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User Guide

Cisco HD Broadcast 

Digital Set-Top

Model 4398DVB

REC

CH+

CH-

VOL+

VOL+

GUIDE

OK

Contents

Introduction ................................................................................................... 3
Safety First ................................................................................................... 3
Serial Number and MAC Address................................................................. 3
Revert to Factory Settings ............................................................................ 3
About the Remote Control ............................................................................ 4
Front Panel and Back Panel ......................................................................... 5
Connecting the Set-Top ................................................................................ 6
Connecting to a TV and VCR ....................................................................... 6
Watch TV ...................................................................................................... 7
Setup Wizard ................................................................................................ 7
Set Parental Control PIN .............................................................................. 7
Navigator Bar................................................................................................ 8
  Color-Coded Options ................................................................................ 8
  View Blocked Channels ............................................................................ 9
  Set Blocking Options ................................................................................ 9
  Program Information ................................................................................. 9
  Options ................................................................................................... 10
Video Aspect Ratio ..................................................................................... 10
Video Resolution ........................................................................................ 10
Electronic Program Guide .......................................................................... 11
  Favorites List .......................................................................................... 11
  Program Reminders................................................................................ 12
Main Menu .................................................................................................. 12
  TV Categories ......................................................................................... 13
  Setting Up Favorites Lists ....................................................................... 13
  On Demand ............................................................................................ 14
Troubleshooting .......................................................................................... 15
  No Picture ............................................................................................... 15
  No Color.................................................................................................. 15
  No Sound ................................................................................................ 15

Introduction

Enjoy crystal clear images and CD quality sound with the Cisco

®

 4398DVB 

set-top. You can watch whatever you want, when you want, with the press 

of a button. Everything is explained in this user guide. Go through it right 

away to learn about each feature and to help you enjoy your experience to 

the fullest.

Safety First

Before using the set-top, read the Important Safety Instructions sheet 

included with your set-top.

Serial Number and MAC Address 

Your service provider may ask for the serial number or the MAC address of 

the set-top if your system requires troubleshooting in the future.
Look for the serial number and the MAC address on the bottom of the set-top.
Write the serial number here: _____________________________________
Write the MAC address here: _____________________________________

Revert to Factory Settings

To reset your set-top to its original settings, select the

 Revert to Factory 

Settings

 option in the Settings menu.

About the Remote Control

 1.  Power On and Off
 2.  Access specific channels
 3.  Access last channel viewed
 4.  Scroll through menu pages
 5.  Scroll through channels
 6.  Scroll through menu items
 7.  Exit menus
 8.  Access video-on-demand  

 

    (VOD) window*
 9.  Access audio/video options
 10.  Fast-forward VOD program*
 11.  Access Setup wizard
 12.  Toggle between TV and  

 

    Radio modes
13.  Enter TV mode
14   Enter set-top device mode
 15.  Access color-coded  

 

    screen options
 16.  Pause VOD program*
 17.  Stop VOD program*
 18.  Rewind VOD program*
 19.  Play VOD program*
 20.  Access menus
 21.  Access Electronic  

 

    Program Guide (EPG)
 22.  Access Navigator Bar
 23.  Select menu item
 24.  Adjust volume
 25.  Mute volume
 26.  Access Favorites List

* If VOD services are authorized by your service provider

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Front Panel and Back Panel

Connecting the Set-Top

To connect your set-top to your entertainment devices, complete these steps.
1. Connect your TV to the set-top. (See connection diagram.)
2. Plug the set-top and the TV into a power source that is not controlled by a 

wall switch.

3. Do not turn on the set-top or TV yet.
4. Wait for the green LED to illuminate. It may take several minutes for 

the set-top to receive the latest software, programming, and service 

information. 

5. Press 

POWER

 on the remote control.

6. The first time you turn on the set-top, the Setup Wizard will start. Read 

and follow the directions on the screen to get your set-top ready for use.

Connecting to a TV and VCR

WARNING: Electric shock hazard! Unplug all electronic devices 

before connecting or disconnecting any device cables to the set-top.

Watch TV

When you turn on the set-top, you will see a screen with the service 

provider logo until the set-top has downloaded the latest programming 

information.

Setup Wizard

The first time you turn on the set-top, you will see the Setup Wizard window. 

In the Setup Wizard, you can select the language, screen settings, and video 

resolution for your set-top. Follow the instructions on each screen. 
If you want to change any of the settings at a later time, you can access the 

Setup Wizard by choosing Revert to Factory Settings within the Settings 

option on the Main Menu. Doing so will erase all of your setup choices and 

display the Setup Wizard again.

Set Parental Control 

PIN

To set the Parental Control 

PIN, press the 

Menu

 key 

on the remote control, then 

scroll down to Settings and 

press the 

OK

 key. Then 

scroll down to Parental 

Control PIN and press the 

OK

 key.

The first time you select this 

option, you must enter the 

Default PIN number (4321). 

The next time you access 

this option, you can enter 

a new PIN number that is 

more meaningful to you. 

Remember the PIN you 

choose because you will 

use it to block and unblock 

TV programs or channels for 

viewing. Press the number 

keys on the remote control 

to enter your PIN number, 

and then press the 

OK

 key 

on the remote control. 

Navigator Bar

The Navigator Bar displays information about current and future programs. 
To access the Navigator Bar, press the 

NAV

 key on the remote control. 

Color-Coded Options

The selection options at the bottom of the 

Navigator Bar (and on several other screens) are 

color-coded to match these four keys on your 

remote control. To access your selection, press 

the color-coded key on the remote control. 

Note

: When the Navigation Bar is not displayed, you can use the Red color-

coded key to zoom (1x, 2x, 4x) the video on your TV.

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Block/Unblock a

Program, Channel,

Category, or Time Slot

Display Lists

of Favorite

Channels

Navigate to

Future Programs

or Other Channels

Display

Channel

Options

Name of current program

and next program. Choose

to view one line or two in

the Settings Menu

Set

Reminder

Timer

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Current

Favorites

List

Current

Channel

Selected

Channel

Name

High-

Definition

Program

Additional

Program

Information

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ETHERNET

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Pb

Pr

L

R

SPDIF

TEST

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L

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CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CABLE IN

CABLE OUT

AC IN

100-240V~

50-60Hz

27W

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Back of 4398DVB

Cable

Input

To

Wall Jack

To Cable In

on TV or VCR

To HDMI Input

of HDTV

CABLE OUT

ETHERNET

Y

Pb

Pr

L

R

SPDIF

TEST

V

L

R

CABLE IN

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

AC IN

100-240V~

50-60Hz

27W

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REC

CH+

CH-

VOL+

VOL+

GUIDE

OK

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 1  LED 

Displays the time of day

 2  IR Sensor 

Receives the infrared signal from the remote control

 

 3  Guide 

Accesses the Electronic Program Guide (EPG)

 4  OK 

Confirms choices and exits menus

 5  Vol-, Vol+ 

Adjusts volume

 6  CH-, CH+ 

Scrolls through channels

 7  Power 

Turns the set-top on and off

 8  USB 

Reserved for future use

 1  Cable In 

Connects to the signal from your service provider

 2  Cable Out 

Provides an RF BYPASS. Connects to a TV or VCR

 3  Ethernet 

Reserved for future use

 4  HDMI 

Connects an HDMI™ cable that sends HDMI signals to an HDTV

 5  YPbPr 

Connects to the component video input (YPbPr) of a TV

 6  Video (V) 

Connects to the video input of a TV or VCR

 7  Audio (L/R) 

Connects to the stereo audio inputs of a receiver or a TV

 8  SPDIF 

Connects to the audio input of a digital audio device

 9  Audio (L/R) 

Connects to the stereo audio inputs of a receiver or a TV

1 0 Power 

Switch that turns set-top power on and off

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