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Dell E2417H Monitor

User’s Guide

Model: E2417H

Regulatory model: E2417Hb

Summary of Contents for E2417H

Page 1: ...Dell E2417H Monitor User s Guide Model E2417H Regulatory model E2417Hb ...

Page 2: ... WARNING indicates a potential for property damage personal injury or death ____________________ Copyright 2016 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their...

Page 3: ...nitor Quality and Pixel Policy 18 Maintenance Guidelines 18 Setting Up the Monitor 19 Attaching the Stand 19 Connecting Your Monitor 20 Organizing Your Cables 21 Removing the Monitor Stand 21 Wall Mounting Optional 22 Operating the Monitor 23 Power On the Monitor 23 Using the Front Panel Controls 23 Using the On Screen Display OSD Menu 25 Setting the Maximum Resolution 37 ...

Page 4: ...ts Using the Tilt 38 Troubleshooting 39 Self Test 39 Built in Diagnostics 40 Common Problems 41 Product Specific Problems 43 Appendix 44 FCC Notices U S Only and Other Regulatory Information 44 Contact Dell 44 ...

Page 5: ...eived all the components and Contact Dell if something is missing Monitor Stand Arm Stand Base NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries NOTE To set up with any other stand please refer to the respective stand setup guide for setup instructions ...

Page 6: ...crew Cover Power Cable Varies by Countries DP Cable VGA Cable except North South America Drivers and Documentation Media Quick Setup Guide Safety Environmental and Regulatory Information 6 About Your Monitor ...

Page 7: ...ctronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions Digital connectivity with DisplayPort Plug and play capability if supported by your system On Screen Display OSD adjustments for ease of set up and screen optimization Software and documentation media includes an Information File INF Image Color Matching File ICM and product documentation Security lock slot A...

Page 8: ...bout Your Monitor Identifying Parts and Controls Front View Front panel controls Description 1 Function buttons For more information see Operating the Monitor 2 Power On Off button with LED indicator Label ...

Page 9: ...x 100 mm 2 Regulatory label Lists the regulatory approvals 3 Security lock slot Secures monitor with security lock security lock not included 4 Barcode serial number and Service Tag label Refer to this label if you need to contact Dell for technical support 5 Cable management slot Use to organize cables by placing them through the slot About Your Monitor 9 Back View Label ...

Page 10: ...ct the power cable 2 DisplayPort Connect your computer with DP cable 3 VGA connector Connect your computer with VGA cable cable included except North South America 4 Dell Soundbar mounting slots Attaches the optional Dell Soundbar NOTE Please remove the plastic strip covering the mounting slots before affixing the Dell Soundbar Label ...

Page 11: ...250 cd m typical Contrast ratio 1000 to 1 typical Display screen coating Anti Glare with 3H hardness Backlight White LED edgelight system Response time typical 8 ms gray to gray Color depth 16 7 million colors Color gamut CIE1976 87 Built in devices N A Connectivity 1 x DP 1 2 1 x VGA Border width edge of monitor to active area 17 mm Top Left Right 18 mm Bottom Adjustability Height adjustable stan...

Page 12: ... 576p 720p 1080i 1080p Preset Display Modes Display Mode Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity Horizontal Vertical Model E2417H Model E2417H VESA 640 x 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 IBM 720 x 400 31 5 70 0 28 3 VESA 800 x 600 37 9 60 0 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152...

Page 13: ...rush current 120 V 30 A Max at 0 C cold start 220 V 60 A Max at 0 C cold start Physical Characteristics Model E2417H Model E2417H Signal cable type Analog D Sub 15 pins cable included except North South America Digital DisplayPort 20 pins Dimensions with stand Height 425 1 mm 16 73 inches Width 562 6 mm 22 15 inches Depth 179 9 mm 7 83 inches Dimensions without stand Height 333 1 mm 13 11 inches W...

Page 14: ...rage 20 C to 60 C 4 F to 140 F Shipping 20 C to 60 C 4 F to 140 F Operating 10 to 80 non condensing Non operating Storage 5 to 90 non condensing Shipping 5 to 90 non condensing Operating 5 000 m 16 404 ft maximum Non operating 12 192 m 40 000 ft maximum 85 3 BTU hour maximum 75 1 BTU hour typical Weight without stand assembly For wall mount or VESA mount considerations no cables 3 28 kg 7 23 lb We...

Page 15: ...tive Active White 25 W maximum 22 W typical Active off mode Inactive Inactive Blanked White blinking Less than 0 3 W Switch off Off Less than 0 3 W Energy Star Power Consumption Pon 16 4 W ETEC 51 0 kWh The OSD functions only in the normal operation mode When any button is pressed in the Active off mode the following message will be displayed NOTE The message may be slightly different according to...

Page 16: ...mation Accordingly the customer should not rely upon this information in making decisions about electrical tolerances or otherwise No warranty as to accuracy or completeness is expressed or implied Pin Assignments Pin Number 15 pin Side of the Connected Signal Cable 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 Computer 5 V 3 3 V 10 GND sync 11 GND 12 DDC data ...

Page 17: ...lug and Play compatible system The monitor automatically provides the computer system with its Extended Display Identification Data EDID using Display Data Channel DDC protocols so that the system can configure itself and optimize the monitor settings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see O...

Page 18: ...instructions in the list below while unpacking cleaning or handling your monitor To clean your anti static screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened warm cloth to clean the monitor Avoid using deter...

Page 19: ... set up instructions To attach the monitor stand 1 Assemble the stand arm to stand base a Place the monitor stand base on a stable table top b Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place 2 Attach the stand assembly to the monitor a Place the monitor on a soft cloth or cushion near the edge of desk b Align the stand assembly bracket to t...

Page 20: ...necting them NOTE Do not connect all cables to the computer at the same time To connect your monitor to the computer 1 Turn Off your computer and disconnect the power cable 2 Connect the DP or VGA cable from your monitor to the computer Connecting the DisplayPort DP to DP cable Connecting the VGA cable optional NOTE The graphics are used for the purpose of illustration only Appearance of the compu...

Page 21: ...ment organize all cables as shown above Removing the Monitor Stand NOTE To prevent scratches on the LCD screen while removing the stand ensure that the monitor is placed on a soft clean surface 1 Remove the VESA screw cover a Place the monitor on a soft cloth or cushion b Lift from both side simultaneously to remove the VESA screw cover away from the monitor ...

Page 22: ...A compatible wall mounting kit 1 Place the monitor panel on a soft cloth or cushion on a stable flat table 2 Remove the stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit NOTE For u...

Page 23: ...s of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change The following table describes the front panel buttons Front Panel Button Description 1 Shortcut key Preset Modes Use this button to choose from a list of preset color modes 2 Shortcut key Brightness Contrast Use this button to directly access the Brig...

Page 24: ...OK button to confirm your selection in the OSD menu 4 Back Use the Back button to go back to the previous menu 3 Menu Use the MENU button to launch the On Screen Display OSD and select the OSD Menu See Accessing the Menu System 4 Exit Use this button to go back to the main menu or exit the OSD main menu 5 Power with power light indicator Use the Power button to turn the monitor On and Off The whit...

Page 25: ...exit the OSD menu the monitor automatically saves those changes The changes are also saved if you change the settings and then wait for the OSD menu to disappear 1 Press the button to launch the OSD menu and display the main menu Main Menu for digital DP input Main Menu for analog VGA input NOTE Auto Adjust is only available when you use the analog VGA connector ...

Page 26: ...o return to the main menu The table below provides a list of all the OSD menu options and their functions Icon Menu and Submenus Description Brightness Contrast Use this menu to activate Brightness Contrast adjustment Brightness Brightness adjusts the luminance of the backlight Press the button to increase the brightness and press the button to decrease the brightness min 0 max 100 Contrast Adjust...

Page 27: ...r setup Auto Adjust allows the monitor to self adjust to the incoming video signal After using Auto Adjust you can further tune your monitor by using the Pixel Clock Coarse and Phase Fine controls under Display settings NOTE In most cases Auto Adjust produces the best image for your configuration NOTE Auto Adjust option is only available when you are using the analog VGA connector ...

Page 28: ...nected to your monitor Auto Select Turning on the function allows you to scan for available input sources VGA Select the VGA input when you are using the analog VGA connector Press to select the VGA input source DP Select the DP input when you are using the DisplayPort DP connector Press to select the DisplayPort input source ...

Page 29: ...the color setting mode Input Color Format Allows you to set the video input mode to RGB Select this option if your monitor is connected to a computer or DVD player using the DP cable YPbPr Select this option if your DVD player supports only YPbPr output ...

Page 30: ... to make viewing more comfortable for your eyes Multimedia Loads color settings ideal for multimedia applications Warm Increases the color temperature The screen appears warmer with a red yellow tint Cool Decreases the color temperature The screen appears cooler with a blue tint Custom Color Allows you to manually adjust the color settings Use the and buttons to adjust the three colors R G B value...

Page 31: ...ss This feature can make the image look sharper or softer Use or to adjust the sharpness from 0 to 100 Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference Use or to adjust for best image quality Phase If satisfactory results are not obtained using the Phase adjustment use the Pixel Clock coarse adjustment and then use Phase fine again NOTE Pixel Cl...

Page 32: ...ime the menu remains on screen and so on Language Language options set the OSD display to one of the eight languages English Spanish French German Brazilian Portuguese Russian Simplified Chinese or Japanese Transparency Select this option to change the menu transparency by pressing the and buttons min 0 max 100 Timer Allows you to set the time for which the OSD remains active after you press a but...

Page 33: ...hold the button beside the power button for 6 seconds Lock function Either soft lock through the OSD menu or hard lock press and hold the button beside the power button for 6 seconds Reset Menu Reset all OSD settings to the factory preset values Personalize Users can choose a feature from Preset Modes Brightness Contrast Auto Adjust Input Source or Aspect Ratio and set it as a shortcut key ...

Page 34: ...g and so on DDC CI DDC CI Display Data Channel Command Interface allows your monitor parameters brightness color balance and etc to be adjustable via the software on your computer You can disable this feature by selecting Disable Enable this feature for best user experience and optimum performance of your monitor ...

Page 35: ...gnal that it is receiving from the computer See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 1920 x 1080 LCD Conditioning Helps reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run You can enable this feature by selecting Enable Reset Others Reset all setting...

Page 36: ...mputer and wake up the monitor to gain access to the OSD If you press any button other than the power button the following message will appear depending on the selected input NOTE The message may be slightly different according to the connected input signal If either DP or VGA input is selected and the corresponding cable is not connected a floating dialog box as shown below appears or ...

Page 37: ...nd click Display settings 2 Click Advanced display settings 3 Click the dropdown list of Resolution and select 1920 x 1080 4 Click Apply If you do not see 1920 x 1080 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to http www dell com support enter your service tag and d...

Page 38: ...tand When any other stand is bought please refer to the respective stand setup guide for set up instructions Tilt With the stand attached to the monitor you can tilt the monitor for the most comfortable viewing angle NOTE The stand is detached when the monitor is shipped from the factory ...

Page 39: ...3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains white Also depending upon the selected input one of the dialogs shown below will continuously scroll through the screen or 4 This box also appears during normal system operation if the vide...

Page 40: ...creen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold Button 1 for 5 seconds A gray screen appears 4 Carefully inspect the screen for abnormalities 5 Press Button 1 again The color of the screen changes to red 6 Inspect the display for any abnormalities 7 Repeat steps 5 and 6 to inspect the display in green blue bla...

Page 41: ... Adjust via OSD Adjust the Phase and Pixel Clock controls via OSD Eliminate video extension cables Reset the monitor to factory settings Change the video resolution to the correct aspect ratio Shaky Jittery Video Wavy picture or fine movement Perform Auto Adjust via OSD Adjust the Phase and Pixel Clock controls via OSD Reset the monitor to factory settings Check environmental factors Relocate the ...

Page 42: ...roken pins in the video cable connector Restart the computer in the safe mode Safety Related Issues Visible signs of smoke or sparks Do not perform any troubleshooting steps Contact Dell immediately Intermittent Problems Monitor malfunctions on off Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Reset the monitor to factory settings Perform mo...

Page 43: ...SD menu is locked If yes press and hold the button above the Power button for 6 seconds to unlock for more information see Lock No Input Signal when user controls are pressed No picture the LED light is white Check the signal source Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard Check whether the signal cable is plugged in properly Re pl...

Page 44: ...gulatory information see the regulatory compliance website located at www dell com regulatory_compliance Contact Dell For customers in the United States call 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and s...

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