Dell SP3022 User Manual Download

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Dell Speakerphone
SP3022

User Guide

Regulatory Model: SP3022

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Summary of Contents for SP3022

Page 1: ...Dell Speakerphone SP3022 User Guide Regulatory Model SP3022 ...

Page 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2022 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2022 04 Rev A00 1 ...

Page 3: ... 10 11 Features Using Microsoft Teams with your speakerphone Button and LED behavior SP3022 s button behavior on some popular communication software Dell Peripheral Manager What is Dell Peripheral Manager Installing Dell Peripheral Manager Troubleshooting Specification Statutory information Warranty Getting Help 4 5 6 8 9 11 12 14 17 18 18 18 19 22 23 23 24 3 3 ...

Page 4: ...Dell Speakerphone SP3022 Quick Start Guide What s in the box 4 Speakerphone User Documentation USB C to USB A adapter ...

Page 5: ...Front view Back view Mute Unmute Volume down LED Microsoft Teams USB A plug USB C to USB A adapter Answer End Reject call Volume up NOTE Please refer to page 12 for more details of Answer End Reject call button ...

Page 6: ...ntly unwind the cable from the cable holder on the back of the speakerphone 2 Dislodge the USB A connector from the adapter as required Caution Bending the cable at a sharp angle could damage the cable and cause it to fray overtime Cable ...

Page 7: ...3 Connect the cable to a USB A port or USB C port on your computer USB A USB C 7 ...

Page 8: ...Connect to the USB A port of the Dell monitor Or 2 Connect to the USB C port of the Dell monitor USB A USB C NOTE If the speakerphone is not detected check if the upstream cable is connected from your computer to the Dell monitor USB A Setting up your speakerphone with a monitor ...

Page 9: ...ndows 10 11 Set as default sound device in system setting by follow steps below 1 Go to Settings 2 Go to System Sound 3 On the right select the required device from the drop down list in choose your output device a Set output device 9 b Set input device ...

Page 10: ...10 Set as default sound device in sound setting by follow steps below 1 Click on the sound volume icon in the system 2 Click on the up right arrow 3 Choose the desired audio device from the list ...

Page 11: ...olume down LED Open Microsoft Teams Tap the Microsoft Teams button Answer End Reject call Tap the Answer End Reject call button Speaker volume down Tap the Volume down button Speaker volume up Tap the Volume up button Mute Unmute microphone Tap the Mic Mute button Microsoft Teams Features 11 NOTE Please refer to page 12 for more details of Answer End Reject call button ...

Page 12: ... call Reject incoming Teams calls 1 Long press the Answer End Reject call button for one second to reject the incoming call End Teams calls 1 Press the Answer End Reject call button to end the call Making Teams calls 1 Press the Teams button to bring Teams app on the main screen 2 Start a call through the Teams application on your computer ...

Page 13: ...e Volume up button to increase the volume An audio prompt tone can be heard when pressing the Volume up button 2 Press the Volume down button to decrease the volume An audio prompt tone can be heard when pressing the Volume down button ...

Page 14: ...behavior Powered on plugged in LEDs light up for 3 seconds when the device is plugged in Teams Active Notifications 1 Teams LED lights up white if Teams is active 2 Teams LED blinks if receiving Teams notifications 14 ...

Page 15: ...ctive Hang Up Call 1 Answer call LED blink green if receiving a call 2 Answer call LED lights up green during the call 3 Answer call LED turns off if the call ends Mute Unmute 1 Mic LED lights up red if mic is muted 15 ...

Page 16: ... 2 Mic LED turns off if mic is on Volume up down Volume down up LED lights up white if the button is pressed Volume up Volume down 16 ...

Page 17: ...k as intended with SP3022 s buttons Table below has behavior of speakerphone buttons in most of the popular communication software NOTE OK means Mute Unmute button work as intended but for these apps the status may not sync with the app interface NOTE OK means Answer End Reject Call button has 2 different states 1 Reject call Can be done via long press Answer End Call button for one second on spea...

Page 18: ...the user to make changes to settings of the device and provides additional customization Installing Dell Peripheral Manager You can manually install the software by checking for updates or by using the link below https www dell com support dpem For more details on the application and the customizations available find the User Guide for Dell Peripheral Manager at www dell com support 18 ...

Page 19: ...ttons on the Dell Speakerphone SP3022 The Echo can be heard during the call SP3022 has the Echo cancellation feature which minimizes and reduces any echo heard on calls If you hear echo from your device it is possible that the user on the other end does not have the echo cancellation feature No audio Disconnect and reconnect the Dell Speakerphone SP3022 to your computer Check the computer sound se...

Page 20: ...ts 4 In Recording page right click on speakerphone icon and click properties 5 In Advanced page uncheck Enable audio enhancements Volume is too low Remove any obstructions between SP3022 and the user Turn the volume to a higher level by pressing the volume up button or using the software UI Press volume setting on Windows to increase the volume 20 How to set up PC when you observe abnormal sound ...

Page 21: ...ptions in Windows 10 you can follow steps below 1 Press Win R to the Run dialog 2 Type or copy paste the following command Mmsys cpl 3 Press the Enter key This will open the Sounds applet directly 4 Select the desired device in the list and click on the Set Default button 21 ...

Page 22: ...ophone Input Sensitivity 34dBV Pa SNR 72dB Button Teams Answer End Reject call Volume Down Volume Up Microphone mute unmute LED White Red Green Supported operating system Win10 64 bit Win11 64 bit Operating temperature 0 40 C Storage temperature 40 C to 65 C Operation humidity 90 maximum relative humidity non condensing Storage humidity 90 maximum relative humidity non condensing Operating and env...

Page 23: ...t terms Dell may also provide an additional hardware warranty full details of the Dell end user contract and warranty terms can be found by going to www dell com selecting your country from the list at the bottom of the home page and then clicking the terms and conditions link for the end user terms or the support link for the warranty terms For non U S customers Dell branded products that are sol...

Page 24: ...chnical support or customer service issues 1 Go to www dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support link based on your need NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip ...

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