Cisco DATAVOX 7941 User Manual Download

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USER GUIDE

V3.0

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Summary of Contents for DATAVOX 7941

Page 1: ...USER GUIDE V3 0 ...

Page 2: ...AR QUICK REFERENCE 11 4 2 PLACING A CALL USING THE DIAL NUMBER BOX 12 4 3 PLACING A CALL FROM YOUR OUTLOOK CONTACTS 12 4 4 RECEIVING A CALL 12 4 5 CALL FORWARDING ALWAYS 13 4 6 CALL FORWARDING NO ANSWER 13 4 7 CALL FORWARDING BUSY 14 4 8 DO NOT DISTURB 14 4 9 WEB EXPRESS 14 4 10 COMMPILOT EXPRESS NONE 15 4 11 COMMPILOT EXPRESS AVAILABLE IN OFFICE 15 4 12 COMMPILOT EXPRESS OUT OF OFFICE 15 4 13 COM...

Page 3: ... For Received and Placed Calls 1 Press the DIRECTORIES button 2 Press the Scroll key to select the desired call history option Missed Calls Received Calls Placed Calls or Personal Directory 3 Press the Select soft key to display the selected call history list 4 Press the Scroll key to scroll through the numbers listed in the selected call history list 5 Press the Dial soft key to speed dial the hi...

Page 4: ...ers and talk to them before completing the transfer 4 Hang up if the party accepts the call If the party refuses the call return to the original call by pressing the Resume soft key 1 7 Voice Mail Received messages will be indicated by a flashing Message Waiting Indicator LED on the front of the phone and optionally a visual notification on the display To listen to voice messages 1 Press 2 Your ph...

Page 5: ...l the number For hands free speaker mode press then dial the number To dial a number from your call logs use the arrow keys to find a number from your call lists or speed dial index Highlight the number you want to call and press the Dial key to complete the call Up Arrow Speed Dial Info Right Arrow Placed Calls Log Left Arrow Received Calls Log Down Arrow Missed Calls Log www telovations com 5 ...

Page 6: ...ive call l as 1 16 Splitting a Conference When a conference has been established a Split soft key is available Pressing the key will split the conference into two calls on hold 1 17 Transferring a Call 5 During a call press the Trnsfr soft key the active call is placed on hold 6 Dial the number to which you want to transfer the call 7 Press the Trnsfr soft key again to complete the transfer This c...

Page 7: ...ward all future calls to 6 Press the Enable soft key to confirm Call Forwarding A moving arrow replaces the usual indicator for that line to confirm Call Forwarding enabled 1 20 Forwarding Calls Turn OFF 2 Press the Fwd soft key from the phone s idle display 3 Press the Disabl soft key The line indicator will now display the regular icon ...

Page 8: ...he number For hands free speaker mode press and then dial the number To dial a number from your call logs use the arrow keys to find a number from your call lists or speed dial index Highlight the number you want to call and press the Dial key to complete the call Up Arrow Speed Dial Info Right Arrow Placed Calls Log Left Arrow Received Calls Log Down Arrow Missed Calls Log www telovations com 8 ...

Page 9: ...all parties in the conference or press the Split soft key to put the first call on hold and keep the second call as the active call A conference may be created at any time between an active call and a call which is on hold on the same line or another line by pressing the Join soft key 3 7 Splitting a Conference When a conference has been established a Split soft key is available Pressing the key w...

Page 10: ...prompts to listen to your messages 3 10 Forwarding Calls Turn ON 1 Press the Fwd soft key from the phone s idle display 2 Enter a number or URL to forward all future calls to 3 Press the Enable soft key to confirm Call Forwarding A moving arrow replaces the usual indicator for that line to confirm Call Forwarding enabled 3 11 Forwarding Calls Turn OFF 1 Press the Fwd soft key from the phone s idle...

Page 11: ...ys Turn on off the ability to forward all incoming calls to a specified phone number Call Forward No Answer Turn on off the ability to forward all incoming calls to a specified phone number if your phone isn t answered after a specified number of rings Call Forward Busy Turn on off the ability to forward all incoming calls to a specified phone number if your phone is busy Do Not Disturb Turn on of...

Page 12: ... Outlook and click on the Contacts item in the Folder list 2 Select the contact you wish to call from the contact list 3 Use the Dial Contact pull down list from the Telovations Telephony Toolbar to select the contact phone number you wish to dial Business Home or Mobile 4 4 Receiving a Call Pick up your handset OR Click on the popup notification if you have an Advanced Call Control ACC compliant ...

Page 13: ...ings can be changed via the button When this service is activated the icon in the toolbar changes to 4 6 Call Forwarding No Answer This option forwards all incoming calls to a specified phone number when your phone is not answered after the selected number of rings occur The settings can be changed via the button When this service is activated the icon in the toolbar changes to www telovations com...

Page 14: ...e button When this service is activated the icon in the toolbar changes to 4 9 Web Express Web Express CommPilot Express provides the ability to configure and manage inbound call flows Web Express allows you to configure up to four profiles to control inbound calls Even when you re off site you can still manage your profiles on the Web or on the phone With Web Express you can work efficiently with...

Page 15: ...profile provides the facility to indicate how calls are handled when the user is located in the office The user can enable incoming calls to ring at additional phones and setup voice messaging to take calls 4 12 CommPilot Express Out of Office This profile enables the user to dictate how calls are handled when he she is out of the office but available to receive calls Calls can be forwarded to dif...

Page 16: ...oice Messaging and an e mail notification can be sent when a call is received 4 14 CommPilot Express Unavailable This profile enables users to specify how calls are handled when they are not available For example when you are on vacation calls from selected numbers can be forwarded and users can specify a Voice Messaging greeting to be heard by all callers www telovations com 16 ...

Page 17: ...sabling this service during calls 4 16 Automatic Callback This feature allows a Toolbar user to monitor a busy party in your group and automatically establish a call when the busy party is available 4 17 Remote Office This feature allows the use of another phone instead of the normal business phone www telovations com 17 4 18 Voice Management ...

Page 18: ... The Phone Message Waiting Indicator is a visual reminder on the phone that a message has been recorded Furthermore e mail notifications can be made of the recorded voice message 4 19 Toolbar Links The drop down list allows Toolbar users to access links to other Telovations Services Services currently include Conferencing VoIP Services 5 TeloPortal www telovations com 18 ...

Page 19: ...nto a few of the tasks for which you can use the Web site If you would like to read a more detailed explanation of how to use each feature logon to www telovations com and visit the support link to download the entire manual 5 1 Logging In Take the following steps to open your Web Interface login page 1 Launch Microsoft Internet Explorer version 5 0 or higher 2 Go to Telovations Web address www te...

Page 20: ... voice messaging options click Set voice portal password 5 Type your current password Type the password exactly as you do when logging into the system including capitalization 6 Type your new password Type the password exactly as you do when logging in to the system including capitalization 7 Type the new password again Re type the new password exactly as it was typed the first time including capi...

Page 21: ...To cause a short ring burst to be played at your office phone when a call is forwarded check Play Ring Reminder when a call is forwarded 5 Save your changes Click Apply or OK Apply saves your changes OK Saves your changes and displays the previous page To exit without saving select another page or click Cancel to display the previous page 5 4 Call Forwarding Always Turn Forwarding OFF 1 On the Use...

Page 22: ... Click Apply or OK Apply saves your changes OK Saves your changes and displays the previous page To exit without saving select another page or click Cancel to display the previous page 5 6 Call Forwarding Busy Turn Forwarding OFF Use this procedure if you do not want to redirect your calls to another number when you are engaged in a call 1 On the User Incoming Calls menu page click Call Forwarding...

Page 23: ...ick the button that indicates the number of rings before forwarding 5 Save your changes Click Apply or OK Apply saves your changes OK saves your changes and displays the previous page To exit without saving select another page or click Cancel to display the previous page 5 8 Call Forwarding No Answer Turn Forwarding OFF Use this procedure if you do not want to redirect your calls to another number...

Page 24: ...n dial the prefix or the alternate prefix followed by the two digit feature code You can activate and deactivate any of these services by dialing one of the allowed prefixes followed by the assigned two digit code To get to the Feature Access Code Section use the following steps 1 Click Utilities on the Options Menu 2 Click the Feature Access Codes Link 3 For additional instructions or definitions...

Page 25: ...13 774 4370 Option 3 6 1 Telovations E mail 1 Launch Microsoft Internet Explorer version 5 0 or higher 2 Enter the Telovations Web address www telovations com 3 Click on the Login tab 4 Click on the WebMail link 5 Fill in your Username and Password 6 Press Login 6 2 Online Billing www telovations com 25 1 Launch Microsoft Internet Explorer version 5 0 or higher ...

Page 26: ...2 Enter the Telovations Web address www telovations com 3 Click on the Login tab 4 Click on the Billing link 5 Fill in your User ID and Password 6 Press Log in www telovations com 26 ...

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