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Cisco Video Surveillance 2500 Series 
IP Camera User Guide

Models CIVS-IPC-2500 and CIVS-IPC-2500W

Text Part Number: OL-19273-02

Summary of Contents for 2500 Series

Page 1: ...0 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Cisco Video Surveillance 2500 Series IP Camera User Guide Models CIVS IPC 2500 and CIVS IPC 2500W Text Part Number OL 19273 02 ...

Page 2: ...ISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES CCDE CCENT Cisco Eos Cisco Lumin Cisco Nexus Cisco StadiumVision Cisco TelePresence Cisco WebEx the Cisco logo DCE and Welcome to the Human Network are trademarks Changing the Way We Work Live Play and Learn and Cisco Store are service marks and Access Registrar ...

Page 3: ...2 1 Performing the Initial Setup of the IP Camera 2 5 Accessing the IP Camera Windows 2 6 Adjusting Back Focus on the IP Camera 2 8 Powering the IP Camera On or Off 2 8 Resetting the IP Camera 2 9 Converting a Wireless Camera between Wired and Wireless Modes 2 9 Cleaning the IP Camera 2 10 C H A P T E R 3 Configuring and Managing the IP Camera 3 1 Configuration Overview 3 1 Navigating the Configur...

Page 4: ...vent Window 3 31 SNMP Window 3 34 Alarm I O Ports Window 3 35 PTZ RS 485 Window 3 36 Preset Positions Window 3 37 Status Windows 3 38 System Window 3 39 Audio Video Window 3 39 Network Window 3 40 Syslog Log Window 3 41 Video Log Window 3 46 C H A P T E R 4 Viewing Live Video 4 1 Viewing Video through the Home Window Overview 4 1 Home Window Overview 4 1 Home Window Controls 4 3 Viewing Video thro...

Page 5: ...oduct Documentation which also lists all new and revised Cisco technical documentation at http www cisco com en US docs general whatsnew whatsnew html Chapter 1 Overview Provides an overview of the IP camera and its features Chapter 2 Getting Started Provides instructions for installing and performing the initial setup of the IP camera connecting to the IP camera so that you can configure it or vi...

Page 6: ...n Obtaining Support and Security Guidelines Subscribe to the What s New in Cisco Product Documentation as a Really Simple Syndication RSS feed and set content to be delivered directly to your desktop using a reader application The RSS feeds are a free service and Cisco currently supports RSS version 2 0 ...

Page 7: ... Encryption Standard DES 3DES encryption and for the wireless IP camera 802 1X authentication The IP camera includes the following key features Built in MPEG4 encoder An internal MPEG4 encoder can generate up to two video streams Built in MJPEG encoder An internal MJPEG encoder can generate the primary or secondary video stream Day night switch support An IR cut filter provides increased sensitivi...

Page 8: ... supported motorized zoom lens external pan tilt mount and control device Power options The wired IP camera can be powered with 12 volts DC which is provided through an optional external power adapter or through PoE 802 3af which is provided through a supported switch the wireless IP camera does not support PoE and requires an external power adapter Camera access control You can control access to ...

Page 9: ...ere also is a connection for an optional external microphone on the rear of the IP camera 4 Activity LED green Indicates activity as follows Off No activity Blinking Activity detected Activity can occur when the IP camera communicates with the network or when a user views video from the IP camera If you check the Enable LED Operations check box in the Basic Setup window the Activity LED does not l...

Page 10: ...era section on page 2 9 3 Network LED amber Indicates information about the network connections as follows On LAN or wireless connection is detected Off LAN or wireless connection is not detected Blinking Data is being transmitted or received via the LAN or wireless connection 4 LAN port Accepts a standard LAN cable to connect the IP camera to a 10 100BASETrouter or switch On the wireless IP camer...

Page 11: ...r through a standard 3 5 mm mini phone jack Microphones that are designed for use with PCs usually are compatible with this input jack Connecting an external microphone disables the internal microphone on the IP camera 9 GPIO ports General purpose input output GPIO terminal block that includes a 2 pin RS 485 port 2 input ports labeled DI1 DI2 2 output ports labeled DO1 DO2 and 4 ground ports label...

Page 12: ... on the IP camera Figure 1 4 DC Auto Iris Lens Connector Pinouts Package Contents The the Cisco Video Surveillance IP Camera package includes these items Camera Lens opening dust cap Mounting hole protector Antennas wireless model only Terminal block for power connection C mount lens adaptor 0 9 mm Allen wrench for unlocking and locking the focus ring Regulatory Compliance and Safety Information Q...

Page 13: ...ore installing review these guidelines The wired IP camera requires a network cable and a connection to a standard 10 100BaseT router or switch To power the IP camera with Power over Ethernet PoE a switch must be 802 3af compliant The wireless IP camera can be installed in a network that conforms to the IEEE802 11b or IEEE802 11g specifications For a wireless IP camera or wired IP camera using a n...

Page 14: ...af compliant power source or an IEC60950 compliant limited power source Statement 353 Warning The plug socket combination must be accessible at all times because it serves as the main disconnecting device Statement 1019 Caution Inline power circuits provide current through the communication cable Use the Cisco provided cable or a minimum 24AWG communication cable To install the IP camera follow th...

Page 15: ...h alarm input ports and devices that respond to alarms connect through alarm output ports You can connect up to two input devices and two output devices to these ports DI1 Alarm input 1 DI2 Alarm input 2 DO1 Alarm output 1 DO2 Alarm output 2 GND Ground for use if needed Step 8 Optional Use the RS485 GPIO ports on the rear of the IP camera to connect a control device motorized housing that supports...

Page 16: ... an electrical outlet The IP camera powers up Step 11 Check the LEDs on the IP camera The Ready LED blinks while the IP camera starts up After 15 to 20 seconds startup completes and the Ready LED should remain on The Network LED should be on Step 12 Wireless model only If you connected the IP camera to a router switch or Ethernet port on a PC as described in Step 9 configure wireless settings then...

Page 17: ...ollowing steps You can change these configuration settings in the future as described in the Initialization Window section on page 3 27 Procedure Step 1 Start Internet Explorer enter HTTPS ip_address in the address field and press Enter Replace ip_address with the IP address that the IP camera obtained through DHCP or if the camera is unable to obtain this IP address enter 192 168 0 100 The Accoun...

Page 18: ...l configuration as described in the Performing the Initial Setup of the IP Camera section on page 2 5 follow the steps in this section each time that you want to access the IP camera windows to make configuration settings or view live video You access these windows by connecting to the IP camera from any PC that is on the same network as the IP camera and that meets these requirements Operating sy...

Page 19: ...0 100 Enter the following for a secure connection if the IP address is 203 70 212 52 and the HTTPS port number is 1024 https 203 70 212 52 1024 Enter the following for a non secure connection if the IP address is 203 70 212 52 and the HTTP port number is 80 http 203 70 212 52 Enter the following for a non secure connection if the IP address is 203 70 212 52 and the HTTP port number is 1024 http 20...

Page 20: ...riable focus lens obtain a sharp picture in both wide angle and telephoto positions For a zoom lens ensure that the object of interest remains in focus throughout the entire zoom range of the lens Step 3 Use the Allen wrench to tighten the focus ring hex screw Powering the IP Camera On or Off The IP camera does not include an on off switch You power it on or off by connecting it to or disconnectin...

Page 21: ...e and the power adapter from the IP camera Then reconnect the power adapter To convert a wireless IP camera from wireless mode to wired mode disconnect the power adapter from the IP camera Next connect a network cable to the LAN port on the back of the camera and to a 10 100BaseT router or switch Then reconnect the power adapter Table 2 2 Resetting the IP Camera Reset Type Procedure Remarks Reboot...

Page 22: ...rted Cleaning the IP Camera Cleaning the IP Camera To clean and IP camera follow these guidelines To clean the IP camera housing use a clean dry soft cloth to gently wipe the surface of the housing To clean the lens use only tissue paper or solution that is designed for high quality optical lenses ...

Page 23: ...ime out occurs a pop up window prompts you to log back in by entering your user name and password when you next press a key or click an item When you log back in the configuration window that you were displaying remains on your screen but all settings revert to their last saved values This chapter includes these topics Configuration Overview page 3 1 Navigating the Configuration Windows page 3 4 S...

Page 24: ...d in your network other items depend on your network configuration See the Basic Setup Window section on page 3 5 Wireless options wireless model only Set various communication and security options for the wireless IP camera SSID is required security options are recommended See the Wireless Setup Window section on page 3 7 Advanced network and protocol options Determine whether the IP camera uses ...

Page 25: ...ow section on page 3 28 Motion detection Determines whether and how the IP camera detects activity in its field of view which in turn can generate an alert Optional See the Motion Detection Window section on page 3 30 Event handling Determines actions that the IP camera takes when it detects an event An event can be motion that is detected in the field of view or a state change that is detected on...

Page 26: ... 4 Viewing Live Video Click the Logout button to exit the Main window and close your web browser Use the Navigation Tree to access each configuration window To do so click the link or the plus sign next to the link for the group of configuration windows that you want The name of each associated window appears as a link Then click the link for the desired window To collapse a set of links click the...

Page 27: ... Basic Setup Window page 3 5 Wireless Setup Window page 3 7 Advanced Setup Window page 3 11 IP Filter Window page 3 14 EAPOL Window page 3 14 Basic Setup Window The Basic Setup window provides options for configuring device and network settings for the IP camera To display the Basic Setup window access the configuration windows as described in the Accessing the IP Camera Windows section on page 2 ...

Page 28: ...the internal clock of the IP camera To change the date or time click Change to display the Set Date Time window then take the appropriate action To synchronize the IP camera date and time with the date and time of the PC that you are using click Sync with PC To set the IP camera date and time to any values enter the values in the New Date and New Time fields then click Set New Time To exit the Dat...

Page 29: ...e default gateway primary DNS server and secondary DNS server may also be assigned The DHCP server must be configured to allocate static IP addresses based on MAC addresses so that the IP camera always receives the same address Fixed IP Address Choose this option if you want to manually enter an IP address subnet mask and default gateway for the camera IP Address If you configured the IP camera fo...

Page 30: ...curity Mode If you clicked the Edit Security Settings button choose the desired security mode for the IP camera Disabled No security is used Data is not encrypted before transmission and anyone using the correct SSID can connect to the camera through your network WEP The 802 11b standard and a basic encryption method The encryption system is not as strong as other methods but it is supported by al...

Page 31: ... must have the same WEP key values Authentication Choose the appropriate value Open System or Shared Key Refer to the documentation for your wireless card to determine the method to use Note In Infrastructure mode either setting typically works because most access points can use both methods WPA WPA2 Personal Mode Options Note These options appear if you choose WPA WPA2 from the Security Mode drop...

Page 32: ...ick Upload to upload the certificate from the local PC to the IP camera Password IP camera client log in password for the RADIUS server EAP FAST If you choose this option the following fields appear Enter information as appropriate Allow Automatic PAC Provisioning Check this check box if you want to allow authentication servers to establish a secure connection with the IP camera so that they can p...

Page 33: ...era uses to communicate with an access point Options are Americas Causes the IP camera to communicate with an access point on channels 1 through 11 EMEA Asia Causes the IP camera to communicate with an access point on channels 1 through 13 Custom Causes the IP camera to communicate with an access point on the channels that you specify Use this option to customize channel communication settings for...

Page 34: ...tps 192 168 1 100 1024 RTP RTSP RTSP Port Transmission Control Protocol TCP port on which the IP camera receives Real Time Streaming Protocol RTSP commands You must configure this port to allow third party devices or software to access video streams from the IP camera RTSP is a standard for connecting a client to control streaming data MPEG 4 over the web Valid values are 554 and 1024 through 6553...

Page 35: ...n numbers 1024 through 65534 The default value is 2242 Time to Live Appears if you enabled multicast Enter the number of hops which specifies the number of network devices that an audio video stream can pass before arriving at its destination or being dropped Valid values are 1 through 255 The default value is 16 QoS Enable QoS Mode Check this check box and click the Audio Video or Both radio butt...

Page 36: ...ge 2 6 click Setup then click EAPOL If you change any options in the EAPOL window you must click Save to save the changes To discard the changes click Cancel before clicking Save These buttons appear at the bottom of the window You may need to scroll down to see them Table 3 5 describes the options in the EAPOL window Table 3 5 IP Filter Window Options Option Description Options Choose the option ...

Page 37: ... Root Certificate Check this check box if you want the identity of the RADIUS server to be validated User Certificate Path and folder on this PC where the user certificate file is stored You can click Browse to find this location After you enter this information click Upload to upload the certificate from the local PC to the IP camera Password IP camera client log in password for the RADIUS server...

Page 38: ...user remains logged in and can continue access the IP camera To discard the changes before you click Change or Save click Cancel The Save and Cancel buttons appear at the bottom of the window You may need to scroll down to see them Table 3 7 describes the options in the Users window Table 3 7 Users Window Options Option Description Administrator User ID Display only The user ID for the IP camera a...

Page 39: ... can upload it to a replacement IP camera if needed To display the Maintenance window access the configuration windows as described in the Accessing the IP Camera Windows section on page 2 6 click Administration then click Maintenance Table 3 8 describes the options in the Maintenance window Password Enter a password for the user The password is case sensitive and must contain at least 8 character...

Page 40: ...iguration information to a binary file When you click this button the File Download window appears Use this window to save the configuration file This file must include the extension cfg You can then upload this configuration information to any IP camera in the network This feature is useful for creating a backup of this configuration and for configuring other IP cameras based on this configuratio...

Page 41: ...indow The Video window provides options for configuring the video from the IP camera You can configure settings for the primary and an optional secondary video stream Configuring a secondary stream is useful for providing third party devices or software with a video stream that is at a lower resolution than the primary Some devices and software require this lower resolution For related information...

Page 42: ...the secondary stream The primary stream can be up to 4CIF and 25 fps for NTSC or 20 fps for PAL The secondary stream can be up to CIF and 15 fps MPEG 4 Settings 1 Note These MPEG 4 Settings options appear if you choose Single MPEG 4 Stream Dual MPEG 4 Streams or Dual Streams MPEG 4 MJPEG from the Streaming Mode drop down list Resolution Choose the desired video resolution format for the primary vi...

Page 43: ...h to Very Low The bit rate may vary to maintain this quality The default fixed quality is Normal A higher fixed quality provides better video quality but consumes more bandwidth Max Frame Rate Choose the desired maximum frame rate per second for the secondary video stream from the IP camera For the wired IP camera the default values are 25 for NTSC or 20 for PAL For the wireless IP camera default ...

Page 44: ...e a positive value to increase the sharpness of the video from the IP camera or choose a negative value to decrease the sharpness The default value is Normal which is suitable for most conditions Contrast Choose a positive value to increase the contrast of the video from the IP camera or choose a negative value to decrease the contrast The default value is Normal which is suitable for most conditi...

Page 45: ...e camera waits before switching Day Night modes The light level must continually exceed the threshold for the duration of the validation time to trigger a transition between the modes For example if the Validation Time is set to 5 seconds and the current light level exceeds the Night Day Threshold for 5 seconds the camera switches mode However if the light level falls below the threshold during th...

Page 46: ...n on page 2 6 click Audio Video then click Audio If you change any options in the Audio window you must click Save to save the changes To discard the changes click Cancel before clicking Save These buttons appear at the bottom of the window You may need to scroll down to see them Table 3 11 describes the options in the Audio window Day to Night Threshold If the Switch Mode is set to Auto choose th...

Page 47: ... on the IP camera or an external microphone that is attached to the IP camera is muted by default To unmute the microphone use the Microphone On toggle button in the Home window For detailed information see the Home Window Controls section on page 4 3 Enable Microphone Display only A check indicates that the internal microphone on the IP camera or an external microphone that is attached to the IP ...

Page 48: ... are required for the camera to operate properly Processes that you stop in this window can restart the next time that you log in to the IP camera If you delete a required process and the camera stops functioning exit your web browser and then log back in to the IP camera to restart the process To stop any process click the Delete button that appears to the right of the process To make sure that t...

Page 49: ...no spaces Special characters are _ Note You can also change this password in the Users window as described in the Users Window section on page 3 16 Root Password Allows you to change the root password which is used when accessing the IP camera through a SSH connection The password is case sensitive and must contain at least 8 characters which can be letters numbers and special characters but no sp...

Page 50: ...t that triggered the alert in either or both of the following ways By including a link to an FTP server from which recipients can download the video file to a local PC By including the video file as an attachment that recipients can view using a standard media player The file name is Camera_name Event_Name yymmdd hhmmss xxx where Camera_name is the name of the IP camera as configured in the Camera...

Page 51: ...ver requires authentication enter the account name for the server Password If the primary SMTP server requires authentication enter the account password for the server POP Server Name Enter the name of the POP3 mail server that you use to receive e mail Secondary SMTP Server Secondary SMTP Check this check box to cause e mail messages to be sent to a secondary backup SMTP server if the primary SMT...

Page 52: ...eo file to your local PC Primary FTP Primary FTP Check this check box to cause the IP camera automatically upload event video files to the primary FTP server when the files are created FTP Server Enter the IP address of the primary FTP server to which event video files are uploaded Port Enter the port number of the primary FTP server to which event video files are uploaded The default value is 21 ...

Page 53: ...configure To display the Event window access the configuration windows as described in the Accessing the IP Camera Windows section on page 2 6 click Applications then click Event If you change any options in the Event window except deleting an event from the event schedule list you must click Save to save the changes To discard the changes click Cancel before clicking Save These buttons appear at ...

Page 54: ... the effective time frame End Time Enter the end time for the effective time frame Add button Adds the schedule that is defined in the Effective Time Frame Start Time and End Time fields You can add up to 10 schedules Clear button Clears the values that are in the Effective Time Frame Start Time and End Time fields Trigger Event Enable Check this check box to cause the IP camera to take configured...

Page 55: ... section on page 3 35 Interval Choose the amount of time in minutes that the camera waits after detecting a condition before it triggers an event A setting of 0 indicates no delay Attachment Note These Attachment options appear if you enable the Trigger Event option and choose the E Mail or FTP option Overwrite Replace oldest video file when SDRAM is full Check this check box to overwrite the olde...

Page 56: ...is included in the video file immediately before the event The default value is 0 no pre capture video Post Capture Length Length in seconds of additional video that is included in the video file immediately after the event The default value is 5 Table 3 17 Event Window Options continued Option Description Table 3 18 SNMP Window Options Option Description SNMP Enable Check this check box to enable...

Page 57: ...2 choose the state high or low that triggers designated camera actions When an IP port changes to this state the camera determines that an event has occurred and takes actions as configured in the Trigger Event area in the Event Window Alarm Output Settings Current Status Display only For each output port on the IP camera displays its current state high or low Power On State For each output port o...

Page 58: ...ow You may need to scroll down to see them Table 3 20 describes the options in the PTZ RS 485 window Table 3 20 PTZ RS 485 Window Options Option Description Enable External PTZ Check this check box to enable configuration of the PTZ settings Port Settings Baud Rate Choose the Baud rate value that is configured on the device that controls the PTZ functions of the IP camera Data Bits Choose the data...

Page 59: ...es preset operations The preset list contains up to 9 positions that you configure as described in the Preset Positions Window section on page 3 37 The Sequence list specifies the order in which the IP camera goes to each preset position when you execute a sequence To execute a sequence use the Patrol Sequence button as described in the Home Window Controls section on page 4 3 Each preset position...

Page 60: ...s settings for the IP camera Focus Near button Set Home Click the Set Home button to define the current IP camera position zoom setting and focus setting as its home position Preset List Choose a name from this list to update this window with information that has been set for that preset position To remove a preset position choose it from this list and click Remove Preset Name After positioning th...

Page 61: ...Video window shows the most current information click the Refresh button Table 3 23 describes the options in the Audio Video window All options are for display only Table 3 22 System Window Options Option Description System Status Firmware Version Version of the firmware that is installed on the IP camera Hardware Version Not used Sensor Firmware Version Version of the sensor firmware that is inst...

Page 62: ...am Frame Rate Frame rate of the primary video stream MPEG 4 Settings 2 Note These options appear if the Resolution setting for MPEG 4 Settings 1 in the Video window is lower than 720 x 480 for NTSC or 720 x 576 for PAL Resolution Image size of the second video stream Image Quality Image quality of the second video stream Frame Rate Frame rate of the second video stream Audio Setting Note This opti...

Page 63: ...then click Syslog Log Table 3 25 describes the options in the Syslog Log window Channel Wireless channel in use Connection Speed Speed and type of the wireless IP camera connection to the network Security Security setting for wireless connections Table 3 24 Network Window Options continued Option Description Table 3 25 Syslog Log Window Options Option Description Local Log Minimum Log Severity Cho...

Page 64: ...the Syslog server Minimum Log Severity Choose the minimum severity of messages that are sent to the Syslog server The system sends all messages of this severity and higher Message severities from highest to lowest are Emergency The system is unusable Alert A situation occurred that requires immediate action Critical A situation occurred that requires action soon Error An error occurred but it does...

Page 65: ...successfully DHCP Timeout error when renewing DHCP lease DST Adjust DST Number hour automatically The IP camera has automatically adjusted its clock by the indicated number of hours for the beginning or end of daylight saving time DST DST begin The IP camera has adjusted its clock for the beginning of daylight saving time DST DST end The IP camera has adjusted its clock for the end of daylight sav...

Page 66: ...ou pan or tilt the IP camera or it move it to a preset position PTZ Move down PTZ Move left PTZ Move right PTZ Move up PTZ Zoom in PTZ Zoom out Sensor Change from Day mode to Night mode The IP camera switched from day mode to night mode Sensor Change from Night mode to Day mode The IP camera switched from night mode to day mode SSH Invalid SSH login attempt ip Address A user attempted to log in to...

Page 67: ...celled a firmware upgrade that was in process System Invalid upgrade file You are attempting to upgrade firmware for the IP camera but are using and invalid firmware file System Reset to factory defaults Factory reset procedure performed for the IP camera Unsuccessful login attempt A user tried but was unable to log in to the IP camera Web Invalid login attempt id User_ID ip Address Provides infor...

Page 68: ... IP Camera Windows section on page 2 6 click Status then click View Video Log Table 3 27 describes the option in the View Video Log window FTP log messages Note These messages appear if you enable the FTP Log option FTP Error during the connection or timeout host Address Provide information when the camera uploads a video file to the FTP server Address is the IP address of the FTP server FTP File ...

Page 69: ...g on which input port the event was detected yymmdd is the 2 digit year month and date on which the event occurred hhmmss is the hours minutes and seconds at which the event occurred xxx is the format of the file asf mp4 or 3gp as configured in the Video Format MPSG 4 field in the Event window An example file name is CAM00194FFDFF66 Window 2 080213 012934 asf To view a video file click its name Th...

Page 70: ...3 48 Cisco Video Surveillance 2500 Series IP Camera User Guide OL 19273 02 Chapter 3 Configuring and Managing the IP Camera Status Windows ...

Page 71: ...volume microphone on off and microphone volume controls For detailed information about user types and privileges see the Users Window section on page 3 16 You also can configure the IP camera to allow access to its video through a mobile device or through the VLC media player or equivalent software This chapter includes these topics Viewing Video through the Home Window Overview page 4 1 Viewing V...

Page 72: ...ra as described in the Basic Setup Window section on page 3 5 3 Video display and audio controls For detailed information see the Home Window Controls section on page 4 3 4 Text that you configured to display for the IP camera You configure this text in the Enable Text Display field in the Video window For more information see the Video Window section on page 3 19 5 Video from the IP camera 6 Numb...

Page 73: ... Window section on page 3 35 Alarm Output Off button Changes the state of the designated IP camera output port 1 or 2 as defined by the Definition Mappings option in the I O Ports window For information about the Definition Mappings option see the Alarm I O Ports Window section on page 3 35 Preset Camera View drop down list When you choose a preset position from this list the camera immediately go...

Page 74: ...itions This button appears only if you configure the Day Night Vision Switch Mode to Day or Night For more information see the Video Window section on page 3 19 Night button Improves video quality when the IP camera captures video in dark conditions This button appears only if you configure the Day Night Vision Switch Mode to Day or Night For more information see the Video Window section on page 3...

Page 75: ...lay the audio from the IP camera For information about enabling audio see the Audio Window section on page 3 24 Microphone Off toggle button Click the Microphone Off button to mute the audio stream that is captured and sent to the IP camera from the internal or external microphone of the PC that you are using When you click this button the speaker that is attached to the IP camera does not play au...

Page 76: ...Single MJPEG Stream or Dual Streams MPEG 4 MJPEG for the Streaming Mode option in the Video window This setting lets you enable an MJPEG video stream which is useful for providing third party devices For more information see the Video Window section on page 3 19 This section provides examples for how to access various video streams For related information see Cisco Video Surveillance API Reference...

Page 77: ...ress of the IP camera After you enter the command enter your IP camera user name and password when prompted To access the secondary MPEG 4 stream with video and audio enter either of these commands rtsp ip_address img media2 sdp rtsp ip_address img media2 sav To access the secondary MPEG 4 stream with video only enter either of these commands rtsp ip_address img video2 sav http ip_address img vide...

Page 78: ...Video Viewing Video through Third Party Devices or Software To access the MJPEG stream with video and audio enter either of these commands rtsp ip_address img jpgmedia sdp rtsp ip_address img jpgmedia sav To access the MJPEG stream with video only enter this command rtsp ip_address img jpgvideo sav ...

Page 79: ...port number Make sure that the device does not have an IP address that is restricted from access see the IP Filter Window section on page 3 14 Symptom Cannot connect to the IP camera by using a wireless connection Possible Cause The wireless interface may be disabled or wireless settings may not be properly configured Recommended Action If a network cable is connected to the IP camera power down t...

Page 80: ...ee if SMTP access is being blocked Symptom The motion detection feature is configured but video files that are provided in e mail alerts do not show moving objects Possible Cause The motion detection feature does not actually detect motion It compares frames to see if they are different Major differences between frames are assumed to be caused by moving objects but the motion detector can also be ...

Page 81: ... refer to your VSM documentation which is available here http www cisco com web solutions ps products html netcentric The IP camera must be installed and configured as described in Chapter 2 Getting Started You must to create a separate user account with administrator privileges for each Media Server Configuration connections for a Media Server are limited just as they are for user sessions Viewin...

Page 82: ...A 2 Cisco Video Surveillance 2500 Series IP Camera User Guide OL 19273 02 Appendix A Using the IP Camera with Cisco VSM ...

Page 83: ...dio codec 3 25 enabling 3 25 full duplex 3 25 half duplex 3 25 overview 3 24 simplex 3 25 Audio Video windows 3 19 Audio window options 3 25 overview 3 24 authentication for wireless IP camera 3 9 auto day night vision switch mode 3 23 B back focus adjusting 2 8 focus ring 2 8 backing up configuration of IP camera 3 17 Basic Setup window options 3 6 overview 3 5 Baud rate for PTZ 3 36 bit rate of ...

Page 84: ...ndow 3 17 Motion Detection window 3 30 navigating 3 4 Network window 3 40 options 3 4 overview 3 1 Preset Positions window 3 37 Product Process window 3 26 PTZ RS 485 window 3 36 Security windows 3 26 Setup windows 3 5 SNMP window 3 34 Status windows 3 38 Syslog Log window 3 41 System window 3 39 time out 3 1 Users window 3 16 Video Log window 3 46 Video window 3 19 Wireless Setup window 3 7 conne...

Page 85: ...t actions 3 31 configuring 3 32 enabling trigger 3 32 interval before triggering 3 33 notification of 3 28 overview 3 28 3 31 scheduling 3 32 trigger types 3 32 video of 3 28 Event window options 3 32 overview 3 31 F factory default configurations restoring 3 18 factory reset 2 9 firmware upgrading 3 19 version in IP camera 3 19 3 39 Firmware window options 3 19 overview 3 19 focus back focus 2 8 ...

Page 86: ...2 3 external microphone 2 3 IP camera 2 1 speaker 2 3 IP address controlling access by 3 14 default for IP camera 2 5 2 6 2 7 fixed 3 7 obtaining from DCHP server 2 5 obtaining from DHCP server 2 9 obtaining through DHCP 2 9 3 7 of IP camera 3 7 3 40 IP camera accessing through a web browser 2 5 2 6 back focus of 2 8 cleaning 2 10 configuration file 3 18 connecting to after the first time 2 6 conn...

Page 87: ...a 2 2 C mount 2 2 CS mount 2 2 DC auto iris 1 3 2 3 for IP camera 1 3 type 1 3 live video controlling through Home window 4 1 viewing through Home window 4 3 through home window 4 1 through third party device or software 4 1 See also video lockdown IP camera 2 4 log FTP 3 46 SMTP 3 46 system 3 43 log file clearing 3 42 storage of 3 41 video 3 46 viewing 3 42 logical address for PTZ controller 3 36...

Page 88: ...iew 3 40 night day night vision switch mode 3 23 Night button 4 4 night schedule day night vision switch mode 3 23 O output device connecting 2 3 output ports activating when event occurs 3 33 changing state 4 3 connecting devices to 2 3 on IP camera 1 5 power on state 3 35 state change 3 35 P package contents 1 6 pan tilt zoom See PTZ panning 4 4 pan speed 3 38 parity for PTZ 3 36 password comple...

Page 89: ... of controlling device 3 36 pan speed 3 38 parity 3 36 stop bits 3 36 tilt speed 3 38 PTZ RS 485 window options 3 36 overview 3 36 Q Quality of Service QoS enabling 3 13 R Ready LED 1 3 rebooting IP camera 2 9 region for wireless IP camera 3 10 3 11 reset factory default values 2 9 IP address 2 9 Reset button 1 4 resetting the IP camera 1 4 resolution See video resolution restarting IP camera 3 18...

Page 90: ...erview 3 34 speaker enabling 3 25 external 1 5 3 24 installing 2 3 SSH allowing access through 3 27 start time day night vision schedule 3 24 Status windows 3 38 steps in a sequence 3 37 stop bits for PTZ 3 36 subnet mask of IP camera 3 7 switch mode 3 23 Syslog 3 41 Syslog Log window options 3 41 overview 3 41 Syslog server 3 42 system log description 3 43 System window options 3 39 overview 3 39...

Page 91: ...stream 2 settings 3 21 text overlay 3 23 time stamp on 3 23 viewing live through Home window 4 1 4 3 through third party device or software 4 1 See also live video video file deleting 3 47 description 3 46 displaying 3 47 duration 3 28 e mail attachment 3 28 file name description 3 28 3 47 format 3 33 managing 3 47 overwriting 3 33 post capture length 3 34 pre capture length 3 34 saving 3 33 stora...

Page 92: ...lance 2500 Series IP Camera User Guide OL 19273 02 region 3 10 3 11 security 3 41 SSID 2 4 3 8 3 40 wired mode 2 9 wireless mode 2 9 wireless mode 2 9 Wireless Setup window options 3 8 overview 3 7 Z zoom digital 4 4 optical 3 37 4 3 ...

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