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Contents

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How  do  I  set  up  and  install  my  DCS-­‐5020L?

1

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Why  can’t  the  installaBon  wizard  on  the  CD  find  my  network  connected  camera?

18

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How  do  I  set  an  administrator  (admin)  password  on  my  DCS-­‐5020L?

18

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What  do  I  do  if  I  forget  the  login  username  &  password  of  my  mydlink  camera?

19

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How  do  I  reset  my  camera  to  factory  default  seNngs?

21

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How  do  I  change  the  LAN  IP  address  of  my  camera?

22

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How  do  I  configure  moBon  detecBon  on  my  camera?

25

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How  many  types  of  moBon  detecBon  are  available  on  my  IP  camera?

35

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How  do  I  configure  the  audio  seNngs  on  my  DCS-­‐5020L?

36

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How  do  I  manually  upgrade  the  firmware  on  my  camera?

38

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How  do  I  mount  my  camera  to  a  wall  or  ceiling?

40

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What  can  I  do  when  AcBve  X  fails  to  install  during  my  mydlink  camera  setup?

41

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How  do  I  configure  Internet  Explorer  to  allow  AcBveX  Controls?

43

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How  do  I  access  my  mydlink  camera  remotely?

45

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How  do  I  enable  a  new  camera  in  D-­‐ViewCam?

50

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How  do  I  set  up  moBon  detecBon  and  recording  in  D-­‐ViewCam?

55

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How  do  I  set  up  scheduled  recording  in  D-­‐ViewCam?

59

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What  are  the  system  requirements  for  D-­‐ViewCam  3.x?

61

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Why  can't  I  see  the  video  from  my  camera  on  D-­‐ViewCam?

62

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Why  there  is  no  sound  on  D-­‐ViewCam  recording  playback?

65

1.

How do I set up and install my DCS-5020L?

Step  1:  Download  and  the  install  wizard  for  your  camera  from  

h^p://www.mydlink.com/

support

Step  2:  Launch  the  install  wizard:

•Step  2.1  :  Select  a  language  from  the  drop-­‐down  menu  and  click  

Start

.

Summary of Contents for DCS-5020L

Page 1: ...8 How do I mount my camera to a wall or ceiling 40 What can I do when AcBve X fails to install during my mydlink camera setup 41 How do I con gure Internet Explorer to allow AcBveX Controls 43 How do...

Page 2: ...Step 2 2 Accept the End User License Agreement by checking the box next to I accept these terms and condiBons then click Next...

Page 3: ...Step 2 3 Follow the on screen instrucBons to connect your camera to your router and connect the power Click Next afer you have completed each step...

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Page 7: ...Step 4 4 Con rm that the LED on the front of the camera is lit solid green...

Page 8: ...from the menu on the lef hand side of the camera name Enter and con rm a new password for the administrator account in the elds provided This password will be required when logging in to the camera s...

Page 9: ...w you wish to connect your camera to your router for normal operaBon You can choose to connect using a wired Ethernet connecBon Ethernet cable using Wi Fi Protected Setup WPS or by selecBng an availab...

Page 10: ...4 6 1 If you selected Ethernet Cable connecBon follow the on screen instrucBons to connect your camera to your router using a wired connecBon Once completed click Next to conBnue the wizard...

Page 11: ...ected Setup WPS follow the on screen instrucBons to connect your camera to your wireless router using WPS Once completed click Next to conBnue the wizard Note Your router must support WPS Push bu on C...

Page 12: ...ose an available wireless network from the drop down menu If you do not see your wireless network in the list click Rescan to search for wireless networks again If your network requires a password ent...

Page 13: ...our mydlink account If you do not have a mydlink account you can create one at this step To add the DCS 5020L to your exisBng mydlink account select Yes I already have a mydlink account then enter you...

Page 14: ...to sign up for a new account enter the informaBon required for account registraBon in the elds provided Check the box to indicate that you accept the Terms of Use and Privacy Policy for mydlink cloud...

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Page 16: ...oud service you will not be able to use any of the cloud services associated with your camera Click Next to conBnue Step 4 7 Setup is complete A summary page with display your camera s setup details a...

Page 17: ...Step 5 Log in to your mydlink account to view and manage your DCS 5020L at h p www mydlink com...

Page 18: ...current rmware version 3 How do I set an administrator admin password on my DCS 5020L Note mydlink Cloud Service registraBon requires the admin password Step 1 Open a web browser and enter the IP addr...

Page 19: ...You will need to type the new password again in the Retype Password eld Step 5 Click Save to save the con guraBon 4 What do I do if I forget the login username password of my mydlink camera To be use...

Page 20: ...Step 3 Select the camera and click on SeNngs Step 4 check the show password check box...

Page 21: ...device c If you change your network environment d If you want to assign device to another mydlink account e If you encounter a problem while registering the device to the mydlink service f If the setu...

Page 22: ...r camera b Changing the IP address from the default can prevent IP conflicts with other devices on your network Note If you change the LAN IP address of the camera you will need to enter the new IP ad...

Page 23: ...Step 3 Click on Setup on the top menu bar Step 4 Go to Network Setup and select Sta c IP Address...

Page 24: ...5 Change the IPv4 Address using the eld provided The new address should be within the same subnet as the factory default address ie 192 168 0 XXX Step 6 Click the Save SeNngs bu on to save the new se...

Page 25: ...ra Method 1 To be used if your D Link Cloud Camera is already registered with the mydlink Cloud Service Step 1 Open your web browser and enter h p www mydlink com Step 2 Enter your mydlink ID email an...

Page 26: ...Step 3 Select the camera and click on the SeNngs tab Step 4 Select the MoBon DetecBon checkbox...

Page 27: ...Step 5 Select the detecBon area and sensiBvity you would like using the drawing tools Click Next to conBnue...

Page 28: ...Step 6 Select the detecBon schedule and click Next Example Always You can also select individual days using the checkboxes and specify a From and To Bme in the elds provided...

Page 29: ...Step 6 Click nish Step 7 Click Save to save the current con guraBon and acBvate moBon detecBon...

Page 30: ...Step 8 Click Save to con rm the changes Method 2 Step 1 Open a web browser and enter the IP address of the camera in the address bar default is 192 168 0 20 Press Enter...

Page 31: ...Step 2 The default username is admin and the password eld should be lef blank Click OK Step 3 Click on Setup on the top menu bar Step 3 Click MoBon DetecBon from the menu on the lef hand side...

Page 32: ...n Step 5 Specify whether you want to Always have moBon detecBon enabled or de ne a Schedule of your choosing When choosing a schedule use the checkboxes to select individual days and specify a Start a...

Page 33: ...cBon to be Step 7 Use your mouse to de ne the areas of the video that you would like to monitor for moBon Clicking once on a square within the grid will select that area of the video for moBon detecBo...

Page 34: ...Step 8 Click the Save SeNngs bu on to save the new seNngs...

Page 35: ...d Cameras o er 2 di erent types of moBon detecBon 1 Sofware or Pixel Change MoBon DetecBon The camera compares the change in pixels from one frame to another 2 Hardware or PIR Passive Infrared Sensor...

Page 36: ...tep 1 Open a web browser and enter the IP address of the camera in the address bar default is 192 168 0 20 Press Enter Step 2 The default username is admin and the password is blank nothing Click OK S...

Page 37: ...Step 4 Click Enable in the Audio SeNngs secBon Step 5 Change the Volume SeNngs and click Save SeNngs to retain the changes...

Page 38: ...or wireless plug it directly into your router before proceeding Step 1 Download the latest rmware le for your device from h ps www mydlink com support Step 2 Open a web browser and enter the IP addres...

Page 39: ...rade from the menu on the lef hand side Step 4 Click on Browse to located the downloaded rmware and then click the Upload bu on The rmware upgrade will commence Once completed the camera will reboot a...

Page 40: ...s to drill two holes or screws where you marked If the wall is made out of concrete drill the holes rst then insert the plasBc anchors to support the screws Step 3 The power and Ethernet cables can be...

Page 41: ...humbscrew fasten the camera to the mounBng bracket Connect the power and Ethernet cables to the camera Step 6 Adjust the angle of the arm on the mounBng bracket as required Tighten the thumbscrew to l...

Page 42: ...your web browser seNngs Ensure that the security level is set to Medium high or Medium If set to High temporarily lower unBl setup is complete Open your browser this example uses Internet Explorer Cli...

Page 43: ...13 How do I configure Internet Explorer to allow ActiveX Controls Step 1 Open Internet Explorer browser Step 2 Click the SeNngs icon and then Internet OpBons...

Page 44: ...Step 3 Click on the Security tab select Internet then click on the Custom Level bu on Step 4 Ensure that the Allow Ac veX Filtering opBon is Disabled...

Page 45: ...14 How do I access my mydlink camera remotely In order to view your mydlink camera remotely through the mydlink portal or using the mydlink app you must rst register your camera to a mydlink account...

Page 46: ...your mydlink enabled camera to view live video Using the mydlink Lite app Step 1 Download and install the mydlink Lite app from to your mobile device check your camera s packaging or documentaBon for...

Page 47: ...Step 2 Log into the app with your mydlink username and password...

Page 48: ...Tap the camera that you wish to view the live feed for from the list which appears...

Page 49: ...Your live video will be displayed Depending on the model of camera you are viewing you may be able to control certain funcBons using the bu ons below the live feed screen...

Page 50: ...ul sofware package from D Link which may be purchased separately It is useful for monitoring a large network of up to 32 cloud cameras Step 1 Launch the D ViewCam console Once the console loads click...

Page 51: ...Step 2 Click on the Camera tab Step 3 Click Start Scan to automaBcally nd the IP camera s that are on your Local Area Network LAN...

Page 52: ...x in the lef hand column You may enter a new name for this camera and then enter the administrator username and password assigned to this camera in the elds provided Click OK to add the camera Step 5...

Page 53: ...ot support UPnP you can manually add a camera as per the below instrucBons Step 1 Click Insert to manually add a network camera that is on your Local Area Network LAN The IP Camera Video Server Se4ng...

Page 54: ...er the administrator user name for this camera Password Enter the administrator password for this camera Protocol Select TCP UDP or HTTP Enter the following device informaBon for your camera or click...

Page 55: ...16 How do I set up motion detection and recording in D ViewCam Step 1 Launch D ViewCam and click the Schedule Con guraBon icon...

Page 56: ...Record on Mo on Step 4 Under the Original Video view click and drag to draw a box or mulBple boxes to determine the area s that you want to monitor for moBon You can also use the sliders to determine...

Page 57: ...5 Click the Start Menu icon and click Start Recording Schedule A circle will appear in the top right corner of each camera con gured for moBon detecBon recording Green No MoBon Detected Red MoBon Dete...

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Page 59: ...n create a schedule and click the Con gure icon Step 3 Under Mode ensure Always Record is selected Step 4 Under the Time secBon specify the Bme when you want the recording to occur and click OK You ca...

Page 60: ...he Encoding OpBons and click OK again to close Schedule Con guraBon Step 5 Click the Start Menu icon and click Start Recording Schedule Note A red circle will appear in the top right corner of each ca...

Page 61: ...um system con guraBons are required Note Recording video over a long period of Bme will consume large amounts of disk space Make sure that you have enough disk space available if you want to use the r...

Page 62: ...rect IP address of your D Link camera along with the correct user name and password if they have been con gured Also check that the camera is powered on and that the connecBon between the camera and y...

Page 63: ...Step 2 Click on the Camera tab select your camera and click Con g Step 3 Con rm the following Correct IP address is entered...

Page 64: ...Correct User Name and Password Correct Vendor and Model are selected Click OK The camera should now be displayed...

Page 65: ...20 Why there is no sound on D ViewCam recording playback Step 1 Launch D ViewCam and click the Schedule Con guraBon icon Step 2 Click Con gure...

Page 66: ...Step 3 Check the Record Audio box and click OK Step 4 Click on the General SeNngs icon go to SeNng and then click System SeNng...

Page 67: ...Step 5 Check the opBon Enable Audio on AcBve Channel and click OK...

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