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FCC Part 15

This equipment has been tested and found to comply with the 
requirements for a Class B digital device under Part 15 of the 
Federal Communications Commission (FCC) rules. These 
requirements are intended to provide reasonable protection 
against harmful interference in a residential installation. This 
equipment generates, uses and can radiate radio frequency energy 
and, if not installed and used in accordance with the instructions, 
may cause harmful interference to radio communications. However, 
there is no guarantee that interference will not occur in a particular 
installation. If this equipment does cause harmful interference to 
radio or television reception, which can be determined by turning 
the equipment off and on, the user is encouraged to try to correct 
the interference by one or more of the following measures:

• 

Re-orient or relocate the receiving antenna.

• 

Increase the separation between the equipment and receiver.

• 

Connect the equipment into an outlet on a circuit different 

   from that to which the receiver is connected.

• 

Consult the dealer or an experienced radio/TV technician for help.

Do not attempt to repair or modify this equipment.
Warning:

 Changes or modifications to this equipment not  

expressly approved by the party responsible for compliance 
could void the user’s authority to operate the equipment.

Driving while talking on your mobile phone is dangerous, and 
illegal in many states.
Although this device enables drivers to conduct handsfree 
conversations, it is still dangerous to drive and use a mobile phone 
at the same time.  
We recommend pulling over before making or answering calls, 
especially during adverse driving conditions.  Please use your 
mobile phone, and our product responsibly while driving!

• 

Power off this product when not in use.

• 

DO NOT expose this product to water or other liquids.

• 

DO NOT use abrasive cleaning solvents to clean the

 Bluetooth Headset

.

• 

If you will not use the 

Bluetooth Headset

 for long periods, be sure to 

   store it in a dry place, free from extreme temperature, humidity and dust.

Warranty service not provided

This warranty does not cover damage resulting from 

accident, misuse, abuse, improper installation or operation, 

lack of reasonable care, and unauthorized modification. This 

warranty is voided in the event any unauthorized person 

opens, alters or repairs this product. All products being 

returned to the authorized service center for repair must be 

suitably packaged.

Limitation of Warranty:

• 

THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY

APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES,  
EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRAN-
TIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR 
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR 
WRITTEN  INFORMATION GIVEN BY SOUTHERN TELECOM 
INC. IT’S AGENTS, OR EMPLOYEES SHALL CREATE A 
GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS 
WARRANTY.

• 

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS

   WARRANTY IS THE EXCLUSIVE REMEDY OF THE
   CONSUMER. SOUTHERN TELECOM INC. SHALL NOT BE
   LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
   RESULTING FROM THE USE OF THIS PRODUCT OR ARISING
   OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED
   WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF
   WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY
   THE LAWS OF THE STATE OF NEW YORK. EXCEPT TO THE
   EXTENT PROHIBITED BYAPPLICABLE LAW, ANY IMPLIED
   WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
   PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO
   THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

Some states do not allow the exclusion nor limitation of 

incidental or consequential damages, or limitations on how 

long an implied warranty lasts so the above limitations or 

exclusions may not apply to you. This warranty gives you 

specific legal rights, and you also may have other rights that 

vary from state to state.

Adjusting the volume

Use your mobile phone’s volume control buttons to 
decrease or increase the volume of the 

Bluetooth Headset.

www.emersonphones.com

Manufactured by Southern Telecom Inc. Brooklyn, NY 11232
© 2009 Southern Telecom Inc. All rights reserved. 
Emerson and the G-Clef logo are registered trademarks of 
Emerson Radio Corp. Parsippany, New Jersey USA. 
The Bluetooth® word mark and logos are owned by the Bluetooth 
SIG, Inc. 

Should you have any questions or problems concerning this 

product, please contact our customer service department at:

1-877-768-8483 (Toll Free)

Monday - Thursday: 9AM - 5PM (EST)

Friday: 9AM - 3PM (EST)

or

via e-mail at

[email protected]

Southern Telecom Inc.

ATTN: Returns Department

    14-C 53rd Street

            Brooklyn, NY 11232

The shipping address of the authorized service center is:

4. Set your mobile phone to search for Bluetooth devices.

5. When the phone finds the headset, confirm by selecting EM12 
     from the list.

6. Enter passcode “

0000

” when prompted by the phone.

7. Your mobile phone will confirm that the pairing was completed, 
    and prompt you to accept the connection.  Please respond 

    YES

 to connect the headset to your mobile phone. If the pairing 

    was successful, the headset’s indicator light flashes a steady blue. 

8. When attempting to reconnect the headset to your mobile 
    phone, you may see the message below, and your mobile 
    phone will prompt you to accept the connection request to 
    the EM12 headset, and an option not to ask this again. 
    Please accept the connection, and if you select “Don’t ask this 
    again”,  your phone will automatically accept future connection 
    requests from your 

Bluetooth Headset

.

1. Make sure the 

Bluetooth Headset

 is turned off.

2. Keep your 

Bluetooth Headset

 and mobile phone within 

3

 

    feet of each other during the pairing process.
3. Press and 

HOLD

 the 

[POWER]

 button until the 

RED

 and 

BLUE

 

    lights flash alternately.

Powering ON/OFF

• 

To turn 

ON

press and hold the 

[POWER]

 button until the 

   

BLUE LED

 indicator light turns on.

• 

To turn 

OFF

press and hold the 

[POWER]

 button until the 

   

BLUE LED

 indicator light changes to 

RED

, and then shuts off.

Answering/Ending a call

• 

To answer a call, 

press and release the 

[POWER]

 button.

• 

To end a call, 

press and release the 

[POWER]

 button.

To make a call

Dial the number and press the send button on your mobile 
phone, the call is automatically transferred to the headset.

1. Connect the charging pin of the USB cable to the charging 
    socket of the headset.
2. Connect the other end of the USB cable to the Computer’s
    USB port.
3. The 

RED LED

 indicator light turns on.

4. The 

RED LED

 indicator light shuts off when the headset is 

    fully charged (approximately 3-4 hours).

NOTE: 

When the battery is running low, the 

RED

 indicator light starts 

                  to flash.

You may wear your headset with or without the provided 
earhook. If you choose to wear your headset with the earhook, 
connect it to the headset as shown in the diagram below.

Operation is subject to the following two conditions: (1) This 
device may not cause interference and (2) This device must 
accept any interference, including interference that may 
cause undesired operation of the device.

The term “IC:” before the certification/registration number 
only signifies that registration was performed based on a 
Declaration of Conformity indicating that Industry Canada 
technical specifications were met. It does not imply that 
Industry Canada approved the equipment.

 Check local laws regarding use of a mobile handset and wireless

   headset while driving. If you use the 

Bluetooth Headset

 while 

  driving, ensure your attention and focus remains on your driving.

 Observe all signs in the designated areas where some electronic 

  devices or RF radio products are required to be switched off. 
   These could include airplanes, hospitals, blasting areas, and 
  potentially explosive atmospheres.

CAUTION: 

Although this device enables drivers to 

conduct handsfree conversations, it is still dangerous
to drive and use a mobile phone at the same time.

Always keep your full attention on your driving.

 

For the best audio quality, always wear your 

Bluetooth 

 Headset

 on the same side of the body as your mobile phone.

Before using your 

Bluetooth Headset

  for the first 

time, charge it for 10-12 hours.

To enter the 

Pairing Mode,

 you must press and 

HOLD

 the 

[POWER] 

button  for approximately 10 

seconds.

The screenshots above are typical of many Bluetooth 
enabled phones in the market today, and are used to 
assist in the explanation of the pairing process. Your 
mobile phone’s interface and interaction with the 

Bluetooth Headset

 may slightly differ from the 

illustrations above.

Bluetooth Headset

Earhook

Owner’s Manual

AC charger

USB charging cable

Right ear

Left ear

Charging port

Microphone

Indicator light

[POWER] button

Power ON/OFF

Answer/end a call

Charging port

PC

USB cable

Headset

(Charging pin)

within 3 feet

Indicator light

[POWER] button

(Press & HOLD)

Searching for devices

Paired Devices:

1 f

ound

Stop

 *Empty *

Bluetooth: Enabled

Select Device:

Paired Devices:

EM12

Cancel

EM12

Bluetooth: Enabled

Enter numeric passkey

for EM12:

Paired Devices:

0000

OK

EM12

Bluetooth: Enabled

Confirm connection to

EM12?

Paired Devices:

YES

NO

EM12

Bluetooth: Enabled

/

Accept connection request

from EM12?

Paired Devices:

YES

NO

EM12

Bluetooth: Enabled

/

Don’t ask this again

USB port

[POWER] button

Answer/end a call

Model: EM-12

Wireless Headset

® 

Owner’s Manual

Model: EM-12

Wireless Headset

® 

Owner’s Manual

Charging the Bluetooth Headset

Using your Bluetooth Headset

Wearing your Bluetooth Headset

Industry Canada

Safety information

Product maintenance

FCC and telephone company information

In the box

Drive Safe

Location of controls

Pairing the headset with a Bluetooth enabled phone

          I hear distortion, and the sound quality is poor

 

For the best audio quality, always wear your 

Bluetooth Headset 

      on the same side of the body as your mobile phone.

 

Check that the battery is charged enough.

          The sound is very low

 

Try adjusting the volume by using the 

[VOLUME UP]

 or

     [VOLUME DOWN] 

button on your mobile phone.

          I cannot get the 

Bluetooth Headset

 into  

Pairing Mode

 

Make sure the 

Bluetooth Headset

 is turned off before 

    beginning the pairing process.

 

Press and hold the 

[POWER] 

button until the 

RED

 and 

BLUE

     lights flash alternately, this will signal that the headset is in 

     Pairing Mode

, and ready to connect to your mobile phone.

          My mobile phone is not able to pair with the 

Bluetooth Headset

• 

Make sure that you fully charged the headset before pairing.

• 

Keep your 

Bluetooth Headset

 and mobile phone within 

3

 

    feet of each other during the pairing process.

• 

Check that your phone’s Bluetooth feature is turned 

ON

.

• 

Try repeating the pairing process, see “Pairing the headset 

   with a Bluetooth enabled phone.”

          After successfully pairing my mobile phone and 

Bluetooth 

          

Headset

, when I shut my phone and turn it on again, my 

          headset did not automatically connect

 

Try turning the headset 

OFF

, and then turning it 

ON

 again.

 

Many mobile phones have an auto reconnect option when first 

     attempting to reconnect to a newly paired Bluetooth device. 
    Make sure you accept this option, so that your 

Bluetooth Headset 

    automatically reconnects to your mobile phone; check the user 
    guide of your mobile phone for more information regarding 
    this option.

 

Try unpairing the headset from your phone, and repeat the pairing 

    procedure

Troubleshooting tips

Limited Warranty

In the unlikely event that this product is defective, or does 
not perform properly, you may within ninety (90) days from 
your original date of purchase return it to the authorized 
service center for repair or exchange.

TO OBTAIN WARRANTY SERVICE:

• 

Provide proof of the date of purchase within the package 

(Dated bill of sale).

• 

Prepay all shipping costs to the authorized service center, 

and remember to insure your return.

• 

Include a return shipping address (no P.O. Boxes), 

a telephone contact number, and the defective unit within 
the package. 

• 

Describe the defect or reason you are returning the product.

Your product will be repaired or replaced, at our option, for the same 
or similar model of equal value if examination by the service center 
determines this product is defective.  Products received damaged 
as a result of shipping will require you to file a claim with the carrier.

Warranty information

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