications with LifeStream are enabled and available select Check Communications Messages similar to the screen on the right appear in the window telling you the status of communications The screen will indicate that the monitor and Lifestream are communicating Sending a Configuration You have the ability to configure changes including s...

Page 93: ...uctions on using Video Visits refer to the Video Visit help guide available at the help site http www honeywelllifecare com customer service genesis touch manuals To access the Advanced menu 1 From the Vitals Now Home screen select the Settings button The Set tings screen appears 2 Select Advanced 3 When the Enter Password screen appears enter 4237 and select the Forward button 4 The Advanced Sett...

Page 94: ...led the Education button may be accessed from the Vitals Now Home Screen allowing users to select from Scheduled Education or All Education Enabling Disabling All Video Education Genesis Touch v3 7 may also be configured to replay All Video Education enabling patients to browse and view any video education in the library offered by The Well ness Network regardless of whether or not video education...

Page 95: ...s required More information on configuring Wi Fi is included in this section of the guide Assuming you meet all requirements and are connected to a Wi Fi connection 1 From the Advanced Settings menu select Content Library Below this menu item text will confirm that you are currently connected to a Wi Fi connection If you are not press skip to the section before proceeding 2 Genesis Touch will chec...

Page 96: ...nge Note Note It is possible for a monitor to be connected to a wireless network but not to the Internet or LifeStream When this occurs cellular data will not transmit readings as a backup if the monitor remains connected to a network Ensure a Wi Fi Internet connection is reliable and test vital sign data transmission during setup To connect to a Wi Fi network continue to the next page 1 From the ...

Page 97: ... connecting message appears while it is authenticating then the monitor will return to the Wi Fi menu with an indicator that verifies Wi Fi is connected 6 Press the Return key twice to return to the Settings screen 7 It is recommended to check the Status screen of the monitor to ensure the Wi Fi network is receiving a signal Scroll down in the Status menu to confirm the Internet section has Wi Fi ...

Page 98: ...to the Settings screen Verifying Communication Settings The PIN number is in the Transmit Menu Pin Number sub menu and requires a password to view Your organization has been assigned a unique 7 digit PIN num ber that identifies your mailbox within LifeStream Each deployed Genesis Touch monitor transmits its patient data to this mailbox and LifeStream checks this address to retrieve the data Note P...

Page 99: ...d Menu 1 Select Date Time Settings 2 The following screen appears for example Your Date Time Settings screen may look different depending on your Android Operating System but the menu titles described on the next page are all similar 3 Select the button next to Automatic date and time and Automatic Time Zone so that it is on On some monitors turning on Automatic date and time also automates time z...

Page 100: ... next to Automatic date and time to allow it to be automatically updated when service is available Otherwise date settings must be re adjusted when a monitor is reassigned Manually Set the Time If the Set time option is grayed out select the check mark or tap the ON button next to the Automatic date and time option Select Set time A screen allowing you to adjust the time appears Use the user inter...

Page 101: ... also recommended to fully upgrade to the Android 7 1 1 Operating System as directed by the upgrade instructions at www honeywelllifecare com genesistouchhelp Licensing Requirements A license is required for each designated LifeStream Web interface user hosting Video Visits Each monitor must also be licensed to connect to the LifeStream Web interface via a stable Wi Fi network or via a licensed ce...

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Page 103: ...Genesis Touch User Manual This manual is provided online under the title of Past Manuals at the manuals website above Turning the Monitor Off The ability to power off the monitor is restricted so that end users cannot acciden tally turn it off You have to be within a password protected area such as the Gen eral or Advanced areas under Settings to be able to power the monitor off To turn off the mo...

Page 104: ...contact customer service While on the phone let the technical support specialist know if you have recently updated your Genesis Touch software The Genesis Touch displays a message indicating the user should connect the original Samsung charger The monitor accepts Samsung and Verizon branded power cables and chargers originally included with the monitor when purchased Always use the original charge...

Page 105: ...unit and replace the cord If a monitor has been dropped or damaged call Customer Service Qualified ser vice personnel must inspect any dropped or damaged units before they are assigned for use Cleaning the Monitor According to the CDC Guideline for Disinfection and Sterilization in Healthcare Facilities 2008 patient monitoring equipment is considered a non critical device A non critical device is ...

Page 106: ...Do not use any harsh cleaning solutions that may irritate the skin Do not use solutions that contain fra grance oils or alcohols Hand sanitizers are not acceptable to use Acceptable Cleaning Agents on Monitor Housing The following cleaning agents are compatible with plastic exterior surfaces of the monitor All product names trademarks logos and brands cited in this section are property of their re...

Page 107: ...he collection of vital signs or when testing how a specific peripheral device or question will appear or function To enable exit during vital signs collection 1 Enter the password to access the General Setting screen and select Device 2 Select the check box next to Allow exit during vital signs collection 3 A screen similar to the following appears with a check mark in the box to indicate that all...

Page 108: ... down the screen until the new menu remains on the screen Tap the gear shaped Settings button highlighted below 4 Navigate the Settings menu as instructed by customer service Do not change settings unless instructed 5 Tap the Return key on your monitor to exit back to the Advanced Settings menu Turn Off Do Not Disturb No Audio 1 Follow the directions to access the Android settings menu 2 Check to ...

Page 109: ...nload a system update 5 The monitor will confirm the software download progress Select OK and follow all on screen instructions The monitor will restart when the update is complete and the Vitals Now Home Screen of the Genesis Touch will appear 6 After the monitor restarts repeat the instructions on the previous page to return to the Notifications Tray of the Android menu A System Update Successfu...

Page 110: ...ming Access or Global Data Roaming Access button depending on which option appears on your monitor 4 Choose Allow access for all trips 5 Tap OK if this menu option appears in the Data Roaming Access menu 6 Tap the Network Mode option from the menu and select Global from the pop up menu that appears Note If you intend to use the Genesis Touch for a Video Visit Tap the Access Point Names option Veri...

Page 111: ...menu appears Tap Language and Input 2 Select Text to Speech 3 Select the Settings button beside the Samsung text to speech engine 4 Select Install voice data 5 Select the Download button next to the following language first French Canada Female 6 Read and accept the terms of the license agreement and select Start 7 Select Install to continue 8 A popup may ask if you would like to regularly check f...

Page 112: ...OT shown or Disconnected is shown contact Customer Service When calling note if a 4G icon is displayed on this screen Wi Fi Follow the instructions in this manual to turn on the Wi Fi connection If Wi Fi is enabled confirm that a name of the network appears in this menu along with signal bars Make sure the monitor is plugged in and position the monitor near the wireless router Confirm the Internet...

Page 113: ... cover of this document Where do I find questions that have education associated with them These questions are labeled With Education in the numeric questions list from the Questions menu LifeStream displays all compatible questions with education when configuring a monitor remotely Consult the Questions List from the support site provided in the cover of this document for more information Be awar...

Page 114: ... menu change in real time For quicker access to verify a connection utilize the Status Screen accessible without a password To refresh the LifeStream menu exit the LifeStream menu and select the menu again to see if the connection status has updated A white menu bar persists on the bottom of the Genesis Touch screen Genesis Touch monitors with a serial number beginning with A5 use the Android Oper...

Page 115: ...nguage selected navigate to the Device menu following the directions from Enabling Device Capabilities From the Device menu select a different volume second option in the list If a popup appears cancel it and check Do Not Show Again Android 7 1 Follow the directions in this manual titled Downloading Text to Speech Files and Accessing the Android Settings menu for details Advanced users may referen...

Page 116: ... the Genesis Touch Always install fresh batteries before a unit is assigned to a patient Do not take a measurement with the device before it has been paired or after it has been unpaired If a device is unable to pair with the Genesis Touch or the transmission error symbol appears on the device shown here remove batteries from the peripheral device and reinsert them Repeat the pairing process again...

Page 117: ... your phone while pairing monitoring peripherals and to turn off or remove any other Bluetooth devices from the room during the pairing procedure If other Bluetooth receivers are operating nearby mobile phones computers tablets within 3 meters 11 feet of monitoring equipment ensure that the patient and the operators of nearby Bluetooth devices do not attempt to pair with the blood pressure monitor...

Page 118: ...n It is recommended that the scale is operated either on battery power or on AC power but not both simultaneously The HomMed scale doesn t display a reading on the monitor During a Vitals Now session the monitor displays lbs kg but never shows a weight When a vital sign measurement is first taken with the HomMed scale a patient should step on the scale after the monitor prompts the patient to do s...

Page 119: ...on 3 2 or later 3 2 1 3 4 etc Custom Questions and Reminders may also be scheduled from the LifeStream Web interface for compatible Genesis Touch monitors upgraded to v3 7 or higher For all other Genesis Touch monitors If you have a monitor with a serial number beginning with A0 you are not eligible to utilize all education and questions listed here Refer to the questions list provided in your ori...

Page 120: ...ions the monitor will randomly select one relevant educational statement to replay after the monitoring session When browsing questions to select in a clinical setting the text With Education is displayed to indicate question text is duplicated and educational follow up content is used with this question Updated monitors use the following questions and edu cation including all questions With Educa...

Page 121: ...is week compared to a normal week 43 Are you having difficulty managing stress this week compared to a normal week 44 Are you having difficulty following your smoking cessation plan 45 Are you having difficulty following your alcohol reduction plan 46 Are you having difficulty understanding your diagnosis 47 Have you had 2 plus or greater protein in your urine today 48 Have you been to the emergen...

Page 122: ...ntact your health care provider 58 Are you having any difficulty standing or walking With Education If Yes Having a hard time when you walk or stand may be caused by medicine weakness or other reasons Difficulty standing or walking could also be a change in your health This may increase your risk for falling If you are having a hard time standing or walking contact your health care provider 59 Are...

Page 123: ...rescribed or over the counter blood thinning medications 90 Do you feel dizzy or light headed today 91 Do you have increased sputum mucus or phlegm 92 Is your sputum mucus or phlegm a different color today 93 Are you experiencing any burning with urination or increased frequency 94 Was your most recent blood sugar lower than usual 95 Did you seek medical treatment 96 Has your doctor added deleted ...

Page 124: ...your medications to see if you need any refills 110 Remember you have an event with your family this week 111 Remember your social club is having a meeting this week 112 Remember your grandchildren are coming over this week have fun 113 Please remember to change your dressing today 114 Please remember to keep feet and legs elevated while sitting 115 Please remember to eat foods low in sodium 116 P...

Page 125: ...l more alert and be able to do more of what you want 134 Please remember to maintain your oxygen equipment as instructed 135 You are scheduled to have a video visit with your health care provider today 136 You are scheduled to have a video visit with your health care provider tomorrow 309 Are you having any problems with urination If Yes 310 Are you experiencing any burning with urination or incre...

Page 126: ...118 Genesis Touch User Manual ...

Page 127: ...ES 98 CLEANING THE MONITOR SURFACE 98 COMMUNICATION 84 COMMUNICATIONS 84 CONFIGURE TEXT TO SPEECH SETTINGS 105 CONTENT LIBRARY 87 CONTRA INDICATIONS 2 CUSTOM QUESTIONS 1 CUSTOM QUESTIONS AND REMINDERS 111 D DATE 77 91 92 DATE BUTTON 72 DELETE BUTTON 40 DISCONNECTED 104 DISPLAY VIDEO BUTTON 105 DOWNLOAD GENESIS TOUCH UPDATES 80 E EDIT CALENDAR 57 EDIT SCHEDULE BUTTON 55 EDUCATION 6 EDUCATION BUTTON...

Page 128: ...SAMSUNG CHARGER 96 SAMSUNG GALAXY TAB A 2 SCALE 3 16 49 SCHEDULE 60 SCHEDULE MENU 53 SELECT VITALS 62 SEND TEST VITALS 106 SETTING GENERAL FEATURES 77 SETTING THE READING SCHEDULE 52 SETTINGS 8 SETTINGS MENU 8 SETTINGS SCREEN 9 SHIPPING 4 SMALL CUFF 66 SOFTWARE VERSION NUMBER 11 SPANISH 77 SPOKEN VITALS 79 99 STATUS MENU 10 STATUS SCREEN 104 SYNC 91 T TABLET 3 TEST VITALS 84 TIME 91 92 TIME SENSIT...

Page 129: ...WHAT S IN THIS RELEASE 1 WI FI 8 88 90 104 105 WI FI PASSWORD 8 WITH EDUCATION 105 WONG BAKER FACES PAIN RATING SCALE 73 2 ...

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Page 132: ...eywelllifecare com Life Care Solutions 3400 Intertech Drive Suite 200 Brookfield WI 53045 P4920EN 09 E18 0124 15 Dec 2018 2018 Resideo Technologies Inc The Honeywell trademark is used under license from Honeywell International Inc ...

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