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BroadSoft Partner Configuration Guide

Spectralink 84xx Series

December 2018

Document Version 1.2

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Summary of Contents for BroadSoft BroadWorks Spectralink 84 Series

Page 1: ...BroadSoft Partner Configuration Guide Spectralink 84xx Series December 2018 Document Version 1 2 ...

Page 2: ... Inc This publication is for distribution under BroadSoft non disclosure agreement only No part of this publication may be duplicated without the express written permission of BroadSoft Inc 9737 Washingtonian Boulevard Suite 350 Gaithersburg MD 20878 BroadSoft reserves the right to make changes without prior notice Trademarks Any product names mentioned in this document may be trademarks or regist...

Page 3: ...4XX SERIES 20 BD5605 00 2018 BROADSOFT INC PAGE 3 OF 34 Document Revision History Version Reason for Change 1 1 Introduced document for Spectralink 84xx Series version 5 4 4D 2167 validation with BroadWorks Release 22 0 1 2 Edited and published document ...

Page 4: ...work Settings 18 4 2 2 Configure SIP Interface Settings 19 4 2 3 Configure Service Settings 20 4 3 Subscriber Level Configuration 21 4 4 SIP Advanced Feature Configuration 22 4 4 1 Shared Call Appearance Configuration 22 4 4 2 Busy Lamp Field Configuration 26 4 4 3 Feature Key Synchronization Configuration 26 4 4 4 Call Center Feature Configuration 27 4 4 5 Call Recording Feature Configuration 27 ...

Page 5: ...OFT PARTNER CONFIGURATION GUIDE SPECTRALINK 84XX SERIES 20 BD5605 00 2018 BROADSOFT INC PAGE 5 OF 34 Table of Figures Figure 1 Device Identity Profile Type 17 Figure 2 Shared Call Appearance Configuration 22 ...

Page 6: ...ink 8440 Spectralink 8441 Spectralink 8452 Spectralink 8453 The 84xx Series is a wireless SIP phone that uses the Session Initiation Protocol SIP to communicate with BroadWorks for call control This guide describes the specific configuration items that are important for use with BroadWorks It does not describe the purpose and use of all configuration items on the 84xx Series For those details see ...

Page 7: ...perly with BroadWorks Generally maintenance releases of the validated version are considered compatible and may not be specifically listed here For any questions concerning maintenance and compatible releases contact Spectralink NOTE Interoperability testing is usually performed with the latest generally available GA device firmware software and the latest GA BroadWorks release and service pack at...

Page 8: ...e BroadWorks feature set NOTE DUT in the following table refers to the Device Under Test which in this case is the Spectralink 84xx Series BroadWorks SIP Phone Interoperability Test Plan Support Table Test Plan Package Test Plan Package Items Supported Comments Basic Call Origination Yes Call Termination Yes Session Audit Yes Session Timer Yes Ringback Yes Forked Dialog Yes 181 Call Being Forwarde...

Page 9: ... History Info Header No Advice of Charge No Meet Me Conferencing Yes Meet Me Conferencing G722 Yes Meet Me Conferencing AMR WB No Meet Me Conferencing Opus No Collaborate Audio Yes Collaborate Audio G722 Yes Collaborate Audio Opus No Call Decline Policy Yes DUT Services Call Control Services Call Waiting Yes Call Hold Yes Call Transfer Yes Three Way Calling Yes Does not support Three Way Calling b...

Page 10: ...No Call Park Notification No Advanced Phone Services Feature Key Synchronization Private Line Do Not Disturb Yes Do Not Disturb Ring Splash No Call Forwarding Yes Call Forwarding Always Ring Splash No Call Forwarding Always Diversion Inhibitor No Call Center Agent Logon Logoff No Call Center Agent Unavailable Code No Executive Call Filtering No Executive Assistant Call Filtering No Executive Assis...

Page 11: ...hone Services Call Center Hold Reminder Yes Call Information No Hoteling Event No Status Event No Disposition Code No Emergency Escalation No Customer Originated Trace No Advanced Phone Services Call Recording Controls Pause Resume No Start Stop No Record Local Conference No Record Network Conference No Advanced Phone Services Call Recording Video Basic Call No Record Local Conference No Record Ne...

Page 12: ...sfer No Video BroadWorks Video Services Auto Attendant No Auto Attendant HD No Voice Messaging No Voice Messaging HD No Custom Ringback No Video BroadWorks Video Conference Network based Conference No Network based Conference HD No Collaborate Video No Collaborate Video HD No Video BroadWorks WebRTC Client Call from WebRTC Client No Call to WebRTC Client No TCP Register Yes Outgoing Invite Yes Inc...

Page 13: ... and XMPP Test Plan 7 Support for these interfaces is summarized in the following table BroadWorks Xtended Services Interface Xsi and BroadCloud IM P Support Table Interface Feature Supported Comments Xsi Features Authentication Authenticate with SIP Credentials No Authenticate with BroadWorks User Login Credentials No Authenticate with BroadWorks User Directory Number No Xsi Features User Service...

Page 14: ... No MWI via Push Notification No Ring Splash via Push Notification No Xsi Features Call Recording Configurations Call Record Mode Get No Set Record Mode No Set Play Call Recording to Start and Stop Announcement No Set Record Voice Messaging Set Pause and Resume Notification No Set Recording Notification No Xsi Features Call Recording Controls Record Mode set to Never No Record Mode set to Always N...

Page 15: ... testing and known issues identified in the field are listed The following table provides a description of each issue and where possible identifies a workaround The verified partner device versions are listed with an X indicating that the issue occurs in the specific release The issues identified are device deficiencies or bugs and are typically not BroadWorks release dependent The Issue Number is...

Page 16: ...ectralink 84xx Series with settings as shown in the following example A separate device profile type should be created for each Spectralink 84xx Series model The settings shown are recommended for use when deploying the Spectralink 84xx Series with BroadWorks For an explanation of the profile parameters see the BroadWorks Device Management Configuration Guide 3 The device profile type shown below ...

Page 17: ...ONFIGURATION GUIDE SPECTRALINK 84XX SERIES 20 BD5605 00 2018 BROADSOFT INC PAGE 17 OF 34 Figure 1 Device Identity Profile Type 3 2 BroadWorks Configuration Steps There are no additional BroadWorks configurations required ...

Page 18: ...on Guide 1 The capabilities of the Spectralink 84xx phones have been verified for use with BroadWorks based on the settings described in the following table For more information on the meaning purposes and applicability of the individual configuration items see the Spectralink 84 Series Wireless Telephone Administration Guide 1 Configuration Files 84xx Series Configuration Files Level Description ...

Page 19: ... in seconds The reg x parameter is preferred for single registrations per phone and may be duplicated such that reg 2 server 1 expires could be used for the second registration and so on However the voIpProt parameter can be used to cover all registrations on the phone Step 3 Configure the Spectralink 84xx to support the Diversion header Example voIpProt SIP header diversion enable 1 BroadWorks su...

Page 20: ...o in band DTMF signaling if the far end does not advertise support for RFC 2833 However if SIP Info style of DTMF signaling RFC2976 is desired the parameters at left can be used to disable RFC 2833 DTMF signaling and enable RFC 2976 4 2 3 Configure Service Settings Step Command Description Step 1 Configure the phone to always restart on checkSync Example voIpProt SIP specialEvent chec kSync always...

Page 21: ...ne number Step 3 Configure the SIP Digest Authentication User ID Example reg 1 auth userID TestUser1 This is the SIP Digest Authentication User ID If the Authentication service is configured on BroadWorks then the Digest Auth User ID parameters must be configured to match the BroadWorks settings Configure for each line reg x in use where x is the line number Step 4 Configure the SIP Digest Authent...

Page 22: ...originate calls until all calls are released It is recommended to use the phone number plus an index phoneNumber _ index when provisioning the unique AoR for each shared line for example 2405551111_2 If a phone number does not exist use the Media Access Control MAC address plus an index macAddress _ index Application Server Bob s Phone Joe s Phone Subscriber Bob s Profile Configuration Line Port A...

Page 23: ...ser ID Example reg 1 auth userID bobsmith This is the SIP Digest Authentication User ID If the Authentication service is configured on BroadWorks then the Digest Auth User ID parameters must be configured to match the BroadWorks settings This line rings when Bob is called and it has Bob s authentication information Step 5 Configure the SIP Digest Authentication Password Example reg 1 auth password...

Page 24: ...This is the SIP Digest Authentication Password If the Authentication service is configured on BroadWorks then the Digest Auth Password parameters must be configured to match the BroadWorks settings This line rings when Joe is called and so it has Joe s Authentication information Step 6 Optional Enable Barge In Example reg 2 bargeInEnabled 1 Optional enable the line for barge in attempts on active ...

Page 25: ... 1 Optional enable the line for barge in attempts on active Shared Call Appearance calls The following steps are used to configure line 2 for Joe s phone This line rings when Bob is called and it has Bob s authentication information Step Command Purpose Subscriber Configuration File MACaddress ext cfg Step 1 Configure the line as shared Example reg 2 type shared Configure the line as shared as opp...

Page 26: ... on each of three phones that would allow the three phones to share one line and provide three call appearances on each phone Step Command Purpose Subscriber Configuration File MACaddress ext cfg Step 1 Configure the line as shared Example reg 1 type shared Configure the line as shared as opposed to private Step 2 Configure the number of line keys Example reg 1 lineKeys 3 Specify the number of lin...

Page 27: ...o Not Disturb DND Feature Key Synchronization enable server based Do Not Disturb Example voIpProt SIP serverFeatureContr ol dnd 1 This enables server based Do Not Disturb on the phone 4 4 4 Call Center Feature Configuration Spectralink 84xx Series currently does not support this feature 4 4 5 Call Recording Feature Configuration Spectralink 84xx Series currently does not support this feature 4 4 6...

Page 28: ...ARTNER CONFIGURATION GUIDE SPECTRALINK 84XX SERIES 20 BD5605 00 2018 BROADSOFT INC PAGE 28 OF 34 5 Device Management The Spectralink 84xx Series does not currently support the BroadWorks Device Management feature ...

Page 29: ...uence in which to read configuration files CONFIG_FILES and whether to store or retrieve information in specific directories server root by default MASTER_CONFIG You can specify a path with subdirectories to specify the location of the handset software See the Deployment Guide for more information about setting up subdirectories SOFTWARE APP_FILE_PATH sip ld Information from files on the left over...

Page 30: ...etwork parameters that all phones use SystemParameters Unless otherwise specified all values are recommended settings and do not need to be changed device set 1 openSIP SIPserver reg 1 server 1 address BWServerAddress reg 1 server 1 port 5060 reg 1 server 1 expires 3600 dialplan dialplan removeEndOfDial 1 dialplan digitmap x T voicemail up oneTouchVoicemail 1 up mwiVisible 1 msg mwi 1 callBackMode...

Page 31: ... battery well of each handset For example if the handset label reads MAC 00 90 7A 0E 7F E5 this file should be named 00907a0e7fe5 ext cfg LineRegistration The information below is the user specific information The global server settings are in the SystemParameters TelephonyParameters SIPserver openSIPTelephony call callsPerLineKey 24 TelephonyLine1 reg 1 address BWReg1address reg 1 auth password B...

Page 32: ...g 1 acd agent available 1 reg 1 type shared reg 1 type shared reg 1 lineKeys 3 reg 1 callsPerLineKey 1 reg 1 type shared reg 1 lineKeys 3 reg 1 callsPerLineKey 2 reg 1 bargeInEnabled 1 voIpProt SIP conference address BWConferenceAddress call localConferenceEnabled 0 voIpProt SIP conference parallelRefer 0 reg 1 server 1 useOutboundProxy 0 voIpProt server 1 useOutboundProxy 1 voIpProt SIP outboundP...

Page 33: ...018 BROADSOFT INC PAGE 33 OF 34 reg 1 outboundProxy address OutboundProxyAddress TelephonyLine1 Additional lines Additional telephony lines can be added reg 3 etc by copying the TelephonyLine1 group above and editing appropriately openSIPTelephony LineRegistration handsetConfig ...

Page 34: ...4 BroadSoft Inc 2017 BroadWorks Redundancy Guide Release 22 0 Available from BroadSoft at xchange broadsoft com 5 BroadSoft Inc 2016 BroadWorks SIP Access Interface Interworking Guide Release 22 0 Available from BroadSoft at xchange broadsoft com 6 BroadSoft Inc 2018 BroadWorks SIP Phone Interoperability Test Plan Release 22 0 Available from BroadSoft at xchange broadsoft com 7 BroadSoft Inc 2018 ...

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